CANON OF ETHICS - New Mexico Claims · PDF filethe science of psychology is involved not only as ... does not require departure from the principles of truth and ... Kyley Hernandez,

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CANON OF ETHICS

Claim Agency, which includes the adjustment and investigation of claims, is a profession, an outgrowth of the development of industry. A Claim Agent, Adjuster, or Investigator is one who regularly represents his principal in the investigation and settlement of claims or disputes as to which such principal is potentially either a debtor or creditor. Because injuries to persons are involved in these claims, the investigation and settlement of them is necessarily concerned with medical and surgical sciences. Because responsibility between debtors and creditors is determinable by law, the profession is necessarily concerned with legal science. Because the handling of claims involves the interaction of minds, the science of psychology is involved not only as herein specified, but as recognized in other professions. Therefore, the following canons are adopted by the New Mexico Claims Association as a general guide. 1. The duty of the Claim Agent, Claim Adjuster or Investigator is the loyal and active support of the rights and interest of his principal. This duty does not require departure from the principles of truth and justice. 2. The competency of the claimant to transact business and his understanding of the transaction should be definitely determined. 3. The Claim Agent, Claim Adjuster, and Investigator should use all lawful means to combat improper methods of all persons who resort to illegal or unethical practices in the assertion and prosecution of claims against their principals. 4. All Agents, Adjusters, and Investigators, because of their experience and unusual opportunities to know and understand the causes of accidents, should take an active interest in safety matters, advocating their prevention, and informing employers of dangerous practices and conditions. 5. The cardinal principles of the profession include the duty to impartially seek the facts without being credulous; to be prompt, but not hasty; and be cultured in manner, but never at the expense of sincerity; to cultivate open-mindedness without negativeness; to know the value of silence if coupled with balanced observation; to be sympathetic toward those overtaken or affected by injury; and to be patient with and tolerant of the differing but sincere viewpoints of others. The profession calls for a high order of tact, skepticism, intelligence and integrity. It can and should be conducted upon a high moral plane.

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ADJUSTERS OF THE YEAR 1987 Charlie Lewis 1986 Lorraine King 1985 Roger Buelow 1983 James T. Boley 1982 Mike Wilson 1980/81 Fred Pacheco 1979 Ray Galloway 1978 Roger Salter 1977 Jeanne Reisiger 1976 James A. Lyons 1975 T. M. “Mike” Keenan 1974 Richard Hensleigh 1973 Kenneth Moore 1972 Will Knight 1971 Bill Adair

HALL OF FAME 1989 Kenneth Moore 1990 Evan Lucas 1991 Bob Tearnan 1996 Charlie Lewis 1998 William A. Arias, Jr. 1999 Roger Salter 2000 Marianne Lappin 2005 Ginny Callahan 2009 Ron Bjornberg

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Board of Governors

2008

Chair Ron Bjornberg Secretary Theresa Vigil Treasurer Roger Salter

Past Chairpersons

1965 George Lambert 1984/85 Joe Costi 1966 Jack Fuller 1985/86 Marianne Lappin 1967 Joe Warren 1986/87 Flo Hall 1968 James Harty 1987/88 Jim O’Neill 1969 W.W. (Bill) Adair 1988/89 Gene Brewer 1970 Paul Stevens 1989/90 Mike Wilson 1971 Gene Burns 1990/91 Mike Brown 1972 W. W. Knight 1991/92 Jerry Gohrick 1973 Craig Smith/ 1992/93 Jeff Robinson Dick Hensleigh 1993/94 Jim O’Neill 1974 Clayton White 1994/95 Hank LaPointe 1975 Jeanne Reisiger 1996 Russell Slocum 1976 Russ Doty 1997 Jerry Gohrick 1977 Roger Salter 1998 Greg Quinones 1978 Ray Galloway 1999 Linda Vines 1979 Dale Worski 2000 Kevin Sovereign 1980/81 Tom O’Neill 2001 Kevin Sovereign 1981/82 Jim Boley 1982/83 Charles Lewis

2002 Ginny Callahan 2003/2004 Mark Goldman 2005 Ginny Callahan

2006 Ginny Callahan 2007 Ron Bjornberg 2008 Ron Bjornberg

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NEW MEXICO PUBLIC REGULATION COMMISION

P.O. Box 1269

Santa Fe NM 87504-1269 Insurance Investigations Bureau Chief: John Gaherty 827-4439

Gregg Gonzales 827-4436 Insurance Division: Main Telephone: 827-4601 Superintendent Insurance Morris J. Chavez 827-4299 Chief Counsel Brent Moore 827-1209 Chief Staff Counsel Vacant Deputy Superintendent Tom Rushton 827-4309 Deputy Superintendent Vacant 827-4645 Deputy Superintendent Ronny Lujan 827-4596 Chief Examiner Aaron Feliciano 827-4655 Chief Life & Health Actu Chief Prop & Cas Actuary Alan Seeley 827-4307 Life/Health Form & Rates Diana Bonal 827-4561 Prop & Casualty Rates Brad Gardner 827-4391 Prop & Casualty Forms Isidro (Sider) Esquibel 476-0340 Company Licensing Concha Trujillo 827-4647 Producer Licensing Vacant Premium Tax & Fin Audit Raymond Valdez 827-4506 Insurance Fraud Bureau Ben Montoya 476-0566 Managed Health Care Bu Kimberly Scott 827-4468 Title Insurance Charles Denton 827-4528 Workers Comp Insurance Charlie Winters 827-4652 FAX: 827-4734 Insurance Fraud Bureau: Main Phone: 476-0560 Toll Free 877-807-4010 Fax: 476-0479 Director Ben Montoya 476-0569 Chief Special Agent Vacant Prosecutor Alan Rackstraw 476-0566 Asst Prosecutor Dave Baca 476-0564 Special Agents Frank Lawrence 476-0567 Andrew Herrera 476-0563 Leroy Garcia 476-0561 Frederick Jasler 476-0568 Carlos Preciado 476-0562 Richard Farrely 827-4437 Paralegal Kathleen Catanach 827-4570 Secretary Vacant 476-0560 Insurance Complaint Unit Patricia Torres 827-4543 Juan Rios 827-4461

