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WHITE PAPER / CAPITALIZING ON THE VALUE OF THE GRID
BECOMING THE NEXTGENERATION (NXG) UTILITY
BY Kenneth B. Bowes AND Michael E. Beehler, PE
The value of the electric grid has never been greater, but the challenges of realizing that value have never been stronger. In the near future, new technologies, distributed energy resources (DER)
and the “grid of things” will demand an even more robust, reliable and resilient electric grid.
WHITE PAPER / CAPITALIZING ON THE VALUE OF THE GRID
© 2015 PAGE 2 OF 9
WHAT’S NEXT?The opportunity for regulated
utilities to invest in the electric
grid to become the NxG utility
will be challenged by free market
alternatives unrestricted by
regulatory mandates or
rate structures.
How can the electric utility industry
work with customers, regulators,
shareholders and communities
to promote a better appreciation
and responsible transformation
of the greatest invention of the
20th century? Technologies of the
21st century will allow the electric
utility industry many productive
opportunities to capitalize on the
value of the grid. This paper will
refresh our general understanding of
the grid’s value and address ideas for
creative investments that build upon
that value for years to come. While
some of these investments are similar and incremental
compared to traditional investments, other investments
expand the solutions utilities can provide for customers.
This will be especially important as customers seek to use
the grid in diff erent ways, regulators seek cost-eff ective
solutions to policy mandates, and communities seek
alternative solutions for their energy needs.
THE VALUE STATEMENT 1
Our industry needs a simple, understandable statement
of value for the electric grid; an elevator pitch of sorts.
The grid is valuable because:
• It’s always there (with 99.97% reliability).
• It connects you to the lowest cost generation
at any given time.
• It connects you and me so we can transact
business if and when we choose.
The grid of tomorrow (see Figure 1) will need to meet new
— and changing — expectations of customers, off ering
more choices for integrating cleaner generation
sources into more effi cient loads. Customers desire
greater reliability and resiliency in the face of extreme
weather events and manmade threats. They will need an
information platform to satisfy an ever-increasing
demand for useful and easily accessible information
that will enable comfort, convenience and more control
of their energy costs.
How does the NxG utility satisfy these heightened
customer expectations cost-eff ectively? The answer is
both simple and complex: by modernizing the grid to
target investments in infrastructure that satisfy multiple
needs for system resiliency, integrating more DER,
and providing more information — a smarter grid —
for customer choices and improved utility operations.
RESILIENCYToday, resiliency means more than reliable service during
extreme weather events. It means having the capability to
provide backup power from an alternative utility source,
DER that can operate independent of the grid, or various
forms of emergency generation or storage systems.
Providing customers with improved reliability with
GridModernization
Integrated
Information - Smarte
r
Resilient
Figure 1: Targeting cost-eff ective investments
WHITE PAPER / CAPITALIZING ON THE VALUE OF THE GRID
© 2015 PAGE 3 OF 9
automatic restoration of the primary voltage system via
loop schemes is not new. However, the deployment of
single-pole switching devices in place of traditional three-
phase devices and new low-cost single-phase reclosing
devices to replace fused cutouts will provide immediate
improvements in reliability. Redundancy of utility supply
will also improve the ability of generation, specifically
residential solar photovoltaic (PV) generation (usually
single-phase) to deliver kilowatt-hours (kWh) to the grid.
By making targeted investments in resiliency, the day-
to-day reliability can also be improved for customers,
so the benefits can be realized before severe weather
occurs. Resiliency also means prevention and mitigation
of manmade physical and cyberthreats. Hardening critical
substation assets using access control, video camera
technology, improved fencing and enhanced physical
barriers and ballistic protection can be layered into
traditional designs. Promoting a defense in depth strategy
for protection of cyberassets based upon national
regulatory standards and practices (see Figure 2) reduces
the risk of cyberpenetration. Physically separating the
control systems level from other information technology
systems and constantly performing diagnostics and
penetration testing can achieve high levels of security.
Redundancy in design can again mitigate such severe
weather effects as substation flooding. At the same
time, it can provide increased physical security and
cybersecurity for substation assets. By investing in
resiliency, the NxG utility builds a platform for further
grid modernization that includes a dramatic expansion
of DER and immediate reliability improvements, to the
benefit of more customers.
