February2015 1

Care ConnectionFebruary2015

New options for patients with Afib

During February, American Heart Month, Baptist Health is

educating the community about the growing incidence of atrial

fibrillation, or Afib, while creating awareness about our new,

advanced options for treating it.

Afib is the most common heart rhythm disorder, causing the

upper chambers of the heart (atria) to beat rapidly and in an

uncontrolled manner (fibrillation).

Afib can lead to blood clots, putting people at five times

greater risk for a stroke. Common risk factors include aging,

high blood pressure, diabetes, sleep apnea, obesity, alcohol

use, smoking, and the presence of other heart conditions.

Early in the disease process, the abnormal heart rhythm starts

and stops in brief episodes. Over time, episodes tend to last

longer and occur more frequently, with 25-40 percent of people

developing Afib that is continuous, called “persistent.” The

latest science shows that response to treatment is significantly

better when addressed earlier.

A multi-media campaign begins Feb. 9 featuring Jim Marshall,

one of our patients who received an advanced catheter

ablation procedure. Baptist Health was first to bring the new

technology to our region last year. The campaign is designed

to help affected community members find our new condition-

specific website — BaptistAfib.com — which will help people

at different stages of Afib take action to benefit their health,

and inform them about our advanced treatments. Content was

co-developed with our cardiac electrophysiologists

(subspecialists who are the experts in diagnosing and treating

all heart rhythm disorders).

2 CareConnection

Helping patients find their freedom from Afib

St. John’s County resident Jim

Marshall, and his wife, Judy,

had their retirement all planned

out. Then Jim’s debilitating Afib

symptoms changed everything.

Jim’s cardiologist, Ruple Galani,

MD, sent him to Scott Lee, MD,

an electrophysiologist who

recommended a new ablation

procedure using Thermocool

technology.

Jim didn’t hesitate. Now he’s free

from Afib and back to an active

lifestyle of golfing, volunteering,

church activities and discovering

new restaurants.

Watch Jim’s storyClick on the “New TV Spots” on the

intranet home page or visit our new

website BaptistAfib.com .

Our message to the community is to seek medical help early on and progress to treatment options in a timely way to arrest Afib before it becomes permanent.

Leading the way with advanced heart treatmentsBaptist Health offers several new technologies that allow our

electrophysiologists (EPs) to eliminate the abnormal tissue

causing Afib.

n Thermocool SmartTouch® catheter: Baptist Health was first

in Northeast Florida to use this new pressure-sensing catheter,

allowing precise measurement of force on the heart wall for

dramatically improved outcomes and greater safety.

n Cryoballoon catheter: Baptist is one of only a few centers

offering this balloon-tipped catheter for freezing diseased heart

tissue instead of cauterizing it, producing similar success rates as

the SmartTouch catheter with a shorter procedure time.

n Intracardiac ultrasound catheter: We are one of the first five

centers in the country to use the latest intracardiac ultrasound

catheter, offering high quality ultrasound images inside the heart.

n 3-D cardiac mapping: Our EPs use the latest three-dimensional

mapping technology to create virtual images of the heart’s

anatomy and electrical system, enabling them to map complex

arrhythmias to their source and eradicate them.

Rounding out the most advanced and comprehensive EP program

in the region, our EP specialists also offer state-of-the-art pacemaker

and defibrillator devices to treat other arrhythmias. (See article on

next page.)

Comprehensive cardiovascular careAfib is just one example of the many heart conditions that Baptist is

treating with advanced technologies and techniques.

“Baptist offers the most comprehensive cardiovascular care in the

region,” noted Mark Masters, administrator of Cardiology Services.

“Our team is committed to providing compassionate, leading-edge

prevention, diagnosis, treatment and rehabilitation for many different

heart and vascular conditions at every stage of life.”

February2015 3

“The risk of developing Afib significantly increases with age, affecting an estimated 10 percent of people over 70,” explained Scott Lee, MD. “Afib is the leading cause of stroke in the U.S., so it is important that it be treated.”

Baptist Health Electrophysiologists

Afib symptoms include:n Heart palpitations

n Shortness of breath

n Fatigue, weakness

n Light-headedness,

fainting, dizziness

n Chest discomfort

Scott Lee, MD

Venkata Sagi, MD

Christopher Ruisi, MD

4 CareConnection

Physicians from Baptist Heart Specialists are

using a new type of implantable defibrillator at

Baptist Jacksonville to treat patients who are at

risk for sudden cardiac arrest, a very dangerous

condition where the electrical system to the heart

malfunctions, causing it to beat irregularly.

An implantable defibrillator is a small battery-

powered device that constantly monitors

a person’s heart rhythm and can deliver a

therapeutic dose of electricity to restore the

rhythm when it senses the heart is beating

dangerously fast or chaotically.

Traditional implantable defibrillators require

a physician to insert one or more electrical

conductor wires, called “leads,” into a vein in the

upper chest and guide them into the patient’s

heart. The new Boston Scientific S-ICD® System

provides the same protection without wires being

placed into the heart.

“Nothing is attached to the patient’s heart.

Everything is under the skin,” said cardiac

electrophysiologist Venkata Sagi, MD, of Baptist

Heart Specialists. “This new system allows

patients to do what they want and not worry

about fracturing the leads and wires, or about

getting an infection.”

Cardiac electrophysiologists Scott Lee, MD, and

Chris Ruisi, MD, also implant the new defibrillator

at Baptist Jacksonville.

New defibrillator for patients at risk for sudden cardiac arrest

Maurice Ricks and Venkata Sagi, MD

Maurice Ricks, 43, who lives in the Avondale area, was glad he didn’t need new wires placed in his heart in September when it was time for his old defibrillator to be replaced.

