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Valuable Features
Room For Improvement
Deployment Issues
Stability Issues
Scalability Issues
Customer Service
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Quotes from Member Reviews
Manager, End 2 End Monitoring at a manufacturing company
Sr. Director Technology Services Operations at a tech services company
User at a manufacturing company
Enterprise System Manage-ment at a tech services company
Enterprise System Manage-ment at a tech services company
Enterprise System Manage-ment at a tech services company
Enterprise System Manage-ment at a tech services company
Improvements to My OrganizationValuable Features Valuable Features
Principal System Administrator at a tech company
Sr System Engineer at a out-sourcing company
Senior Consultant at a tech services company
Senior Network Support Specialist at a non-tech company
Monitoring Consultant at a software R&D company
Senior Systems Engineer at a tech services company
Systems Engineer at a comms service provider
Enterprise ManagementConsultant at a tech vendor
Cloud Systems Manage-ment Engineer at a tech services company
Consultant at amanufacturing company
Consultant at amanufacturing company
System engineer at a tech company
Solution Architect at a tech services company
Network Engineer at anon-profit
Enterprise Tools Architect at a tech services company
Valuabe Features
The decrease in time to resolution on problems, also a reduction on finger pointing of teams, “It’s the network, or it’s the application.” Things like that, the ability to pinpoint those problems very, very quickly.
The most valuable feature for me particularly within the enterprise space and what CA does is that they provide an integrated central approach to monitoring. No matter what tool we’re using whether it’s a phone system or whether it’s a storage system, whether it’s Unix or Windows, whether it’s an access point or a firewall, it can all be seen in a common pane of glass where you can see everything. All of our staff can all be trained on the same tool and then other people can see all the dependent infra-structure within the same tool.
We have the solution across all the produc-tion servers in our operation. We have seen, over the last 4 or 5 years, about a 30%...
It gives us an insight on what we need to monitor on our network. We get granulated data on where issues are occurring...
The intelligent agents which allows for detailed instruction sets to be deployed to systems.
The intelligent agents which allows for detailed instruction sets to be deployed to systems.
Mostly with the WMI and the SQL database (Microsoft issues).
It has a limit, like any product, on the num-bers of systems that can be managed.
The scalability of the product and heteroge-neous OS coverage is really what sets this product apart from others. Other features...
Single page view of all the servers lets me monitor them at a glance. I can expand and see all the details at as single click expand.
Administration interface, in particular the infrastructure manager. The event console could also use a make-over.
I would say the NPM toolset has room for improvement. I haven’t seen the benefit of integrating it into NPM.
Correlation Outage handling.
I have deployed the product in multiple environments and across multiple OS types without issue.
We had some issues with getting failover polling engines working properly and were forced to abandon the effort...
The products are not plug and play even though HP has improved implementation over the years...
It’s very stable, and more importantly, it sup-ports failover components, which is a great feature.
No issues encountered.
No issues with scalability, the product can be used in a large enterprise. Different ad-mins can manage their scope of devices...
No issues encountered.
The UIM support team is excellent.
10/10 I would say 7 out of 10 stars. They really know their product technically. However, the response time for non impacting tickets...
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We’re Able To Predict How Close We’re Ap-proaching Our Thresholds So We Can Head Off A Disaster.
It enables us to monitor the health and func-tionality of our nodes on the MPLS.
It has a limit on the number of systems that can be managed but it is...
Craig D.
Gary G. Isaiah W. William L.
William L.
William L.
William L.
Jason D. systemad5157
Dirk V.taylola2010
David G.
Todd A. Brian V. Ed S.
Brandy G.
Saeed P.
Saeed P.Mikhaii C.
Alina D. reviewer01629
Daniel B.
We asked business professionals to review the solutions they use. Here are some excerpts of what they said.
We Primarily Chose CA UIM Because We Had A Bunch Of Disparate Systems. We Needed To Pull It Into A Single Tool, And We Needed
The Flexibility To Gain Some More Insight Into The End User Experience.
Metrics
46,736
9,850
54
2,747
8.2
30,656
15,545
24
1,671
8.0
4,964
2,507
5
1,175
7.8
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Compared 11% of the time.Compared 14% of the time. Compared 9% of the time.
Compared 4% of the time.
Compared 10% of the time. Compared 8% of the time.
Compared 4% of the time. Compared 8% of the time.Compared 6% of the time.
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Financial Services FirmInsurance CompanyUniversityTransportation Company
Manufacturing CompanyHealthcare CompanyGovernmentComms Service Provider
Small BusinessMidsize EnterpriseLarge Enterprise
Small BusinessMidsize EnterpriseLarge Enterprise
Small BusinessMidsize EnterpriseLarge Enterprise
Small BusinessMidsize EnterpriseLarge Enterprise
Comms Service ProviderFinancial Services FirmMedia CompanyManufacturing Company
Comms Service ProviderFinancial Services FirmMedia CompanyHealthcare Company
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Video Review from a Real User
Manager ITS Command at University of Chicago
Erik G.
Product ComparisonIT Infrastructure Monitoring
CA Unified Infrastructure Management SolarWinds NPM HPE OpenView
Consultant at amanufacturing company
Excellent support.
Read full review
Saeed P.
Monitoring Consultant at a software R&D company
Average. I feel that HP don’t always look after their clients as well as they could post-sale.
Read full review
David G.
Enterprise ManagementConsultant at a tech vendor
Technical support is mature technically, but can be slow.
Read full review
Ed S.
No Data Available
No Data Available
CA UIM HPE OpenViewSolarWinds NPM
