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Canadian Coast Guard Integrated Business and Human Resource Plan YEAR END REPORT 2014-2015 CANADIAN COAST GUARD INTEGRATED BUSINESS AND HUMAN RESOURCE PLAN 2014 - 2017

Canadian Coast Guard Integrated Business and Human ...€¦ · Integrated Business and Human Resource Plan YEAR END REPORT 2014-2015 CANADIAN COAST GUARD INTEGRATED BUSINESS AND HUMAN

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Canadian Coast Guard

Integrated Business and Human Resource Plan

YEAR END REPORT 2014-2015

CANADIAN COAST GUARD

INTEGRATED BUSINESS AND HUMAN RESOURCE PLAN

2014 - 2017

1 EKME #: 3282014

‘1. Overview

The commitments on the following pages are established and approved by the Canadian Coast Guard (CCG) Management Board, as they appear in the 2014-2017 Integrated Business and Human Resources Plan.

Quarterly Reports are presented to Management Board approximately one month following the end of each fiscal quarter and posted on the CCG intranet. Year-End Reports are published on the CCG Internet website.

Each quarter a “Status” is to be provided to measure overall progress against the planned commitment according to the criteria below.

STATUS DEFINITION

Complete Planned action or deliverable is achieved / complete.

On Track Planned action or deliverable is proceeding as planned (Q1, Q2 and Q3 only).

Delayed Planned action or deliverable is behind schedule.

Deferred Planned action or deliverable was postponed to a future year.

Cancelled Planned action or deliverable will no longer take place.

Additional information / qualitative data regarding the overall “Status” of each commitment is to be provided in the “Status Details” section. This section allows for more detail regarding results achieved against the overall commitment and also allows for descriptive risk mitigation strategies for commitments that may not be progressing as planned.

2. Summary of Progress (as of March 31, 2015)

STATUS Q1 Q2 Q3 Q4

Complete 1 1 3 15

On Track 27 22 20 N/A

Delayed 2 7 3 10

Deferred - - 3 4

N/A - - - -

Cancelled - - 1 1

Total 30 30 30 30

2014-2015 YEAR END REPORT

2 EKME #: 3446900

STRATEGIC PRIORITIES

1. Renewing Assets

A. Management Initiatives for Renewing CCG Assets

Fleet Asset Management Plan

COMMITMENT LINKED TO… LEAD SUPPORT COMMITMENT STATUS

Develop a Canadian Coast Guard Fleet Asset Management Plan.

Physical Infrastructure Risk

DC, VP

DC, Ops

DG, ITS

DG, MP

DG, Ops

DG, NS

DG, IBMS

AC, Western Region

Q1: On Track

Q2: On Track

Q3: On Track

Q4: Deferred

STATUS DETAILS

An initial draft of the Fleet Asset Management Plan (FAMP) report has been prepared. The findings of the vessel condition assessment, baseline fleet availability, strategic program outlook, as well as possible interim measures to address gaps were presented to CCG Management Board. As a result of this work, the FAMP Project Steering Committee made the decision to expand the scope of the project to address emerging priorities and extend the planning horizon to cover a 30 year time frame. To allow concurrent work and full integration with other key CCG-wide initiatives, the final Plan to guide the next stages of fleet renewal, and associated proposed interim measures to sustain program delivery will now be developed in 2015-16. To address the requirements of this expanded scope, the work plan and schedule for the project has been re-baselined and details will be articulated in the new Integrated Business and Human Resource Plan.

Shore-Based Asset Renewal Plan

COMMITMENT LINKED TO… LEAD SUPPORT COMMITMENT STATUS

Complete the modernization of the Aids to Navigation System Review Methodology.*

Physical Infrastructure Risk

DG, NS DG, ITS

DG, Ops

Q1: On Track

Q2: On Track

Q3: On Track

Q4: Complete

STATUS DETAILS

The modernization of the Aids to Navigation System Review Methodology, including an updated Procedures Manual, is now complete.

*This commitment can only be realized if the required funding identified for the National Research Council to update

critical vessel safety benchmarks is received in FY2014-15.