With the new defibrillator, Ricks said he only had a few small incisions and recovered quickly. “I don’t have a big lump on my chest,” he said. “This one is under my arm. You can’t tell it is there.”

February2015 5

Baptist Behavioral Health is now using a new

brain stimulation therapy to help people suffering

from severe depression who have not had

success with antidepressant medications.

NeuroStar® TMS Therapy is a non-invasive

procedure that delivers highly focused,

MRI-strength magnetic pulses to stimulate

nerve cells in an area of the brain that is known

to control mood. Each treatment is performed

in an outpatient office and lasts about 40 minutes.

Patients receive treatments each weekday for four

to six weeks.

“TMS therapy is a very safe procedure,” said

Michael Solloway, MD, medical director of Baptist

Behavioral Health. “This is another tool to treat

people who are really suffering from depression

and nothing else has worked for them.”

“Being able to offer this therapy to patients

is very significant,” said Shariq Refai, MD, the

primary psychiatrist providing the treatment.

“There are people who for some reason

medications don’t work appropriately. This is a

good option because it’s non-invasive. You just sit

there and let the magnet do its work.”

Major depressive disorder is one of the most

common mental disorders in the United States.

Each year about 6.7 percent of U.S adults – or

more than 14 million people – experience major

depressive disorder, according to the National

Institute of Mental Health.

For more information, contact Baptist Behavioral

Health at 904.376.3800.

Behavioral Health now offers brain stimulation therapy to help with depression

During the therapy, the patient sits in a chair that is similar to a dentist’s chair and is alert while a soft magnetic coil plate is rested lightly on the head. Ronald Rosener, shown with Shariq Refai, MD, received brain stimulation therapy for four weeks in 2014 and experienced improvement in his mood.

6 CareConnection

In April 2015, Laboratory and Radiology departments throughout Baptist Health will simultaneously upgrade from Cerner Classic EMR (Electronic Medical Record) to Cerner Millennium EMR. With this migration to the new system, one significant change will be the work flow for blood transfusions at the bedside.

Spotlight on blood transfusionOn April 11, the blood transfusion process

will fundamentally change. A new bar-code

scanning process for Positive Patient

Identification (PPID) during sample collection and

blood administration will be used systemwide.

The new blood administration process is similar

to Bar Code Medication Administration (BCMA).

The patient arm band and the bar-coded blood

product will be scanned to validate that the

patient and product match the order in the

system. This will eliminate the need

to have a second person

present for verification.

The same scanners used

for BCMA will be used

for blood transfusion

scanning. The new process

will be implemented in all locations

that transfuse blood products with one

exception. The ORs and other procedural

areas where blood is transfused by

anesthesiologists will continue to use the

current manual blood transfusion procedures.

Lab and Radiology systems migr ate to new technologyWork flow at bedside will change

Both patient safety and efficiency will improve n Bar code technology will be used to

make sure the blood products to be

administered match the order and

the patient.

n The new EMR Blood Bank MPage

will show product availability and

sample information in real time.

Training is mandatory for all team

members who use the lab and

radiology system. If you have not

registered, please talk to your

manager immediately.

Super User classes: Feb. 9 – 20

End User classes: Feb. 23 – April 6

“Cerner Millennium is an important tool in

providing consistent transfusion practices and

enhanced patient safety throughout Baptist

Health,” said Lynne Waite, system manager of

Lab Operations for the Blood Bank. “Thanks

to this change, our Transfusion Services will be

the first in the area to implement the electronic

crossmatch, which will provide faster service for

many of our patients.”

In mid-February, the Informatics project team

will visit each hospital to demonstrate

the new processes. To find out

when they will be in your

area, please visit the

intranet home page .

February2015 7

Lab and Radiology systems migr ate to new technologyWork flow at bedside will change

The new laboratory and radiology system will use Bar Code Medication Administration (BCMA) scanners in conjunction with label printers mounted on WOW (Workstation on Wheels) computers.

What is different? Bedside nurses: Will print and label

lab specimens and validate right

patient by scanning armband (using

the BCMA scanner).

Lab: Will continue to use the same

lab equipment (analyzer) but the

computer program for tracking,

reporting results, etc. will change.

Radiology: Detailed status will be

visible to clinical staff via the EMR.

Transfusions: Validation of right

patient will be a comparison of

the patient armband and the

blood products bar code.

Patient: Expanded use of Positive

Patient Identification (PPID) will

enhance safety.

SafetyIntegration Excellence

Learn to eat healthier with Nutritious You from Blue

This five-week program teaches you

real-life skills for healthier eating.

n Increase your understanding of nutrients,

calories and right-size portions. n Learn how to read food labels and compare

food products. n Get ideas for healthy cooking, dining out and

meal planning.

This FREE nutrition education program is open

to ALL Baptist Health team members. Classes

will be held at Baptist Jacksonville every Monday

beginning March 16 from noon to 1 pm, and at

Baptist South on Wednesdays starting March

18 from noon to 1 pm. You are welcome to

bring your lunch or snacks. Visit Healthy For

Life on the intranet for details. To enroll, email

kyle.warren@bmcjax.com or call 202.3318.

Participation qualifies as a port-of-call activity for

the Cruise to Wellness Challenge.

Join the Healthy For Life team as a wellness championAre you passionate about health and wellness

and want to help fellow team members improve

their wellness? If so, volunteer to be a Healthy For

Life wellness champion for your department. As a

wellness champion, you will distribute information

about upcoming programs and events, and

communicate feedback from co-workers to the

Healthy For Life team. To apply, visit Healthy For

Life on the intranet .