ControlZone
AV ServerPatchManagement
TerminalServices
ApplicationServer
Web ServicesOperations
Historian(Mirror)
HMI HMI
EnterpriseZone
Demilitarized Zone
Level 4
Level 5
Level 3
Level 2
Level 1
Level 0
Enterprise Network
Email, Intranet, etc. Site Business Planning and Logistics Network
Site Operationsand Control
AreaSupervisory
Control
Process
BasicControl
SupervisoryControl
SupervisoryControl
BatchControl
ContinuousControl
HybridControl
DiscreteControl
ProductionControl
OptimizingControl
Historian EngineeringStation
HMI HMI
Figure 2: Defense in depth model of control; logical overlay on SP99/Purdue model of control
WHITE PAPER / CAPITALIZING ON THE VALUE OF THE GRID
© 2015 PAGE 4 OF 9
INTEGRATIONLarger penetration of DER meets the policy objectives
of many regulatory agencies and other stakeholders.
Integration of DER means the NxG utility operator
must deploy new systems and tools for managing daily
operations. Much the same way transmission operations
require real-time state estimating, SCADA control and
automatic generation control, new and similar applications
will be needed to manage DER. Applications such as
volt/VAR control will be needed to mitigate the adverse
eff ects of higher penetration of solar PV on utility
feeder on voltage profi les. As more solar PV is added
to the distribution system, voltages will rise and require
constraints or a maximum hosting capacity be established
to maintain the American National Standards Institute
(ANSI) allowable voltage ranges (see Figure 3).
By actively managing the volt/VAR controls, the NxG
utility operator can mitigate any potential adverse
impacts, such as overvoltage damage to equipment,
and improve energy effi ciency through conservation
voltage reduction methods. This investment opportunity is
a potential win-win for customers who choose to deploy
DER and those who do not. By actively managing the
feeder voltage levels, increased penetrations of DER will
be possible and customers can obtain energy savings
through benefi ts of conservation voltage reduction.
Several studies and industry experience has shown that
for a 1 percent voltage reduction there is a corresponding
0.5 percent to 1 percent energy savings. Replacing aging
technology for load tap changer (LTC) controls, capacitor
controls and line voltage regulation equipment can also
1.075
1.07
1.065
1.06
1.055
1.05
1.045
1.04
1.035
1.03
Maxim
um Fe
eder
Volta
ges (
pu)
Increasing Penetration (kW)
Maximum Hosting Capacity
5000 1000 1500 2000 2500
Minimum Hosting Capacity
2,500 cases shownEach point - highest primary voltage
ANSI voltage limit
Figure 3: Voltage rise on feeders with high penetration of solar PV 2
WHITE PAPER / CAPITALIZING ON THE VALUE OF THE GRID
© 2015 PAGE 5 OF 9
benefit the NxG utility. Real-time
monitoring and control of the voltage
profile can help optimize system
performance for customers. Specific
investments in new controls, including
single-phase capacitor controls, will
allow increased use of residential
solar PV by controlling voltage and
VARs on each phase independently.
By integrating the LTC controls with
existing SCADA and other substation
sensors, improved situational
awareness and reliability
will result.
Integration of energy storage is
another objective of many regulators
and stakeholders focused on shifting
or mitigating peak electric demand.
To achieve these objective additional
capabilities, the NxG utility will have to
actively manage the distribution system. The integration
of monitoring and control (dispatching) of energy storage
devices also can be used to smooth out the voltage profile
on utility feeders and provide more predictable frequency
response during system events. This application is most
often associated with the output variability of larger solar
PV installations (see Figure 4) and corresponding adverse
impacts to feeder voltages. By adding energy storage (in
yellow) to the utility system, much of the power output
variability of the solar PV (blue) can be mitigated, allowing
the interconnection of the DER without adverse impacts
to other customers.
Utility storage will become more cost-effective as the
technology matures; however, certain existing applications
incorporate those operational benefits with economic
opportunities for demand response for kilowatt peak
shaving or shifting.
As the NxG utility integrates these adaptive protection
and control systems into the legacy system, the utility can
deal with issues of reverse power flows and seamlessly
allow for the development of microgrids. The Department
of Energy (DOE) defines a microgrid as “a group of
interconnected loads and distributed energy resources
(DER) with clearly defined electrical boundaries that acts
as a single controllable entity with respect to the grid and
can connect and disconnect from the grid to enable it to
operate in both grid-connected or island mode.”
Microgrids can take on many forms, ranging from a single
customer location to a campus-style environment or
an entire bulk substation integrating several generation
sources (see Figure 5). Customers seek to sectionalize
to an island mode of operation and return to the
interconnected grid system when reliability or economics
dictate. Targeted microgrid opportunities exist to
address customer needs for greater resiliency, improved
economics of DER and integration of renewable
energy resources. These opportunities could span a
broad spectrum from turnkey ownership and operations
to becoming the microgrid operator with balancing
responsibility or simply facilitating the interconnection
process to the legacy system. The economics and
contractual issues surrounding microgrids are still evolving
and may hinder their development in the near term.