3 EKME #: 3446900

B. Fleet Procurement

Note: Shipbuilding schedules are currently under review and subject to change pending alignment to long-term objectives of the National Shipbuilding Procurement Strategy and negotiation of contracts and delivery schedules with the shipyard.

Mid-Shore Patrol Vessels

COMMITMENT LINKED TO… LEAD SUPPORT COMMITMENT STATUS

Accept delivery of the last two Mid-Shore Patrol Vessels (MSPV).

AG, A-base, FRP, RPP,

Physical Infrastructure Risk

DG, MP

Q1: On Track

Q2: On Track

Q3: Complete

Q4: Complete

STATUS DETAILS

The commitment of accepting delivery of the last two Mid-Shore Patrol Vessels is completed. CCGS M. Charles M.B. was accepted in June 2014 and CCGS Captain Goddard M.S.M. was accepted in October 2014.

Air Cushion Vehicle

COMMITMENT LINKED TO… LEAD SUPPORT COMMITMENT STATUS

Complete the Air Cushion Vehicle project closeout following the termination of warranty period.

FRP,

Physical Infrastructure Risk

DG, MP

Q1: On Track

Q2: On Track

Q3: On Track

Q4: Delayed

STATUS DETAILS

The commitment to complete the Air Cushion Vehicle project closeout following the termination of warranty period is delayed until next fiscal year. The warranty period was extended due to do a prolonged outage of the craft. Project closeout will be complete in Q2 2015-16.

Offshore Fisheries Science Vessels

COMMITMENT LINKED TO… LEAD SUPPORT COMMITMENT STATUS

Construction contract for the Offshore Fisheries Science Vessels (OFSV) is awarded.

FRP, RPP,

Physical Infrastructure Risk

DG, MP

Q1: On Track

Q2: On Track

Q3: Delayed

Q4: Delayed

STATUS DETAILS

The commitment of awarding the construction contract for the OFSV project is delayed until next fiscal year due to delays in engineering work at the shipyard. Contract negotiations are currently underway with a plan to award the vessel construction contract in Q1 2015-16.

4 EKME #: 3446900

Offshore Oceanographic Science Vessels

COMMITMENT LINKED TO… LEAD SUPPORT COMMITMENT STATUS

Construction engineering contract for the Offshore Oceanographic Science Vessel (OOSV) is awarded*.

FRP, RPP,

Physical Infrastructure Risk

DG, MP

Q1: On Track

Q2: On Track

Q3: On Track

Q4: Delayed

STATUS DETAILS

The commitment of awarding the construction engineering contract for the OOSV is delayed until next fiscal year. Due to delays with the OFSV project, the construction engineering work for OOSV has been delayed (as it requires the same engineering resources). An ancillary contract with Vancouver Shipyards has been set up to begin preliminary work on the OOSV in preparation to award the construction engineering contract, tentatively scheduled for Q1 2015-16.

*Construction schedule remains subject to negotiation with shipyard.

Helicopters

COMMITMENT LINKED TO… LEAD SUPPORT COMMITMENT STATUS

Contract for the acquisition of medium helicopters is awarded*.

FRP, RPP, EAP,

Physical Infrastructure Risk

DG, MP

Q1: Delayed

Q2: On Track

Q3: On Track

Q4: Complete

STATUS DETAILS

The commitment of awarding the contract for the acquisition of medium helicopters is completed. The medium-lift helicopter contract was awarded on December 18, 2014.

COMMITMENT LINKED TO… LEAD SUPPORT COMMITMENT STATUS

Contract for the acquisition of light helicopters is awarded*.

FRP, RPP, EAP,

Physical Infrastructure Risk

DG, MP

Q1: Complete

Q2: Complete

Q3: Complete

Q4: Complete

STATUS DETAILS

The commitment of awarding the contract for the acquisition of light helicopters is completed. The light-lift helicopter contract was awarded on May 9, 2014 to Bell Helicopter Textron Canada Ltd. All light-lift helicopters are expected to be delivered by the end of fiscal year 2015-16.

*Construction schedule remains subject to negotiation with vendors.

5 EKME #: 3446900

Search and Rescue Lifeboats

COMMITMENT LINKED TO… LEAD SUPPORT COMMITMENT STATUS

Construction contract for the Search and Rescue Lifeboats (SAR) is awarded*.

