Canon IR Advance C2020 Trouble Error Codes

7/25/2019 Canon IR Advance C2020 Trouble Error Codes

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Canon iR Advance C2020 Trouble Error Codes List

Code Description Remedy

E001-

0001

Main Thermistor hightemperature detectionMain Thermistor 2 detecteda temperature of 230 deg Cor higher for 0.1 sec orlonger.

Fixing Assembly error, Fixing temperature detection error1. Check failure between the DC Controller PCB(UN09/J12) and the Fixing Assembly(UN37/J123,UN13/J13) (trapped cable, open circuit,connector disconnection). -> Replace the part in the caseof trapped cable/open circuit 2. Disconnect the connectorof DC Controller PCB (UN09/J12) and start the hostmachine to check the reading value of the following:service mode > COPIER > DISPLAY > ANALOG > FIX-C=> When the value is 40 deg C or higher 3-1. Replace theDC Controller PCB (UN09) => When the value is lowerthan 40 deg C 3-2. Replace the Fixing Assembly NOTE:

After performing the above remedy work, go through thefollowing to clear the error: COPIER > FUNCTION >

CLEAR > ERR

E001-

0002

Center Thermistor hightemperature detectionMain Thermistor 1 detecteda temperature of 283 deg Cor higher for 0.1 sec orlonger.

Fixing Assembly error, Fixing temperature detection error1. Check failure between the DC Controller PCB (UN09/J12) and the Fixing Assembly (UN37/ J123, UN13/ J13)(trapped cable, open circuit, connector disconnection). ->Replace the part in the case of trapped cable/open circuit2. Disconnect the connector of DC Controller PCB (UN09/J12) and start the host machine to check the readingvalue of the following: service mode > COPIER >DISPLAY > ANALOG > FIX-E => When the value is 40deg C or higher 3-1. Replace the DC Controller PCB

(UN09) => When the value is lower than 40 deg C 3-2.Replace the Fixing Assembly NOTE: After performing theabove remedy work, go through the following to clear theerror: COPIER > FUNCTION > CLEAR > ERR

E001-

0003

Edge Thermistor hightemperature detectionSub Thermistor 1 detected a

temperature of 283 deg C orhigher for 0.1 sec or longer.

Fixing Assembly error, Fixing temperature detection error1. Check failure between the DC Controller PCB (UN09/J12) and the Fixing Assembly (UN37/ J123, UN13/ J13)(trapped cable, open circuit, connector disconnection). ->Replace the part in the case of trapped cable/open circuit2. Disconnect the connector of DC Controller PCB (UN09/J12) and start the host machine to check the readingvalue of the following: service mode > COPIER >

DISPLAY > ANALOG > FIX-E2 => When the value is 40deg C or higher 3-1. Replace the DC Controller PCB(UN09) => When the value is lower than 40 deg C 3-2.Replace the Fixing Assembly NOTE: After performing theabove remedy work, go through the following to clear theerror: COPIER > FUNCTION > CLEAR > ERR

E001-

0004

Edge Thermistor hightemperature detection

Fixing Assembly error, Fixing temperature detection error1. Check failure between the DC Controller PCB (UN09/


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Sub Thermistor 2 detected atemperature of 283 deg C orhigher for 0.1 sec or longer.

J12) and the Fixing Assembly (UN37/ J123, UN13/ J13)(trapped cable, open circuit, connector disconnection). ->Replace the part in the case of trapped cable/open circuit2. Disconnect the connector of DC Controller PCB (UN09/J12) and start the host machine to check the readingvalue of the following: service mode > COPIER >DISPLAY > ANALOG > FIX-E3 => When the value is 40deg C or higher 3-1. Replace the DC Controller PCB(UN09) => When the value is lower than 40 deg C 3-2.Replace the Fixing Assembly NOTE: After performing theabove remedy work, go through the following to clear theerror: COPIER > FUNCTION > CLEAR > ERR

E001-

0005

Center Thermistor high

temperature detectionMain Thermistor 1 hardwaresignal is continued for 1 secor longer.

Fixing Assembly error, Fixing temperature detection error1. Check failure between the DC Controller PCB (UN09/J12) and the Fixing Assembly (UN37/ J123, UN13/ J13)(trapped cable, open circuit, connector disconnection). ->Replace the part in the case of trapped cable/open circuit

2. Disconnect the connector of DC Controller PCB (UN09/J12) and start the host machine to check the readingvalue of the following: service mode > COPIER >DISPLAY > ANALOG > FIX-E => When the value is 40deg C or higher 3-1. Replace the DC Controller PCB(UN09) => When the value is lower than 40 deg C 3-2.Replace the Fixing Assembly NOTE: After performing theabove remedy work, go through the following to clear theerror: COPIER > FUNCTION > CLEAR > ERR

E001-

0006

Edge Thermistor hightemperature detectionSub Thermistor 1 hardwareerror detection signal iscontinued for 1 sec orlonger.

Fixing Assembly error, Fixing temperature detection error1. Check failure between the DC Controller PCB (UN09/J12) and the Fixing Assembly (UN37/ J123, UN13/ J13)

(trapped cable, open circuit, connector disconnection). ->Replace the part in the case of trapped cable/open circuit2. Disconnect the connector of DC Controller PCB (UN09/J12) and start the host machine to check the readingvalue of the following: service mode > COPIER >DISPLAY > ANALOG > FIX-E2 => When the value is 40deg C or higher 3-1. Replace the DC Controller PCB(UN09) => When the value is lower than 40 deg C 3-2.Replace the Fixing Assembly NOTE: After performing theabove remedy work, go through the following to clear theerror: COPIER > FUNCTION > CLEAR > ERR

E001-

0007

Edge Thermistor hightemperature detectionSub Thermistor 2 hardwareerror detection signal iscontinued for 1 sec orlonger.

Fixing Assembly error, Fixing temperature detection error1. Check failure between the DC Controller PCB (UN09/J12) and the Fixing Assembly (UN37/ J123, UN13/ J13)(trapped cable, open circuit, connector disconnection). ->Replace the part in the case of trapped cable/open circuit2. Disconnect the connector of DC Controller PCB (UN09/J12) and start the host machine to check the readingvalue of the following: service mode > COPIER >DISPLAY > ANALOG > FIX-C Check the reading value of


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the following: service mode > COPIER > DISPLAY >ANALOG > FIX-E3 => When the value is 40 deg C orhigher 3-1. Replace the DC Controller PCB (UN09) =>When the value is lower than 40 deg C 3-2. Replace theFixing Assembly NOTE: After performing the aboveremedy work, go through the following to clear the error:COPIER > FUNCTION > CLEAR > ERR

E001-

0008

Displacement detectionThe temperature differencebetween the Sub Thermistor1 (TH3) and the SubThermistor 2 (TH4) remained45 deg C or more for 1

second or more.

Fixing Assembly error, Fixing temperature detection error1. Check failure between the DC Controller PCB (UN09/J12) and the Fixing Assembly (UN37/ J123, UN13/ J13)(trapped cable, open circuit, connector disconnection). ->Replace the part in the case of trapped cable/open circuit2. Disconnect the connector of DC Controller PCB (UN09/J12) and start the host machine to check the readingvalue of the following: service mode > COPIER >DISPLAY > ANALOG > FIX-E2,FIX-E3 => When thevalue of either one is 40 deg C or higher 3-1. Replace the

DC Controller PCB (UN09) => When the both values arelower than 40 deg C 3-2. Replace the Fixing AssemblyNOTE: After performing the above remedy work, gothrough the following to clear the error: COPIER >FUNCTION > CLEAR > ERR

E002-

0006

Detection of abnormaltemperature increase

Fixing Assembly error, Fixingtemperature detection error

1. Check the location for voltage of the Fixing Assembly -> Replace with a correct Fixing Assembly for the locationin the case of mismatching. 2. Check the location forvoltage of the AC Driver PCB (UN14) -> Replace with acorrect AC Driver PCB (UN14) for the location in the caseof mismatching. 3. Check failure between the AC DriverPCB (UN14/J103) and the Fixing Assembly (UN37/J123,

UN13/J13). (trapped cable, open circuit, connectordisconnection) -> Replace the part in the case of trappedcable/open circuit 4. Replace the AC Driver PCB (UN14)5. Replace the Fixing Assembly 6. Replace the DCController PCB (UN09) NOTE: After performing the aboveremedy work, go through the following to clear the error:COPIER > FUNCTION > CLEAR > ERR

E003-

0001

Thermistor open circuitdetectionIn the period from initialrotation to printing, Main

Thermistor 1 detected atemperature of 22 deg C orlower for more than 5seconds.

Fixing Assembly error, Fixing temperature detection error1. Check failure between the DC Controller PCB (UN09/J12) and the Fixing Assembly (UN37/ J123, UN13/ J13)(trapped cable, open circuit, connector disconnection). ->

Replace the part in the case of trapped cable/open circuit2. Replace the Fixing Assembly 3. Replace the DCController PCB (UN09) NOTE: After performing the aboveremedy work, go through the following to clear the error:COPIER > FUNCTION > CLEAR > ERR

E003-

0002

Thermistor open circuitdetectionIn the period from initial

Fixing Assembly error, Fixing temperature detection error1. Check failure between the DC Controller PCB (UN09/J12) and the Fixing Assembly (UN37/ J123, UN13/ J13)


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rotation to printing, MainThermistor 2 detected atemperature of 40 deg C orlower for more than 3seconds.

(trapped cable, open circuit, connector disconnection). ->Replace the part in the case of trapped cable/open circuit2. Replace the Fixing Assembly 3. Replace the DCController PCB (UN09) NOTE: After performing the aboveremedy work, go through the following to clear the error:COPIER > FUNCTION > CLEAR > ERR

E003-

0003

Thermistor open circuitdetectionIn the period from initialrotation to printing, SubThermistor 1 detected atemperature of 40 deg C orlower for more than 3seconds.

Fixing Assembly error, Fixing temperature detection error1. Check failure between the DC Controller PCB (UN09/J12) and the Fixing Assembly (UN37/ J123, UN13/ J13)(trapped cable, open circuit, connector disconnection). ->Replace the part in the case of trapped cable/open circuit2. Replace the Fixing Assembly 3. Replace the DCController PCB (UN09) NOTE: After performing the aboveremedy work, go through the following to clear the error:COPIER > FUNCTION > CLEAR > ERR

E003-

0004

Thermistor open circuit

detectionIn the period from initialrotation to printing, SubThermistor 2 detected atemperature of 40 deg C orlower for more than 3seconds.

