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CareerWorks is operated by the UMass Donahue Institute and chartered by the Brockton Area Workforce Investment Board.
CareerWorks is an EEO/AA Employer. Auxiliary aids or services are available upon request to individuals with disabilities.
Agenda
Using the Career Center to prepare for your job search
Steps to finding your next job
How do you fit into the current labor market
Tracking your work search activities
Specialized services
Community resources
Career Center guidelines and policy
2
Why You Are Here Today
Finding a job is a full-time commitment. The Career Center Seminar
is your opportunity to learn about the full array of services, events
and programs available at all Massachusetts One-Stop Career
Centers and how the services at the centers can help you:
Complete an individual needs assessment
Explore and understand the job market (labor market information)
Develop career action plan
Explore options to upgrade your skills and/or change career
To help you meet your Unemployment Insurance (UI) requirements 3
The State’s Best Kept Secret
Access to valuable tools, resources, and services at 32 One-Stop Career
Centers
About 100K job seekers who visited the One-Stop Career Centers found
employment 1
More than 92K employment opportunities available in Job Quest
Support system of knowledgeable and experienced Career Service
professionals
Connection with employers and other networking opportunities
4
1 Source: www.MassWorkforce.org
Career Center Resources
Please note that although most of the Career Center services are at no cost,
some Career Center services may have fees and/or eligibility requirements. 5
Equipment Resources Staff Assisted Resources
Personal Computers Career and Job Search Information
Internet Access Labor Market Information (LMI)
Fax Machine Workshops
Telephone Job Matching
Copier On-Site Employer Recruitments
Job Listings
Where you are
today
7
You are here
Assessment
Labor Market Information (LMI)
Résumé & Cover Letter
Job Search
Apply for Jobs
Interview
• Individual Needs Assessment
• Interests
• Knowledge, Skills, & Abilities
• Values or non-negotiables
How the Career Center Can Help with
Your Job Search
Where you are
today
7
You are here
Assessment
Labor Market Information (LMI)
Résumé & Cover Letter
Job Search
Apply for Jobs
Interview
• Industry/occupation trends
• Transferability of knowledge,
skills, abilities
• Job availability
• Pay trends
How the Career Center Can Help with
Your Job Search
Where you are
today
7
You are here
Assessment
Labor Market Information (LMI)
Résumé & Cover Letter
Job Search
Apply for Jobs
Interview
• Résumé workshops & 1-on-1
• Cover letter workshops
• Staff can help show you how to
use LMI to target your résumé
How the Career Center Can Help with
Your Job Search
Where you are
today
7
You are here
Assessment
Labor Market Information (LMI)
Résumé & Cover Letter
Job Search
Apply for Jobs
Interview
• Career Center Staff can help direct
your job search • Helps to find jobs that match skills
based on LMI exploration • Direct you to job search resources • Show benefits of tracking job search
How the Career Center Can Help with
Your Job Search
Where you are
today
7
You are here
Assessment
Labor Market Information (LMI)
Résumé & Cover Letter
Job Search
Apply for Jobs
Interview
• Can help with online job
applications (individual or workshop) • Demonstrate use of résumé to help
fill out job applications. • Hints and tips and/or workshops
How the Career Center Can Help with
Your Job Search
Where you are
today
7
You are here
Assessment
Labor Market Information (LMI)
Résumé & Cover Letter
Job Search
Apply for Jobs
Interview
• Career Center offers assistance with:
- interview preparation (workshops)
- finding resources for interview preparation
- how to use LMI to prepare for interview
How the Career Center Can Help with
Your Job Search
Individual Needs Assessment
Fill out the Individual Needs Assessment
1
2
INDIVIDUAL
JOB SEARCH NEEDS
CAREER ACTION PLAN Target
Date
1 Would like to explore Training and/or
Education Options and/ or want to job search
with a Career Counselor.
Call assigned Career Counselor named below
2 Need computer basics: keyboard and mouse. Attend “Computer Basics”
3
Would like to improve English skills.
Contact: Training Resources of America located
at 231 Main Street Suite 302
Brockton, MA 02301 or call 508-587-6115
4 Would like to improve my interviewing skills. Attend “Strategies for Successful Interviewing”
5 Need assistance using a computer to apply for
jobs online. Attend “Individual Job Search Assistance”
*Must know how to use computer keyboard and mouse
6 Need to learn and/or create a resume and
cover letter.