Personal Health Survey provides solutions to support your wellness goals Each year during our annual wellness screening

period, we provide team members enrolled

in the Baptist Health medical plan with the

opportunity to complete a confidential, online

Personal Health Survey. A Personal Health

Report that contains healthy solutions to help

you reduce your risks is then produced based

on your answers to the survey questions and

your wellness screening results. To access your

Personal Health Survey and view your healthy

solutions based on last year’s screenings, go to

www.personalhealthsurvey.net/portal

NEW THIS YEAR! Spouses covered under

the Baptist Health medical plan will have the

opportunity to complete the Personal Health

Survey during our annual wellness screenings

and receive a Personal Health Report. This is a

voluntary opportunity that does not include the

wellness screening itself and will not affect your

insurance premium discount. More information

will be mailed to your home prior to the

screening period this summer.

8 CareConnection

SS HEALTHY FOR LIFE

Healthy For Life

from Wellness CoachKyle Warren

You have probably heard that by

exercising for approximately 30

minutes a day, you can significantly

reduce your risk of heart attack

and stroke. But guess what? If you

break it into 15-minute blocks in

the morning and evening, it has

the same benefit!

Join us at this month’s Healthy

Fun Zones and attend a Wellness

Workshop to learn more about

Heart Health. HeartWise

representatives will also be

available to answer your questions.

February2015 9

Two diets offered by Baptist Health rated best by U.S. News & World ReportDo you want to lose those extra pounds and improve your

overall health? In addition to the programs offered by Healthy

For Life and Florida Blue, Baptist Health has two more weight

management programs that can help you meet your goals.

Healthy Solutions® dietThis diet was rated as one of the best for weight loss by U.S.

News & World Report. Healthy Solutions® is a nationally known,

structured, easy-to-follow weight loss program developed by

Health Management Resources (HMR). It uses meal replacements

(shakes and calorie-controlled packaged meals), supplemented

by fruits and vegetables, and coaching by a registered dietitian.

Individualized nutrition consultation is also available for those

who want to lose weight but may not want to use HMR products.

For more information, call 904.202.2140.

HeartWise Eating Plan classesThis eating plan is based on the Mediterranean diet, which was

rated one of the best diets overall, as well as the easiest to follow,

by U.S. News & World Report. These two-hour interactive classes

are taught by a registered dietitian from Baptist Health and will

be offered at Baptist Nassau from 5:30 to 7:30 pm on Feb. 12 and

March 24 at a cost of $20. A one-hour class will be offered

at the Baptist Y Healthy Living Center in Ponte Vedra from

noon to 1 pm on Feb. 10 at a cost of $10. For more information

and to register, go to baptistjax.com/heartwise

Black History Month gives us the opportunity to honor the sacrifices and contributions that African

Americans have made. “We should all want to live in a country and a community where diversity is

respected and embraced,” said Hugh Greene, FACHE, president and CEO, Baptist Health. “It is

important that our organization always reflects and respects the rich diversity of the community we

serve.” In observance of Black History Month, some of our team members shared what it means to them.

Cicely Brooks, RN, MSN, C-EFM,

nursing director, Perinatal and

Pediatric Services, Baptist

Jacksonville and Wolfson

Children’s Hospital

“For me, Black History Month is a time to reflect

on how far we as African Americans have come

and how much farther we CAN go with hard work

and determination. It also means acknowledging

the contributions of minorities and other ethnic

groups throughout history that may not otherwise

be recognized. It allows me to be both proud of

my history and excited about my future.”

Fanya DeJesus, MBA, MSN,

RN, NEA-BC, director of Med/

Surg, Progressive Care and

Hemodialysis, Baptist South

“It is very special to me as a time

to reflect on our rich history; to honor those who

have come before us; and to be a role model for

those who will come after us. It is an opportunity

to stop, count our blessings and to continue on

the journey toward a healthier nation with a sense

of cultural diversity and respect for all persons.”

Timothy Groover, MD, MBA,

anesthesiologist, Baptist Health

Board of Directors and chair of

Baptist Physician Enterprise

“This is a wonderful opportunity

to reflect upon our collective history—that is

American History. Although we may have differing

perspectives, it is critical that we apply lessons

learned to avoid repeating the mistakes of the

past as we move forward together. I am grounded

in reality, yet seeded with much optimism. I am

also immensely grateful for the opportunities

I have been afforded at Baptist Health. When

opportunity meets preparation, the possibilities

are endless!”

Mel Maycole, director of

Environmental Services,

Baptist Jacksonville

“In my view, it is a time to reflect

on where we’ve been and where

we are going; to celebrate the progress we’ve

made; and to honor those who made sacrifices to

get us where we are today. In the words of Martin

Luther King Jr., ‘Our lives begin to end the day

we become silent about things that matter.’ We

are silent when we don’t embrace diversity, when

we don’t get involved in issues that impact our

lives, when we don’t exercise our right to vote,

and when we don’t maximize the full potential of

the people around us.”

Leslie Miller Redd, senior

director of development,

Baptist Health Foundation

“Black History Month provides the

opportunity for me to reflect on

freedom, peace and love brought about by the

sacrifice of many brave souls so that others could

live in a diverse, equitable and just society.”

10 CareConnection

February is Black History MonthReflecting on our past and embracing our future

Jermaine Lumpkins, grill cook,

Food and Nutrition Services,

Baptist Nassau

“I look at Black History Month as

an opportunity to reflect on my

ancestors‘ history and to educate myself, friends

and family on black history.”

Detmetiros McBride, stroke

liaison, Business Development,

Baptist Physician Enterprise

“This is a time for the nation to

reflect on the heroics, bravery and

sacrifices that legends such as Dr. Martin Luther

King Jr., Rosa Parks, Harriet Tubman and many

others made, in order to pave the way of equality

for all. No matter what our race or gender, it

should remind us that we all can have a positive

impact in our communities and this nation. Our

children and our children’s children should be

extra motivation for us to make a difference.”