Fixing Assembly error, Fixing temperature detection error1. Check failure between the DC Controller PCB (UN09/

J12) and the Fixing Assembly (UN37/ J123, UN13/ J13)(trapped cable, open circuit, connector disconnection). ->Replace the part in the case of trapped cable/open circuit2. Replace the Fixing Assembly 3. Replace the DCController PCB (UN09) NOTE: After performing the aboveremedy work, go through the following to clear the error:COPIER > FUNCTION > CLEAR > ERR

E003-

0005

Main Thermistor 2 lowtemperature detection atprintingIn the period from printing to

last rotation, MainThermistor 1 detected atemperature of 70 deg C orlower for more than 5seconds.

Fixing Assembly error, Fixing temperature detection error1. Check failure between the DC Controller PCB (UN09/J12) and the Fixing Assembly (UN37/ J123, UN13/ J13)(trapped cable, open circuit, connector disconnection). ->

Replace the part in the case of trapped cable/open circuit2. Replace the Fixing Assembly 3. Replace the DCController PCB (UN09) NOTE: After performing the aboveremedy work, go through the following to clear the error:COPIER > FUNCTION > CLEAR > ERR

E003-

0006

Center Thermistor lowtemperature detection atprintingIn the period from printing tolast rotation, MainThermistor 2 detected atemperature of 80 deg C or

lower for more than 1second.

Fixing Assembly error, Fixing temperature detection error1. Check failure between the DC Controller PCB (UN09/J12) and the Fixing Assembly (UN37/ J123, UN13/ J13)(trapped cable, open circuit, connector disconnection). ->Replace the part in the case of trapped cable/open circuit2. Replace the Fixing Assembly 3. Replace the DCController PCB (UN09) NOTE: After performing the above

remedy work, go through the following to clear the error:COPIER > FUNCTION > CLEAR > ERR


E003-

0007

Edge Thermistor low temperaturedetection at printing

Fixing Assembly error, Fixing temperature detectionerror 1. Check failure between the DC Controller


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In the period from printing to lastrotation, Sub Thermistor 1detected a temperature of 80 degC or lower for more than 1second.

PCB (UN09/ J12) and the Fixing Assembly (UN37/J123, UN13/ J13) (trapped cable, open circuit,connector disconnection). -> Replace the part in thecase of trapped cable/open circuit 2. Replace theFixing Assembly 3. Replace the DC Controller PCB(UN09) NOTE: After performing the above remedywork, go through the following to clear the error:COPIER > FUNCTION > CLEAR > ERR

E003-

0008

Edge Thermistor low temperaturedetection at printingIn the period from printing to lastrotation, Sub Thermistor 2detected a temperature of 80 degC or lower for more than 1second.

Fixing Assembly error, Fixing temperature detectionerror 1. Check failure between the DC ControllerPCB (UN09/ J12) and the Fixing Assembly (UN37/J123, UN13/ J13) (trapped cable, open circuit,connector disconnection). -> Replace the part in thecase of trapped cable/open circuit 2. Replace theFixing Assembly 3. Replace the DC Controller PCB(UN09) NOTE: After performing the above remedywork, go through the following to clear the error:

COPIER > FUNCTION > CLEAR > ERR

E004-

0001

Fixing Relay PCB weldingdetection errorZero cross interruption althoughrelay is not ON.

Electrical trouble with abnormal fixing safety circuitrelay Replace the AC Driver PCB (UN14)

E004-

0005

Failure in electrical currentdetection circuit (abnormal smallcurrent)Failure in electrical currentdetection circuit (Less than the

specified range of current value)

Electrical trouble with abnormal fixing currentdetection circuit 1. Check failure between the ACDriver PCB (UN14/ J122) and the DC ControllerPCB (UN09/ J10). (trapped cable, open circuit,connector disconnection) -> Replace the part in thecase of trapped cable/open circuit 2. Replace the

AC Driver PCB (UN14) 3. Replace the DC ControllerPCB (UN09)

E004-

0006

Failure in electrical currentdetection circuit (abnormal largecurrent)Failure in electrical currentdetection circuit (More than thespecified range of current value)

Electrical trouble with abnormal fixing currentdetection circuit 1. Check failure between the ACDriver PCB (UN14/ J122) and the DC ControllerPCB (UN09/ J10). (trapped cable, open circuit,connector disconnection) -> Replace the part in thecase of trapped cable/open circuit 2. Replace the

AC Driver PCB (UN14) 3. Replace the DC ControllerPCB (UN09)

E009-

0000

Fixing Film Unit engagement /disengagement errorThere is no change in the result ofdetection by the Fixing PressureRelease Sensor even after fiveseconds elapsed aftercounterclockwise rotation of theFixing Motor started.

Possible cause is overload or rotation failure of the

motor due to an electrical trouble 1. Check if theFixing Assembly is installed. 2. Remove and reinstallthe Fixing Assembly 3. Check the gear 4. Replacethe Fixing Assembly 5. Check theharness/connector between the DC Controller PCB(UN09/ J210) and the Fixing Motor (M17). 6. Checkthe harness/connector between the DC ControllerPCB (UN09/ J12) and the Fixing Pressure ReleaseSensor (PS24) 6. Check conduction of FU1153 in


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the AC Driver PCB (UN14) => Replace the ACDriver PCB (UN14) in the case of disconnection. 7.Replace the Fixing Motor (M17) 8. Replace the DCController PCB (UN09)

E010-

0001

ITB Motor startup errorWithin a specified period of timefrom the startup, the speed fails tobe OK.

Possible cause is overload or rotation failure of the

motor due to an electrical trouble 1. Check the MainDrive Unit (turn the unit by hand to see if it rotates)Replace the Main Drive Unit when the unit failed torotate When the unit rotates 2. Check failure of theharness between the ITB Motor (M02/ J6027) andthe DC Controller PCB (UN09/ J210W) (trappedcable, open circuit, connector disconnection) 3.Check conduction of the fuse (FU4) in the DCController PCB (UN09) When the fuse is not blownout 4-1. Replace the ITB Motor (M02) 5-1. Replacethe DC Controller PCB (UN09) 6-1. Replace theMain Drive Unit When the fuse is blown out 4-2.

Replace the DC Controller PCB (UN09)

E010-

0002ITB Motor speed error

Possible cause is overload or rotation failure of themotor due to an electrical trouble 1. Check the MainDrive Unit (turn the unit by hand to see if it rotates)Replace the Main Drive Unit when the unit failed torotate When the unit rotates 2. Check failure of theharness between the ITB Motor (M02/ J6027) andthe DC Controller PCB (UN09/ J210W) (trappedcable, open circuit, connector disconnection) 3.Check conduction of the fuse (FU4) in the DCController PCB (UN09) When the fuse is not blownout 4-1. Replace the ITB Motor (M02) 5-1. Replace

the DC Controller PCB (UN09) 6-1. Replace theMain Drive Unit When the fuse is blown out 4-2.Replace the DC Controller PCB (UN09)

E010-

0003

ITB Motor lock detectionWithin a specified period of timefrom the startup, signal is not

received.

Possible cause is overload or rotation failure of themotor due to an electrical trouble 1. Check the MainDrive Unit (turn the unit by hand to see if it rotates)Replace the Main Drive Unit when the unit failed torotate When the unit rotates 2. Check failure of theharness between the ITB Motor (M02/ J6027) andthe DC Controller PCB (UN09/ J210W) (trappedcable, open circuit, connector disconnection) 3.

Check conduction of the fuse (FU4) in the DCController PCB (UN09) When the fuse is not blownout 4-1. Replace the ITB Motor (M02) 5-1. Replacethe DC Controller PCB (UN09) 6-1. Replace theMain Drive Unit When the fuse is blown out 4-2.Replace the DC Controller PCB (UN09)

E012-

0001

CL Drum Motor speed errorWithin a specified period of time

Possible cause is overload or rotation failure of themotor due to an electrical trouble 1. Check the Main


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from the startup, the speed fails tobe OK.

Drive Unit (turn the unit by hand to see if it rotates)Replace the Main Drive Unit when the unit failed torotate When the unit rotates 2. Check failure of theharness between the Motor (M04/ J6025) and theDC Controller PCB (UN09/ J210W) (trapped cable,open circuit, connector disconnection) 3. Checkconduction of the fuse (FU7) in the DC ControllerPCB (UN09) When the fuse is not blown out 4-1.Replace the Drum Motor (M04) 5-1. Replace the DCController PCB (UN09) When the fuse is blown out4-2. Replace the DC Controller PCB (UN09)

E012-

0002 CL Drum Motor speed error

Possible cause is overload or rotation failure of themotor due to an electrical trouble 1. Check the MainDrive Unit (turn the unit by hand to see if it rotates)Replace the Main Drive Unit when the unit failed torotate When the unit rotates 2. Check failure of theharness between the Motor (M04/ J6025) and the

DC Controller PCB (UN09/ J210W) (trapped cable,open circuit, connector disconnection) 3. Checkconduction of the fuse (FU7) in the DC ControllerPCB (UN09) When the fuse is not blown out 4-1.Replace the Drum Motor (M04) 5-1. Replace the DCController PCB (UN09) When the fuse is blown out4-2. Replace the DC Controller PCB (UN09)

E012-

0003

CL Drum Motor lock detectionWithin a specified period of timefrom the startup, the speed fails tobe OK.

Possible cause is overload or rotation failure of themotor due to an electrical trouble 1. Check the MainDrive Unit (turn the unit by hand to see if it rotates)Replace the Main Drive Unit when the unit failed torotate When the unit rotates 2. Check failure of the

harness between the Motor (M04/ J6025) and theDC Controller PCB (UN09/ J210W) (trapped cable,open circuit, connector disconnection) 3. Checkconduction of the fuse (FU7) in the DC ControllerPCB (UN09) When the fuse is not blown out 4-1.Replace the Drum Motor (M04) 5-1. Replace the DCController PCB (UN09) When the fuse is blown out4-2. Replace the DC Controller PCB (UN09)

E014-

0001

Fixing Motor startup errorWithin a specified period of timefrom the startup, the speed fails tobe OK.

Possible cause is overload or rotation failure of themotor due to an electrical trouble 1. Check if theFixing Assembly is installed. 2. Remove and reinstall

the Fixing Assembly 3. Check the gear 4. Replacethe Fixing Assembly 5. Check theharness/connector between the DC Controller PCB(UN09/ J210) and the Fixing Motor (M17). 6. Checkconduction of FU1153 in the AC Driver PCB (UN14)=>Replace the AC Driver when the fuse is blown out7. Replace the Fixing Motor (M17) 8. Replace theDC Controller PCB (UN09)


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E014-

0002

Fixing Motor speed errorond.

Possible cause is overload or rotation failure of themotor due to an electrical trouble 1. Check if theFixing Assembly is installed. 2. Remove and reinstallthe Fixing Assembly 3. Check the gear 4. Replacethe Fixing Assembly 5. Check theharness/connector between the DC Controller PCB(UN09/ J210) and the Fixing Motor (M17). 6. Checkconduction of FU1153 in the AC Driver PCB (UN14)=>Replace the AC Driver when the fuse is blown out7. Replace the Fixing Motor (M17) 8. Replace theDC Controller PCB (UN09)

E014-

0003

Fixing Motor lock detection.Within a specified period of timefrom the startup, signal is not

received.

