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Careers and Employability
Annual Report 2015
Ready for life and workMelbourne and Vietnam
Students Group l Careers and Employability l Melbourne Operations and Engagement l Career and Employment Services l Vietnam
www.rmit.edu.au/careers www.rmit.edu.vn/careers-centre
Judie Kay Assistant Director, Careers and Employability, Melbourne
Students Group
Manuela SpigaSenior Manager, Career and Employment Services, Vietnam
Operations and Engagement
Our approach
Careers and Employability in Melbourne and the Career and Employment Service in Vietnam undertake a major role in supporting RMIT University’s strategic goals to enhance student employability, increase graduate employment outcomes and ensure students are ready for life and work.
The careers services work in close collaboration with Colleges, Schools, Centres and other key stakeholders to provide a range of services, events and programs for students and staff that support employment, entrepreneurial, co-curricular and work integrated learning (WIL) activities. Proactive engagement with employers and alumni is an integral part of the work to support graduate outcomes.
Cu
rrriculu
mC
o-C
urrricu
lum
Emp
loym
ent
Enterp
rise
Career Development Learning in the Curriculum
RM
IT G
RA
DU
ATE: read
y for life an
d w
ork
Work Intergrated Learning (WIL)
Discipline Knowledge, Skills & Graduate Attributes
Volunteering, Clubs / Societies / Competitions
Careers Workshops & Events
Industry Mentoring
Futu
re Edg
eR
eflect and
com
mu
nicate
Part-time Employment
Enterprise formation / Self-employment
Jobs on Campus
Careers and Employability collaborates with Colleges, Schools, Employers, Alumni and key stakeholders on a range of key curricular, co-curricular and employment services and activities that help build employability so that graduates are ready for life and work.
Developing graduates ready for life and work
1
Achievements — Winner of the Victorian International Education Award
2015 for Excellence in International Student Employability and Career Development.
— Implementation of the Future Edge co-curricular program in Melbourne and Personal Edge in Vietnam.
— Significantly increased careers awareness and engagement with students.
— Collaboration with Colleges to embed career development learning into the curriculum.
— Completed deployment of the Work Integrated Learning (WIL) system InPlace to all Schools and Vietnam.
— Increased proactive engagement with employers and alumni resulting in significantly more employment opportunities for students.
— Restructure and realignment of the Vietnam careers service to further support the creation of WIL and employment opportunities.
— Opened the JobShop drop-in centre for students in Melbourne.
— Over 648 positions at RMIT filled by students through the Jobs on Campus program.
— Active engagement in national and international WIL and employability projects, strategies and forums.
Future priority areas — Development and implementation of strategies aligned
with the Ready for Life and Work Strategic Plan to 2020.
— Further enhance collaboration with Colleges and Centres to jointly deliver impactful careers services and embed career development learning in the curriculum.
— Implement strategies to build student career awareness and employability from day-1.
— Provide inclusive services to prepare students for life and work.
— Further expand the co-curricular Future Edge and Personal Edge programs.
— Enhance data analysis capabilities to enable targeted strategies to improve graduate outcomes.
— Maintain a proactive, sustainable approach for targeted employer, community and alumni engagement to maximise WIL and graduate employment opportunities.
— Provide systems, processes and resource support to WIL at RMIT and the expansion of WIL flagship programs in Vietnam.
— Implement enhanced service model.
Create Your Future CareerImplemented from 2014, the Create Your Future Career campaign raises students’ awareness from ‘day-1’ and guides them on the career-related actions they need to take at each stage of their studies to enhance their employability.
Explore
Experience
Engage
First year is the best time for students to explore their career direction.
Students are encouraged to explore career options that their program can lead to. They are directed to the Careers Toolkit, the Job Shop, encouraged to attend events and workshops, and join clubs and societies.
Mid-program is the best time for students to build their experience.
Students are encouraged to consider Jobs on Campus, undertake vacation work, internships, work-integrated learning, volunteering and to join Future Edge.
Final year is the best time for students to engage in career planning and create the future that they want.
Students are encouraged to target preferred career possibilities, apply early for graduate recruitment programs, join industry mentoring, investigate enterprise formation/self-employment options and develop self-marketing and networking skills.
