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Camper Check
List
Make
Campground
Reservations.
Provide
Educational
Verification to
your
CamperForce
Team.
Take inventory
of your fitness
level
Why does Amazon need US??
I N S I D E
T H I S I S S U E
Why
Campers?
1
June Referral
Campaign
Wrap up
2
Before you
arrive...
3
Tips from
Campers
4
Site Updates 6
Site Updates 7
Contact Info
Some FAQ’s
8
Amazon CamperForce Newsletter
J U L Y 2 0 1 3
V O L U M E 2 , I S S U E 6 W O R K H A R D H A V E F U N M A K E H I S T O R Y
WHY CAMPERFORCE?
There are a number of reasons for starting what was once merely a pilot for an Amazon Seasonal
Camper Program. First and foremost, along with exponential growth, came the need for increased
staffing. Each Peak, Amazon Fulfillment Centers essentially double or triple the workforce in each
facility to meet customer demand and deliver the treasured Amazon customer experience. In cer-
tain geographic areas, meeting this staffing need is harder than in others. Currently, temp agencies
provide temporary staffing for these positions during Peak. But in the case of these 3 Legacy Sites in
Coffeyville, Campbellsville, and Fernley, we have exhausted every avenue and everyone who CAN
and WANTS to work for us during that time already does!
After trying creative programs and busing folks from as far as 3-5 hours away, in 2008 we stumbled
upon what is commonly called the “work camper”. Who knew there were travel enthusiasts out
there in their RV’s, Campers, and 5th Wheels who would be willing to see KY, KS, or NV while work-
ing a few weeks or a few months with us to help us meet our goals in being the world’s most Cus-
tomer-centric company??
Since 2008, a pilot season when we started the program in Coffeyville with a handful of campers,
CamperForce has now grown to a branded Amazon program that seeks to employ an estimated
1300+ work campers for the 2013 Peak Season!
Again, WHY CAMPERS?
*CamperForce associates are a unique and diverse workforce!
*Most are NOT looking for a career—just a means to supplement their retirement/income/travel
expenses...
*Some need to work, but most WANT to work...
*In general, most have a great work ethic, want to do a good job, and consider their commitment
to be a promise and desire to keep their commitment to Amazon.
*Work campers form their own community wherever they go and frequently gather for social
events, from the campfire to holiday pot-lucks. Campers build lasting relationships that last longer
than the assignment...
*Campers integrate into our communities, often participating in community events and even con-
tributing via service projects and volunteerism.
CAMPERFORCE IS A WIN-WIN for Amazon, Campers, and
Communities!
P A G E 2
Our Mission:
“To be Earth's most
customer-centric
company where
people can find and
discover anything
they want to buy
online.”
Important Contact Information
CamperForce Benefits
Before you arrive to Work Hard,
Have Fun and Make History…
CamperForce Support System!
One of the great benefits associated with the CamperForce program is the sup-
port system in place for our campers. A great example of this is how our re-
turning CamperForce Associates share their experiences and tips with new
campers to help them along the way. Also, we have Trainers, Ambassadors,
CamperForce Scouts, Process Assistants and Area Managers stand ready and
willing to assist you in every way to be successful and have a good experience.
Coffeyville Campbellsville Fernley
2654 N. Highway 169 1050 S. Columbia Ave. 1600 E. Newlands Drive
Coffeyville, KS 67337 Campbellsville, KY 42718 Fernley, NV 89408
(620) 464-2665 (270) 849-2604 775-575-8006
(206) 922-5813 fax (270) 849-2701 fax (206) 922–5818 fax
[email protected] [email protected] [email protected]
A M A Z O N C A M P E R F O R C E
It’s so hard to believe it’s already JULY!!!!
It seems like just yesterday it was January and we were attending the RV
Super Show in Tampa and experiencing Quartzsite! We start recruiting
campers for the next Peak Season as soon as the current season ends!
Time has certainly flown. Before you know it the RV’s will start flooding
in to Campbellsville, Coffeyville and Fernley!
This month’s edition will focus on those things to be aware of before
you arrive. Returning CamperForce associates have submitted their best
tips, their best practices in what it takes to succeed during the Amazon
Peak Experience. Our returning campers have been through Peak, un-
derstand it, and want to help to make it a fulfilling experience for you.
Our hope is that when the “Tail Light Parade” heads out in December,
you’ll look back and say we Worked Hard, Had Fun, and Made History!
P A G E 3
Our Mission:
“To be Earth's most
customer-centric
company where
people can find and
discover anything
they want to buy
online.”