Possible cause is overload or rotation failure of themotor due to an electrical trouble 1. Check if theFixing Assembly is installed. 2. Remove and reinstallthe Fixing Assembly 3. Check the gear 4. Replacethe Fixing Assembly 5. Check theharness/connector between the DC Controller PCB

(UN09/ J210) and the Fixing Motor (M17). 6. Checkconduction of FU1153 in the AC Driver PCB (UN14)=>Replace the AC Driver when the fuse is blown out7. Replace the Fixing Motor (M17) 8. Replace theDC Controller PCB (UN09)


E020-0020

ATR Sensor (Y) error ortoner supply errorError in detected TD ratio.

The average of ATRreference value is thespecified value or lower atthe time of ATR Sensor (Y)initialization.

1. Check if the Drum Unit (Y) is installed. 2. Check theDrum Unit Relay PCB (Y) (UN26) 3. Check the Drum Unit

Memory PCB (Y) (UN30) 4. Check the harness/connectorbetween the DC Controller PCB (UN09/ J25) and theDrum Unit Relay PCB (Y) (UN26). 5. Replace the DrumUnit (Y). 6. Replace the DC Controller PCB (UN09)

E020-

0030

ATR Sensor (Y) error ortoner supply errorError in detected TD ratio.The average of ATRreference value is thespecified value or higher atthe time of ATR Sensor (Y)initialization.

1. Check if the Drum Unit (Y) is installed. 2. Check theDrum Unit Relay PCB (Y) (UN26) 3. Check the Drum UnitMemory PCB (Y) (UN30) 4. Check the harness/connectorbetween the DC Controller PCB (UN09/ J25) and theDrum Unit Relay PCB (Y) (UN26). 5. Replace the DrumUnit (Y). 6. Replace the DC Controller PCB (UN09)

E020-

0040

ATR Sensor (Y) error ortoner supply errorUnable to adjust the controlvoltage at the time of ATRSensor (Y) initialization.



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E020-

0041

ATR Sensor (Y) error ortoner supply errorUnable to adjust the controlvoltage at the time of ATRSensor (Y) initialization.


E020-

0050

ATR patch failed to becreated correctly or PatchSensor errorHigh density for the target atpatch detection

1. Clean the scanners window. 2. Use your hand to checkif the shutter of the Registration Patch Sensor Unit can beopen. 3. Check if the window of the Patch Sensor (UN43/UN44) is soiled. 4. Check scar on the ITB. 5. Checkmovement of the Registration Shutter Solenoid (SL02).COPIER > FUNCTION > PART-CHK > SL to move SL026. Check the harness/connector between the DCController PCB (UN09/J12) and the Patch Sensors(UN43/J4007, UN44, J4006). 7.Replace the Drum Unit (Y)8.Replace the Registration Patch Sensor Unit 9 Replacethe ITB Unit. 10. Check conduction of the fuses (FU5,

FU8) in the DC Controller PCB (UN09). 11. Replace thePrimary Transfer High Voltage PCB (UN04) 12. Replacethe Developing High Voltage PCB (UN07) 13. Replace thePrimary Charging High Voltage PCB (UN06) 14. Replacethe Auxiliary High Voltage PCB (UN08) 15. Replace theReplace the DC Controller PCB (UN09)

E020-

0060


1. Check the patch shape. 2. Clean the high voltagecontact point with dry wiping or air blower. 3. Check theharness/connector between the DC Controller (UN09) andthe High Voltage PCB. Between the DC Controller PCB(UN09/ J21) and the Primary Charging High Voltage PCB(UN06/ J441, J442) Between the DC Controller PCB

(UN09/ J21, J22) and the Developing High Voltage PCB(UN07/ J451, J452) Between the DC Controller PCB(UN09/ J19) and the Auxiliary High Voltage PCB(UN08/J461, J462) Between the DC Controller PCB(J205) and the Primary Transfer High Voltage PCB(UN04/J1001) 4. Replace the Drum Unit (Y) 5. Replacethe Registration Patch Sensor Unit 6. Replace the ITBUnit. 7. Check conduction of the fuses (FU5, FU8) in theDC Controller PCB (UN09). 8. Replace the PrimaryTransfer High Voltage PCB (UN04) 9. Replace theDeveloping High Voltage PCB (UN07) 10. Replace thePrimary Charging High Voltage PCB (UN06) 11. Replace

the Auxiliary High Voltage PCB (UN08) 12. Replace theDC Controller PCB (UN09)

E020-

0070

Patch Sensor errorThe Patch Sensor could notread a patch properly.(Patch error due to softwareor the ITB Unit)

1.Turn OFF and then ON the power. 2.Replace the ITBUnit.


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E020-

0090

ATR Sensor (Y) error ortoner supply errorThe average of ATR Sensor(Y) detection value is thespecified value or lower.


E020-

0091

ATR Sensor (Y) error ortoner supply errorThe average of ATR Sensor(Y) detection value is thespecified value or higher.


E020-

00B0

ATR Sensor (Y) error ortoner supply errorT/D ratio detected by the

ATR Sensor (Y) (UN39) isequal to or higher than the

specified value (highdensity)

1. Check if the Drum Unit (Y) is installed. 2. Check theDrum Unit Relay PCB (Y) (UN26) 3. Check the Drum UnitMemory PCB (Y) (UN30) 4. Check the harness/connectorbetween the DC Controller PCB (UN09/ J25) and the

Drum Unit Relay PCB (Y) (UN26). 5. Replace the DrumUnit (Y). 6. Replace the DC Controller PCB (UN09)

E020-

00B1

ATR Sensor (Y) error ortoner supply errorError in detected delta T/Dratio T/D ratio detected bythe ATR Sensor (Y) (UN39)is equal to or lower than thespecified value (lightdensity)

Possible cause: overload with the motor or motor failure 1.Check conduction with FU2 on the DC Controller PCB(UN09) 2. Check the harness/connector between the DCController PCB (UN09/ J23) and PS06. 3. Replace the DCController PCB (UN09) 4. Check the Hopper Unit (Y) 5.Replace the Hopper Unit (Y).

E020-

0120

ATR Sensor (M) error or

toner supply errorError in detected TD ratio.The average of ATRreference value is thespecified value or lower atthe time of ATR Sensor (M)initialization.

1. Check if the Drum Unit (M) is installed. 2. Check theDrum Unit Relay PCB (M) (UN27). 3. Check the DrumUnit Memory PCB (M) (UN31). 4. Check theharness/connector between the DC Controller PCB(UN09/ J25) and the Drum Unit Relay PCB (M) (UN27). 5.Replace the Drum Unit (M). 6. Replace the DC ControllerPCB (UN09)

E020-

0130

ATR Sensor (M) error ortoner supply errorError in detected TD ratio.The average of ATR

reference value is thespecified value or higher atthe time of ATR Sensor (M)initialization.

1. Check if the Drum Unit (M) is installed. 2. Check theDrum Unit Relay PCB (M) (UN27). 3. Check the DrumUnit Memory PCB (M) (UN31). 4. Check theharness/connector between the DC Controller PCB

(UN09/ J25) and the Drum Unit Relay PCB (M) (UN27). 5.Replace the Drum Unit (M). 6. Replace the DC ControllerPCB (UN09)

E020-

0140

ATR Sensor (M) error ortoner supply errorUnable to adjust the controlvoltage at the time of ATR

1. Check if the Drum Unit (M) is installed. 2. Check theDrum Unit Relay PCB (M) (UN27). 3. Check the DrumUnit Memory PCB (M) (UN31). 4. Check theharness/connector between the DC Controller PCB


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Sensor (M) initialization (UN09/ J25) and the Drum Unit Relay PCB (M) (UN27). 5.Replace the Drum Unit (M). 6. Replace the DC ControllerPCB (UN09)

E020-

0141

ATR Sensor (M) error or

toner supply errorUnable to adjust the controlvoltage at the time of ATRSensor (M) initialization.

1. Check if the Drum Unit (M) is installed. 2. Check theDrum Unit Relay PCB (M) (UN27). 3. Check the Drum

Unit Memory PCB (M) (UN31). 4. Check theharness/connector between the DC Controller PCB(UN09/ J25) and the Drum Unit Relay PCB (M) (UN27). 5.Replace the Drum Unit (M). 6. Replace the DC ControllerPCB (UN09)


E020-

0150


1. Clean the scanners window. 2. Use your hand tocheck if the shutter of the Registration Patch Sensor Unitcan be open. 3. Check if the window of the Patch Sensor

(UN43/ UN44) is soiled. 4. Check scar on the ITB. 5.Check movement of the Registration Shutter Solenoid(SL02). COPIER > FUNCTION > PART-CHK > SL tomove SL02 6. Check the harness/connector between theDC Controller PCB (UN09/J12) and the Patch Sensors(UN43/J4007, UN44, J4006). 7.Replace the Drum Unit(M) 8.Replace the Registration Patch Sensor Unit 9Replace the ITB Unit. 10. Check conduction of the fuses(FU5, FU8) in the DC Controller PCB (UN09). 11.Replace the Primary Transfer High Voltage PCB (UN04)12. Replace the Developing High Voltage PCB (UN07)13. Replace the Primary Charging High Voltage PCB

(UN06) 14. Replace the Auxiliary High Voltage PCB(UN08) 15. Replace the Replace the DC Controller PCB(UN09)

E020-

0160


1. Check the patch shape. 2. Clean the high voltagecontact point with dry wiping or air blower. 3. Check theharness/connector between the DC Controller (UN09)and the High Voltage PCB. Between the DC ControllerPCB (UN09/ J21) and the Primary Charging High VoltagePCB (UN06/ J441, J442) Between the DC Controller PCB(UN09/ J21, J22) and the Developing High Voltage PCB(UN07/ J451, J452) Between the DC Controller PCB(UN09/ J19) and the Auxiliary High Voltage PCB(UN08/J461, J462) Between the DC Controller PCB(J205) and the Primary Transfer High Voltage PCB(UN04/J1001) 4. Replace the Drum Unit (M) 5. Replacethe Registration Patch Sensor Unit 6. Replace the ITBUnit. 7. Check conduction of the fuses (FU5, FU8) in theDC Controller PCB (UN09). 8. Replace the PrimaryTransfer High Voltage PCB (UN04) 9. Replace theDeveloping High Voltage PCB (UN07) 10. Replace the


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Primary Charging High Voltage PCB (UN06) 11. Replacethe Auxiliary High Voltage PCB (UN08) 12. Replace theDC Controller PCB (UN09)

E020-

0170

Patch Sensor errorThe Patch Sensor could not

read a patch properly. (Patcherror due to software or theITB Unit)

1.Turn OFF and then ON the power. 2.Replace the ITBUnit.

