Bylaw No. 1 - Kitchener-Waterloo Association of REALTORS®Kitchener‐Waterloo Association of REALTORS®Bylaw No. 1 Introduction As amended February 17th, 2011 Page 3 (j) To promote,

BylawNo.1including

MLS®RulesandRegulations

“to promote and support members in serving the real estate needs of our community.”

AdoptedMay1,1955

Revised1957,1964,1968,1972,1977,19791982,1983,1985,1987

Reissued1990,revised1993,1994,1995Reissued1996,revised1997Revisedandreissued1998

Revised1999and2000,reissued2000Revised2001,2002,2004,2006

2007,2008,2009,2010Revised2011,2012

Kitchener‐Waterloo Real Estate Board Bylaw No. 1

As amended February 17th, 2011 Page 1

TableofContentsPledge of Competition .................................................................................................................... 1 PREAMBLE ..................................................................................................................................... 2 ARTICLEI........................................................................................................................................ 4 SECTION1‐NameofCorporation ......................................................................................... 4 SECTION2‐DefinitionsandInterpretations ........................................................................ 4 SECTION3‐Purpose ................................................................................................................ 7 SECTION4‐JurisdictionalArea .............................................................................................. 7 SECTION5‐HeadOffice .......................................................................................................... 7 SECTION6‐CorporateSeal .................................................................................................... 7 SECTION7‐FiscalYear ........................................................................................................... 7 SECTION8‐DissolutionoftheBoard .................................................................................... 7

ARTICLEII ...................................................................................................................................... 8 SECTION1‐ClassesofMembership ...................................................................................... 8 SECTION2‐FirmMembership ............................................................................................... 8 SECTION3‐BrokerMembership ........................................................................................... 9 SECTION4‐SalespersonMembership ................................................................................ 10 SECTION5‐ApplicationApprovalProcess ......................................................................... 10 SECTION6‐EffectofRefusalofMembership ..................................................................... 11 SECTION7‐AffiliateMembership ....................................................................................... 11 SECTION8‐HonoraryMembership .................................................................................... 12 SECTION9‐RetiredMembership ........................................................................................ 13 SECTION10‐CompliancewithBylawandCREACodeofEthicsandRECOCodeofEthics

............................................................................................................................................. 13 SECTION11‐MembershipDisputes.................................................................................... 14

ARTICLEIII ................................................................................................................................... 15 SECTION1‐ObligationsofPartnershipsandCorporations ............................................. 15 SECTION2‐ChangeofOwnershiporControlofFirmMember ....................................... 15 SECTION3‐FurtheringtheObjectsoftheBoard ............................................................... 16 SECTION4‐TerminationofMembership ........................................................................... 16

ARTICLEIV ................................................................................................................................... 18 SECTION1‐PaymentofFeesandDues .............................................................................. 18 SECTION2‐SpecialProvisionsDealingwithApplicationFeesandAnnualFees .......... 18 SECTION3‐Non‐PaymentofAmountsOwedtotheBoard ............................................. 18 SECTION4‐PaymentandCollectionofFees ...................................................................... 20

ARTICLEV .................................................................................................................................... 21 SECTION1‐EntitlementtoReceiveNoticeofandtoAttendMeetingsofMembers ..... 21 SECTION2‐NoticeRequirementsforMeetingsofMembers ........................................... 21 SECTION3‐VotingandProxies ........................................................................................... 21 SECTION4‐VotingProceduresatMeetingsofMembers ................................................. 23 SECTION5‐GeneralProvisionsRelatingtoMeetingsofMembers ................................. 23 SECTION6‐AnnualMeeting ................................................................................................. 24 SECTION7‐ElectionProcedures ......................................................................................... 24 SECTION8‐OtherMeetingsofMembers ............................................................................ 26

ARTICLEVI ................................................................................................................................... 27 SECTION1‐BoardofDirectors ............................................................................................ 27 SECTION2‐QualificationsofDirectors ............................................................................... 27 SECTION4‐MeetingsoftheBoardofDirectors ................................................................ 28 SECTION5‐OfficersoftheBoard ........................................................................................ 29 SECTION6‐ExecutiveCommittee ....................................................................................... 30 SECTION7‐ExecutiveOfficer............................................................................................... 30 SECTION8‐RemovalofDirectorsbyMembers ................................................................. 31 SECTION9‐DisqualificationofDirectorsandOfficers ..................................................... 31 SECTION10‐VacanciesinDirectorsandOfficers ............................................................. 32



SECTION11‐Banking ........................................................................................................... 32 SECTION12‐Bonding ........................................................................................................... 33 SECTION13‐Indemnity,LimitationandInsurance .......................................................... 33 SECTION14‐ExecutionofContracts,Etc. .......................................................................... 33 SECTION15‐RespectingtheBorrowingofMoney,Etc. ................................................... 34 SECTION16‐VotingSharesandSecuritiesinOtherCompanies ..................................... 34 SECTION17‐Policies,RulesandRegulations .................................................................... 34

ARTICLEVII .................................................................................................................................. 35 SECTION1–Committees ...................................................................................................... 35 SECTION2‐DutiesofCommittees ....................................................................................... 36 SECTION3‐Policies,RulesandRegulations ...................................................................... 37 SECTION4‐ArbitrationCommittee .................................................................................... 37 SECTION5‐BylawCommittee ............................................................................................. 37 SECTION6‐CommercialCommittee ................................................................................... 37 SECTION7‐DisciplineCommittee ....................................................................................... 37 SECTION8‐EducationCommittee ...................................................................................... 38 SECTION9‐FinanceCommittee .......................................................................................... 38 SECTION10‐MLS®ServicesCommittee ........................................................................... 38 SECTION11‐NominationCommittee ................................................................................. 38 SECTION12‐PastPresidentsCouncil ................................................................................. 39 SECTION13‐PoliticalAffairsCommittee ........................................................................... 39 SECTION14‐ProfessionalStandardsCommittee .............................................................. 39 SECTION15‐ProgramCommittee ...................................................................................... 39 SECTION16‐PublicRelationsCommittee .......................................................................... 40

ARTICLEVIII ................................................................................................................................ 40 ArbitrationandAppeal ............................................................................................................... 40 SECTION1‐DefinitionsandNoticeProvisions .................................................................. 40 SECTION2‐ArbitrationCommittee .................................................................................... 41 SECTION3‐QualificationsofArbitrators ........................................................................... 41 SECTION4‐CustodyofandAccesstoFilesandDocuments ............................................ 41 SECTION5‐BindingArbitration .......................................................................................... 41 SECTION6‐FilingtheClaim ................................................................................................. 42 SECTION7‐FilingtheDefence ............................................................................................. 43 SECTION8‐Conciliation ....................................................................................................... 43 SECTION9‐NoticeofArbitrationHearing ......................................................................... 44 SECTION10‐AppointmentofArbitrationPanel ............................................................... 44 SECTION11‐RepresentationatArbitrationHearing ....................................................... 44 SECTION12‐PowersofArbitrators .................................................................................... 45 SECTION13‐Witnesses ........................................................................................................ 45 SECTION14‐Arbitrators'Award ......................................................................................... 45 SECTION15‐RecordoftheArbitrationHearing ............................................................... 47 SECTION16‐AppealofArbitrators'Award ....................................................................... 47 SECTION17‐Limitation ........................................................................................................ 47

ARTICLEIX ................................................................................................................................... 49 ProfessionalStandards,DisciplineandAppeal ........................................................................ 49 SECTION1‐DefinitionsandNoticeProvisions .................................................................. 49 SECTION2‐ProfessionalStandardsCommittee ................................................................ 50 SECTION3‐JurisdictionofProfessionalStandardsCommittee ...................................... 51 SECTION4‐CustodyofandAccesstoFilesandDocuments ............................................ 51 SECTION5‐HandlingofComplaints ................................................................................... 52 SECTION6‐PowersofResearchers .................................................................................... 53 SECTION7‐ReportofResearchers ..................................................................................... 54 SECTION8‐DispositionofResearch ................................................................................... 54 SECTION9‐AllegationStatement ........................................................................................ 55 SECTION10‐DispositionUponReceiptofReply .............................................................. 57



SECTION11‐DisciplineCommittee .................................................................................... 58 SECTION12‐JurisdictionofDisciplineCommittee ........................................................... 58 SECTION13‐DisciplineHearingProceduralMatters ....................................................... 59 SECTION14‐DecisionoftheDisciplineHearingPanel .................................................... 60 SECTION15‐DecisionandPenalties ................................................................................... 60 SECTION16‐PublishingtheDecisionoftheDisciplineHearingPanel ........................... 62 SECTION17‐AppealofDecisionofDisciplineHearingPanel .......................................... 62 SECTION18‐AppointmentofAppealPanel ....................................................................... 63 SECTION19‐NatureofAppealHearing.............................................................................. 63 SECTION20‐RecordoftheDisciplineHearing.................................................................. 63 SECTION21‐AppealHearingProceduralMatters ............................................................ 64 SECTION22‐DispositionofAppealofDecisionofDisciplineHearingPanel ................. 65 SECTION23‐NotificationofDecisionofAppealPanel ..................................................... 65 SECTION24‐RecordoftheAppealHearing ....................................................................... 65 SECTION25‐AppealtoOREA .............................................................................................. 66 SECTION26‐Limitation ........................................................................................................ 66

ARTICLEX .................................................................................................................................... 67 SECTION1‐UseofSymbolsandTrademarks .................................................................... 67

ARTICLEXI ................................................................................................................................... 67 SECTION1‐OrderofProcedureatMeetings ..................................................................... 67

ARTICLEXII .................................................................................................................................. 67 SECTION1‐MembershipinOREA ....................................................................................... 67 SECTION2‐MembershipinCREA ....................................................................................... 67 SECTION3‐TerminationofMembership ........................................................................... 68

ARTICLEXIII ................................................................................................................................. 68 SECTION1‐BylawAmendments ......................................................................................... 68 SECTION2‐ApprovalofBylawAmendments .................................................................... 68

ARTICLEXIV ................................................................................................................................. 69 SECTION1‐Notices ............................................................................................................... 69

ARTICLEXV .................................................................................................................................. 70 SECTION1‐CREACodeofEthicsandRECOCodeofEthics ............................................. 70

MLS®RULESANDREGULATIONS ............................................................................................ 71 PREAMBLE .............................................................................................................................. 71 ARTICLE1‐DefinitionsandInterpretations ...................................................................... 71 ARTICLE2‐MLS®ListingProceduresandEligibility....................................................... 73 ARTICLE3‐SuspensionandCancellations ......................................................................... 78 ARTICLE4‐Commission ....................................................................................................... 78 ARTICLE5‐TradingProcedures .......................................................................................... 80 ARTICLE6‐Appointments ................................................................................................... 80 ARTICLE7‐OpenHouses ..................................................................................................... 80 ARTICLE8‐TradingRegulations ......................................................................................... 80 ARTICLE9‐PresentationofOffersonMLS®ListedProperties ...................................... 84 ARTICLE10‐ReportingofTrades ....................................................................................... 85 ARTICLE11‐Ownership,Copyright,AccesstoandUseofMLS®Database .................. 85 ARTICLE12‐PrivacyComplianceRequirements .............................................................. 88 ARTICLE13‐BreachesandPenalties .................................................................................. 89 ARTICLE14‐CommissionTrust .......................................................................................... 89 ARTICLE15‐CREAPermissionsManagementRules ........................................................ 91

SCHEDULEA................................................................................................................................. 98 JURISDICTIONALAREA .............................................................................................................. 98 SCHEDULEB ................................................................................................................................. 99 COMMISSIONTRUSTAGREEMENT .......................................................................................... 99 SCHEDULEC ............................................................................................................................... 100 REGIONALARBITRATION,DISCIPLINEANDAPPEALAGREEMENT ................................. 100 SCHEDULED .............................................................................................................................. 102



APPEALOFARBITRATORS'AWARD ...................................................................................... 102

Kitchener‐Waterloo Association of REALTORS®Bylaw No. 1 Introduction


Pledge of Competition Member Boards and Associations of the Canadian Real Estate Association support free and open competition. We believe in the principles embodied in the Competition Act of Canada. Therefore we adhere to a Code of Conduct which includes the following standards:

Commission rates or fees members charge for services offered to the public, and the division of those fees among cooperating members, are solely the choice of those providing the services.

A brokerage may offer any variety of services eg. exclusive, open, MLS® listings etc. Board and Real Estate Associations accept MLS® listings regardless of the price, commission rates or fees, or the division thereof.

Advertising by members and non-members is subject to the discretion of the individual, as long as it is honest and lawful. We encourage creative, competitive choice in the services advertised to the public.

The business relationships between broker members, their salespersons and nonmembers is theirs to determine. With regard to Board and Association membership, members may choose for themselves to work full or part time, as long as they remain available to serve the public on a regular basis and provided provincial enabling legislation does not otherwise authorize a limitation of such choice.

All members are required to meet uniform and reasonable financial and educational standards. They are required to demonstrate integrity and character necessary to protect the public.

By using the MLS® and REALTOR™ trademarks, all member Boards and Associations of the Canadian Real Estate Association proclaim our adherence to these principles, designed to preserve free and open competition.



BE IT ENACTED as a Bylaw No. 1 of the Kitchener‐Waterloo Association of REALTORS® asfollows:

PREAMBLETheBoardisformedforthefollowingandotherpurposes:(a) TodoallthingsnecessarytopromoteinterestinthemarketingofRealEstateinallits

aspectsandtoadvanceandimproverelationsbetweenMembersandthepublic;(b) Toadvanceandpromote the interestsof thoseengaged inRealEstateasBrokerages,

Brokers, Salespeople, valuators, examiners and experts, and to increase publicconfidenceinandrespectforthoseengagedinthecallingofRealEstateBrokerage;

(c) Toencouragetheuseofthedesignation"REALTOR®"bytheMembers,topromotethe

acceptancebythepublicofsuchdesignationandsuchusethereof,andtoprotect,asfaraspracticable,theexclusiveusethereofbytheMembers;

(d) ToencouragethestudyofRealEstateinallitsaspectsandtopromotetheexchangeof

viewsbetweenMembersbyaffordingopportunitiesfordiscussion,correspondenceandattendanceatlecturesforthereadingofpapers,andtodisseminateusefulinformationbycirculationamongtheMembersofpublications,dataandforms;

(e) To institute, promote andmanage listing systemswith the object of renderingbetter

servicetothepublicbyprovidingSellerswithawiderpotentialmarket;(f) Toinstitute,promoteandmanageplansorsystemsforthebenefitoftheMembersinthe

conductoftheirbusinessconnectedwithallaspectsofRealEstate;(g) To establish, raise, undertake, superintend, manage and administer charitable or

benevolentfundstoassistneedyMembersandthedependentsofdeceasedmembersorotherdeservingpersonsand,fromtimetotime,tomakegrantsanddonationsoutoftheincomeorsurplusfundsoftheBoardforthepurposesofsuchcharitableorbenevolentfunds;

(h) To make grants and donations out of income or surplus funds of the Board for the

establishmentor supportof anycharitableorbenevolent institutionand to subscribeandguaranteefundsforanycharitableorbenevolentpurpose,whetherornotrelatedtoorcalculatedtopromotethepurposesoftheBoard;

(i) Topurchase,lease,buildorotherwiseacquireorprovide,fromtimetotimeandatany

time, anybuildingorbuildings for thepurposeof an institute,hall, collegeor lecturerooms,officesandboardroomsandtoalter,reconstruct,equipandfurnishthesamefortheuseoftheMembersandtheirguestsandgenerallyforthepromotionoftheobjectsof the Board, and to sell, mortgage, lease or otherwise dispose of the same whendeemedadvisablefromtimetotime;



(j) Topromote,encourageandprotect theownershipofRealEstateandtoendeavourtomaintainRealEstatevaluesandtodoallthingswhichmaybedeemedtobenecessaryoradvisabletomakeRealEstateasoundanddesirableinvestment;and

(k) Generally toassist in thedevelopmentof thecitiesofKitchenerandWaterlooand its

environs along the lines best calculated to promote the prosperity andwealth of itsinhabitants.

Kitchener-Waterloo Real Estate Board Bylaw No. 1 Article I


ARTICLEISECTION1‐NameofCorporation1.01 The name of the Corporation shall be the Kitchener‐Waterloo Association of

REALTORS®.SECTION2‐DefinitionsandInterpretations2.01 For the purposes of this Bylaw (which is defined to include the MLS® Rules and

Regulations)theterm:(a) "Act"meanstheRealEstateandBusinessBrokersAct,2002,S.O.2002c.30,Sched.C,as

amendedanditsregulations,andanysuccessorlegislation;(b) "ArbitrationAct"meanstheArbitrationAct,1991,SO1991,c.17,asamended,andany

successorlegislation;(c) "Board"meanstheKitchener‐WaterlooAssociationofREALTORS®;(d) "Board of Directors" means the Board of Directors of the Kitchener‐Waterloo

AssociationofREALTORS®,and"Director"meansapersonwhoisamemberoftheBoardofDirectorsinaccordancewiththeprovisionsofthisBylaw;

(e) "BranchOffice"meansanyofficeofaFirmMemberotherthanthemainoffice,which

isregisteredinaccordancewiththeAct,andatwhichthepublicisinvitedtodeal;(f) "BrokerofRecord"meanstheindividualdesignatedbyaBrokerageasthebrokerof

recordwithinthemeaningoftheAct;(g) "Brokerage"meansacorporation,partnership,soleproprietor,associationorother

organization or entity registered as a brokerage under the Act that, on behalf ofothers and for compensation or reward or the expectation of such, Trades inRealEstateorholdsitselforhimselfoutassuch.

(h) "Bylaw" means Bylaw No. 1 and the MLS® Rules and Regulations, and any

amendmenttheretoasmaybeapprovedbytheBoardofDirectorsandconfirmedinaccordancewiththeprovisionsofArticleXIIIof.

(i) "ChiefExecutiveOfficer"meansthechiefexecutiveofficeroftheOntarioRealEstate

Associationorhisappointednominee;(j) "Committee" means any committee described in this Bylaw and includes any

committeeestablishedbytheBoardofDirectors;(k) "CorporationsAct"means theCorporationsAct,RSO1990, c.C‐38,asamendedand

anysuccessorlegislation;



(l) "CREA"meansTheCanadianRealEstateAssociationoranysuccessororganization;(m) "CREACodeofEthics"meanstheCodeofEthicsandStandardsofBusinessPractice

and/orREALTOR®Codeadopted,amendedorrenamedfromtimetotimebyCREA;(n) "Employed"meansemployed,appointedorauthorized,whetherbyanemployment

contract (eitheroralorwritten)orbyanyother contractand,without limiting thegenerality of the foregoing, includes an independent contractor relationship; and"Employ", "Employment", "Employer", "Employee" and "Employing" have acorrespondingmeaning;

(o) “ExecutiveOfficer"meansthechiefstaffpersonresponsibleforthegeneraloperation

oftheBoardorhisdesignate;(p) "Member",unlessthecontextindicatesotherwise,meansonlyFirmMembers,Broker

MembersandSalespersonMembersoftheBoard,allasfurtherdescribedinArticleII,and"Membership"hasacorrespondingmeaning;

(q) "MLS® Rules and Regulations" means the rules and regulations governing the

operationoftheMLS®,whichformpartofthisBylaw,andanyamendmenttheretoasmaybeapprovedbytheBoardofDirectorsandconfirmedinaccordancewiththeprovisionsofArticleXIII.

(r) "OREA"meanstheOntarioRealEstateAssociationoranysuccessororganization;(s) "OREAby‐law"means theby‐law, rulesandregulationsenactedbyOREA,as same

maybeamendedfromtimetotimebyOREA;(t) "Principal Broker" means a Broker Member Employed by a Firm Member and

designatedbytheFirmMemberastheresponsibleindividualforthepurposesofthisBylaw and the relationship between the Firm Member or a Branch Office whereapplicable,andtheBoard;

(u) “RealEstate” includesrealproperty,a leaseholdorother interest inrealproperty

lessthanafeesimple,andatimeshareagreementwithregardtorealproperty.Italso includes a moveable dwelling that is designed for use as a permanentresidence; and a business, including an interest or share of a business, with orwithout premises, and the fixtures, stock‐in‐trade, goods and chattels associatedwith the business, provided such items are sold in bulk as part of the businessoperation;

(v) “REALTOR® and REALTORS® are two of the REALTOR® Marks controlled by

CREAandlicensedbyCREA,allasfurtherdescribedinparagraph(v)below;(w) “REALTOR®Marks” ‐made up of REALTOR®, REALTORS® and the REALTOR®

logospermittedbyCREA–arecertificationmarkscontrolledbyCREAandlicensedbyCREApursuanttothetermsandconditionssetoutinCREA’sBy‐laws,Rulesandpolicies.TheyidentifymembersingoodstandingofCREAwhoproviderealestate



brokerageservices(the“REALTOR®services”)incompliancewithCREA’sBy‐laws,Rules and policies, and theREALTOR®Code of Ethics, as amended from time totime, and in compliance with all applicable federal and provincial laws andregulations.

(x) "RECO"meanstheRealEstateCouncilofOntariooranysuccessororganization;(y) “REBBACodeofEthics”meanstheCodeofEthicsforallregistrantscontainedinthe

regulationstotheAct,andanysuccessorCode.

(z) "Signatory Board" means any real estate board that has signed the RegionalArbitration,DisciplineandAppealAgreementassetoutinSchedule"C";

(aa) "Trade"includesadispositionoracquisitionofortransactioninRealEstatebysale,

purchase, agreement for sale, exchange, option, lease, rental or otherwise and anyofferorattempttoappraiseorlistRealEstateforthepurposeofsuchadispositionortransaction,andanyact,Advertisement,conductornegotiation,directlyorindirectly,in furtheranceofanydisposition,acquisition, transaction,offerorattempt,and theverbs"Trade","Traded"and"Trading"haveacorrespondingmeaning.

(bb) "VotingMember"meansaBrokerMemberoraSalespersonMemberwhoisingood

standing with the Board and who is entitled to vote at the meeting of MemberspursuanttotheprovisionsofthisBylaw.

2.02 InthisBylaw,unlessthecontextotherwiserequires:

(a) words importing the singular number shall include theplural and vice versa andwordsimportingthesingularshallincludeoneormorepersons,corporations,heirs,administratorsorpermittedassignsaseachcasemayrequireinitscontext;

(b) wordsimportingthemasculinegendershall includethefemininegender,andvice

versa;

(c) "may"isconstruedaspermissive;and

(d) "shall"isconstruedasimperative.2.03 Where there is any referencemade in this Bylaw and any special resolutions of the

Board,toanyStatuteoranypartofit,suchareferenceshallalsobedeemedtoincludeanyamendment,re‐enactmentorsuccessor legislationof thatStatuteasthecasemaybe.

2.04 Exceptwhereexpresslyprovided,thedivisionofthisBylawintoarticles,sections,and

sub‐sections and the insertion of headings, subheadings,marginal notes and table ofcontentsorindex(ifany)areforconvenienceofreferenceonlyandshallnotaffecttheconstructionorinterpretationofthisBylaw.



SECTION3‐Purpose3.01 ThepurposesandobjectsoftheBoardshallbethoseassetoutintheLettersPatentof

theProvinceofOntario,incorporatingtheBoardonthe22nddayofApril,1954.3.02 If there is anyconflictbetweenwhat is stated in thePreamble to thisBylaw,and the

LettersPatent,theprovisionsoftheLettersPatentshallgovern.SECTION4‐JurisdictionalArea4.01 ThejurisdictionalareaoftheBoardshallbeasdescribedinSchedule"A"attachedtothis

Bylaw.SECTION5‐HeadOffice5.01 TheheadofficeoftheBoardshallbelocatedwithinthejurisdictionalareaoftheBoard.SECTION6‐CorporateSeal6.01 Theseal,animpressionofwhichisstampedhereunder,shallbetheCorporateSealof

theBoard.SECTION7‐FiscalYear7.01 ThefirstfiscalperiodoftheBoardendedonthe31stdayofDecember,1954,andafter

thatthefiscalyearoftheBoardshallendonthe30thdayofNovemberineachyearoronsuchotherdateastheBoardofDirectorsmaydetermine.