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WORKERS’ COMPENSATION ADMINISTRATION

2410 Centre Avenue, SE, P O Box 27198 Albuquerque, NM 87125-7198

Glenn R. Smith, Director Alex W. Maestas Chief Clerk of the Court FAX Fedelina Lopez, Clerk Trudy Sisneros, Clerk Rosemarie Graves, Clerk Dean McEntyre, Clerk Cecilia Spinks, Clerk Mary Salazar, Records Kyley Hernandez, Records Annette Griego, Records Dispute Resolution Chief Judge Gregory Griego Tari Tiano-Brown, Secy Judge Terry Kramer Margaret Padilla, Secy Judge Helen Stirling Patricia Smith, Secy Judge Victor Lopez Cyrette Edmonds, Secy Ombudsman – Field Offices Las Cruces Field Office Gina Torres, Ombudsman FAX Farmington Field Office Wayne Farmer, Ombudsman FAX Las Vegas Field Office Shannon Aragon Fax Lovington Field Office Sharron Johncox, Mgr Fax Roswell Field Office Sherri Dale, Ombudsman Fax Santa Fe Field Office Vacant FAX

841-6006 841-6843 841-6060 841-6061 841-6058 841-6066 841-6095 841-6065 841-6826 841-6077 841-6087 841-6022 841-6023 841-6035 841-6029 841-6031 841-6841 841-6020 841-6014 800-870-6826 575-524-6248 575-524-6249 800-568-7310 505-599-9750 505-599-9753 800-476-7381 505-454-9273 505-476-7390 800-934-2450 575-396-6014 575-396-6044 866-311-8587 575-623-3908 575-623-0078 800-281-7889 505-476-7384 505-454-9248

Sharon Gentry General Counsel Robert Baca Assistant General Counsel Renee Blechner Legal Assistant Linda Garza Legal Assistant Yvette Aguirre Legal Secretary Dispute Resolution Spvr Thomas White, Mediator Richard McClarkin, Med Sarah Karni, Mediator Juanita Roibal-Bradley, Me Lori Martinez, Mediator Kenneth Herrera, Med Brenda Zamora, Secy Glenda Grossette, Secy Ombudsman- Albuquerqu Richard Villafuerte Sarada Gutierrez Lucy Fresquez Carmen Sanchez Ombudsman Helpline

841-6030 841-6071 841-6083 841-6869 841-6085 841-6845 841-6068 841-6026 841-6028 841-6017 841-6042 841-6027 841-6882 841-6808 841-6852 841-6825 841-6822 866-311-8587

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NEW MEXICO CLAIMS OFFICES

AAA NEW MEXICO 888-800-6536 FAX 505-291-6698 Interinsurance Exchange of the Automobile Club 10501 Montgomery Blvd., NE Albuquerque NM 87111 Claim Manager: Randy Bjork Claim Coordinator: Yvonne Salazar Claim Representatives: Caesar Duran Robert Schwenig Jim White ALLIED INSURANCE/NATIONWIDE 800-228-4011 3820 109th Street, Dept 55575 Lincoln NE 68501 Manager: Chad Zierke ALLSTATE INSURANCE COMPANY 880-5600 P O Box 1142 FAX 880-5707 Albuquerque, NM 87103 Las Cruces Office 523-0847 1680 Hickory Loop, Ste. A 88005 FAX 527-0194 Auto Olivia Hernandez Property Richard Bridges 644-6979 Roswell Office 317-2549 P O Box 2281 88202 Anna Edwards

Santa Fe Office 471-8164 1372 Vegas Verdes Dr. 87507 FAX 473-5281 Ed Beyer AFFIRMATIVE INSURANCE SERVICES, INC.