FRP, RPP,

Physical Infrastructure Risk

DG, MP

Q1: On Track

Q2: Delayed

Q3: Delayed

Q4: Delayed

STATUS DETAILS

The commitment of awarding the construction contract for the SAR Lifeboats is delayed until next fiscal year. Completion of the release of the request for proposal (RFP) to Industry for ten new SAR Lifeboats (Q1 milestone) was delayed until Q3. In Q4, the RFP was amended to reflect the inclusion of five additional SAR Lifeboats (bringing the total to 15), which were announced as part of the November 2014 Federal Infrastructure Initiative. The amended RFP also altered the procurement strategy to include the engagement of a second shipyard. This resulted in a delay in conducting the bid evaluation (Q2 milestone) until Q1 2015-16. Contract award is anticipated in Q1 2015-16.

* Construction schedule remains subject to negotiation with shipyard.

Vessel Life Extension Program

COMMITMENT LINKED TO… LEAD SUPPORT COMMITMENT STATUS

Commence vessel life extensions for CCGS Dumit, CCGS Des Groseilliers, CCGS Cowley and CCGS Earl Grey and completion of VLE for CCGS Cygnus.

FRP, RPP,

Physical Infrastructure Risk

DG, ITS ACs

Q1: Possible

Delays Anticipated

Q2: On Track

Q3: On Track

Q4: Complete

STATUS DETAILS

Complete

2. Delivering Risk-Based and Client-Focused Services

Marine Communication and Traffic Services (MCTS) Centres Consolidation

COMMITMENT LINKED TO… LEAD SUPPORT COMMITMENT STATUS

Upon acceptance by CCG of a fully functional system, confirm the revised schedule for the consolidation of the MCTS centres and continue the consolidation according to the revised schedule.

EAP 2012; RPP,

Physical Infrastructure Risk,

Stakeholder expectations Risk,

CCG Transformation Risk

DC, Ops

DG, ITS

All ACs

DG, Ops

Q1: On Track

Q2: Delayed

Q3: Delayed

Q4: Delayed

STATUS DETAILS

MCTS Halifax, MCTS Placentia, MCTS Quebec, and MCTS Prince Rupert were all modernized this fiscal year. The consolidation of Saint John into Halifax was also started prior to the end of the fiscal year. Due to deficiencies in the software the completion of the MCTS modernizations and consolidations was delayed into the next fiscal year. The remaining modernizations and consolidations are proceeding according to the published schedule, with the last group of centres being completed in Winter-Spring 2016.

6 EKME #: 3446900

COMMITMENT LINKED TO… LEAD SUPPORT COMMITMENT STATUS

Review and implement a national training package and training objectives to ensure national consistency for on-the-job training for MCTS personnel.

Human Resources Risk: Workforce,

CCG Transformation Risk

DG, Ops

Q1: On Track

Q2: Delayed

Q3: Deferred

Q4: Deferred

STATUS DETAILS

The preparation of the national training package has been deferred to 2015-16 due to resources being required to complete the MCTS Consolidation project.

Aids to Navigation System Review

COMMITMENT LINKED TO… LEAD SUPPORT COMMITMENT STATUS

Review the Aids to Navigation system in and around Kitimat, BC.

RPP,

Physical Infrastructure Risk,

Stakeholders Expectations Risk

AC, Western

DG, NS

Q1: On Track

Q2: On Track

Q3: On Track

Q4: Delayed

STATUS DETAILS

One of the three Marine Aids Reviews is now complete. The second and third reviews are now underway but will not be completed until FY2015-16. The Review of the Aids to Navigation System in Kitimat was sub-divided into three smaller reviews due to the sheer size and complexity of the area under review. This approach was selected to allow for the installation of new, and modification of. existing aids to navigation sequentially, as the smaller reviews were completed. It has also served to mitigate any risks to delays in the review portion of this project. As a result, these delays are manageable and will not impede CCG’s ability to deliver on the overall project.

Implementation of e-Navigation

COMMITMENT LINKED TO… LEAD SUPPORT COMMITMENT STATUS

Develop Version 2 of the e-Navigation portal.