4
Careers and Employability. Annual Report 2015
88% increase in mentoring partnerships
2,220 Job Shop drop-in enquiries
In-program workshop attendees
Additional opportunities from mentoring
48 in-program workshops for over 1230 attendees
43 in-program workshops for over 1140 attendees
32 in-program workshops for over 790 attendees
SEH
DSC
BUS
Strategic initiativesIn 2015, Careers & Employability (C&E) undertook the following key strategic initiatives to enhance student employability. A number of these initiatives were developed and implemented through the Student Services and Amenities Fees to meet student demand. Other projects were implemented through strategic initiatives or the Higher Education Participation and Partnerships Programme (HEPPP) funding.
WIL system, processes and resources The University-wide InPlace WIL system and processes were deployed to all Schools and Vietnam to:
— Support the coordination of WIL in Schools and Centres
— Increase the satisfaction of students and industry partners
— Enhance strategic reporting capabilities
The WIL Champions Network, Community of Practice and WIL Skills G+ community are now well established to support WIL at RMIT. Industry, student and staff WIL resources have been developed to support Colleges and Schools managing WIL activities.
College engagement and in-curricular strategic initiatives
C&E college liaison teams collaborated closely with Schools and Colleges to deliver a range of careers services aligned to each College’s strategic plan to enhance student employability.
In-program workshops Upon request, more than 120 specifically tailored workshops were delivered into programs, with over 3000 attendees.
Career development learning in the curriculum The career development learning in the curriculum team worked with the Office of Dean Learning & Teaching and College Academic Development Groups to support the embedding of career development learning into 15 Science, Engineering and Health programs.
Over 7,000 industry partners in InPlace
2,299 students enrolled in Personal Edge and Future Edge
RMIT-wide co-curricular strategic initiatives
Global engagment of alumni In 2015, industry professionals mentored 707 students from Melbourne, Vietnam and Singapore. The mentoring programs are managed in collaboration with Advancement to enhance student employability and to increase strategic alumni engagement in careers and employment activities. A web-based mentoring system was implemented to provide global scalability for RMIT’s mentoring programs.
Future Edge and Personal EdgeFuture Edge (Melbourne) and Personal Edge (Vietnam) are University-wide co-curricular programs for students to develop, enhance and reflect on key employability skills sought by employers, and have their co-curricular experiences recognised in one place. The programs assist students to articulate their skills during job applications for successful transition into graduate employment.
— 493 students enrolled in Future Edge in Melbourne from semester 2, 2015
— 1806 students enrolled in Personal Edge in Vietnam in 2015.
Job Shop The Job Shop is a highly visible drop-in careers centre to provide students with careers assistance and advice. The centre is staffed with trained student Peer Career Assistants who deliver relatable advice and triage more complex queries to expert careers consultants. There were more than 2220 student drop-in careers enquiries to the Job Shop in 2015.
38%
20%19%
Job sh
adow
ing/
workpla
ce vi
sits
Emplo
ymen
t, in
tern
ship
or
volu
nteer
exper
ience
Profe
ssio
nal n
etwork
ing
opportuniti
es
6
Global Locations of industry mentors
707 mentoring Partnerships
in 29 countries
Work integrated learning supportCareers and Employability work closely with Schools and the Office of Dean Learning and Teaching in Melbourne and Vietnam to provide systems and processes to support WIL, develop university-wide resources, facilitate the sharing of best practice and broker WIL opportunities into the University from employers and community partners.
InPlace WIL system, processes and resources The InPlace WIL system support team was set up to provide InPlace training, support and reporting for Colleges and Schools, including dashboard reporting for the Industry Business Development unit. The university-wide WIL business processes have been streamlined in consultation with key stakeholders in Melbourne and Vietnam and a number of university-wide WIL resources were developed for schools including customisable communication collateral and videos.
WIL Community of Practice, Champions Network and WIL and Employability Newsletter The WIL Community of Practice was run in collaboration with the Office of Dean Learning and Teaching and met regularly to share best practice, collaborate and resolve common issues. Topics included support for WIL practitioners, technology enabled WIL, designing WIL curricular and managing WIL activities.