4450 Sojourn Drive, Suite 500 800-222-3033 Addison, TX 75001 FAX 972-991-0882 P.O. Box 9030 FAX 888-329-6532 Addison, TX 75001

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NEW MEXICO CLAIMS OFFICES BITUMINOUS INSURANCE COMPANY 800-821-5354 4330 Shawnee Mission Parkway FAX 913-262-0997 Suite 100 Shawnee Mission, KS 66201 Claims Manager: Richard Weekly Adjusters: Linda Bishop

Chelly Storey CATHOLIC MUTUAL 831-8122 The Catholic Center 4000 St Joseph’s Pl NW Albuquerque, NM 87120 Claims Manager: Tom Masserini CINCINNATI INSURANCE COMPANIES 792-6228 P O Box 15695 FAX 888-216-7805 Rio Rancho NM 87174 Senior Claims Representative Andrew Eminger, AIC CNA

8500 Menaul NE Suite B560 271-6500 P O Box 26448 FAX 800-726-7462 Albuquerque, NM 87125 Claims Manager: Julie Hotz 271-6507 Claims Representative: Anita Candelaria 271-6529 Claims Technician: Beth Rodriguez 271-7013 Rehabilitation Nurses: Liz Lang 271-6537 FARM BUREAU MUTUAL INSURANCE CO. Las Cruces Office 575-532-4700 P O Box 20004 FAX 532-4777 Las Cruces NM 88004 Subro FAX 515-226-6311 South Business Center Director Regina Wasson 532-4803 South BC Claim Consultant: Jason New 532-4780

North Business Center Director David Sell 532-4806 North BC Claim Consultant: Cecil Ann Luchau 532-4760 Casualty Consultant: Greg Johnson 801-233-3101 South Claims Administrative Asst: Carolyn Sanchez 532-4761 North Claims Administrative Asst: Tatiana Marckstadt 532-4766 Subrogation Supervisor: Kevin Seward 515-225-5699 Subrogation Specialist II Sandy Lane 515-225-5969 Albuquerque Office

3109 Carlisle Blvd NE 889-2617 889-9493 Albuquerque, NM 87110 FAX 889-9579

Adjusters: Mike Spealman 238-9419 Sandy Williams 270-7128

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FARM BUREAU MUTUAL INSURANCE CO. (Cont) Clovis Office 762-4691 762-7656 1516 Thorton FAX 763-9118 Clovis, NM 88101 Adjusters: Phil E. Jackson 760-6477 Phillip R. Jackson 799-0583 Farmington Office 327-4057 2910 Bloomfield Highway FAX 325-3577 Farmington NM 87401 Adjuster: Cary E. Coulson Hobbs Office 392-5236 2508 N Dal Paso FAX 392-5237 Hobbs NM 88240 Adjuster: Larry Chapman 390-2237 Las Cruces Office 524-0160 600 S Valley Drive FAX 524-0175 Las Cruces NM 88005 P O Box 2246 Las Cruces NM 88004 Adjusters: Travis Rhoads, AIC, AIS 202-1483 Greg Wallace 910-5346 CSR-Medical Payments Sandi Parrill 532-4761 CSR: Tracy Venegas 532-4782

CSR: Sylvia Balderrama 532-4781 FAX 532-4777 Roswell Office 622-6468 627-7391

701 S. Atkinson FAX 623-2681 Roswell NM 88201 Claims Adjusters: Ray Getman 420-7593

Carey Smith 706-0851 FARMERS INSURANCE COMPANIES

Farmers Insurance Company of Arizona Truck Insurance Exchange Farmers New World Life Insurance Company Mid-Century Insurance Company Fire Insurance Exchange

Albuquerque Office 298-0093 8440 Wyoming NE FAX 298-4161 Albuquerque, NM 87113

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FIREMAN’S FUND 800-621-3899 Denver Service Office FAX 303-222-7759 4601 DTC Blvd Ste 900 Denver, Co 80237

HARTFORD SWWCC 877-889-9220

P. O. Box 91357 Albuquerque, NM 87113 All Other Claims 800-243-5860

Claims Professional: Eva Ballesteros 877-889-9222 Ex 78527 FAX 860-947-3624 Claims Professional: Lisa Cusimano 877-889-9222 Ex 78467 FAX 860-947-3606 LIBERTY MUTUAL INSURANCE CO 881-2007 P O Box 3106 FAX 883-7145 Albuquerque, NM 87190 Sr. Case Consultant: Ginger Larkin Case Manager: Becky Madine Sr. Case Manager: Stephanie Griener LIBERTY MUTUAL DENVER CLAIMS 800-326-6446 FAX 800-355-9356 Manager: Steve Donnelly MOUNTAIN STATES INSURANCE GROUP 5051 Journal Center Blvd NE 764-1400 Albuquerque, NM 87109 FAX 247-8540 Management:. President and CEO: Jerry With Claims Manager: Tom Fanning Adjusters: Vicki Aragon Ronny Baker Linda Beall Santiago Benavidez Floyd Bruntz Bruce Coleman

Sam Dominguez Grant Doxtator Paula Lyle Gloria Montoya Kristi Roberts

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NEW MEXICO CLAIMS OFFICES NEVADA GENERAL INSURANCE COMPANY 5685 West Spring Mountain Road 800-840-4400 Las Vegas NV 89146 FAX 702-222-2050 Albuquerque Claims Office 505-352-6157 Claims Manager: Paul E. Paquette Adjusters: Rick Schmidt Charles Turek Roger Sisneros Larry Vigil

NEW MEXICO MUTUAL GROUP 345-7260 3900 Singer, NE FAX 345-0656 Albuquerque, NM 87109 President & CEO Chris Krahling Director of Claims: Cecil Rudd Claims Managers: Dan Girlamo Dawn Madden Tony Gutierrez Dave Onuska Adjusters: Gail Brooks Kammie Joe Denton Christina Echeverria Sylvia Florez-Arnn Jennifer Gauthier Michael Hamsing Wendy Lorenz

