Canon MP-C545 User Manual

7/30/2019 Canon MP-C545 User Manual

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MP-C545

USER

MANUAL

Canon


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User's M anual

MULTIPASS

C545COLOR BUBBLE JET PRINTERFAX SCANNER COPIER


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ii Preface

CopyrightThis man ual is copyrighted by Canon Com pu ter Systems, Inc. (CCSI) with all

rights reserved. Und er the copyright laws, this m anu al may not be repro du ced in

any form , in whole or part, without prior written consent of CCSI.

Portions copyrighted by Infowave Software Inc. and Second Glance Software.

1999 Canon Com pu ter Systems, Inc.

DisclaimerCano n Com pu ter Systems, Inc. has reviewed this manual thor oughly in ord er to

m ake it an easy to u se guid e for you r Can on MultiPASS system . All statem ent s,

techn ical inform ation, and recomm endations in th is guide and in any guides or

related docum ents are believed reliable, but the accuracy and comp leteness

thereof are not guaran teed or warranted, and they are not intended to be, nor

should th ey be und erstood to b e, representations or warranties concernin g the

products described.You r MultiPASS and the software m edia includ ed with you r system have been sold

to you subject to the lim ited warrant ies set forth in the warran ty and license

agreemen t enclosed with th e respective prod ucts. All software is licensed AS IS, as

described in th e license agreem ent en closed with the software media. Fur ther,

CCSI reserves the right to m ake chan ges in the specifications of the pr odu cts

described in this guide at any tim e without not ice and without obligation to n otify

any person o f such changes.

Trademarks

Can on , BCI, BJ, Bubble Jet, MultiPASS, ScanGear, and U H Q ar e trad emarks an dSelectExchange is a service m ark of Canon Inc.

PowerPrin t, Spoo lMaster, and the Infowave logo are trad emar ks of Infowave

Software Inc.

App le, Find er, ColorSync an d Macintosh are registered t radem arks of Apple

Computer, Inc. ScanTastic is a trademark of Second Glance Software.

Portions copyrighted by Infowave Software, Inc. and Second Glance Software.

All other p rodu ct and brand nam es are trademarks or service marks of their

respective owners.

ENERGY STARCOM PLIANT

As an ENERGY STAR Partner, Canon U.S.A., Inc. has determ ined th at this

product m eets the ENERGY STAR guidelines for en ergy efficiency.


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Preface ii i

Users in the U.S.A.

PRE- IN STALLATION REQUIREM ENTS FOR CANON FACSIM ILEEQUIPM EN T

A. Lo catio nSup ply a suitable table, cabinet, or desk. See App end ix A for th e un its

dimensions and weight.

B. Order Inform ation

1. On ly a single line, touch-tone or rotary telephone set is to be used.

2. Order an RJ11-C modular jack (USOC code), which should be

installed by th e phon e comp any. If the RJ11-C jack is not p resent ,

installation cannot occur.

3. Order a normal business line from your telephon e comp anys business

represent ative. The line shou ld be a regular voice grade line or theequivalent. Use on e line per u nit.

DD D (DIRECT DISTANCE DIAL) LINE

-or-

IDD D ( INT ERNATIO NAL DIRECT DISTANCE DIAL) LINE IF YOU

COMMUNICATE OVERSEAS

C. Power Requ irem en ts

This equipm ent should be conn ected to a stand ard 120 volt AC, three-wire

ground ed out let on ly. Do no t conn ect this un it to an o utlet or power line

shared with other appliances that cause electrical noise. Air conditioners,

electric typewriters, copiers, and m achines of th is sort generate electricalnoise which often interferes with comm un ications equipment and the

send ing and receiving of docum ents.

n

Cano n recom m ends an individual line following indu stry standard s, e.g. the

2500 (Touch Ton e) or 500 (Rotary/Pu lse Dial) telephon es. A dedicatedextension off a PBX un it witho ut Call Waiting can b e used with your

MultiPASS. Key telepho ne systems are n ot recomm ended because th ey send

no n- standard signals to individual telephones for r inging and special codes,

which m ay cause a fax error.


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iv Preface

CONN ECTION OF THE EQUIPM ENTThis equipm ent com plies with Part 68 of the FCC rules. On the rear panel of this

equipment is a label that contains, am ong oth er information, the FCC

Registration Num ber and Ringer Equivalence Num ber (REN) for th is equipm ent.

If requested, this inform ation m ust be given to the teleph on e com pany. This

equipm ent m ay no t be used on coin service provided by the telepho ne comp any.Con nection to p arty lines is subject to state tariffs.

An FCC com pliant telepho ne cord an d m odu lar jack is provided with t his

equipmen t. This equipm ent is designed to be connected to the telepho ne n etwork

or p remises wiring using a comp atible m odu lar jack which is Part 68 com pliant.

See Installation instru ctions for details.

The REN is used to determin e the quan tity of devices which m ay be conn ected to

the teleph on e line. Excessive RENs on the teleph on e line m ay result in the devices

no t ringing in respon se to an in comin g call. In m ost, bu t no t all areas, the sum ofthe RENs shou ld not exceed five (5.0). To be certain of the nu m ber of d evices that

m ay be conn ected to the line, as determ ined by the tot al RENs, contact th e

teleph on e com pany to determ ine the maxim um REN for the calling area.

IN CASE OF EQUIPM ENT M ALFUN CTIONShou ld any malfun ction occur which cannot be corrected by the p rocedu res

described in th is Users Manual, disconnect the equipm ent from the telepho ne line

or u np lug the power cord. The telephon e line shou ld no t be reconnected

or the power cord plugged in unt il the prob lem is com pletely resolved. Users

shou ld contact Canon Authorized Service Facilities for servicing of equipm ent.

Inform ation regardin g Auth orized Service Facility locations can be ob tained by

calling the Can on Com pu ter Systems Custom er Care Center. (See page 1-9 for

details.)


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Preface v

RIGHTS OF THE TELEPHON E COM PAN YShou ld the equipm ent cause harm to th e telepho ne network, the telepho ne

comp any may temp orar ily disconn ect service. The telephon e com pany also

retains the right to m ake changes in facilities and services which m ay affect th e

operat ion o f this equipm ent. When such chan ges are necessary, the telephon e

comp any is required to give adequate pr ior notice to the user.

WARNINGDo n ot m ake any changes or mod ifications to the equipm ent u nless otherwise

specified in th is manu al. If such chan ges or m od ification s should be made, you

could be required to stop operation of th e equipm ent.

MultiPASS C545: Facsimile Transceiver, Model H12159

This device comp lies with Part 15 of the FCC Rules. Operat ion is sub ject to the

following two cond itions:

(1) This device may not cause harmful interference, and

(2) th is device must accept an interference received, including interference that

may cause undesired operation.

n This equipm ent has been tested and foun d to com ply with th e limits for a classB digital device, pursuan t to Part 15 of th e FCC Rules. These limits are d esignedto p rovide reason able protection against harm ful int erference in a residential

installation. This equipm ent generates, uses and can rad iate radio frequency

energy and , if not installed and used in accordance with the instru ctions, maycause harm ful interference to rad io comm un ications. However, there is no

guaran tee that in terference will not occur in a part icular installation. If this

equipm ent does cause harm ful interference to rad io or television reception,

which can be determin ed by turn ing the equipment off and on, the user is

encour aged to t ry to correct the interference by on e or m ore of the following

measures:

Reorient or r elocate the receiving anten na.

Increase the separat ion between the equipm ent an d receiver.

Conn ect the equipm ent into an outlet on a circuit different from t hat towhich the r eceiver is con nected.

Con sult the dealer or an experienced radio/ TV techn ician for help.


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vi Preface

Use of shielded cable is required to comp ly with class B lim its in Subpart B of Part

15 of FCC Rules. Do n ot m ake any chan ges or mo difications to the equ ipm ent

un less oth erwise specified in th is manu al. If such chan ges or m od ifications should

be made, you could be required to stop operation of th e equipm ent.

The Telepho ne Con sum er Protection Act of 1991 m akes it un lawful for an y personto u se a comp uter o r other electron ic device to send any message via a teleph on e

fax machin e un less such m essage clearly contains in a m argin at th e top o r bo ttom

of each t ransmitted page or on the first page of the transmission, the date and tim e

it is sent an d an iden tification of the bu siness or other ent ity, or other ind ividu al

send ing the m essage and the telephon e nu mb er of the sending m achine or such

business, oth er entity, or ind ividu al.

To au tom atically enter th is inform ation into you r Mu ltiPASS, follow the

instructions in your Qu ick Start Guide.