Tamika Robinson, phlebotomist,

Baptist Clay

“What Black History Month

means to me is a stepping stone

to a better way of life and that

we should never forget the struggles of our

ancestors. Because of that, I want to be better

mother for my children and a better person for

our society.”

Veronica Scott-Fulton, DNP,

MPH, RN, NEA-BC, vice

president of Operations and

Patient Care Services, Wolfson

Children’s Hospital

“Black History Month is a time to recognize

individuals who risked their lives for all Black

Americans to live free, comfortable and happy

lives with the same rights as everyone else.”

Nicole Thomas, MHA, FACHE,

senior vice president, Specialty

Services, Baptist Health

“For me, it is a time to reflect on

the sacrifices made by those who

came before me to make my journey possible.

I’m reminded of Florence Gaynor, the first black

woman to head a major teaching hospital in

the United States. She broke racial and gender

barriers to make my path easier to travel. It is

with gratitude and a sense of responsibility that

I am compelled to help the younger generation

outperform all of their goals.”

Terri Wallace, MSN, RN, NEA-BC,

associate director of Nursing,

CCU, LDRP and Food and

Nutrition, Baptist Beaches

“Black History Month gives us the

opportunity to reflect on the accomplishments

and struggles of the African-American

population. It is also a time to appreciate the

sacrifices of everyone involved in the quest for

equal rights for all.”

February2015 11

What motivates or inspires you about working in health care?We also asked these team members what motivates or inspires them about working in health care.

Visit the intranet home page to see their answers and to join the conversation by adding

your comments.

Ed Hubel, FACHE,Assistant Administrator, Operations, Baptist Jacksonville In this new role, Ed Hubel will

provide leadership for all of

Surgical Services at Baptist

Jacksonville, including direct

oversight of the Outpatient Surgery Center and

the JOI Surgery Center, while assuming executive

responsibility for the orthopedic service line

systemwide, duties previously overseen by

Nicole Thomas, senior vice president, Specialty

Services, Baptist Health.

“Ed has an outstanding track record leading

Surgical Services and has overseen many

successful projects, including renovation of the

operating rooms and development of our robotic

surgery program,” said Baptist Jacksonville

Hospital President Michael Mayo. “I know he will

be as successful with his new orthopedic service

line responsibilities.”

Hubel joined Baptist Jacksonville in 1996 and

has been director of Surgical Services since 2006.

He was in the first Advisory Board Fellowship

Program at Baptist Health in 2005 and led Baptist

Health as campaign chair of our United Way

Campaign in 2012.

He has a bachelor’s degree in Aeronautical

Studies from Embry Riddle Aeronautical

University, a master’s in Healthcare Administration

from Columbia Southern University, and is

board certified by the American College of

Healthcare Executives.

John Bilello, CHPA,Assistant Administrator, Security, Protective Services and System Emergency Preparedness In this new role, John

Bilello will lead Security

and Protective Services as well as Emergency

Preparedness, for the Baptist Jacksonville

campus, duties previously overseen by Andy

Sikes, who recently retired as director of Security

and Protective Services. In addition, he will be

developing an integrated, systemwide approach

to Safety and Protective Services and Emergency

Preparedness for Baptist Health.

Bilello has worked at Baptist Beaches since 1990,

serving first as director of Laboratory and adding

Support Services to his responsibilities in 1997.

Since 2003, he has been assistant administrator,

Support Services, which included oversight

of Security and Protective Services at the

Beaches campus.

“John has demonstrated effective leadership with

the Beaches team, which has equipped him to

take on this system leadership role,” said Mayo.

“We look forward to having his talents benefit

not only Baptist Jacksonville, but the entire

health system.”

Bilello has a bachelor’s degree in Health Science

from the University of Florida, Gainesville,

and holds the Certified Healthcare Protection

Administrator credential from the International

Healthcare Safety and Security Foundation.

12 CareConnection

Bilello and Hubel promoted to new roles

Matt Myers, MHADirector, Operational Performance ImprovementMyers joined Baptist Health

in 2006 and has worked

as a consultant in the

OPI department since its

creation in 2007. He was promoted to senior OPI

consultant in 2013. Myers has trained dozens

of team members to become Lean/Six Sigma

Green belts and Yellow belts, and has helped to

embed these important concepts into our culture.

He has also guided many successful process

improvement projects throughout the system.

“We are fortunate to have someone with Matt’s

talents in OPI,” said Marianne Hillegass, senior

vice president and chief resource officer. “He is

knowledgeable, results-driven and poised to take

the department to new heights.”

Myers has a Master of Health Administration from

the University of North Carolina at Charlotte and

is certified as a Lean Six Sigma Black Belt.

Jarret Dreicer, MSAssistant Administrator, Support ServicesBaptist Medical Center BeachesAs Dreicer assumes this role,

he will provide administrative

leadership for Clinical

Laboratory, Rehabilitative Services, Wound

Care and Hyperbaric Medicine, Environmental

Services, Plant Facilities, Security, Safety,

Emergency Management and Construction,

while continuing as part of the leadership team

for implementation of the Baptist Health/MD

Anderson partnership. He will replace John Bilello

who moves into a new role at Baptist Jacksonville.

(See related article.)

Dreicer joined Baptist Health in 2005 and most

recently served as systemwide director of

Operational Performance Improvement (OPI).

He has led many successful OPI projects. In 2014,

he served as chair of the Baptist Health United

Way campaign, which raised more than

$1 million.

“We are fortunate to have Jarret joining our

leadership team,” said Baptist Beaches Hospital

President Joe Mitrick. “His previous Baptist

Health experience, engaging personality and

high energy level, will contribute to our success

as we serve the health care needs of the

Beaches community.”