The WIL Skills Google+ community, WIL Champions network and WIL and Employability Newsletter provided further channels to share best practice across RMIT globally and facilitate rapid responses to industry WIL enquiries.
National and international initiatives
C&E was active in national and international WIL and employability projects, strategies and forums including:
— National WIL Strategy Group (Partner) — Office of Learning and Teaching project on industry
engagement in WIL (Team member) — WACE: World Association of Cooperative
Education (Board member) — Australian Collaborative Education Network (President) — Advisory groups on WIL for Office of the Chief
Scientist, ATN and national and international WIL projects
740 WIL activities outside Australia
21,700 WIL activities in 2015
WIL activities in InPlace 2015
Sim
ulate
d WIL
Place
men
ts
Proje
cts
8,3608,400
4,840
Digital engagement Online resources provide scalable and globally accessible careers support for our student and graduates.
Careers toolkit and website The Careers Toolkit provides a comprehensive suite of online careers resources including career planning tools, resume builders, interview simulators, e-learning resources and global labour market information. Content is developed in collaboration with RMIT Vietnam and deployed for all RMIT campuses and recent alumni.
The toolkit received 29,000 unique visits across 2015. The most popular content included:
— sourcing part-time work, internships and graduate roles — writing resumes and preparing for interviews — career planning.
Pages on the RMIT Melbourne careers website received more than 215,000 visits for the year. In 2015, the toolkit was reviewed and redeveloped for re-launch in semester 1, 2016. Enhancements to improve the user experience and drive utilisation include updated resources, a simplified architecture and a more responsive design.
Career development learning and WIL websiteIn collaboration with the Office of Dean Learning & Teaching, a website and resources were developed to support programs to embed career development learning into the curriculum. The website is to be launched in Semester 1, 2016 and includes a career development learning framework, a step-by-step model and processes with supporting case studies and digital resources and templates.
CareerHub CareerHub is an online jobs and careers event board for RMIT students and recent graduates to search and apply for jobs, register for events and activities, and book careers appointments. In May 2015, CareerHub was integrated with the RMIT Student Administration System so students can automatically sign-in thereby streamlining access to employment opportunities and increasing utilisation.
Across 2015, more than 25,000 students:
— logged into CareerHub 232,000 times — viewed job ads 497,728 times.
Social media The C&E Facebook pages have more than 6,900 likes in Australia and 7,700 likes in Vietnam. Vietnam’s Facebook page is a particularly effective communication channel with an above industry standard level of engagement.
Melbourne: www.facebook.com/RMITCareersandEmployability
Vietnam: www.facebook.com/RMITVNCareerCentre
14,600Facebook likes in Melbourne and Vietnam
25,000students accessed
CareerHub
215,000 website visits in
29,000 unique Careers
Toolkit page visits
67% 2015
138,742 LOGINS
232,492 LOGINS
2014
CareerHub utilisation increase
10
Careers counselling In Melbourne, 1,760 careers counselling appointments were provided for students with complex careers issues, a decrease of 21 per cent from 2014 as students were able to receive career support through the Job Shop, workshops, co-curricular programs and online resources. Common presenting issues were:
— career planning — program change — further study.
A total of 967 careers counselling appointments were provided in Vietnam including appointments for alumni and some prospective students. Common presenting issues were:
— program choice, career decision-making and family involvement
— internship enquiries — job search.
Resume reviewingMore than 1,550 resumes, cover letters and key selection criteria documents were reviewed.
Career event attendees in Melbourne
Programs and workshops Careers programs and workshops help students clarify their career goals, develop job-search strategies, gain experience and make successful career transitions into graduate employment.
RMIT LEAD
Volunteering develops personal, leadership and employability skills. RMIT LEAD provides recognition of students’ volunteer and leadership activities on their academic transcripts and through a LEAD certificate signed by the Vice-Chancellor. A total of 1134 students from 43 volunteer programs received LEAD recognition in 2015, a 43 per cent increase from 2014.
Career Passport In Vietnam, 1114 students enrolled in the workplace preparation program to prepare for their WIL placements, and 482 students were placed in internships with 280 companies by the CD&E Internships team in conjunction with the Academic Centres.
