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Capability Presentation HCL’s Oracle JD Edwards Practice

Capability Presentation HCL’s Oracle JD Edwards Practice

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Capability Presentation

HCL’s Oracle JD Edwards Practice

HCL’s JD Edwards Practice

Fast Growing Practice – Significant

Investments

400+ Growing Consultant Team

Multi Product & Multi Version expertise –

EOne & World

Strong presence across major

verticals

Referenceble customers

JDE Center of Excellence

Functions

Recent - Key Engagements

• Functional Capability – Financials, Distribution, Manufacturing, Enterprise Asset Management, Industry specific modules

• Technology Capability – BSSV, BI Publisher, SOA, JDE tools 9.1

• JD Edwards 9.1 roadmap, application portfolio rationalization for a leading legal services firms in North America

• JD Edwards 9.1 upgrade for a leading financial services company in Europe. Started with Demerger and ERP support

• Instance Consolidation on JD Edwards EnterpriseOne 9.0 for a Leading US based Specialty Chemicals and Performance Materials Firm

• Global Implementation / Rollout & Support across Oceania, Middle East & Asia Pacific for a global dairy company

• De-customization approach for a leading medical devices company during upgrade from JDE 8.10 to JDE 9.0

• Application support & Development on Multi JDE Product Environment for a leading Agricultural / Food industry North America

• Application support of JDE product stack across Americas, Europe, Asia Pacific, ANZ and Middle East Asia for a global, research-driven pharmaceutical company from delivery centers in India, Brazil & Europe

• 24/7 CNC Administration across Europe, and consistently maintaining 99% uptime for the largest Healthcare company

2Member of Oracle Product Strategy Group, EnterpriseOne Task Force

JDE –Full Life cycle Services

4

HCL JDE Upgrade Credentials

Mfg &Distribution

Projects& Services

Consumer Goods

Asset Intensive

• Localization for Europe (Greece and Poland) and Brazil. 14 language packs.

• Over 2000 Custom objects retrofitted / verified.• Customized Quality Track & Trace Application and

Conditional Lot Holds

• A Global Leader in the Science of Heart Valves & Hemodynamic Monitoring

• USD 1.44 B Revenue• 100+ Locations, Global Coverage

• Onsite / Offshore Model• Onsite US, • Offshore Chennai/

Hyderabad (India)• Peak Team Size: 11 (2 Onsite / 9

Offshore)

• Customization Rationalization resulting in reduced customization

• Streamlined Report Delivery increasing reusability• Cost Reduction up to 40% of total projected cost

• British multinational oil and gas company

• USD 246 Billion Revenue• 100+countries, Global Coverage

• Onsite / Offshore Model• Onsite Malaysia • Offshore Chennai (India)

• Peak Team Size: 12 (4 Onsite / 8 Offshore)

• Designed the infrastructure solution.• Host the platform and migrate JDE EnterpriseOne applications across regions• The countries that are covered through this program include UK, Spain, France, Italy, Austria, Poland, Germany, Switzerland, Columbia & Mexico

• A Leading Wealth Management company in Europe

• £9.784B Revenue• 60+ Locations, Global Coverage

• Onsite / Offshore Model• Onsite UK, • Offshore Hyderabad

(India)• Peak Team Size: 12 (4 Onsite / 8

Offshore)

• New Zealand’s multinational dairy co-operative

• NZD 16 Billion Revenue• 20+countries, Global Coverage

• Onsite / Offshore Model• Onsite New Zealand,

Australia & 12 more countries• Offshore Noida /Chennai

(India)• Peak Team Size: 15 (5 Onsite / 10

Offshore)

• 6 month upgrade one of the shortest retrofit timeframe for 1000+ objects

• Infrastructure consolidation and DR Capability enablement with VM instances

• Multi-country [Around 15] testing lifecycle in less than 2 months

5

HCL JDE AD & ASM Credentials

Mfg &Distribution

Projects& Services

Consumer Goods

Asset Intensive

• ADM, In-flight Projects, Global Shared Service• Back office Integration of acquired entity• Regional shared service with localized skills for LATAM• 50 Site Support uniform support across all sites• PO Exception Tool resulting in 20% reduction of tickets• Outcome based approach, SLA based , YOY productivity, Value portal implementation – 7+years relationship

• One of the Largest Pharmaceutical companies in the World

• USD 45B Revenue• 54+ Locations, Global Coverage

• Onsite / Offshore Model• Onsite US, Singapore,

Brazil• Offshore Chennai

(India)• Peak Team Size: 44 (20

Onsite / 24 Offshore)

• Integrated service delivery for multiple application landscape• Seamless transition of Hand Over to Support of over 200 Applications• Stabilized transformation program “Winfield Unity” within 4 months of taking over the support • Rate of resolution of tickets increased by 20% within 6 months of steady state