Dreicer has a bachelor’s and a master’s degree

in Marketing from Bentley College in Waltham,

Mass., and is pursuing a Master of Health

Administration at the University of North Florida.

He is certified as a Lean Six Sigma Black Belt.

February2015 13

Free tax preparation servicesBaptist Health will again partner with the Real$ense for

Prosperity Campaign of the United Way to provide free

tax preparation services to qualifying team members.

To be eligible, your family household income cannot

exceed $52,000. This service is not available to business

owners or rental property owners.

Appointments are available March 2 - 6, from 9 am

to 4 pm at various Baptist Health locations. For more

information, go to the Events calendar on the home

page of the intranet , or call 904.202.2811, and select

option 0.

Dreicer and Myers promoted

14 CareConnection

Certified Nurses Day is March 19. As a Magnet™ health system, we take this

opportunity to recognize ALL of our team members who hold certifications,

knowing that their credentials strengthen our organization and enhance the

care of the patients and families we serve.

To have your name and certification included in our special

recognition on the intranet, please check your profile in PeopleSoft

and make any updates by Monday, March 2. Visit the

intranet Highlight for instructions on updating the

Credentials tab in your PeopleSoft profile.

Are you certified? Make sure your PeopleSoft profile is up to date

New leadership roles in Rehabilitation Services

Cathi Allison, Med/CCC-SLP,

has been named director

of Rehabilitation Services

for Baptist Jacksonville

and Wolfson Children’s

Hospital. In addition, she is

now responsible for Rehab

Business Operations of the

health system. Allison has

served as the system clinical manager for Wolfson

Children’s Rehabilitation Services since 1995 and

has managed the regional expansion efforts that

created a pediatric rehabilitation presence in

Lake City, Daytona Beach and Brunswick, Ga.

A speech-language pathologist, she is also

passionate about team member development,

and has created a continuing education program

for physical, occupational and speech-language

therapists, which will be expanded to adult rehab.

Debra Brooks, MPH, has been named system

business manager of Rehabilitation Services. In

her role, she provides administrative and financial

oversight to support the adult and pediatric

rehabilitation departments across the health

system. Brooks joined Baptist Health in 1997, first

serving as Clinical Nutrition manager, then later

joining the Information Services team as a senior

clinical systems analyst.

Since 2006, Brooks has served as the

Rehabilitation Services office manager, which

provides an outstanding platform for her new

responsibilities. She is a registered dietitian and

has a Master of Public Administration degree

from the University of North Florida.

Cathi Allison and Debra Brooks

All of us at Baptist Health are caregivers, but

do you know a caregiver in our midst who is

legendary for excellence and dedication to our

patients, colleagues and the community?

If so, please take a few moments to nominate

him or her as a Legendary Caregiver. Forms are

available at all hospitals’ administrative offices,

as well as via Top Downloads on the Employee

Experience Welcome page on the intranet .

Nominations must be returned to your hospital’s

administrative office by Friday, Feb. 20.

Nominees may be

active or retired,

but must be actively

involved in providing

care or services at

one of our hospitals.

Managers, directors and

other senior leaders are

not eligible.

February2015 15

Legendary Caregiver AwardsNomination deadline is Feb. 20

Florida Forum Speaker SeriesTuesday, Feb. 10, 2015, 7 pm

Gen. Keith Alexander (Ret.) and

Robert S. Mueller, III

The Times-Union Performing Arts Center

The Women’s Board of Wolfson Children’s

Hospital offers team members the opportunity

to purchase single-event tickets for $75 each for

general admission and $100 each for preferred

seating. To take advantage of this offer,

call 904.202.2886. For more information,

visit thefloridaforum.com .

Heart Walk Team Captain MeetingWednesday, Feb. 11, Noon – 12:30 pm

Includes lunch. Reservation required. Contact

Cindy Hamilton, director of Public Relations, at

904.202.4907, or cindy.hamilton@bmcjax.com

Seventh Annual Autism SymposiumWednesday, March 11, 8 am – 4:30 pm

See page 23 for more information.

Baptist Health CalendarGate River Run – Volunteers neededSaturday, March 14

Volunteers are needed to staff a water station at

the Reid Building during the run. For more

information, contact Danielle Leen at

904.202.2530 or danielle.leen@bmcjax.com

Congenital Heart WalkSaturday, March 28, 2015

Arena Plaza, UNF

Join the Wolfson Children’s Hospital team, “You

and Me and CHD,” or the “U of Florida Jax Ped

CV Center & ACHD Clinic” team at

congenitalheartwalk.org .

Health care recognition and observances February American Heart Month

Feb. 6 National Go Red Day

Feb. 7-14 Congenital Heart Defect

Awareness Week

Feb. 8 – 11 Cardiac Rehab Week

Feb. 8 – 11 Cardiovascular Professionals Week

Baptist Jacksonville and Baptist South have been

recognized among America’s Best Hospitals for

Heart Care by the 2015 Women’s Choice Awards,

a national organization that identifies America’s

best hospitals in a variety of categories based

on patient satisfaction, clinical excellence and

women’s preferences when it comes to a quality

health care experience.

The America’s Best Hospitals for Heart Care

award identifies hospitals that perform well

clinically with regard to four heart care measures

reported to the Centers for Medicare and

Medicaid Services, and also have a high

recommendation rate in HCAHPS patient

experience surveys, a measure that is very

important to women in choosing a hospital.

We are proud that our hospitals are being

recognized in 2015 with Women’s Choice Awards

in six different categories, distinguishing us as the

best health care provider in the region for women

and their families.

16 CareConnection

Women’s Choice Awards for heart care

Contest deadline is March 6, 2015

Second Annual Patient Safety - Infection Control Film FestivalThe theme for this year’s video contest is personal protective equipment Team members are invited to participate in our second annual Patient Safety –

Infection Control Film Festival by submitting a video promoting when personal

protective equipment (PPE) is necessary, what kind is necessary, and how to

properly put it on and take it off.