Careers and employment workshops and events In Melbourne, there were over 14,000 student attendances at C&E workshops and events, including the 123 specifically tailored workshops delivered into programs upon request.
In Vietnam, over 1,090 students, parents and prospective students participated in careers workshops. More than 92 staff and 260 local head teachers and education leaders at provincial and national levels participated in career guidance education professional development workshops.
Career Health CheckTo aid in the transition to employment or enterprise formation, 868 final semester or recently graduated students received personalised job search, resume review, interview preparation and careers advice through the Career Health Check program - a 38 per cent increase in participation from 2014. Resume reviews were highly valued with over 94 per cent of students feeling prepared or very prepared after their appointment.
Jobs on Campus In 2015, the Jobs on Campus program placed students into 648 part-time roles at RMIT providing them with an opportunity to gain experience, build employability and contribute a student perspective to RMIT’s workforce. More than 3,285 students participated in the Jobs on Campus training programs, and 84 per cent of staff were extremely satisfied with the program’s recruitment, selection and induction services.
Indigenous Students Higher Education Pathways ProjectIn collaboration with the Ngarara Willim Centre, an informed and culturally appropriate service was provided to assist Indigenous students to make higher education study decisions and to build their employability. Services included tailored workshops, collaboration with Victoria’s Department of Human Services and Ngarara Willim Centre for the facilitation of traineeship opportunities, LEAD accreditation for the Gama-dji student orientation program and increased student engagement in C&E programs such as Student Ambassadors and Peer Career Assistants.
40% Increase
2,727 careers counselling appointments in Melbourne and Vietnam
868 Career Health Checks
38% annual increase
1,134 Volunteers received LEAD certificates
43% annual increase
648 Jobs on Campus roles for students
12
65% Increase
CareerHub job views CareerHub job advertisements
6403Jobs
47% Increase
338209 Views
497728 Views
2015
2014
3871 Jobs
Employer engagement Our engagement with local and global employers is strategic and innovative and focused on developing relationships to maximise WIL and employment opportunities. Working closely with a range of key stakeholders, we develop and deliver global employment activities and events that help students clarify and achieve their career goals and assist organisations to employ our students and graduates, host a WIL project or placement, and become mentors.
Jobs advertised to RMIT students and graduates Employers lodged 6,403 job advertisements for students and recent graduates on RMIT’s CareerHub, a 65 per cent increase on 2014 attributed to proactive follow up of warm job leads by employer liaison officers. The job advertisements received more than 490,000 views.
116 on campus presentations from employers
60 Career events during Careers Month
3,655 Student attendees at Careers Month events
“RMIT have a reputation for
having the best events for their
students”Industry partner at Internship
and Volunteering Fair
Internship and Volunteering Fair
More than 1,290 students and 49 exhibitors participated in the Internship and Volunteering Fair at Storey Hall. After attending, 76 per cent of students said they would apply for internships or volunteer positions, update their resume or do further research on employers. The event was run in conjunction with the RMIT Business Students Association.
Careers fairs and networking events in VietnamIn total 997 students and 73 industry partners attended the career fairs held in Saigon South and Hanoi and more than 430 students, 59 alumni and 294 industry partners participated in networking events for students seeking internships or graduate positions.
Global Careers week Global Careers week events showcased the many different global careers available both in Australia and abroad through a series of workshops and industry events including the Melbourne Global Careers Virtual Fair.
Entrepreneurship weekEntrepreneurship week connected students who are looking to start their own small business or enterprise with a range of entrepreneurs from diverse industries.
Mentoring programs with employersC&E’s Industry Mentoring programs align directly with many employers’ diversity and inclusion strategies. A number of companies such as Ericsson have chosen to partner with RMIT to implement mentoring of RMIT students as part of their staff development programs.
Employer presentations and industry insights Employer presentations and industry insights are a series of events that focus on WIL opportunities and graduate employment programs, employer expectations, application processes and enterprise creation. In 2015, there were 116 employer presentations and industry insights either held on campus or promoted to students.