SECTION8‐DissolutionoftheBoard8.01 If the Board is dissolved, then after paying all debts and liabilities of the Board, any

remaining assets shall be given to such charitable organization or other organizationwhoseobjectsarebeneficial tothecommunity,asmaybeallowedinaccordancewiththeCorporationsAct.

Kitchener-Waterloo Real Estate Board Bylaw No. 1 Article II


ARTICLEIISECTION1‐ClassesofMembership1.01 ThereshallbethefollowingtypesofMembershipintheBoard: (a) FirmMembership (b) BrokerMembership (c) SalespersonMembership (d) AffiliateMembership (e) HonoraryMembership (f) RetiredMembershipSECTION2‐FirmMembership2.01 ItisaconditionofadmissionofanapplicantasaFirmMember,andaconditionofthe

continuedMembershipoftheapplicantasaFirmMember,that:

(a) the applicant is a sole proprietor, partnership, corporation, trust company or anyotherfirmthatisregisteredasaBrokerage;and

(b) theapplicantagreesinwritingtoadoptandabidebythisBylawandtheCREACode

ofEthicsandtheRECOCodeofEthics;and

(c) theapplicantshalldesignateaPrincipalBrokerfortheheadofficeandeachBranchOffice;and

(d) the Principal Brokers of the applicant shall have successfully completed all the

educationalcoursesasprescribed;and

(e) the applicant shall apply in writing on the approved form and shall submit theappropriatefee;and

(f) theapplicantshallnotEmploy,orpermitanypersonin its/hisEmploytoEmploy,

any person who is registered under the Act unless that Employee is a Member,subjecttotheprovisionsofArticleII,Section2.01(h);and

(g) the applicant shall not cause any broker or salesperson referred to in Article II,

Section 2.01 (f) to be shown as an Employee of the applicant for the purpose ofallowingthatbrokerorsalespersontomaintainregistrationinaccordancewiththeAct, unless that broker or salesperson is a Member, subject to the provisions ofArticleII,Section2.01(h);and

(h) any Employee of the applicant who is conducting business from any office not

locatedwithin the jurisdictional areaof theBoardshallbeaBrokerMemberoraSalespersonMemberunless theapplicant is a firmmemberof another real estate



boardandallEmployeesconductingbusinessfromthatofficearemembersofthatotherrealestateboard;and

(i) theapplicantshallnotallow,orpermitanyEmployeetoallow,anyservicesofthe

BoardtobeusedbyEmployeeswhodonotholdMembershipintheBoard;and

(j) theFirmMembershallnotengageinanactoromissionthat,havingregardtoallthecircumstances, would, in the opinion of the Board of Directors, reasonably beregardedbyMembersorthepublicasdisgraceful,dishonourableorunprofessionalorwouldbringintodisreputethereputationoftheBoard.

Inadditiontoallof thesub‐sections in thisArticle II,Section2.01beingconditionsof

admission as a Firm Member and conditions of the continued Membership of theapplicantasaFirmMember,non‐compliancewithanyoftheabove‐notedconditionsisabreachofthisBylaw.

SECTION3‐BrokerMembership3.01 It isa conditionofadmissionofanapplicantasaBrokerMember,andaconditionof

continuedMembershipoftheapplicantasaBrokerMember,thattheindividual:

(a) isregisteredasabrokerundertheActandisEmployedbyaFirmMember;and(b) agreesinwritingtoadoptandabidebythisBylawandtheCREACodeofEthicsand

theRECOCodeofEthics;and(c) shallhavesuccessfullycompletedtheeducationalcoursesasprescribed;and

(d) shallapplyinwritingontheapprovedformandtheapplicationshallbeendorsed

bytheFirmMemberbywhichheistobeEmployedandshallbeaccompaniedbytheappropriatefee;and

(e) shallnotEmployanypersonwhoisregisteredundertheActunlessthatEmployee

isaMember;and

(f) shallnotprovide,orpermitanyEmployeetoprovide,anyservicesoftheBoardtoindividualswhodonotholdMembershipintheBoard;and

(g) shall attend one (1) of the first two (2) orientation courses offered by theBoard

followingapprovaloftheapplicationbytheBoardofDirectors,provided,however,that the Board of Directorsmay, in its sole discretion, extend the opportunity tocompletetheorientationcourse,andprovidedfurtherthattheBoardshallnotofferfewerthantwo(2)orientationcoursesinanycalendaryear;and

(h) shallnotengageinanactoromissionthat,havingregardtoallthecircumstances,

would,intheopinionoftheBoardofDirectors,reasonablyberegardedbyMembersor thepublic asdisgraceful, dishonourableor unprofessional orwouldbring intodisreputethereputationoftheBoard.



3.02 Membership in the Board shall terminate if there is non‐compliancewith any of the

above‐notedconditionsofBrokerMembership.SECTION4‐SalespersonMembership4.01 ItisaconditionofadmissionofanapplicantasaSalespersonMember,andacondition

ofcontinuedMembershipoftheapplicantasaSalespersonMember,thattheindividual:(a) isregisteredasasalespersonundertheAct,andisEmployedbyaFirmMember;and(b) agreesinwritingtoadoptandabidebythisBylawandtheCREACodeofEthicsand

theRECOCodeofEthics;and(c) shallhavesuccessfullycompletedtheeducationalcoursesasprescribed;and(d) shallapplyinwritingontheapprovedformandtheapplicationshallbeendorsedby

theFirmMemberbywhichheistobeEmployedandshallbeaccompaniedbytheappropriatefee;and

(e) shallnotEmployanypersonwhoisregisteredundertheActunlessthatEmployeeis

aMember;and

(f) shallnotprovide,orpermitanyEmployeetoprovide,anyservicesoftheBoardtoindividualswhodonotholdMembershipintheBoard;and

(g) shall attend one (1) of the first two (2) orientation courses offered by the Board

followingapprovaloftheapplicationbytheBoardofDirectors,provided,however,that the Board of Directorsmay, in its sole discretion, extend the opportunity tocompletetheorientationcourse,andprovidedfurtherthattheBoardshallnotofferfewerthantwo(2)orientationcoursesinanycalendaryear;and

(h) shallnotengageinanactoromissionthat,havingregardtoallthecircumstances,

would,intheopinionoftheBoardofDirectors,reasonablyberegardedbyMembersor the public as disgraceful, dishonourable or unprofessional orwould bring intodisreputethereputationoftheBoard.

4.02 Membership in the Board shall terminate if there is non‐compliancewith any of the

above‐notedconditionsofSalespersonMembership.SECTION5‐ApplicationApprovalProcess5.01 ApplicationsforFirmMembershipshallbedealtwithasfollows:

(a) TheapplicationshallbereviewedbytheExecutiveOfficerandifitiscompleteinallaspects,includingverificationofregistrationundertheActandcompliancewiththeprovisionsofArticleIV,Section3.07,theapplicationmaybetemporarilyapproved



by theExecutiveOfficer. Such temporary approval shall only allow the applicantaccesstotheBoard'sMLS®servicesandshallnotbedeemedtoincludeanyotherMembershipprivileges.

(b) The Board of Directors shall consider all applications for Firm Membership,

includingthosethathavebeentemporarilyapprovedbytheExecutiveOfficer,andshall grant FirmMembership to the applicant if all conditions for approval havebeenmet.

(c) IfFirmMembershipisdenied,reasonsshallbeprovidedtotheapplicant.5.02 ApplicationsforBrokerMembershipandSalespersonMembershipshallbedealtwithas

follows:

(a) TheapplicationshallbereviewedbytheExecutiveOfficerandifitiscompleteinallaspects,includingverificationofregistrationundertheActtoTradeonbehalfoftheEmployingFirmMemberandcompliancewiththeprovisionsofArticleIV,Section3.07, theapplicationmaybetemporarilyapprovedbytheExecutiveOfficer. Suchtemporary approval shall only allow the applicant access to the Board's MLS®servicesandshallnotbedeemedtoincludeanyotherMembershipprivileges.

(b) TheBoardofDirectorsshallconsiderallapplications forBrokerMembershipand

SalespersonMembership,includingthosethathavebeentemporarilyapprovedbythe Executive Officer, and shall grant Broker Membership or SalespersonMembershiptotheapplicantifallconditionsforapprovalhavebeenmet.

SECTION6‐EffectofRefusalofMembership6.01 Where the Board of Directors does not approve the application of an individual for

BrokerMembershiporSalespersonMembership,andtheBoardhassonotifiedtheFirmMember,theFirmMemberwhichmayhavealreadyregisteredsuchanindividualasanEmployeeinaccordancewiththeprovisionsoftheAct,shallbeinbreachofthisBylawifsuchEmployment is not terminated immediately, upon receipt of suchnotice. In theevent of Membership refusal or termination, the Board of Directors must specifyreasonsforsuchrefusalortermination.

SECTION7‐AffiliateMembership7.01 Anysoleproprietor,partnershiporcorporationwhichisnotregisteredasaBrokerage

andwhich, intheopinionoftheBoardofDirectors,supportsandprovidesnoconflictwiththeaimsandobjectivesoftheBoard,maymakeapplicationtobecomeanAffiliateMember.

7.02 The application shall bemade inwriting on the approved form and shall be accom‐

panied by the appropriate fee as determined by the Board of Directors from time totime. The applicant shall agree inwriting to support the aims and objectives of the



BoardandtoadoptandabidebythisBylaw,theCREACodeofEthicsandtheRECOCodeofEthics.

7.03 The name of the applicant shall be circulated to the Directors at least five (5) days

beforethemeetingoftheBoardofDirectorsatwhichtheapplicationistobeconsidered.TheDirectorspresentatthemeetingmustunanimouslyapprovetheapplication.InitssolediscretiontheBoardofDirectorsmaydenyanapplicationforAffiliateMembershipatanytimeforanyreason.

7.04 AnAffiliateMember,oranypersonEmployedbyanAffiliateMember:

(a) shallnotadvertisesuchMembership;

(b) shallnotbeentitledtoreceiveanyoftheMLS®servicesoftheBoard,including,butnotlimitedto,accesstoMLS®DataandMLS®Listingservices;

(c) shallnotbeentitledtoholdofficeasaDirectororOfficer;

(d) shallnotattendorvoteatmeetings.

7.05 NotwithstandingtheprovisionsofArticleII,Section7.04(b),anAffiliateMemberwhose

primaryfunctionisappraisalsandwhichEmploysanindividualwhoisamemberoracandidatememberoftheAppraisalInstituteofCanada(the"AIC")mayapplyforand,atthesolediscretionoftheBoardofDirectorsandatwhateverfeemaybedeterminedbytheBoardofDirectorsfromtimetotimeforeachsuchindividual,maybegrantedaccesstocertainoftheBoard'sMLS®Data.SuchaccessshallnotbegrantedtoanymemberorcandidatememberoftheAICEmployedbytheAffiliateMemberunlesseverymemberorcandidatememberoftheAICEmployedbytheAffiliateMemberappliesandpaysforaccesstotheBoard'sMLS®Data.

7.06 NotwithstandingtheprovisionsofSection7.05,anindividualEmployedbysuchAffiliate

Member and registered as a broker or salesperson under the Act must be a BrokerMemberoraSalespersonMember.

SECTION8‐HonoraryMembership8.01 AnHonoraryMemberisanindividualwhohas,intheopinionoftheDirectors,rendered

outstanding service inanyway to theRealEstate industryand/or to theBoard. AnypersonmaybeappointedanHonoraryMember,providedthat:

(a) the Directors have been given five (5) days notice before a regularly‐scheduled

meetingoftheBoardofDirectorsofthenameofthepersontobeconsidered;and

(b) at leasteightypercent(80%)of theDirectorspresentat themeetingatwhichtheapplicationisconsideredapprovetheappointmenttoHonoraryMembership.

8.02 HonoraryMembershipshallgivethepersonsoappointedalltherightsandprivilegesof

Membership as approved by the Board of Directors except as otherwise providedherein.AnHonoraryMembershallnotberequiredtopayanyMembershipfeesordues,



saveandexcepttheannualOREAandCREAdues.UnlessheisregisteredasabrokerorsalespersonundertheActandEmployedbyaFirmMember,anHonoraryMember:

(a) shallnotbeentitledtoholdofficeintheBoard;

(b) shallnotattendorvoteatmeetings.

8.03 ThegrantingofanHonoraryMembershipmaybeforadefiniteperiodorforlife,atthe

discretionoftheBoardofDirectors.SECTION9‐RetiredMembership9.01 AnyMemberwhohascontinuouslybeenaMemberforatleastten(10)yearspriorto

his retirement,who retires fromactivebusinessandwhosurrendershis registration,may make application to become a Retired Member. The Board of Directors mayappointanysuchpersonasaRetiredMemberprovidedthat:

(a) the Directors have been given five (5) days notice before a regularly‐scheduled

meetingoftheBoardofDirectorsofthenameofthepersontobeconsidered;and

(b) at leasteightypercent(80%)of theDirectorspresentat themeetingatwhichtheapplicationisconsideredapprovetheappointmenttoRetiredMembership.

9.02 RetiredMembershipshallgivethepersonsoappointedalltherightsandprivilegesof

Membership as approved by the Board of Directors except as otherwise providedherein.ARetiredMember:

(a) shallnotberequiredtopayanyMembershipfeesordues;

(b) shallnotbeentitledtoholdofficeintheBoard;(c) shallnotattendorvoteatmeetings.

SECTION 10 ‐ CompliancewithBylaw and CREA Code of Ethics andRECO Code ofEthics10.01 (a) All Members, including Affiliate Members, Honorary Members and Retired

Members, shall bedeemed tohave received and tohave read thisBylawand theCREACodeofEthicsandtheRECOCodeofEthics,andtohaveagreedtoabidebythem.

(b) AnybreachofthisBylaw,includingtheCREACodeofEthicsandtheRECOCodeof

Ethics, by anyMember, including anAffiliateMember, anHonoraryMember or aRetiredMember,maybedealtwithby theProfessionalStandardsCommitteeandtheDisciplineCommitteeasprovidedforinthisBylaw.

10.02 (a) Should a Member resign or be suspended or terminated during an Arbitration

proceedingasprovidedforinArticleVIIIoraProfessionalStandardsorDiscipline



proceeding asprovided for inArticle IX, the appropriateCommitteeof theBoardmaykeepopenthefileonsuchproceedingandsuchproceedingmayberestartedorcontinued, as appropriate, if and when such person or firm again becomes aMember.

(b) IfanyMember isterminated,suspendedorresignsfromtheBoardforanyreason

whatsoeverandanon‐monetarypenaltyimposedbyaDisciplineHearingPanelhasnotbeenfulfilled,uponreapplicationtheapplicantshallbenotifiedthatthepenaltyremains outstanding. Such application may be temporarily approved by theExecutiveOfficerbutapprovalbytheBoardofDirectorsshallbeconditionaluponfulfilling thepenalty imposedbytheDisciplineHearingPanelwithin theperiodoftime specified by the Board of Directors. An application by suchMember to theBoardasamemberofanotherrealestateboardinordertoobtainanyoftheBoard'sservices (including, but not limited to, access to MLS® Data and MLS® Listingservices)pursuant toanyservicesharing/datasharing/interboardagreement thattheBoardhaswithanyotherrealestateboardorwithOREAshallnotbeprocesseduntilthepenaltyimposedbytheDisciplineHearingPanelhasbeenfulfilled.

10.03 BythisSection10.03,theBoarddrawstotheattentionofanypastMemberswhowish

toreapplyasMembers,theprovisionsofArticleIV,Section3.07andtheadditionalpre‐conditionstoapprovalofMembershipcontainedtherein.

SECTION11‐MembershipDisputes11.01 AnydisputebetweenaMemberandtheBoardwhichrelatesto:

(a) the validity of any rule or regulation established by the Board or any of itsCommittees,saveandexceptanyruleorregulationrelatingtotheBoard'sMultipleListingService®whichissubstantiallysimilartothemodelrulesandregulationsforMultiple Listing Services® recommended by OREA for use by the Board and allotherlocalrealestateboardsinOntario;

(b) the validity of any Section of this Bylawwhich is not substantially similar to the

equivalentsectioninthemodelboardby‐lawrecommendedbyOREAforusebytheBoardandallotherlocalrealestateboardsinOntario;or

(c) the correctness or enforceability of a decision of an Arbitration Panel made in

accordancewiththeprovisionsofArticleVIII,oradecisionofaDisciplineHearingPanel made in accordance with the provisions of Article IX (provided that thedecision of the Discipline Hearing Panel has been Appealed to the Board inaccordancewiththeprovisionsofArticleIX),

shallbesubmittedtotheChiefExecutiveOfficerofOREAinaccordancewiththeOREA

by‐lawbeforetheMembermayaskacourttoenforcetheruleorregulation,orSectionofthisBylaw,ordecision,anditisagreedbyallMembersthattherewillnotexistanyvalidbasis for suchcourtactionuntil theMemberhascompliedwith theappropriateprovisionsofthisBylawandOREA'sby‐law.



ThisSection11.01shallbeaconditionprecedenttotherightofanyMembertobringanaction or proceeding at law or in equity, andmay be pleaded in any such action orproceedingandshallconstituteanabsolutedefencetosuchactionorproceeding,andanyandallclaimsfororbyreasonofsuchactormattershallbeconclusivelydeemedtohavebeenwaivedbyallMembers.

11.02 WhereadisputedescribedinArticleII,Sections11.01(a),(b)and/or(c)issubmittedto

OREA,suchsubmissionshallbereceivedbytheChiefExecutiveOfficerofOREAnotlaterthanthirty(30)daysfollowingtheeffectivedateoftheruleorregulation,SectionofthisBylaw,ordecisionwhichisthesubjectmatterofthisdispute,togetherwithafilingfeeto be established from time to timeby the board of directors ofOREA, in cash or bycertified chequeormoneyorderpayable toOREA. TheMember shall also forwardacopyofthesubmissiontoOREAtotheBoard,careoftheExecutiveOfficer,withinthesame 30‐day period. OREA shall not have jurisdiction to deal with the submissionunlessitismadewithinthethirty(30)days.

Kitchener-Waterloo Real Estate Board Bylaw No. 1 Article III


ARTICLEIIISECTION1‐ObligationsofPartnershipsandCorporations1.01 WhereaFirmMemberisapartnership,everypartnerregisteredundertheActshallbea

BrokerMemberoraSalespersonMember.AnnualfeesorduespayablebyeachpartnershallbeasaBrokerMemberoraSalespersonMember.

1.02 Where a Firm Member is a corporation, each of its Principal Brokers and directors

registeredundertheActandTradingwithintheBoard'sjurisdictionalareashallbecomeaBrokerMemberoraSalespersonMember.AnnualfeesorduespayablebyeachsuchdirectorshallbeasaBrokerMemberoraSalespersonMember.

1.03 Partnerships and corporations, upon making application for admission as Firm

Members, shall notify the Board of the names and addresses of its partners, officers,directors and shareholders, as the casemay be. Such partnerships and corporationsshallalso,uponmakingapplicationasFirmMembers,notifytheBoardofthenameofthe Broker of Record and the name and address of the Member designated as thePrincipal Broker who is responsible for the FirmMember's activities andwhom theBoardmaycontactasthatFirmMember'srepresentativeinrelationtotheBoard.

1.04 TheprovisionsofArticle III,Sections1.02and1.03shallnotapply toaFirmMember

whichisaBrokeragethat isregisteredintheLoanCorporationsRegisterortheTrustCorporationsRegisterundertheLoanandTrustCorporationsAct.

SECTION2‐ChangeofOwnershiporControlofFirmMember2.01 EachFirmMembershallimmediatelynotifytheExecutiveOfficer,inwriting,of:

(a) anychangeinownership,ifitisasoleproprietor;(b) any change in partners, or any change in the ownership interests of any of the

partners,ifitisapartnership;(c) anychangeinitsofficersordirectors,ifitisacorporation;(d) any change in the number of shares held by any shareholder or the addition or

deletionofanyshareholder,ifitisacorporation;or(e) anychangeinthePrincipalBroker(s)ortheBrokerofRecord.

2.02 In addition to the requirements in Article III, Section 2.01, every FirmMember shallreport inwriting to theExecutiveOfficeranyof the following,within thirty (30)daysfromthedateofitsregistrationortheregistrationofsuchchangesundertheAct:

(a) if the FirmMember is a corporation, thenames and addresses of its officers and

directors, thenumberofsharesheldbyanyshareholderof theFirmMemberandanychangeofanyoftheaddresses;



(b) iftheFirmMemberisapartnership,thenamesandaddressesofthepartners,and

any change of any of the addresses, and if any partner is a corporation, theinformationrequiredbyArticleIII,Section2.02(a);

(c) a Broker Member or a Salesperson Member being registered or ceasing to be

registeredwiththeFirmMember;(d) aSalespersonMemberregisteredasasalespersonundertheActbecomingabroker

undertheAct,andviceversa;or(e) thenamesandplacesofbusinessofallPrincipalBrokersand theaddressesofall

offices from which a Broker Member or a Salesperson Member is conductingbusiness.

2.03 TheprovisionsofArticleIII,Sections2.01(c)and(d)andSection2.02(a)shallnotapply

to a FirmMember which is a Brokerage that is registered in the Loan CorporationsRegisterortheTrustCorporationsRegisterundertheLoanandTrustCorporationsAct.

2.04 In theeventof any such changeasdescribed inArticle III, Section2.01, theBoardof

DirectorsmaydeemtheMembershipoftheFirmMemberandofallMembersEmployedby it to be terminated, provided that should the Board of Directors so decide, theindividualsaffectedmayre‐apply forMembership in theappropriatecategory. In theeventofsuchtermination,reasonsaretobespecified.

2.05 Where an applicant is re‐applying for Membership because his Membership was

terminatedundertheprovisionsofArticleIII,Section2.04,theBoardofDirectorsmay,atitssolediscretion,reducetheamountoftheapplicationfeetobepaidasprescribedinArticleIV,Section1.01.

SECTION3‐FurtheringtheObjectsoftheBoard3.01 AllMembers, including AffiliateMembers, HonoraryMembers and RetiredMembers,

shallusetheirbesteffortsinfurtheringtheobjectsoftheBoardandintheenforcementofthisBylaw.

SECTION4‐TerminationofMembership4.01 MembershipintheBoard,inanycategory,isnon‐transferable.4.02 Membershipceasestoexist:

(a) uponthedeathofanindividualMember;(b) uponthedissolution,bankruptcyorinsolvencyofaFirmMember;(c) uponthesuspensionorterminationoftheMember'sregistrationundertheAct;



(d) uponresignationfromorterminationofEmploymentwithaFirmMemberforanyreasonwhatsoever;

(e) upontheoccurrenceofsomeothereventinaccordancewiththisBylaw,including,

butnotlimitedto,theprovisionsofArticleII;theprovisionsofArticleIII,Section2;theprovisionsofArticleIV;andtheprovisionsofArticleIX.

4.03 WhereaMemberresigns,orhisMembershipterminates,heshallimmediatelyreturnto

theExecutiveOfficerallMembershipcardsorcertificatesorotherdocumentsrelatingtohis Membership and such Member immediately loses all rights of Membership.Termination, suspensionor resignation ofMembership forwhatever reason shall notrelieveaMemberfromanyofhis/itsmonetaryorotherobligationsarisingbeforetheeffectivedateoftermination,suspensionorresignationofMembership.

4.04 If aMember resigns or hisMembership terminates for any reasonwhatsoever on or

afterthefirstdayofJanuaryheshallberesponsiblefortheannualfeeforthatcalendaryear,asisapplicabletohiscategoryofMembershiporsuchportionofitastheBoardofDirectorsmaydetermine.

4.05 WheretheMembershipofanyFirmMemberhasterminatedunderanyoftheprovisions

of Article III, Section 4.02, the Membership of all Broker Members and SalespersonMembersEmployedby theFirmMemberalso terminates. Any individualMembersoterminatedmayapplytotheBoardofDirectorswhichmay,atitssolediscretion,waivealloraportionofthefeesorduespayabletoreapplyforMembership.