Attend “Creating Dynamic Resumes and Cover
Letters” or use WinWay Resume
Software Program in Resource Room
7 I’m a high school graduate between the
classes of 2003 – Present and failed the
MCAS.
Schedule an appointment with the Pathways
Initiative Program @ 508 -513-3457
8 I’m a U.S. Veteran and need job search or
training exploration assistance. Call assigned Career Counselor named below
9 I’m a job seeker between the ages of 18-21
and need assistance job searching.
Schedule an appointment with YouthWorks @
508-584-9800 or attend
“Individual Job Search Assistance”
1
0 Interested in starting my own business.
Attend “Starting a Small Business” or
visit www.sba.gov SCORE
Senior Corps of Retired Executives
1
1 Would like to match my abilities and skills to
explore a new career online and job search.
Go to www.mynextmove.org or
www.masscis.intocareers.org
1
2 Prefer to job search independently. Resource Room self-directed
What is Labor Market Information?
13
The Role of LMI
THE OFFER
INTERVIEW
RÉSUMÉ & WORKSHOPS
LABOR MARKET INFORMATION
CAREER TRANSITIONS
EMPLOYMENT
JOB SEARCH
14
15
Labor Market Research Worksheet Front Back
16
Labor Market Research Worksheet Front Back
Work Search Activity Log
17
Benefits of Tracking Your Job Search
18
Organizes your job search
Tracks companies and positions
Expands your use of job search resources
Highlights trends in your work search to identify
alternative occupations or industries
Compares your wage expectation to what employers
are actually paying
Conducive to timely follow-up
Career Center Workshops
Career Centers offer individualized help and workshops
such as, but not limited to:
computer and internet basics
résumés
cover letters
interviewing
career exploration
Small Business Administration Overview (starting your
own business)
19
Job Quest
Job Quest is the state’s online job bank – similar to other online
job search websites
As part of your unemployment eligibility be sure to
register* on the Job Quest website:
www.mass.gov/JobQuest
Benefits: Upload résumés, individual job matching
20
*This is mandatory for all job seekers who are selected for the Reemployment Eligibility
Assessment program
Job Quest: www.mass.gov/JobQuest
21
22
23
24
25
26
Veterans’ Services
All our Veteran Customers and Eligible Spouses are entitled to receive Priority of Service across most Career Center programs and services.
Veterans’ Services Representative on-site
Individual assistance available
Access to other Veterans’ Services & Benefits
28
We proudly serve those who proudly served our country.
Unemployment Insurance
www.mass.gov/dua
TeleClaims Center:
‒ 1-617-626-6800 or
‒ 1-877-626-6800 (within area codes 351, 413, 508, 774, 978)
UI Online Services
Work Search Requirements
Training Opportunity Program (Section 30)
Massachusetts Health Connector:
‒ www.MAHealthConnector.org
‒ TTY/TDD: 1-877-623-7773
‒ 1-877-MA ENROLL / 1-877-623-6765
29
Training Opportunities Program (TOP)
Section 30
Your work search requirements may be waived while
attending full-time, approved training.
Application must be submitted to DUA by the 15th payable week of
benefits
Training must be approved by DUA
Training must be to enhance skills for demand driven jobs
DUA does not pay for the training
You may be eligible for up to an additional 26 weeks of
unemployment benefits while in approved training
For more information:
visit your local Career Center or
contact the TOP unit (www.mass.gov/dua/top or 617-626-5521)
30
REA
Reemployment Eligibility Review
Are you collecting Unemployment Insurance?
As part of your eligibility to receive benefits you may
be selected to attend a Mandatory Reemployment
Eligibility Review
Reemployment Eligibility Review Meeting: – Goal – to help you be successful in your job search
– One on One meeting with Career Center staff member
– Review of Job Search Activities
– Compliance with Career Action Plan
– Be encouraged by your success
– Learn helpful strategies to meet and overcome roadblocks to reemployment
– Failure to attend this meeting and comply with program requirements may cause a delay or loss of your unemployment benefits.