You Haven’t Applied Yet?
KEEP THOSE REFERRALS COMIN’!!
JUNE REFERRAL CAMPAIGN
WRAP-UP
We want you to know the value we place on this program for a reason—so you
understand that we are learning more and more every season about work camp-
ers and strive hard to meet your needs as you work hard to help us meet our
goals. The VERY BEST avenue for us to recruit more campers like YOU, is
YOU. Your testimonial of the GOOD and even the BAD helps us find folks all
over the country who might be a perfect fit for CamperForce program. YOU
make sure folks know the environment, the physical demands, and the benefits
of being part of CamperForce. THANK YOU and please keep sending folks our
way!
Step One— Contact the Site of your Choice
Step Two—Fill out the Application and Non disclosure Forms
Step Three—The CamperForce team will call you for a phone interview
Next—Start hunting for proof of completion of high school education! We will need that
before you start work. Make your campground reservation. We will guide you through the rest!
A M A Z O N C A M P E R F O R C E N E W S L E T T E R
There were several who won $10 gift cards for providing us new
applicants to the CamperForce Program!
Thank you so much!
The weekly Raffle Winners were: CAROL HAENIG, PAUL
BERRES, JUDY STOLL, and DONNIE STOTTS.
The Overall Winner of a KINDLE FIRE was
DAVID SEEHAVER!
Congratulations to all the winners throughout the Month of June in
our referral campaign!
News From Each Site
P A G E 4 V O L U M E 2 , I S S U E 6
Campbellsville Corner
Coffeyville Chronicle
Hi All,
While we all look forward to the fast approaching Peak season and the arrival of our past and new friends, here at Coffeyville we already
have 54 Campers in the building. Some started as early as April 25th and we started the last group of Off Peak Campers on July 11th. Why
is he telling me this, you may wonder? Though we did not bring in Campers early specifically for the purpose of testing our new systems
we did end up with that result. These Campers and many more now have created online profiles which is critical as it is the number as-
signed to you when you do this that the system uses to auto generate the emails for the background check and drug test. This new pro-
cess means you each have 3 fewer pages to fax, we have 3 fewer to lose and trees everywhere are applauding our efforts. These emails
will require you to click a link and enter information online, then click another button to electronically sign, and the process initiates.
The Campers who have already used this process have found it much easier and more efficient than the old way. Their experiences have
exposed the flaws in the system and we have corrected those so your experience should be even better. Just a couple of notes, every
individual needs their own unique email address, so if you are a couple who share an email you will need to get another one. Make sure
when you get the SECOND email from “Accurate” that you read carefully and enter the ZIP Code from where you are AT at that time.
Accurate will use this ZIP Code to find the testing site closest to you. That’s right we will find the testing site for you and send the code
you will need when you go to get the test. The email will also give you the 3 day window within which you need to get the test done.
These first steps to automating our processes have gone very well and we are looking forward to further improvements next year. One
day soon you may not have to ever fax or email documents to us again.
Enjoy the summer, be safe in your travels, and we will see you soon!
Well Campers, Summer has arrived in Kentucky! Amazon SDF1’s float in the 4th of July Parade took 2nd place, it’s heating up and the campgrounds and Green River Lake are packed and busy! We recently visited with our Campground Owners and they are ramping up and excited for the arrival of our CamperForce folks—so many have made wonderful friends over the past seasons and are looking forward to meeting the new folks! There is some new “local fare” to look forward to and we are gathering information and goodies from local businesses and Kentucky attractions to enhance your stay with us! We provide the Working Hard and Making History—Campers always seem to add to the “Have Fun” part! We are in the process of getting the start dates set and will be making assignments to the earlier dates soon. PLEASE be patient with us as we begin to make those assignments! The next steps in the process are completing the Back-ground check and Drug Screen process. For returners, this will be a little different as it is automated, but you should find that it is very efficient. Either way, please be looking for instruction in the next few weeks concerning both pro-cesses. The Off-Peak folks who have been working in Coffeyville already have used these new processes —- see below in the Coffeyville Chronicle for more information! We are looking forward to camper arrivals! As always, we are still hiring, so send us other campers like YOU whom you feel might be a good fit!
P A G E 5 V O L U M E 2 , I S S U E 6
Hello campers,
Can you believe that over half of the year is already over and that peak is right around the corner? We are excited for
you to join our family in the next few months!
In order to make this peak the best yet and improve your overall experience while in our town; we need your ideas
and suggestions for fun events that we can plan at and outside of work (think karaoke, pot luck, movie night).