Celina Martinez Iesha Martinez Una Morgan Kelly Price Andrea Roberts Christine Romero Stacy Sanchez

THE OHIO CASUALTY INSURANCE GROUP 800-326-6446 (See Liberty Mutual) PHOENIX INDEMNITY INSURANCE CO. AMERICAN HALLMARK INS. GROUP 972-960-2277 14651 Dallas Parkway Suite 400 FAX 972-960-1546 Dallas, TX 75254 Vice President Claims Services: Larry Bishop Litigation Manager: Vacant Claims Supervisor: Tabatha Whitely Claims Supervisor: Theresa Mazur Physical Damage Coordinator: Bob Fredericks Litigation Coordinators: Geronimo Santos, David Malaby Adjusters: Jon Alexander Odessa Allen Marti Atkerson Kristin Ausmus

Andrea Collie Julie Coker Kathryn Hubbard Kevin Mosley

Lee Parker Deb Richter Eileen Soo Joy Vann John Webb

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NEW MEXICO CLAIMS OFFICES PROGRESSIVE INSURANCE COMPANY 800-274-4499 1551 Merchantile Rd NE Suite D FAX 343-0640 Albuquerque, NM 87107 www.progressive.com State Manager: Tom Laslie

Carlsbad Office 887-8150 306 N Canyon FAX 887-7542 Carlsbad NM 88220 Clovis Office 763-4230 819 Parkland, Ste A FAX 763-4338 Clovis NM 88101 Farmington Office 428-3740 2713 E 20th Street Farmington NM 87403 Gallup Office 722-0383 300 W Hill Ave FAX 722-0380 Gallup M< 87301 Las Cruces Office 556-1700 2540 N Telshor Blvd Suite A FAX 521-9228 Las Cruces NM 88011 Roswell Office 624-0014 204 W Second St Suite 4 Roswell NM 88201

Santa Fe Office 428-3740

2538 Camino Estrada Suite 100 FAX 424-9634 Santa Fe NM 87505 Taos Office 428-3740 1027 Salazar Suite G Taos NM 87571 REPUBLIC GROUP 800-451-0286

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NEW MEXICO CLAIMS OFFICES SAFECO INSURANCE COMPANIES 800-332-3226 P.O. Box 515097 FAX 888-268-8840 Los Angeles CA 90051-5097 Safeco Insurance Company of America First National Insurance Company of America General Insurance Company of America

Adjusters: Ruben Archuleta 847-0047 Ash Kidman 323-0395

Workers’ Compensation: Kathleen Crawford 792-1600 PIP/Medical Adjuster: Ginny Louthan 275-1064

SPECIALTY RISK SERVICES P.O. Box 91357 FAX 797-2843 Albuquerque NM 87199 Team Leader Kathy McLeod 602-674-2740 Ext 42748 Rita Kelly 866-541-3818 Ext 69561

Jennifer Akin 866-541-3818 Ext 69565 Flo Mack-Weir 866-541-3818 Ext 69563

STATE FARM MUTUAL AUTO INSURANCE CO. STATE FARM FIRE & CASUALTY COMPANY ALBUQUERQUE OFFICE 452-5600 5411 Jefferson NE FAX 452-5654 Albuquerque NM 87109 All Mail: PO BOX 22105 Tucson AZ 85258 RURAL OFFICES Clovis Office 762-4521 2421 East 21st St. 88101 FAX 762-3090 P. O. Box 1329 (88102) Steve Matthews Hobbs Office 393-1672 520 E. Broadway 88240 FAX 393-5831 Fire Division: Marshal Newman Farmington Office 1515 E. 20th # G 87401 FAX 325-3146 Lance Bond 325-4824 Rose Costa 325-2957 Suzanne Fourr 325-4448 Las Cruces Office 521-6225 2840 N. Telshor 88011 FAX 521-6260 Linda Armijo 521-6229

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NEW MEXICO CLAIMS OFFICES STATE FARM (Cont.)

Roswell Office #1 Sunset Plaza Ct 88203 FAX 624-8808 Bob Edwards 624-8830 Jolene Smith 624-8824 Kaye Thompson 624-8822

Santa Fe Office 4001 Office Court, Ste 706 87507 FAX Wayne Archuleta 986-8064 Mike Martinez Ron Trujillo TRAVELERS INSURANCE COMPANIES 6001 Indian School Rd NE Suite 300 889-5200 Albuquerque NM 87110 889-5209

John Buress Judanne Calvelli Jennifer Dickerson Marian Dreger Davey Ferdanandez Brian Hammond Marie Klein

Robert Stanley John Volock

Farmington Office 325-2522

P. O. Box 6392 FAX 866-594-7388 Farmington NM 87499-6392 Terry Darby Las Cruces Roseann Hernandez 527-6478 WAUSAU INSURANCE COMPANIES 889-3763

