Liliana CapriglioneLiliana.Capriglione@yahoo.com - https://www.linkedin.com/in/capriglioneliliana

North Haven, Connecticut 06473 - 203.809.0707Accomplished administrative professional with strong organizational skills, ability to prioritize, multitask, and effectively communicate with all associates within the organization. Trusted partner to senior level executives. Created faster work processes to allow for more efficiency. Anticipated deadlines and skillfully prioritized projects. Performed secretarial responsibilities with minimal supervision while maintaining high-level of confidentiality to sensitive information. Managed multi-tiered assignments under tight deadlines. Executed key business initiatives to reach targeted goals and financial objectives. Worked well in a team environment and fostered successful client relations. Energetic professional, self-starter who provided solutions to problems. SAP Experience. Microsoft Office Suite: (Word, Excel,

PowerPoint, Outlook, Access, Lync – IM) Concur/Chrome River/ExpenseWell

Reporting Visio Organizational Chart/Adobe

Photoshop International/domestic travel admin QuickBooks Software Notary Public certificate – State of CT SharePoint Site Team rooms Passport & Visa renewals for:

China/Germany/Brazil/Romania/Russia/India/US

PeopleSoft navigation 8 software Genesys Conference Calling

HR on-boarding/recruiting/eCharge/ Timesheets and eCounsel Legal Software

IVCI Room Scheduler Software Supports virtual workforce

Anthem Blue Cross / Blue Shield – Wallingford, CTSenior Administrative Assistant 2013 – Presentto Senior Vice President, Corporate Security Organization; Associate VP, Senior General Counsel and legal department Prepared executive-level MS PowerPoint presentations and composed internal and external legal

correspondence. Simultaneously maintained multiple calendars error-free, proactively rescheduled conflicts and priorities. Implemented high volume of tasks under rapidly-changing environment and resolved routine issues

independently. Created and maintained advanced client MS Excel spreadsheets, MS Word documents and MS Access

database projects. Aligned agenda, minutes, presentation folder materials for board meetings, annual conferences and

company-wide events. Handled phone emergencies on behalf of absent management, exercised good judgment when accepting

subpoenas.

HONEYWELL International – Northford, CTExecutive Assistant 2006 – 2013to CIO, CFO; VP Human Resources, Global Business Transformation & Vice President, Legal General Counsel Arranged complex domestic and international travel, researched best fare and prepared trip folder with

detailed itineraries. Entered items into SAP (Systems, Applications & Products) Portal, CP/S, Version 7 of SRM (Supplier

Relationship Mgmt) Administered CONCUR expense reports & multi-currency reimbursements, kept records up-to-date

simplifying process. Served as primary liaison between external customers hosting annual conferences, service awards

recognition events, monthly associate’s breakfast meetings, and quarterly all hands meetings as well as monthly roundtable luncheons.

Negotiated renewal service contracts, including concerns of liability insurance and revenues within department.

Supervised receptionist and secretaries, performing special projects and delegated work on behalf of management.

SETON NAME PLATE, INC. Worldwide – North Haven, CTPersonal Secretary 1999 – 2006to retired CEO “Philanthropists/Citizens of the Year” late Fenmore R. and Phyllis Z. Seton Trusted confidante, organized philanthropic activities and donor volunteer efforts for global charity and

diversity events. Typed memoirs and collaborated planned endowment letters for funds in perpetuity. Responded to email

requests.

Collected and managed publications, periodical subscriptions, brand books and manuals in law library.

COMMUNITY HEALTH CARE PLAN – New Haven, CTExecutive Assistant 1993 – 1998Yale New Haven Health System – MSO/PHCA, to Chief Operating Officer, VP Human Resources, Medical Director, to VP Marketing and VP Information Systems – affiliated with Blue Cross & Blue Shield First point of executive contact, facilitated operational demands of office to accommodate time and

effectiveness. Monitored Human Resources on-board activities for new staff members. Supported recruiting and

interviewing efforts. Confidential exposure to dissolution and acquisition related activities, including start-up company

undertakings. Managed and monitored technology needs, conducted inventory and assessed information systems

technology.Connecticut Administrative Assistant’s Conference – October 2015, New Haven – Skills Path SeminarMicrosoft Advanced Excel – November 2013, Pivot tables, Slicers, Trend lines – Waterbury – Skills Path SeminarExecutive Secretary Program certificate, Connecticut Business Institute, Stratford, CTJonathan Law High School diploma, Business and Administration, Milford, CT