Kitchener-Waterloo Real Estate Board Bylaw No. 1 Article IV


ARTICLEIVSECTION1‐PaymentofFeesandDues1.01 Members and applicants forMembership in any category shall pay fees and dues as

established fromtimeto timebytheBoardofDirectors,which feesandduesshallbepublishedtotheMembershipandshallbedueandpayableasandwhenprescribed.

1.02 Notwithstanding theprovisionsofArticle IV, Section1.01, theapplication feeand the

annualfeeforBrokerMembersandSalespersonMembersshallbeintheamountastheMembershaveapprovedatadulycalledmeetingoftheMembers.

1.03 AnnualfeesshallbeforthecalendaryearJanuary1toDecember31andshallbepaidto

theBoard,inthecaseofnewMembers,uponadmissionasMembers,andinthecaseofallotherMembers,beforeMarch1ofeachyear.

1.04 ExceptasotherwisestatedinthisArticle,allamountspayablebyMembersaredueon

thedatesetoutintheinvoice.1.05 InadditiontothepaymentoffeesandduesasnotedinSection1.01ofthisArticleIV,all

MembersandapplicantsforMembershipinanycategoryshallpaytotheBoardandtheBoard shall collect from theMembers and remit toOREAandCREA respectively, theduesandfeesintheamountsasprescribedbyOREAandCREAfromtimetotime.

SECTION2‐SpecialProvisionsDealingwithApplicationFeesandAnnualFees2.01 TheBoardofDirectorsmaywaiveor reduce theamountof theapplication fee to the

extenttheBoardofDirectors,initssolediscretion,considersproper.2.02 An applicant whoseMembership application is approved before September 1 in any

year shallpay, in addition to theapplication fee andother requiredamounts, the fullamountoftheannualfeeapplicabletothatcategoryofMembership.Anapplicantwhobecomes a Member after September 1 in any year shall pay, in addition to theapplicationfeeandotherrequiredamounts,aproratedamountoftheannualfee.

SECTION3‐Non‐PaymentofAmountsOwedtotheBoard3.01 (a) IfaMemberowesmoneytotheBoardforanyreasonwhatsoever,anddoesnotpay

theamountwhendue(forthepurposesofthisArticleIV,suchMemberhereinaftercalledthe"DefaultingMember"),MLS®services to thatMember, including, in thecase of a Firm Member, MLS® services to all Members Employed by that FirmMember,shallbesuspendedandshallremainsuspendeduntilthepast‐dueamountispaidinfull.

(b) TheExecutiveOfficer, provided that theFinanceCommittee agrees,may send theDefaultingMemberaletterbyregisteredmailorpersonaldelivery(orbycourier),requiringthatthepast‐dueamountbepaidtotheBoardbythedatestipulatedinthe



letter, andadvising that if it isnotpaidbysuchdate theDefaultingMembershallloseallMembershipprivilegesandhisMembershipintheBoardshallbeterminated.

3.02 (a) If the required action is not taken or paymentmade by the date provided for in

Article IV, Section 3.01, the Executive Officer shall send, by registered mail orpersonaldelivery(orbycourier),asecondlettertotheDefaultingMembersettingout therein that theDefaultingMember'sMembershipshallbe terminatedunless,withinten(10)daysofreceiptofsuchsecondletter,theDefaultingMemberdeliversto the Discipline Committee, care of the Executive Officer, a notice disputing theamountclaimedtobeowingbytheDefaultingMembertotheBoardtogetherwithachequeorcashrepresentingthepast‐dueamountclaimedtobeowingtotheBoard.Ifnosuchnoticeofdisputeplusthepast‐dueamountisdelivered,theterminationofthe DefaultingMember'sMembership shall come into effect upon expiry of suchtenth(10th)day.

(b) IftheDefaultingMemberisaFirmMember,andifthepast‐dueamountisnotpaidwithintwo(2)daysofreceiptbytheDefaultingMemberofthe letterdescribedinArticleIV,Section3.02(a),theExecutiveOfficermay,ifsodirectedbytheFinanceCommittee, sendacopyofsuch letter toallMembersshown in therecordsof theBoard to be Employed by theDefaultingMember (the "EffectedMembers"). TheprovisionsofthisArticleIV,Section3.02(b)andthesendingofcopiesofsuchlettertothoseEffectedMembersisforinformationpurposesonlyanddoesnotinanywaychangetheprovisionsortheeffectofanyotherSectionofthisArticleIV,including,butnotlimitedto,ArticleIV,Sections4.01and4.02.

3.03 WhereaMemberdeliversanoticeofdisputeandtheamountowing,asprovidedforin

Article IV, Section 3.02 (a), the dispute shall be heard by a Discipline Hearing PanelmadeupofmembersoftheDisciplineCommittee, followingtheproceduressetout inArticle IX, saveandexcept that theright toAppeal (asdefined inArticle IX) shallnotapplytosuchadispute.

3.04 The Discipline Hearing Panel shall not have authority to deal with a dispute by a

DefaultingMemberasprovidedforinArticleIV,Section3unlesstheDefaultingMemberhas first complied with the payment requirements as set out in the second letterdescribedinArticleIV,Section3.02,providedthatiftheDefaultingMemberissuccessfulinhisdisputeanyamountpaidtotheBoardwhichwasfoundnottobeowing,shallbereturnedtohim.

3.05 Insuchadispute,theonusshallbeontheDefaultingMembertoprovethatsuchamount

wasnotowingtotheBoard.3.06 TheDisciplineHearingPanelshallhavetherighttodismissthedisputeorfindinfavour

oftheDefaultingMemberandapplysuchpenaltiesasareprescribedinArticleIX.3.07 (a) IfaDefaultingMemberissuspendedorterminatedforfailuretopaytotheBoard

anyamountowing,orifanyMemberresignsorhisMembershipterminatesorhisMembership services or privileges are suspended, any amount owing by suchMemberorDefaultingMembershallremainadebtowingto theBoarduntilpaid,notwithstandingtheresignation,terminationorsuspensionofMembershipservicesor privileges. Upon reapplication to the Board to become a Member in any



Membershipcategory,oruponapplyingtotheBoardasamemberofanotherrealestate board in order to obtain any of the Board's services (including, but notlimitedto,accesstoMLS®DataandMLS®Listingservices)pursuanttoanyservicesharing/datasharing/interboardagreementthattheBoardhaswithanyotherrealestate board or with OREA, the applicant shall repay such debt as a conditionprecedenttoreinstatementofMembershipservicesorprivilegesoranapplicationforMembershipbeingtemporarilyapprovedbytheExecutiveOfficerorapprovedby the Board of Directors, or as a condition precedent to obtaining any of theBoard'sservices.

(b) If a FirmMember is suspended or terminated, whether for failure to pay to the

Boardanyamountowingor foranyotherreason,or ifsuchFirmMemberresignsfromtheBoard,anyamountowing to theBoardshall remainadebtowing to theBoard until paid, notwithstanding the suspension or termination of services orMembership. Uponreapplicationby theFirmMember,orbyany soleproprietor,partner, Principal Broker, officer or director of such Firm Member to become aMember in any Membership category, or upon the Firm Member or any soleproprietor, partner, Principal Broker, officer or director of such Firm MemberapplyingtotheBoardasamemberofanotherrealestateboardinordertoobtainanyoftheBoard'sservices(including,butnotlimitedto,accesstoMLS®DataandMLS® Listing services) pursuant to any service sharing/data sharing/interboardagreement that theBoardhaswithanyother realestateboardorwithOREA, theapplicant shall repay such debt as a condition precedent to reinstatement ofMembership services or privileges or an application for Membership beingtemporarily approved by the Executive Officer or approved by the Board ofDirectorsorasaconditionprecedenttoobtaininganyoftheBoard'sservices.

SECTION4‐PaymentandCollectionofFees4.01 TheFirmMember shallpay to theBoard, as theybecomedue, all feespayableby its

EmployeeswhoareMembers. Thisprovisionisnotintendedtoaffectanycontractualagreement between the Firm Member and its Employees, but is only intended tofacilitatethecollection,onbehalfoftheBoard,ofthefeespayabletotheBoard.ItshallbethesoleresponsibilityoftheFirmMembertoensurethefullamountsinvoicedbytheBoardarereturnedtotheBoardbythedatestipulated.

4.02 AllMemberswhoare,orbecomeofficersordirectorsofaFirmMember,agreethatthey

shall be personally responsible to the Board for any amounts owing by the FirmMember,whichamountswereincurredatthetimetheyoccupiedsuchposition.

4.03 WhereaMember fails topay suchamountsasdetermined inArticle IV, Section4.02,

suchfailuremaybedealtwithinaccordancewithArticleIV,Section3.

Kitchener-Waterloo Real Estate Board Bylaw No. 1 Article V


ARTICLEVSECTION1‐EntitlementtoReceiveNoticeofandtoAttendMeetingsofMembers1.01 Voting Members shall be entitled to receive notice of and to attend any meeting of

Members. 1.02 TheDirectorsandOfficers,theExecutiveOfficerplusotherBoardstaffasarenecessary,

the auditor and his representative, shall also be entitled to receive notice of and toattendanymeetingofMembers.

SECTION2‐NoticeRequirementsforMeetingsofMembers2.01 Unlessotherwiseprovided for in thisBylaw,anotice, inwriting, settingout the time,

placeanddateofanymeetingshallbesenttoeachVotingMemberwhoisatsuchtimeentitledtoreceivesame,atleastten(10)cleardays(theten[10]daysdonotincludetheday onwhich the notice is sent or the date of themeeting) prior to the date of themeetingassetoutinthenotice.

2.02 Notices of meetings of Members shall be sent in accordance with the provisions of

ArticleXIV.2.03 NoticesofmeetingsofMembersshall includereference to theprovisionsofArticleV,

Section3.07andshallincludeablankproxyform.2.04 ThenoticeofthemeetingofMembersshallincludeanindicationofthegeneralnatureof

thebusinesstobedealtwithatthemeeting.2.05 AmeetingofMembersmaybeheldwithoutnoticebeinggiven if allVotingMembers

whoareentitledtoreceivenoticeofthemeetinghavewaivedthenoticerequirementinwriting.

2.06 Theaccidentalomissiontogivenoticeofanymeetingorthelatereceiptornon‐receipt

of any notice by a Voting Member shall not invalidate any resolution passed or anyproceedingstakenatanymeetingofMembers.

SECTION3‐VotingandProxies3.01 Where,inthisBylaworbytheCorporationsAct,anymatterisrequiredtobeapproved

by the Members, this shall mean the Voting Members using the meeting and votingproceduressetoutinthisBylaw.

3.02 VotingMembersshallbeentitledtovoteatallmeetingsofMembers.AVotingMember

may vote by proxywhere a VotingMember does not attend and vote in person at ameetingofMembers. SuchproxyshallbeappointedbytheVotingMember. AVotingMemberisentitledtoone(1)voteifpresentatthemeetingeitherinpersonorbyproxy.



3.03 AproxyshallbeinwritingintheformprovidedbytheBoardforthatmeeting.Aproxy

shallbesignedbytheVotingMemberorsomeoneauthorizedbyhim,underpowerofattorney,tosigntheproxyonbehalfoftheVotingMember.

3.04 Aninstrumentappointingaproxyshallbeinaformsimilartothefollowing:

3.05 Unlessrevokedearlier,aproxyshallexpireone(1)yearfromthedateitwasgranted.In

additiontorevocationinanyothermannerpermittedbylaw,aproxymayberevokedbyaninstrumentinwritingsignedinthesamemannerasaproxyanddepositedeitherwiththeExecutiveOfficer,attheofficesoftheBoard,atanytimeuptoandincludingthelastday(excludingSaturdays,Sundaysandholidays)precedingthedateofthemeetingoranyadjournmentthereofatwhichtheproxyistobeused,orwiththeChairofsuchmeetingoranyadjournmentthereofbeforethetimeofvoting.

3.06 The Board of Directors may specify a time, not exceeding forty‐eight (48) hours

(excludingSaturdays,Sundaysandholidays)precedingthemeetingoranyadjournmentthereof,beforewhichtimeproxiestobeusedat thatmeetingmustbedepositedwiththeExecutiveOfficer,attheofficesoftheBoard,andanyperiodoftimesofixedshallbespecifiedinthenoticecallingthemeeting.Aproxyshallbeactedupononlyif,priorto

PROXYTHEUNDERSIGNED HEREBYAPPOINTS orfailinghim astheproxyoftheundersignedtoattend,voteatandactatthemeetingoftheMembersoftheKitchener‐WaterlooAssociationofREALTORS®tobeheldonthe dayof ,20,andatanyadjournmentoradjournmentsthereofinthesamemanner,tothesame extent, and with the same power as if the undersigned was present at the saidmeetingorsuchadjournmentoradjournmentsthereof.THEUNDERSIGNEDherebyrevokesallproxiespreviouslygiven.DATEDthedayof,20. "SIGNATUREOFVOTINGMEMBER"PleaseprintName,FirmMemberNameandFirmMemberAddressofVotingMember



the time so specified, it shall have been deposited with the Executive Officer, at theofficesoftheBoard.

3.07 AllproxiestobeusedatameetingoftheMembersshall,unlessdeterminedotherwise

bytheBoardofDirectors,bedepositedwiththeExecutiveOfficer,attheofficesoftheBoard, not less than forty‐eight (48) hours before the timeof themeeting (excludingSaturdays,Sundaysandholidays).

SECTION4‐VotingProceduresatMeetingsofMembers4.01 Only those Voting Members who are present either in person or by proxy shall be

allowedtovoteatameetingoftheMembers.4.02 Votesmaybe castbya showofhands (orbyholdingupdifferent coloured cards) to

showapprovalordisapproval,orbyballot.4.03 ExceptasprovidedinArticleXIII,Section2,elsewhereinthisBylaw,orpursuanttothe

CorporationsAct,allmattersproposedforconsiderationandapprovaloftheMembersshallbedecidedbyamajorityofthevotescastbytheVotingMemberswhoarepresenteitherinpersonorbyproxy.

4.04 TheChairshallbeallowedtovotewherethere isa tievoteandhisvote isneededto

breakthattie,andsuchvoteshallbeinadditiontothevotehehasasaVotingMember.4.05 If at any meeting a ballot vote is demanded on the issue of electing a Chair of the

meetingorontheissueofadjourningthemeeting,thatvotemustbetakenimmediately.4.06 Ifatanymeetingaballotvoteisdemandedonanyotherissue,includingtheelectionof

Directors,theballotvoteshallbeheldinthemannerandatatimeduringthemeetingasthe Chair shall direct, and the results of the ballot vote shall be deemed to be thedecisionofthemeeting.

4.07 Ademandforaballotvotemaybewithdrawnbythepersonwhomadethedemand.4.08 Where,afterashowofhandsoraholdingupofdifferentlycolouredcards,aballotvote

is demanded, theChairmay refuse to conduct same if, in his opinion, it appears thatsuchaprocedurewouldnotserveanyusefulpurposeinreachingacleardecisiononthematterbeingvotedon.

SECTION5‐GeneralProvisionsRelatingtoMeetingsofMembers5.01 Unless otherwise specifically provided for in Article V, the provisions of Article V,

Section5shallgovernallmeetingsofMembers.5.02 MeetingsoftheMembersmaybeheldatanyplaceinOntarioastheBoardofDirectors

maydecideandassetoutinthenoticeofthemeeting.



5.03 Atleastfifty(50)VotingMembersmustbepresenteitherinpersonorbyproxyinorderto establish a quorum, and no business shall be conducted at themeeting unless therequiredquorumispresentatthebeginningofandthroughoutthemeeting.

5.04 AtallmeetingsofMembers, thePresident shallbe theChairof themeeting,or inhis

absenceaVice‐PresidentshallbetheChair.5.05 If the President and the Vice‐Presidents are absent, the Voting Members who are

presenteitherinpersonorbyproxymaychooseanyotherDirectortoactasChair.5.06 WherenoDirector ispresent,or if allDirectorspresentdecline toact asChairof the

meeting,theVotingMemberswhoarepresenteitherinpersonorbyproxymaychooseanyVotingMemberpresentatthemeetingtoactasChair.

5.07 The provisions of Article V, Sections 5.04, 5.05 and 5.06 do not apply to Election

Meetings,asdefinedinArticleV,Section7.01.5.08 Ifthereisaquorum,theChairofameetingmay,withtheagreementofamajorityofthe

Voting Members who are present either in person or by proxy, declare themeetingterminated.Ifthereisnoquorum,theChairmaydeclarethemeetingterminated.

SECTION6‐AnnualMeeting6.01 SubjecttocomplyingwiththerequirementsoftheCorporationsAct,theannualmeeting,

asdescribedintheCorporationsAct,shallbeheldatsuchtimeandatsuchplacewithintheProvinceofOntarioastheBoardofDirectorsmaydetermine.

6.02 Anoticeoftheannualmeetingshallbesenttotheauditoratleastten(10)dayspriorto

the day of the meeting. Notwithstanding the provisions of this Section 6.02, theaccidental omission to give notice of the annual meeting to the auditor shall notinvalidateanyresolutionpassedoranyproceedingstakenattheannualmeeting.

6.03 At the annualmeeting, theBoard ofDirectors shall present to theMembers a report

dealing with the affairs of the Board for the previous year, a financial and otherstatementsof theBoardasrequiredbytheCorporationsAct, theauditor'sreport,andsuchotherinformationastheBoardofDirectorsmaydetermine.

6.04 Attheannualmeeting,theMembersshallappointanauditorwhowillholdofficeuntil

thenextannualmeeting,andifnosuchappointmentismade,theauditorinofficeshallcontinueinofficeuntilhissuccessorisappointed.

6.05 TheBoardofDirectorsshalldeterminetheremunerationoftheauditor.SECTION7‐ElectionProcedures7.01 EachyearthereshallbeameetingoftheMembersataplaceandtimetobedetermined

bytheBoardofDirectors,forthepurposeofelectingDirectors(the"ElectionMeeting").7.02 TheDirectorsshallbeelectedandretireinrotationasfollows:



(a) Thereshallbefive(5)Directorselectedtoholdofficeeachyear.

(b) ADirector’stermofofficeshallcommenceautomaticallyattheterminationofthe

ElectionMeetingatwhichheorshewaselectedoronthedatescheduledfortheElection Meeting in instances where the meeting has been cancelled and thedirectors to be elected thereat have been acclaimed, and so long as he or sheremainsqualifiedtoactassuch,andsubjecttothisBy‐lawandtheAct,heorsheshallholdoffice for a termof twoyears thereafter, oruntil his orher successortakesoffice.

7.03 Atleastsixty(60)daysbeforetheElectionMeetingtheBoardofDirectorsshallappoint

aNominationCommitteeinaccordancewiththeprovisionsofArticleVII.7.04 The Nomination Committee shall prepare a report containing recommended

nominations for thepositionsofDirectorprovided,however, that theCommitteemaynotnominatemorethanone(1)personforeachpositiontobefilled.

7.05 The report of the Nomination Committee shall be in writing and forwarded to the

Executive Officer not less than forty‐five (45) days before the date of the ElectionMeeting.

7.06 NoticeoftheElectionMeetingshallbesenttotheVotingMemberswhoareatsuchtime

entitled to receive same, at least thirty (30) days prior to the date of the ElectionMeeting.

7.07 TheExecutiveOfficershallenclose,withthenoticeoftheElectionMeeting,acopyofthe

reportoftheNominationCommittee.7.08 Additional nominations for the position of Director may be made by filing with the

ExecutiveOfficerawrittennominationfortheMembersonominated,endorsedbytwo(2)BrokerMembersorSalespersonMembers,togetherwiththewrittenconsentoftheMembersonominated.SuchadditionalnominationsmustbereceivedbytheExecutiveOfficeratleastfifteen(15)dayspriortothedateoftheElectionMeeting.

7.09 (a) If additional nominations are received in accordancewithArticle V, Section 7.08,

thenatleastseven(7)dayspriortothedateoftheElectionMeetingtheExecutiveOfficer shall send all VotingMembers a copyof such additional nominations. AllMembersshallreceivetheinformationatthesametimeandinthesameformat.

(b) IfnoadditionalnominationsarereceivedinaccordancewithArticleV,Section7.08,

the persons nominated in the report of the Nomination Committee to serve asDirectors shall automatically be acclaimed for such positions and the ElectionMeetingshallbecancelled.Atleastseven(7)dayspriortothedateoftheElectionMeeting, the Executive Officer shall send all Voting Members notice of theacclamationandofthecancellationoftheElectionMeeting.

7.10 IfadditionalnominationsarereceivedinaccordancewithArticleV,Section7.08andthe

ElectionMeetingisthereforetobeheld, theChairof theElectionMeetingshallbethe



mostimmediatePastPresidentwhoisaMemberingoodstandingwiththeBoardandwhoiswillingandabletoserveasChairoftheElectionMeeting.

7.11 VotingMemberswhoarepresenteitherinpersonorbyproxyshallmarktheballotfor

nomorenornolessthanthenumberofpositionsofDirectorbeingelected.SECTION8‐OtherMeetingsofMembers8.01 Any other meetings of Members may be called by the Board of Directors or on the

writtenrequestofnotlessthanone‐tenth(1/10th)oftheVotingMembers.

Kitchener-Waterloo Real Estate Board Bylaw No. 1 Article VI


ARTICLEVISECTION1‐BoardofDirectors1.01 TheaffairsoftheBoardshallbegovernedbyaboardoften(10)Directorsuntilchanged

inaccordancewiththerequirementsoftheCorporationsAct.1.02 TheBoardofDirectorsmayexerciseallsuchpowersoftheBoardasarenotrequiredto

beexercisedbytheMembersbyvirtueoftheCorporationsAct,thelawsofthisProvince,or thisBylaw. TheBoardofDirectorsmaydo all things as allowed in thisBylaw, asrequiredbyanyresolutionpassedatanydulyconstitutedmeetingoftheMembersorasmaybeallowedbythelawsofthisProvince,andmaydoallthingsnecessarytomaintaintheintegrityoftheBoardandtheMLS®eventhoughsuchthingsarenotspecificallysetoutinthisBylaw.

1.03 Decisionsmadeby theBoardofDirectors in accordancewith thisBylaw shall notbe

subjecttorevieworappeal.1.04 NotwithstandingtheprovisionsofArticleVI,Section2.02,inanygivenyeartheBoardof

Directorsmay,atitsoption,appointanyMembertoassisttheBoardofDirectorsuntilthenextElectionMeeting(an "Appointee"), inorder tobalancerepresentationon theBoard of Directors, provide certain expertise, or for any other identified need. AnAppointeeshallbeentitledtoreceivenoticeofandtoattendallmeetingsoftheBoardofDirectors,butshallnotbeincludedtodeterminewhetherornotthereisaquorumorbeentitledtovote.

SECTION2‐QualificationsofDirectors2.01 EveryDirector shall be aBrokerMemberor a SalespersonMember in good standing

withtheBoard. 2.02 (a) Notmorethanthree(3)MembersEmployedbythesameFirmMembermayserve

asDirectorsatthesametime.However,if,duringthecourseofhisterminoffice,aDirectorbecomesEmployedwithaFirmMemberthatalreadyhasthree(3)ormoreEmployees sitting asDirectors, the Board of Directorsmay, at its sole discretion,permitsuchDirectortocontinuefortheremainderofhisterm.

(b) ArticleVI,Section2.02(a)shallnotpreventmorethanthree(3)MembersEmployed

by the same Firm Member from running for election to the Board of Directors,provided that thoseMembersmustagreebefore theelectionwhowill decline (oragreetoamethodtodeterminewhowilldecline)tositasaDirectorshouldmorethanthree(3)oftheMembersEmployedbythesameFirmMemberbeelected,andprovided that theVotingMembers are, at some timebefore theElectionMeeting,advisedofthisprovisionandthepossibilitythatone(1)ormoreofthoseMembersmaydeclinetotakeofficeevenifelected.



2.03 Notwithstanding any other provision of this Bylaw, a Member who is a director orofficerofanotherrealestateboard,OREA,CREAorRECOisnoteligibletoholdofficeasaDirectororOfficer.

SECTION3‐RemunerationofDirectors3.01 NoDirectorshallbepaidforhisservicesasaDirectorandnoDirectorshallbeallowed

toprofitdirectlyor indirectly fromhispositionasaDirector,provided that he may be paid reasonable expenses that may be incurred in the performance of his duties as a Director.