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Preface vi i

Users in Canada

PRE- IN STALLATION REQUIREM ENTS FOR CANON FACSIM ILEEQUIPM EN T

A. Lo catio nSup ply a suitab le table, cabinet, or d esk. SeeApp en dix A for the units

dimensions and weight.

B. Order Inform ation

1. On ly a single line, touch-tone or rotary telephon e set terminated with

a stand ard 4-pin m odu lar ph on e plug. (Touch ton e is recomm ended if

available in your area.)

2. Order an RJ11-C modular jack (USOC code), which should be

installed by th e phon e comp any. If the RJ11-C jack is not p resent ,

installation cannot occur.3. Order a normal business line from your telephon e comp anys business

represent ative. The line shou ld be a regular voice grade line or

equivalent. Use on e line per u nit.

DD D (DIRECT DISTANCE DIAL) LINE

-or-

IDD D ( INT ERNATIO NAL DIRECT DISTANCE DIAL) LINE IF YOU

COMMUNICATE OVERSEAS

nCano n recom m ends an individual line following indu stry standard s, e.g. the

2500 (Touch Ton e) or 500 (Rotary/Pu lse Dial) telephon es. A dedicated

extension off a PBX withou t Camp On signals is also perm issable with your

MultiPASS. Key telepho ne systems are n ot recomm ended because th ey send

no n- standard signals to individual telephones for r inging and special codes,

which m ay cause a fax error.


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viii Preface

C. Power Requ irem en ts

The power ou tlet should be a three-pro ng groun ded receptacle (Single or

Du plex). It shou ld be ind epend ent from copiers, heaters, air con dition ers

or any electric equipm ent th at is therm ostatically contr olled. The rated

value is 120 volts and 15 am peres. The RJ11-C m odular jack should be

relatively close to the power outlet to facilitate installation.

NOTICEThe Ind ustr y Canada label identifies certified equipm ent. This certification m eans

that the equ ipment m eets telecom mu nications n etworks protective, operational

and safety requiremen ts as prescribed in the appropriate Term inal Equ ipm ent

Techn ical Requirem ents docum ent(s). The Departm ent d oes not guarantee the

equipm ent will operate to the u sers satisfaction.

Before installing th is equ ipm ent, users should en sure that it is permissible to be

conn ected to the facilities of the local telecom m un ication s com pany. Theequipm ent m ust also be installed using an acceptable metho d of connection. The

custom er should be aware that comp liance with th e above cond itions m ay no t

prevent degradation of service in som e situation s.

Repairs to certified equ ipm ent should be coord inated by a representative

designated by the supp lier. Any repairs or alterations m ade by the user to this

equipmen t, or equipm ent m alfunctions, m ay give the telecomm un ications

company cause to request the user to d isconnect the equipm ent.

Users should ensu re for th eir own pro tection that the electrical groun d

conn ection s of the power utility, telephon e lines and intern al metallic water p ipesystem, if present , are con nected together. This precaution m ay be particularly

impo rtant in ru ral areas.

c Users shou ld not attempt to m ake such conn ections themselves, but sho uldcontact the appropriate electric insp ection autho rity, or electrician, asappropriate.

nThis Class B digital apparatu s meets all requirem ents of the Can adianInterference-Causing Equipm ent Regulations.

Cet app areil num riqu e de la classe B respecte tou tes les exigences du Rglemen t

sur le m atriel brou illeur d u Can ada.


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Preface ix

The Ringer Equivalence Num ber (REN) assigned to each t erm inal device provides

an ind ication of the m aximu m nu m ber of terminals allowed to be conn ected to a

teleph on e interface. The term ination on an in terface may con sist of any

comb ination of devices subject only to th e requiremen t that t he sum of the Ringer

Equivalence Num bers of all the d evices does n ot exceed 5. The REN of th is

produ ct is 0.3.

CANON CANADA INC.

1-800-263-1121

24 HOURS A DAY, SEVEN DAYS A WEEK


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x Contents

Contents

Chapter 1 : Int roduction....................................................................................... 1 - 1

Welcom e..................................................................................................................1-2

Main Featu res of the MultiPASS............................................................................1-2

Using th e MultiPASS D esktop Man ager Software ................................................1-3Hardware and Software Requirements..................................................................1-3

Supp lies an d Accessories ........................................................................................1-4

BJ Car tr idges an d BJ Tanks ................................................................................1- 4

Canon Specialty Papers......................................................................................1-6

Using You r Do cum entat ion ...................................................................................1- 7

Type Con ventions Used in Th is M anu al ...........................................................1-8

Gettin g Help From Canon .....................................................................................1-9

Servicing th e Mu ltiPASS...................................................................................1-10

Im portant Safety Inst ru ction s .............................................................................1-10

Main Components of the MultiPASS..................................................................1-14

Fron t View.........................................................................................................1- 14

Back View..........................................................................................................1-15

Inside View........................................................................................................1-15

Operation Panel................................................................................................1-16

Special Fun ction Buttons .................................................................................1-18

Chapter 2 : Paper Handling ..................................................................................2 - 1

Print Media Requirements.....................................................................................2-2

Selectin g Prin t Media .............................................................................................2-3Prin t Media Guidelines ..........................................................................................2-6

Settin g th e Paper Th ickness Lever .........................................................................2- 6

Loading Paper .........................................................................................................2- 9

Guidelin es ...........................................................................................................2- 9

Loadin g Pap er in the Multi-Purp ose Tray.......................................................2-11

Loading Envelopes................................................................................................2-14

Using Canons Specialty Papers ...........................................................................2-16

Specialty Paper Guidelines...............................................................................2-16

Prin ting on High Resolu tion Paper .................................................................2-18

Printing on Fabric Sheets.................................................................................2-21

Pr intin g on Banner Paper ................................................................................2-23
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Contents xi

Chapter 3 : Document Handling ..........................................................................3 - 1

Docu m ent Requ irement s for Faxing, Cop ying, and Scann ing ............................3-2

Problem Do cum ents ..............................................................................................3- 3

Scann ed Im age Area ...........................................................................................3-4

Selectin g Autom atic/M anual Do cum ent Feed ......................................................3-5

Loadin g Do cum ent s for Autom atic Feed ..........................................................3-6

Loadin g Do cum ent s for Man ual Feed .............................................................3-11

Copyin g Do cum ents ............................................................................................3-13

Settin g t he Paper Type for Color Cop ying ..........................................................3-16

Setting the Length of the Bottom Margin for Color Printing............................3-17

Chapter 4 : Sending Faxes ...................................................................................4 - 1

Prep ar ing to Send a Fax .........................................................................................4-2

Adjustin g the Quality of You r Faxes ..................................................................4-2

Dialing Methods.................................................................................................4-5

Sending Meth od s....................................................................................................4- 6

Mem or y Sending ................................................................................................4-6

Manual Sending..................................................................................................4-8

Can celing Sending................................................................................................4-10

Removing the D ocum ent From the Autom atic Document Feeder (ADF) .......4-11

Redialing When the Line Is Busy.........................................................................4-13

Manual Redialin g..............................................................................................4- 13

Autom atic Red ialing.........................................................................................4-13

Sequential Broadcasting.......................................................................................4-15

Send ing a D ocum ent to More Than On e Destination ...................................4-15Documents Stored in Memory............................................................................4-19

Prin ting a List of Docum ent s in Mem or y.......................................................4-19

Prin ting a Do cum ent in Mem or y....................................................................4-20

Deleting a Docum ent From Mem or y..............................................................4-23

Special Dialing ......................................................................................................4-25

Dialing Throu gh a Switchboard ......................................................................4-25

Dialing a Long Distan ce Nu m ber ....................................................................4-25

Switch ing Tem po rar ily to Ton e Dialing ..............................................................4-27

Chapt er 5 : Receiving Faxes................................................................................. 5 - 1Differen t Ways to Receive a Fax .............................................................................5-2

Receiving Both Faxes and Telephone Calls Autom atically:

Fax/Tel Mo de ......................................................................................................5-4

Receiving Faxes Manually: MANUAL MODE..................................................5-5
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xi i Contents

Receiving Faxes Automatically: FAX ONLY MODE.........................................5-5

Receiving With an Answering Mach ine: ANS.MACHINE MODE ..................5-5

Receiving Using the Distinctive Ring Pattern Detection

Featu re: DRP D ....................................................................................................5-6

Receiving in Color ..................................................................................................5-8

Receiving W hile Registering, Copying, or Prin ting ..............................................5-8Receiving Faxes in Mem or y When a Prob lem Occurs..........................................5-9

