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PAY STATIONS SITE MANAGEMENT SOFTWARE CUSTOM MOBILE APPS EXPRESSPASS RFID SYSTEM CHANGE MACHINES CAR WASH SOLUTIONS

CAR WASH SOLUTIONS

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Hamilton Mfg Corp.1026 Hamilton Dr.Holland, OH 43528

P: 419.867.4858P: 888.723.4858F: 419.867.4850

hamiltonmfg.com

1/19Document #5181

PAY STATIONS

SITE MANAGEMENTSOFTWARE

CUSTOM MOBILEAPPS

EXPRESSPASSRFID SYSTEM

CHANGEMACHINES

C A R W A S H S O L U T I O N S

888-723-4858 [email protected] hamiltonmfg.com

Founded in 1921, Hamilton designs, manufactures, and supports some of the most innovative products and services in the modern car wash industry.

We provide hardware, technology, and marketing solutions that contribute to a superior experience for your customers, while also helping improve your

operational efficiency and profitability.

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PAY STATIONSHTK ...................................................................................................CTK ....................................................................................................Gold Line® ...........................................................................................

4 6 7

HOSTED SOLUTIONSOverview..............................................................................................Custom Mobile App Program ...............................................................ExpressPass RFID System ...................................................................Subscription Options ..........................................................................

89 1111

SELF-SERVE SOLUTIONS

CHANGE MACHINESRear-load Models ................................................................................Front-load Models ...............................................................................

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OTHER PRODUCTS & SERVICESData Access Network (D.A.N) ..............................................................Code Systems .....................................................................................Tokenotes®, Gift Cards, & Web Service..................................................

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DTT with Barcode ...............................................................................DTT with Card Reader ........................................................................DTT with Card Reader & Validator .......................................................

121212

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CUSTOM DOOR, CABINET, & BASE WRAPSYour logo, styling elements, and marketing messages are incorporated into the wrap design for 360 degrees of supreme visibility.

CUSTOM TOUCH SCREEN THEMESThe 15” touch screen can be customized to your brand for an immersive customer experience.

VIDEO ENHANCEMENTSAdd a screensaver, welcome video, and buy-up videos to compliment and enhance your service offerings.

SELL OPTIONSHTK can sell individual washes, wash bundles, and monthly RFID packages.

GATE SEQUENCING SOFTWAREHTK is available with gate sequencing software that supports up to four entry lanes, allowing for perfect traffic management. It is ideal for high-volume tunnel washes.

MOBILE APP INTEGRATIONHamilton can build a custom mobile app for your business, giving you an exceptional direct marketing tool. HTK seamlessly integrates with the app, providing lightning-fast code redemptions to initiate wash services.

HTK is a powerful unattended kiosk designed to engage your customers and grow your business through innovative technologies, superior marketing capabilities, and outstanding security & durability.

A bright 15” touch screen guides users through the transaction process, displaying easy-to-understand instructions and offering optional ‘buy-ups’ to increase ticket prices. Voice prompts provide additional assistance for a quick and pleasant experience.

HAMILTON TRANSACTION KIOSK (HTK)

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HIGH SECURITYHamilton produces the most robust kiosks in the car wash industry. HTK is available in both free-standing and brick-in configurations, with standard 11 gauge stainless steel doors. Free-standing units have an 11-gauge stainless steel cabinet, and brick-in units come with an 11-gauge carbon steel cabinet.

A security camera, alarm, impact sensor, and separate cash chamber come standard.

BACK-END MANAGEMENTLog in remotely to HTK from anywhere with an Internet connection. The simple interface lets you manage all aspects of HTK, from changing pricing and themes, to generating audit reports and clearing soft errors.

SPECIFICATIONS• Cabinet size: 40” H x 26 1/2” W x 15 3/4” D

101.6cm H x 67.3cm W x 40cm D• Door: 11 gauge stainless steel• Cabinet (brick-in): 11 gauge carbon steel• Cabinet (free-standing): 11 gauge stainless steel• Bases available in 18”, 24”, 35”, and 48” heights • Power: 120 VAC, 60 Hz• Weight: 452lbs/205.0kg

SEE ALSO• Hosted Solutions (page 8)• Custom Mobile App Program (page 9)• ExpressPass RFID System (page 11)• Data Access Network (page 14)• Code Systems (Page 15)

HAMILTON TRANSACTION KIOSK (HTK)EXPRESSPASS RFID SYSTEMExpressPass lets you offer monthly wash clubs which provide steady recurring revenue while ‘weather-proofing’ your business. Vehicles are processed quickly via a small tag mounted in a customers windshield.