3.02 WhereaDirectororOfficerisemployedbytheBoardtoperformsomeserviceforit,or

whereheisemployedbyorisanofficer,directororshareholderofafirmemployedbytheBoardtoperformsomeservice,thefactthatheisaDirectororOfficeroftheBoardshallnotdisentitlehimorsuchafirmfrombeingpaidfortheservice.

SECTION4‐MeetingsoftheBoardofDirectors4.01 MeetingsoftheBoardofDirectorsmaybeheldanywhereintheProvinceofOntariothat

theDirectorsapprove.AmeetingmaybecalledbythePresidentoraVice‐Presidentoranytwo(2)Directors,andtheExecutiveOfficershallservenoticetoallDirectorsandOfficersofthetimeandplaceofthemeeting.TheBoardofDirectorsshalldecidewhenandwhere itwill hold itsmeetings provided that it shallmeet at least five (5) timesduringeachcalendaryearandinanyeventatleasteveryseventy‐five(75)days.

4.02 EveryDirectorandOfficerisentitledtoreceivenoticeofeverymeetingoftheBoardof

Directorsatleastthree(3)daysbeforethedateofthemeeting.Thethree(3)daytimelimitmayincludethedayofthemeetingbutnotthedaythenoticeisgiven.ThenoticemaybesentinanymannerdescribedinArticleXIV,Section1(inwhichcasethedeemedreceipt provisions of that Section 1 will also apply) or may be telephoned to eachDirector.Ifthemeetingisheldwithouttheformalnoticebeinggiven,theDirectorsmayinwriting,bye‐mailorat themeetingwaive thenoticerequirements. ADirectornotabletoattendameetingmayconsentinwritingorbye‐mailtothemeetingbeingheldwithoutformalnoticeofthemeeting.

4.03 AmeetingoftheBoardofDirectorsmaybeheldbysuchtelephone,electronic(butnot

e‐mail) or other communication facilities as permit all persons participating in themeetingtocommunicatewitheachothersimultaneouslyandinstantaneously,providedthat theDirectors andOfficers present at or participating in themeeting consent. ADirectororOfficerparticipating in themeetingby suchmeans shall bedeemed tobepresentatthemeeting.

4.04 WherethefirstmeetingoftheBoardofDirectorsisheldimmediatelyaftertheannual

meeting,nonoticeshallbenecessaryprovidedthereisaquorumofDirectorspresent.4.05 AmajorityofDirectorsbeingpresentatthebeginningofandthroughoutameetingshall

constituteaquorumatanymeetingof theBoardofDirectors. AquorumofDirectorsmayexerciseallofthepowersoftheBoardofDirectors.



4.06 UnlessotherwiseprovidedforinthisBylaw,everyquestionarisingatameetingofthe

BoardofDirectorsshallbedecidedbyamajorityofvotescastbytheDirectorspresentatthemeeting,andonlyintheeventofatievoteshalltheChairbeallowedtovotetobreakthattie.

4.07 AresolutionsignedbyallDirectorsisasvalidandeffectiveasifpassedatameetingof

theBoardofDirectors.SECTION5‐OfficersoftheBoard5.01 TheOfficers of the Board (the "Officers") shall be the President, First Vice‐President,

SecondVice‐President,PastPresidentandSecretary‐Treasurer.5.02 AttheterminationoftheElectionMeeting,orininstanceswherenoElectionMeeting

isheld (as referred to in sectionV,7.02(b),within five (5)businessdaysof thedatescheduledfortheElectionMeeting,theBoardofDirectorsshallconveneameetingatwhich they shall elect or appoint from among themselves, the President, First Vice‐PresidentandSecondVice‐President,whoshallholdofficeuntil theirsuccessorsareappointed.

5.03 ThepersonwhoservedasPresidenttheyearbeforeshallautomaticallybecomethePast

PresidentuponhissuccessorasPresidenttakingoffice,providedheisstillaMemberingoodstandingwiththeBoard,andshallholdofficeuntilhissuccessorasPastPresidenttakesoffice.

5.04 The ExecutiveOfficer shall be the Secretary‐Treasurer and shall be appointed by the

BoardofDirectorsfromtimetotime.5.05 ThePresidentshallhavegeneralmanagementofthebusinessaffairsoftheBoardand

authoritytorepresenttheBoardandactinitsname,subjectonlytoitsdeclaredpoliciesanddirectionsoftheBoardofDirectors.Heshallpreside,whenpresent,atallmeetingsoftheMembers,theBoardofDirectorsandtheExecutiveCommitteeunlessotherwiseprovided for in thisBylaw. ThePresident shall performall other duties usual to theoffice.

5.06 If for any reason the President is unable to carry out the functions and duties of his

office from time to time, the First Vice‐President shall assume those functions andduties.

5.07 If for any reason the President and First Vice‐President are unable to carry out the

functions and duties of President from time to time, the Second Vice‐President shallassumethosefunctionsandduties.

5.08 ThePastPresidentshallbeentitledtoreceivenoticeofandtoattendallmeetingsofthe

Board of Directors, but shall not be included to determinewhether or not there is aquorumorbeentitledtovoteunlessaDirector.



SECTION6‐ExecutiveCommittee6.01 TheBoardofDirectorsshallappointanExecutiveCommittee,whichshallbecomprised

ofthePresident,FirstVice‐President,SecondVice‐President,andPastPresident.6.02 TheExecutiveCommitteeshallmeetatsuchtimeandplaceasdesignateduponthecall

ofeitherthePresidentoranytwo(2)membersoftheCommittee.6.03 TheExecutiveCommitteeshall,unlessdirectedotherwisebytheBoardofDirectors:

i. act as an available President's caucus on matters involving media relations andotherquick‐responseitemsrelatingtothebusinessaffairsoftheBoard;

ii. function as policy advisors to research, discuss and recommend to the Board of

Directorsnewpoliciesoramendmentstoexistingpolicies;

iii. represent the Board at industry meetings and conferences and act as votingdelegates;

iv. representtheBoardorappointotherpersonstorepresenttheBoardinnegotiating

andenteringintoagreementswithOREA,CREA,otherboardsandmembersofotherboardsforthepurposeofsharingMLS®Data,subjecttotheapprovaloftheBoardofDirectors;

v. makearecommendationtotheBoardofDirectorsforthepositionofPresident,First

Vice‐PresidentandSecondVice‐President;

vi. appoint Committee chairs for expediency in forming Committees, subject to theapprovaloftheBoardofDirectors;

vii. hire theExecutiveOfficer, andwithhis assistance, conductanannual staffingand

salaryreview,subjecttotheapprovaloftheBoardofDirectors.SECTION7‐ExecutiveOfficer7.01 TheExecutiveOfficershall:

(a) be responsible for themanagementandoperationof theBoardoffices and for itsstaff,subjecttothedirectionoftheBoardofDirectors;

(b) directandco‐ordinatetheimplementationandexecutionofprograms,policiesand

decisionswhichtheBoardofDirectorsapprovesoradopts;

(c) provideinformation,adviceandresourcestotheDirectorsandCommittees;

(d) beentitledtoattendallmeetingsoftheExecutiveCommittee,theBoardofDirectors,andtheMembers,andtoreceiveadvancenoticeofallsuchmeetings,exceptthoseportionsofmeetingsdiscussingtheExecutiveOfficer;



(e) beentitledtoattendindustrymeetingsandconferencesonbehalfoftheBoard,and

shallreporttotheMembersonpertinentmatters;

(f) conducttheofficialbusinessandcorrespondencefortheBoard;

(g) keeporcausetobekeptminutesofallmeetingsofMembers,theBoardofDirectorsandtheExecutiveCommittee,andhavecustodyoftherecordsandsealoftheBoard;

(h) keeporcausetobekeptaproperrecordofreceiptsanddisbursementsandthese

recordsshallbeavailableforscrutinybytheDirectors;

(i) payandcollect,or cause tobepaidandcollected,all accountsowingbyor to theBoard,subjecttoapprovalbytheBoardofDirectors;

(j) prepareorcausetobepreparedregularstatementssettingouttheBoard'sfinancial

positionatsuchintervalsandinsuchdetailastheBoardofDirectorsmayrequire;

(k) immediatelyuponexpiryofthefiscalyearoftheBoard,ensurethatallaccountsandbooks for that fiscal year are audited by the auditor who was appointed at theannual meeting and ensure the audited report is presented to the Board ofDirectors;

(l) performsuchadditionaldutiesasmayfromtimetotimebeassignedtohimbythe

BoardofDirectors.SECTION8‐RemovalofDirectorsbyMembers8.01 Providedthatthemeetinghasbeenproperlycalledandnoticeofsuchmeetinghasbeen

properlygiveninaccordancewithArticleV,theVotingMembersmay,atameetingdulycalledforthatpurpose,provideditisapprovedbyatleasttwo‐thirds(_)oftheVotingMemberswhoarepresenteitherinpersonorbyproxy,removeanyDirectorfromofficebeforetheexpiryofhisterm.

8.02 TheVotingMembersmayalso,atameetingoftheMemberswhereaDirectorhasbeen

removedfromoffice,bysimplemajorityoftheVotingMemberswhoarepresenteitherin person or by proxy, elect any qualified Member to serve as a Director for theremainderofthetermoftheDirectorwhowasremovedfromoffice.

SECTION9‐DisqualificationofDirectorsandOfficers9.01 In the following circumstances the President, First Vice‐President, Second Vice‐

President,PastPresidentoranyDirectorisnolongerqualifiedtobeaDirectororOfficerand automatically ceases to be a Director or Officer and the office becomes vacantimmediately:

(a) ifheresignsasaMember,orifhisMembershipterminates;



(b) ifhisregistrationundertheActisundersuspensionorterminates;

(c) ifheisbankruptorinsolvent;

(d) ifheisadirectororofficerofanotherrealestateboard,OREA,CREAorRECO; (e) ifherefusestotaketheoathofoffice,orforanyotherreasondoesnottaketheoath

ofoffice;

(f) ifduringhistermasaDirectororOfficerheisconvictedofanycriminaloffenceanddoesnot,atthenextregularly‐scheduledmeetingoftheBoardofDirectors,receivethepermissionoftheBoardofDirectorstocontinueasaDirectororOfficer;

(g) ifheislegallyincompetent;or

(h) ifhehasbeenabsentfromthree(3)consecutivemeetingsoftheBoardofDirectors,

orfromfiftypercent(50%)ofthescheduledmeetingsoftheBoardofDirectorsinanysix(6)monthperiod,withoutthepermissionoftheBoardofDirectors.

9.02 IntheeventthePresident,FirstVice‐President,SecondVice‐President,PastPresidentor

anyDirectorresigns,bynoticeinwritingtothePresidentortheExecutiveOfficer,theofficebecomesvacantupontheacceptanceofthatresignationbytheBoardofDirectors.

SECTION10‐VacanciesinDirectorsandOfficers10.01 IntheeventavacancyoccursontheBoardofDirectorsforanyreason,exceptwherethe

vacancyexistsbecauseofanincreaseinthenumberofDirectors,theBoardofDirectorsmayappointanyMemberwhoisqualifiedtofill thevacancy. TheappointedDirectorshallholdofficefortheremainderofthetermoftheDirectorwhoisbeingreplaced.

10.02 IntheeventavacancyoccursintheofficeofPresident,FirstVice‐PresidentorSecond

Vice‐President,theBoardofDirectorsmayappointanyDirectortofillthevacancy.TheappointedOfficer shallholdoffice for theremainderof the termof theOfficerwho isbeingreplaced.

10.03 IntheeventavacancyoccursintheofficeofPastPresident,theBoardofDirectorsmay

appointanyPastPresidentwhoisaMemberingoodstandingwiththeBoardtofillthevacancy.TheappointedPastPresidentshallholdofficefortheremainderofthetermofthePastPresidentwhoisbeingreplaced.

SECTION11‐Banking11.01 TheBoard ofDirectors shall determine inwhich banking institution the funds of the

Boardshallbedeposited.11.02 There shall be four (4) SigningOfficers,whichmaybe thePresident, theChairof the

FinanceCommittee, thePastPresident, aVice‐President, theExecutiveOfficer, or any



otherpersonsappointedbytheBoardofDirectors,anytwo(2)ofwhichshallsignsuchbankingdocuments.

SECTION12‐Bonding12.01 The Executive Officer as well as such other staff as the Board of Directors deems

appropriateshallbebondedinanamountastheBoardofDirectorsmayrequire,andanycostsinvolvedshallbebornebytheBoard.

SECTION13‐Indemnity,LimitationandInsurance13.01 Every person, including Directors, Officers, employees, Committee members,

appointees, task forcemembersoragentsof theBoard,andtheirheirs,executorsandadministrators and estate and effects shall at all times be indemnified and savedharmless,outofthefundsoftheBoard,fromandagainst:

(a) all claims, damages, costs, expenses and charges which such person sustains or

incursasaresultofanyactionorproceeding,eitheratlaworinequity,foranyact,omissionorthinginrelationtotheirpowersanddutiestotheBoardorunderthisBylaw;and

(b) allclaims,damages,costs,expensesorchargestheymaysustainorincurforanyact,

omissionor thing inrelationto theirpowerandduties to theBoardorunder thisBylaw,

exceptwheretheseclaims,damages,costs,expensesorchargesaretheresultof their

ownwilfulneglectorwilfuldefault.13.02 NoMembermaybringanactionorproceeding,eitherat lawor inequity,against the

Board, Directors, Officers, employees, Committee members, appointees, task forcemembers or agents of the Board, and their heirs, executors and administrators andestate andeffects for anyact, omissionor thing in relation to apowerorduty to theBoard or under this Bylaw unless resulting from their own wilful neglect or wilfuldefault. This Section13.02may in any such actionorproceedingbepleadedas, andshallconstitute,anabsolutedefenceandanyandallclaims,damages,costs,expensesorcharges caused by reason of any such act, omission or thing shall be conclusivelydeemedtohavebeenwaivedbyallMembers.

13.03 The Board shall purchase and maintain such insurance for the benefit of Directors,

Officers,employees,Committeemembers,appointees,taskforcemembersoragentsoftheBoard,assuch,astheBoardofDirectorsmayfromtimetotimedetermine.

SECTION14‐ExecutionofContracts,Etc.14.01 Wheretheterm"document"isusedinthisSection14,itshallmeantoincludeanything

setoutinwritingthataffectstheBoardinanymannerandincludesanythinginwritingpertaining to any property or securities ownedby theBoard and/or any financial orotherobligationsintowhichtheBoardhasentered.



14.02 Any documents requiring the signature of the Board shall be signed by any two (2)

SigningOfficers(asdefinedinArticleVI,Section11.02),andoncesigned,thedocumentsshallbebindingontheBoard.InadditiontotheappointedSigningOfficersasprovidedforinArticleVI,Section11.02,theBoardofDirectorsmayappointanyotherpersontosigndocumentsonbehalf of theBoard, and such signing shall alsobebindingon theBoard.

14.03 Where necessary, the corporate seal may be placed on any document by a person

authorizedtosignsameonbehalfoftheBoard.SECTION15‐RespectingtheBorrowingofMoney,Etc.15.01 TheBoardofDirectorsmay,asitdeemsnecessary,borrowmoneyinwhateveramount

itdeemsproperuptoatotaloffifty‐fivethousanddollars($55,000.00),subjecttotheprovisionsofArticleVI,Section15.02.

15.02 Where the borrowing ofmoney requires that the property or other securities of the

Boardbemortgagedorotherwisepledgedascollateral,theBoardofDirectorsshallfirstobtainapprovaloftheMembersbeforemortgagingorotherwisepledgingthepropertyorsecuritiesascollateral.

SECTION16‐VotingSharesandSecuritiesinOtherCompanies16.01 AnyvotingrightstheBoardmayhaveinanycompanybecauseitholdssharesorother

securities in that companymay be voted at any meeting of that company where soallowed, in such a manner and by such person(s) as the Board of Directors shalldetermine.

SECTION17‐Policies,RulesandRegulations17.01 TheBoardofDirectorsmaypassvariouspolicies,rulesandregulationsrelatingtothe

businessandaffairsof theBoard, including theoperationof theMLS®,provided thatthepassingofanyMLS®RulesandRegulationscomplieswiththeprovisionsofArticleXIII.

Kitchener-Waterloo Real Estate Board Bylaw No. 1 Article VII


ARTICLEVIISECTION1–Committees1.01 The following Standing Committees and the members of such Committees may be

appointed by the Board of Directors each year, and Members appointed to suchCommittees shall serve for a period of one (1) year or until their successors areappointed,subjecttotheprovisionsofArticleVII,Section1.08.

Standing Committees

The standing committees shall meet all requirements as outlined in the OREA Standard Board Bylaw; and outlined in Article 8 and Article 9 of the KWAR Bylaw. a) Arbitration Committee b) Discipline Committee c) Professional Standards Committee

Board Committees

The board committees guide the Board of Directors on good board governance and strategic leadership. They report directly to the Board of Directors. a) Audit Committee b) Finance Committee c) Governance Committee d) Bylaw Committee e) MLS® Committee f) Nomination Committee

(a) ArbitrationCommittee(b) BylawCommittee(c) CommercialCommittee(d) DisciplineCommittee(e) EducationCommittee(f) FinanceCommittee(g) MLS®ServicesCommittee(h) NominationCommittee(i) PoliticalAffairsCommittee(j) ProfessionalStandardsCommittee(k) PublicRelationsCommittee(l) ProgramCommittee

In addition, there shall be a Past Presidents Council, the qualifications of whose

membersandthefunctionofwhichareassetoutinArticleVII,Section12.Operational Committees

These committees will guide the EO on efficient and effective operations of the association in support of achieving the Board’s strategic plan. The EO has the authority to appoint operational committees from time to time, and they report directly to the EO. The operational committees will be established as required, and may change from time to time. Examples of such committees/task forces are: Communications Committee, Education Committee, Government Relations Committee and Commercial Council.



1.02 TheBoardofDirectors isnot required toappointanyorallof theStandingorBoardCommittees as set out in Article VII, Section 1.01, and may as they deem necessaryappointanyothertaskforceorcommitteeandsetoutthedutiesandresponsibilitiesofsame.

1.03 WheretheBoardofDirectorsappointsanyoralloftheStandingorBoardCommittees

setout inArticleVII,Section1.01, itshallappointnot lessthanfive(5)andnotmorethaneleven(11)memberstoanyCommittee,andshalldesignateoneofthememberstobetheChair,andmaydesignateoneofthememberstobeCo‐Chair.

1.04 The provisions of Article VII, Sections 1.02 and 1.03 do not apply to the Arbitration

Committee, Discipline Committee, Nomination Committee and Professional StandardsCommittee, and appointments to these Committees shall be in accordance with theprovisionsofthisBylawthatdealwithsame.

1.05 ThePresidentshallbeanex‐officiomemberofanyCommitteeappointedbytheBoard

ofDirectors except theArbitrationCommittee,DisciplineCommitteeandProfessionalStandardsCommittee,althoughheshallnotbeincludedinthenumericallimitationssetout inArticle VII, Section 1.03 nor shall he be included to determinewhether or notthereisquorum.

1.06 ACommitteemaynotmeettoconductanybusinessunlessamajorityoftheCommittee

membersispresentatthebeginningofandthroughoutthemeeting.1.07 QuestionsarisingatanyCommitteemeetingshallbedecidedbyamajorityofvotescast

bytheCommitteememberspresentatthemeeting,andonlyintheeventofatievoteshalltheChairbeallowedtovotetobreakthattie.

1.08 TheBoardofDirectorsmayremoveaMemberfromaStandingorBoardCommitteeora

taskforceontherecommendationoftheCommitteeortaskforceChair.1.09 The duties, mandates, roles and responsibilities for all Board Committees, councils and task

forces shall be as set out in the Board of Directors Governance Manual which shall serve as guidelines only. The Directors may further set out and clarify the terms of reference for any Committee of the Association and/or direct any matter to any Committee for consideration and review.

1.10 The duties, mandates, roles and responsibilities for all Operational Committees, councils and

task forces shall be as set out in the Operational Manual which shall serve as guidelines only. 1.11 Unless specificallymandatedby theDirectors, Committees shall onlyhave authority to

makerecommendationstotheDirectorsortheEO.SECTION2‐DutiesofCommittees2.01 ThedutiesoftheCommitteesassetoutinthisArticleserveasguidelinesonly,andthe

Board of Directors may further set out and clarify the terms of reference for anyCommittee,andmaydirectanymattertoanyCommitteeforconsiderationandreview.



SECTION3‐Policies,RulesandRegulations3.01 EachCommitteemaypass variouspolicies, rules or regulationspertaining to its own

affairs. However, these policies, rules or regulations do not become effective untilapprovedbytheBoardofDirectors.

3.02 AnyCommitteemayrecommendto theBoardofDirectorsanyadditions,deletionsor

amendmentstothisBylaworthepolicies,rulesandregulationsrelatingtothebusinessandaffairsoftheBoardortheMLS®whichitfeelswillbeofbenefittotheBoardanditsMembers.

SECTION4‐ArbitrationCommittee4.01 ThequalificationsformembershipintheArbitrationCommittee,dutiesandfunctionsof

the Arbitration Committee, and the procedures governing the Arbitration CommitteeshallbethoseassetoutinArticleVIII.

SECTION5‐BylawCommittee5.01 TheBylawCommitteeshallregularlyexamineandreviewthisBylawandrecommendto

the Board of Directors any additions, amendments or deletions that the Committeedeemsappropriate.

SECTION6‐CommercialCommittee6.01 The members of the Commercial Committee shall all deal primarily in commercial,

industrial, institutional and/or investment properties, and land or businesses(hereinafterreferredtoas"CommercialRealEstate").

6.02 The Committee shall use its best efforts to promote a spirit of co‐operation and an

exchangeofideasamongMemberswhohaveaninterestinCommercialRealEstate,andshallrecommendtotheBoardofDirectorsappropriateservicesforthoseMembersandarrangeforeducationalcoursesonrelevantsubjectstobemadeavailable.

6.03 TheCommitteeshallmakerecommendationstotheBoardofDirectorsforanychanges

toexistingcommercialformsorforthedevelopmentofnewstandardforms.6.04 The Committee shall review municipal, provincial and federal legislative issues that

pertainspecificallytoCommercialRealEstateandmakerecommendationstotheBoardofDirectorsontheappropriatecourseofaction.

SECTION7‐DisciplineCommittee7.01 ThequalificationsformembershipintheDisciplineCommittee,dutiesandfunctionsof

theDisciplineCommittee,andtheproceduresgoverningtheDisciplineCommitteeshallbethoseassetoutinArticleIX.



SECTION8‐EducationCommittee8.01 TheEducationCommitteeshallmakeeducationalcoursesavailabletotheMembers,and

shallberesponsiblefortheoveralloperationofsuchcourses.8.02 The Committee shall use its best efforts to ensure that, wherever possible, such

educationalcourseswillprovideRECOmandatorycontinuingeducationcredits.SECTION9‐FinanceCommittee9.01 TheFinanceCommitteeshallregularlyreviewthefinancialstatementsoftheBoard,the

report of the auditors and the general financial position of the Board, and makerecommendationstotheBoardofDirectorson:

(a) changesneededinthefinancialoperationoftheBoard;(b) changesinthelevelsoffeespaidbytheMembers;

(c) managementofallassetsandinvestmentsbelongingtotheBoard;

(d) preparationofanannualbudget;and(e) such other matters of a financial nature that affect the financial position of the

Board.SECTION10‐MLS®ServicesCommittee10.01 TheMLS®ServicesCommitteeshallregularlyreviewtheMLS®RulesandRegulations

andmakerecommendationstotheBoardofDirectorsforanychangeswhichwouldbeofbenefittotheBoardanditsMembers.

10.02 TheCommittee shall regularly reviewall existing formsusedby theBoardandmake

recommendations to theBoardofDirectors for any changes that theCommittee feelsappropriate, and for the creation and implementation of such new forms as theCommitteefeelsnecessaryforthebenefitoftheBoardanditsMembers.

10.03 TheCommitteeshall,onaregularbasis,reviewtheBoard'sMLS®computersystemto

determineitscontinuedapplicability,andothernewproductsandprogramsthatwouldbeofbenefittotheBoardanditsMembers,andmakerecommendationstotheBoardofDirectorsasitdeemsappropriate.

