Cambridge Dental Hub

We Are Back To “Normal” From June 8th

01908 690326 // 07973227415 Brooke House, 1b Kingsley Walk, Cambridge CB5 8TJ 01223 363277

INVISALIGN

HYGIENIST VISITS

COSMETIC TREATMENT

IMPLANTS

TOOTH WHITENING

OPEN 365 DAYS A YEAR

Welcome back!We hope all of our patients have kept themselves safe and well during this unprecedented time

during the COVID-19 Pandemic. Never have our health, family and friends been more important.

As many of you already know, we never closed during the Pandemic. Thanks to rigorous planning,

policy implementation, resourceful sourcing of personal protective equipment (PPE) and dedication

from our fantastic team we were able to continue providing an emergency service throughout the

lockdown 7 days a week.

This meant we were one of the only private practices working and providing necessary safe

emergency care for those most in need during this difficult time. We have spoken to thousands of

patients over the last two months and helped get them out of pain and we are enormously grateful

for the patience and cooperation from everyone.

Whilst our practice has always had very strict cross infection control and disinfection policies, as a

response to the COVID-19 Pandemic we have taken even more radical steps to ensure our staff,

dentists and patients are kept safe. We have been fortunate to have sourced the very best personal

PPE, including full and half face respirators, gowns and gloves. We conduct two deep cleans of the

entire practice everyday, on top of our already meticulous cleaning protocols.

Having continued to work throughout the pandemic has meant all of our staff and team are already

thoroughly trained and prepared to work in these new conditions and patients can rest assured that

we are doing everything possible to reduce any risks.

In this document we will outline some of the changes we have made which you will notice are

different to what you are probably used to in a dental practice! We do not know if these changes will

be permanent or temporary but we will keep patients informed every step of the way.

What will never change at The Hub Dental Practice is our passion for providing safe, convenient and

affordable dental care for patients. We work tirelessly to provide this care 365 days a year (yes, even

Christmas day!) and we answer our phone 24/7 which means you will never be left without our

support. We make ourselves available day and night to help you.

Our protective gear may make us look strange or a bit unfriendly, but we are still the same passionate

and friendly team underneath all the fancy kit!

Important Changes• We will continue to operate on an appointment-only service. This means we will refuse to see

walk-ins.

• Our opening hours have changed slightly, though we are still open every single day. We

have introduced a 2 hour deep cleaning session between 1pm and 3pm and have extended

our opening hours to 8pm every single day.

WE ARE OPEN 8AM to 1PM and 3PM- 8PM EVERYDAY

BEFORE YOUR APPOINTMENT: • You will be screened and have a pre-appointment assessment over the phone before all

appointments, including questions about your general health and of course about signs and

symptoms of COVID-19.

• You will be asked to arrive at your scheduled appointment time. Should you arrive early, you

may be asked to wait outside until the scheduled time if the dentist is not available yet. If you

arrived late, we reserve the right to reschedule your appointment.

• You will be contacted via text message, email or phone 24 hours before your appointment to

remind you not to attend the practice should you become suspected or confirmed to have

COVID-19.

• If you are in the high risk category, you will be given the option to delay non-essential

treatment and all risks will be explained. Ultimately it is your choice and we will do everything

possible to ensure you are kept safe, including prioritising the first and last appointment of a

shift to vulnerable patients.

• You will be asked to only enter the practice by yourself. In exceptional circumstances this is not

possible, such as with parents of children, legal guardians and translators. Should you plan to

attend with someone else, please explain this to the receptionist and ensure that the other

person understands they are not permitted to attend should they have suspected or

confirmed COVID-19.

• Please do not bring non essential belongings into the practice. We encourage you to bring

your own pen for signing documents.

• CONTACT US IMMEDIATELY IF YOU ARE SUSPECTED OR CONFIRMED TO HAVE COVID-19 AND DO NOT ATTEND THE PRACTICE UNDER ANY CIRCUMSTANCES. This includes if you share a household with anybody suspected or confirmed to have

COVID-19. Please follow all government guidelines for self-isolation and contact us to book an

appointment once you have passed the required quarantine period. Should you require

emergency treatment please contact NHS 111.

WHEN YOU ARRIVE:

• Please arrive on time. If you arrive early, wait outside until your appointment time or call the practice to see if the dentist is available to see you early.

• Do not arrive late or your appointment will most likely be rescheduled and non-refundable deposits will be lost, and will be required to book in further appointments.

• You will be asked to go to the restroom to wash your hands on arrival and to use hand gel which is available at the reception desk. Please do not put used-gloves back on at this point as it would defeat the point of cleaning your hands.

• If you are a new patient, you will be given the option to fill your forms outside or in your car.

