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CAREER INTERVIEW
Interview with Sherry Whalen
By: Grace Whittle and Molly Andrews
1. How long have you been working?
Sherry has been working for currently 28 years in
Eastern Health. She started back in high school
when she was 16 years old in sterilization and is
now currently working in Orthopedic central
intake at St.Clares and TJAC (total joint
assessment clinic) at the Miller Center.
2. What jobs have you had in the past?
She has worked in many different departments in Eastern Health
over the past 28 years such as,
Sterilization (St.Clares)
Lemarchant house
X-ray (St.Clares)
Switch Board (St.Clares)
Emerge (St.Clares)
7-West (St.Clares)
Out-patients (Health Sciences)
Day Surgery (Health Sciences)
Emergency referral clerk (Health Scieneces)
Sterilization (Janeway)
3.What things do you do in your job?
Currently works for 3 clinics the jobs include
doing:
Orthopedic Central Intake
Receive referals
Notify family doctor when referal is received,
prioritized and booked
Book priority patients
Put 35-40 referals in database every day
Injection Clinic
Book all appointments
Notify family doctor when referal is received, prioritized
and booked
TJAC
Does booking
Notifies
Calls patient day before appointment to confirm it
Does charts on the day of the clinic
Enter everything in database
Order all supplies for the clinic
Does payroll for the following
Orthopedic Cenrtal Intake
TJAC
Bariatric Surgery Program
4.What are you currently classified as in your job?
She has currently been promoted to a clerk 3
typist. Up until recently was a Clerk 2 typist.
5. When can you retire? Will you retire at that time?
Can retire in 2025 (10 years)
If financially able to retire she will retire when 55
but if not will continuing working
6. Do you like your job?
She likes her job very much
Likes that the main focus is patient care and
working efficiantly
Has a very good manager and very friendly co-
workers
Loves that she is busy all the time
7. If you could do any other job what would it be?
Why?
Be in a supervisor position
She will be in a supervisor position in a few years
when the department expands to more surgical
programs
This position has more pay and she would like to
have more control of things after 28 years
8. How many hours in a week are you supposed to
work?
Supposed to work around 37 and a half hours a
week but usually works more than that
Works from around 7-4
9. Do you have health benefits at work?
Yes
Medical and Dental benefits
10. What encouraged to you to enter this field?
Grew up with many family members that worked
at the hospital so became interested at a young
age
At the time it payed more than minimum wage so
she felt that at that time it would be a good job
11. Did you work during highschool?
Yes, worked in sterilization
Summers between grade 10-11 and 11-12
Beginning of working at the hospital
12. Out of all the jobs you’ve had in Eastern Health
what was your favourite?
Her current job is her favourite out of all of them
due to her nice co-workers and just enjoys being
busy but the most exciting job she had was
working in emerge
13. Are you required to wear a uniform?
Not for this job because she works in an office so
there is no need for scrubs or anything along
those lines due to not being in direct patient care
Used to wear scrubs for previous jobs that did
involve direct patient care
14. Since you’ve had many jobs in Eastern Health
what were the locations that you’ve worked in?
St.Clares
Janeway (old janeway)
Health Sciences
Lemarchant house
15.Are there any school subjects that prepared you
for this type of work?
No, not really
Did a typing course during her high school years
which is a requirement for her job
16.Is this the job you wanted when you were
younger?
No
She wanted to be either a marine biologist or a
pharmasist
17.Did you go to post secondary?
No only did courses such as medical terminology,
typing course, sterilization course
Had lots of experience built up since she was
working from the age of 16 which is what got her
promoted from a clerk 2 typist to a clerk 3 typist
18. Do you work alone or with others?
Half and half
Works with others half of the time and alone the
other half
19.Do you prefer to work alone or with others?
Enjoys the company of others but gets more work
done alone due to not socializing all the time so
she can focus
20.Do you think you will ever leave this job?
No, finds jobs very interesting and is very happy
with the job she has at the moment