Careers MonthCareers Month combined a total of 24 employability workshops, 7 industry insights evenings, 23 tailored careers sessions and 6 sessions specifically for international students.
RMIT partnered with the Australian Association of Graduate Employers to deliver our graduate careers fair off-campus through the Big Meet Careers Fair in Melbourne. More than 720 RMIT students and 90 graduate employers, agencies and career providers participated in the event.
14
Career and Employment Services Vietnam
Organisational
Overview
Manuela SpigaSenior Manager
Career and Employment Services
Strategic Projects
& Data and Reporting
Melvin FernandoEmployment Manager
Employer Engagement& Events
Internships & Placements
Industry Mentoring
Employer Events& Workshops
Jobs O�ers
Phoenix HoCareer Manager
Career Programs& Workshops
Personal Edge
Careers Counselling
Digital Engagement
Career Events
16
Ready for life
and work
Key contacts 2016 Vietnam
Phone: Saigon South: +84 8 3776 1300 (ext 1362) Hanoi: +84 8 3726 1460 (ext 6040)
Email: [email protected]
www.rmit.edu.vn/career-centre
Senior Manager, Career and Employment Services
Manuela Spiga
+84 8 3776 1300 ext. [email protected]
Career Manager Phoenix Ho
+84 8 3776 1300 ext. [email protected]
Employment Manager Melvin Fernando
+84 8 3776 1300 ext. [email protected]
Hanoi - Employment Consultant Lam Pham Xuan
+84 4 3726 [email protected]
Careers and Employability Melbourne
Organisational
Overview
Judie KayAssistant Director Career
Development and Employment
Robbie AustinManager Operations
Digital Engagement
Communication & Event Support
WIL Systems Processes& Resources
Reporting & Data
Adam RowlandManager Employment & Employer Services
Employer Engagement
Jobs on Campus
Industry Mentoring
Employer Eventsand Workshops
Sally BrooksManager Career
Development Education
Career Health Check & Jobshop
Careers in the Curriculum & Workshops
Future Edge & LEAD
Careers Counselling& Resume Reviewing
Strategic Projects
Strategic collaboration with Colleges
Careers Counselling
&Resume
Reviewing
Reporting&
Data
Employer Engagement
Jobs on Campus
Industry Mentoring
Employer Events
&Workshops
Adam Rowland
ManagerEmployment &
Employer Services
Robbie Austin
ManagerCareer Operations
Digital Engagement
Communication & Event Support
WIL Systems,
Processes&
Resources
Careers in the
Curriculum&
Workshops
Career Health Check
&JobShop
Sally Brooks
ManagerCareer Development
Education
Future Edge&
LEAD
Judie Kay
Assistant DirectorCareers and Employability
Strategic Projects& College
collaboration
17
Key contacts 2016 Melbourne
Phone: +61 3 9925 2078
Email: [email protected] www.rmit.edu.au/careers
Assistant Director, Careers and Employability
Judie Kay
+61 3 9925 9646 [email protected]
Manager, Career Development Education
Sally Brooks
+61 3 9925 2771 [email protected]
Manager, Employment and Employer Services
Adam Rowland
+61 3 9925 4767 [email protected]
Manager, Career Operations Robbie Austin
+61 3 9925 3872 [email protected]
Career Health Check Con Moraitis
+61 3 9925 2662 [email protected]
Industry Mentoring Hanneke Mallegrom
+61 3 9925 4702 [email protected]
Jobs on Campus Anna Bishop
+61 3 9925 9617 [email protected]
Future Edge & LEAD Claire Ward
+61 3 9925 9607 [email protected]
College Liaison Teams
Key contact:
College careers consultant
College employer liaison
Robbie Austin
+61 3 9925 3872
Sally Brooks
+61 3 9925 2771
Adam Rowland
+61 3 9925 4767
Joanne Clarke
+61 3 9925 4675
Michelle Etheve
+61 3 9925 2889
Lisa Williams
+61 3 9925 4171
Louise Phillips
+61 3 9925 0198
Kelly Lay
+61 3 9925 4061
Daniela Reichert
+61 3 9925 5217
Business Design and Social Context Science, Engineering and Health