Can celing Receiving .............................................................................................5-11

Chapter 6 : M aint enance ..................................................................................... 6 - 1

MultiPASS Guidelin es ............................................................................................6-2

Periodic Clean ing ...................................................................................................6-3

Cleanin g the Ou tside of the MultiPASS ............................................................6-4

Cleanin g the Int erior of the MultiPASS ............................................................6-4

BJ Car tr idges an d BJ Tanks ..................................................................................6- 10

Mainten ance .....................................................................................................6-11

Using Ink ...........................................................................................................6- 12

Testing an d Cleanin g the BJ Car tr idge Prin t H ead .........................................6-13

When to Replace the BJ Cartridge...................................................................6-15

Replacing the BJ Cartridge...............................................................................6-16

Replacing a BJ Tank in the BC-21e Color BJ Cartr idge..................................6-22

Stor ing a BJ Car tr idge ......................................................................................6-28

Transporting the MultiPASS................................................................................6-30

Chapter 7 : Troubleshooting ................................................................................ 7 - 1If You C annot Solve th e Problem ..........................................................................7-2

Clear ing Jam s..........................................................................................................7-3

Jam s in th e Autom atic Docum ent Feeder ( ADF) .............................................7-3

Jams in the Multi-Purpose Tray.........................................................................7-5

LCD Messages .....................................................................................................7-6

Printing Problems.............................................................................................7-15

Prin t Quality Problem s ........................................................................................7-19

Color Prin tin g an d Cop ying Pr oblems ...............................................................7-21

Paper Feeding Problems.......................................................................................7-24

Faxing Pro blem s ...............................................................................................7-26Teleph on e Problem s .........................................................................................7-31

Copying Problems................................................................................................7-32

Gen eral Pro blem s .................................................................................................7-33

If the Power Goes Out..........................................................................................7-34


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Contents xiii

Appendix A: Specifi cat ions .................................................................................A- 1

Prin tin g Specification s ..........................................................................................A-2

BJ Car tr idges..........................................................................................................A-5

Facsimile ................................................................................................................A-6

Copier .................................................................................................................... A-8

Scann er................................................................................................................... A-9

MultiPASS Desktop Manager Software..............................................................A-12

Gen eral Specificat ion s .........................................................................................A-13

Glossary .................................................................................................................G- 1

Index ....................................................................................................................... I- 1


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xiv Contents


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Chapter 1 In troduction 1 - 1

Chapter 1

Introduction

This chapter in trod uces you to your MultiPASS and briefly describes the m ain

features. It describes the supp lies available for use with your Mu ltiPASS, and

explains how to use your docum entation.

Welcom e .........................................................................................................1-1

Main Featu res of the MultiPASS ...................................................................1- 2

Using the MultiPASS Desktop Man ager Software........................................1- 3

Hardware and Software Requirem ent s ......................................................... 1-4

Supplies an d Accessories................................................................................ 1-4q BJ Car tr idges an d BJ Tanks...................................................................... 1-4

q Can on Specialt y Papers ...........................................................................1-5

Using You r Docu m entat ion ...........................................................................1-7

q Type Co nvent ions Used in Th is Manual ................................................1-8

Getting Help From Canon.............................................................................1-9

q Servicing th e Mu ltiPASS........................................................................1-10

Im po rtant Safety Inst ru ction s.....................................................................1- 10

Main Com ponent s o f the MultiPASS ......................................................... 1-14

q Fron t View..............................................................................................1-14

q Back View ...............................................................................................1-15

q Inside View ............................................................................................. 1-15

q Operation Panel.....................................................................................1-16

q Special Function Buttons.......................................................................1-18


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1 - 2 In trod uction Chap ter 1

WelcomeThan k you for purchasing the Canon MultiPASS C545th e multi-talented color

pr inter for you r h om e office and the wh ole fam ily. We are sure that your MultiPASS

C545 will provide all you need in on e m achine: Color Bubble Jet pr inter, plain

paper fax, color copier, and color scanner.

M ain Features of t he M ultiPASS

The Mu ltiPASS is a comp lete m ultifunction system for your h om e or sm all office.The MultiPASS com bines the following essent ial office mach ines into a single,

convenient desktop un it:

Color Printer

Color Fax Machine

Plain Paper Fax Machine

Color Copier

Color Scann er

In add ition, you can attach a telephon e and/o r an answering machine to your

MultiPASS.


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The m ultitasking ability of your Mu ltiPASS enables you to p erform a nu m ber of

oper ations simultaneously. For exam ple, you can pr int, scan a do cum ent, or m ake

copies at th e same tim e you are send ing or receiving a fax.

The com pact size of th e MultiPASS makes it ideal for desktop use, and lets you u se

it in places where other m achines might n ot fit.

Using t he M ult iPASS Deskt op M anager Sof t wareCan ons MultiPASS Desktop M anager software package allows you to use or

configure the pr intin g, faxing, scann ing, and telephone fun ctions of your

MultiPASS directly from you r comp uter.

For m ore details on using your MultiPASS with the Mu ltiPASS Desktop Manager

software, refer to theM ultiPA SS Deskt op M an ager Soft ware Gu id e. This m anu al is

in Adobe Acrobat PDF form at o n your MultiPASS C545 Installer CD. You canopen the Software Guide from your CD o r from the MultiPASS Desktop M anager

folder o n you r h ard d isk. If you do n ot h ave Adob e Acrobat loaded , simp ly follow

the instructions to load it on your system .

Hardware and Software RequirementsBefore you star t, make sure you h ave the following com pu ter setup. These are the

minimum requirements.

Power PC, iMac, G3 or G4 USB enab led

System 8.5 o r later

32MB of RAM (64M B recomm ended)

75MB of available hard disk space; 150 MB recom m ended

CD- ROM dr ive (2x or better)

Color m on itor with 256 or m ore colors and 800 x 600 pixel display

USB-to-Parallel cable (included)


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Supplies and AccessoriesYou r Mu ltiPASS C545 support s excellent an d u niqu e prin t m edia option s that will

allow you to p roduce dazzling, professional, and fun presentation s. All of th ese

pr int m edia are specially designed an d m anu factured to wor k with you r Cano n

MultiPASS so you can produ ce the finest ou tpu t possible.

Cano n h as an extensive dealer networ k equipp ed to o ffer you supp lies as you need

them . To fin d a dealer n ear you, call the Cano n Referr al Service at

1-800-OK-CANON (1-800-652-2666).

If supp lies are no t available from your local dealer, you can ord er directly from

Cano n by calling 1-800-385-2155.

BJ Cartridges and BJ TanksYou r MultiPASS comes with :

One BC-21e Color BJ Car tr idge

On e SB-21 Ink Cart ridge Storage Box

One extra BCI-21 Black BJ Tank

You can also pur chase the following BJ cart ridge for use with the MultiPASS:

BC-20 Black BJ Car tr idge

You can p urchase the following BJ tanks for u se in the BC-21e Color BJ Cartr idge:

BCI-21 Black BJ Tank (on e extra BJ tank comes with the pr inter)

BCI-21 Color BJ Tank

HELP


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BJ cartr idges contain the Bubb le Jet pr int h ead and ink, while BJ tanks con tain ink

on ly. Som e BJ cart ridges, like the BC-21e Color BJ Car tr idge, con tain replaceable

BJ tanks; when you r un ou t of ink, you can replace the emp ty tank. Som e BJ

cartridges, like the BC-20 Black BJ Cartr idge, contain both the p rint head an d in k;

when you ru n o ut of ink, you replace the entire BJ cartridge. See Chapter 6,

M ain ten an ce, for d etails on replacing BJ cart ridges and BJ tan ks.

Cano n has more engineers dedicated to creating quality ink for providing the

best results for o utp ut on Bubble Jet prod ucts than any other or ganization.

Canon does not pro hibit the use of third-part y inks and th e use of third-part y

inks does no t invalidate th e prod ucts limited warr anty. However, Cano n can no t

guaran tee the quality or perform ance of you r MultiPASS when you are using inks

from other suppliers.

Cano ns lim ited warran ty does not cover dam age caused to Cano ns Bubble Jet

produ cts that is attribut able to th e use of third part y parts or supp lies, includinginks. The lim ited warran ty remain s in effect for its life on ce that particular

dam age has been pro perly repaired.