• Leading member-owned agricultural cooperative based in USA

• USD 12.8 B Revenue• North America Coverage

• Onsite / Offshore Model• Onsite US, • Offshore Hyderabad/

Chennai (India)• Peak Team Size: 55 (15

Onsite / 40 Offshore)

• Company Consolidation Project road-map for new company inclusion into JD Edwards• Data Archiving for Finance Modules• Architectural changes successfully executed to scale up the environment to the business needs.• Platform upgrade to latest tools release to meet support needs• 7 development projects executed in 14 months timeframe

• A Leading Legal Service Company

• €3.5B Revenue• 70+ Locations, Global Coverage

• Onsite / Offshore Model• Onsite US, Offshore

Hyderabad (India)• Peak Team Size: 50 (9 Onsite

/ 41 Offshore)

• Existing Production issues were fixed that helped in minimizing the Production Downtime.

• Production and Non Production support • Problem resolution and implementation of services/change

requests as approved by the customer to ensure problem resolution and service request fulfillment from the customer.

• A Leading Provider of air & ocean freight forwarding services

• 100+ +countries, Global Coverage

• Onsite / Offshore Model• Onsite Dubai• Offshore Hyderabad

(India)• Peak Team Size: 7 (2 Onsite /

5 Offshore)

6

HCL JDE Transformation Credentials

Mfg &Distribution

Projects& Services

Consumer Goods

Asset Intensive

• Global upgrade program, Instance consolidation, adoption of business services, complex multi-data consolidation across geographies• Real time integration, application optimization.• Business Services seamless integration with 3rd party systems• Unicode Conversion resolving double-byte character issues

• Leading a specialty chemicals & performance materials company

• USD 3.19 B Revenue• 18+countries, Global Coverage

• Onsite / Offshore Model• Onsite US, China• Offshore Hyderabad

(India)• Peak Team Size: 21 (8 Onsite

/ 13 Offshore)

• Blue Printing exercise: ASIA One template and Global template.• Implementation Landscape: Complete suite of JDE ERP and

processes implemented for the Brands business of the organization. Global Template Definition standard, simple, consistent rollouts

• COGS Optimization reduced disk space, improved GL performance and Auto Bank Reconciliation better accuracy, lesser manual processing

• New Zealand’s multinational dairy co-operative

• NZD 16 Billion Revenue• 20+countries, Global Coverage

• Onsite / Offshore Model• Onsite New Zealand,

Australia & 12 more countries

• Offshore Noida /Chennai (India)

• Peak Team Size: 32 (12 Onsite / 20 Offshore)

• Automated the process of Journal entry, Account balances, Account ledger details, Ariba Invoice & Receipts details.• Less manual interventions lead’s to high performance & reliable integration with third party systems.• Implemented the BI Publisher solution replacing the OPTIO.• Increased efficiency by adopting best-practices.• Better control on operation.

• Leading American Cargo Airlines

• USD 1.4 Billion Revenue• 46+countries, Global Coverage

• Onsite / Offshore Model• Onsite USA• Offshore Hyderabad

(India)• Peak Team Size: 8 (3 Onsite /

5 Offshore)

• Deploying a Global Template with zero tolerance of variation.• Rapid implementation across 75+ business units running on disparate financial systems with tight Organizational Change Management.• Single point of responsibility across JDE functions.• Global resource deployment with offshore leverage for cost benefit.

• US-based global insurance brokerage & risk management services firm

• USD 2 Bil Revenue• 16+countries, Global Coverage

• Onsite / Offshore Model• Onsite US, China• Offshore Hyderabad

(India)• Peak Team Size: 21 (8 Onsite

/ 13 Offshore)

7

Horizontal Practices / function Repository

Industry maps

Process Libraries

Delivering Value

HCL JDE Practice – Enabling Implementations

8

Tools and Accelerators

Tool kits & Te

mplates

Templates

HCL JDE Practice – Tools and Templates

9

JDE Integration Abilities and HCL Experience

Batch Integrations

Real Time Integrations

Business Services

Using Middleware

Portal Integrations

Third Party Integrations

Electronic Data Interchange

Bi Reporting

Bank Integrations

Z-File, Custom data load using API

SOA, Web Service

JDE Business Services

MQ Series, TIBCO, BizTalk

Portal Integrations

DSI, Loftware, Optio, Fax*STAR, CreateForms

EDI Exchange [multiple-format]

BI Reporting [Streams / SSIS / Adapters]

Secure FTP

10

Compliance Dashboards

Finance & Compliance

Core Financial Process (AP, AR, GL, FA, Cost Management,

Project Costing)

Oracle Certifications

IFRS / SOX / ITAR Compliance

Compliance, Plant Manager Dashboards

Supply Chain

Core SCM Process (Procurement,

Inventory, Sales, MFG, ETO, EAM)