Contest entries should focus on general PPE using readily available supplies and

equipment. Please do not use PPE reserved for the care of potential Ebola patients

or deplete the supply of the PPE needed for patient care.

To assist with developing video content that is clinically correct, please review the Centers for Disease

Prevention and Control presentation, “Guidance for the Selection and Use of Personal Protective

Equipment (PPE) in Healthcare Settings,” which can be found on the intranet homepage.

For more information and contest rules, please visit the intranet home page.

February2015 17

Meet this month’s Star:Ann Dixon, BSN, RN, Wolfson Children’s Hospital

Why did you initially become involved in ExCEL?I have been involved in the ExCEL program for many years, way back to

its inception when it was called Clinical Laddering. It was a clinical

excellence program that provided a way to be rewarded for things you

were already doing.

How have you benefited from the ExCEL program?  I have received many benefits. I’ve had the opportunity to participate

in research at various levels. The concept of evidence-based practice has grown since I first

began participating in ExCEL.

What advice would you give to nurses who are interested in joining ExCEL?  I would tell them to take the plunge. ExCEL is the opportunity to try out new things and

step out of your comfort zone without actually venturing out too far. The program benefits

individual units and the entire health system. If we want to improve our surroundings, then we

have to use our voices.

Ann Dixon began her career at Baptist Health

27 years ago, pursuing her passion to work with

pediatric patients. She continues her career

today on Wolfson 4, where she cares for acute

and chronic patients with infectious or respiratory

issues and is assistant nurse manager of the unit.

Dixon has been involved in several research

projects on her unit, including implementation

of the PANDA Project, with the purpose of

minimizing pain for children, and the Pediatric

Early Warning Score (PEWS). Currently, she is

working on the Human Milk Administration and

Validation Project, as well as a project that looks

at readmission data and National Patient Safety

Goals. She is involved in Magnet, her Unit Council

and performance improvement. Dixon is working

on her Master of Science in Nursing degree.

Welcome new physicianJohn Davenport, MD

Baptist Primary Care,

Hospitalist Team

A board-certified internal

medicine specialist,

Dr. Davenport is practicing

at Baptist South. He earned

a bachelor’s and a master’s degree in biology

from Old Dominion University in Norfolk, Va.,

and graduated with his medical degree from the

Eastern Virginia Medical School in Norfolk. He

completed his internship and residency in internal

medicine at the University of Florida College of

Medicine in Gainesville.

New office manager at World Golf Village

Congratulations to Marla

Scipioni, who has been

promoted to office manager

at the Baptist Primary Care

office in World Golf Village.

Scipioni has been part of the

Baptist Primary Care team

since 2009. She is a 2013

graduate of the Baptist Health Emerging Leaders

Initiative and graduated in December 2014 with

a bachelor’s degree in Healthcare Administration

from the University of West Florida.

IntegrationP h y s i c i a n I n t e g r a t i o n

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Team members and their families who live or work in Fleming Island don’t have to go far to access excellent care.Baptist Heart Specialists

Our three board-certified cardiologists Praveen

Kanaparti, MD, Simone Nader, MD, and David

Stroh, DO, are known not only for their expertise,

but also for their compassion in helping people

with heart disease live their lives to the fullest.

They are located in Suite 320 of the Baptist Clay

Medical Office Building. For an appointment,

call 904.224.5185.

Baptist & Wolfson Children’s

Emergency Center

The full-service Emergency Center at Baptist Clay,

which is open 24/7, includes a dedicated children’s

ER with child-specific medical equipment, nurses

who specialize in pediatric medicine, and a

pediatric emergency medicine physician who is

onsite daily from 10 am to 10 pm.

Medical Imaging

Services available at Baptist Clay include CT,

MRI, X-ray, ultrasound, mammography and bone

density scans. Imaging exams for children are

provided by radiologic technologists specially

trained to provide the lowest radiation dose

possible for an accurate diagnosis and safe

experience. Saturday and weekday evening

appointments are also available for MRIs and CTs.

For an appointment, call 904.202.2222.

ClayB a p t i s t C l a y

February2015 19

BeachesB a p t i s t B e a c h e s

Mildred O’Neal Nursing ScholarshipCongratulations to Pamela Arntzen, RN,

Medical/Surgical Unit, who was selected to

receive the Mildred “Millie” Caldwell O’Neal

Nursing Scholarship. This $1,000 award was

established in 2013 by Jay and Nanci Faulkner

to assist team members who work at Baptist

Beaches with expenses associated with nursing

education. A portion of gifts made to this fund

are matched by the Baptist Health Foundation.

Members of O’Neal’s family met with Arntzen on

Jan. 15 to congratulate her and reminisce about

“Millie,” who was the former director of Nursing

at Baptist Beaches. “There is no better way to

honor our mother than by helping nurses to reach

their dreams,” Nanci Faulkner said. “Her memory

lives on at the hospital she loved.” Pictured with

Arntzen (third from left) are O’Neal’s children,

Laura Hyde, Larry Caldwell and Faulkner.

Distinguished CaregiversDaphney Haynes, ACP,

Medical Surgical Unit

Daphney Haynes is there

for her patients and it

shows. A family member

shared, “Daphney made

my mother’s visit very

comfortable. She has a

great personality and her

patience and kindness were

appreciated by my family.” A patient shared,

“Daphney truly went above and beyond to

help me through an extremely difficult time.

I can’t thank her enough for being the shining

light in the storm.” Team members on her unit

also acknowledge how she takes caring for her

patients to the next level.