Combined Output
Storage Output
PV Output
So
urce
: PN
M
Figure 4: Smoothing and ramping from energy storage 3
WHITE PAPER / CAPITALIZING ON THE VALUE OF THE GRID
© 2015 PAGE 6 OF 9
INFORMATIONThe need for more information about the real-time
operation of the electric system both for the utility
operator and the customer will require additional
investment in sensor technology and telecommunications
systems. A host of emerging sensor and protective relay
technologies can improve reliability and restoration
speed. Reliability and resiliency of the grid can be
achieved by identifying faulted feeders and automatically
redirecting power flows, predicting imminent failures of
various components, or speeding the identification of
fault locations in a more systematic fashion across large
sections of utility systems. Using distribution feeder relays
to pinpoint fault locations — much like what is used to
detect the distance to fault location for transmission
line faults — is gaining acceptance and improving
restoration times and lowering costs. In many cases, the
existing protective relay systems are coming to the end
of their useful life, and this new technology provides
for: replacement of aging assets; advanced protective
features, including fast trip curves for worker arc flash
safety; improved automation for restoration with SCADA
capabilities; and future predictive reliability applications,
such as high impedance fault detection.
The desire is growing for real-time information and control
of home energy systems to enable improved comfort,
convenience, security and energy cost management.
Home automation systems will integrate new electric
generation sources, domestic hot water, heating/
ventilation/air conditioning, electric vehicle charging/
storage, and home security. The ability to manage home
generation and loads will empower customers to better
control their energy use.
Grid modernization builds resiliency into a more
integrated system that delivers more useful information
to the NxG utility and the customer. The heart of a more
modern grid is a robust communication network. Until
recently, the cost of deploying communications to large
numbers of remote data gathering and control locations
was a barrier to implementation. However, today many
alternatives address the last mile challenge with tiered
network architecture.
The telecommunications network (see Figure 6) shows
a combination of technologies with various tiers that
support a high-speed backbone ring for critical functions
Bulk Supply Connection(Subtransmission)Distribution
SubstationSingle Customer
Microgrid
Full SubstationMicrogrid
OtherFeeders
FeederPartial FeederMicrogrid
Full FeederMicrogrid
Gen Gen
GenLoad
Load
Load
Load
Gen
Figure 5: Microgrid topology; microgrids can range in size from a single customer to an entire substation
WHITE PAPER / CAPITALIZING ON THE VALUE OF THE GRID
© 2015 PAGE 7 OF 9
like data centers, control centers and major facilities.
A medium-speed network serves as a collection point
to aggregate fi eld data and backhaul to the high-speed
network — like substations or area work centers supplied
with fi ber or microwave systems. A low-speed network
can reach the last mile or mobile applications —
like pole-mounted automation devices, advanced
metering applications or mobile computing with
private radio, radio frequency (RF) mesh networks
or 4G public carriers.
Figure 7 shows a proposed telecommunications
architecture to achieve the objectives of a more resilient,
integrated and smarter grid. Existing and proposed
fi eld devices appear at the bottom of the diagram.
The methods for communicating with the fi eld
devices are shown in the access technologies row.
The distribution and core technologies show how
data from the fi eld devices is communicated
to centralized collector sites and then
back to the control centers.
While the heart of the modern system
will be a robust telecommunications
infrastructure, the brain of the system
will be the integrated control systems
of a distribution management system
(DMS). These systems will continue to
evolve and off er the distribution operator real-time control
functions for traditional utility equipment, certain DERs
and methods to reach into customer systems to access
controllable loads. The deployment of low-cost sensors
with increased communication options, together with
the DMS, off ers vastly improved situational awareness
to the utility operator. At the same time, this smarter
infrastructure will deliver improved information customers
need to make informed energy use decisions.
OPE
RATION CONTROL CENTER
BACKBONE
Figure 6: Multi-tiered telecommunications network
CORE
Major Transmission | Data Centers | Control CentersINTERFACE SITES
Fiber
Fiber
Switch/Recloser Cap Bank LTC/Regulator Meter Transformer FCI
Mesh
PTP Radio Leased
PTMP Radio
Technologies
Cellular PLC Satellite
DISTRIBUTION
Transmission Substations | Radio SitesINTERFACE SITES
Technologies
ACCESS
Distribution Substations | Poles | Control PointsINTERFACE SITES
Technologies
FIELD DEVICESTechnologies
Figure 7: Telecommunications architecture4
WHITE PAPER / CAPITALIZING ON THE VALUE OF THE GRID
© 2015 PAGE 8 OF 9
CONCLUSIONBy modernizing the grid in an intelligent fashion,
customers will receive improved blue sky reliability,
enhanced resiliency, increased choices for connecting DER
and better information to control their energy use. Utilities
can also benefit through targeted investments that
address aging assets, improve situational awareness and
provide a more useful, smarter grid for their customers.
