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Cal State Tech Conference 2018
A Strategic Process for Planning Online Education: Working With Your Campus Culture
Shawna Dark, AVP Academic Technology Services
Marvin Mayo, Interim Director Academic Technology Services
Terre Allen, Director, Faculty Center For Professional Development
Provost's Task Force Recommendations:
Hire a CIO
Hire a Senior Academic Technology Officer
Centralize Training and Support Services
Plan Strategy for Course Conversion
Build Comprehensive Communication Plan
Certify Faculty to Teach Online
Train Students on Technology
The Problem:
Stateside
Hybrid\Flipped Only
Little Individual Support
No discussion among departments about best interest of students
Courses not vetted, some never or rarely scheduled
Early adopters awarded but no one else
Both programs were too expensive ($5000)
Significant organizational change
ATS (10 to 45 staff members)
Extended Learning\Intersession
Fiefdom for online courses
Resource heavy
Academic Innovation Design Initiative (AIDI)
PHASE 2
ON-GOING
BeachBoardTraining
Hybrid & Online CourseConversion
Other Related Training
Quality Matters
Affordable Learning Solutions
Accessibility Training
Department Strategic Design
PHASE 1
College Plan
AIDI PHASE 1
Department strategic planning
Awareness of ATS services and support
Guidance for online, hybrid, technology enhanced courses
Identification of instructional technology training needs
AIDI PHASE 1 (cont’d)
$400 stipend for participants
Input from program Department Chair & Faculty
2COHORTS
35DEPTS
6COLLEGES
107FACULTY
AIDI PHASE 1: Human Development Example
Semester Traditional Online Hybrid Flipped Mixed Pedagogies
Non-classroom
Supplemental
Spring/Fall
2017HDEV 357 HDEV 470
with S4 trial
Spring/Fall
2018Increase BeachBoard
HDEV 307, 327, & 357
HDEV 470 WAM
Spring/Fall
2019Increase BeachBoard
HDEV 307, 327, & 357
HDEV 470 WAM Stats & Methods Support
Advising Tech
Spring/Fall
2020Increase BeachBoard
HDEV 307, 327, & 357
HDEV 320, 340, & 360
HDEV 470 WAM Stats & Methods Support
Advising Tech
AIDI PHASE 1: College of Liberal Arts
Requests:
New Courses
Training
ID Support
New Modules (online)
Survey: Faculty\Student Interests
Identify Priority Students\Courses
New Program (online)
New Tools
New Space
Types of Training
BeachBoard
22%
Instructional Technologies
14%Hybrid
Teaching
21%
Online Teaching
36%
Active Learning
Classroom
7%
AIDI PHASE 1: College of Liberal Arts
Departments Readiness Level
Women’s, Gender and Sexuality Beginner
American Indian Studies Beginner
Journalism Beginner
Sociology Beginner
Linguistics Intermediate
Human Development Intermediate
Communication Advanced
Psychology Advanced
RGRL Advanced
Geography Advanced
AIDI PHASE 1: CLA Planning\Priorities
QM Training & Certification
Scheduling (a.k.a. “Butts in Seats”)
Intellectual Property
Faculty Affairs(a.k.a. “Where did the professor go?”)
Transfer Goals
AIDI PHASE 1: Pros & Cons
Pros
Allows for thoughtful course conversion
Departmental level thinking and consensus
ATS can prioritize based on department needs
Opportunity to discuss QM and more
Budget and staff forecasting
Cons
Hard to scale up
Some programs not ready
Lots of follow up, lots of change
College leadership needs to buy-in
What about courses already converted?
AIDI PHASE 2: Course Conversion Training
PHASE 2
ON-GOING
BeachboardTraining
CourseConversion
(Hybrid & Online)
Other Related Training
Quality Matters
Affordable Learning Solutions
Accessibility Training
Departmental Strategic Design
PHASE 1
Course Conversion Training
4 Day Online/Hybrid Workshop
Delivered In-Person & Online
Aligned with Quality Matters
Best Practices & Lots of Examples
Misc. Campus Resources
Accessibility Basics
Hands-on Activities
Experienced Faculty Sharing
Course Conversion Training
Each participant assigned to instructional designer
Establish check-in milestones
Required deliverables
$3000 Development stipend
Cohort 1 = 43 participants
Conversion Workshop Faculty Feedback
“Honestly could not have gotten this course done without it. One of the best PDs I've ever attended in the organization, content, and support. Well done! It is a LOT of work to put a course online so be sure to remind people of the time it takes. It is a big commitment, depending on one's level of expertise, workload, and prior knowledge. Thank you!”
“I enjoyed the AIDI program and I would highly recommend that we have all faculty do the program”.
“This workshop was invaluable. I attended the 4-day session during winter break and honestly believe that it is the only way to go for someone who is converting a course for the first time”.
Faculty Feedback on the Instructional Designer Experience
“[My ID] was a wonderful match for me given her background in education. She was patient, prompt, professional, and knowledgeable. I could not have gotten where I am in developing an online course, from scratch, for the first time, without her support.”
“[My ID] is excellent. Very patient and knowledgeable with me. I may have pushed the envelope with instructional design with her and she responded with constructive and helpful guidance.”
“[My ID] was always prepared in advance for our consultations, was patient in troubleshooting, and helped me find some workarounds for issues that BeachBoard didn't have clear protocols for. I learned a lot from her and really enjoyed working with her.”
The Future:
Implement Quality Matters
Focus on Colleges with Fewer Participants
Go Beyond Early Adopters.
Develop Campus-wide Strategy
Take Away:
Understand Your Campus Culture
Have a True Strategy
Use Strategy Building to AssessThe Culture
Communicate!
Be Patient and Adaptable