E020-

0190

ATR Sensor (M) error ortoner supply errorThe average of ATR Sensor(M) detection value is thespecified value or lower.

1. Check if the Drum Unit (M) is installed. 2. Check theDrum Unit Relay PCB (M) (UN27). 3. Check the DrumUnit Memory PCB (M) (UN31). 4. Check theharness/connector between the DC Controller PCB(UN09/ J25) and the Drum Unit Relay PCB (M) (UN27). 5.Replace the Drum Unit (M). 6. Replace the DC ControllerPCB (UN09)

E020-

0191

ATR Sensor (M) error ortoner supply errorThe average of ATR Sensor(M) detection value is thespecified value or higher.

1. Check if the Drum Unit (M) is installed. 2. Check the

Drum Unit Relay PCB (M) (UN27). 3. Check the DrumUnit Memory PCB (M) (UN31). 4. Check theharness/connector between the DC Controller PCB(UN09/ J25) and the Drum Unit Relay PCB (M) (UN27). 5.Replace the Drum Unit (M). 6. Replace the DC ControllerPCB (UN09)

E020-

01B0

ATR Sensor (M) error ortoner supply errorThe T/D ratio detected by the

ATR Sensor (M) (UN40) isequal to or higher than the

specified value (high density)

1. Check if the Drum Unit (M) is installed. 2. Check theDrum Unit Relay PCB (M) (UN27). 3. Check the DrumUnit Memory PCB (M) (UN31). 4. Check theharness/connector between the DC Controller PCB(UN09/ J25) and the Drum Unit Relay PCB (M) (UN27). 5.Replace the Drum Unit (M). 6. Replace the DC Controller

PCB (UN09)

E020-

01B1

ATR Sensor (M) error ortoner supply errorError in detected delta T/Dratio The T/D ratio detectedby the ATR Sensor (M)(UN40) is equal to or lowerthan the specified value (lightdensity)

Overload of the motor or motor failure 1. Checkconduction with FU2 on the DC Controller PCB (UN09) 2.Check the harness/connector between the DC ControllerPCB (UN09/J24) and PS07. 3. Replace the DC ControllerPCB (UN09) 4. Check the Hopper Unit (M) 5. Replace theHopper Unit (M).

E020-

0220

ATR Sensor (C) error ortoner supply error

Error in detected TD ratio.The average of ATRreference value is thespecified value or lower atthe time of ATR Sensor (C)initialization.

1. Check if the Drum Unit (C) is installed. 2. Check the

Drum Unit Relay PCB (C) (UN28) 3. Check the Drum UnitMemory PCB (C) (UN32) 4. Check the harness/connectorbetween the DC Controller PCB (UN09/ J25) and theDrum Unit Relay PCB (C) (UN28). 5. Replace the DrumUnit (C). 6. Replace the DC Controller PCB (UN09)

E020-

0230


1. Check if the Drum Unit (C) is installed. 2. Check theDrum Unit Relay PCB (C) (UN28) 3. Check the Drum Unit


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13

Error in detected TD ratio.The average of ATRreference value is thespecified value or higher atthe time of ATR Sensor (C)initialization.

Memory PCB (C) (UN32) 4. Check the harness/connectorbetween the DC Controller PCB (UN09/ J25) and theDrum Unit Relay PCB (C) (UN28). 5. Replace the DrumUnit (C). 6. Replace the DC Controller PCB (UN09)

E020-

0240

ATR Sensor (C) error ortoner supply errorUnable to adjust the controlvoltage at the time of ATRSensor (C) initialization.

1. Check if the Drum Unit (C) is installed. 2. Check theDrum Unit Relay PCB (C) (UN28) 3. Check the Drum UnitMemory PCB (C) (UN32) 4. Check the harness/connectorbetween the DC Controller PCB (UN09/ J25) and theDrum Unit Relay PCB (C) (UN28). 5. Replace the DrumUnit (C). 6. Replace the DC Controller PCB (UN09)

E020-

0241

ATR Sensor (C) error ortoner supply errorUnable to adjust the controlvoltage at the time of ATR

Sensor (C) initialization.

1. Check if the Drum Unit (C) is installed. 2. Check theDrum Unit Relay PCB (C) (UN28) 3. Check the Drum UnitMemory PCB (C) (UN32) 4. Check the harness/connectorbetween the DC Controller PCB (UN09/ J25) and theDrum Unit Relay PCB (C) (UN28). 5. Replace the Drum

Unit (C). 6. Replace the DC Controller PCB (UN09)

E020-

0250

ATR patch failed to becreated correctly or PatchSensor errorHigh density for the target at

patch detection

1. Clean the scanners window. 2. Use your hand tocheck if the shutter of the Registration Patch Sensor Unitcan be open. 3. Check if the window of the Patch Sensor(UN43/ UN44) is soiled. 4. Check scar on the ITB. 5.Check movement of the Registration Shutter Solenoid(SL02). COPIER > FUNCTION > PART-CHK > SL tomove SL02 6. Check the harness/connector between theDC Controller PCB (UN09/J12) and the Patch Sensors(UN43/J4007, UN44, J4006). 7.Replace the Drum Unit(C) 8.Replace the Registration Patch Sensor Unit 9

Replace the ITB Unit. 10. Check conduction of the fuses(FU5, FU8) in the DC Controller PCB (UN09). 11.Replace the Primary Transfer High Voltage PCB (UN04)12. Replace the Developing High Voltage PCB (UN07)13. Replace the Primary Charging High Voltage PCB(UN06) 14. Replace the Auxiliary High Voltage PCB(UN08) 15. Replace the Replace the DC Controller PCB(UN09)

E020-

0260


1. Check the patch shape. 2. Clean the high voltagecontact point with dry wiping or air blower. 3. Check theharness/connector between the DC Controller (UN09)and the High Voltage PCB. Between the DC Controller

PCB (UN09/ J21) and the Primary Charging High VoltagePCB (UN06/ J441, J442) Between the DC Controller PCB(UN09/ J21, J22) and the Developing High Voltage PCB(UN07/ J451, J452) Between the DC Controller PCB(UN09/ J19) and the Auxiliary High Voltage PCB(UN08/J461, J462) Between the DC Controller PCB(J205) and the Primary Transfer High Voltage PCB(UN04/J1001) 4. Replace the Drum Unit (C) 5. Replace


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the Registration Patch Sensor Unit 6. Replace the ITBUnit. 7. Check conduction of the fuses (FU5, FU8) in theDC Controller PCB (UN09). 8. Replace the PrimaryTransfer High Voltage PCB (UN04) 9. Replace theDeveloping High Voltage PCB (UN07) 10. Replace thePrimary Charging High Voltage PCB (UN06) 11. Replacethe Auxiliary High Voltage PCB (UN08) 12. Replace theDC Controller PCB (UN09)

E020-

0290

ATR Sensor (C) error ortoner supply errorThe average of ATR Sensor(C) detection value is thespecified value or lower.


E020-

0291


The average of ATR Sensor(C) detection value is thespecified value or higher.

1. Check if the Drum Unit (C) is installed. 2. Check theDrum Unit Relay PCB (C) (UN28) 3. Check the Drum UnitMemory PCB (C) (UN32) 4. Check the harness/connector

between the DC Controller PCB (UN09/ J25) and theDrum Unit Relay PCB (C) (UN28). 5. Replace the DrumUnit (C). 6. Replace the DC Controller PCB (UN09)


E020-

02B0

ATR Sensor (C) error ortoner supply errorThe T/D ratio detected by the

ATR Sensor (C) (UN41) isequal to or higher than thespecified value (high density)


E020-

02B1

ATR Sensor (C) error ortoner supply errorError in detected delta T/Dratio The T/D ratio detectedby the ATR Sensor (C)(UN41) is equal to or lowerthan the specified value (lightdensity)

Overload of the motor or motor failure 1. Checkconduction of FU9 on the DC Controller PCB (UN09). 2.Check the harness/connector between the DC ControllerPCB (UN09/J24) and PS08. 3. Replace the DC ControllerPCB (UN09) 4. Check the Hopper Unit (C). 5. Replacethe Hopper Unit (C).

E020-

0320

ATR Sensor (Bk) error ortoner supply error

Error in detected TD ratio.The average of ATRreference value is thespecified value or lower atthe time of ATR Sensor (Bk)initialization.

1. Check if the Drum Unit (Bk) is installed. 2. Check the

Drum Unit Relay PCB (Bk) (UN29) 3. Check the DrumUnit Memory PCB (Bk) (UN33) 4. Check theharness/connector between the DC Controller PCB(UN09/ J25) and the Drum Unit Relay PCB (Bk) (UN29).5. Replace the Drum Unit (Bk). 6. Replace the DCController PCB (UN09)

E020-

0330

ATR Sensor (Bk) error ortoner supply error

1. Check if the Drum Unit (Bk) is installed. 2. Check theDrum Unit Relay PCB (Bk) (UN29) 3. Check the Drum


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Error in detected TD ratio.The average of ATRreference value is thespecified value or higher atthe time of ATR Sensor (Bk)initialization.

Unit Memory PCB (Bk) (UN33) 4. Check theharness/connector between the DC Controller PCB(UN09/ J25) and the Drum Unit Relay PCB (Bk) (UN29).5. Replace the Drum Unit (Bk). 6. Replace the DCController PCB (UN09)

E020-

0340

ATR Sensor (Bk) error ortoner supply errorUnable to adjust the controlvoltage at the time of ATRSensor (Bk) initialization.

1. Check if the Drum Unit (Bk) is installed. 2. Check theDrum Unit Relay PCB (Bk) (UN29) 3. Check the DrumUnit Memory PCB (Bk) (UN33) 4. Check theharness/connector between the DC Controller PCB(UN09/ J25) and the Drum Unit Relay PCB (Bk) (UN29).5. Replace the Drum Unit (Bk). 6. Replace the DCController PCB (UN09)

E020-

0341

ATR Sensor (Bk) error ortoner supply errorUnable to adjust the control

voltage at the time of ATRSensor (Bk) initialization.