Niche Functionalities – Configurator, VCP

Business Services / SOA Adoption / Enhanced

Reporting/ Embedded BI/ One View Reporting/ Mobile

& iPad

Tools & Technology

RICE Components(Reports, Interfaces,

Conversions, Extensions)

CNC, Infrastructure & AS/400

Project Management Tools and Frameworks

Project Management

Skill competence assessment & upgrade

Quality Improvement & Delivery benchmarking

Reusable Assets (Standard Test Cases, Training Kits, Migration Scripts )

Custom / Packaged Analytics (OBIEE/OBIA)

Third Party Integrations / POC’s

Dedicated Methodologies / Service Offerings

Customized Trainings / Skill Enhancement

22% 28% 40% 10%Team

CompositionTeam

CompositionTeam

Composition

HCL JDE Competency Excellence Center

1111

HCL JDE Competency – Product Skillsets

Functional Skill Consultants Skill Competence

Count of consultants

Very High

High Medium Low

Accounts Payable 60+        

Accounts Receivable 60+         General Ledger 60+         Fixed Assets 60+         Product Costing 35+         JDE Financial Dashboards 20+         Real Estate Management < 5         Inventory 80+         Procurement 80+         Sales 70+         Advance Pricing 60+         Transportation 15+         Warehouse Management 25+         Planning (MRP) 45+         Product Data Management 45+Shop floor Management 45+         Quality Management 45+         Capital Asset Management 30+         Plant Manager Dashboard 15+Blend Management <5HR <5Advance Planning (APS) <5

Functional Expertise

Technical Expertise

JDE EnterpriseOne

B7333/7334, ERP 8.0, 8.10/8.11/8.12/ 9.0/9.1

JDE World

A6.2, A7.3, A8.1, A9.1, A9.3

Technical Skill Consultants Skill Competence

Count of consultants

Very High

High Medium Low

JDE Tool Set (9.1) 60+

Report Writing 100+Customizations 100+Bolt-on Development

100+

Data Migration 60+Interface Dev 60+Using pre-built PIP 30+CNC 55+Oracle SOA Suite 25+Workflow 60+

JD Edwards Strategic Customers

Client Industry Vertical Region JDE Product

Service Offering

Upgrade

App. Dev

ASMSpecializ

ed Services

Media and Entertainment USAJDE One World Xe &

Eone 9.0 þ þ þ  

Financial Services UKJDE Enterprise One 8.12 &

9.1 þ þ þ þ

Manufacturing USAJDE OneWorld Xe &

EOne 9.0 þ þ þ þ

Manufacturing USAJDE EnterpriseOne 8.10 &

9.0 þ þ þ þ

Retail & Consumer goodsANZ, APAC,

USAJDE WorldSoft, OneWorld

Xe, EOne 8.11 þ þ þ þ

 Consumer Durables Sweden JDE Eone 8.11   þ þ  

Retail & Consumer goods NAJDE (World, Xe, 8.9, 8.12,

9.0)   þ þ þ

Life SciencesANZ, APAC, USA, LATAM

JDE WorldSoft A7.3,OneWorld B7333 & Xe   þ þ þ

Life Sciences USAJDE Enterprise One 8.11,

JDE World Soft A7.3   þ þ þ

Consumer Goods   UK JDE Worldsoft A7.3   þ þ  

13

JDE WorldSoft A7.3OneWorld B7333 & Xe

User Base 5000+

FinancialsPayables, Receivables, General Ledger, Fixed Assets, Tax, Treasury

DistributionSales, Inventory, Procurement

SupportHelp Desk, Break / Fix, Functional Consulting, AS/400 &

WorldSoft Administration, CNC Administration

DevelopmentLocalizations, Enhancements,

IntegrationsInterfaces between JDE WorldSoft A 7.3 and SAP

AuditsPerformance, Health Check

GovernanceProgram & Project Management, ITIL Framework

JDE “Run the business” Case study

Industry Pharmaceuticals Revenue USD 23 Billion Employees 73,000 Operations 54 Countries

North AmericaEnglish

EuropeEnglish, Spanish, Italian, French, Portuguese

Asia PacificEnglish

Time Zones

24

Value Delivered

50 Site Support uniform support across all sites

Non-JDE Custom Support providing single point of accountability

PO Exception Tool resulting in 20% reduction of tickets

Onsite / Offshore ModelOnsite United States, Canada, United Kingdom, Italy, France, Singapore, AustraliaOffshore India, Poland, Brazil

Peak Team Size39 (9 Onsite / 30 Offshore)

AustraliaEnglish

JDE “Change the Business” Case Study

Industry Publishing & Information Services Revenue €3.556 Bil Employees 18,240Operations 12 Countries