For op timu m print ing results, Canon recom men ds that you u se only Canon ink

cartridges.

n


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Canon Specialty Papers

Canon m anufactures nu merou s specialty papers, including:

Glossy Photo Paper

Bann er Paper

Brilliant White Paper

High Resolution Paper

T-Shirt Transfers

Greeting Cards

Bubble Jet Paper (water resistant)

Transparencies

High Gloss Film

See Chapter 2, Paper Han dling, for details on Canons Specialty Papers.


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Using Your Document at ionYou r Mu ltiPASS includes the following do cum entation to h elp you learn how to

use your un it qu ickly and easily. You can access the online Adobe Acrobat PD F

form at m anu als either from your MultiPASS C545 Installer CD or from the

MultiPASS Desktop Manager folder on your h ard d rive.

Qu ick Start Guide

This foldou t sheet describes how to u np ack and set up your n ew MultiPASS

un it. It includes instr uction s on how to install the software that com es with

the Mu ltiPASS C545, includ ing the MultiPASS Fax Setup Utility, ScanTastic

for Mu ltiPASS scann ing software, the MultiPASS Toolbar, and the Mu ltiPASS

Printer Dr iver. This software enab les you to use all the features of t he

MultiPASS C545 color p rin ting, color copying, faxing, and color scannin g.

MultiPASS C545 U sers M anual

This online m anu al (in Adobe Acrobat form at) offers detailed inform ation onhow to operate your new MultiPASS. It describes how to use th e MultiPASS as

a mo nochrom e or color p rinter and covers the basics on h ow to send and

receive faxes. It also includes maintenance, troubleshooting, and

specifications.

MultiPASS D esktop M anager Software Guide

This online m anu al (in Adobe Acrobat form at) describes how you use the

MultiPASS Desktop Manager software t he Prin ter Driver, Fax Setup Ut ility,

and ScanTastic for MultiPASS. If you plan to u se the scann ing features, th e

Toolbar, and set up fax preferences with the Fax Setup Ut ility, you m ust in stall

the MultiPASS Desktop Manager software. You can then use the DesktopManager software to d efine an d con trol all of th e featur es of the M ultiPASS.

Standalone Fax Manual

This online m anu al (in Adobe Acrobat form at) describes how you use the

operation pan el on the Mu ltiPASS to contr ol all your faxing and receiving

function s. If you decide no t to install and u se the MultiPASS Fax Setup Utility,

you can still use many of the featu res of the MultiPASS. In th is case, you will

define and contr ol the features of the MultiPASS thr ou gh the operation p anel.


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Type Convent ions Used in This M anual

Please read th e list below of sym bols, term s, and abbreviations used in this m anu al,

and m ake sure you kn ow what th ey mean. A comp lete glossary of terms is includ ed

at the end of this manu al.

default A setting that rem ains in effect unless you change it.

d ocu m en t o r A d ocu m en t o r fax is t he o rigin al sh eet( s) o f fax

fax paper you send or receive on the unit.

m enu A m enu is a list of settings or features from which you

select an item to set up or chan ge. A menu has a title which

appears in the LCD display.

d an d u buttons The d an d u butto ns are used to select an item in a m enu.

Press d to select the n ext item , and p ress u to select the

previous item.

transaction nu mber When you send or receive a document, your unit

automatically assigns the document a unique transaction

nu m ber. A transaction nu mb er is a four-d igit num ber that

will help you keep tr ack of docum ents you send an d receive.

TX/ RX N O. O n th e LCD disp lay, TX/ RX N O. is th e ab breviat io n used

for transaction nu m ber.

RX Denotes receiving.

TX Denotes sending.

Cautions tell you h ow to avoid action s that cou ld injure you or dam age you r

MultiPASS. In order to u se you r unit safely, always pay attentio n to th ese

cautions.

Notes provid e advice on using the Mu ltiPASS m ore effectively, describe oper ating

restrictions, and tell you h ow to avoid m inor difficulties. Reading th ese is

recom m ended to m ake the m ost of your un it and its fun ctions.

c

n


24/222


In addition , this manual uses distinctive typefaces to ident ify the bu tton s you press,

the lights on th e operation pan el, and any com m ands you enter at your compu ter.

The bu tton s you press appear in this typeface: Start/Scan.

The n am es of lights you see appear in this typeface: Alarm.

What you see in th e LCD display appears in this typeface:

REGISTRATION.

Getting Help From CanonCano n C om pu ter Systems, Inc. offers a full range of custom er technical supp ort *

option s includ ing:

24-hour, 7-day-a-week, toll-free auto m ated supp or t for trou bleshootin g issues

on most current p roducts (1-800-423-2366 )

Speak to a techn ician free of service charge (curr ently Mon day Friday 8:00

a.m. to 10:00 p.m. and Saturd ay 12:00 p.m . to 6:00 p.m. EST, exclud ing

ho lidays) for p roducts still under warr ant y** (1-757-413-2848 )

Speak to a technician (cu rren tly $24.99 per call) du ring holidays and days/

hou rs not listed above regarding urgent p rodu ct questions or for produ cts no

longer un der warranty (1-800-423-2366 )

Or for a charge of $2.50 per m inu te, to a m aximum of $25.00 per call

(1-900-246-1200 )

To find ou t abou t all Cano n p roducts and accessories, to down load the latestdr ivers, and to explore all you r technical supp ort opt ions incud ing e-mail

supp or t, visit th e Canon Com pu ter Systems, Inc. Web site

(www.ccsi.canon.com )

24-hou r, toll-free Fax Retr ieval System ( 1-800-526-4345 )

To download t he latest dr ivers using you r m odem , 24-hour Bulletin Board

Service (1-757-420-2000 )

With in Canad a, 24 hours a day, 7 days a week* (1-800-263-1121 )

* Suppor t program specifics subject to change without n otice.

** Refer to individual product inform ation for warranty details.


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1 - 1 0 In trod uction Chap ter 1

Servicing the M ult iPASS

The Can on MultiPASS C545 is designed with the latest techn ology to pro vide

trou ble-free operation . The warr ant y card th at com es with your MultiPASS

describes Cano ns limited warr ant y. Be sure to read th e warrant y inform ation to

find ou t abou t the different service option s available to you .

Be sure to fill out t he Registration card and send it in. This will help Canon give

you better supp ort service.

If you seem to h ave a prob lem , try to solve it by referrin g to the trou bleshooting

information in Ch apter 7, Troubleshooting. If you cannot solve the p roblem,

contact the Cano n Com pu ter Systems Custom er Care Center (see previous pagefor details).

If you feel you r Mu ltiPASS needs servicing, con tact Can on on the World W ide Web

to locate the Canon Author ized Service Facility (ASF) nearest you. If you d o n ot

have access to the Web, you can call Cano n ( see previous page for d etails).

Important Safety InstructionsRead these safety instru ctions tho rou ghly before u sing your MultiPASS, and refer

to th em later if you have any questions.

Except as specifically described in this m anu al, do no t attem pt to service the

MultiPASS you rself. Never att emp t to disassemble the un it: openin g and

removing its interior covers will expose you to d angerous voltages and oth er

risks. Refer all servicing to a Can on Aut ho rized Service Facility (ASF). Call the

Cano n Custom er Care Center for details.

Follow all warnings and instru ctions m arked on the Mu ltiPASS.

Place the Mu ltiPASS on a level surface. To avoid serious dam age from falling,

never place the un it on an u nstable cart, stand, or tab le. Do n ot u se the MultiPASS near water. Make sure th at no wet or hu m id objects

come into contact with th e unit.

Do n ot use or store the unit outd oors.

Save you r sales receipt for pro of of pu rchase. In the event that you r p rint er needs

service, you will need your p roof o f pu rchase to obtain warran ty service.n


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Chapter 1 In troduction 1 - 1 1

To ensure reliable operation of th e MultiPASS and to p rotect it from

overheating (which can cause it to operate abnorm ally and create a fire risk),

never block or cover any op enings on the u nit by placing it on a bed, sofa, rug,

or o ther sim ilar surface. Do n ot p lace the un it in a closet or bu ilt-in

installation , or n ear a radiator or oth er heat register un less proper ventilation

is provided. On ly operate th e MultiPASS from t he type of power sou rce ind icated on the

un its label. If you are no t sure of the type of power available, consult your

dealer o r local power comp any.

The MultiPASS is equipp ed with a th ree-pron g, groun ding-t ype plug provided

with a third (grou nd ing) pin. This plug will only fit into a groun ding-type

ou tlet. This is a safety featur e. If you are un able to insert t he p lug into you r

ou tlet, contact an electrician to replace your ou tlet. Do no t defeat the safety

pu rpose of the groun ding-type plug by breaking off the third pron g or u sing a

3-to-2 adapter.