RPP,

Stakeholders Expectations Risk

DG, ITS DG, NS

Q1: On Track

Q2: On Track

Q3: On Track

Q4: Delayed

STATUS DETAILS

The preliminary version of the website underwent structured testing with pilots and marine stakeholders from across the country. A total of 14 mariners participated in these tests. Overall, the tests were successful with a rate of 87%, which is above the target of 80. Overall, response by users was very positive. Usability issues have been identified and need to be addressed before going live; corrections are under way.

7 EKME #: 3446900

Phase II of Buoy Placement

COMMITMENT LINKED TO… LEAD SUPPORT COMMITMENT STATUS

Deliver Phase II of Buoy placement project.

EAP 2012,

Physical Infrastructure Risk,

Reliance on Third-Parties and Partners Risk,

CCG Transformation Risk

DC, Ops DG, ITS

All ACs

Q1: On Track

Q2: Delayed

Q3: Cancelled

Q4: Cancelled

STATUS DETAILS

Evaluation of the bids confirmed that the alternative service delivery for buoy tending would not result in best value for the Crown.

Northern Marine Transportation Corridors

COMMITMENT LINKED TO… LEAD SUPPORT COMMITMENT STATUS

Complete the general review of levels of service and determine gaps (requirements for AToNs, icebreakers, etc.) with respect to the proposed corridors.

RPP,

Effective Response to Significant Marine Incident Risk,

Stakeholders Expectations Risk,

World-Class Tanker Safety System

DG, NS

Q1: On Track

Q2: On Track

Q3: Complete

Q4: Complete

STATUS DETAILS

Preliminary options to establish the necessary conditions for future investment in CCG services in the Arctic have been proposed.

COMMITMENT LINKED TO… LEAD SUPPORT COMMITMENT STATUS

Review and analyze the five engineering studies undertaken in the context of Northern Marine Transportation Corridors initiative. The analysis will inform options for infrastructure appropriate for the Arctic environment (e.g., navigational aids, communication systems, global positioning).

RPP

Physical Infrastructure Risk

Effective Response to Significant Marine Incident Risk

World-Class Tanker Safety System

DG, ITS DG, NS

Q1: On Track

Q2: On Track

Q3: On Track

Q4: Complete

STATUS DETAILS

Complete. The results of the engineering studies were reviewed and analyzed.

8 EKME #: 3446900

COMMITMENT LINKED TO… LEAD SUPPORT COMMITMENT STATUS

Undertake formal engagement with identified stakeholders (e.g. marine stakeholders, other government departments, territories) to seek their feedback on the concept of Northern Marine Transportation Corridors.

RPP,

Stakeholders Expectations Risk,

World-Class Tanker Safety System

DG, NS

Q1: On Track

Q2: On Track

Q3: On Track

Q4: Delayed

STATUS DETAILS

Will initiate Phase 2 of engagement to further engage stakeholders including territorial government and Aboriginal organizations to build consensus around options to implement Q1 2015-16.

Marine Service Fees

COMMITMENT LINKED TO… LEAD SUPPORT COMMITMENT STATUS

The Coast Guard will continue consultations on costing methodologies related to services.

Financial Capacity Risk

DG, NS DG, IBMS

Q1: On Track

Q2: On Track

Q3: On Track

Q4: Complete

STATUS DETAILS

Throughout 2014-15 CCG conducted internal and external consultations on costing methodologies related to services. Coast Guard conducted a review of its information systems and developed costing methodologies and allocations through consultations with the National Marine Advisory Board (NMAB) Subcommittee of Marine Services Fees Costing. A full cost financial report and procedures manual was completed and endorsed by the Office of the Chief Financial Officer. Results of the full cost financial report will be presented to Management Board in Q1 of 2015-16.

3. Enhancing our Capacity to Respond to Marine Incidents Contributing to the World Class Oil Spill and Prevention Response Regime

Incident Command System

COMMITMENT LINKED TO… LEAD SUPPORT COMMITMENT STATUS

Take initial steps to establish an internationally recognized Incident Command System.