6100 Uptown Blvd Suite 640 FAX 889-3762 Albuquerque, NM 87110

Technical Claims Specialist: Patti Bell

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SELF INSUREDS ALBUQUERQUE PUBLIC SCHOOLS

725 University Boulevard, SE-87106 342-7214 P.O. Box 25704 FAX 342-7209 Albuquerque NM 87125-0704 Claims & Insurance Manager Albuquerque Public Schools Transportation Division 880-3989 912 Oak Street SE ext 67108 Albuquerque, NM 87106 Virginia Callahan cell 975-7853 BUILDERS TRUST OF NEW MEXICO 877-77-7966 5931 Office Blvd NE PO Box 16570 87191-6570 332-9867 Albuquerque NM 87109 FAX 332-9870 Claims Manager: Dan Stock Claims Supervisor: Syl Rose-Williams Benefits Specialists: Lisa Doster, Maria Delgado Patricia Martinez Claims Representative: Mandy Perales CITY OF ALBUQUERQUE 768-3080 1 Civic Plaza NW, 87102

P. O. Box 470 FAX 768-3982 Albuquerque, NM 87103 Director, Finance & Admin: Tanda Meadors Acting Division/Risk Manager: Anne Moureau

Tort Claims Supervisor: Anne Moureau Workers’ Compensation Supervisor: Vernon Coil Adjusters: Pat Baca Bernadette Lithgow Ramon DeLao Anita Tapia

Robert Galindo Bob Trautman Cathy Garcia Thomas Valdez Myra Gutierrez

KIRTLAND AIR FORCE BASE 846-7738 377 ABW-JAD 2000 Wyoming Blvd. SE Kirtland AFB, NM 87117 Assistant Claims Officer: Rose Ann Flores

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SELF INSUREDS PUBLIC SERVICE CO. OF NM 241-2916 Alvarado Square/MS 0806 FAX 241-4318 Albuquerque, NM 87158 PAGER 790-5109 Claims Manager; Carole Stiebler 241-2916 Sr. Claims Rep: Jeff Robinson 241-2982 Claims Rep II: George Burton 241-2987 Claims Rep I: Steve Cordova 241-4958 STATE OF NEW MEXICO 827 0232 Risk Management Division FAX 827-2969 P. O. Drawer 26110 (87502-0110) General Services Department Joseph M. Montoya State Building 1100 St. Francis Drive, Ste 273 Santa Fe, NM 87505

Workers’ Compensation: 800-510-5093

HEALTH CARE PROVIDERS

BLUE CROSS BLUE SHIELD 800-432-0750 Provider Services 888-349-3706 12800 Indian School Rd. NE 87112 FAX 253-5515 P. O. Box 27630 87125-7630 Albuquerque, NM LOVELACE WORKERS COMP COORDINATION OFFICE

1325 Palomas SE 232-1530 Albuquerque, NM 87108 FAX 262-7440 Janet Steen PRESBYTERIAN BUSINESS OFFICE 923-6400 1801 Randolph SE

Albuquerque NM 87106

UNIVERSITY OF NEW MEXICO HEALTH SCIENCES CENTER 2211 Lomas Blvd NE Albuquerque NM 87106 General Information 272-2111 Business Department 272-2521 Patient Information 272-4368 UNIVERSITY PHYSICIAN ASSOCIATES 272-3200 1650 University NE Albuquerque NM 87102

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INDEPENDENT ADJUSTERS BY CITY

ALAMOGORDO

BETTS CLAIMS SERVICE, INC. 575-437-1640 PO Box 412 FAX 575-437-1641

Alamogordo, NM 88311-412 President: Robert Betts FRONTIER ADJUSTERS 575-526-5371 P. O. BOX 4297 FAX 575-526-5383 Alamogordo, NM 88311 email: [email protected] Owner/Manager: Steve Trawick

ALBUQUERQUE ADA of New Mexico 254-9999

2007 Ridgecrest Drive SE FAX 255-1199 Albuquerque NM 87108 Email: [email protected] Owner: Barry Porter General Manager: Mark Palmer Office Manager: Charlotte Hopper

AMERICAN WEST 286-9009 P.O. Box 398 FAX 286-9008 Cedar Crest, NM 87008-0398 Email: [email protected] Ted Koeberle AON RISK SERVICES OF NM, INC. 889-6700 6000 Uptown Blvd NE Ste 400 FAX 884-7831 Albuquerque, NM 87110 Email: [email protected] Claims Specialist: Gary Lueck AVIATION, HEAVY EQUIPMENT & MARINE CLAIMS 299-3090 P.O. Box 9364 FAX 299-3090 Albuquerque, NM 87119-9364 Email: [email protected] Independent Adjuster: Frank Bristol

CARL WARREN & CO. 828-3066

9016-A Washington Street NE FAX 828-9286 Albuquerque NM 87113 800-646-7097 Email: www.carlwarren.com

Executive Vice-President: Larry G. Hunt Adjuster: Monte Avery

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ALBUQUERQUE

CARP’S CLAIMS INC. 554-1871 P O Box 66058 FAX 503-1085 Albuquerque NM 87193-6058 Email: [email protected] Owner: Gerald Carpenter CCMSI 837-8700 P O Box 30870 800-635-0679 4300 San Mateo NE Suite 300A FAX 888-6794 Albuquerque NM 87190 Email: www.ccmsi.com Regional Director: Richard Cangiolosi Work Comp Claims Manager: Louise Carpenter Kevin Sovereign NMPSIA Claim Supervisor: Jerry Mayo Adjusters: Melissa Alires Arlene Baca Mary Ann Campbell Richard Collier Elaine Elizondo Becky Gatewood Donna Gallegos Justin Harrison Kerry Kent