See Figure 8 for a summary of the investment categories
and benefits to reliability.
There are many opportunities for electric utilities to
capitalize on the value of the grid, beyond the integrated
investments identified in this paper. Look for our next
installment of this series “Value of Grid: Choosing the Next
Generation Business Model,” where we will explore several
emerging business models for electric utilities. Working
with regulators and policy makers, electric utilities can
develop comprehensive plans to improve resiliency,
integrate higher penetrations of DER and enhance the
information available for the customer, truly becoming
the NxG utility.
REFERENCES1 Bowes K., Beehler M., “Defining the Value of the Grid,”
IEEE, The Sixth Annual IEEE PES Conference on
Innovative Smart Grid Technology, February 2015
2 Electric Power Research Institute, Integration of
Distributed Renewables — Program 174A: Modeling
and Simulation, 2014
3 Arellano B., “PV Smoothing and Shifting Utilizing
Storage Batteries,” Public Service of New Mexico, EPRI
Smart Grid Demonstration Project Advisor Meeting,
March 7, 2012
4 The Eversource Grid Modernization Plan, filed with
the Massachusetts Department of Public Utilities,
D.P.U. 15-122/15-123, Aug. 19, 2015
Investment CategoryReduce Outage
Impact Optimize Demand DER IntegrationSituational Awareness
Distribution automation (SCADA) X X X
Sensors and monitoring X X X
Resilient Substation flood mitigation X
Substation physical security X X
Cybersecurity X X X
Integrated
Volt/VAR optimization X X X
Energy storage X X X
Integrated planning and modeling of DER X X X
Microgrids X X X
Information(Smarter)
Advanced fault indication/prediction X X
Telecommunications infrastructure X X X X
Distribution management system X X X X
Figure 8: Grid modernization investment summary
WHITE PAPER / CAPITALIZING ON THE VALUE OF THE GRID
© 2015 PAGE 9 OF 9
BIOGRAPHIES
KENNETH B. BOWES, VICE PRESIDENT OF ENGINEERING FOR EVERSOURCE ENERGY, Connecticut’s largest electric utility, is responsible for
engineering activities for the electric distribution system,
including: distribution planning, distribution engineering
and design, substation engineering, protection and
control engineering, telecommunications engineering,
and GIS for electric and gas operations. He establishes
the reliability, asset management and system resiliency
strategies for the annual program development and
the five-year capital program. He also manages the
distributed generation, microgrid, new technology
and R&D activities for the company. Additionally,
he executes the System Resiliency Program and the
Stamford and Greenwich Infrastructure Improvement
Projects. He serves as the lead witness for regulatory
proceedings and serves as the Connecticut Incident
Commander for system restoration activities. He
earned a bachelor’s degree in electrical engineering
from the University of New Hampshire and a master’s
in electrical engineering from Rensselaer Polytechnic
Institute. He is the past chairman of the Edison Electric
Institute’s Transmission Committee and serves on
the EEI Transmission and EEI Security committees.
MICHAEL E. BEEHLER, PE, VICE PRESIDENT, joined Burns & McDonnell as a senior transmission
engineer and project manager in 1995, after 14 years with
investor-owned electric utilities in Tucson, Arizona, and
Honolulu, Hawaii. In the late 1990s, Beehler developed
the application of reliability-centered maintenance to
the transmission industry and, in late 2001, he helped
lead Burns & McDonnell’s initial development of the
critical infrastructure security practice. He has written
and presented several papers on reliability-centered
maintenance, security and, in 2003, the application of
program management in the transmission industry.
Subsequently, Burns & McDonnell has been involved
in the program management of numerous projects
throughout the United States. He has written and
presented extensively about the smart grid and
has initiated the Sustainable Electric Energy Design
(SEED™) process for substation design. He received
his Bachelor of Science degree in civil engineering
from the University of Arizona in 1981 and a Master of
Business Administration degree from the University
of Phoenix in 1984. He is a registered professional
engineer in eight states, a member of IEEE and a
fellow in the American Society of Civil Engineers.