WASH BUNDLESSell a variety of wash bundles directly at the HTK to guarantee return business. A unique code is printed on the receipt which the customer scans until the bundle is depleted.

SINGLE USE CODES & RECEIPT CODESHTK supports single use codes and receipt codes, creative marketing tools provided through Hosted Solutions.

BARCODE SCANNEROur powerful barcode scanner adds extra convenience for users, letting them redeem mobile app codes, single use codes, promo/coupon codes, and receipt codes.

EVENT PRICINGEasily set up special events to automatically adjust pricing and/or add additional services.

CREDIT CARD PROCESSINGHTK comes with standard high-speed credit card processing. EMV and NFC solutions are also available.

CASH MANAGEMENTHTK offers high-capacity bill and coin acceptance. Bill validator options include the XE (with Tokenote® acceptance), Mars®, and Mars® Cashflow. A dual bill dispenser is also available.

A multi-coin acceptor is standard, and two hoppers provide you with up to a 9,600 quarter ($2,400) capacity.

CHANGE RULE FEATUREA definable change rule lets you program the amount of change that you want to be dispensed from the hoppers before dispensing bills. This gives the customer coins to potentially spend at the vacs or any coin-operated vending you have on site.

PUMP CODE ACCEPTANCEWhen paired with a Hamilton Code System, HTK can vend washes purchased at gas pumps or in c-stores.

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CTK includes all the incredible features of the larger HTK, but takes up a smaller footprint by eliminating cash and coin acceptance.

It is an efficient and secure kiosk that requires minimal upkeep and maintenance, making it ideal for express lanes, gas stations, convenience stores, car dealerships, and quick lubes.

CASHLESS TRANSACTION KIOSK (CTK)

SPECIFICATIONS• Cabinet size: 36 ½” H, 18” W, 14” D

92.7cm H, 45.7cm W, 35.6cm D• Door: 11 gauge stainless steel• Cabinet: 11 gauge stainless steel• Bases available in 16”, 24”, and 48” heights • Power: 120 VAC, 60Hz• Weight: 150lbs/62.8kg

SEE ALSO

Hosted Solutions (page 8)

Custom Mobile App Program (page 9)

ExpressPass RFID System (page 11)

Data Access Network (page 14)

Code Systems (page 15)

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GOLD LINE® AUTOCASHIERGold Line® is a cost-effective pay station solution designed for unattended car washes. With incredible durability and security, it provides a quick and easy way for your customers to purchase services with either cash, coin, credit, or mobile payment options.

Customizable face panels give you excellent branding opportunities, and a choice of display options compliment the standard voice prompts to guide users through each step of the transaction process.

BARCODE SCANNERAdds extra convenience for users, letting them redeem mobile app codes, single use codes, and promo/coupon codes.

CREDIT CARD PROCESSINGGold Line® can be configured with high-speed mag stripe credit card processing, or EMV solutions with NFC capabilities. A thermal receipt printer is also available.

CASH MANAGEMENTGold Line® offers high-capacity bill and coin acceptance. Bill validator options include the XE (with Tokenote® acceptance & 1,000 bill stacker), and Mars® .

A 3,200 quarter ($800) capacity hopper is standard, and a coin box lets you accept multiple coin or token types when paired with a multi-coin acceptor.

PUMP CODE ACCEPTANCEWhen paired with a Hamilton Code System, Gold Line®

can vend washes purchased at gas pumps or in c-stores.

AUDITINGDetailed audits can be viewed remotely (via Hosted Solutions) or printed at the Gold Line® (with thermal receipt printer).

SPECIFICATIONS• Cabinet size: 27 1/2” H x 21 3/4” W x 11 7/8” D

69.9cm H x 55.2cm W x 30.2cm D• Door: 11 gauge stainless steel• 11 gauge stainless steel cabinet (free-standing) • 11 gauge carbon steel cabinet (brick-in)• Stainless steel console base available in 20” or 26” height• Carbon steel pedestal base available in 20” or 26” height• Power: 110 VAC, 60 Hz • Weight: 205lbs/93.0kg

SELL OPTIONSGold Line® can be configured to sell four or eight washes for improved flexibility with your service offerings.