Julie Fastenburg, RN,

Critical Care Unit

Julie Fastenburg is often

recognized for her wonderful

care. One patient said, “I

cannot thank her sufficiently

for the outstanding care

she provided for us during

the last two weeks. She

sets a very high mark for

what nurses should be. I always felt comfortable

knowing she was caring for me.” Another grateful

family member wrote, “Julie is such a great nurse.

I spent the night with my husband many nights,

but on the nights that she would work, I felt

comfortable knowing that she was there taking

such great care of him so I could stay at home

and get some rest.”

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Mentors needed for Tipping the Scale program

More than a decade

ago, Baptist Health

partnered with The

Bridge of Northeast

Florida to launch the

Tipping the Scale

Adolescent Advocacy

and Intervention

Mentoring Program.

This site-based program allows employees to

meet with their matched mentees at Baptist

Jacksonville every other Tuesday for a few hours

to guide students toward reaching their full

potential, leading to high school graduation

and fulfillment of their future goals. We have 40

students in our biweekly, year-round mentoring

program. A few students still need to be matched

with a mentor and we need your help. For

more information, contact Michelle Harrell at

904.202.3253 or michelle.harrell@bmcjax.com , or Diana Rosito at 904.202.4922 or

diana.rosito@bmcjax.com .

Rainbow Café to be transformed

On March 16, the Rainbow Café will close for

approximately three months for renovations that,

once complete, will bring exciting enhancements

for team members and visitors. The new café,

scheduled to open in June, will feature new food

options, including a salad and deli bar, pizza

and grill stations, soup and bakery items, Coca-

Cola Freestyle machines, more grab-and-go

selections, and an expanded Jazzman’s Coffee

Bar that will be located inside the café. The

dining area will also undergo a transformation

that will provide more seating than before, with

TVs for viewing and a brighter, more

open environment.

While the café is closed for renovation, the

Jazzman’s Coffee Bar will open at a new

temporary location adjacent to the stairs by

the duPont Auditorium. Jazzman’s will be open

Monday through Friday from 7 am to 10 pm, and

will offer some additional items, such as grab-

and-go selections, soup and beverages.

During construction, the Tower 8 Cafeteria will

also extend its hours of operations and will be

open Monday through Friday from 6 am to

2 am, and Saturday and Sunday from 7 am to

2 am. They will also offer additional grab-and-go

selections, a hot dinner entrée each evening,

a specialized grill menu, a self-serve deli and a

specialty food bar during weekdays.

JacksonvilleB a p t i s t J a c k s o n v i l l e

February2015 21

New assistant nurse manager Congratulations

to Lauren

Cranmer, RN,

who has been

named assistant

nurse manager

of the Infusion

Center. Cranmer

has worked in the Infusion Center since May

2013 and has an Associate of Science degree in

Nursing from Florida State College Jacksonville.

She is pictured, on the right, with Nancy

Marlett, RN, BSN, CEN, nurse manager of the

Infusion Center.

Safety and Security awardTiffany Locke was named the

Safety and Security Services

Team Member of the Quarter

for December 2014. Locke

has the respect of her

co-workers because she

demonstrates the ability and

willingness to take charge

when needed, and she exemplifies the standards

of the department.

Wolfson Wellness Center group fitness classesBoot Camp – $108 for eight weeks/24 sessions

Mondays, Wednesdays and Fridays,

5:30 – 6:30 am

Core Abs – $70 for eight weeks/16 sessions

Tuesdays and Thursdays, 6 – 6:30 am

Zumba Fitness – $80 for eight weeks/16 sessions

Mondays and Wednesdays, 5:30 – 6:30 pm

Yoga – $40 for four weeks/four sessions

Thursdays, 5:30 – 6:45 pm

Class start dates depend on enrollment. For more

information or to register, call 904.202.9708.

Membership discount for team members

Wolfson Wellness Center and Healthy For

Life continue to offer a subsidy discount for

employee memberships. Eligible team members

can receive a monthly contract membership for

$12.50 per month.

Important announcement regarding

Wolfson Wellness Center hours

In response to team member requests,

Wolfson Wellness Center is changing its

hours of operation. Effective Monday, Feb. 9,

the center will open at 5 am, Monday through

Friday, for a trial period of approximately

six months. During this time, they will

monitor use to determine the long-term

hours of operation. For questions or more

information, call Ron Baxa at 904.202.9707 or

904.202.9708.

Assistant administrator of Clinical and Support Services

Kyle Dorsey joined Baptist

South in 2014 as assistant

administrator of Clinical and

Support Services. As part of

the Baptist South leadership

team, he oversees Dietary

Services, Environmental

Services, Health Information

Management, Medical Imaging, Laboratory

Services, Plant Facilities, Radiation Oncology,

Rehabilitation and Security.

Prior to joining Baptist Health, Dorsey was a health

system administrator for Duke University Health

System. He earned a bachelor’s and a master’s

degree in Health Administration from The Ohio

State University. Dorsey is an active member of the

American College of Healthcare Executives.

New Community Relations and Volunteer coordinator

Welcome Rachelle Jivoin,

who joined Baptist South

as the new Community

Relations and Volunteer

coordinator on Jan. 5. She

earned her bachelor’s in

Health Administration from

the University of North

Florida and plans to pursue her master’s in Health

Administration as well. Jivoin said, “I am eager to

work with our volunteers and volunteens and to

serve the community on behalf of Baptist South

and Baptist Clay by promoting healthy lifestyles

through our outreach programs.”

SouthB a p t i s t S o u t h

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Expanded Emergency Center offers fast access to care Renovated during 2014, the ED now has a total of

17 beds. All of the rooms are private and feature

updated décor that is more home-like.