The long awaited 2013 Amazon Approved Campgrounds list for the Fernley site was been published earlier this
month. For those who have worked with us in the past you will notice a slight change to our list of approved campgrounds. To
fulfill our promise of making this peak more of an experience rather than simply peak employment, we are excited to share
that this year we have also partnered with the Grand Sierra Resort and Casino (GSR) in Reno, Nevada. GSR provides the most
amenities of any campground in the area. If you choose GSR, you gain complimentary access to the state of the art health club
and the pool area which includes beach sand. GSR also offers the Grand Adventure Land, Grand Sierra Cinema, Bowling Alley,
Golf Driving Range, Indoor Golf, Miniature Golf, Fun Quest, Spa, Go Carts, Convention Space and Meeting Rooms, Shows,
Group Fitness Classes, and more! For your convenience there are three fine dining restaurants and nine casual dining restau-
rants onsite. We hope you agree that this RV Park offers a lot in way of entertainment and excitement while you are here in
Northern Nevada!
We have received confirmation from the Fernley campgrounds that they are already fully reserved, but are accepting
names for a waiting list. The campgrounds outside of Fernley have plenty of openings. As a reminder, each year we have
many campers who carpool or ride the shared vans. While Amazon does not contract with a shuttle company, we are aware
of several that offer the service for your convenience (you can find their info through an online search). For those who made a
reservation at an approved campground already, even if you have emailed us your campground choice earlier in the year, we
ask that you please email us with the name of the campground now that the official list has been sent out. For those who orig-
inally reserved with a campground that we are not partnering with, please call them to cancel and reserve with a campground
with which we do partner.
Please email us at [email protected] with any ideas and suggestions for fun events and the name of the
campground where you have made your reservation. We look forward to meeting our new campers and seeing all of our re-
turners!
Fernley News Flash
LIKE our CamperForce Page on FACEBOOK! Facebook.com/amazoncamperforce
IF you are a current or former member of the CamperForce team, you can join our Facebook Group
https://www.facebook.com/amazoncamperforce#!/groups/368219479956621/
P A G E 6
Top tips from Veteran Campers Joyce Cooley - ” The most important tip is a posi-
tive attitude. We do not need to expect everything
to be given to us. We must work for it. “
June Keene - “Smile, Smile, Smile!”
Walt Gunn - “Keep an open mind, don’t be afraid
to ask questions and get involved in your area. Yes
it is work, but it can be fun work too!”
George Nelson - “Go with the flow and don’t com-
plain because this isn’t our profession. It’s just a
seasonal job. Let things roll off of your back and be
open to new opportunities.”
Al Phillips - “Be flexible and open to change.”
Doug McConnaughay - “Remember to smile and
enjoy yourself. It is HARD WORK, but enjoy the ex-
perience!”
Brian Nelson - “Take pride in your work and do your
best—just as in any other job. You make great
friends, so you’ll look forward to going to work every
day! SMILE and enjoy the job. You make the decision
whether you want to enjoy the job or not!
Rich Aaron - “Just enjoy yourself and remember to
have fun!”
Joice Hupp - “Always be helpful, have a kind word for
anyone, and keep a smile on your face. It does won-
ders! You never know what a person is going through
in their personal life. Just be nice!
Dan Derouchey -” The tasks are simple. Just do what
you’re told and don’t over think the process.
Sharon House - “Start walking now!”
Richard Maher - “Prepare for long hours and get in shape
by exercising before arriving at Amazon and know that
time will fly by while you’re there!”
Sandy Bitner - “My experience has been to have 2 pair of
really supportive, comfortable, well broken-in shoes com-
plete with gel insoles. Start the shift in one pair and change
at lunch or halfway through the shift. Your feet will thank
you!”
Debbie Howe - “Begin walking NOW, your body will thank
you for it! Also, start drinking water.”
Carol Petty - “ Epson salt foot baths will do wonders for
tired feet and will help with leg cramps. Peppermint flavor
makes the rig smell nice!”
Jan Schwartz - “Get some great shoes and start walking
now.”
FITNESS-RELATED TIPS
Donna Bonnett -” Do not try working in brand new shoes!
Be sure to break them in beforehand.”
Jill Ferrer - “Make sure you have have enough room in
your shoe’s toe box to avoid blisters.”
Marnie Aaron -“Make sure you have at least 2 pairs of
shoes that are broken in before you start.”
Jose Ferrer - “Wear good quality, thin, moisture absor-
bent socks.”