MOBILE APP INTEGRATIONHamilton can build a custom mobile app for your business, giving you an exceptional direct marketing tool (see page 9). Gold Line® seamlessly integrates with the app, providing lightning-fast code redemptions to initiate wash services.

EXPRESSPASS RFID SYSTEM INTEGRATIONLets you offer monthly wash clubs which provide steady recurring revenue while ‘weather-proofing’ your business.

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WASH BUNDLE MANAGEMENT*

Increase your repeat business by offering wash bundles directly at the HTK or CTK kiosk! You determine the quantity of washes you want to include in each bundle, and then set the price in Hosted Solutions. Bundles are then displayed on the HTK/CTK screen for purchase.

When a customer buys a bundle, they are given a receipt with a unique barcode that is scanned until the bundle is depleted. You can customize the text that displays on the receipt in Hosted Solutions.

CUSTOM MOBILE APP MANAGEMENTMobile app management is performed within Hosted Solutions (see page 9).

EXPRESSPASS RFID MANAGEMENTOur ExpressPass RFID system is administered in Hosted Solutions. Profiles are created and managed through an easy interface for Prepaid, Postpaid, Unlimited, or Pay-As-You-Go pass types (see page 11).

DATA STORAGEHosted Solutions gives you peace of mind by providing cloud-based storage for your Data Access Network(s). In the event of a catastrophic error when a D.A.N. requires complete replacement, all of your historical data is still accessible through Hosted Solutions.

*Receipt Codes and Wash Bundles are available for HTK & CTK only

Hosted Solutions is a comprehensive, cloud-based platform that allows you to manage your loyalty initiatives and financial data from one convenient resource.

BUSINESS DASHBOARD & REPORTINGThe customizable business dashboard in Hosted Solutions provides real-time transaction data from your location(s). This lets you see how each aspect of your business is performing at any given time, while the comprehensive reporting simplifies accounting and allows you to easily identify trends and patterns.

PROMOTIONAL CODESCodes can help you build customer loyalty, attract new clientele to your business, and address issues in a faster manner than traditional methods.

• Single Use CodesThese can be instantly emailed to customers, or generated in a format of your choice for later manipulation. They are either scanned at the barcode reader, or entered as a 9-digit number on the keypad for redemption.

• Receipt Codes*You can also print codes on the bottom of your customer’s receipts, offering discounts and incentives for future visits. The number of uses and expiration dates are customizable.

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CUSTOM MOBILE APP PROGRAMWhen Hamilton creates a customized mobile app for your business, we’re providing you with a cutting-edge marketing tool that builds customer loyalty and increases your bottom line.

Styled after your car wash brand, the fantastic range of available features allow users to:

PUSH NOTIFICATIONSThis powerful tool lets you send notifications straight to your users phones. Let them know about wash clubs, deals, and any other features at your car wash you wish to promote.

SIMPLE MANAGEMENTThe app is fully-integrated with Hosted Solutions, meaning you can manage it remotely with ease.

All features are controlled through an intuitive interface, and an online user manual is available to help guide you through any operational questions.

DATA TRACKINGA variety of reports and features allow you to gauge the effectiveness of promotions, Wash Club usage, user behavior, and more.

Buy washes and wash bundles

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Join a Wash Club - wash any time for a single, recurring monthly fee

Earn Loyalty Points with every purchase to redeem for a free wash

Claim Deals and Discounts

Pay for kiosk services, self-serve bays, vacs, and pet washes directly from the app

Send gifts to friends and family

Receive a complimentary Birthday Wash

Interested in a demo? Search for Hamilton Car Wash in the app stores:

CUSTOM MOBILE APP PROGRAM (continued)BUYING WASHESWashes are listed in an expandable format, allowing users to view the specific items offered with each package.

After making a selection and completing payment in the app, the purchased item appears as a QR code that can be used immediately, or saved for later.

The user simply scans the code at the kiosk whenever they want to redeem a wash.