1. Check if the Drum Unit (Bk) is installed. 2. Check theDrum Unit Relay PCB (Bk) (UN29) 3. Check the DrumUnit Memory PCB (Bk) (UN33) 4. Check theharness/connector between the DC Controller PCB

(UN09/ J25) and the Drum Unit Relay PCB (Bk) (UN29).5. Replace the Drum Unit (Bk). 6. Replace the DCController PCB (UN09)

E020-

0350

ATR patch failed to becreated correctly or Patch

Sensor errorHigh density for the target atpatch detection

1. Clean the scanners window. 2. Use your hand tocheck if the shutter of the Registration Patch Sensor Unitcan be open. 3. Check if the window of the Patch Sensor(UN43/ UN44) is soiled. 4. Check scar on the ITB. 5.Check movement of the Registration Shutter Solenoid(SL02). COPIER > FUNCTION > PART-CHK > SL tomove SL02 6. Check the harness/connector between theDC Controller PCB (UN09/J12) and the Patch Sensors

(UN43/J4007, UN44, J4006). 7.Replace the Drum Unit(Bk) 8.Replace the Registration Patch Sensor Unit 9Replace the ITB Unit. 10. Check conduction of the fuses(FU5, FU8) in the DC Controller PCB (UN09). 11.Replace the Primary Transfer High Voltage PCB (UN04)12. Replace the Developing High Voltage PCB (UN07)13. Replace the Primary Charging High Voltage PCB(UN06) 14. Replace the Auxiliary High Voltage PCB(UN08) 15. Replace the Replace the DC Controller PCB(UN09)

E020-

0360


1. Check the patch shape. 2. Clean the high voltagecontact point with dry wiping or air blower. 3. Check the

harness/connector between the DC Controller (UN09)and the High Voltage PCB. Between the DC ControllerPCB (UN09/ J21) and the Primary Charging High VoltagePCB (UN06/ J441, J442) Between the DC Controller PCB(UN09/ J21, J22) and the Developing High Voltage PCB(UN07/ J451, J452) Between the DC Controller PCB(UN09/ J19) and the Auxiliary High Voltage PCB(UN08/J461, J462) Between the DC Controller PCB


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(J205) and the Primary Transfer High Voltage PCB(UN04/J1001) 4. Replace the Drum Unit (Bk) 5. Replacethe Registration Patch Sensor Unit 6. Replace the ITBUnit. 7. Check conduction of the fuses (FU5, FU8) in theDC Controller PCB (UN09). 8. Replace the PrimaryTransfer High Voltage PCB (UN04) 9. Replace theDeveloping High Voltage PCB (UN07) 10. Replace thePrimary Charging High Voltage PCB (UN06) 11. Replacethe Auxiliary High Voltage PCB (UN08) 12. Replace theDC Controller PCB (UN09)

E020-

0390

ATR Sensor (Bk) error ortoner supply errorThe average of ATR Sensor(Bk) detection value is thespecified value or lower.


E020-

0391

ATR Sensor (Bk) error ortoner supply errorThe average of ATR Sensor(Bk) detection value is thespecified value or higher.


E020-

03B0

ATR Sensor (Bk) error ortoner supply errorThe T/D ratio detected by the

ATR Sensor (Bk) (UN42) is

equal to or higher than thespecified value (high density)

1. Check if the Drum Unit (Bk) is installed. 2. Check theDrum Unit Relay PCB (Bk) (UN29) 3. Check the DrumUnit Memory PCB (Bk) (UN33) 4. Check theharness/connector between the DC Controller PCB

(UN09/ J25) and the Drum Unit Relay PCB (Bk) (UN29).5. Replace the Drum Unit (Bk). 6. Replace the DCController PCB (UN09)

E020-

03B1

ATR Sensor (Bk) error ortoner supply errorError in detected delta T/Dratio The T/D ratio detectedby the ATR Sensor (Bk)(UN42) is equal to or lowerthan the specified value (lightdensity)

Overload of the motor or motor failure 1. Checkconduction of FU9 on the DC Controller PCB (UN09). 2.Check the harness/connector between the DC ControllerPCB (UN09/J26) and PS09 3. Replace the DC ControllerPCB (UN09) 4. Check the Hopper Unit (Bk). 5. Replacethe Hopper Unit (Bk).

E020-

1050

Abnormal Y color patchreading valueDark patch although setting0 for the patch level

1. Clean the scanners window. 2. Use your hand tocheck if the shutter of the Registration Patch Sensor Unitcan be open. 3. Check if the window of the Patch Sensor(UN43/ UN44) is soiled. 4. Check scar on the ITB. 5.Check movement of the Registration Shutter Solenoid(SL02). COPIER > FUNCTION > PART-CHK > SL tomove SL02 6. Check the harness/connector between theDC Controller PCB (UN09/J12) and the Patch Sensors(UN43/J4007, UN44, J4006). 7.Replace the Drum Unit


17/62

17

(Y) 8.Replace the Registration Patch Sensor Unit 9Replace the ITB Unit. 10. Check conduction of the fuses(FU5, FU8) in the DC Controller PCB (UN09). 11.Replace the Primary Transfer High Voltage PCB (UN04)12. Replace the Developing High Voltage PCB (UN07)13. Replace the Primary Charging High Voltage PCB(UN06) 14. Replace the Auxiliary High Voltage PCB(UN08) 15. Replace the Replace the DC Controller PCB(UN09)

E020-

1060

Abnormal Y color patchreading valueLight patch although setting7 for patch level

1. Check the patch shape. 2. Clean the high voltagecontact point with dry wiping or air blower. 3. Check theharness/connector between the DC Controller (UN09)and the High Voltage PCB. Between the DC ControllerPCB (UN09/ J21) and the Primary Charging High VoltagePCB (UN06/ J441, J442) Between the DC Controller PCB(UN09/ J21, J22) and the Developing High Voltage PCB(UN07/ J451, J452) Between the DC Controller PCB

(UN09/ J19) and the Auxiliary High Voltage PCB(UN08/J461, J462) Between the DC Controller PCB(J205) and the Primary Transfer High Voltage PCB(UN04/J1001) 4. Replace the Drum Unit (Y) 5. Replacethe Registration Patch Sensor Unit 6. Replace the ITBUnit. 7. Check conduction of the fuses (FU5, FU8) in theDC Controller PCB (UN09). 8. Replace the PrimaryTransfer High Voltage PCB (UN04) 9. Replace theDeveloping High Voltage PCB (UN07) 10. Replace thePrimary Charging High Voltage PCB (UN06) 11. Replacethe Auxiliary High Voltage PCB (UN08) 12. Replace theDC Controller PCB (UN09)

E020-

1150

Abnormal M color patchreading valueDark patch although setting0 for the patch level

1. Clean the scanners window. 2. Use your hand tocheck if the shutter of the Registration Patch Sensor Unitcan be open. 3. Check if the window of the Patch Sensor(UN43/ UN44) is soiled. 4. Check scar on the ITB. 5.Check movement of the Registration Shutter Solenoid(SL02). COPIER > FUNCTION > PART-CHK > SL tomove SL02 6. Check the harness/connector between theDC Controller PCB (UN09/J12) and the Patch Sensors(UN43/J4007, UN44, J4006). 7.Replace the Drum Unit(M) 8.Replace the Registration Patch Sensor Unit 9Replace the ITB Unit. 10. Check conduction of the fuses(FU5, FU8) in the DC Controller PCB (UN09). 11.

Replace the Primary Transfer High Voltage PCB (UN04)12. Replace the Developing High Voltage PCB (UN07)13. Replace the Primary Charging High Voltage PCB(UN06) 14. Replace the Auxiliary High Voltage PCB(UN08) 15. Replace the Replace the DC Controller PCB(UN09)


18/62

18


E020-

1160

Abnormal M color patchreading valueLight patch although setting7 for patch level (unable tofit in the target between 550and 640)

1. Check the patch shape. 2. Clean the high voltagecontact point with dry wiping or air blower. 3. Check theharness/connector between the DC Controller (UN09) andthe High Voltage PCB. Between the DC Controller PCB

(UN09/ J21) and the Primary Charging High Voltage PCB(UN06/ J441, J442) Between the DC Controller PCB(UN09/ J21, J22) and the Developing High Voltage PCB(UN07/ J451, J452) Between the DC Controller PCB(UN09/ J19) and the Auxiliary High Voltage PCB(UN08/J461, J462) Between the DC Controller PCB (J205)and the Primary Transfer High Voltage PCB (UN04/J1001)4. Replace the Drum Unit (M) 5. Replace the RegistrationPatch Sensor Unit 6. Replace the ITB Unit. 7. Checkconduction of the fuses (FU5, FU8) in the DC ControllerPCB (UN09). 8. Replace the Primary Transfer HighVoltage PCB (UN04) 9. Replace the Developing High

Voltage PCB (UN07) 10. Replace the Primary ChargingHigh Voltage PCB (UN06) 11. Replace the Auxiliary HighVoltage PCB (UN08) 12. Replace the DC Controller PCB(UN09)

E020-1250

Abnormal C color patch

reading valueDark patch although setting0 for the patch level

1. Clean the scanners window. 2. Use your hand to checkif the shutter of the Registration Patch Sensor Unit can beopen. 3. Check if the window of the Patch Sensor (UN43/UN44) is soiled. 4. Check scar on the ITB. 5. Checkmovement of the Registration Shutter Solenoid (SL02).COPIER > FUNCTION > PART-CHK > SL to move SL026. Check the harness/connector between the DC ControllerPCB (UN09/J12) and the Patch Sensors (UN43/J4007,UN44, J4006). 7.Replace the Drum Unit (C) 8.Replace theRegistration Patch Sensor Unit 9 Replace the ITB Unit. 10.Check conduction of the fuses (FU5, FU8) in the DCController PCB (UN09). 11. Replace the Primary TransferHigh Voltage PCB (UN04) 12. Replace the DevelopingHigh Voltage PCB (UN07) 13. Replace the PrimaryCharging High Voltage PCB (UN06) 14. Replace the

Auxiliary High Voltage PCB (UN08) 15. Replace theReplace the DC Controller PCB (UN09)

E020-

1260

Abnormal C color patchreading valueLight patch although setting7 for patch level (unable tofit in the target between 550and 640)

1. Check the patch shape. 2. Clean the high voltagecontact point with dry wiping or air blower. 3. Check the

harness/connector between the DC Controller (UN09) andthe High Voltage PCB. Between the DC Controller PCB(UN09/ J21) and the Primary Charging High Voltage PCB(UN06/ J441, J442) Between the DC Controller PCB(UN09/ J21, J22) and the Developing High Voltage PCB(UN07/ J451, J452) Between the DC Controller PCB(UN09/ J19) and the Auxiliary High Voltage PCB(UN08/J461, J462) Between the DC Controller PCB (J205)and the Primary Transfer High Voltage PCB (UN04/J1001)


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4. Replace the Drum Unit (C) 5. Replace the RegistrationPatch Sensor Unit 6. Replace the ITB Unit. 7. Checkconduction of the fuses (FU5, FU8) in the DC ControllerPCB (UN09). 8. Replace the Primary Transfer HighVoltage PCB (UN04) 9. Replace the Developing HighVoltage PCB (UN07) 10. Replace the Primary ChargingHigh Voltage PCB (UN06) 11. Replace the Auxiliary HighVoltage PCB (UN08) 12. Replace the DC Controller PCB(UN09)