Kellie Gunn - “Find some comfortable shoes and
clothes….this is not a suit and tie affair.”
Brian Nelson -“I took the perspective that I was getting
PAID TO EXERCISE as a picker. When you have long dis-
tances between picks, power walk. You’ll burn more cal-
ories and be more productive at the same time.
P A G E 7
Health-Related Tips Jill Ferrer -“Eat breakfast before you start work (or lunch/
dinner if you’re on nights) so you start your shift with suffi-
cient energy—then eat healthy at lunch and breaks.
Bob Filiau - “If you work evening shift commit to it. During
Work Hardening & Process School training, stay up later and
later each night until you reach your normal end of shift. This
makes sure the transition to full 10 hour days is a little easier.
Make sure you get a good 7-8 hours of sleep.”
Claudia Ward- “I found that I needed to really prepare meals
for the whole day and not depend on the microwaves for
heating food (too time consuming) nor eat out of the vending
machines. If I planned well rounded, nutritious meals and
snacks for breaks (very important) I had more energy to get
through the day.
Sharon Scofield - “Your hands may receive minor cuts, or
chafe from box handling. Amazon provides gloves to protect
your hands . Buy GOOD hand lotion and massage thorough-
ly. For minor cuts, I bought liquid bandages and reapplied
before I went back to work. This helps the cut from reopen-
ing as band aids do not always stay on.”
Claudia Ward - “If in the Shipping department, wear long
sleeves. The cardboard can really irritate your arms. Also,
use the gloves that are handed out.”
Jerry Bradbury “ABH—Always Be Hydrating. This true eve-
rywhere, but in Fernley since it is in very low humidity de-
sert country it is easy to become dehydrated.”
Bill Fix - ” Try a “Hiker’s” belt which uses a clip and pull strap. No metal to set off the Security
Checkpoint. Check the camping supplies section at Wal-Mart.” (Editor Note: Also available at
Amazon.com!)
Jerry Bradbury -“Wear plastic suspenders”
Chuck Mattson - “Amazon sells Thomas Bates Hiker belts with nylon webbing and nonmetal-
lic hardware, package of two (khaki and black), adjustable for most waist sizes. I found the
quality good and buckle does not slip. “
Claudia Ward - “Carpool whenever possible and time your arrival at the end of the previous
shift. Because there may not be any parking spots available. Don’t arrive too late either!”
Laura Mulford - “One of the things that brings me back is being able to say ‘Oh Yeah? I did
it again!’ ”
Barbara McDaniel - “Do Christmas shopping prior to arriving at Amazon. The time flies by so
quickly! Suddenly it’s Christmas!”
Miscellaneous...
1. Are your documents up to date?
Most of you will be familiar with the E-verify process for Immigration status. To verify your identity and eligibility to work in the
U.S. we will need documents such as your Driver’s License, Social Security Card, or current Passport. We cannot use them if
they’re expired… so check the dates!
2. Do you have “updated” body parts?
Metal in your body from surgical procedures has a tendency to set off the security system and delays you and others in getting
through Security. HR can supply you with a Medical Exception Card to present to Security as long as you provide documentation
(signed, letterhead, etc.) from your medical professional detailing the information.
3. Reduce the amount of metal you’re bringing in the Fulfillment Center
The number one concern we hear from our Associates is the amount of time it takes to get through Security to the Break Room.
Reduce the amount of metal (coins, belt buckles, jewelry, etc.) you carry!
4. Remember to have fun!
Those that are returning to Amazon will tell you that sometimes frustrations mount as we work hard to meet and exceed our
customers’ expectations. Remember: It’s a job, not a career! Your time with us is short, usually 10-12 weeks. Focus on the task
rather than what “they” should do is a great way to avoid stress.
Remember the reason you’re here this season!
Keep your focus on the reward!
For some of you it’s the opportunity to work with friends, for others it’s to help
with expenses, for others it’s the adventure of something new.
Whatever the reason, keep smiling!
Top Tips From Your CamperForce Team
Okay, I’ve been hired….. WHAT’s NEXT??
Now is the time to watch your email inbox!!
Watch for communications regarding the next steps in the process… First the BACKGROUND CHECK PROCESS
and then the DRUG SCREEN PROCESS.
**Note that these communications are auto-generated through our hiring system and will possibly wind up in your SPAM or
JUNK folders! Our vendor for both of these processes is a company called ACCURATE. Should you receive communication
from this company, don’t delete it!! It contains very timely and valuable information!
Page 8