JDE OneWorld Xe, & Eone 9.1User Base 2000+

FinancialsPayables, Receivables, General Ledger,

DistributionSales, Inventory, Procurement

Onsite / Offshore ModelOnsite USAOffshore Hyderabad (India)Peak Team Size80 (9 Onsite / 41 Offshore) – Project25 (5 Onsite / 20 Offshore) - Support

Time Zones

3North AmericaEnglish

APACEnglish

TransformationBusiness case Architecture definition, Process

Standardization, Upgrade, Retrofitting, Security & Compliance, Change Management, Testing

SupportHelp Desk, Break / Fix, Functional Consulting,

Administration, CNC Administration

DevelopmentIntegrations with Biz Talk, Webservice gateway.

Audits & GovernancePerformance, Health Check, Program & Project

Management, ITIL Framework

Value Delivered

ITIL framework for service management

Integrated service delivery for multiple application landscape

A total of 3000+ custom objects retrofitted to EOne 9.1 using Agile

framework

70+ integrations  re-platformed to work using SOA adoption through

business services

15

JDE “Business diversification” Case Study

Industry Banking and Finance Revenue GBP 6 Billion Employees 6000 Operations 10 Countries

Time Zones

3

Value Delivered

Tool Automation increased accuracy with lesser manual input

Seamless Service Transition to offshore with no business impact

SLA Based Metrics for total transparency, reliability, predictability

Onsite / Offshore ModelOnsite United Kingdom

Offshore India

Peak Team Size15(2 Onsite / 13 Offshore)

JDE Enterprise One 8.12 & 9.1

Tool Set 8.98.4.2 || User Base 1000+

FinancialsReceivables, Payables, General Ledger, Fixed Assets, Application Localization, Magnetic Media, BI Publisher ( Reporting)

DeploymentsApplication Migration from Nordic to UK

Data Center, Regional Rollouts

Remote Administration24x7 Coverage, Application Support, server

Administration, Patch Management, Code Promotions, Defect Management and Service Request

UpgradeUpgrade current 8.12 to 9.1,

Business ContinuityDisaster Recovery Implementation

AmericasColombia, Mexico

EuropeUK, Poland,Germany,Switzerland, Austria, Spain, France

“…The delivery standard of the existing team is of high quality and we are extremely happy with this team.” Sr. Director IT

One of the Top 5 Life Sciences Firms

JDE “Business Transformation” Case Study

Industry Food Consumer products Revenue $14.1 Bn Employees 9000Operations North America

JDE (World, Xe, 8.9, 8.12, 9.0)

User Base 2000+

FinancialsAP, AR, GA, FA

DistributionSales, Inventory, Procurement, Adv Pricing, Agreement, Warehousing

ManufacturingPDM, SF,QMS, P&E, PDP, Planning, FS, SNO

Business Process TransformationApplication Roadmaps, Streamline EDI Transactions, Data Cleansing, Accelerate Merger process of new Businesses

SupportHelp Desk, Break / Fix, Functional Consulting,

DevelopmentEnhancements, Integrations, Redesigning

AuditsPerformance, Health Check

GovernanceProgram & Project Management, ITIL Framework

Value Delivered

ITIL framework for service management

Integrated service delivery for multiple application landscape

Seamless transition of Hand Over to Support of over 200 Applications

Developments that resulted in savings of over $3 Mil/Annum.

Onsite / Offshore ModelOnsite USAOffshore Hyderabad /Chennai(India)

Peak Team Size 55 (15 Onsite / 40 Offshore)

Time Zone

1

North AmericaEnglish

17

Upgrade and Instance Consolidation Services

Industry Chemicals Revenue USD 3.19 Billion Employees 4,300 Operations 18 Countries

Time Zones

7

Value Delivered

Upgrade Support for moving smoothly from OneWorld Xe to 9.0

Business Services seamless integration with 3rd party systems

Unicode Conversion resolving double-byte character issues

Onsite / Offshore ModelOnsite US

Offshore Hyderabad (India)

JDE OneWorld XeJDE EnterpriseOne 9.0

Tool Set 8.98.1.4 || User Base 2000+

FinancialsPayables, General Ledger, Fixed Assets

DistributionSales, Inventory, Procurement

ManufacturingShop Floor Control, Product Data Management

IntegrationsBusiness Services Deployment, SOA, Security

Management , RTE & BSSV Server Configuration

Upgrade ServicesData Conversion Standards Definition, Unicode

Conversion, Czech Character Conversion

Data ConsolidationGlobal Consolidation Strategy, Master Data

Consolidation, Transaction Data Consistency

UPK DevelopmentBy Business Process Streams, UPK Training Kit

North AmericaEnglish

APACEnglish

EuropeEnglish

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