31
The WOTC Program
Provides valuable tax credits to businesses that hire
members of specific groups
For more information, see your local career center or
call (617) 626-5353
Please see your handout for details.
Work Opportunity Tax Credit
32
How the Career Center Can Help You Connect to Community Resources
211 – 24 hours a day - 7 days a week
Fuel Assistance
Transitional Assistance
Food Pantry www.projectbread.org
800-645-8333
SNAP (Food Stamps) 866-950-FOOD (3663)
Migrant Seasonal Farm Worker Program
Office of Multilingual Services http://www.mass.gov/lwd/eolwd/multilingual-information
33
Workforce Innovation and
Opportunity Act (WIOA)
The federally funded Workforce Innovation and Opportunity
Act (WIOA) Title 1 ITA Program is for individual job seekers
who need occupational skills training in order to successfully
re-enter the workforce.
Training needs can be identified through LMI exploration, job search, and/or interview processes.
Career Centers can help you identify training opportunities, connect with training vendors and educational institutions, with information on how to access funding such as financial aid. General Eligibility Requirements include lived or worked in the following Service Area
Abington, Avon, Bridgewater, Brockton, East Bridgewater, Easton, Hanson, Stoughton, West Bridgewater,
and Whitman. 34
On-the-Job Training (OJT)
OJT is an “earn as you learn” training program designed to help
you gain employment for which you are not yet fully qualified.
35
We reimburse a % of
your gross wages to an
employer if they hire you
as a trainee.
OJT Training is limited in
duration based on the
training needs of the
participant and
requirements of the job.
OJT CANNOT be funded after hiring takes place.
Trade Adjustment Assistance (TAA), Trade Readjustment Allowances (TRA)
If your job has been adversely affected by foreign competition or production or the service you provided moved overseas, you may be eligible for benefits including:
‒ Financial assistance for job training
‒ Extension of Unemployment Benefits
Strict deadlines apply for obtaining some of the benefits under the TAA Programs. For additional information and/or to obtain a listing of TAA certified companies ask a Career Center staff person immediately about these benefits.
36
National Emergency Grants (NEGs)
National Emergency Grants (NEGs) assists Dislocated Workers who are affected by large scale layoffs caused by unexpected economic events. NEGs helps Dislocated Workers by temporarily providing funding assistance for training and employment programs.
37
Customers with Disabilities
Adaptive equipment available and information on
sources of additional adaptive equipment
Individual assistance
Information on and referrals to relevant agencies and
programs
38
Young Adults – up through age 24
Dedicated youth staff Work readiness workshops Peer Support High School Equivalency programs (age 16-21) Summer jobs for youth program (ages 14-21)
Please contact YouthWorks @ 508-584-3234
Youth Services at YouthWorks
39
Policy/Guideline For Using
Career Center Services
Child care arrangements made prior to your visit
No food or drink in the Resource Room or Computer Lab
Computers, telephones and fax are for job/educational search purposes only.
Cell phones should be turned off or muted
If you cannot keep an appointment or attend a scheduled workshop, please call in advance to cancel and reschedule.
40
The Career Center is here to serve you!
We appreciate all your feedback as it will assist us in improving our services. However, if you believe that you have been denied service or treated in an unfair or inappropriate manner, you have the right to file a complaint. Ask a staff member.
Customer Feedback
41
Summary
Where you are
today
42
Career Center help with job search
Labor Market Information (LMI)
Tools, resources, and strategies for job search
Tracking your work search activities
Specialized & community resources
Career Center guidelines and policies
Next Steps
Meet with Career Center Staff Member to complete Career Action Plan (CAP) to address needs for job search, upgrading skills, specialized services and accessing community resources
Register for JobQuest (mandatory REA participants)
Conduct labor market exploration
Register for appropriate workshops
Maintain weekly Work Search Activity Log and bring Work
Search Activity Log to all Career Center appointments
Schedule next Career Center appointment
43
As part of our working
partnership, please….
LET US KNOW WHEN
YOU GET A JOB!
44
CareerWorks is operated by the UMass Donahue Institute and chartered by the Brockton Area Workforce Investment Board. CareerWorks is an EEO/AA Employer. Auxiliary
aids or services are available upon request to individuals with disabilities.