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3827 Vincent Ct.Castro Valley, CA 94546
Carrie J. GeorgeSummary of Qualifications
Highly driven professional with proven success in direct sales and recruitment. Also experienced and successful with inside sales in a business to business environment. In command of excellent people skills and builds rapport with clients and candidates. Operates ethically, responsibly and professionally at all times. Excels in client facing roles which has led to exceeding company goals. High referral rate of satisfied clients, students, candidates and new hires.
Professional Experience
Med America, November 2015 – Present – Talent Acquisitions Specialist Facilitated the complete vetting of candidates for Medical Scribe applicants. Full cycle recruiting from preliminary phone screens to full placement of new hires. Provided full recruitment services to regions in the high volume region of the San
Francisco Bay Area as well as the Mid-West. Implemented recruiting procedures and expectations for all start-up sites which includes
new contracts as well as company take-overs. Acted as a consultant for new sites when determining pay rates, employment status and
interview process. Acted as an advocate for all sites, developing and maintaining relationships with Medical
Directors, Scribe Program Managers as well as on-site Admins and Scribe Leads. Experienced and proficient in candidate tracking and placements through Sales Force and
Job Science. From applying candidates to placing them as well as opening, closing and editing site specific job orders.
Created recruiting presentations for both leadership and Lead Scribe population. Presented recruiting information at the Lead Scribe Academy which consisted of 100+
attendees. Attended AMSA event and marketed CEP America to future scribes and physicians for
employment opportunities and business connections. Created over 100 new leads. Created Sourcing campaigns for sites and generated referrals. Included small campus
recruiting presentations for Lead Scribes at rural sites to utilize.
Unitek College, January 2015 – November 2015 – Admissions Representative
Recruiting low level, mid-level and high level interest potential students for attendance in medical and IT programs at a for profit private post-secondary school.
Using sales techniques to bring potential students into the school for one on one meetings, and enrolling them into programs that they are qualified for.
Facilitating student relations with Financial Aid, Academics and Student Services. Setting appointments with potential students via outbound and inbound calls as well as
internet inquiries. Self-sufficient in generating referrals and converting them to sales. Assisted in the merger of two schools by converting acquired campus NCP College to
Unitek College policies, procedures and sales techniques.
3827 Vincent Ct.Castro Valley, CA 94546
Assisted in the start-up of Unitek College’s newest campus in Concord CA and achieved the highest conversion rate among 5 reps in the campuses first quarter.
INX Digital International, 2010 – January 2015 – Customer Service Lead / Sales Support Representative / Human Resource Designate
Customer Service Lead / Sales Support Role: Primary point of contact for all interaction of North American and Canadian as well as
International / Private Label customers with the company. Manages the customer’s needs by working closely with most functional departments within the company such as Sales, Marketing, Technical Services and Operations. Works to maintain strong customer relationships.
Handles all customer orders and follows through with the coordination of each order from beginning to end. Acts as the customer’s advocate at all times.
Approves and issues credits, returns and invoices for entire Customer Service Department. Sales functions – distributes all leads to the appropriate sales person and uses the internal
system CRM to enter and track all leads for North America and Canada. Utilizes sales strategies and upholds sales policies in coordination with the North American / Canadian sales team as well as international sales representatives dealing with delicate private label accounts. Develops and maintains relationships with new and potential customers. Handles accounts that require strict non-disclosure agreements (NDA) in a professionally sensitive and conscientious manner.
Reporting functions – Utilizes the system SAP to retrieve accurate and timely data. Creates sales reports, analyzes pertinent data and takes appropriate action.
Marketing functions – Attended two trade shows (SGIA, Las Vegas 2010 and 2012). During attendance, worked to acquire leads as well as set up and maintain the company’s booth. Works with Marketing in Trade Show preparations by coordinating the production and arrival of product literature / displays needed to the Trade Show. Assisted sponsored customers with Trade Show preparations. Works closely with Marketing and Sales regarding the organization and distribution of leads acquired at Trade Shows.
Handles billing and pricing issues as well as properly processes shipment and product complaints. Provides answers and knowledge to industry specific inquiries and basic Technical Service issues.
Human Resource Designate Role: Works as a liaison between Corporate Human Resources and branch employees. Supports
the Digital Division Vice President in Human Resource matters while working closely with Corporate Human Resources to maintain and improve branch practices.
Payroll – reviews and totals timecards and completes electronic branch timesheets and remits to Payroll. Responsible for accuracy and timely submission of Personnel Status Forms for increases, transfers, new hires, terminations and other changes.
Time-Off administration – responsible for tracking all exempt and non-exempt branch employees’ time-off as well as assisting employees with issues regarding leave (medical and otherwise), vacation allowances and holidays. Works with employees both in and out of California, managing different laws and policies.
Assists Managers in composing and performing employee appraisals as well as disciplinary write-ups.
3827 Vincent Ct.Castro Valley, CA 94546
Consults with both Managers and employees on sensitive issues that may arise and documents all meetings and discussions regarding these issues in a confidential and professional manner that complies with state laws as well as company policies.
Employee Handbook assistance / Personnel – Advises branch employees on issues detailed in the employee handbook as well as enforces statements made in the employee handbook. Keeps branch employees abreast on the latest HR updates, reminders, newsletters etc.. Consults Corporate HR for clarification on handbook / policy issues. Acts as a mediator in conflict resolution. Maintains all highly confidential personnel files.
Phoenix Asset Advisors, 2006 – Executive Administrative Assistant, San Diego, CA
Worked with MS word, MS excel and Outlook. Created sales and loan request packages for two hotels. Focused primarily on property
assets and management. Conducted location and amenity research to enhance loan requests as well as compiled and presented financial history of requesting company in an appealing manner.
Made purchase orders. Created corporate documents and dealt with brokers and lawyers in a professional manner
on a regular basis. Handled accounts receivables and payables for three different corporations and two
personal accounts. Answered phones, took messages, scheduled appointments and maintained day to day
corporate office operations.
Mad About Berries 2002 - 2006 –Manager, Sales Associate, Danville CA
Answered phones and managed all aspects of orders, deliveries, inventory and store presentation.
Provided efficient customer service and packaged products in a creative manner. Co-created business policies as well as recruited and trained employees.
Education
University Of California, East Bay, BA in Psychology, 2010
References
Available upon request.