LOYALTY REWARDS PROGRAMYou can offer customers a loyalty program that rewards them for every wash purchase they make in the app.

Set the threshold value and reward item in Hosted Solutions (for example: $50 worth of purchases will get a free Ultimate Wash), and once the user hits that threshold, they will get a notification alerting them to the free wash that has been added to their wallet.

A fun, interactive ‘slider’ displays the users points progress on the home screen of the app.

GIFTING WASHES AND WASH BUNDLESThe gifting feature lets users craft a customized email within the app and send a wash or bundle to friends and family.

Once the gift purchase is complete, the email is sent to the recipient alerting them to their gift, which they can redeem by scanning the attached QR code at the kiosk .

The email body includes links to your app for increased brand exposure.

MONTHLY WASH CLUBYour app supports a phone-based membership program with the same functionality as our ExpressPass RFID system.

It’s a fantastic way to offer your customers a monthly plan without the need for hardware or attendants to complete the sign-up process.

Wash Clubs are tied to each users unique phone ID to prevent them using it on more than one device, and codes have 30-second expiration time to minimize sharing.

AIRPAY Any customers with a card on file will be able to use AirPAY to complete purchases at kiosks and self-serve equipment fitted with Hamilton timers and a barcode scanner.

Not only does AirPAY provide more convenience to the customer, but it also offers an alternative to costly EMV-compliant upgrades in your self-serve bays.

DEALSSet up deals to reward existing users and entice new customers to download the app.

Deals can be created for one of four scenarios: • Bundle (sell a group of washes for a

discounted price)• Item (to give away a complete wash)• Item Dollar Discount (discount a

particular wash, for example ‘$2 Off Our Premium Wash’

• Transaction Dollar Discount (discount any wash by a particular dollar amount, for example ‘$1 Off Any of Our Washes!’

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EXPRESSPASS RFID SYSTEMExpressPass is an access control system that offers a fast and convenient way for customers to gain entry to your car wash.

Using Radio Frequency Identification (RFID), ExpressPass reads a unique chip embedded in a customizable, windshield-mounted, tamper-proof tag. It then validates the account holder information in a secure database, before vending the appropriate service.

The result is a quick, easy, and personalized experience for the customer. For you - it’s higher throughput, greater customer loyalty, and improved cash flow through recurring subscriptions.

ExpressPass is a fully-integrated system for the HTK, CTK, Gold Line®. It is also available in a stand-alone Express Lane configuration, requiring no kiosk.

• Pass types: Prepaid, Postpaid, Unlimited, or Pay-As-You-Go

• Customization: display customer name on welcome screen; name your loyalty programs; print custom messages on receipts

• Billing & reporting: automated billing run nightly, with option for manual billing; generate reports on member activity, invoices, and transaction records

• Limits: easily place limits on the number of times a pass is used

HOSTED SOLUTIONS SUBSCRIPTION LEVELS

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SilverBusiness Dashboard

Reporting (daily, revenue, usage)

Single Use Codes • 100 individual per day • Up to 100 batch-generated per day

Receipt Codes*

Wash Bundles*

Supports Custom Mobile App**

Supports Wash Clubs for Mobile App

ExpressPass RFID Management

$50.00/mo OR $550.00/yr

Part #30-0200-01 (for monthly billing)

Part #30-0200-12 (for annual billing)

BronzeBusiness Dashboard

Reporting (daily, revenue, usage)

Single Use Codes • 25 individual per day • No batch generation

Receipt Codes*

Wash Bundles*

Supports Custom Mobile App**

Supports Wash Clubs for Mobile App

ExpressPass RFID Management

$25.00/mo OR $275.00/yr

Part #30-0100-01 (for monthly billing)

Part #30-0100-12 (for annual billing)

GoldBusiness Dashboard

Reporting (daily, revenue, usage)

Single Use Codes • Unlimited individual per day • Up to 500 batch-generated per day

Receipt Codes*

Wash Bundles*

Supports Custom Mobile App**

Supports Wash Clubs for Mobile App

ExpressPass RFID Management

$125.00/mo OR $1,375.00/yr

Part #30-0300-01 (for monthly billing) Part #30-0300-12 (for annual billing)

*These features are only available for HTK or CTK kiosks ** Mobile App requires additional subscription of $200.00/mo (for unlimited sites).Subscription prices for Bronze, Silver, or Gold levels are per location. A one-time account setup fee [part #30-0000] of $275.00 applies to all orders.