Ann Kirby Joe Klaus Cathy Lundy Tina Martin James Ortega Regina Ortega Greg Ramirez Joshua Spencer Vanessa Vallejos

CRAWFORD & COMPANY 938-3207 INSURANCE ADJUSTERS, INC. FAX 770-777-6284 6001 Indian School Rd Ne Suite 410 Albuquerque, NM 87110 Email: [email protected] Manager: Griffin Rogers Branch Supervisor: Jane Harrell Jim Allen, Property GA

Jack McCutcheon, Casualty GA Karen Mann

Josie Nicholson Noelle Nori Teresa O’Callahan Bill Sobien

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ALBUQUERQUE

CROCKER CLAIMS SERVICE 293-5251 P O Box 13177 FAX 293-0538 Albuquerque, NM 87192-3177 Joseph W. Herman, Jr. CUNNINGHAM LINDSEY CLAIM SERVICES 884-2850 FAX 884-2751 National After hours Claims Center 800-235-8784 P O Box 65915 Albuquerque, NM 87193-5915 Email: [email protected] Manager: Marc Bitner Adjuster: Ryan Sallee CUSTARD INSURANCE ADJUSTERS 323-2355 10701 Lomas, NE Ste 205 323-2455 Albuquerque NM 87112 24 Hr Hotline 800-457-3390 Email: [email protected] Ajuster: Carol Harvey DESERT SPECIALTY ADJUSTERS, INC 332-4603 9609 Comanche NE, Suite A FAX 332-0402 Albuquerque NM 87111 Ben Hopkins Sarah Rhoades FRONTIER ADJUSTERS OF ALBUQUERQUE 298-8660 P O Box 93654 FAX 275-3111 Albuquerque, NM 87199 Email: [email protected] Manager: Jackie Valencia FRONTIER ADJUSTERS OF RIO RANCHO 899-8423 P O Box 44507 FAX 890-7383 Rio Rancho, NM 87174 Email: [email protected] Owner: Robert Engstrom Adjuster/Ofc. Manager: Dolores Engstrom

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ALBUQUERQUE GAB-ROBINS NORTH AMERICA 797-4370 4848 Tramway NE, Ste 230 FAX 797-4375 Albuquerque, NM 87113 Email: [email protected] Property Claims: Dennis Woods Adjusters: Halle Warren

RMS Branch Office: 797-4365 Workers’ Compensation FAX 797-4369 Supervisor: Irv Wylie Senior WC Claims Specialist: Linda Lutge WC Examiner: Gloria Dupries

GALLAGHER-BASSETT INSURANCE SERVICES 6301 Uptown Blvd Ste 120 837-2180 Albuquerque, NM 87110 FAX 837-2187 Email: [email protected] Branch Manager: Regina Pearson Adjusters:

Grace Baca Shenese Carrillo Stephanie Gabaldon

Robert Hartman Julie Lyons

: NEW MEXICO HOSPITAL SERVICES CORP. 343-0070 7471 Pan American Freeway 87109 FAX 343-0075 P. O. Box 92200 Albuquerque, NM 87199-2200 Manager: Gloria Alfero 346-0255

Property & Casualty Supervisor:

Daniel J. Lichok, Jr. 346-0260 Cell: 205-5765 Adjusters:

Joey O’Brien 346-0281 Irene Fleming 346-0280 Sharon McGrory 346-0256 Worker’s Compensation Supervisor:Roxanne R. Smith 346-0277 Adjusters: Cindy Clark 346-0263 John Grant 346-0265 Coralee Feit 346-0275 Charla Cuellar 346-0272

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ALBUQUERQUE HQH CLAIM SERVICE 877-8387 6655 Coors Blvd SW FAX 877-0575 Albuquerque NM 87121 Email: [email protected] Dick & Suellen Hensleigh KEENAN & ASSOCIATES, INC. 293-6600 P O Box 14590 FAX 293-6400

Albuquerque NM 87191-4590 Email: [email protected]

Gary M. Keenan

Julie Antonelli Melissa Casados Kevin Burch John Gunlogson Josh Keenan P. Kelly Keenan Andrea Kubler Ernie Lindig Wendy Lorenz-Juliano Dan Martin

Sean Mcinturff Bill Muller Carolyn Niski Tom O’Neill Sal Ongaro Linna Peterson Virginia Weatherill Cara Webb Heather White Jeanette Zufelt

PROPERTY DAMAGE APPRAISERS 242-1531 P. O. Box 37348 FAX 242-2960 Albuquerque, NM 87176-7348 Owner: Marlin Austin

SALTERSERVICES 235-4128 P O Box 20454 FAX 237-2346 Albuquerque NM 87154-0454 Email: [email protected] Owner: Roger J. Salter, AIC STEVENSON & ASSOCIATES, INC. 822-8510 5801 Osuna NE Suite A108 FAX 822-8385 Cell: 362-9060

Albuquerque NM 87109 Email: [email protected]

Branch Manager: Paulette Stevenson Adjusters: Gwen Meyers Shannon Sanderson Kay Taylor

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ALBUQUERQUE VERICLAIM, INC. 697-1326 8201 Golf Course Rd., NW D-3 #286 FAX 212-0462 Albuquerque, NM 87124 General Adjuster Mike Lewis