SECTION11‐NominationCommittee11.01 TheNominationCommitteeshallconsistofthetwo(2)mostimmediatePastPresidents

who are BrokerMembers or SalespersonMembers and who are willing and able toserve,thePresident,two(2)BrokerMembers(atleastoneofwhomshallbeaPrincipalBroker)andone(1)SalespersonMember.ThePastPresidentshallbetheChair.



11.02 ThedutiesandfunctionsoftheNominationCommittee,andtheproceduresgoverning

theNominationCommitteeshallbethoseassetoutinArticleV.SECTION12‐PastPresidentsCouncil12.01 All Past Presidents of the Board who maintain Membership shall be deemed to be

membersofthePastPresidentsCouncil.12.02 TheChairshallbetheindividualfillingthepositionofimmediatepastpresident.12.03 The Board of Directors, or any Committee with the concurrence of the Board of

Directors,mayrefertotheCouncilanymatteronwhichtheBoardofDirectorswishesadviceorinput.

12.04 The Councilmaymake recommendations on anymatter pertaining to the Board, for

considerationbytheBoardofDirectors.SECTION13‐PoliticalAffairsCommittee13.01 ThePoliticalAffairsCommitteeshall:

(a) initiate,developandmaintainregularcontactonbehalfoftheBoardwithmunicipal,regional,provincialorfederallevelsofgovernment;

(b) liaisewithOREAandCREAregardinganyformortypeofpoliticalactivitypertaining

toanylegislationpertinenttotheRealEstateindustry;

(c) promotetheinterestsandconcernsoftheRealEstateindustryandtheBoardbeforealllegislativebodies;and

(d) review any issues of a political nature relating to the Real Estate industry to

determinetheirimpactontheBoardanditsMembers,andmakerecommendationstotheBoardofDirectorsontheappropriatecourseofaction.

SECTION14‐ProfessionalStandardsCommittee14.01 ThequalificationsformembershipintheProfessionalStandardsCommittee,dutiesand

functionsof theProfessionalStandardsCommittee,and theproceduresgoverning theProfessionalStandardsCommitteeshallbethoseassetoutinArticleIX.

SECTION15‐ProgramCommittee15.01 The Committee shall, subject to the approval of the Board of Directors, determine in

whichsocialfunctionstheBoardwillbecomeinvolvedandwhetherthosefunctionswill



beofafundraisingnature.TheCommitteeshallhaveauthoritytoappointtaskforcestoorganizesuchfunctions,whichshallliaisewiththeCommitteeinfinalizinganymatter.

SECTION16‐PublicRelationsCommittee16.01 ThePublicRelationsCommittee shalluse itsbestefforts toenhanceand improve the

imageoftheMembers,theBoard,andtheRealEstateindustrygenerallytothepublic,and to promote the benefits of working with REALTORS® and the Multiple ListingService®.

16.02 TheCommittee shallworkcloselywithotherCommittees toprovidecommunications

support for their programs and activities and ensure that theMembers benefit fromeveryopportunityforpositivepublicrelations.

16.03 TheCommitteeshallsolicitandreviewapplicationsforcharitabledonationsandmake

recommendationstotheBoardofDirectors.

Kitchener-Waterloo Real Estate Board Bylaw No. 1 Article VIII


ARTICLEVIII

ArbitrationandAppealSECTION1‐DefinitionsandNoticeProvisions1.01 ForthepurposesofthisArticleVIIIandSchedule"D":

(a) "Appeal"meanstherequestforreviewofadecisionoftheArbitrationPaneltotheOREAAppealPanel.

(b) "Appellant"meansthepartywhoisfilingtheAppeal.(c) "Arbitration" means the proceedings (other than an Appeal) prescribed by this

Article,and"Arbitrate"hasacorrespondingmeaning.(d) "ArbitrationCommitteeChair"meanstheChairoftheArbitrationCommittee,unless

thecontextindicatesotherwise.(e) "ArbitrationHearing"meansahearingheldbytheArbitrationPanel.(f) "Arbitration Panel" means a panel as described in Article VIII, Section 10; and

"Arbitrator"meansapanellistonaparticularArbitrationPanel.(g) "Claim" means a dispute between two Firm Members relating to the division,

distributionordispositionofcommissionpaidortobepaidinrespectofaTrade,andalsomeansthewrittennoticeofsuchClaimassubmittedbytheClaimantandfurtherdescribedinArticleVIII,Section6.

(h) "Claimant"meanstheFirmMemberthathasaClaimagainstanotherFirmMember,

beingapartytotheArbitration.(i) "Defence"meanstheDefendant'swrittenreplytotheClaim,asfurtherdescribedin

ArticleVIII,Section7.(j) "Defendant"means theFirmMember againstwhomaClaimanthas filed aClaim,

beingapartytotheArbitration.(k) "OREAAppealPanel"meansthepersonsappointedbytheChiefExecutiveOfficerto

hearanddealwithanAppeal,asprovidedforhereinandintheby‐lawofOREA.(l) "Respondent"meanstheotherpartytoadecisionoftheArbitrationPanelwhichis

thesubjectofanAppealbytheAppellanttotheOREAAppealPanel.1.02 In this Bylaw, all references to this Article VIII are deemed to include the Appeal

provisionsassetoutinSchedule"D".1.03 InthisArticleVIII,allletters,noticesorotherdocumentsrequiredtobeforwardedtoa

MemberbytheExecutiveOfficer,ortheArbitrationCommitteeChairoronbehalfoftheArbitrationPanelshallbe forwarded inaccordancewith theprovisionsofArticleXIV,



Section 1.01 unless specified otherwise in this Article VIII, and shall be conclusivelydeemedtobereceivedinaccordancewiththeprovisionsofArticleXIV,Section1.02.

SECTION2‐ArbitrationCommittee2.01 TheArbitrationCommitteeshall consistofnot less thanseven(7)andnotmore than

eleven (11) Principal Brokers, provided that notmore than one (1) Principal BrokerEmployedbyaFirmMembermaysitontheArbitrationCommitteeatthesametimeasanyotherPrincipalBrokerEmployedbythesameFirmMember.

SECTION3‐QualificationsofArbitrators3.01 NopersonmayserveasanArbitratorinanydisputewhere:

(a) hehas,eitherdirectlyorindirectly,anypersonalorfinancialinterestintheClaim;

(b) heisrelatedbyeitherbloodormarriagetoeithertheClaimantortheDefendantortoanyofficer,director,shareholder,partnerorEmployeeofeithertheClaimantortheDefendant;or

(c) thereisanyotherbias.

SECTION4‐CustodyofandAccesstoFilesandDocuments4.01 ThefilesrelatingtoanyArbitrationcase,including,withoutlimitingthegeneralityofthe

foregoing, any reports, documents, tapes, records, notices, decisions, correspondenceandminutesofmeetings,shallnotbedisclosedandshallbeconsideredconfidentialandnotsubjecttoaccessbyanypersonotherthantheExecutiveOfficerandlegalcounselfortheBoard,exceptasauthorizedbythisArticle,andshallbeinthecustody,careandcontroloftheExecutiveOfficer.

4.02 TheRecordof theArbitrationHearingasdescribed inArticleVIII, Section15maybe

disclosedtothefollowingpersons:

(a) thePrincipalBrokerofapartytothatparticularArbitration;

(b) the Arbitration Committee Chair and the Arbitration Panel for that particularArbitrationHearing;

(c) theOREAAppealPanelandtheChiefExecutiveOfficer;(d) legalcounselforanyoftheabove.

SECTION5‐BindingArbitration5.01 (a) The provisions of this Article VIII shall constitute the arbitration agreement

betweenandamongtheFirmMemberswithrespecttoClaims,theintentionbeing



thatClaimsshallbedealtwithinaccordancewiththisArticle.TheprovisionsofthisArticleVIIImaybepleaded inanyactionorproceedingat lawor inequity takenwithrespecttosuchaClaim.

(b) Every Firm Member agrees that any Claim it may have against another FirmMembershallbesubmittedtotheArbitrationCommitteeforhearingandresolutioninaccordancewiththisArticle,unlessallofthepartiestotheClaimhavemutuallyagreednottoArbitratetheClaimattheBoardandhaveadvisedtheBoardinwritingofthatagreement.

(c) DecisionsrenderedbytheArbitratorsshallbefinalandbindingupontheClaimant

and the Defendant, subject to the Appeal provisions set out in this Article, butwithoutarightofappealorreviewtothecourts.

5.02 EveryFirmMemberagreesthat if itdoesnotsubmit forArbitrationanyClaimitmay

have against another Firm Member, but proceeds instead to undertake any courtproceedings,thatsuchactionshallbedeemedabreachofthisBylawexceptwherethepartiestotheClaimhavemutuallyagreednottoArbitratetheClaimattheBoardandhaveadvisedtheBoardinwritingofthatagreement.

5.03 AllClaimsfiledinaccordancewiththisArticleshallbeheardunlesssettledbetweenthe

partiespriortoanArbitrationHearing.SECTION6‐FilingtheClaim6.01 TheArbitrationCommitteeshallnothavejurisdictiontoprocessorotherwisedealwith

aClaimunless:

(a) it is in writing, signed by the Principal Broker of the Claimant, addressed to theArbitrationCommitteeChair,anddeliveredtotheExecutiveOfficer;

(b) itisfiledwiththeArbitrationCommitteeChairnotlaterthanthree(3)monthsfrom

thedateuponwhichthecircumstancesgivingrisetotheClaimarose;and

(c) theClaim isaccompaniedbya filing fee, incashorcertifiedcheque, inanamountequivalenttofivepercent(5%)oftheamountofcommissionindispute,orthesumoftwenty‐fivedollars($25.00),whicheveristhegreater,providedthatinnoeventshallthefilingfeeexceedtwohundredandfiftydollars($250.00).

6.02 TheClaimshallcontainabriefandconcisestatementofthereasonsinsupportof the

Claimandtheamountbeingclaimed.6.03 TheClaimantshallattachto theClaimsuchdocuments,recordsandotherwritingsas

areinhispossessionuponwhichheintendstorely,andsuchdocuments,recordsandotherwritingsshallbedeemedtobecomepartoftheClaim.

6.04 ThefilingfeereferredtoinArticleVIII,Section6.01shallbekeptbytheBoard,andshall

bedisposedofasfurtherprovidedinthisArticle,providedthatiftheClaimisresolved



without the necessity of an ArbitrationHearing, then the conciliatormay, in his solediscretion,directthatthefilingfeebereturnedtotheClaimant.

SECTION7‐FilingtheDefense7.01 WhenaClaimisreceived,theExecutiveOfficershallforthwithforwardacopyofsame

totheDefendant.7.02 In a notice or letter accompanying the Claim, the Executive Officer shall advise in

writing, that the Defendant has ten (10) days from receipt of the notice or letter inwhichtofileaDefence.

7.03 TheDefenceshall:

(a) be inwriting, signed by the Principal Broker of the Defendant, addressed to theArbitrationCommitteeChairanddeliveredtotheExecutiveOfficer;

(b) containabriefandconcisestatementofthepositionoftheDefendantwithrespect

totheClaimandthereasonstherefor;and(c) have attached to it such records, documents and other writings as are in the

Defendant's possession and uponwhich he intends to rely, and such documents,recordsandotherwritingsshallbedeemedtobecomepartoftheDefence.

7.04 TheExecutiveOfficershallforthwithuponreceiptforwardacopyoftheDefencetothe

Claimant.7.05 IftheDefendantfailstodeliveraDefencewithintheten(10)days,orfailsorrefusesto

appearatanArbitrationHearing,theArbitratorsmaystillproceedwithanArbitrationHearing,andhanddownanaward,basedontheClaimandtheevidencepresentedattheArbitrationHearing.

SECTION8‐Conciliation8.01 BeforesettingadatefortheArbitrationHearing,theClaimantandtheDefendantmay

beasked,bynoticeinwriting,whethertheywishtomeetwithaconciliator.8.02 A conciliator, who shall be a Principal Broker, shall be appointed by the Arbitration

CommitteeChair.TheconciliatorshallnotbeamemberoftheArbitrationCommittee.8.03 ThepurposeofthemeetingwiththeconciliatorshallbetoattempttoresolvetheClaim

withoutthenecessityofhavinganArbitrationHearing.8.04 WheretheClaimantandtheDefendantagreetoaresolutionoftheClaim,theconciliator

shall prepare a settlement agreement settingout the termsagreedon. ThePrincipalBrokersoftheClaimantandtheDefendantshallsigntheagreementshowingthattheyagreetobeboundby it,andshallbegivenacopyofsuchsettlementagreement. TheBoardshallalsobegivenacopyofthesettlementagreement.



8.05 Where ameetingwith the conciliator does not lead to a resolution of the Claim, the

conciliatorshalladvisetheArbitrationCommitteeChairinwritingthattheClaimcouldnot be resolved, but the conciliator shall not discusswith anyone any of themattersdiscussed or statements made or positions taken by either the Claimant or theDefendantatanymeetingwiththeconciliator.

8.06 Ifaconciliator isunsuccessful inresolvingthedispute,andthematterproceedstoan

ArbitrationHearing, the conciliator shall notbe allowed toparticipate in any formatsuchanArbitrationHearing.

SECTION9‐NoticeofArbitrationHearing9.01 After the time limit for the filingof theDefencehaspassed andafter the conciliation

processdescribedinArticleVIII,Section8hasbeendeclinedorpursued,theArbitrationCommitteeChairshallsetadatefortheArbitrationHearing,andtheExecutiveOfficershall forward to theClaimantand theDefendantwrittennoticeofsamebyregisteredmailorpersonaldelivery(orcourier)atleasttwenty(20)dayspriortothedateoftheArbitrationHearing.

SECTION10‐AppointmentofArbitrationPanel10.01 WhereanArbitrationHearingisrequired,theArbitrationCommitteeChairshallappoint

anArbitrationPanelconsistingof three(3)membersof theArbitrationCommittee tohearanddeterminetheClaim,oneofwhomheshallappointasArbitrationPanelChair.

10.02 Where the Arbitration Committee Chair is not able to find three (3)members of the

ArbitrationCommitteewhowouldqualify asArbitratorsbecauseof theprovisionsofArticleVIII,Section3,hemaycontacttheArbitrationCommitteeChairofanySignatoryBoardandrequestthatmembersofthatSignatoryBoard'sArbitrationCommitteeserveontheArbitrationPanelandthepanellistssochosenshallconstituteallorapartoftheArbitrationPanelforthatparticularArbitrationHearing.

SECTION11‐RepresentationatArbitrationHearing11.01 (a) TheClaimantandtheDefendantmayberepresentedattheArbitrationHearingbya

lawyer or by a BrokerMember or a SalespersonMember, provided such BrokerMemberorSalespersonMemberisnotamemberoftheArbitrationCommitteeortheconciliatorappointedtotrytosettlethatparticulardispute.

(b) TheArbitrationPanelmayretainlegalcounseltositattheArbitrationHearingand

advisetheArbitrationPanelonanyandallmattersoflaworprocedure,butheshallnottakepartinthedeliberationordecisionoftheArbitrationPanel.

11.02 WheretheClaimantortheDefendantistoberepresentedbyalawyeritshallsonotify,

inwriting, the other party and theArbitration Panel Chair and the ExecutiveOfficer,suchnoticetobedeliveredtotheExecutiveOfficeratleastfive(5)dayspriortothedateoftheArbitrationHearing.



SECTION12‐PowersofArbitrators12.01 TheArbitratorsshallpossessallofthepowersofarbitratorsundertheArbitrationAct

and,without inanyway limitingthegeneralityof the foregoing, theArbitrationPanelmay:

(a) proceedinsuchmannerasitdeemsproperandwithoutbeingboundbytherulesof

evidence or other legal rules, provided that it shall consider the best evidenceavailable;

(b) receiveevidenceunderoath;(c) use any method acceptable to the Board of recording the Arbitration Hearing,

including, but not limited to, audio or video tape, recording secretary orstenographer;and/or

(d) adjournanyArbitrationHearingfromtimetotime.

12.02 ForthepurposesoftheArbitrationHearingsandAppealsprescribedbythisArticle,the

Boardand itsMembersherebyagreetobeboundbytheprovisionsof theArbitrationAct,saveandexceptsections21,40and45oftheArbitrationAct(asitexistsin1994),whichsectionsarespecificallyexcluded.

SECTION13‐Witnesses13.01 TheClaimantandtheDefendantshallhavetherighttocallasawitnessanyonewhohas

knowledgeoffactsconcerningtheClaim,whetherornotthatpersonisaMember.SECTION14‐Arbitrators'Award14.01 TheArbitrators'awardshallbeinwriting,shallcontainthereasonsfortheaward,and

shallbesignedbytheArbitratorsorbytheArbitrationPanelChair.14.02 The Executive Officer shall forward a copy of the Arbitrators' award to both the

ClaimantandtheDefendantbyregisteredmailorpersonaldelivery(orcourier).14.03 ThedecisionofthemajorityoftheArbitratorsshallbedeemedtobethedecisionofall

oftheArbitrators,butifthereisnomajority,thenthedecisionoftheArbitrationPanelChairshallgovern.

14.04 Intheirdecision,theArbitratorsmay:

(a) dismisstheClaim;(b) ordertheDefendanttopaytotheClaimanttheamountoranypartoftheamountset

outintheClaim;and/or



(c) (i) orderthatthefilingfee,orsuchportionofitastheyfeelisappropriate,bekeptby the Board to cover costs incurred by the Board in processing andadministeringtheArbitration;

(ii) orderthatalloraportionofthefilingfeebereturnedtotheClaimant;and/or(iii) order that theDefendantreimburse theClaimant inanamountequal toallor

anypartofthefilingfeepaidbytheClaimant.14.05 TheArbitrators'awardshallbefinalandbindingupontheClaimantandtheDefendant

andshallbeconsideredeffectiveasofthedateofthedecisionunlessotherwisesetoutin thedecision, subject to theAppeal rightsprovided for in thisArticle,butwithoutarightofappealtothecourtsonaquestionoflaw.

14.06 For the purposes of this Article VIII, the "Arbitration Compliance Date" for each

ArbitrationHearingshallbedeterminedasfollows:

(a) If no Appeal is commenced in accordancewith the terms of this Article VIII, theArbitrationComplianceDateiseither:

(i) the date upon which the Arbitrators' award is to be paid according to the

decisionoftheArbitrators;or

(ii) iftheArbitratorsdonotsetaspecificdateforthepaymentoftheawardintheirdecision, thirty (30) days from the date upon which the decision of theArbitratorsisreceivedbythepartiestotheArbitration.

(b) If an Appeal is commenced in accordance with the terms of this Article VIII, the

ArbitrationComplianceDateiseither:

(i) the date uponwhich the party Appealing the Arbitrators' award discontinuessuchAppeal;

(ii) the date upon which the Arbitrators' award is to be paid according to the

decision of the OREA Appeal Panel (which may be an amendment orconfirmationofthedateforpaymentoftheArbitrators'awardoranewdatesetbytheOREAAppealPanel);or

(iii) if the OREAAppeal Panel does not set a specific date for the payment of the

Arbitrators'awardinitsdecision,thirty(30)daysfromthedateuponwhichthedecisionoftheOREAAppealPanelisreceivedbythepartiestotheAppeal.

14.07 IfapartytoanArbitrationfailstocomplywiththeArbitrators'awardbytheArbitration

ComplianceDateasdeterminedinaccordancewithArticleVIII,Section14.06,theBoardof Directors may, at any subsequent meeting of the Board of Directors and withoutfurtherproceedings,expelthenon‐complyingpartyfromMembershipintheBoardorsuspendtheMembershipofsuchnon‐complyingpartyintheBoardforsuchperiodastheBoardofDirectorsmayinitssolediscretiondetermine.



SECTION15‐RecordoftheArbitrationHearing15.01 For the purposes of this Article VIII, the "Record of the Arbitration Hearing" shall

includethefollowing:

(a) theClaim;(b) theDefence;

(c) all notices sent to the Claimant and the Defendant relating to the date for the

ArbitrationHearing;(d) any transcript or other summary of the Arbitration Hearing, including any tape

recordings;(e) allexhibitsenteredinevidenceattheArbitrationHearing;and(f) theArbitrators'award.

SECTION16‐AppealofArbitrators'Award16.01 TheClaimantortheDefendantmayAppealtheArbitrators'award.16.02 TheAppeal shallbeheard inaccordancewith theprovisionsofSchedule "D"and the

OREA by‐law. The Executive Officer shall provide a copy of the OREA by‐law to theAppellantandtheRespondentuponrequest.

16.03 TheAppealshallbesubmittedtotheChiefExecutiveOfficerwithinthirty(30)daysof

theAppellantreceivingtheArbitrators'award,andshallbeaccompaniedbythe filingfeeasthenprescribedbyOREA.

16.04 The Appellant shall also deliver notice of the Appeal to the Respondent and to the

ExecutiveOfficerwithinthirty(30)daysofreceivingtheArbitrators'award.16.05 UntiltheperiodtofileanAppealhaselapsedandnoAppealhasbeenfiled,oruntilan

Appealthathasbeenfiledhaseitherbeencompletedordiscontinued,neitherpartytotheArbitrationmayaskacourttoenforcetheArbitrators'award,anditisagreedbyallMembers that therewillnotexist anyvalidbasis for suchcourtactionuntil eitherorbothpartieshavecompliedwiththeappropriateprovisionsofthisBylaw.

SECTION17‐Limitation17.01 NoMembermaybringanactionorproceeding,eitherat lawor inequity,against the

Board,OREAoranypersonandtheirheirs,executorsandadministratorsandestateandeffectsforanyact,omissionorthinginrelationtotheadministrationoftheprovisionsofthisArticleVIII.ThisSection17mayinanysuchactionorproceedingbepleadedas,and shall constitute, an absolute defence and any and all claims, damages, costs,



expenses or charges caused by reason of any such act, omission or thing shall beconclusivelydeemedtohavebeenwaivedbyallMembers.

Kitchener-Waterloo Real Estate Board Bylaw No. 1 Article IX


ARTICLEIX

ProfessionalStandards,DisciplineandAppealSECTION1‐DefinitionsandNoticeProvisions1.01 ForthepurposesofthisArticleIX:

(a) "AllegationStatement"meansawrittenstatementcontainingthespecificallegationsof misconduct of the Respondent, as determined by the Professional StandardsCommittee.

(b) "Appeal"meansanappealofadecisionoftheDisciplineHearingPanelasdescribed

inArticleIX,Section17.(c) "AppealHearing"meansahearingheldbytheAppealPanel.(d) "AppealPanel"meansapanelasdescribedinArticleIX,Section18.

(e) "Appellant"meanstheRespondentoncehehasfiledanAppealofthedecisionofthe

DisciplineHearingPanel. (f) “Basic MLS Rules” shall mean the rules contained in sections 2.01, 2.04, 2.05, 2.08,

2.10, 2.12, 2.13, 3.01, 3.02, 4.01, 4.02, 6.01, 7.01, 8.02, 8.03, 8.04, 8.05, 8.06, 9.01, 10.01, 10.03, 10.04 and 10.05 of the Board’s MLS rules and regulations. The Board of Directors may, from time to time, amend, add to, or delete from this list of Basic MLS Rules, without the requirement of a by-law change, but with notice of such amendment, addition or deletion to be provided to the Members through a Board publication (whether in paper or electronic format), prior to the amendment, addition or deletion taking effect.

(g) "DisciplineHearing"meansahearingheldbytheDisciplineHearingPanel.

(h) "DisciplineHearingPanel"meansapanelasdescribedinArticleIX,Section13.

(i) “FAST Allegation Statement” shall mean a written statement containing the specific

allegations of misconduct of the Respondent regarding alleged Basic MLS Rule infraction(s), and setting out a fine for such alleged infraction(s), as prepared by the Professional Standards Committee and as further described in sections 7.04 and 8.02.

(j) “PSC Sub-committee” shall have the meaning prescribed thereto in Section 2.03 of this Article.

(k) “Referral Document” shall mean the document which shall be forwarded to the Discipline Hearing Panel instead of either the Allegation Statement or the FAST Allegation Statement, as further described in section 9.04.