SELF SERVE SOLUTIONSHamilton produces timer systems that allow your self-serve, vacuum, and pet wash stations to support mobile, credit, and cash payments. We offer solutions that can be built into OEM boxes, and stand-alone options that can tie into your existing hardware.

• Barcode scanner lets customers use your Custom Mobile App* to activate bay timers, vacuums, and pet washes

• Optional mag stripe reader can be added to process Customer Value Cards or credit cards (non-EMV)

• High-strength 11-gauge stainless steel cabinet• Bright, back-lit display shows minimum charge, final charge, and custom messaging• Full cabinet wrap can be customized with your brand, logo, and instructional text• Lets you offer alternate payment method to coins without the need for expensive EMV

hardware upgrades• Barcode retrofit option available for customers with existing DTT units

*requires appropriate Hosted Solutions subscription, see pages 9-11

DTT with BARCODE

• Mag stripe reader processes Customer Value Cards and credit cards (non-EMV)• High-strength 11-gauge stainless steel cabinet and door• High security MEDECO® lock• Bright, back-lit display shows minimum charge, final charge, and custom messaging• Door wrap can be customized with your brand, logo, and instructional text

DTT with CARD READER

• Mag stripe reader processes Customer Value Cards and credit cards (non-EMV)• Mars validator allows you to accept $1, $5, $10, and $20 bills (no change given)• High-strength 11-gauge stainless steel cabinet and door• High security MEDECO® lock• Bright, back-lit display shows minimum charge, final charge, and custom messaging• Door wrap can be customized with your brand, logo, and instructional text

DTT with CARD READER & VALIDATOR

SPECIFICATIONSDTT with BARCODE• 10 11/16” H x 8 3/16” W x 3 5/8” D

27cm H x 21cm W x 90cm D • Cabinet: 11 gauge stainless steel • Power: 24 VAC, 60Hz • Weight: 14lbs/6.4kg

DTT with CARD READER• 10 1/4” H x 9 3/8” W x 4” D

27cm H x 24cm W x 11cm D • Cabinet: 11 gauge stainless steel • Power: 24 VAC, 60Hz • Weight: 22lbs/10kg

DTT with CARD READER & VALIDATOR• 15” H x 13 3/4” W x 6” D

38.1cm H x 34.9cm W x 15.2cm D• Cabinet: 11 gauge stainless steel• Power: 24 VAC, 60Hz• Weight: 40lbs/18.1kg

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CHANGE MACHINESWe offer a wide selection of heavy-duty change machines to supplement your on-site services.

REAR LOAD MODELS

3600RL• Up to 14,400 quarter

capacity• One or two validators• Coin acceptor option

DRS• Two changers in one• 9,600 quarter capacity• Two validators

ER-60• 2,400 quarter capacity• One validator• Low-cost

RNS• 4,800 quarter capacity• One validator• Slim profile

BILL TO BILL• Changes $1, $5, $10,

$20, $50, & $100 bills• Programmable payouts• Coin hopper option

BILL TO BILL MINI• Changes $1, $5, $10, $20, $50, &

$100 bills• Programmable payouts• No coin hopper

DRS-CCT• Give change from one side• Accept credit cards and CVC

cards for tokens on other side• 4,800 quarter capacity

RNS-CCT• Accept credit & and CVC cards to

dispense tokens• 4,800 quarter-sized token capacity

CCD• Dispenses CVC cards• Check balances & add value to

CVC cards• Dual function as change machine

FRONT LOAD MODELS

3600FL• Up to 14,400 quarter

capacity• One or two validators• Coin acceptor option

1200FL• 4,800 quarter capacity• Available with stainless

steel cabinet for outdoor applications

View our Change Machine Catalog at hamiltonmfg.com/download

for full product features.

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DATA ACCESS NETWORK (D.A.N.)The Data Access Network acts as a central hub at your car wash location, providing credit card clearing, audit information, equipment status, Hosted Solutions integration, and more.