One of the key enhancements is in-room

computers. “Having computers at the patient

bedside gives physicians and nurses direct access

to their most current medical records, which helps

us provide better care,” said George Woodward,

DO, medical director of the ED. “When you

come to Baptist Nassau, you will be seen by a

board-certified physician who has the training

and education to make the right diagnosis and

provide you with the best medical care for the

long term,” Dr. Woodward said.

NassauB a p t i s t N a s s a u

WolfsonWo l f s o n

February2015 23

New master clinicians in manual therapy

Gina King, DPT and Melissa

Newman, DPT, outpatient

pediatric physical therapists at

Wolfson Children’s Rehabilitation,

both completed their Orthopedic

Manual Physical Therapy (OMPT)

certification in December at

the Florida Institute for Orthopedic Manual

Therapy. The OMPT certification had expanded

their evidence-based knowledge in all areas

of orthopedics. They are actively applying the

information to their patients, with improved

outcomes observed in their sessions, and they

are sharing their knowledge with other team

members. The pediatric orthopedic program has

benefited from their educational pursuits, and we

congratulate them on their accomplishment.

Team members get discounted rates for Annual Autism Symposium Wednesday, March 11, 8 am – 4:30 pm

University Center at the University of

North Florida

Registration is now open for the Seventh Annual

Autism Symposium: Current Medical Evidence

and Interventions Regarding Autism, presented

by Wolfson Children’s Hospital, the University

of Florida College of Medicine-Jacksonville and

Nemours Children’s Clinic, Jacksonville.

This year’s symposium features two nationally

known autism experts:

Bryan H. King, MD, MBA, is director

of Seattle Children’s Autism Center;

director of Child and Adolescent

Psychiatry, Seattle Children’s

Hospital; and professor and vice

chair of Psychiatry and Behavioral Sciences,

University of Washington.

Raphael Bernier, PhD, is clinical

director of Seattle Children’s Autism

Center and associate professor with

the Department of Psychiatry and

Behavioral Sciences, University

of Washington.

The Seattle Children’s Autism Center provides

assessment, diagnosis, treatment and support

for autism spectrum disorders offering a range

of medical and mental health services for babies,

children and young adults. The Seattle Children’s

Hospital-affiliated center is considered a national

model for providing autism services and care.

Registration information

Baptist Health team members can attend this

conference for a special rate of $20, which is $45

less than the cost to the public, by using the

following promotional code when registering

online: EMPLOYEE (all caps).

Continuing education hours will be provided.

Registration deadline: March 10

The registration fee includes continental breakfast

and lunch. Online registration is required and is

available at WolfsonChildrens.org/Autism . For

questions, call Donna Zebe at 904.202.6039.

February2015 23

LOST AND FOUND Lost: NIU nursing school pin – Lost after Christmas, probably in Riverfront garage. Please call 273.0290 if found.

FOR RENTRiverside 5 BR, 1.5 BA – hardwood floors, fenced yard, off-street parking. $1,550/MO. $600 dep. Contact Neal, 904.389.0358.

FURNITUREBeautiful accent chair for sale, $100. Plum/dark purple couch, $270 OBO. Email yankeesclc@aol.com for pics.

MISCELLANEOUSBaby stuff – Boy 1st Birthday Mickey Mouse decorations, $20. Baby Einstein floor activity mat, $15. Baby Alert monitor system, beeps if no movement in crib, $20. Baby carry system (chest or back) gray color, $10. Text Alisha, 874.0659.

Coffeemaker - 3-pronged plug,12-cup programmable. Used very little. $50. Call or text Jan, 412.996.5636.

Pool/ping pong table – $550. Great condition. Comes with all accessories & cover. Size is 4’8” by 8’4” & 31” tall. Email Jesslynw@aol.com

Refrigerator - 2.7 cu ft, w small freezer. Used in office at Baptist. Like new. Call or text Jan, 412.996.5636.

Reverse flow smoker – Water bottom, slide-out burn box bottom. 2,500 lb. axel. Brand new, never used. $1,600 OBO. 904.881.7589.

Used TaylorMade Burner XO Graphite Golf club 12-piece set – (Dvr, 3W, 5W, 3-SW) w/ matching stand/carry bag. $250. Call/text 377.9065.

Workhorse golf cart for sale – $3,000. 904.881.7589.

Classifieds

Digital Care Connection Care Connection is available online.

Issues can be found on the intranet by clicking on Life at Baptist.

Submit a Classified AdNext deadline: Feb. 13, 2015

Select the Life at Baptist tab and then Submit Classifieds online.

Goods advertised are sold by individual team members. Baptist Health claims no knowledge of goods advertised, offering no warranties or guarantees.

Guidelinesn Ads are accepted only from Baptist

Health team members, physicians

and volunteers.n Ads cannot be placed for any kind

of business or service.n Ad text is limited to 150 characters.n Be sure that your ad text includes

only personal contact information.

(no work phone numbers and

emails)n Do not use ALL CAPS, italics or

bold font in ad text.n A list of abbreviations to be used is

available on the intranet.n Realtors’ phone numbers and

websites cannot be used.n Ad submissions and changes will

not be taken over the phone.

The Jacksonville Jaguars Cub Club, sponsored by Baptist Health and Wolfson Children’s

Hospital, is designed for the youngest Jaguars fans, from birth to age 3, and their parents.

Membership in the Jacksonville Jaguars Cub Club includes:

n A special edition Jaguars Cub Club onesie or T-shirt, blanket and drawstring bagn A welcome letter from Coach Gus Bradleyn A quarterly newsletter with health and safety tips from Wolfson Children’s Hospital

Membership is free to all babies born at any Baptist Health hospital on or after

Jan. 1, 2014. A Cub Club membership package also can be purchased by anyone for

$24.99, plus $5 shipping and handling, via jaguars.com

A new addition to our family tradition