Do n ot allow anything to rest on the power cord, and d o n ot locate the un it

where the cord will be walked on . Make sure the cord is no t kn otted o r kinked.

If you use an extension cord with the MultiPASS, make sure th at th e total of

the amp ere ratings on th e produ cts plugged into the extension cord does not

exceed the extension cord amp ere rating. Also m ake sure th at th e total amp ere

rating of all products plugged in to th e wall outlet does not exceed the cur rent

am perage of the circuit breaker.

Do n ot p ush objects of any kind into the slots or op enings on the cabinet as

they may touch dangerous voltage poin ts or short ou t par ts. This cou ld result

in fire o r electric shock.

Do no t allow sm all objects (such as pins, paper clips, or staples) to fall into t he

MultiPASS. If som ething d oes fall into it, unp lug the u nit im m ediately and call

the Canon Customer Care Center.

To avoid spillage in or aroun d th e un it, do n ot eat or d rink near the un it. If you

spill liquid o r if any sub stance falls into th e un it, imm ediately unp lug the un it

and call the Cano n Custom er Care Center.

Always un plug the MultiPASS before m oving or cleaning it.

Wh enever you u nplug the MultiPASS, wait at least five seconds before youplug it in again.

Du ring electrical storm s, discon nect the power cord from the power outlet.

(Please note th at any docum ents stored in th e un its mem or y will be deleted

when you u np lug the un it.)


27/222


Do no t install the MultiPASS near devices that contain m agnets or generate

m agnet ic fields, such as speakers.

Do n ot stack boxes or furn iture arou nd the power outlet. Keep the area open

so you can reach the out let qu ickly. If you no tice anythin g unusual (sm oke,

strange odors, no ises) aroun d th e MultiPASS, un plug the unit im m ediately

and call the Cano n Custom er Care Center.

To avoid paper jam s, never un plug the power cord, open the p rin ter cover, or

remove paper from the m ulti-purp ose tray while printin g.

Keep the MultiPASS away from direct sunlight, as th is may dam age th e un it. If

you have to p lace it near a window, install heavy cur tains or blinds.

Locate the MultiPASS in a cool, dr y, clean, well ventilted p lace. Do n ot expose

the Mu ltiPASS to extrem e temp eratur e fluctuat ions. Install the un it in a p lace

with temp eratur es in the 5090.5F (1032.5C) ran ge.

Always lift th e MultiPASS as shown below. Never lift it by its mu lti-purp osetray, document suppor t, or docum ent tray.


28/222


Unp lug the M ultiPASS from the wall out let an d r efer service to qualified

personnel un der th e following cond itions:

q When the power cord o r plug is dam aged or frayed.

q If liquid h as spilled into the u nit.

q If the un it has been exposed to rain o r water.

q If the unit d oes not op erate norm ally when you h ave followed th e

instru ctions in th is m anu al. Adjust on ly those con trols that are covered by

the operating instru ctions in th is m anual. Impro per adjustment of oth er

contr ols may result in dam age and m ay require extensive work by a

qualified techn ician to restore the prod uct to n orm al operation.

q If the unit h as been drop ped or the cabinet has been dam aged.

q If the un it exhibits a distinct change in perform ance, ind icating a need for

service.

Plug the Mu ltiPASS into a standard 120 V AC power out let. Do no t attem pt to

use it outside of the count ry where you p urchased it.

Do no t plug the MultiPASS into the sam e circuit as an app liance such as an air

condit ioner, electr ic typewr iter, television , or copier. Such devices generate

electrical no ise that can in terfere with your MultiPASS send ing an d receiving

faxes.

Check the plug frequently and m ake sure that it is firm ly plugged into th e

socket.

q This produ ct emits low level m agnetic flux.

q If you use a cardiac pacemaker and feel abnormalities, please move away

from this product and consult your doctor.c


29/222


M ain Component s of t he M ultiPASSBefore u sing your MultiPASS, take a few m om ents to look over the u nit and

become fam iliar with its com ponen ts.

Front ViewAUTOMATIC DOCUMENT FEEDER (ADF)AND PRINTER COVERHolds documents to be scanned.

DOCUMENT SUPPORTHolds documents as theyfeed into the AutomaticDocument Feeder (ADF).

PAPER RESTSupports print mediastacked in the multi-purposetray.

MULTI-PURPOSE TRAYHolds plain paper andother print media.

OPERATION PANELUse to control theMultiPASS.

DOCUMENT TRAYWhen open, holds scanned

documents as they exit theMultiPASS. When closed,serves as a cover for theoperation panel.

PAPER OUTPUT GUIDESHold high resolution paperwhen using the BC-22ePhoto BJ cartridge. Alsohold banner paper.

OUTPUT TRAY EXTENSIONHolds printed pages as theyexit the MultiPASS.

OUTPUT TRAY

Holds printed pages asthey exit the MultiPASS.

PAPER GUIDEKeeps print media in position.Adjust to the width of the printmedia.

DOCUMENT GUIDESKeep the document in

position when beingscanned. Adjust to thewidth of the document.


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Back View

Inside View

PARALLEL INTERFACEPORT

POWER CORDCONNECTOR DATA MODEM JACK

TELEPHONE LINE JACK

TELEPHONE/ANSWERINGMACHINE JACK

PRINTER COVER

(CARTRIDGE) BUTTONPress this button to movethe cartridge holder to its

center position forinstalling or replacing theBJ cartridge or BJ tank.

CARTRIDGEHOLDER

PAPER THICKNESSLEVERAdjust for the

type of printmedia youare using.


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Operation Panel

Document Feed LeverSets the Auto m atic Docum ent Feeder (ADF) to a (autom atic docum ent feed)

for feeding mu ltipage docum ents, or to B (m anual docum ent feed) forfeedin g single sheets.

Color/B&W ButtonSets the un it for color or b lack & white transm ission or copying. For color

transm ission or color copying, press this button to tu rn on its light.

LCD DisplayDisplays messages and p rom pts dur ing operat ion, and displays selection s,text, numbers, and names when registering information.

Receive M ode Butt onSelects the receive m od e.

GHI JKL MNO

ABC DEF

TUV WXY

OPER

Tone

SYMBOLS

PRS

1

0 #

7 8 9

4 5 6

2 3

Copy

Stop

Coded Dial Receive ModeRedial /Pause

Start / Scan

Resolution

Color / B&W

Resume

01 02 03

04 05 06

07 08 09

10 11 12

Function

Memory Reference

Data Registration

Space +

Cleaning

Set

Clear

Report

Alarm

Hook

1

2

34

5

6

7

8

9

1011

12

13

14

MultiPASS C545

DOCUMENT FEED LEVER

LCD DISPLAY

Alarm LIGHT

ONE-TOUCH SPEEDDIALING/SPECIALFUNCTION BUTTONS

Color/B&W BUTTON Receive Mode BUTTON

Copy BUTTON

Stop BUTTON

Resolution BUTTON

Start/Scan BUTTON

Coded Dial BUTTON

Hook BUTTON

Redial/Pause BUTTON

NUMERIC BUTTONS

1

2

3

4


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Alarm LightFlashes when an error o ccur s, or wh en th e MultiPASS is out of paper or in k.

One- Touch Speed Dial/ Special Function But t onsDial fax/teleph on e nu m bers registered for o ne-to uch speed dialing. Also u sed

to perform special function s.

Numeric ButtonsEnter nu m bers when d ialing or registering nu m bers. Also enter letters when

registering nam es.

Redial/Pause But t onRedials the last num ber that was dialed using the nu m eric button s (regular

dialing). Also enters pauses between or after the telepho ne/fax num ber when

dialing or registering nu m bers.

Hook ButtonEngages or disengages the telepho ne line.

Coded Dial ButtonPress th is bu tton and a two-d igit code to dial a fax/telepho ne nu m ber that you

have registered for coded speed dialing.

Start/Scan ButtonStarts send ing, receiving, scannin g, and copying.

Resolution ButtonSelects the resolution the MultiPASS uses for the d ocum ent you are send ing or

copying.

Stop ButtonCancels sending, receiving, registering data, copying and oth er op erations,

and retur ns the MultiPASS to stand by mod e.

Copy ButtonSets th e MultiPASS to m ake copies.

5

6

7

8

9

10

11

12

13

14


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Special Function Buttons

Data Registr ation Butt onAccesses the different m enu s for sett ing speed d ialing, user preferences,

send ing and receiving op tions, and many ot her im por tant settings.

du Buttons

Scroll thr ough th e settings so you can see other selection s in the m enus dur ingdata registration.