E020-

1350

Abnormal Bk color patchreading value

Dark patch although setting0 for the patch level

1. Clean the scanners window. 2. Use your hand to checkif the shutter of the Registration Patch Sensor Unit can beopen. 3. Check if the window of the Patch Sensor (UN43/UN44) is soiled. 4. Check scar on the ITB. 5. Checkmovement of the Registration Shutter Solenoid (SL02).COPIER > FUNCTION > PART-CHK > SL to move SL026. Check the harness/connector between the DC ControllerPCB (UN09/J12) and the Patch Sensors (UN43/J4007,

UN44, J4006). 7.Replace the Drum Unit (Bk) 8.Replacethe Registration Patch Sensor Unit 9 Replace the ITB Unit.10. Check conduction of the fuses (FU5, FU8) in the DCController PCB (UN09). 11. Replace the Primary TransferHigh Voltage PCB (UN04) 12. Replace the DevelopingHigh Voltage PCB (UN07) 13. Replace the PrimaryCharging High Voltage PCB (UN06) 14. Replace the

Auxiliary High Voltage PCB (UN08) 15. Replace theReplace the DC Controller PCB (UN09)

E020-

1360

Abnormal Bk color patchreading valueLight patch although setting7 for patch level

1. Check the patch shape. 2. Clean the high voltagecontact point with dry wiping or air blower. 3. Check theharness/connector between the DC Controller (UN09) and

the High Voltage PCB. Between the DC Controller PCB(UN09/ J21) and the Primary Charging High Voltage PCB(UN06/ J441, J442) Between the DC Controller PCB(UN09/ J21, J22) and the Developing High Voltage PCB(UN07/ J451, J452) Between the DC Controller PCB(UN09/ J19) and the Auxiliary High Voltage PCB(UN08/J461, J462) Between the DC Controller PCB (J205)and the Primary Transfer High Voltage PCB (UN04/J1001)4. Replace the Drum Unit (Bk) 5. Replace the RegistrationPatch Sensor Unit 6. Replace the ITB Unit. 7. Checkconduction of the fuses (FU5, FU8) in the DC ControllerPCB (UN09). 8. Replace the Primary Transfer High

Voltage PCB (UN04) 9. Replace the Developing HighVoltage PCB (UN07) 10. Replace the Primary ChargingHigh Voltage PCB (UN06) 11. Replace the Auxiliary HighVoltage PCB (UN08) 12. Replace the DC Controller PCB(UN09)

E021-

0001

CL Developing Motorstartup error

After 700 msec since the

Possible cause is overload or rotation failure of the motordue to an electrical trouble 1. Check the Main Drive Unit(turn the unit by hand to see if it rotates) Replace the Main


20/62

20

startup, the speed failed tobe OK for 500 consecutivemsec.

Drive Unit when the unit failed to rotate When the unitrotates 2. Check failure of the harness between theDeveloping Motor (M03/J6026) and the DC Controller PCB(UN09/J210W) (trapped cable, open circuit, connectordisconnection) 3. Check conduction of the fuse (FU7) inthe DC Controller PCB (UN09) When the fuse is not blownout 4-1. Replace the Developing Motor (M03) 5-1. Replacethe DC Controller PCB (UN09). When the fuse is blown out4-2. Replace the DC Controller PCB (UN09).

E021-

0003

CL Developing Motor lockdetectionSince the startup, the FGsignal failed to be turnedON for 300msec.

Possible cause is overload or rotation failure of the motordue to an electrical trouble 1. Check the Main Drive Unit(turn the unit by hand to see if it rotates) Replace the MainDrive Unit when the unit failed to rotate When the unitrotates 2. Check failure of the harness between theDeveloping Motor (M03/J6026) and the DC Controller PCB(UN09/J210W) (trapped cable, open circuit, connectordisconnection) 3. Check conduction of the fuse (FU7) in

the DC Controller PCB (UN09) When the fuse is not blownout 4-1. Replace the Developing Motor (M03) 5-1. Replacethe DC Controller PCB (UN09). When the fuse is blown out4-2. Replace the DC Controller PCB (UN09).

E021-

0020

Developing screw rotationdetectionError in the differencebetween the maximum and

the minimum of ATRSensor (Y) detection value.

Possible cause: The screw is not rotating due to failure inthe coupling between the main body and the Developing

Assembly, or the value of ATR Sensor (Y) (UN39) failed tobe read due to an electrical trouble. 1. Remove the DrumUnit (Y) and check no damage. (Replace the Drum Unit (Y)if defective) 2. Lift the pressure lever after the Drum Unit(Y) is pushed all the way in. 3. Check failure of the harnessbetween the Drum Unit (Y) and the DC Controller PCB

(UN09/J25) (trapped cable, open circuit, connectordisconnection) 4.Check the Drum Unit Relay PCB (Y)(UN26) (Soil/ deformation/ damage) 5. Check the DrumUnit Memory PCB (M) (UN30) (Soil/ damage) 6.Replacethe Drum Unit (Y) 7. Replace the DC Controller PCB(UN09). 8. Replace the Main Drive Unit

E021-

0120

Developing screw rotation

detectionError in the differencebetween the maximum andthe minimum of ATRSensor (M) detection value.


Assembly, or the value of ATR Sensor (M) (UN40) failed tobe read due to an electrical trouble. 1. Remove the DrumUnit (M) and check no damage. (Replace the Drum Unit

(M) if defective) 2. Lift the pressure lever after the DrumUnit (M) is pushed all the way in. 3. Check failure of theharness between the Drum Unit (M) and the DC ControllerPCB (UN09/J25) (trapped cable, open circuit, connectordisconnection) 4.Check the Drum Unit Relay PCB (M)(UN27) (Soil/ deformation/ damage) 5. Check the DrumUnit Memory PCB (M) (UN31) (Soil/ damage) 6.Replacethe Drum Unit (M) 7. Replace the DC Controller PCB(UN09). 8. Replace the Main Drive Unit


21/62

21

E021-

0220

Developing screw rotationdetectionError in the differencebetween the maximum andthe minimum of ATRSensor (C) detection value.


Assembly, or the value of ATR Sensor (C)(UN41) failed tobe read due to an electrical trouble. 1. Remove the DrumUnit (C) and check no damage. (Replace the Drum Unit(C) if defective) 2. Lift the pressure lever after the DrumUnit (C) is pushed all the way in. 3.Check failure of theharness between the Drum Unit (C) and the DC ControllerPCB (UN09/J25) (trapped cable, open circuit, connectordisconnection) 4.Check the Drum Unit Relay PCB (C)(UN28) (Soil/ deformation/ damage) 5.Check the DrumUnit Memory PCB (C) (UN32) (Soil/ damage) 6.Replacethe Drum Unit (C). 7. Replace the DC Controller PCB(UN09). 8. Replace the Main Drive Unit

E021-

0320

Developing screw rotationdetectionError in the differencebetween the maximum andthe minimum of ATRSensor (Bk) detectionvalue.


Assembly, or the value of ATR Sensor (Bk) (UN42) failed

to be read due to an electrical trouble 1. Remove the DrumUnit (Bk) and check no damage. (Replace the Drum Unit(Bk) if defective) 2. Lift the pressure lever after the DrumUnit (Bk) is pushed all the way in. 3. Check failure of theharness between the Drum Unit (Bk) and the DC ControllerPCB (UN09/J25) (trapped cable, open circuit, connectordisconnection) 4.Check the Drum Unit Relay PCB (Bk)(UN29) (Soil/ deformation/ damage) 5. Check the DrumUnit Memory PCB (Bk) (UN33) (Soil/ damage) 6.Replacethe Drum Unit (Bk). 7. Replace the DC Controller PCB(UN09). 8. Replace the Main Drive Unit

E022-

0000

Error in detection ofabnormal opening/closingof the Laser Shutter

At the Dustproof Shutteropen/close control, thesensor fails to detectalthough the specified timehas passed.

Error in the Shutter Motor or the Laser Shutter Sensor

1.COPIER > FUNCTION > PART-CHK > MTR; move M05When it works 2-1. Check the harness between the DCController (UN09/ J11) and the Laser Shutter Sensor(PS05) 3-1. Check condition of the Laser Shutter 4-1.Check the Laser Shutter Sensor (PS05) in the Main Drive5-1. Replace the Main Drive When it does not work 2-2.Check the harness between the DC Controller (UN09/ J31)and the Developing Disengagement Motor (M05) 3-2.Check conduction of the fuse (FU6) in the DC Controller(UN09) 4-2. Replace the Laser Shutter Motor (M05) 5-2.Replace the Main Drive

E025-

0000

Toner Supply Motor (Y) lockdetectionFailed to detect rotationafter turning ON the motor.

Possible cause: overload with the motor or motor failure 1.Check conduction with FU2 on the DC Controller PCB(UN09) 2. Check the harness/connector between the DCController PCB (UN09/ J23) and PS06. 3. Replace the DCController PCB (UN09) Check the harness toward thesensor 4. Check the Hopper Unit (Y) 5. Replace theHopper Unit (Y).

E025- Toner Container Motor (Y) Overload of the motor or motor failure 1. Check if the


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0010 lock detectionError in the current valueafter turning ON the motor.

Toner Bottle (Y) is installed 2. Check theharness/connector between the DC Controller PCB (UN09)and the Toner Container Motor (Y) (M07) 3. Checkconduction of FU1 in the DC Controller PCB (UN09) 4.Replace the DC Controller PCB (UN09) 5. Replace theHopper Unit (Y)

E025-

0020

Detection of short-circuitwith Toner Container Motor(Y)FETError in element in the DCController PCB Error in thecurrent value after turningOFF the motor.

1.Replace the DC Controller PCB (UN09)


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E025-

0030

Detection of short-circuitwith Toner ContainerMotor (Y) GND

After turning ON the

motor, the current valueis a certain value orlower.

Short-circuit failure of the Toner Bottle Motor or error inelement in the DC Controller PCB 1. Check the harnessbetween the DC Controller (UN09/J23) and the Toner

Container Motor (Y) (M07) 2. Replace the DC ControllerPCB (UN09) 3. Replace the Hopper Unit (Y)

E025-

0100

Toner Supply Motor (M)lock detectionThe Rotation Sensordoes not detect rotationalthough 5 sec haspassed since the motorwas turned ON

Overload of the motor or motor failure 1. Check conductionwith FU2 on the DC Controller PCB (UN09) 2. Check theharness/connector between the DC Controller PCB(UN09/J24) and PS07. 3. Replace the DC Controller PCB(UN09) 4. Check the Hopper Unit (M). 5. Replace theHopper Unit (M).