(l) "Reply" means the written statement of the Respondent filed in response to anAllegationStatementor to a FAST Allegation Statement, if the Respondent chooses not to pay the fine.

(m) "Researcher"meansamemberoftheProfessionalStandardsCommitteeappointed

tocarryouttheresearchconcerningthecomplaintofmisconductagainstaMemberand also means the person appointed to present the case of the ProfessionalStandardsCommitteebeforetheDisciplineHearingPanel.

(n) "Respondent"meanstheMemberwhoisinreceiptofanAllegationStatementor a

FAST Allegation Statement.1.02 InthisArticleIX,all letters,noticesorotherdocumentsrequiredtobeforwardedtoa

Memberby theExecutiveOfficer, or theProfessional StandardsCommitteeChair, theDisciplineCommitteeChair,oronbehalfoftheProfessionalStandardsCommittee,theDisciplineCommittee, or theAppealPanel shall be forwarded in accordancewith theprovisionsofArticleXIV,Section1.01unlessspecifiedotherwiseinthisArticle,andshallbeconclusivelydeemedtobereceivedinaccordancewiththeprovisionsofArticleXIV,Section1.02.

1.03 The provisions of this Article IX apply to all Members, including Affiliate Members,

HonoraryMembersandRetiredMembers.

1.04 If a Member against whom a complaint has been made resigns his membership in the Board or is terminated from the Board, for any reason, at any time before a discipline decision is rendered by a Discipline Hearing Panel, the Professional Standards Committee may, at its sole and unfettered discretion either:(a) hold the complaint and the professional standards and discipline process in

abeyance until such time as the Member re-joins the Board, at which time the Professional Standards Committee may re-start the process from the point when the Member left the Board; or

(b) with the complainant’s consent (which does not have to be in writing), forward the complaint to any other real estate board which the Member joins after leaving the Board, and such other real estate board may process the complaint, starting at the beginning of the professional standards and discipline process

SECTION2‐ProfessionalStandardsCommitteeandPSCSub‐committee2.01 TheProfessionalStandardsCommitteeshallconsistofnotlessthanseven(7)andnot

more than eleven (11)Members, all ofwhom shall have beenMembers for the pastthree(3)years.

2.02 The PSC Sub-committee shall consist of any three (3) members of the Professional

Standards Committee, chosen on a rotating basis, per meeting of the PSC Sub-committee. The Chair of the Professional Standards Committee shall appoint one of the PSC Sub-committee members as Chair of the PSC Sub-committee for that particular PSC Sub-committee meeting



SECTION3‐JurisdictionofProfessionalStandardsCommittee3.01 TheProfessionalStandardsCommitteemay,eitheronitsowninitiativeoruponreceipt

of a complaint from any sourcewhatsoever, proceed to research the conduct of anyMember.

3.02 Atanytimeafterhavingreceivedacomplaintorhavingproceededonitsowninitiative,

the Committee may in its sole and absolute discretion decide that no further actionshouldbetakeninrespectofthematterunderresearchandsuchdecisionshallnotbesubjecttorevieworappeal.

SECTION4‐CustodyofandAccesstoFilesandDocuments4.01 The files relating to any complaint to and/or any investigation by the Professional

Standards Committee, including,without limiting the generality of the foregoing, anyreports,documents, tapes, records,notices,decisions, correspondenceandminutesofmeetings,shallnotbedisclosedandshallbeconsideredconfidentialandnotsubjecttoaccessbyanypersonother than theProfessionalStandardsCommittee, theExecutiveOfficer,andlegalcounselfortheBoard,exceptasauthorizedbythisArticle,andshallbeinthecustody,careandcontroloftheExecutiveOfficer.

4.02 The Record of the Discipline Hearing as described in Article IX, Section 20, and the

RecordoftheAppealHearingasdescribedinArticleIX,Section24,maybedisclosedtothefollowingpersons:

(a) the Respondent, and the Principal Broker of the Firm Member that Employs the

Respondent;

(b) theMembersrepresentingtheProfessionalStandardsCommitteeat thatparticularDisciplineHearingorAppealHearing;

(c) theDisciplineCommitteeChairandtheDisciplineHearingPanel forthatparticular

DisciplineHearing;

(d) the Appeal Panel hearing the Appeal of the decision of that particular DisciplineHearingPanel;

(e) theChiefExecutiveOfficerandthepanelappointedbytheChiefExecutiveOfficerto

hearthefurtherappealtoOREA;(f) legalcounselforanyoftheabove.

(g) TheChairoftheProfessionalStandardsCommittee

(h) After theappealperiodhasexpiredand the casehas closed, thedecision shall be

made available to the members of the Professional Standards Committee andDisciplineCommittees.



(i) TheRealEstateCouncilofOntarioifrequested.SECTION5‐HandlingofComplaints5.01 AcomplaintconcerninganyallegedmisconductbyaMembershallnotbeprocessedor

dealtwithunlessitisinwritingandsignedbyanidentifiablePerson.5.02 Where the Executive Officer receives a written complaint concerning any alleged breach of

this By-law or some other apparent misconduct by a Member, or if the Professional Standards Committee has a self-initiated complaint, such complaint shall first be forwarded to the attention of the PSC Sub-committee, and a copy of same shall also be sent forthwith to the Member against whom the complaint was made and the Member’s Principal Broker. However, if a written complaint has already been reviewed by RECO and RECO has advised the complainant to deal with the Board, or if the complaint has been forwarded or returned to the Board by RECO, such complaint shall not be forwarded to the PSC Sub-committee, but shall be forwarded directly to the Professional Standards Committee in accordance with Section 5.01All complaints submitted in accordance with Article IX,Section5.01shallbeforwardedtotheProfessionalStandardsCommittee.AcopyofthecomplaintshallalsobesentforthwithtotheMemberagainstwhomthecomplaintwasmadeandtothePrincipalBrokeroftheFirmMemberthatEmploysthatMember.

5.03 Within two (2) weeks of receipt of the written complaint by the Board, the PSC Sub-

committee shall determine the jurisdiction of the complaint and decide whether the complaint should be:

(c) forwarded to RECO;

(d) forwarded to the Professional Standards Committee, to be dealt with in accordance with the provisions of this Article 9;

(e) both (a) and (b) above; or

(f) neither of (a) or (b) above,

and such decision shall not be subject to review or appeal.

5.04 The PSC Sub-committee shall make the decision required by Section 4.02 in its sole and absolute discretion, based upon a review of the complaint; a comparison of the REBBA Code and the REALTOR Code based on the Table of Concordance; and a review of the Board’s By-law. Whenever the complaint appears to involve conduct which may be a breach of the REBBA Code, the complainant shall be referred to RECO, although under certain circumstances, all or part of the complaint may also be forwarded to the Professional Standards Committee.

5.05 Once the PSC Sub-committee has made the decision required by Section 4.02, it shall advise the complainant, the Member, and if applicable, RECO of such decision. Within seven days of the PSC Sub-committee’s decision, the complaint will be dealt with in accordance with such decision.



5.06 If a complainant has been referred to RECO regarding all or part of a complaint and the complaint has not been forwarded to the Professional Standards Committee, the Professional Standards and Discipline Committees shall have no further jurisdiction to deal with that part of the complaint which has not been forwarded it. However, if a complaint, which had been referred to RECO, is returned by RECO, advising that the Board should deal with it, the complainant and the Member will be so advised and the complaint will be dealt with in accordance with the provisions of this Article.

5.07 If a complainant has been referred to RECO regarding part of the complaint and the complaint has also been forwarded to the Professional Standards Committee, the Professional Standards Committee shall deal its part of the complaint in accordance with the provisions of this Article. If RECO asks the Board to defer its investigation and/or discipline process, the Board will do so, in which case the complainant and the Member will be so advised; any materials gathered by the Professional Standards Committee will be forwarded to RECO, if RECO so requests; and the Professional Standards and Discipline Committees shall have no further jurisdiction to deal with the complaint

5.08 WheretheProfessionalStandardsCommitteehasreceivedacomplaint,orwhereitisactingonitsowninitiative,afilewillbeopenedandtheChairoftheCommitteeshallappointnot lessthantwo(2)Researcherstoexamineanddeterminethevalidityofthecomplaint.

5.04 In addition to opening a file and researching the conduct of any Member, the

Professional Standards Committeemay, in its sole and absolutediscretion, forward acopyofanycomplainttoRECOand/ortoCREA.

SECTION6‐PowersofResearchers6.01 Where:

(a) the PSC Sub-committee has forwarded all or part of a complaint to the Professional Standards Committee;

(b) RECO has asked a complainant to deal with the Board; or

(c) RECO has forwarded or returned all or part of complaint to the Board,

6.02 In the process of carrying out their research, the Researchers shall have the power to require any Member to co-operate in the investigation by providing any pertinent information, producing, subject to any legal objection, all records, documents and writings or other things within the possession of the Member that may be required as part of the research, and testifying at any hearing of the matter.

6.02 Where a Member fails or refuses to provide pertinent information, produce thedocumentsandrecordswhenrequestedbytheResearchers,ortestifyatahearing,suchfailureor refusal shall bedeemed tobeabreachof thisBylawanddealtwithby theProfessionalStandardsCommitteeinaccordancewiththeprovisionsofthisArticleIX.



6.03 The provisions of this Section 6 are subject only to the right of theMember againstwhomthecomplaintofmisconducthasbeenmadetodeclinetobeinterviewedbytheResearchers.

SECTION7‐ReportofResearchers7.01 Uponcompletionoftheirresearch,theResearchersshallfileawrittenreportwiththe

ProfessionalStandardsCommitteeChair.SECTION8‐DispositionofResearch8.01 Upon receipt of the report of the Researcher, the Professional Standards Committee shall

determine whether the information contained in the report shows that the complaint relates to:

(a) an alleged infraction(s) of any of the Basic MLS Rules;

(b) an alleged infraction(s) of something other than the Basic MLS Rules, which is within the Board’s jurisdiction; or

(c) a matter which is not within the Board’s jurisdiction.

8.02 If the Professional Standards Committee determines that section 8.01(a) applies to the complaint, it shall further:

(a) ascertain whether the Member has been fined or otherwise disciplined two or more times for breaches of the same Basic MLS Rule (as the currently alleged infraction) that occurred within the twelve-month period immediately preceding the occurrence of the current alleged infraction; and

(b) ascertain whether the Member has been fined or otherwise disciplined four or more times for breaches of any of the Basic MLS Rules that occurred within the twelve-month period immediately preceding the occurrence of the current alleged infraction; and

(c) determine whether the alleged misconduct and/or consequences described in the report of the Researcher are serious, even though the alleged infraction involves the Basic MLS Rules.

The Professional Standards Committee shall be provided with statistics regarding a Member’s past infractions of the Basic MLS Rules that occurred in the twelve-month period immediately preceding the occurrence of the current alleged infraction in order that the Professional Standards Committee can make the determinations required to be made in this section 8.02 and in sections 8.03, 8.04 and 9.03.

8.03 If the Professional Standards Committee determines that:



(a) section 8.01(b) or any or all of the paragraph(s) in section 8.02 applies to the complaint; and

(b) there is sufficient evidence to support a charge(s),

it shall prepare an Allegation Statement.


(a) section 8.01(a) applies to the complaint; and

(b) none of the paragraphs in section 8.02 applies to the complaint; and

(c) there is sufficient evidence to support a charge(s),

it shall prepare a FAST Allegation Statement.


(a) section 8.01(c) applies to the complaint; or

(b) either section 8.01(a) or (b) applies to the complaint but there is not sufficient evidence to support a charge(s)

it shall take no further action in respect of the complaint and close its file on the matter.

8.06 All of the determinations made by the Professional Standards Committee in this section 7 shall be made in its sole and absolute discretion and shall not be subject to review or appeal.

Upon receipt and review of the report of the Researchers, and upon determining that theapparentmisconductoftheMemberiswithinitsjurisdiction,theProfessionalStandardsCommitteemay,initssoleandabsolutediscretion:

(a) determinethatnofurtheractionbetakeninrespectofthecomplaint;or(b) prepareanAllegationStatement,

andneitherofthesedecisionsoractionsbytheProfessionalStandardsCommitteeshall

besubjecttorevieworappeal.SECTION9‐AllegationStatementand FAST Allegation Statement9.01 Where the Professional Standards Committee determines to prepare an Allegation

Statement, it shall set out the specificmisconduct or omissionwhich theMember isallegedtohavedoneoromittedtodoandspecifytheparticulararticleorsectionofthisBylaw,the Board’s MLS Rules and RegulationstheparticulararticleoftheCREACodeof Ethics, or the particular section of the RECO Code of Ethics which theMember isallegedtohaveviolatedornotcompliedwith.



9.02 Where the Professional Standards Committee determines to prepare a FAST Allegation Statement, it shall set out:

(a) the specific misconduct or omission which the Member is alleged to have done or omitted to do;

(b) the particular section(s) of the Basic MLS Rules which the Member is alleged to have violated or not complied with;

(c) the amount of the fine to be paid by the Member, if the Member wants the matter to be finalized at this stage, the amount of such fine as determined in accordance with section 9.03;

(d) the date upon which such fine is to be paid, if the Member wants the matter to be finalized at this stage;

(e) a notation that if the fine is not received by the specified date (whether or not a Reply is received), the Member shall be deemed to have asked that the matter not be finalized at this stage and the process will continue in accordance with this Article 9; and

(f) a notation that if the Member does not want to pay the fine and wishes to have the matter proceed in accordance with this Article 9, the Member should provide a Reply by the same specified date.

9.03 If section 8.04 of this Article 9 applies, the fine to be set out in the FAST Allegation Statement shall be:

(a) $100.00 for the first non-compliance with a Basic MLS Rule within a twelve-month period;

(b) $200.00 for the second non-compliance with the same Basic MLS Rule within a twelve-month period;

The fine is to be assessed on a per same Basic MLS Rule basis [for example if the FAST Allegation Statement sets out the breach of two different Basic MLS Rules, each for the first time within a twelve-month period, the fine would be $100.00 x 2 = $200.00].

9.04 The Executive Officer shall forward a copy of the Allegation Statement or FAST Allegation Statement to the Respondent by registered mail or personal delivery (or courier).

9.03 TheRespondentmay,withinten(10)daysofreceiptoftheAllegationStatement,deliveraReplythereto,addressedtotheProfessionalStandardsCommitteeChair.

9.05 The Respondent may, within ten (10) days of receipt of a FAST Allegation Statement:

(a) pay the fine as set out in the FAST Allegation Statement, and upon receipt of such payment by the Board, the Professional Standards Committee shall close its file



on the matter subject only to the tracking of the Respondent’s Basic MLS Rule infractions as described in section 8.02; or

(b) advise the Professional Standards Committee that he will not pay the fine and wishes to have the matter proceed in accordance with this Article 9 and deliver a Reply thereto, addressed to the Chair of the Professional Standards Committee.

9.06 If the Respondent does not pay the fine within ten (10) days of receipt of the FAST Allegation Statement (whether or not a Reply is delivered), the Respondent shall be deemed to have asked that the matter not be finalized at this stage and the process will continue in accordance with this Article 9. After the ten (10) day period set out in the FAST Allegation Statement, the Respondent shall have no further right to pay the fine set out in the FAST Allegation Statement. The Professional Standards Committee is under no obligation to accept payment of the fine set out in the FAST Allegation Statement at any time after the ten (10) day period set out in the FAST Allegation Statement

9.07 FailureoftheRespondenttodeliveraReplywithintheten(10)dayperiodshallnotpreventtheProfessionalStandardsCommitteefromcontinuingwiththeprocessandmaking thedecision onwhether ornot to refer thematter to aDisciplineHearing,and, if thematterisreferredtoaDisciplineHearing,suchfailureoftheRespondentshall not prevent the Discipline Hearing Panel from proceeding to make adeterminationinthematterandshallalsonotpreventtheRespondentfromattendingandpresentinghiscaseattheDisciplineHearing.

9.08 Failure of the Respondent of a FAST Allegation Statement who has not paid the prescribed fine to deliver a Reply within the ten (10) day period shall not prevent the Professional Standards Committee from continuing with the process and making the decision on whether or not to refer the matter to a Discipline Hearing, and, if the matter is referred to a Discipline Hearing, such failure of the Respondent shall not prevent the Discipline Hearing panel from proceeding to make a determination in the matter and shall also not prevent the Respondent from attending and presenting his case at the Discipline Hearing.

SECTION10‐DispositionUponReceiptofReply10.01 The Professional Standards Committee, after the time required for the delivery of a

Replyto either an Allegation Statement or a FAST Allegation Statement,may:

(a) determinethatnofurtheractionbetakeninrespectofthecomplaintanddeclarethefileclosed;or

(b) referthemattertotheDisciplineCommitteeforaDisciplineHearing,

andneitherofthesedecisionsoractionsbytheProfessionalStandardsCommitteeshallbesubjecttorevieworappeal.

10.02 WherethematterisreferredtotheDisciplineCommitteeforaDisciplineHearing,the

partiesshallbetheProfessionalStandardsCommitteeandtheRespondent.



10.03 The Professional Standards Committee Chair may appoint the Researchers whoresearched the complaint, or any other member of the Professional StandardsCommittee, to act on behalf of the Committee in presenting its case at theDisciplineHearing.

10.04 WherethematterisreferredtotheDisciplineCommitteeforaDisciplineHearing,the

Executive Officer shall forward to the Discipline Hearing Panel copies of theReferral Document and the Reply, if one has been received. When the Respondent is sent the notice of the discipline hearing, a copy of the Referral Document shall be enclosed with the notice of hearing. AllegationStatementandtheReply.

10.05 The Referral Document shall set out:

(a) the specific misconduct or omission which the Member is alleged to have done or omitted to do; and

(b) the particular section(s) of the By-law, the Board’s MLS rules and regulations, or the particular paragraph(s) of the REALTOR Code or the particular Article(s) of the Standards of Business Practice which the Member is alleged to have violated or not complied with.

10.06 All files, documents, correspondence, reports and records pertaining to a complaint to and/or investigation by the Professional Standards Committee shall be in the custody, care and control of the Executive Officer on behalf of the Professional Standards Committee and shall be considered confidential and not subject to access by any persons except as those files, documents, correspondence, reports and records may be disclosed by the Professional Standards Committee in relation to the Discipline Hearing and subsequent appeals, or if requested by RECO.

SECTION11‐DisciplineCommittee11.01 TheDiscipline Committee shall consist of not less than seven (7) and notmore than

eleven(11)Members,allofwhomshallhavebeenMembersforthepastthree(3)years.SECTION12‐JurisdictionofDisciplineCommittee12.01 TheDisciplineCommitteemay:

(a) holdahearingtoprocessadisputearisingunderArticle IV,Section3(hereinafterreferredtoasa"DelinquentAccountDispute");

(b) uponreferralofamatterbytheProfessionalStandardsCommittee,holdahearingto

determineiftheRespondenthasengagedintheconductassetoutintheAllegationStatement;and/or

(c) disciplineanyMemberasishereinafterprovided.



SECTION13‐DisciplineHearingProceduralMatters13.01 TheDisciplineCommitteeChair shall appointaDisciplineHearingPanel consistingof

three(3)membersoftheDisciplineCommitteetoconductaDisciplineHearing,oneofwhomheshallappointastheDisciplineHearingPanelChair.

13.02 Where the Discipline Committee Chair is not able to find three (3) members of the

DisciplineCommitteewhoareeligibletoserveontheDisciplineHearingPanel,hemaycontact the Discipline Committee Chair of any Signatory Board and request thatmembers of that Signatory Board's Discipline Committee serve on the DisciplineHearingPanelandthepanellistssochosenshallconstituteallorapartoftheDisciplineHearingPanelforthatparticularDisciplineHearing.

13.03 TheDisciplineHearingPanelChairshallsetadatefortheDisciplineHearinganddirect

theExecutiveOfficertoforwardtotheRespondentwrittennoticeofsamebyregisteredmailorpersonaldelivery(orcourier)atleasttwenty(20)dayspriortothedateoftheDiscipline Hearing. The Discipline Hearing Panel and theMembers representing theProfessionalStandardsCommitteeattheDisciplineHearingshallalsoreceivenoticeoftheDisciplineHearingdate.

13.04 (a) Thepartiesmaybe represented at theDisciplineHearing by a lawyer, provided

that ifeitherparty istoberepresentedbya lawyeritshallnotify, inwriting,theotherpartyandtheDisciplineHearingPanelChairandtheExecutiveOfficer,suchnoticetobedeliveredtotheExecutiveOfficeratleastfive(5)daysbeforethedatesetfortheDisciplineHearing.

(b) TheRespondentmayberepresentedattheDisciplineHearingbyaBrokerMember

oraSalespersonMember,providedsuchBrokerMemberorSalespersonMemberisnot amember of the Professional Standards Committee or theDisciplineHearingPanel and the Respondent is not represented by a lawyer. The Respondent shallnotifytheExecutiveOfficerinwriting,fivedaysinadvanceofthehearingdate,whowillberepresentingthemattheDisciplineHearing.

(c) TheDisciplineHearingPanelmayretainlegalcounseltositattheDisciplineHearing

andadvisetheDisciplineHearingPanelonanyandallmattersoflaworprocedure,butheshallnottakepartinanydeliberationordecisionoftheDisciplineHearingPanel.

13.05 OnthedatesetfortheDisciplineHearing,theDisciplineHearingPanelshallproceedto

hearanddeterminethematterscontainedintheAllegationStatement,andthefailureoftheRespondenttoattendtheDisciplineHearingshallnotpreventtheDisciplineHearingPanelfromproceedingtomakesuchadetermination.

13.06 The Discipline Hearing Panel shall proceed in suchmanner as it deems proper, and,

withoutlimitingthegeneralityoftheforegoing,may:

(a) proceedwithoutbeingboundbytherulesofevidenceorotherlegalrules,providedthatitshallconsiderthebestevidenceavailable;

(b) receiveevidenceunderoath;



(c) use any method acceptable to the Board of recording the Discipline Hearing,

including, but not limited to, audio or video tape, recording secretary orstenographer;and/or

(d) adjournanyDisciplineHearingfromtimetotime.

13.07 ThepartiestotheDisciplineHearingshallhavetherighttocallasawitnessanyonewhomayhaveknowledgeofthefactsconcerningthematterinquestion,whetherornotthatpersonisaMember.

SECTION14‐DecisionoftheDisciplineHearingPanel14.01 The decision of a majority of the members of the Discipline Hearing Panel shall be

deemedtobethedecisionoftheDisciplineHearingPanel,butifthereisnomajority,thedecisionoftheDisciplineHearingPanelChairshallgovern.

14.02 ThedecisionoftheDisciplineHearingPanelshall:

(a) beinwriting,andcontainthereasonsforthedecision;(b) besignedbythemembersoftheDisciplineHearingPanel,ortheChairthereof;and

(c) specifythepenaltyimposed,ifany.

SECTION15‐DecisionandPenalties15.01 TheDisciplineHearingPanelinitsdecision:

(a) may find theRespondenthasnotengaged in theconductsetout in theAllegationStatement;

(b) inthecaseofaDelinquentAccountDispute,mayfindthattheMemberdoesnotowe

moneytotheBoard,andordertheBoardtorepaytotheMembertheamountpaidbytheMembertotheBoardpursuanttoArticleIV,Section3.02;or

(c) upon finding theRespondenthasengaged in theconduct setout in theAllegation

Statement, or in the case of a Delinquent Account Dispute, upon finding that theMemberdoesowemoney to theBoard,may imposeoneormoreof the followingpenalties:

(i) areprimand;(ii)a suspension of Board Membership privileges as defined by the Discipline

Hearing Panel in its decision, or from using any one or more of the Board'sfacilitiesorservicesassetoutbytheDisciplineHearingPanel,orboth,forsuchperiodoftimeastheDisciplineHearingPaneldeemsappropriate;



(iii)formatters other than Delinquent Account Disputes, a fine of notmore thanfifteenthousanddollars($15,000);

(iv) inthecaseofaDelinquentAccountDispute,afineequaltotheamountofmoney

determined to be owing to the Board, less the amount paid to the BoardpursuanttoArticleIV,Section3.02,togetherwithinterestthereonaschargedbytheBoardfordelinquentaccounts,andtheamountofcosts,ifany,incurredbytheBoardinattemptingtocollecttheamountowingtotheBoard;

(v) expulsionfromMembershipintheBoard;and/or(vi) orderthattheRespondentattendandsuccessfullycompleteanycoursesofan

educational nature as may be available through the Board and/or OREA,includingthepassingofanyexaminationspertainingtothesecourses.