STANDARD FEATURES • Windows 8.1 operating system• Ties any Hamilton equipment (HTK, CTK, Gold Line®, change machines, DTT’s/DTI’s) to Hosted Solutions• Supports high-speed credit card clearing for Gold Line®, change machines, and DTT’s/DTI’s• Remote access: view and print audit reports, clear soft errors, and change settings on Gold Line® kiosks, the CCD changer,

and DTT’s/DTI’s• Email and text notifications: get status and error reports on any equipment connected to the D.A.N.• Supports Customer Value Cards (CVC)

- sell value/gift cards and build a loyal customer base - customize with your logo and brand - use as either pre-paid or post-pay card - allows you to reduce credit card fees - same size as a credit card• Event pricing:

- D.A.N. allows Gold Line® kiosks to automatically change prices, coupon values, welcome prompts, and external display messaging based on the time of day and day of the week - implement a recurring event for a single day, or an event for a single date• Validated payment application (PCI PA-DSS)• D.A.N. Econo model offers computer only; D.A.N. Basic model adds a heavy-duty, wall-mountable stainless steel cabinet

housing if placing in an equipment room• Requires customer-supplied keyboard, monitor, and mouse

OPTIONS• Card reader to activate, recharge, and check balances of CVC cards• Transaction receipt printer (allows printing of receipts from D.A.N.)• Cash drawer and transaction receipt printer

WHAT DO I NEED?• High-speed Internet connection with static IP• Uninterruptable power supply (UPS)• VPN router• Eight-port switch• Cat 5, Cat 5E, or Cat 6 cable

SPECIFICATIONS• Cabinet size 20” H x 19 7/8” W x 5” D

(Basic Model): 50.8cm H x 50.5cm W x 12.7cm D• Cabinet (Basic Model): 14 gauge stainless steel• Power: 120 VAC, 60 Hz• Weights:

40lbs/18.1kg (Basic) 1.95lbs/0.88kg (Econo)

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CODE SYSTEMSHamilton Code Systems issue prepaid or postpaid codes that can be redeemed at your car wash. They are typically installed in c-stores, gas stations, quick lubes, and car dealerships to support cross-business sales initiatives.

MODELS

HCS IWith the HCS I, you can sell codes

that can be redeemed at an on-site, single bay automatic wash via keypad

entry.

HCS IIThe HCS II sells wash codes at

multiple locations via remote point of sale units. Codes can be redeemed at one automatic car wash location

through keypad entry.

HCS IIIFor on-site sales and redemption of automatic wash codes. Codes are entered on the keypads at HTK,

CTK, or Gold Line® kiosks.

HCS IVThe HCS IV can be used to sell wash codes at multiple locations via remote

point of sale units. Codes can be redeemed at one automatic car wash using HTK’s, CTK’s, and Gold Line®

kiosks.

TOKENOTES®, GIFT CARDS, & WEB SERVICEIn addition to the loyalty features available through Hosted Solutions, we also offer traditional promotional tools to help you market your car wash:

TOKENOTES®

Tokenotes® are the size of a dollar bill and accepted at Hamilton kiosks like paper currency (an XE validator is required). Fully-customizable with your logo and text, they are perfect for mailers, fund raisers, charity events, and bundle packages. They can be programmed to offer a discount on your washes, or to vend a complete service.

CUSTOMER VALUE CARDS

Our customizable CVC cards can be programmed to hold value of between $5 and $500. They can be used as pre-paid gift cards or post-paid fleet cards to meet a variety of demands. Working in conjunction with the Data Access Network (D.A.N.), their use helps reduce fees you would otherwise be paying to process credit card transactions. Hamilton’s CCD change machine can vend and recharge CVC cards, giving your customers great convenience even at unattended locations.

PROMOTIONAL WEB SERVICE

Hamilton offers a customized, promotional e-commerce website that lets customers purchase and recharge their CVC cards. It can also be used to sell Tokenotes®.

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Hamilton Mfg Corp.1026 Hamilton Dr.Holland, OH 43528

P: 419.867.4858P: 888.723.4858F: 419.867.4850

hamiltonmfg.com

1/19Document #5181

PAY STATIONS

SITE MANAGEMENTSOFTWARE

CUSTOM MOBILEAPPS

EXPRESSPASSRFID SYSTEM

CHANGEMACHINES

C A R W A S H S O L U T I O N S