M emory Reference Butt onPerforms op erations with docum ents currently stored in m emor y, including

printin g a list of docum ents, printin g a documen t, and deleting a docum ent.

Space ButtonEnters a space between letters and n um bers when registering inform ation.

+ ButtonEnters a plus sign (+ ) when registering you r un it telepho ne/fax num ber.

Resume

01 02 03

04 05 06

07 08 09

10 11 12

Function

Memory Reference

Data Registration

Space +

Cleaning

Set

Clear

Report


34/222


l r ButtonsMove the cursor left or right wh en registering data.

Report ButtonPrints reports containing inform ation registered in th e un it and information

on transactions.

Cleaning ButtonPrint s the nozzle check and perform s cleanin g operation s for th e BJ cartridge

print head and u nit rollers.

Clear Butt onClears an entire entr y when r egistering inform ation .

Function Button/LightAccesses the special fun ction bu tton s. To u se the special fun ction bu tton s,

press this button to tu rn on its light. To u se the one-touch speed dialing

bu tton s, press to tu rn off its light.

Set Butt onSelects a menu setting and registers inform ation d ur ing data registration .

Resume ButtonForm-feeds paper when printin g, and resum es printing after an error is

corrected.


35/222



36/222

Chapter 2 Paper H andling 2 - 1

Chapter 2

Paper Handling

This chapter d escribes how to select, prepare, and load pr int m edia for t he different

function s your Mu ltiPASS can p erform .

Pr int Med ia Requ irem ents ............................................................................2- 2

Selectin g Pr in t Media .....................................................................................2-3

Print Media Guidelines..................................................................................2-6

Setting the Paper Thickness Lever.................................................................2-6

Loading Paper ................................................................................................2-9

q Guidelin es.................................................................................................2-9q Loadin g Paper in the Multi-Purp ose Tray ............................................2-11

Loading Envelopes .......................................................................................2-14

Using Canons Specialty Papers...................................................................2-16

q Specialty Paper Guidelin es ....................................................................2- 16

q Prin ting o n High Resolu tion Paper.......................................................2-18

q Prin tin g on Fabric Sheets ...................................................................... 2-21

q Printing on Banner Paper......................................................................2-23


37/222

2 - 2 Paper H andling Chapter 2

Print M edia Requirement sYou can stack the following m edia in th e mu lti-pur pose tray.

For specifications on the p rin table area of papers and envelopes, see Append ix A,

Specifications.

Type Size W eight Capacit y

Plain p aper

20 lb. (75 g/m2)

paper

Letter

(8.5 x 11 in.)

Legal

(8.5 x 14 in.)

A4

(210 x 297 mm )

1724 lb.

1724 lb.

1724 lb.

Approx. 100 sheets

(Max. 0.4 in./10 m m stack)

Approx. 100 sheets


Approx. 100 sheets


Envelopes U.S. Com m ercial

(9.5 x 4.1 in.)

Europ ean D L

(220 x 110 mm )

No. 10 10 envelopes

10 envelop es

Glossy pho to

paper

A4, Letter 1 sheet

Banner paper Max. 66 in.

(1676 mm )

1 sheet (2 to 6 long)

Brillian t White Paper Letter Approx. 100 sheets

High resolution

paper

A4, Letter Approx 10 sheets

T-shirt Transfers Letter 1 sheet

Greeting Cards Regular, half-fold 1 card

Bubble Jet paper A4, Letter Approx. 100 sheets


Transparencies A4, Letter 50 sheets

High gloss film A4, Letter 1 sheet


38/222


Selecting Print M ediaThis section describes the different p rin t m edia you can u se with your Mu ltiPASS.

To achieve the best po ssible prin ting p erform ance, be sur e to select th e correct

print media.

Plain Paper

The Mu ltiPASS sup por ts paper sizes of letter, legal, and A4 in port rait or ientation .

You can u se regular cop ier paper, cotto n bon d paper, and typical letterhead. You r

un it does no t require special ink jet paper, and produ ces letter quality print on

m ost plain bo nd paper, including cotto n bond and p ho tocopy paper. Always use

paper withou t cur ls, folds, staples, or dam aged edges. Copier pap er has a p referredside for pr intin g. Look at t he label on the package to see which side to pr int on.

Envelopes

The Mu ltiPASS can p rint on U.S. Com m ercial No. 10 envelopes and European DL

envelopes.

The following envelopes are not recom m ended because they may cause jams or

smears, or m ay dam age your unit:

Envelopes with windows, holes, perforations, cutou ts, and doub le flaps.

Envelopes mad e with special coated pap er or deeply em bossed paper.

Envelop es using peel-off sealing strip s.

Envelopes in which letters have been enclosed.

Glossy Photo PaperCano n Glossy Pho to Paper is a high gloss, thick paper that p roduces the look an d

feel of a photograph .

Be sure to t est p rint m edia before purchasing a large quan tity. If you have any

question s on whether a part icular mediu m is suitable for your Mu ltiPASS, please

contact your local Cano n d ealer.n

You m ay be able to stack envelopes of other sizes in the m ulti-pu rpose tray.

However, Cano n canno t guaran tee con sistent perform ance on envelope sizes

oth er than U.S. Com m ercial No. 10 or European DL.n


39/222


Banner Paper

This paper is specifically designed for pr intin g one cont inuou s sheet in a ban ner

form at. The con nected sheets are divided by a perforation . You can pr int from two

to six sheets at one time. Can ons Bann er Paper is specially designed for use with

Bubble Jet prin ters and to p roduce bright and vivid color im ages.

Brilliant W hite Paper

Cano ns uniqu e paper form ulation gives you a bright wh ite print ing surface that

produ ces incredibly brilliant colors and dark, crisp black text. This paper wor ks

great for p roposals, color presentation s, color charts/graphs, flyers, and

newsletters. You can p rin t on both sides of the sheet.

High Resolution Paper

Canon High Resolution Paper is designed to produ ce near-photo graphic quality

print outp ut with sharp and vivid graphics. When u sing this paper, be sure to print

on the whiter side of the sheets, and after p rint ing a pack of this paper, use the

cleaning sheet p rovided with it to clean the u nits rollers.

T- Shirt Transfers

Use Canons popu lar T-Shirt Transfers to create and personalize T-shirts,

sweatshirts, apron s, tablecloth s, napkins, tote b ags, and anythin g else your

imagination allows! Use on any cotto n or cotton /poly blend fabric. Your im age is

pr inted in m irror image (when you select T-Shirt Transfer for the Med ia Type in

the Mu ltiPASS pr inter d river) so when you iron it on the T-shirt , the image is

viewed correctly.

Greeting CardsGet the mo st out of your Cano n Creative or other card-m aking software with

Cano n Greeting Cards. These cards give you r u niqu e, person alized cards th e look

and feel of pro fessional cards. You can create cards, invitation s, ann ou ncemen ts,

and m ore. The cards com e in regular size and half-fold.

Bubble Jet Paper (water resistant)

Cano n Bubb le Jet Paper has been developed for h igh quality printin g with m inim al

or n o smearing or ru nn ing when in contact with water or dam p surfaces, making it

a good choice for d amp environm ents. Images printed o n this paper are bright and

vivid and will not r un if liquid is spilled on them . This paper also stands up tono rm al office highlighters, un like im ages print ed on oth er paper. The pap er is

specially coated and p rin table on bo th sides.


40/222


Transparencies

Cano n Transparencies are recomm ended. These tran sparencies prod uce excellent

contr ast, sharpness, and color to pro du ce crisp an d p rofessional overhead

presentation s. Do n ot u se no rm al transparencies in the MultiPASS, as they do no t

absorb ink and m ay cause ink to r un .

High Gloss Film

The Can on High Gloss Film featur es a bright wh ite finish that lend s striking visual

power to chart s, graphs, and p hotograph ic images. It creates a sharper and m ore

vivid color outpu t th an is po ssible with coated paper. Use of this film gives your

presentation m aterials and grap hics a professional look. This film provides the best

color prin t qu ality for the BC-21e Color BJ Cart ridge and is recom m ended when

printin g at 720 360 dpi.

Assorted Paper Starter Kit

If you would like to tr y som e of the papers described above, look for Can ons

Starter Kit. It contain s an assor tm ent o f five paper types.


41/222


Print M edia GuidelinesFollow these guidelines when selecting or loading p rint m edia:

Attemptin g to print on dam p, curled, wrinkled, or torn print m edia can cause

jam s an d poor prin t qu alit y.

Use cut -sheet paper o nly. You cannot u se multipar t pap er.