(d) upon finding theRespondenthasengaged in theconduct setout in theAllegation

Statement, or in the case of a Delinquent Account Dispute, upon finding that theMember does owe money to the Board, shall assess costs of the hearing in theamountoffivehundreddollars($500.00).

15.02 A copy of the decision of the Discipline Hearing Panel shall be forwarded to the

Respondentbyregisteredmailorpersonaldelivery(orcourier).15.03 Subject to the appeal provisions set out in the remainder of this Article IX for all

hearings except Delinquent Account Disputes, the decision of the Discipline HearingPanel shall be final and binding upon the parties thereto and shall be consideredeffectiveasofthedateofthedecision,unlessotherwisesetoutinthedecision.

15.04 ForthepurposesofthisArticleIX,the"DisciplineComplianceDate"foreachDiscipline

HearingorDelinquentAccountDisputeshallbedeterminedasfollows:

(a) If no Appeal is commenced in accordance with the terms of this Article IX, theDisciplineComplianceDateiseither:

(i) the date uponwhich the penalty is to be paid or performed according to the

decisionoftheDisciplineHearingPanel;or (ii)if theDisciplineHearingPaneldoesnot seta specificdate for thepaymentor

performanceofthepenaltyinitsdecision,thirty(30)daysfromthedateuponwhich the decision of the Discipline Hearing Panel is received by theRespondent.

(b) If an Appeal is commenced in accordance with the terms of this Article IX, the

DisciplineComplianceDateiseither: (i) thedateuponwhichtheRespondentdiscontinuessuchAppeal;

(ii) thedateuponwhich thepenalty is tobepaidorperformedaccording to thedecisionoftheAppealPanel(whichmaybeanamendmentorconfirmationof



the date for payment or performance of the penalty set by the DisciplineHearingPaneloranewdatesetbytheAppealPanel);or

(iii) iftheAppealPaneldoesnotsetaspecificdateforthepaymentorperformance

of thepenalty in its decision, thirty (30) days from thedate uponwhich thedecisionoftheAppealPanelisreceivedbytheRespondent.

(c) IfanappealtoOREAiscommencedinaccordancewiththetermsofthisArticleIX,

theDisciplineComplianceDateisdeterminedinaccordancewithArticleIX,Section15.04 (b) with the substitution of thewords "OREA appeal panel" for thewords"AppealPanel".

15.05 IftheRespondent(ortheMember,inthecaseofaDelinquentAccountDispute)failsto

complywiththedecisionoftheDisciplineHearingPanelbytheDisciplineComplianceDate,asdeterminedinaccordancewithArticleIX,Section15.04,theBoardofDirectorsmay, at any subsequent meeting of the Board of Directors and without furtherproceedings, expel the non‐complying Member from Membership in the Board orsuspenditsMembershipintheBoardforsuchperiodastheBoardofDirectorsmayinitssolediscretiondetermine.

SECTION16‐PublishingtheDecisionoftheDisciplineHearingPanel16.01 The decision of the Discipline Hearing Panel may be communicated to all Members

when all rights of Appeal or appeal toOREA are exhausted. The name or any otherinformationwhichmayrevealtheidentityoftheRespondent(orAppellant)maynotbecommunicatedto theMembers,except in thecaseofexpulsion fromorsuspensionofMembership, inwhichcasetheBoardmaynoteinitscommunicationsto itsMembersthattheRespondent(orAppellant)hasbeenexpelledorsuspendedfromMembershipforacertainperiodoftime.

16.02 TheBoardmayadvisethepersonwhomadethecomplaintof thegeneraloutcomeof

the Discipline Hearing and, if applicable, which Article or Section of this Bylaw orparagraphor article or rule theCREACodeof Ethics or theRECOCodeof Ethics theRespondent (orAppellant)was found to havebreached,when all rights ofAppeal orappealtoOREAareexhausted.

SECTION17‐AppealofDecisionofDisciplineHearingPanel17.01 There shall be no right to Appeal, or to appeal to OREA, a decision of the Discipline

HearingPanelwhichrelatestoaDelinquentAccountDispute.17.02 An Appeal of the decision of the Discipline Hearing Panel may be filed by the

Respondentwithinthirty(30)daysofreceiptofthedecisionoftheDisciplineHearingPanel. TheAppealistobeinwriting,addressedtothePresident,anddeliveredtotheExecutiveOfficer.

17.03 The Appeal may be from a finding that the Respondent (now called the Appellant)

engagedintheconductsetoutintheAllegationStatementorfromthepenaltyimposed,orboth.



17.04 TheAppeal shall be accompaniedbya filing fee, in cashorby certified cheque, in an

amountoftwohundreddollars($200.00).17.05 The Appeal shall contain a brief and concise statement of the grounds for Appeal

(hereinafterreferredtoastheAppellant'sStatement).17.06 TheAppealshallnotbeprocessed,dealtwithorheard if theAppellant'sStatement is

notfiledwithinthethirty(30)dayperiodsetout inArticle IX,Section17.02,or if thefilingfeeisnotdeliveredwithinthesamethirty(30)dayperiod.

17.07 Upon its receipt, the ExecutiveOfficer shall forward theAppellant's Statement to the

ProfessionalStandardsCommitteeChair. TheProfessionalStandardsCommitteemayfile a statement in reply to theAppellant's Statement, and if it chooses to file such astatement in reply, itmustdo sowithin thirty (30)days of receipt of theAppellant'sStatement. Suchreplyistobeinwriting,addressedtothePresident,anddeliveredtotheExecutiveOfficer.

17.08 Upon receipt of the Professional Standards Committee's reply to the Appellant's

Statement,theExecutiveOfficershallforwardacopyofsametotheAppellant.SECTION18‐AppointmentofAppealPanel18.01 The President shall appoint an Appeal Panel consisting of three (3) Directors, all of

whom are not members of either the Professional Standards Committee or theDisciplineCommittee toconductanAppealHearing,oneofwhomheshallappointastheAppealPanelChair.

18.02 WherethePresidentisnotabletofindthree(3)Directorswhoareeligibletoserveon

theAppealPanel,hemaycontactthePresidentofanySignatoryBoardandrequestthatdirectorsofthatSignatoryBoardserveontheAppealPanel,andthepanellistssochosenshallconstituteallorapartoftheAppealPanelforthatparticularAppealHearing.

SECTION19‐NatureofAppealHearing19.01 NeithertheAppellantnortheProfessionalStandardsCommitteeshallbeallowedtocall

anynewevidencesincetheAppealistobedecidedsolelyontheevidenceascontainedintheRecordoftheDisciplineHearingasdescribedinArticleIX,Section20.

19.02 AnAppeal shallonlybewithrespect to thequestionofwhetherornot theDiscipline

HearingPanelhadthe jurisdictiontomakeitsdecisionorwhetherornottherewasadenialofnaturaljustice.

SECTION20‐RecordoftheDisciplineHearing20.01 ForthepurposesofthisArticleIX,the"RecordoftheDisciplineHearing"shallinclude

thefollowing:



(a) theAllegationStatement;(b) theReply,ifany;(c) allnoticessenttothepartiesrelatingtothedatefortheDisciplineHearing;(d) any transcript or other summary of the Discipline Hearing, including any tape

recordings;(e) allexhibitsenteredintoevidenceattheDisciplineHearing;and(f) thedecisionoftheDisciplineHearingPanel.

SECTION21‐AppealHearingProceduralMatters21.01 After the Professional Standards Committee's reply to the Appellant's Statement has

been received by the ExecutiveOfficer and forwarded to theAppellant, or if no suchreply is received by the Executive Officer, after the time period for the filing of theProfessionalStandardsCommittee'sreplyhaselapsed,thePresidentshallsetadateforthe Appeal Hearing and the Executive Officer shall forward to the Appellant writtennoticeofsamebyregisteredmailorpersonaldelivery(orcourier)atleasttwenty(20)days prior to the date of the Appeal Hearing. The Appeal Panel and the Membersrepresenting the Professional Standards Committee at the Appeal Hearing shall alsoreceivenoticeoftheAppealHearingdate.

21.02 WheretheAppellantfailstoappearattheAppealHearing,theAppealshallbedismissed

andthereshallbenofurtherrightsofappealpursuanttothisArticle.However,failureof a representative of the Professional Standards Committee to appear at theAppealHearingdoesnotmeanthattheAppealwillautomaticallybegranted,theonusbeingontheAppellanttoprovehisgroundsforAppeal.

21.03 (a)ThepartiesmayberepresentedattheAppealHearingbyalawyer,providedthatif

eitherpartyistoberepresentedbyalawyeritshallnotify,inwriting,theotherpartyandtheAppealPanelChairandtheExecutiveOfficer,suchnoticetobedeliveredtotheExecutiveOfficeratleastfive(5)daysbeforethedatesetfortheAppealHearing.

(d) TheAppellantmayberepresentedattheAppealHearingbyaBrokerMemberora

Salesperson Member, provided that the Broker Member or Salesperson Memberwho is representing theAppellant is not amember of the Professional StandardsCommitteeortheDisciplineHearingPanelortheAppealPanelandtheAppellantisnot represented by a lawyer. The Appellant shall notify the Executive Officer inwriting,fivedaysinadvanceofthehearingdate,whowillberepresentingthemattheAppealHearing.

(b) TheProfessionalStandardsCommitteemayberepresentedattheAppealHearingby

aBrokerMemberoraSalespersonMember,provided that theBrokerMemberorSalespersonMemberwhoisrepresentingtheProfessionalStandardsCommitteeisnot a member of the Discipline Committee or the Board of Directors and theProfessionalStandardsCommitteeisnotrepresentedbyalawyer.



(c) TheAppealPanelmayretainlegalcounseltositattheAppealHearingandadvisetheAppealPanelonanyandallmattersoflaworprocedure,butheshallnottakepartinanydeliberationordecisionoftheAppealPanel.

SECTION22‐DispositionofAppealofDecisionofDisciplineHearingPanel22.01 TheAppealPanel,byitsdecisionmay:

(a) dismisstheAppeal;(b) granttheAppeal;(c) amend the decision of the Discipline Hearing Panel as the Appeal Panel deems

appropriate;(d) remit thematterback to theDisciplineCommittee foranewDisciplineHearing in

whole or in part, and at their discretion by a differently constituted DisciplineHearingPanel;

(e) imposeanyofthepenaltiesassetoutinArticleIX,Section15.01;and/or(f) directthedispositionoftheAppealfilingfee.

22.02 ThedecisionofthemajorityofthemembersoftheAppealPanelshallbedeemedtobethedecisionoftheAppealPanel,butifthereisnomajority,thedecisionoftheAppealPanelChairshallgovern.

22.03 ThedecisionoftheAppealPanelshall:

(a) beinwriting,andcontainthereasonsforthedecision;(b) besignedbythemembersoftheAppealPanelortheAppealPanelChair;and

(c) setoutthedispositionoftheAppeal.

SECTION23‐NotificationofDecisionofAppealPanel23.01 A copy of the decision of the Appeal Panel shall be forwarded to the Appellant by

registeredmailorpersonaldelivery(orcourier).23.02 SubjecttoafurtherappealtoOREAbeingfiledinaccordancewithArticleIX,Section25

anddisposedofasprovidedforinthatSection25,thedecisionoftheAppealPanelshallbefinalandbindinguponthepartiestheretoandshallbeconsideredeffectiveasofthedateofthedecision,unlessotherwisesetoutinthedecision.

SECTION24‐RecordoftheAppealHearing



24.01 ForthepurposesofthisArticleIX,the"RecordoftheAppealHearing"shallincludethefollowing:

(a) theRecordoftheDisciplineHearingasdescribedinArticleIX,Section20;

(b) theAppellant'sStatement;(c) theProfessionalStandardsCommittee'sreplytotheAppellant'sStatement,ifany;

(d) allnoticessenttothepartiesrelatingtothedatefortheAppealHearing;

(e) any transcript or other summary of the Appeal Hearing, including any tape

recordings; (f) thedecisionoftheAppealPanel.

SECTION25‐AppealtoOREA25.01 TheAppellantmayappeal further toOREA,and theappeal toOREAshallbeheard in

accordancewith theOREAby‐law. TheExecutiveOfficer shall provide a copy of theOREAby‐lawtotheAppellantuponrequest.

25.02 Theappeal toOREAshall onlybewith respect to thequestionofwhetherornot the

Discipline Hearing Panel had the jurisdiction tomake its decision or whether or nottherewasadenialofnaturaljustice.

25.03 TheappealtoOREAshallbesubmittedtotheChiefExecutiveOfficerwithinthirty(30)

days of the Appellant receiving the decision of the Appeal Panel, and shall beaccompaniedbythefilingfeeasthenprescribedbyOREA.

25.04 TheAppellant shall alsodelivernoticeof theappeal toOREA to theExecutiveOfficer

withinthirty(30)daysofreceivingthedecisionoftheAppealPanel.SECTION26‐Limitation26.01 NoMembermaybringanactionorproceeding,eitherat lawor inequity,against the

Board,OREAoranypersonandtheirheirs,executorsandadministratorsandestateandeffectsforanyact,omissionorthinginrelationtotheadministrationoftheprovisionsofthisArticleIX.ThisSection26mayinanysuchactionorproceedingbepleadedas,and shall constitute, an absolute defence and any and all claims, damages, costs,expenses or charges caused by reason of any such act, omission or thing shall beconclusivelydeemedtohavebeenwaivedbyallMembers.

Kitchener-Waterloo Real Estate Board Bylaw No. 1 Article X


ARTICLEXSECTION1‐UseofSymbolsandTrademarks1.01 TheBoardofDirectorsmayfromtimetotimeendorseanymark,symbol,design,device

orcrestforusebytheBoardoranyofitsMembers.1.02 UponendorsementbytheBoardofDirectorsanyMembermayusesuchmark,symbol,

design,deviceorcrestonstationeryoradvertisingmaterialsubjecttoanypolicies,rulesorregulationstheBoardofDirectorsmaypassregardingtheuseofsame.

1.03 ThesymbolorcrestofCREAisherebyadoptedandendorsedastheofficialcrestofthe

Board,andtermsofreferenceforitsusearethesameasthoseadoptedbyCREA,whichbythisreferencearedeemedtobeincludedinthisBylaw.

ARTICLEXISECTION1‐OrderofProcedureatMeetings1.01 Unless specifically provided for in this Bylaw to the contrary, all meetings of the

Members,theBoardofDirectorsandtheCommitteesoftheBoardshallbesubjecttotheprocedures,rulesandregulationsassetoutinthelatesteditionofRobertsRulesofOrderbyGeneralHenryM.Roberts.

ARTICLEXIISECTION1‐MembershipinOREA1.01 The Board shall be amember of OREA and by virtue of thismembership all Broker

Members,SalespersonMembersandAffiliateMembersaredeemedtobemembersofOREAandshallbesubjecttoitsby‐laws,rulesandregulations.

SECTION2‐MembershipinCREA2.01 The Board shall be amember of CREA and by virtue of thismembership all Broker

Members,SalespersonMembersandAffiliateMembersaredeemedtobemembersofCREAandshallbesubjecttoitsby‐laws,rulesandregulations.

Kitchener-Waterloo Real Estate Board Bylaw No. 1 Article XIII


SECTION3‐TerminationofMembership3.01 Where the membership of any Broker Member, Salesperson Member or Affiliate

Member in either OREA or CREA is terminated by either of these Associations, theMembershipofthatMemberintheBoardisdeemedtobeautomaticallyterminated.

ARTICLEXIIISECTION1‐BylawAmendments1.01 TheprovisionsofthisBylawmaybeamendedorrepealedatanyproperlyconstituted

meetingoftheBoardofDirectors,providedthatatleasttwo‐thirds(_)ofthevotescastbytheDirectorspresentatthemeetingareinfavourofsuchamendmentorrepealandprovided also that every Director shall have received at least five (5) days writtennotice,beforethemeeting,ofsuchamendmentorrepeal.

SECTION2‐ApprovalofBylawAmendments2.01 SubjecttotheprovisionsofArticleXIII,Section2.02,anyamendmenttoorrepealofthis

Bylaw as approved by theBoard ofDirectors in accordancewithArticle XIII, Section1.01shallnotbeeffectiveuntil confirmedbynot less than two‐thirds (_)of thevotescast by the VotingMemberswho are present either in person or by proxy at a dulycalledmeetingoftheMembers.

2.02 Any amendment to or repeal of this Bylaw as approved by theBoard ofDirectors in

accordancewithArticleXIII,Section1.01whichamendsorrepealstheMLS®RulesandRegulations may, at the discretion of the Board of Directors, become effective uponbeingapprovedby theBoardofDirectors, inwhichcase it shall remaineffectiveonlyuntilthenextannualmeetingunlessconfirmedthereatbynotlessthantwo‐thirds(_)ofthevotescastbytheVotingMemberswhoarepresenteitherinpersonorbyproxy.

Kitchener-Waterloo Real Estate Board Bylaw No. 1 Article XIV


ARTICLEXIVSECTION1‐Notices1.01 Unless otherwise specified in this Bylaw, any letter, notice, document or any other

material(hereinaftercollectivelyreferredtoas"Notices")requiredorpermittedtobegivenorforwardedbytheBoardoritsDirectors,Officers,employees,representatives,Committees, Committee members, representatives of its Committees or Committeemembers,hearingorappealpanels,orrepresentativesof itshearingorappealpanels,maybe:

(a) mailedbyregularorregisteredmailaddressedto;(b) delivered personally (or by courier), or sent via the Board's delivery service

addressedto;(c) telecopied(faxed)addressedto,

suchMemberat its/hisaddressasrecordedwiththeBoard. TheaddressofaBroker

MemberoraSalespersonMembershallbetheaddressoftheFirmMemberthatistheEmployerofthatMemberasrecordedwiththeBoardatthetimetheNoticewassent;or

(d) sentelectronicallybye‐mailtothee‐mailaddressasrecordedwiththeBoard.

1.02 (a) Noticeswhicharetelecopied(faxed)shallbedeemedtohavebeenreceivedbythe

addresseeon thenextbusinessday(example, if telecopiedonaFridayafternoon,deemed receipt on Monday morning. If telecopied on a Wednesday morning,deemedreceiptonThursday).

(b) Noticeswhich aremailed by regular or registeredmail shall be deemed to havebeen receivedby theaddresseeon the fifth (5th)businessday (not including thedayofmailing)aftermailing (example, ifmailedonaMondayafternoon,deemedreceiptonthefollowingMonday).

(c) Noticesdeliveredpersonally(orbycourier)orsentviatheBoard'sdeliveryservice,shallbedeemedtohavebeenreceivedwhendeliveryismadetotheaddressoftheMemberasrecordedwiththeBoard.

(d) Notices which are sent by e‐mail shall be deemed to have been received by theaddresseeonthenextbusinessday.

(e) Forthepurposesof thisSection1.02, "businessday"shallmeaneverydayexceptSaturdays,SundaysandthosedayswhicharestatutoryholidaysintheProvinceofOntario.

1.03 It shallbe theresponsibilityofeachFirmMember tonotify theBoard immediatelyofany change in the address of the Firm Member, and of any change relating to theEmploymentofaBrokerMemberoraSalespersonMemberbythatFirmMember.

Kitchener-Waterloo Real Estate Board Bylaw No. 1 Article XIV


1.04 (a) ItshallbetheresponsibilityofeachFirmMembertonotifytheBoardofits/hise‐mailaddress,andofanychange.

(b) It shall be the responsibility of eachBrokerMember andSalespersonMember to

notifytheBoardofhise‐mailaddress,andofanychange.1.05 TheBoardshallnotberesponsible for thenon‐delivery, latereceiptornon‐receiptof

NoticeswheretheNoticewassenttotheMemberattheaddressore‐mailaddressasrecordedwiththeBoardasofthedatetheNoticewassent.

ARTICLEXVSECTION1‐CREACodeofEthicsandRECOCodeofEthics1.01 TheBoardherebyadoptstheCREACodeofEthicsandbythisreferencetoit,theCREA

CodeofEthicsisdeemedtobepartofthisBylaw.1.02 TheBoardherebyadoptstheRECOCodeofEthicsandbythisreferencetoit,theRECO

CodeofEthicsisdeemedtobepartofthisBylaw.1.032 TheBoardshalladoptsuchbylaws,rulesandregulationsasarenecessaryfromtimeto

time inorder toenforce through itsProfessionalStandardsCommitteeandDisciplineCommitteetheprovisionsofthisBylaw,includingtheCREACodeofEthicsandtheRECOCodeofEthics.

1.03 If a complainant is referred to RECO, in accordance with Section 5.04 of Article 9,

the Board shall be deemed to have enforced the corresponding section of the REALTOR Code.

PASSEDTHISDAYOF,19 .WITNESSTHECORPORATESEALOFTHEBOARD. President Executive Officer

Kitchener-Waterloo Real Estate Board Bylaw No. 1 MLS® Rules and Regulations


MLS®RULESANDREGULATIONSPREAMBLEWHEREAS theBoardhas adopted theseMLS®Rules andRegulationswith the understandingthatitsMemberswillabidebythem,aswellasbytheirspiritandintent,forthebettermentoftheMembersandthepublic;ANDWHEREAStheBoardwishestoensurethatthereisfreedomofchoiceforitsMembersandthe public they serve, but has adopted certain principles as the basis for representation asoutlinedinArticle8;AND WHEREAS the Board has determined that Members submitting Listings to the MLS®Systemmustofferco‐operation,includinganofferofcompensation,tootherMemberswhetheractingasaBuyer'sAgent,Sub‐Agent,orotherwise;THE BOARD HAS ENACTED these MLS® Rules and Regulations, which shall applynotwithstanding any agreement or arrangement to the contrary between an agent and hisPrincipal:ARTICLE1‐DefinitionsandInterpretations1.01 IntheseMLS®RulesandRegulations,unlessthecontextotherwiserequires:

(a) "Advertising"meansadvertisingofanydescriptionincludingthepostinganduseofsigns,andthewords"Advertise"and"Advertisement(s)"haveacorrespondingmeaning. Notwithstanding the generality of the foregoing, "Advertising" shallinclude any form of message to the general public, whether communicated bycomputer, radio, television, newspaper, flyers, form letters even thoughpersonallyaddressed,computerizedtelephonemessages,orthesearchresultsofunattendedcomputerdatabasesorsites.

(b) “Agency Agreement” means an agreement between a Firm Member and a

Principal under which the Firm Member and Principal agree that the FirmMemberwillrepresentthePrincipalinrespectofoneormoreaspectsofaTrade,and without limiting the generality of the foregoing, includes the ListingAgreementandtheBuyerAgencyAgreement.

(c) "Authorized User" means any Person other than a Member who has been

authorizedbytheBoardinwritingtoaccessoruseanypartoftheMLS®Database.(d) "Buyer"includesapurchaserortenant,oraprospectivebuyer,purchaserortenant.(e) "Buyer Agency Agreement" means the Agency Agreement formed between a

BuyerasPrincipalandhisagentinrespectofoneormoreaspectsofaTrade.

(f) "Buyer'sAgent"meanstheCo‐operatingBrokeragerepresentingtheBuyerunderaBuyerAgencyAgreement.



(g) "Content"meansinformation,comments,opinions,statements,advice,descriptions,data,Images,graphics,audioclips,videoclips,icons,attachments,files,links,ideas,softwareoranyotherformofcontent.

(h) "Co‐operatingBrokerage"meansanyBrokeragethatisinvolvedinaTrade."(i) “copy"includesafacsimiletransmissionoftheoriginaldocument.(j) "Image" means any depiction, including but not limited to photographs, digital

images,virtualtours,renderings,sketchesandmaps,oranysubstituteforanyoftheabove.

(k) “Listing Agreement" means the Agency Agreement (including any Special

Agreements) formed between a Seller as Principal and a Brokerage as agent inrespectofoneormoreaspectsofaTrade.