RPP,

Effective Response to Significant Marine Incident Risk

DG, Ops

Q1: On Track

Q2: On Track

Q3: On Track

Q4: Complete

STATUS DETAILS

Version 2.0 of the ICS Plan for Incident Management has been completed and will be consulted internally with senior management for endorsement during Q1 of 2015-16.

9 EKME #: 3446900

COMMITMENT LINKED TO… LEAD SUPPORT COMMITMENT STATUS

Identify the operational requirements for a Coast Guard National Situation Centre and commence construction of the facility.

RPP,

Effective Response to Significant Marine Incident Risk

DG, Ops

Q1: On Track

Q2: On track

Q3: On track

Q4: Complete

STATUS DETAILS

Phase 1 construction commenced on 19 March, 2015. Major construction is expected to be completed by Q3 of 2015-16.

Search & Rescue (SAR)

COMMITMENT LINKED TO… LEAD SUPPORT COMMITMENT STATUS

Implement a Risk-based Analysis of Maritime Search and Rescue Delivery (RAMSARD) methodology nationally, to systematically review SAR response delivery within all individual SAR Areas throughout Canada, over a 5 year period.

RPP,

Stakeholders Expectations Risk,

Reliance on Third-Parties and Partners Risk

DG, Ops DG, NS

Q1: On Track

Q2: Delayed

Q3: Deferred

Q4: Deferred

STATUS DETAILS

The start of the RAMSARD process has been delayed by a minimum of 12 months due to the establishment of requirements for risk discussions with stakeholders and the identification of the initial areas for analysis. Proposed areas for analysis were under consideration at the end of the fiscal year.

MANAGEMENT PRIORITY

4. Advancing our Workforce and Business Management Practices to Improve Program and Service Delivery

Consistent National Business Tools

COMMITMENT LINKED TO… LEAD SUPPORT COMMITMENT STATUS

Continue to refine models and extend the Agency-wide resource allocation framework to include vessels.

Financial Capacity Risk

DG, IBMS MB

Q1: On Track

Q2: On Track

Q3: On Track Q4: Complete

STATUS DETAILS

New resource allocation frameworks have been created and existing ones have been refined, allowing the agency to perform activity-based budgeting for all its shore and vessel financial resources. All resource budget allocation processes for 2015-16 are complete.

10 EKME #: 3446900

COMMITMENT LINKED TO… LEAD SUPPORT COMMITMENT STATUS

Examine the application of activity-based budgeting to costing for Memoranda to Cabinet and Treasury Board submissions.

Financial Capacity Risk

DG, IBMS MB

CFO

Q1: On Track

Q2: Delayed

Q3: On Track

Q4: Delayed

STATUS DETAILS

The internal policy on the application of activity based budgeting to Memoranda to Cabinet and Treasury Board submissions continue to be in development. Resource capacity within IBMS was required to meet other urgent Agency priorities resulting in a delay to next fiscal year.

COMMITMENT LINKED TO… LEAD SUPPORT COMMITMENT STATUS

Implement an Agency-wide training tracking and reporting tool.

Human Resources Risk: Workforce

DG, IBMS MB

Q1: On Track

Q2: Delayed

Q3: Deferred

Q4: Deferred

STATUS DETAILS

Due to decision for change in way forward, development of employee training modules and launch of national training sessions has been deferred until next fiscal year.

Project Management Renewal (PMR)

COMMITMENT LINKED TO… LEAD SUPPORT COMMITMENT STATUS

Implement the CCG Project Management Office.

Physical Infrastructure Risk

DG, ITS

Q1: On Track

Q2: On Track

Q3: On Track

Q4: Complete

STATUS DETAILS

Complete. The CCG PMO directives, tools and templates are available on the CCG intranet site.

Real Property Transformation

COMMITMENT LINKED TO… LEAD SUPPORT COMMITMENT STATUS

Review requirements and divestiture of assets to reduce cost of operations.

Financial Capacity Risk,

Physical Infrastructure Risk,

DFO Real Property Risk

DG, IBMS

All ACs

DG, Ops

DG, NS

DG, ITS

Q1: On Track

Q2: On Track

Q3: On Track

Q4: Complete

STATUS DETAILS

The “CCG Inventory of Programs & Requirements” was completed end January 2015 and shared with CCG

11 EKME #: 3446900

Management Board. The “Asset Class Strategy for CCG Bases” was also finalized in March and shared with CCG MB as well as DFO Real Property Safety and Security April 8, 2015.