• If you display any signs or symptoms of COVID-19 you will be asked to leave immediately

• To keep cross infection to a minimum, we will not provide tea or coffee.

• Should you use the restroom, please ensure you leave the facilities as you would expect to find them. They will be regularly disinfected between patients.

• You will be called by a dental nurse into the surgery and will be asked again to use hand gel before entering the treatment room.

DURING YOUR VISIT

• You may be asked to use a mouth rinse. Please alert the dentist or nurse if you are allergic to anything prior to use.

• You will be asked to use hand gel upon entering and leaving the room.

• You may notice the treatment rooms look bare; this is because we are only keeping the essentials out. We apologise that items such as stress balls or any other possible cross contaminants will not be offered at this time. Please bring your own one should you need it during treatment.

• Please avoid touching things wherever possible.

• Our practice policy is for patients to pay for treatment in advance, ideally with card to avoid two contacts with reception. This can be done over the phone or at the reception desk.

• The dentist and nurse may be wearing significantly more PPE than you are used to, including full face masks and full length gowns. This may make communication difficult so please do let them know if you struggle to understand something or want some reassurance. We are trying as hard as possible to make visits feel as friendly and normal as possible, though the strict levels of PPE can make this a bit difficult.

• Appointment lengths may be longer than what you are used to, this is to account for added disinfection time and the time for donning and doffing PPE.

How we keep YOU safe• All of our team are Fit-Tested on full or half face respirators with P3

filters. These offer DOUBLE the protection factor of disposable PPF3 masks that most other practices use.

• We have NO shortage of PPE, we invested months ago in extensive amounts of GOLD STANDARD PPE.

• We have rigorous screening protocols

• We have invested in top of the range air purification systems with remove 99.97% of particles down to 0.1 microns.

• Our cross infection control and decontamination procedures are GOLD STANDARD and we have a dedicate DEEP CLEAN of the practice twice a day.

• Social Distancing

• All of our team have been rigorously trained to provide safe care during the COVID-19 Pandemic and we have already been practicing SAFE dentistry for over 2 months so there is no learning curve!

Whilst most of our prices remain unchanged, you may notice some increases. These are to account for the significant increase in cost of providing treatment, especially due to PPE and extended appointment times. Prices are guides only, for personalised quotations please see the treatment plan provided by your dentist. All prices are subject to change at any time. If you have been given a treatment plan and prices prior to pandemic, please discuss with your dentist to confirm costs of treatment. We reserve the right to increase the charges of previous quotations to take into account the increased cost of providing treatment due to PPE and increased surgery times. Please understand that we have tried very hard to keep costs as low as reasonably possible.

PRICES

• Examinations £25 • Small X-rays £9 each • Large X-Ray (OPG) £35 • Medium OPG £25 • CT Scan (3D x ray) £95 • Antibiotics start from £20 • Night-guards start from £125 • Tooth whitening starts from £225

• Invisalign consultation FREE (£25 deposit) • Tooth whitening consultation FREE (£25 deposit) • Orthodontic consultation FREE (£25 deposit) • Cosmetic consultation £65 • Implant consultation £25 • Periodontal Assessments with

Marta or Giovanni £95 + £9 each small x-ray • Periodontal Assessment with Ezgi £155

Prices per tooth:

• Temporary fillings start from £125 • Composite fillings start from £145 • Fissure Sealants start from £35 • First stage root canal starts from £275 • Root canal treatments start from £575 • Root canal re-treatments start from £775

• Crowns/ Onlays/ Overlay start from £495 • Composite veneers start from £250 • Veneers start from £695 • Fixed bridges (per unit) start from £600 • Maryland bridges start from £600

• Periodontally involved tooth (i.e grade 3 mobile) extractions start from £125

• Simple extractions start from £185 • Surgical extractions start from £250

• Simple scale and polishes for regular patients (who attend every 3-6 months) start from £45

• Simple scale and polishes for new patients start from £65

• Airflow/ Jetwash (in addition ) starts from £25 • Full mouth deep cleaning starts from £145 • Deep cleanings with anaesthetic start from

£145 per side • Non Surgical Periodontal treatments start from

£250 per side • Full mouth stain removal starts from £150 • Localised deep cleaning with anaesthetic (i.e

pericoronitis treatment) starts from £125

• Single Implant with ceramic restoration starts from £1950 each

• Bone grafting starts from £350

• Full denture (per arch) starts from £800 • Temporary dentures (per arch) starts from £500 • Denture additions start from £125 • Denture repairs start from £125

• Conscious Sedation £350 per hour • Referrals to specialists £35 each • 14 day referrals FREE

PLEASE PAY WITH DEBIT CARD AND CONTACTLESS WHEREVER POSSIBLE

PATIENT FINANCE AVAILABLE (SUBJECT TO CREDIT CHECKS)