When using graph p aper, the lines m ay no t m atch because the 1/6-inch (4

m m ) line spacing of th e print er is slightly less than t hat o f graph p aper.

If the p rint density of your page is very h igh, light paper stock m ay cur l slightly

du e to th e large amou nt of ink. If you need to print dense graphics, try

pr intin g on h eavier stock.

Do not use thicker p aper than meets the specifications for th is unit. Printing

with paper th at is thick enou gh to com e in contact with the pr int h ead n ozzles

m ay damage the BJ cartridge.

Many m edia have a right side for p rin ting. If you are using such a m edium ,

m ake sure you set it in the m ulti-purp ose tray with the p rint side facing

upward.

Setting the Paper Thickness LeverBefore loading paper or o ther p rint m edia in th e multi-pu rpose tray, set the paper

thickness lever. The paper th ickness lever ad justs the gap between the p rint head

and the pr int paper to suit the papers thickness.

Set to the left (m) for paper and m ost other print m edia.

Set to th e right (A) for envelopes.

If the paper thickness lever is not set correctly before print ing, sm ud ging and

poor print quality may result.

If the paper thickness lever is not set correctly before print ing, sm ud ging and

poor print quality may result.

To avoid p aper jams, sm earing, and o ther problem s, never op en the printer

cover to set the p aper thickness lever while the Mu ltiPASS is printing.

nc


42/222


Set th e paper th ickness lever as follows:

1. Open the docum en t tr ay.

2. If the printer cover does not op en easily, slide the docum ent guides outward

and then o pen th e printer cover.

Op en the pr inter cover by grasping the docum ent guides and lifting.

DO NOT TOUCH THEGUIDE RAIL

DO NOT TOUCH THEROUND SHAFT

DO NOT TOUCH THERIBBON CABLE


43/222


3. Press the cartr idge button .

The cartridge holder m oves to the center of the u nit.

4. Set the paper thickness lever.

Set to th e left ( m) for paper and m ost other print m edia.

Set to th e right (A) for envelopes.

5. Press the cartr idge button .

The cartridge holder m oves to its hom e position on the right side of the

unit.

D o n ot try to m anually m ove or stop the cartridge holder as this may dam age the

MultiPASS.c

InkCartridge

BCl-21

Color

Made

in

Japan

InkCartridge

BCl-21

BlackMade inJapan


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6. Close the pr inter cover.

7. Close the document t ray.

Loading PaperYou can stack paper in th e mu lti-pur pose tray to feed it autom atically into the

MultiPASS.

Guidelines

When au tom atically feeding a stack of pap er in th e mu lti-pu rpose tray, follow

these guidelines:

To avoid paper jams and poor print quality, never try to pr int on dam p,curled, wrinkled, or torn paper.

Do n ot tr y to load paper into t he mu lti-pu rpose tray beyond the paper lim it

mark ( ) or beyond the tabs on the multi-purpo se tray. Stacking too mu ch

paper m ay cause paper feeding or pr inting problems.

Make sure th ere are no gaps between th e stack of paper and the pap er guide or

the right side of the m ulti-pur pose tray.

D o n ot try to m anually m ove or stop the cartridge holder as this may dam age the

MultiPASS.c

Certain environmental conditions, such as extreme temperatures or humidity,

can cause som e prin t m edia to feed incorrectly in th e mu lti-pur pose tray. If youhave trou ble with p rin t m edia becom ing skewed or m ultiple sheets being fed, do

not stack them in the m ulti-purp ose tray, but feed them one sheet at a tim e.n

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2 - 1 0 Paper H andling Chapter 2

Do n ot leave paper stacked in the m ulti-pu rpose tray for long periods of tim e;

longer sheets of paper m ay become ben t or curled over time. This may cause

the paper to m isfeed or jam .

Depending on the density of your printed pages, the ink m ay need time to dr y.

Within two or thr ee secon ds, the ink becom es sm ud ge resistant. After d rying

for several min utes, the ink becomes water resistant.

If you r pr inted page contains a large amou nt o f graphics, the ink on the page

m ay be dam p du e to the pr int d ensity. Leave the page in th e outp ut t ray for 30

to 60 secon ds to allow the ink to dr y. Then rem ove the page being careful not

to tou ch the docum ent tray (if it is open). Shou ld you dirty the docum ent tray

when removing the page, wipe it clean with a clean, soft, lint- free cloth

m oistened with water or diluted d ishwashing detergent solution .

The capacity of the paper ou tpu t tr ay is 50 sheets of pap er. To redu ce paperjam s, rem ove paper from the outp ut tray before the count reach es 50.

If paper curls after pr intin g, remove it imm ediately; oth erwise paper jams may

occur.

The platen (a roller on the inside of the un it) m ay becom e inked if you pr int

data beyond the width of the page. If this happ ens, clean the platen with a soft

cloth (see page 6-6).

Let the pap er run o ut b efore you refill the m ulti-pu rpose tray. Avoid mixing

new paper with pap er remain ing in the tray.

Use cut-sheet pap er on ly, not paper th at comes on a roll.

Do no t u se paper that is thicker th an specified for the Mu ltiPASS. Prin ting

with paper th at is thick enou gh to com e in contact with the pr int h ead n ozzles

m ay damage the BJ cartridge.

NO GAP HERE NO GAP HERE PAPER LIMIT MARK


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Chapter 2 Paper H andling 2 - 1 1

Store paper and o ther m edia on a flat surface, and leave it in its wrapp er un til

you are ready to u se it. Store unu sed paper from opened packs in th e original

packing in a cool, dry location .

Store paper at 64.475.2F (1824C), 40%60% relative humidity.

Loading Paper in t he M ult i- Purpose Tray

1. Make sure the paper thickness lever is set to the left m(see page 2-6).

2. Pull the paper rest up until it stops.

To avoid p aper jam s, smearing, and oth er prob lem s, never op en the p rinter


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3. Move the paper guide to the left to m atch the size of your paper.

4. Prepare a stack of paper by fann ing the edge that will feed into the un it first,

and then tapp ing the stack on a flat surface to even its edges.


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5. Insert the stack into the multi-purpo se tray until it stops, so that the right edge

of the stack is aligned with th e right side of the mu lti-pur pose tray.

The m ulti-pu rpose tray ho lds up to 100 sheets of plain paper 20 lb. (75

g/m2) p aper.

6. Slide the paper guide snu gly against the left edge of the stack.

The Mu ltiPASS is now ready to p rint .

Make sure the top of the stack is below the paper limit mark ( ).nD


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Loading EnvelopesYou can stack up to 10 envelopes in t he m ulti-pu rpose tray to feed th em

automatically into the MultiPASS.

1. Make sure the paper thickness lever is set to the rightA (page 2-6).

2. Arrange the stack of envelopes on a firm , clean surface, and p ress down firmly

on the edges to m ake the folds crisp. Press all the way aroun d t he envelopes to remove any curls and expel air

from inside the envelopes. Also, press firm ly on the area th at correspon ds

to th e edges of the flap.

To avoid p aper jam s, smearing, and oth er prob lem s, never op en the p rinter


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FLAP


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3. Rem ove any curling from the envelopes by holding the edge of the envelopes

diagonally and bend ing them gently.

4. Make sure the flaps of the envelopes are flat and n ot curled.

5. Insert the stack of envelopes into the m ulti-purpose tray until it stops, so that

the right edge of the stack is aligned with th e right side of the mu lti-pur pose

tray. Then slide th e paper guide snu gly against th e left edge of the stack.

Insert the envelopes with th e print side up.

Feed the top of the envelope (return address portion ) into the m ulti-

pu rpose tray first.

Make sure the back flap is toward th e multi-pu rpose tray.

The MultiPASS is now ready to p rin t envelopes.

FLAP


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Using Canons Specialt y PapersThis section provides guidelines for pr intin g on Cano ns specialty papers and

describes special procedures required for high resolut ion paper, fabric sheets, and

bann er paper.

Specialty Paper Guidelines

Follow these guidelines:

When feeding transparencies, remove each sheet after it is delivered, beingcareful no t to tou ch the docum ent tr ay. Do n ot allow tran sparency sheets to

stack up in the ou tpu t tray. (Shou ld you dirty the docum ent tray when

removing the sheets, wipe the d ocum ent t ray clean with a clean, soft, lint -free

cloth m oistened with water or diluted dishwashing detergent solution .)

Let the pr inted sheets of transparency or paper d ry comp letely before stor ing

them.

When your outpu t has dr ied completely, cover its prin ted side with a sheet of

plain (n ot coated) p aper before stor ing it; th is is recomm ended even if you

place the sheets of film in a clear file or p lastic holder.