12 EKME #: 3446900

CCG College

COMMITMENT LINKED TO… LEAD SUPPORT COMMITMENT STATUS

Develop a plan to improve the College’s utilization within Coast Guard, DFO, interdepartmentally and internationally.

Stakeholders Expectations Risk

ED, College

DG, IBMS

CFO

Q1: On Track

Q2: On Track

Q3: On Track

Q4: Complete

STATUS DETAILS

An implementation plan has been developed to increase use of College facilities through the International Training Project. The plan is being reviewed and approved by senior management. Foreign delegations have been hosted and further visits are scheduled. Additionally, the College is collaborating with other federal departments to increase utilization rates.

Materiel Management Renewal

COMMITMENT LINKED TO… LEAD SUPPORT COMMITMENT STATUS

Continued implementation of the Supply Chain Management Continuous Improvement Plan.

Physical Infrastructure Risk

DG, ITS

Q1: On Track

Q2: On Track

Q3: On Track

Q4: Complete

STATUS DETAILS

Complete. Maximo has been implemented in Dartmouth, St. John’s and Victoria. This includes training of relevant personnel and cataloging of national spares.

PROGRAMS

Shore-Based Asset Readiness

Program site investment prioritization

COMMITMENT LINKED TO… LEAD SUPPORT COMMITMENT STATUS

Finalize the investment prioritization methodology for MCTS assets.

Physical Infrastructure Risk

DG, ITS DG, Ops

Q1: On Track

Q2: On Track

Q3: On Track

Q4: Delayed

STATUS DETAILS

The methodology has been finalized, and the tool required for implementation has been completed. Management Board approval has been delayed until Q1 2015-16.

13 EKME #: 3446900

List of 2014-2015 CCG Business Plan Commitments

STRATEGIC PRIORITIES .................................................................................................................................... 2

1. Renewing Assets .............................................................................................................................. 2

A. Management Initiatives for Renewing CCG Assets ......................................................................... 2

Fleet Asset Management Plan ............................................................................................................... 2

Shore-Based Asset Renewal Plan ......................................................................................................... 2

B. Fleet Procurement ............................................................................................................................ 3

Mid-Shore Patrol Vessels ...................................................................................................................... 3

Air Cushion Vehicle ................................................................................................................................ 3

Offshore Fisheries Science Vessels ...................................................................................................... 3

Offshore Oceanographic Science Vessels ............................................................................................ 4

Helicopters ............................................................................................................................................. 4

Search and Rescue Lifeboats ................................................................................................................ 5

Vessel Life Extension Program .............................................................................................................. 5

2. Delivering Risk-Based and Client-Focused Services ....................................................................... 5

Marine Communication and Traffic Services (MCTS) Centres Consolidation ....................................... 5

Aids to Navigation System Review ........................................................................................................ 6

Implementation of e-Navigation ............................................................................................................. 6

Phase II of Buoy Placement ................................................................................................................... 7

Northern Marine Transportation Corridors ............................................................................................. 7

Marine Service Fees .............................................................................................................................. 8

3. Enhancing our Capacity to Respond to Marine Incidents ................................................................ 8

Contributing to the World Class Oil Spill and Prevention Response Regime ............................................. 8

Incident Command System .................................................................................................................... 8

Search & Rescue (SAR) ........................................................................................................................ 9

MANAGEMENT PRIORITY .................................................................................................................................. 9

4. Advancing our Workforce and Business Management Practices to Improve Program and Service Delivery ........................................................................................................................................................ 9

Consistent National Business Tools ...................................................................................................... 9

Project Management Renewal (PMR) ................................................................................................. 10

Real Property Transformation .............................................................................................................. 10

CCG College ........................................................................................................................................ 12

Materiel Management Renewal ........................................................................................................... 12

PROGRAMS ....................................................................................................................................................... 12

Shore-Based Asset Readiness .................................................................................................................. 12

Program site investment prioritization .................................................................................................. 12