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Carnegie Mellon Qatar ©2006 - 2011 Robert T. Monroe Course 70-446
Product Opportunity Gaps
Robert Monroe
Innovative Product Development
January 20, 2011
Carnegie Mellon Qatar ©2006 - 2011 Robert T. Monroe Course 70-446
By The End Of Class Today, You Should:
• Be able to use the SET factor model to identify and understand opportunities created by Product Opportunity Gaps (POGs)
• Be able to articulate a Product Opportunity Gap with a concise statement that identifies who the target market/consumer is and what the gap is between consumers’ needs and offerings on the market, without specifying how you plan to fill that gap.
Carnegie Mellon Qatar ©2006 - 2011 Robert T. Monroe Course 70-446
Phase 1: Identify The Opportunity
Source: Cagan and Vogel, Creating Breakthrough Products, [CV02] Chapter 5.
Launch* Realize Conceptualize UnderstandIdentify
Carnegie Mellon Qatar ©2006 - 2011 Robert T. Monroe Course 70-446
SET Factors and Product Opportunity Gaps
Carnegie Mellon Qatar ©2006 - 2011 Robert T. Monroe Course 70-446
Social, Economic, and Technology (SET) Factors
Carnegie Mellon Qatar ©2006 - 2011 Robert T. Monroe Course 70-446
SET Factors
ProductOpportunity
Gap
Source: [CV02] page 9
Carnegie Mellon Qatar ©2006 - 2011 Robert T. Monroe Course 70-446
SET Factor Exercise
Carnegie Mellon Qatar ©2006 - 2011 Robert T. Monroe Course 70-446
SET Factor Discussion
• Do you see some common themes emerging?
• Which of these SET factors are mostly the same throughout the GCC nations? Throughout the Arab League nations?
• Which of these SET factors vary considerably throughout the GCC nations? Throughout the Arab League nations?
Carnegie Mellon Qatar ©2006 - 2011 Robert T. Monroe Course 70-446
Product Opportunity Gaps (POG’s)
• The next step is to identify Product Opportunity Gaps, or POGs based on your SET factor analysis.
• A Product Opportunity Gap is the gap between what is currently on the market and the possibility for new, or significantly improved, products that result from emerging trends.– Source: [CV02] page xxxi (glossary)
Carnegie Mellon Qatar ©2006 - 2011 Robert T. Monroe Course 70-446
Examples of Product Opportunity Gaps
Carnegie Mellon Qatar ©2006 - 2011 Robert T. Monroe Course 70-446
POG Exercise
• Form groups of 3-4 people
• Pick one of the following industries:– Fashion, personal transportation (on land), restaurants, international shipping,
real estate, financial services
• Based on the SET factors identified, where should the leading companies in that industry be looking for gaps to fill with innovative new products or services? – Are they doing so currently?– If not, why not?
• Come up with a list of at least 20 POGs for this industry that your group thinks that companies in this industry should be exploring
• Be prepared to share the top 5 POGs with the class
Carnegie Mellon Qatar ©2006 - 2011 Robert T. Monroe Course 70-446
Wrap Up
Carnegie Mellon Qatar ©2006 - 2011 Robert T. Monroe Course 70-446
References
[CV02] Jonathan Cagan and Craig M. Vogel, Creating Breakthrough Products, Prentice Hall, 2002, ISBN: 0-13-969694-6.
[SSD09] David Silverstein, Philip Samuel, Neil DeCarlo, The Innovator’s Toolkit, John Wiley and Sons, 2009, ISBN: 978-0-470-34535-1.