Be sure to read any instru ctions that come with your Canon specialty paper.

These instructions p rovide imp ortan t inform ation regarding h ow to achieve the

highest prin t quality with these papers.n

Paper Type Drying Time

Canon High Gloss Film 10 m inutes

Canon Glossy Photo Paper 10 m inutes

Canon Transparencies 15 m inutes


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When loadin g transparencies, insert on e sheet of p lain p aper as the last sheet

in th e stack.

Do not leave film in th e mu lti-pu rpose tray for long p eriods of time. Dust an d

dirt m ay accumu late on the film resulting in spotty prin ting.

To avoid smu dging caused by fingerprin ts, use a pair of th in cloth gloves whileloading and hand ling film.

To avoid fading, do n ot expose print ed film to p rolonged sun light.

Store un used papers and film s flat. Do not remove papers from their

pro tective packaging u nt il you are ready to use them .

Store unu sed film at tem peratu res between 59 and 86F (15 and 30C). The

relative hum idity should be between 10% and 70%.

Printing on High Resolution PaperTo load High Resolution Paper in the MultiPASS, follow the sam e procedu re as for

loading paper in the m ulti-purp ose tray (see page 2-11). However, before prin ting,

be sure to r aise the pap er ou tpu t guides, as described below.

After u sing a package of H igh Resolution Paper, be sure to p erform the cleaning

operation d escribed o n page page 2-18.

Using the Paper Output Guides

When printin g on High Resolution Paper or Bann er Paper, use the guides on the

paper ou tpu t tr ay to h elp sup por t th e printed sheet as it exits the unit. This will

keep th e sheet from sagging and p ulling through the u nit as it exits, which can lead

to po or p rint qu ality.


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1. Raise both paper outpu t guides to a vertical position.

2. When you finish printing on H igh Resolution Paper or Bann er Paper, lower

the paper outp ut guides.

Using the Cleaning Sheet

Cano ns High Resolution Paper is designed for h igh qu ality pr intin g. This paper is

specially coated to produ ce delicate color outpu t.

After u sing a package of H igh Resolution Paper (200 sheets) you need to use

the cleaning sheet, provided with th e paper, to rem ove paper d ust from the un its

rollers; this will help p revent paper feed p roblem s.

1. Make sure the paper thickness lever is set to the left m(see page 2-6).

Always raise both paper o utp ut gu ides.

Always lower the paper out pu t guides when u sing the MultiPASS as a fax

m achine; in th e raised position they can cause the faxes to pile up and jam.

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2. Rem ove the covers from the two pieces of tape on the cleaning sheet.

3. With the sticky side out (toward you) and down (going into the multi-purpose

tray), insert the sheet into t he mu lti-pu rpose tray unt il it stop s, so that the

right edge of the sheet is aligned with the r ight side of the mu lti-pu rpose tray.

Then slide the paper guide snu gly against th e left edge of the cleaning sheet.



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4. Open the docum en t tr ay.

.

5. Press Function.

6. PressCleaning.

NOZZLE CHECK

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7. Use d or u to select ROLLER CLEANIN G.

8. Press Set.The MultiPASS feeds th e cleanin g sheet in to the Mu ltiPASS and cleans the

rollers.

Printing on Banner Paper

Bann er paper is a contin uo us sheet of paper with perforation s at equal distances

along its length , where it can be cut to the length r equired. For best results, use

Canons Banner Paper.

To set up a p rint job on bann er paper, you mu st decide on th e num ber of sheets

you need. The bann er can be a maximu m of five actual printed p ages (for a total of

six pages, including the first sheet on wh ich th e bann er cann ot be pr inted) .

ROLLER CLEANING

0208

Set

q Always leave an extra sheet at the end o f the ban ner just in case the type

ru ns over.

q Print ing on ban ner paper requires quite a bit of ink. If you t hink your BJ

cartridge m ay ru n o ut o f ink, use a new BJ cartridge.

q For best print results on banner p aper, use light design pattern s.

q To prevent ink from r un nin g over the edges of the sheet, pr int with in th e

m argins (see page A-4).

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1. Place the MultiPASS near the edge of a table so that th e paper can flow over the

edge as it exits the u nit.

Make sure the pap er rest is extend ed.

2. Make sure the paper thickness lever is set to the left m (see page 2-6).



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3. Raise both paper outpu t guides to a vertical position.

4. Cut the banner paper along one of the perforations to the length required.

Your ban ner can be up to six sheets (66 inches/1676 mm ) long.

5. Place the banner paper behind the unit on a flat surface.

6. Gently fold along the perforations between th e first and second sheets.


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7. Insert the first sheet into the multi-purp ose tray until it stops, so that the right

edge of the sheet is aligned with the right side of the mu lti-pu rpose tray.

Make sure the sheets behind the u nit are aligned with th e mu lti-pu rpose

tray.


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8. Slide the paper guide against the left edge of the sheet, leaving a 0.04 inch (1

m m ) gap between th e paper guide and the edge of the sheet.

Make sure the sheet is und er the tabs on the m ulti-pu rpose tray.

9. Your MultiPASS is now ready to print. Set your M acintosh to print on thebann er paper.

Allow the paper to flow over th e edge of the table as it exits th e MultiPASS.


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Chapter 3 Docum ent H andling 3 - 1

Chapter 3

Document Handling

This chapter gives details on the requ irement s for docum ents you can feed into

your MultiPASS. Whether you are faxing, copying, or scannin g a do cum ent, read

this chapter carefully for inform ation o n the types of docum ents you can feed, and

instru ctions on load ing docum ents for you r specific needs. This chapter also

describes how to u se you r Mu ltiPASS to m ake cop ies.

Docum ent Requ irement s for Faxing, Copying, and Scann ing ....................4-2

q Problem Documents................................................................................4-3

q

Scann ed Im age Area.................................................................................4-4 Selecting Autom atic/M anu al Docu m ent Feed ............................................. 4-5

q Loadin g Docum ent s for Autom atic Feed ...............................................4- 6

q Loadin g Do cum ent s for Man ual Feed ..................................................4-11

Copying Documents....................................................................................4-13

Sett ing the Pap er Type for Color Cop ying.................................................. 4-16

Setting the Length o f the Bottom Margin for Co lor Prin ting ...................4-17


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3 - 2 Docum ent H an dlin g Chap ter 3

Document Requirements for Faxing, Copying, andScanning

The do cum ents you feed into th e Auto m atic Docum ent Feeder (ADF) for faxing,

copying, and scann ing mu st meet the following requirem ents.

When the document feed lever is set for automatic document feed

When the document feed lever is set for manual document feed

Size:(W x L)

Maximu m : 8.5 x App rox. 39 in. (216 mm x App rox. 1 m)

Minim um : 8.27 x 5.83 in. (210 x 148 m m )

Quantity: Up to 20 letter-size, 20 A4-size, or 10 legal-size sheets

1 sheet for sizes other t han the above

20 lb (75 g/m2) p aper

Thickness: 0.003 to 0.005 in. (0.08 to 0.13 mm )

All sheets shou ld be of the same thickness.

Weight: 20 to 24 lb. (75 to 90 g/m 2)

All sheets should be th e same weight

Size:(W x L)

Maximu m : 8.5 x App rox. 39 in. (216 mm x App rox. 1 m)

Minim um : 3.15 x 1.77 in. (80 x 45 m m )

Quantity: 1 sheet

Thickness: 0.003 to 0.017 in. (0.08 to 0.43 mm )

Weight: 24 to 90.7 lb. (90 to 340 g/m2)


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Chapter 3 Docum ent H andling 3 - 3

Problem Documents To p revent p aper jams in t he ADF, do not u se any of the following in the

MultiPASS:

Remove all staples, paper clips, or any other fasteners before loading the

docum ent into the ADF.

Make sure any glue, ink, or correction flu id on the paper is com pletely dry

before loading the docum ent into the ADF.

If you have a docum ent that will no t feed in to the Mu ltiPASS properly, make a

pho tocopy of the docum ent, then load the copy instead.

WRINKLED ORCREASED PAPER

CURLED ORROLLED PAPER

TORN PAPER

ONION SKIN ORTHIN PAPER

COATED PAPERCARBON PAPER ORCARBON-BACKEDPAPER


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3 - 4 Docum ent H an dlin g Chap ter 3

Scanned Image Area

The shaded area in th e illustration below is outside the scannin g area of the

MultiPASS. Make sure your docu m ents text an d grap hics do n ot extend into these

margins.

MAX. 0.18"