E025-

0110

Toner Container Motor(M) lock detectionError in the current valueafter turning ON themotor.

Overload of the motor or motor failure 1. Check if the

Toner Bottle (M) is installed 2. Check theharness/connector between the DC Controller PCB (UN09)and the Toner Container Motor (M) (M09) 3. Checkconduction of FU1 in the DC Controller PCB (UN09) 4.Replace the DC Controller PCB (UN09) 5. Replace theHopper Unit (M)

E025-

0120

Detection of short-circuitwith Toner ContainerMotor (M)FETError in element in theDC Controller PCB Errorin the current value afterturning OFF the motor.

Error in element in the DC Controller PCB 1.Replace theDC Controller PCB (UN09)

E025-

0130

Detection of short-circuitwith Toner ContainerMotor (M) GND

After turning ON themotor, the current valueis a certain value orlower.

Short-circuit failure of the Toner Bottle Motor or error inelement in the DC Controller PCB 1. Check the harnessbetween the DC Controller (UN09/J24) and the TonerContainer Motor (M) (M09) 2. Replace the DC ControllerPCB (UN09) 3. Replace the Hopper Unit (M)

E025-

0200

Toner Supply Motor (C)lock detection

After turning ON the

motor, the rotationsensor does not detectalthough a specifiedperiod of time haspassed.

Overload of the motor or motor failure 1. Check conductionof FU9 on the DC Controller PCB (UN09). 2. Check the

harness/connector between the DC Controller PCB(UN09/J24) and PS08. 3. Replace the DC Controller PCB(UN09) 4. Check the Hopper Unit (C). 5. Replace theHopper Unit (C).

E025-

0210

Toner Container Motor(C) lock detectionError in the current value

Overload of the motor or motor failure 1. Check if theToner Bottle (C) is installed 2. Check theharness/connector between the DC Controller PCB (UN09)


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after turning ON themotor.

and the Toner Container Motor (C) (M11) 3. Checkconduction of FU3 in the DC Controller PCB (UN09) 4.Replace the DC Controller PCB (UN09) 5. Replace theHopper Unit (C)

E025-

0220

Detection of short-circuit

with Toner ContainerMotor (C)FETError in element in theDC Controller PCB Errorin the current value afterturning OFF the motor.


E025-

0230

Detection of short-circuitwith Toner ContainerMotor (C) GND

After turning ON themotor, the current valueis a certain value or

lower.

Short-circuit failure of the Toner Bottle Motor or error inelement in the DC Controller PCB 1. Check the harnessbetween the DC Controller (UN09/J24) and the TonerContainer Motor (C) (M11) 2. Replace the DC ControllerPCB (UN09) 3. Replace the Hopper Unit (C)

E025-

0300

Toner Supply Motor (Bk)lock detectionThe Rotation Sensordoes not detect rotationalthough 5 sec haspassed since the motorwas turned ON

Overload of the motor or motor failure 1. Check conductionof FU9 on the DC Controller PCB (UN09). 2. Check theharness/connector between the DC Controller PCB(UN09/J26) and PS09 3. Replace the DC Controller PCB(UN09) 4. Check the Hopper Unit (Bk). 5. Replace theHopper Unit (Bk).

E025-

0310

Toner Container Motor(Bk) lock detection

Error in the current valueafter turning ON themotor.

Overload of the motor or motor failure 1. Check if theToner Bottle (Bk) is installed 2. Check theharness/connector between the DC Controller PCB (UN09)

and the B Toner Container Motor (Bk)(M13) 3. Checkconduction of FU3 in the DC Controller PCB (UN09) 4.Replace the DC Controller PCB (UN09) 5. Replace theHopper Unit (Bk)

E025-

0320

Detection of short-circuitwith Toner ContainerMotor (Bk)FETError in element in theDC Controller PCB Errorin the current value afterturning OFF the motor.


E025-

0330

Detection of short-circuitwith Toner ContainerMotor (Bk) GND

After turning ON themotor, the current valueis a certain value orlower

Short-circuit failure of the Toner Bottle Motor or error inelement in the DC Controller PCB 1. Check the harnessbetween the DC Controller (UN09/J26) and the TonerContainer Motor (Bk) (M13) 2. Replace the DC ControllerPCB (UN09) 3. Replace the Hopper Unit (Bk)

E032- ASSIST Counter failed Check the cable (to see if its disconnected)


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E065-

0000

Error in detection ofabnormal Y charging ACcurrent valueDuring the paper intervalsimple discharge currentcontrol, a current value that ishigher than the target of500[uA] is detected

Error in output of charging high voltage, Drum Unit erroror environment control error 1. COPIER > DISPLAY >

ANALOG; check if the TEMP value and the HUM valueare matched with the environment temperature. Whenthe values are dramatically mismatched (Lager than15degrees Celsius) 2-1. Check the harness andconnector between the DC Controller (UN09/ J206) andthe Environment Sensor (UN45) 3-1. Replace theEnvironment Sensor (UN45) 4-1. Replace the DCController (UN09) When the values are matched 2-2.Check the state of the charging high voltage contact point3-2. Replace the Drum Unit (Y) 4-2. Check the harnessand connector between the DC Controller PCB (UN09/

J21) and the Primary Charging High Voltage PCB (UN06/J441, J442) 5-2. Replace the Primary Charging HighVoltage PCB (UN06) 6-2. Replace the DC ControllerPCB (UN09)

E065-

0000

Error in detection ofabnormal Y charging ACcurrent valueDuring the paper interval


ANALOG; check if the TEMP value and the HUM valueare matched with the environment temperature. When

0001 to workDetection of short-circuitwith the Count PulseSignal

E040-

0002

Cassette 1 Lifter errorUnable to detect the lift-up completion positionwithin 4.5 sec after lift-up was started

Error in Lift Motor or Lifter Sensor 1. While Cassette 1 is

removed, turn ON the power and then insert Cassette 1.When there is operation sound of the motor 1-1. Check theharness/connector between the DC Controller (UN09/J13)and the Cassette 1 Lifter Sensor (PS12) 2-1. Check if theCassette 1 Lifter Sensor (PS12) is installed. 3-1. Extendthe Sensor Flag of the Cassette 1 Lifter Sensor (PS12) byapprox. 1.5 mm with Plastic Film, etc. 4-1. Check thecondition of the gear at the host machine side (to see ifthere is missing or swing with the gear) 5-1. Replace theCassette 1 Lifter Sensor (PS12) 6-1. Replace the DCController PCB (UN09) When there is no operation soundof the motor 1-2. Check the harness/connector between

the DC Controller (UN09/J13) and the Cassette 1 LifterMotor (M14) 2-2. Check conduction of the fuse (FU2) ofthe DC Controller (UN09) 3-2. Check the condition of thegear at the host machine side (to see if there is somethingmissing or swing with the gear) 4-2. Check the Cassette 1Lifter Motor (M14) 5-2. Replace the DC Controller (UN09)


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simple discharge currentcontrol, a current value that ishigher than the target of500[uA] is detected

the values are dramatically mismatched (Lager than15degrees Celsius) 2-1. Check the harness andconnector between the DC Controller (UN09/ J206) andthe Environment Sensor (UN45) 3-1. Replace theEnvironment Sensor (UN45) 4-1. Replace the DCController (UN09) When the values are matched 2-2.Check the state of the charging high voltage contact point3-2. Replace the Drum Unit (Y) 4-2. Check the harnessand connector between the DC Controller PCB (UN09/J21) and the Primary Charging High Voltage PCB (UN06/J441, J442) 5-2. Replace the Primary Charging HighVoltage PCB (UN06) 6-2. Replace the DC ControllerPCB (UN09)

E065-

0001

Error in detection ofabnormal M charging ACcurrent valueDuring the paper intervalsimple discharge currentcontrol, a current value that ishigher than the target of500[uA] is detected


ANALOG; check if the TEMP value and the HUM valueare matched with the environment temperature. When

the values are dramatically mismatched (Lager than15degrees Celsius) 2-1. Check the harness andconnector between the DC Controller (UN09/ J206) andthe Environment Sensor (UN45) 3-1. Replace theEnvironment Sensor (UN45) 4-1. Replace the DCController (UN9) When the values are matched 2-2.Check the state of the charging high voltage contact point3-2. Replace the Drum Unit (M) 4-2. Check the harnessand connector between the DC Controller PCB (UN09/J21) and the Primary Charging High Voltage PCB (UN06/J441, J442) 5-2. Replace the Primary Charging HighVoltage PCB (UN06) 6-2. Replace the DC Controller

PCB (UN09)

E065-

0001

Error in detection ofabnormal M charging ACcurrent valueDuring the paper intervalsimple discharge currentcontrol, a current value that is

higher than the target of500[uA] is detected


ANALOG; check if the TEMP value and the HUM valueare matched with the environment temperature. Whenthe values are dramatically mismatched (Lager than15degrees Celsius) 2-1. Check the harness andconnector between the DC Controller (UN09/ J206) andthe Environment Sensor (UN45) 3-1. Replace theEnvironment Sensor (UN45) 4-1. Replace the DCController (UN9) When the values are matched 2-2.Check the state of the charging high voltage contact point

3-2. Replace the Drum Unit (M) 4-2. Check the harnessand connector between the DC Controller PCB (UN09/J21) and the Primary Charging High Voltage PCB (UN06/J441, J442) 5-2. Replace the Primary Charging HighVoltage PCB (UN06) 6-2. Replace the DC ControllerPCB (UN09)

E065-

0002

Error in detection ofabnormal C charging AC



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current valueDuring the paper intervalsimple discharge currentcontrol, a current value that ishigher than the target of500[uA] is detected

ANALOG; check if the TEMP value and the HUM valueare matched with the environment temperature. Whenthe values are dramatically mismatched (Lager than15degrees Celsius) 2-1. Check the harness andconnector between the DC Controller (UN09/ J206) andthe Environment Sensor (UN45) 3-1. Replace theEnvironment Sensor (UN45) 4-1. Replace the DCController (UN9) When the values are matched 2-2.Check the state of the charging high voltage contact point3-2. Replace the Drum Unit (C) 4-2. Check the harnessand connector between the DC Controller PCB (UN09/J21) and the Primary Charging High Voltage PCB (UN06/J441, J442) 5-2. Replace the Primary Charging HighVoltage PCB (UN06) 6-2. Replace the DC ControllerPCB (UN09)

E065-

0002

Error in detection ofabnormal C charging ACcurrent valueDuring the paper intervalsimple discharge currentcontrol, a current value that ishigher than the target of500[uA] is detected