CARLSBAD SOUTHWESTERN CLAIM SERVICE OF CARLSBAD 310 N. Canal, Suite B,

P. O. Box 1896 88221 887-3889 Carlsbad, NM 88220 FAX: 885-1767 Email: [email protected]

President: Ray Galloway Night: 885-2488 Vice President: Jerry Brown Night: 887-7333 Secretary-Treasurer: Cindy Brown


CLOVIS

ADA OF NEW MEXICO 254-9999 2007 Ridgecrest Drive SE FAX 255-1199 Albuquerque NM 87108

Appraiser: Lynn Newberry CRAWFORD & COMPANY 575-762-3724 225 Innsdale Terrace FAX 575-762-1969 Clovis, NM 88101-3061

Adjuster in Charge: Thomas Speshock

FRONTIER ADJUSTERS OF CLOVIS/HOBBS 575-742-2162 P.O. Box 1234 FAX 575-742-2169 Clovis, NM 88101 Email: [email protected] Duane Bender O’NEILL & ASSOCIATES 575-763-4177 1021 Pile FAX 575-763-7122

P.O. Box 1209 Clovis, NM 88102-1209 Email: [email protected]

Owner-Adjuster: Jim O’Neill Adjusters: Chet Spear Greg Zurzolo Mark Dayhoff

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CLOVIS PRATT APPRAISAL & CLAIMS SERVICE 575-763-3740 P.O. Box 1566 FAX 575-763-1635 Clovis, NM 88102 Mobile 575-799-4346 J. Carl Pratt PROCLAIM ADJUSTMENT SERICES 575-769-1901 P.O. Box 1990 FAX 575-769-1879 Clovis, NM 88102 CELL 575-760-7380 Email: [email protected] Bob Farkas


DURANGO, COLORADO FRONTIER ADJUSTING, INC. 970-247-5858 P. O. Box 407 FAX 970-247-5859 Durango, CO 81302 Email: [email protected] Branch Manager: Gary Wimsatt Adjuster: Chris Polzin

MCMILLAN CLAIM SERVICE 970-259-1191 P. O. Box 2029 FAX 970-259-1503 Durango, CO 81302 Email: [email protected] Glenn Dorrell Dirk Strassburg

Jeff Duhs

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EL PASO, TEXAS

BETTS CLAIMS SERVICE, INC. 915-544-8285 4150 Rio Bravo, Suite 103 El Paso, TX 79901 FAX 915-544-3005 Alamogordo/Las Cruces/Southern NM 800-238-3221 Email: [email protected] Robert L. Betts CUNNINGHAM LINDSEY CLAIMS SERVICES, INC. 4120 Rio Bravo, Suite E114 915-542-3112 El Paso, TX 79902 FAX 915-542-0541 Email: [email protected]

Branch Manager: Oscar Aguilar CRAWFORD & COMPANY 915-771-6080 6044 Gateway East #600 FAX 915-771-6364 El Paso, TX 79905 Manager: Brad Thomas Adjuster in Charge: Steve Arriaga Auto Appraisals: Albert Vasquez

Claims Adjuster: Luis Rodriguez FRONTIER ADJUSTERS 915-544-1126 P. O. Box 12054 FAX 915-544-1083 El Paso, TX 79913 Owner/Operator: Steve Trawick SOUTHWEST ADJUSTING SERVICES, INC.

1326 E. Yandell Drive 915-533-2616 El Paso, TX 79902 FAX 915-533-8400

Email: [email protected] Claims Rep: Raymond F. Marian

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FARMINGTON


Appraiser: Warren Rogers

FRONTIER ADJUSTERS, INC. 325-3404 P. O. Box 3038 FAX 326-0259 Farmington, NM 87499 email: [email protected] Tom Tentler KEENAN & ASSOCIATES, INC. 325-3557 414 N. Schwartz Ave FAX 327-0844 P. O. Box 154 Farmington, NM 87499 Email: [email protected] Brian Murray

GALLUP FRONTIER ADJUSTERS 722-0700 P O Box 5378 FAX 722-0745 Gallup, NM 87305 Pager 529-0386 Email: [email protected] Robert Engstrom KEENAN & ASSOCIATES 863-8977 P O Box 1056 FAX 863-8985 Gallup, NM 87305 Email: [email protected] Adjuster: Jim Horrocks PUERCO VALLEY ADJUSTMENT CO. 208 Canyon de Chelly 863-5523 Gallup, NM 87301-4613 FAX 863-5523 Email: [email protected] Adjuster: John Blackburn

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LAS CRUCES


Appraiser: Doug Gladstone CUNNINGHAM LINDSEY CLAIM SERVICES, INC. 915-542-3112

(Contact El Paso Office) FRONTIER ADJUSTERS, INC. 526-5371

P.O. Box 1048 FAX 526-5383 Las Cruces, NM 88004 email: [email protected] Owner/Adjuster: Steve Trawick

GAB-ROBINS OF NORTH AMERICA 915-881-9600

LYLE ADJUSTMENT COMPANY 524-8001 1100 S. Main Pueblo Plaza FAX 524-0177 Suites 11 & 14

