CACIO13 Leadership in Business and Technology - Patrick Finn

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© 2011 Cisco and/or its affiliates. All rights reserved.


Patrick S. FinnSenior Vice President, US Public Sector OrganizationCisco, Inc.

February 6, 2012




Sir Winston C

SURVIVAL

CHANGE is

the price of







• Senior Vice President

• IT Infrastructure






© 2011 Cisco and/or its affiliates. All rights reserved.© 2010 Cisco and/or its affiliates. All rights reserved.







C h a r g e b a c k

Return on Investment

TCO ROI

Mobility

Cost of

Innovation

TCO

Budget

V

C o m

p l i a n c e

Future

Cost of ServiceShared ServicesBYOD

V i s i b i l i t y

S t r a t e g y

Service Level Agreements

Efficiencies

Service Level Agreements

ResultsProfitability

E n e r g y S a

v i n g s

Com

P r o c u r e m

e n t

Expectations

E f f i c i e n c y

Consumption Model Consolidation

Consumption Models

C o m p l i a n c e

OPEX vs CAPEX E x c h a n g e s

Sha


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Where does innovationreside in your organization?





What do your customers ne

Speed, Risks Mitigation, and CostsHOW DO WE SIMPLIFY COMPLEXITY

Approach to solving probleLeaders start with Why…

Leadership Attitude:Embrace the change

You need to be ALL








WhyHow

What

http://www.ted.com/talks/simon_sinek_how_great_leaders_inspire_action.html




Finding Solutions to our Customers Challenges

Core, Cloud/Virtualization, Cybersecurity, Collaboration




2012 California Nomination for Digital Government: Government to Citizen

“You served, now letCalVet serve you!”

• Increases accessibility and utilizationof housing, benefits, and services toveterans and their families

• Creates fiscal and operationefficiencies in the California

Department of Veteran Affairs




Arizona’s Center for Medicare and Medicaid

Services virtualized their workforce for focused on eligibility.

• Reduction in real estate cost (fewer state “owned" buildings)

• Reduced carbon footprint as employees aren’t commuting to work• Improved staff skills with focus on expertise• Improved access to the talent pool• Improved citizen response times, interaction and resolution

Government serving citizens to drive customer satisfaction and reduce fraud




• Increased efficiency

• Less bureaucracy• Quicker and easier access up to $1 billion in state resources

Driving Economic Development

In 2011, economic development fundingwas made available through aConsolidated Funding Application (CFA).







Results Achieve results tied to strategic priorities

Quality Teams Build, develop and retain high performing teams

Align Objectives to StrategyShow clear alignment of team’s objectives with Cisco

strategy and priorities

Decisive and Execute Make fast, informed decisions and execute effectively

Collaborate / Innovate Collaborate and innovate for impact across the business

Industry Knowledge Make data-driven decisions based upon deep industry kno

Best Example of Culture…

Do What is RightWalk the Talk

Framework for Action Vision / Strategy / Execution / Measurement




CA

POC

Processes focused on customers’ mission

Communication

Attitude

Organization

Consistency



© 2011 Cisco and/or its affiliates All rights reserved

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CACIO13 Leadership in Business and Technology - Patrick Finn