ANALOG; check if the TEMP value and the HUM valueare matched with the environment temperature. Whenthe values are dramatically mismatched (Lager than15degrees Celsius) 2-1. Check the harness andconnector between the DC Controller (UN09/ J206) andthe Environment Sensor (UN45) 3-1. Replace theEnvironment Sensor (UN45) 4-1. Replace the DCController (UN9) When the values are matched 2-2.Check the state of the charging high voltage contact point3-2. Replace the Drum Unit (C) 4-2. Check the harnessand connector between the DC Controller PCB (UN09/J21) and the Primary Charging High Voltage PCB (UN06/

J441, J442) 5-2. Replace the Primary Charging HighVoltage PCB (UN06) 6-2. Replace the DC ControllerPCB (UN09)

E065-

0003

Error in detection ofabnormal Bk charging ACcurrent valueDuring the paper interval

simple discharge currentcontrol, a current value that ishigher than the target of500[uA] is detected


ANALOG; check if the TEMP value and the HUM valueare matched with the environment temperature. Whenthe values are dramatically mismatched (Lager than15degrees Celsius) 2-1. Check the harness andconnector between the DC Controller (UN09/ J206) andthe Environment Sensor (UN45) 3-1. Replace theEnvironment Sensor (UN45) 4-1. Replace the DC

Controller (UN9) When the values are matched 2-2.Check the state of the charging high voltage contact point3-2. Replace the Drum Unit (Bk). 4-2. Check the harnessand connector between the DC Controller PCB (UN09/J21) and the Primary Charging High Voltage PCB (UN06/J441, J442) 5-2. Replace the Primary Charging HighVoltage PCB (UN06) 6-2. Replace the DC ControllerPCB (UN09)


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E065-

0003

Error in detection of

abnormal Bk charging ACcurrent valueDuring the paper intervalsimple discharge currentcontrol, a current value that ishigher than the target of500[uA] is detected

Error in output of charging high voltage, Drum Unit erroror environment control error 1. COPIER > DISPLAY>ANALOG; check if the TEMP value and the HUM valueare matched with the environment temperature. Whenthe values are dramatically mismatched (Lager than15degrees Celsius) 2-1. Check the harness andconnector between the DC Controller (UN09/ J206) andthe Environment Sensor (UN45) 3-1. Replace theEnvironment Sensor (UN45) 4-1. Replace the DCController (UN9) When the values are matched 2-2.Check the state of the charging high voltage contact point3-2. Replace the Drum Unit (Bk). 4-2. Check the harnessand connector between the DC Controller PCB (UN09/J21) and the Primary Charging High Voltage PCB (UN06/J441, J442) 5-2. Replace the Primary Charging HighVoltage PCB (UN06) 6-2. Replace the DC ControllerPCB (UN09)

E067-

0001

Error in M primary transferabnormal detectionWhen trying to apply thespecified voltage of 1500 [V]or higher

Error in the Primary Transfer High Voltage PCB, Error inthe Primary Transfer Roller (ITB Unit) 1. Check failure ofthe harness between the Primary Transfer High VoltagePCB (UN04/J1001) and the DC Controller PCB(UN09/J205) (open circuit, trapped cable, connectordisconnection). -> Replace the harness if it is faulty 2.Check connection failure between the Primary TransferHigh Voltage PCB (UN04/J31) and the Primary TransferRoller (Check that the connection is free from open circuitor GND contact) 3. Replace the Primary Transfer HighVoltage PCB (UN04) 4. Replace the ITB Unit 5. Replacethe DC Controller PCB (UN09). 6. Replace the Primary

Transfer Power Supply Unit

E067-

0002

Error in C primary transferabnormal detectionWhen trying to apply thespecified voltage of 1500 [V]or higher

Error in the Primary Transfer High Voltage PCB, Error inthe Primary Transfer Roller (ITB Unit) 1. Check failure ofthe harness between the Primary Transfer High VoltagePCB (UN04/J1001) and the DC Controller PCB(UN09/J205) (open circuit, trapped cable, connectordisconnection). -> Replace the harness if it is faulty 2.Check connection failure between the Primary TransferHigh Voltage PCB (UN04/J21) and the Primary TransferRoller (Check that the connection is free from open circuitor GND contact) 3. Replace the Primary Transfer HighVoltage PCB (UN04) 4. Replace the ITB Unit 5. Replace

the DC Controller PCB (UN09). 6. Replace the PrimaryTransfer Power Supply Unit

E067-

0003

Error in Bk primary transferabnormal detectionWhen trying to apply thespecified voltage of 1500 [V]or higher

Error in the Primary Transfer High Voltage PCB, Error inthe Primary Transfer Roller (ITB Unit) 1.Check failure ofthe harness between the Primary Transfer High VoltagePCB (UN04/J1001) and the DC Controller PCB(UN09/J205) (open circuit, trapped cable, connectordisconnection). -> Replace the harness if it is faulty 2.


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Check connection failure between the Primary TransferHigh Voltage PCB (UN04/J11) and the Primary TransferRoller (Check that the connection is free from open circuitor GND contact) 3. Replace the Primary Transfer HighVoltage PCB (UN04) 4. Replace the ITB Unit 5. Replacethe DC Controller PCB (UN09) 6. Replace the PrimaryTransfer Power Supply Unit

E069-

0001

Abnormal current is detectedat the secondary transferWhen 5 [uA] or smaller isdetected at the secondarytransfer

Error in the Secondary Transfer High Voltage PCB, Errorin the Secondary Transfer Roller 1. Check failure of theharness between the Secondary Transfer High VoltagePCB (UN05/J201) and the DC Controller PCB(UN09/J10) (open circuit, trapped cable, connectordisconnection). -> Replace the harness if it is faulty2.Check connection failure between the SecondaryTransfer High Voltage PCB (UN05/T1201) and theSecondary Transfer Outer Roller (Check that theconnection is free from open circuit or GND contact) 3.

Replace the Secondary Transfer High Voltage PCB(UN05) 4. Replace the Secondary Transfer Outer Roller5. Replace the ITB Unit 6. Replace the DC ControllerPCB (UN09) 7. Replace the Secondary Transfer PowerSupply Unit

E069-

0002

Abnormal current is detectedat the secondary transfer

When 100 [uA] or larger isdetected at the secondarytransfer

Error in the Secondary Transfer High Voltage PCB, Errorin the Secondary Transfer Roller 1. Check failure of theharness between the Secondary Transfer High VoltagePCB (UN05/J201) and the DC Controller PCB(UN09/J10) (open circuit, trapped cable, connectordisconnection). -> Replace the harness if it is faulty 2.Check connection failure between the Secondary

Transfer High Voltage PCB (UN05/T1201) and theSecondary Transfer Outer Roller (Check that theconnection is free from open circuit or GND contact) ->Replace the connection wire if it is faulty 3. Replace theSecondary Transfer High Voltage PCB (UN05) 4.Replace the Secondary Transfer Outer Roller 5. Replacethe ITB Unit 6. Replace the DC Controller PCB (UN09).

E074-

0000

Error in the primary transferdisengagement control

At the primary transferdisengagement control, thesensor fails to detectalthough the specified timehas passed.

Error in the Primary Transfer Disengagement Solenoid,Error in the Primary Transfer Disengagement Switch, orthe ITB Guide Rail error 1. Replace the ITB Unit 2. Checkthe harness/connector between the DC Controller PCB

(UN09/J11) and the Primary Transfer DisengagementSwitch (SW01) 3. Check the harness/connector betweenthe DC Controller PCB (UN09/J11) and the PrimaryTransfer Disengagement Solenoid (SL01) 4. Checkconduction of FU6 on the DC Controller PCB (UN09) 5.Replace the ITB Guide Rail 6. Replace the Main Drive 7.Replace the Fixing Drive 8. Replace the DC ControllerPCB (UN09)


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E074-

FFFF

ITB rotation detection errorThe sensor fails to detectalthough it passes throughthe mark on the ITB for thespecified time (ITB isdetected as not rotating)

The HP mark is at undetectable state, ITB Top Sensorerror, or error in the coupling between the ITB Unit andthe ITB Drive 1. Check if the ITB is driven. When the ITBis driven 2-1. Check soil of the HP mark on the ITB Belt3-1. Check if there is a scar at the edge of the ITB 4-1.Use your hand to check if the shutter of the RegistrationPatch Sensor Unit can be open 5-1. Check for soil on thewindow of the Patch Sensor (UN43/ UN44) 6-1. Checkmovement of the Registration Shutter Solenoid(SL02) COPIER > FUNCTION > PART-CHK> SL tomove SL02 7-1. Check the harness/connector betweenthe DC Controller PCB (UN09/J12) and the Patch Sensor(UN43/J4007, UN44/ J4006) 8-1.Replace theRegistration Patch Sensor Unit 9-1 Replace the ITB Unit.10-1. Replace the DCON When the ITB is not driven 2-2.Remove and then install the ITB Unit 3-2 Replace the ITBUnit. 4-2. Replace the Main Drive


E100-

0001

BD errorBD fails to be ready in5 sec

Scanner Motor movement error or BD signal error 1.COPIER >FUNCTION > PART-CHK > MTR; and move M01 When theScanner Motor (M01) moves 2-1. Check the flexiblecable/connector between the DC Controller PCB (UN09) andthe Laser Scanner Unit 3-1. Replace the Laser Scanner Unit 4-1. Replace the DC Controller PCB (UN09) When the ScannerMotor (M01) does not move 2-2. Check the harness/connectorbetween the DC Controller PCB (UN09) and the Laser ScannerUnit 3-2. Replace the Laser Scanner Unit 4-2. Replace the DCController PCB (UN09)

E100-

0002

BD errorUnable to complete in5 sec since the facetcorrection was started

Polygon Motor error 1. Replace the Laser Scanner Unit

E100-

0003

BD errorDuring the drive at theconstant speed, theBD cycle is

mismatched by -/+0.5% for 500continuous msec

Scanner Motor movement error or BD signal error 1.COPIER >FUNCTION > PART-CHK > MTR; and move M01 When theScanner Motor (M01) moves 2-1. Check the flexiblecable/connector between the DC Controller PCB (UN09) andthe Laser Scanner Unit 3-1. Replace the Laser Scanner Unit 4-1. Replace the DC Controller PCB (UN09) When the ScannerMotor (M01) does not move 2-2. Check the harness/connectorbetween the DC Controller PCB (UN09) and the Laser ScannerUnit 3-2. Replace the Laser Scanner Unit 4-2. Replace the DCController PCB (UN09)

E110-

0001

Scanner Motor errorScanner Motormovement error ormotor control error

Scanner Motor movement error or motor control error 1.Checkthe harness/connector between the DC Controller PCB (UN09)and the Laser Scanner Unit 2.Check the flexiblecable/connector between the DC Controller PCB (UN09) and


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the Laser Scanner Unit 3. Replace the Laser Scanner Unit 4.Replace the DC Controller PCB (UN09)

E110-

0002

Scanner Motor errorScanner Mo

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Canon IR Advance C2020 Trouble Error Codes