P. O. Box 5 Las Cruces, NM 88004

Email: [email protected] Owner/Manager: John Gohrick Carol Gohrick

Terik Gohrick ROADRUNNER CLAIMS SERVICE, INC. 526-5478 1990 East Lohman Suite 223 FAX 526-1229 P. O. Box 15006 Las Cruces, NM 88004-5006 Email: [email protected] Owner/Manager: Marianne Lappin SOUTHWEST APPRAISAL & ADJUSTING CO., INC. 121 Wyatt Drive Ste. 18 523-2327 Las Cruces, NM 88005 FAX 524-1095 Email: [email protected] Owner/Manager: Don Clifton

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RIO RANCHO

FRONTIER ADJUSTERS OF RIO RANCHO 899-8423 P. O. Box 44507 FAX 890-7383 Rio Rancho, NM 87174 Email: [email protected]

Owner: Robert Engstrom Adjuster: Dolores Engstrom

ROSWELL


Appraiser: Doug Padilla CHAPARRAL CLAIMS SERVICE 575-622-4513 P O Box 3063 FAX 575-622-4341 Roswell, NM 88202-3063 Wayne Bevers COLLINS COMPANY 575-623-0340 816 Trailing Heart FAX 575-623-0340 Roswell, NM 88202 Richard Collins Donna Collins Email: [email protected] CUNNINGHAM LINDSEY CLAIM SERVICE 575-625-1344 P.O. Box 3631 FAX 575-625-9548 Roswell, NM 88202 Email: [email protected] Jim Schanck CRAWFORD & COMPANY 575-622-8924 104A East Linda Vista Lane Roswell, NM 88202 FAX 575-622-8926 Bob Smith FRONTIER ADJUSTERS OF ROSWELL/CARLSBAD 575-622-8301 P O Box 8037 FAX 575-624-0214 Roswell, NM 88202 Email: [email protected] Fran Kelt

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ROSWELL

KEENAN & ASSOCIATES 575-749-2907

P.O. Box 701 FAX 575-356-3533 Portales, NM 88130 Email: [email protected]

Steve Tuttle NEW MEXICO INSURANCE ADJUSTING, INC. P.O. Box 3075 575-623-8901

Roswell, NM 88202 FAX 575-623-8901 Email: [email protected]

Brian C. Koljat Susan K. Robinson

O’NEILL & ASSOCIATES 105 Commerce Lane 575-763-4177 P.O. Box 1209 FAX 575-763-7122 Clovis, NM 88102-1209

Email: [email protected] Owner-Adjuster: Jim O’Neill Adjusters: Chet Spear Greg Zurzolo

SOUTHWESTERN CLAIM SERVICE OF ROSWELL P O Box 2688 575-624-2419 Roswell, NM 88202-2688 FAX 575-623-2048 President: Mike Jackson Vice President: Pam Jackson

SANTA FE ADA OF NEW MEXICO 254-9999

2007 Ridgecrest Drive SE FAX 255-1199 Albuquerque NM 87108

FRONTIER ADJUSTERS 471-2089 P.O. Box 6235 FAX 473-4769 Santa Fe, NM 87505 Email: [email protected] Steve Klene KEENAN & ASSOCIATES, INC. 672-5289

P. O. Box 5308 FAX 471-2384 Santa Fe, NM 87502 Tim Kleinhenz Email: [email protected] Kerry Lueck Email: [email protected]

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SILVER CITY

BOWMAN ADJUSTING COMPANY 575-538-2957 4567 Timmerway West FAX 575-388-9151

P.O. Box 620 Night 575-388-9151 Silver City, NM 88062 Email: [email protected]

Dan Bowman Marsha Bowman

TAOS/RATON FRONTIER ADJUSTERS 575-758-3260 575-758-9163 Owner: Darrell L. Shelton, RPA email: [email protected]

TRINIDAD, COLORADO M&M ADJUSTING COMPANY 719-846-3591

1422 Hayes Street FAX 800-640-9752 P.O. Box 489 Email: [email protected] Trinidad, CO 81082 Mike Medina

WINDOW ROCK, ARIZONA

FRONTIER ADJUSTERS, INC. 722-0700 P O Box 4018 FAX 722-0745 Window Rock, AZ 86515 Pager 529-0386

Email: [email protected] Bob Engstrom

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ASSOCIATE MEMBERS

Thomas Grace, MD Albuquerque Independent Medical Examiners Klaus Herring Alpha Restoration Sergio Nunez Alpha Restoration Tim Lawson Amcat Global Kim Stuart Bear Restoration Dave Shiflett Belfor Dylan Shaw Corvel Lynn Shaw Corvel Jon Stoltzfus Crenshaw Consulting Anita Kaufman CRDN Kim Briggs Paul Davis Restoration Kristi Greiner Paul Davis Restoration Sam Garcia Paul Davis Restoration Santa Fe Mike Stephenson Paul Davis Restoration Santa Fe Jim Massengill Engineers Incorporated Leon Litz Enterprise Rent A Car Carl Atencio Fibertech Jim Morris Hilltop Consulting Adam Donato Kolb, Stewart & Associates, Inc. Ken Kolb Kolb, Stewart & Associates, Inc. Dean Ruiz NovaClean Dawn Pacheco Rimkus Tiffany Alberti Servpro Karen Wine Servpro Linda Cecil Servpro Rio Rancho Greg Beethe Steamatic

Documents

CANON OF ETHICS - New Mexico Claims · PDF filethe science of psychology is involved not only as ... does not require departure from the principles of truth and ... Kyley Hernandez,