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Core Behavioral Competencies Model
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Core Behavioural Competency
Core Behavioural CompetencyDefinitionPartially PerformingFairGoodVery GoodExcelling
1. Communication (C)Demonstrates the ability to convey thoughts, concepts, and ideas effectively through speech and in writing, using correct and appropriate grammar, organization and structure; attends to and fully comprehends what others are saying.Demonstrates a lack of being able to express facts and ideas clearly and logically both orally and in writing. Considerable time spent on guidance and editing of work.Expresses facts and ideas orally or in writing. Needs guidance and editing.
Expresses facts and ideas orally or in writing in a somewhat clear and logical manner. Some guidance and editing.
Expresses facts and ideas orally or in writing in a clear and logical manner. Needs minimal guidance and editing.
Demonstrates an exceptional ability to express facts and ideas clearly and logically both orally and in writing. Requires virtually no guidance and editing.
2. Drive/Motivation (DM)Consistently maintains sustained energy and determination even in the face of obstacles; understands what needs to be done and stretches self to deliver results effectively.Often lacks enthusiasm for the job and generally gives up at the first obstacle. Seeks excuses rather than a way forward.Maintains fairly adequate personal energy and commitment to achievement of routine and developmental goals. Finds solutions to obstacles only with guidanceMaintains good personal energy and commitment to achievement of routine and developmental goals. Finds solutions to obstacles with some guidance.Maintains very good personal energy and commitment to achievement of routine and developmental goals. Finds solutions to obstacles with minimum guidance.Strives continuously to set and achieve stretch personal goals for achievement that raise the bar. Demonstrates energetic can do behaviour even in the face of great obstacles.
3. Planning and Organizing (PO)Establishes a systematic course of action for oneself or others to ensure accomplishment of a specific objective. Determines priorities and allocates time and resources effectively.Generally inadequate which results in fruitless expenditure in terms of energy, time, human resources, equipment and finances. Lacks ability to scope length and difficulty of project. No clear breakdown of the process steps. Development of work plans weak.Sometimes demonstrates ability effectively and efficiently. Sometime demonstrates the ability to scope length and difficulty of project. Fairly clear breakdown of the process steps. Fairly well thought out work plans.Often demonstrates ability effectively and efficiently. Often demonstrates the ability to scope length and difficulty of project. Somewhat clear breakdown of the process steps. Good thought out work plans.Demonstrates ability effectively and efficiently. Demonstrates the ability to scope length and difficulty of project. Clear breakdown of the process steps. Very good thought out work plans.Demonstrates an exceptional ability to scope length and difficulty of projects. Clear sequencing of events/activities/ process steps. Work plans exceptionally well thought through and expressed. Achieves results on time and with required quality.
4. Results Focus (RF)Demonstrates the ability to stay on track to achieve personal, team and corporate objectives and takes personal responsibility for their achievement.Fails to execute functions as instructed and within agreed upon time frames. Loses track of objective/goal/deliverable.Often needs enquiring about progress of a task. Shows little commitment to work. Sometime loses track of objective/goal/ deliverable.Sometime needs enquiring about progress of a task. Shows some commitment to work. Stays somewhat on track of objective/goal/ deliverable.Seldom needs enquiring about progress of a task. Shows commitment to work. Stays on track of objective/goal/ deliverable.Far exceeds normal expectations. Handles greater responsibility independently.
5. Taking Initiative/Responsibility (TIR)Evaluates, selects and acts on various methods and strategies for solving problems and meeting objectives before being asked or required to do so.Demonstrates little or no initiative at work, seeking out repetitive or routine work. Consequently requires extra amount of supervision and instruction. Has to be chased for completion of job. Lack of initiative is detrimental to the workgroup.Works out in prescribed methods/ approaches to overcome problems and performs fairly to expectations. Requires high level of supervision and guidance.Sometime works out own methods/ approaches to overcome problems and adequately performs to expectations. Requires normal level of supervision and guidance.Works out own methods/ approaches to overcome problems and competently performs to expectations. Requires low level of supervision and guidance.Constantly shows a high level of initiative. Always volunteers for additional responsibilities. Normally no guidance necessary.
6. Teamwork Ability (TA)Willingly cooperates and works collaboratively toward solutions that generally benefit all involved parties and accomplish group objectives.Unwilling or unable to co-operate with others. Demonstrates lack of commitment and negates teamwork. Work of team adversely affected.Sometime cooperates and gets on well with colleagues. Sometime able to influence and communicate well as part of a team. Sometime works to achieve team objectives. Requires high level of supervision and guidance.
Often cooperates and gets on well with colleagues. Often able to influence and communicate well as part of a team. Often works to achieve team objectives. Requires normal level of supervision and guidance.
Cooperates and gets on well with colleagues. Able to influence and communicate well as part of a team. Works to achieve team objectives. Requires low level of supervision and guidance.
Demonstrates exceptional abilities working as member of a team. High level of cooperation communication skills and ability to influence and motivate others to achieve targets. Coaches other team members to better results. Little or no guidance ever required.
C: Core Behavioural Competencies Model