(l) "ListingBrokerage"meanstheBrokeragethatListedthepropertyforTradethroughtheMLS®.

(m) "Member"meansonlyaBrokerMemberoraSalespersonMember,allasdefinedin

ArticleIIofthisBylaw.(n) “MLS®” and “Multiple Listing Service®” are two of theMLS®Marks owned by

CREAandlicensedbyCREA,allasfurtherdescribedinparagraph(t)below.

(o) “MLSData InputSheet”meansthedata inputsheet,asprescribedbytheBoardfromtimetotimetobeusedtoobtainandsubmitpropertyinformationforMLSListings. TheMLSData InputSheetplus theListingAgreement togethermakesup theMLSListing forapropertywhich isposted to theBoard’sMLS®Systemdatabase

(p) "MLS®Listing"meansaListingwhich issubmittedon theBoard’sMLS System

database and includes the Listing Agreement portion and any subsequentamendment(s)theretoandtheMLSDataInputSheetportionandanysubsequentamendment(s)theretowhetherornottheBoardrequiresthesubmissionofboththeListingAgreementportionandtheMLSDataInputSheetportion

(q) “MLS®Marks”‐madeupofMLS®,MultipleListingService®andtheMLS®logos

permittedbyCREA‐arecertificationmarksownedbyCREAandlicensedbyCREApursuanttothetermsandconditionssetoutinCREA’sBy‐laws,Rulesandpolicies.The MLS® Marks identify professional services rendered by members in goodstandingofCREAtoeffectthepurchaseandsaleofrealestateaspartofa"pluralsystem arrangement", also known as a co‐operative selling system (the "MLS®services"), in compliance with CREA's By‐laws, Rules and policies, and theREALTOR®CodeofEthicsasamendedfromtimetotime,andincompliancewithallapplicablefederalandprovinciallawsandregulations.TheMLS®Marksdonotidentifyordescribeacomputerdatabaseofrealestatelistings

(r) “MLS® System” of the Board is the co‐operative selling system operated and

promotedbythisBoardinassociationwiththeMLS®Marks.TheMLS®Systemofthis Board includes an inventory of listings of participating REALTORS®, and



ensures a certain level of accuracy of information, professionalism and co‐operationamongstREALTORS®toeffectthepurchaseandsaleofrealestate

(s) “MLSSystemdata”meansanypartoftheMLSSystemdatabase

(t) “MLSSystemdatabase”meansthedatabaseofrealestateListingsoperatedbythe

Board for the benefit of its Members as part of the Board’s MLS System, andincludes any and all text, images and information gathered, compiled, stored orpublishedbytheBoardaspartoftheBoard’sMLSSystem,inwhateverformatitisgathered,compiled,storedorpublishedbytheBoard,andfurtherincludesanyandallsuchtext,imagesandinformationwhichismadeavailablebytheBoardtoMembers,inwhateverformatitisdisseminatedtotheMembers.

(u) "Person"includes,whereapplicable,anindividual,apartnership,acorporation,an

organizationandabusiness.(v) "Principal"meanstheclientof theBrokeragetowhomisowedprimaryallegiance

includinggoodfaith,fulldisclosure,competence,obedienceandaccounting.(w) "Seller" includes an owner, landlord, vendor, or any Person entitled to Trade the

property.(x) "Show"meanstheactofexaminingaproperty,bothexternallyandinternallywhere

buildingsexist,and"Shown"and"Showing"haveacorrespondingmeaning.(y) "Special Agreement" means any arrangement or agreement between the Listing

BrokerageandtheSellerrelatingtothecommissionorotherremunerationpayabletotheCo‐operatingBrokerageotherthanthecommissionorotherremunerationas published by the Board, provided such arrangement or agreement does notrender the Listing ineligible to be an MLS® Listing, and includes anycircumstancesunderwhichthecommissionorotherremunerationpayabletotheCo‐operatingBrokeragemaybepaidornotpaid,orthataffectaMember'sorCo‐operating Brokerage's ability to complete the Trade or earn the commission orotherremuneration.

(z) “SpecialOfferCondition”meansanyarrangementorstipulationbetweentheListing

Brokerage and Seller relating to the conditions of an offer which should beconsideredbytheCo‐operatingBrokeragewhenpreparinganofferoragreementtoTrade.

(aa) "Sub‐Agent"meansaBrokerageempoweredbyanagenttoactonits/hisbehalffor

its/hisPrincipalinanagencyrelationship.(bb) "Subscriber"meansanAuthorizedUserwhomeetsalleligibilityrequirementsas

outlinedinArticle11.ARTICLE2‐MLS®ListingProceduresandEligibility2.01 (a) Only listings that complywith the following threepillarsof theMLS®Marksas



establishedbyCREAcanbelistedontheBoard’sMLS®Systemdatabase:

1. Only Listing Brokerages may place an MLS® Listing on the Board’sMLS®Systemdatabase.

2. ThelistingREALTOR®/ListingBrokeragemustactasagentfortheSellerinordertopost,amendorremoveanMLS®ListingontheBoard’sMLS®System. The nature of any additional services to be provided by thelisting REALTOR®/Listing Brokerage to the Seller is determined byagreement between the listing REALTOR®/Listing Brokerage and theSeller.

3. The Listing Brokerage agrees to pay to the Co‐operating Brokeragecompensation for the co‐operative selling of the property. An offer ofcompensationofzeroisnotacceptable.

(b) Thefollowingaretheinterpretationsofthe3pillarsoftheMLS®Marks,assetoutinCREA’sby‐lawandrules:

1. TheListingBrokerage shall be available to provideprofessional adviceandcounseltotheSelleronalloffersandcounteroffersunlessotherwisedirectedbytheSellerinwriting.

2. TheListingBrokerageisresponsibleandaccountablefortheaccuracyofinformation submitted to the Board for inclusion in the Board'sMLS®Systemdatabase(seesection2.12below).TheBoard is responsible forensuring that the data submitted to it meets reasonable standards ofquality.

3. OnlyREALTORS®arepermittedtodisplaytheMLS®Marksinsignage,advertising,etc.

4. Where the Seller directs the Listing Brokerage inwriting to do so, theSeller'scontactinformationmayappearintheREALTOR®onlyremarks(non‐public) section of anMLS® Listing on the Board’sMLS® Systemdatabase. The Seller’s contact information shall not appear onREALTOR.ca or in the general (public) remarks section of an MLS®Listing on the Board’s MLS® System database. The Listing Brokeragemay include a direction in the general description section onREALTOR.caoronwebsitesoperatedbyCREAor theBoardtovisit theListing Brokerage (and/or listing REALTOR®) website to obtainadditional information about the listing (but the nature of suchadditionalinformationshallnotbespecified).

5. Where the Seller has reserved the right to sell the propertyhimself/herself,thatfactshallbespecifiedintheBoard'sMLS®Systemdatabase.



(c) While all efforts have beenmade by the Board to ensure that none of the otherMultipleListingService®rulesandregulationsinthisdocumentviolateanyoftheprinciples in the 3 Pillars and the Interpretations of the 3 Pillars set out inparagraphs(a)and(b)above,ifitisdeterminedbytheBoardinconsultationwithCREA, thatanyof theotherMultipleListingService®rulesandregulations inthisdocumentviolateanyoftheprinciplesinthe3PillarsandtheInterpretationsofthe3Pillarssetoutinparagraphs(a)and(b)aboveortheCompetitionAct,theywillbeamendedordeletedasmayberequired.

(d) All multi‐media links must be limited to property specific information no

advertising of private sales is permitted on those links, including Seller contactinformation.

(e) All multi-media links must be limited to their respective fields and must comply with the

Canadian Real Estate Association’s MLS® Technology Council’s multi-media Policy.

(f) Webpages linked directly from the MLS® System through multimedia links must not indicate where private sale information can otherwise be located.

(g) Webpages linked directly from the MLS® System through multimedia links or

‘REALTOR® Website’ links cannot automatically redirect users to a third party site.(h) The listing REALTOR®/brokerage website may be linked to from REALTOR.ca

throughthe‘REALTOR®Website’linkthatappearsonREALTOR.cafeaturesheets,butthisspecificpageoftheREALTOR®/brokeragewebsitemustnotdisplaySellercontactinformation.Sellercontactinformationmustnotbedisplayedonwebpagesthat are linked directly from REALTOR.ca through multimedia links. As well,Members can include in the public remarks a comment to “see my website forfurther information” but without specifying the nature of such additionalinformation.

2.02 (a)Inadditiontotheprovisionsof2.01andwithoutlimitingthegeneralityoftheother provisions contained in these Multiple Listing Service Rules andRegulations,alistingshallnotbeacceptedbytheBoardasanMLSListingif:

1. it excludes any Members or Co‐operating Brokerages from Showing theproperty;

2. itexcludesanyMembersfromactingasCo‐operatingBrokerages;

3. allmandatorydatainputfieldshavenotbeencompleted;

4. itisnotimmediatelyavailableforshowingsorforregistrationofoffers;or

5. itdoesnotincludea“RealEstatecomponent”

6. itincludesdisclaimersofresponsibilitybytheListingBrokerageortheSellerfortheaccuracyorcompletenessof the informationontheMLS®Listing,oranyrequirementforMembersorCo‐operatingBrokeragesorBuyerstoverifytheinformation



(b) TheListingBrokerageshallsecureanMLS®ListingsignedbytheListingBrokerageandalloftheSellersortheirlawfullyauthorizedrepresentatives,andsatisfactorytotheBoard,andshallbeaccountablefortheContentofthatMLS®Listing.

(c) TheListingBrokerageshallbeaFirmMemberoraBrokeragethatisamemberofareal estateboard that is a signatory to an agreementwith theBoard to accept andpublishListingsontheMLS®,subjecttotheprovisionsofArticle2,Section2.02(f).

(d) TheListingBrokerageshallproduce,immediatelyupontherequestoftheBoard,a

copyoftheListingAgreement.

(e) The Listing Brokerage shall not accept any instruction from a Seller on anMLS®Listing that would relieve the Listing Brokerage or any other Brokerage of anyobligationundertheseMultipleListingService®RulesandRegulations.

(f) NotwithstandingtheprovisionsofSection2.01(c)above,theBoardshallnotaccept

orpublishaListingon theMLS® if thepropertycoveredby thesubjectListing islocated within the Board's jurisdictional area and the Listing is submitted by aBrokerage that is a firm member of another real estate board that employsregistrantswhoarenotmembersofanyrealestateboardinOntario.

2.03 (a) Documents used for MLS® listings forwarded to the board must be on forms

approvedbytheboard.MLS®Listingsshallincludeallmandatoryinformationandas full andaccurateadescriptionof thepropertyaspossible,withanyadditionalinformationonthepropertytobeforwardedassoonasprocurable.

(b) Forms developed and made available by the Board and OREA are protected by

copyright laws and may only be used by Members and Authorized Users asspecifically authorizedby theseMLS®Rules andRegulationsor inwritingby theBoardofDirectors.Notwithstandingthegeneralityoftheforegoing,formsmaynotbesoldordistributedtoanythirdparties.

2.04 All information relating to anMLS®Listing shall be submitted to theBoard, on the

formandintheprocessrequiredbytheBoard,notmorethantwo(2)days,Sundaysandstatutoryholidaysexcluded,followingreceiptofsuchinformation.

2.05 Thereshallbenofewerthansixty(60)daysbetweentheeffectivedateandtheexpiry

dateofanMLS®Listing.2.06 An MLS® Listing may be extended to a new expiry date provided that before the

originalorcurrentexpirydate,anextensionhasbeensignedbytheListingBrokerageandtheSeller,ontheformprovidedforthepurposebytheBoard.

2.07 TheSellerof anMLS®Listingmaybeprovidedwithacopyof theMLS®Listingas

publishedbytheBoard.2.08 Allpropertieswhicharetobe,ormaybe,TradedseparatelymustbeListedindividually.



2.09 The information relating to an MLS Listing which has yet to be processed orpublishedbytheBoardshallbegivenbytheListingBrokeragetoanyregistrantundertheAct,uponrequest.

2.10 Since there are areaswithin theBoard’s formofMLS®Data Input Sheetwhere the

ListingBrokeragemay insert itscontact information, includingbutnot limitedto,anareaoftheformwheretheListingBrokeragemayinsertvirtualtourinformationandelectroniclinks,includingurls(uniformresourcelocator)(ifany),thensubjecttoandwithoutlimitingthegeneralityofsection2.01(b)4:

(a) only commentswhichprovidepertinent informationconcerning theproperty

shallbepermittedinthepublicremarkssectionofanyMLS®Listingwiththeexceptionof adirection to “visit theREALTOR®website to obtain additionalinformation”;and

(b) onlycommentswhichprovidepertinentinformationconcerningtheproperty,the

showing of the property, the remuneration, the transaction or other factorsimpactingCo‐operatingBrokeragesshallbepermittedintheREALTOR®remarkssectionofanyMLS®Listing.

(c) Every Image submitted to the MLS® shall prominently feature the MLS® Listed

property and shall not include advertising or marketing messages orembellishments of any type, with the exception of an Image featuring theMLS®Listed property that incidentally includes a Brokerage's standard For Sale or ForLeasesignorasignorother identificationpermanentlyaffixedtothepropertybytheSeller.

2.11 SpecialAgreementsandSpecialOfferConditionsshallbedisclosedontheMLS®Listing,

and the precise terms of a Special Agreement or Special Officer Condition shall beprovidedinwritingtootherMembersandCo‐operatingBrokeragesimmediatelyuponrequest. The general nature of the Special Agreements and Special Offer ConditionsmustbedisclosedintheREALTOR®remarksofalisting.

2.12 (a) The Board acts solely as publisher of the MLS System database and is not

obligated to or responsible for reviewing the accuracy, the completion and/orproprietyofanyMLSDataInputSheetorListingAgreement

(b) TheBoardactssolelyaspublisheroftheMLSSystemdatabaseand,whetherthe

MLSListingisBoardloadedorBrokerloaded,theBoardisnotresponsiblefortheaccuracyand/orthecompletionofanyMLSListingontheBoard’sMLSSystem

(c) ItistheListingBrokerage’sresponsibilitytoverifytheaccuracyofitsMLSListing

andalldocumentsandothermattersthatmakeuptheMLSListingandtocorrectany inaccuracy and/or incompletion or notify the Board of any such inaccuracyand/orimmediatelyasmaybenecessaryinthecircumstances.

Thisappliesregardlessofanyagreementbetween theListingBrokerageand theSeller thatattempts to waive orshift theresponsibility for the accuracy oftheMLS Listing and all matters that make up the MLS Listing or anyinformation submitted to the Board for inclusion in the Board's MLS® System



databasetotheSelleroranyotherperson.(d) TheListingBrokerage,bysubmittingaListingtotheMLS®:

(i) warrants that it/he owns or has the authority to cause all Content of that

MLS® Listing to be published on the MLS®, and grants the Board a non‐exclusive and non‐transferable, royalty‐free licence to make use of suchContentasisconsistentwiththeoperationoftheMLS®andtheBoard;and

(ii) indemnifiesandsavestheBoardharmlessfromanylosstotheBoardarising

out of any claim regarding the Content of that MLS® Listing and/orpublicationontheMLS®.Thisappliesregardlessofanyagreementbetweenthe Listing Brokerage and the seller thatattempts to waive orshifttheresponsibilityfortheaccuracyoftheMLSListingandallmattersthatmakeup theMLS Listing or any information submitted to theBoard forinclusion in the Board's MLS® System databaseto the seller or anyotherperson.

(e) Members shall not rely exclusively on the information in the MLS® Listing as

published by the Board when such information is pertinent to the Member'sPrincipalanditcanbepracticablyverifiedfromanindependentsource.

(f) When a Member submits an MLS® Listing to another real estate board for

publication on that board'sMultiple Listing Service®, theMember shall be solelyresponsibletoensurethattheotherboardisnotifiedofanychangestothatListing,andofaconditionalorunconditionalTrade.Informationsubmittedtoanotherrealestateboardshallbeprovidedontheformandintheprocessrequiredbytheotherboard.

2.13 Without limiting the generality of the foregoing, the Board may require the Listing

Brokerage to verify in writing, immediately upon the request of the Board, anyinformationonanMLS®Listing.

ARTICLE3‐SuspensionandCancellations3.01 AnMLS®ListingmaybesuspendedfromtheMLS®Systembeforeitsexpirationdate

by a properly completed suspension form signed by the Listing Brokerage and theSeller,andacopyofsuchsuspensionshallbeforwardedtotheBoard.Suchsuspensionshall not constitute a cancellation of the terms and conditions of the original ListingAgreement.

3.02 AnMLS®Listingmaybecancelledbyaproperlycompletedcancellationformsignedby

theListingBrokerageandtheSeller,andacopyofsuchcancellationshallbeforwardedtotheBoard.

ARTICLE4‐Commission



4.01 (a) MLS®ListingsshallindicatethecommissionrateorfeeoramountthattheListingBrokerageshallpaytotheCo‐operatingBrokerage.

(b) The commission payable to the Co‐operating Brokerage shall be as stated in the

currentMLS®Database.4.02 InthosecaseswheretheListingBrokerageisactingonbehalfofboththeSelleranda

Buyerandisreducingthecommissionrateor fee, theListingBrokerageshalldiscloseanysuchreductiontoanyMembersorCo‐operatingBrokerageswithcompetingoffersto Trade, in order that suchMembers and Co‐operating Brokerages shall not be at adisadvantageandinorderthatthePrincipalsshallreceivethefullbenefitofcompetitionfromsuchMembersandCo‐operatingBrokerages.

4.03 In the event the commission to be paid by the ListingBrokerage to theCo‐operating

Brokerageisalteredforanyreason,theinformationshallbesubmittedtotheMLS®onanamendmentformsignedbytheListingBrokerageandtheSeller.

4.04 (a) WherethecommissiontobepaidtotheCo‐operatingBrokerageisspecifiedunder

the terms of Article 4, Sections 4.01, 4.02 or 4.03, the Listing Brokerage shall berequired to pay to the Co‐operating Brokerage such commission unless suchcommission is reduced by agreement in writing between the Co‐operatingBrokerageandtheListingBrokerage.

(b) A Co‐operating Brokerage, whether acting as a Buyer's Agent or a Sub‐Agent or

otherwise, shallnotmake thepresentationof anoffer toTrade contingenton theListingBrokerage'sagreementtomodifytheListingBrokerage'scommissionrateorfeeorthecompensationofferedtoCo‐operatingBrokerages,norusethetermsofanofferoragreement toTradetomodify theListingBrokerage'scommissionrateorfeeorthecompensationofferedtoCo‐operatingBrokerages.

4.05 ItshallbetheresponsibilityoftheListingBrokeragetocollectthecommissionowingon

completedTradesandtopaythesharetotheCo‐operatingBrokeragewithinseven(7)daysofreceipt.

4.06 Where the full commission is not received by the Listing Brokerage, and where the

Co‐operating Brokerage's share of the commission has not been received by the Co‐operatingBrokeragefromtheBuyerpursuanttoaBuyerAgencyAgreement,theListingBrokerageshalldiscloseinwritingtotheCo‐operatingBrokerageallfactsandcircum‐stancesrelatingtothenon‐paymentofthefullcommission,provideatruecopyoftheListing Agreement to the Co‐operating Brokerage, and pay to the Co‐operatingBrokerage theproportionateamountofsuchcommission. Theproportionateamountshall be determined by the Listing Brokerage with reference to the ratio which thecommission payable to the Co‐operating Brokerage as indicated in theMLS® Listingwas to the total commission as set out in the ListingAgreement between the ListingBrokerageandtheSeller.

4.07 WherethefullcommissionisnotreceivedbytheListingBrokerage,anycollectioncosts

incurred by him are to be deducted from the total commission and the balancedistributedasaboveprovided.Lossesandcostsincurredinanendeavourtomakesuch



collectionmustbesustainedonapro‐ratabasisbythepartiestheretounlessotherwiseagreed.

4.08 IntheeventthattheListingBrokeragedecidesnottotakelegalactionagainsttheSeller

torecoverthecommission,theCo‐operatingBrokeragemaydoso(ifitwouldotherwisebe entitled to a share of the commission to be paid by the Seller) and the ListingBrokerage agrees to an assignment of its rights under the Listing Agreement to giveeffect to this provision. Unless the Listing Brokerage and Co‐operating Brokerageotherwiseagree,anymoniessocollectedshallbedealtwith inthesamemanneras ifcollectedbytheListingBrokerageunderArticle4,Sections4.06and4.07.

4.09 Where any commission is paid as a result of the holdover clause in the Listing

Agreement,suchcommissionshallbepaidassetoutabove.ARTICLE5‐TradingProcedures5.01 All Members shall co‐operate with each other and with other Brokerages in a

professionalmannerwhen carrying out all negotiations in the best interests of theirrespective Principals. Negotiations with the Principal for the Showing and/or thenegotiations concerning an MLS® Listed property shall be conducted through thePrincipal's Brokerage, except where the Listing Brokerage gives the Co‐operatingBrokerage specific written authority to negotiate directly with his Principal, or theCo‐operating Brokerage gives the Listing Brokerage specific written authority tonegotiatedirectlywithhisPrincipal.

ARTICLE6‐Appointments6.01 IfaMemberisunabletokeepanappointment,theotherMemberorsellerortenant

mustbeadvised,consistentwiththearrangementbetweentheListingBrokerageandtheSeller.

ARTICLE7‐OpenHouses7.01 If an open house for Members is part of the arrangement between the Listing

BrokerageandtheSeller,suchanopenhouseshallnotbeheldforapropertylistedontheBoard’sMLS®beforesaidListinghasbeenpublishedbytheBoard.

ARTICLE8‐TradingRegulationsSolicitationRegulations8.01 (a) A Member shall not solicit a Listing which is currently Listed with another

Brokerage.

(b) AMembershallnotsolicitBuyerAgencyAgreementsfromBuyerswhoaresubjecttoexclusiveBuyerAgencyAgreements.



(c) ThefactthatanAgencyAgreementhasbeenenteredintowithaBrokerageshallnotpreclude or inhibit any other Brokerage from entering into a similar agreementafterexpirationofthepriorAgencyAgreement.

(d) WhenMembersarecontactedbythePrincipalofanotherBrokerageregardingthe

creationof a relationship toprovide thesametypeof service,andMembershavenot directly or indirectly initiated such discussions, they may discuss the termsuponwhichafutureAgencyAgreementcouldbeenteredinto.

(e) The above‐mentioned rules do not preclude Members from making general

announcements,messages orAdvertisements (hereinafter referred to as "generalannouncements" or "announcement") to prospective clients describing theirservicesandthetermsoftheiravailabilityeventhoughsomerecipientsmayhaveentered into Agency Agreementswith another Brokerage, provided such generalannouncements include a clear, prominent and emphasized statement that theannouncement is not intended to cause or induce a breachof an existingAgencyAgreement. A general canvass, general mailing or distribution addressed to allprospectiveclients inagivengeographicalareaor inagivenprofession,business,clubor organization, or other classificationor group, is deemed "general" for thepurposesofthisruleifitisamass‐producedannouncementinidenticalformtothegeneral public, or an identifiable group of the public whether communicated bycomputer,radio,television,newspaper,flyers,formletters(eventhoughpersonallyaddressed)orcomputerizedtelephonemessages.

(f) Thisrulerecognizesasprohibitedpracticestwo(2)basictypesofsolicitations:

(i) atelephoneand/orpersonalsolicitationofSellerswhohavebeenidentifiedby

a Real Estate sign or information in the MLS® System database, serviceoperatedundertheMLS®orassociatedtrademarks,orotherinformation,ashavingListedtheirpropertywithanotherBrokerageand

(ii) mailorother formsofwrittensolicitationsofprospectivePrincipalswhose

propertiesareListedwithanotherBrokeragewhensuchsolicitationsarenotpart of a general mailing but are directed specifically to Sellers identifiedthrough compilations of currentMLS® Listings or identified signs or othersourcesofinformation.

(g) Members, prior to entering into an Agency Agreement, have an affirmative

obligationtomakereasonableeffortstodeterminewhetherthePrincipalissubjecttoacurrent,validAgencyAgreementtoprovidethesametypeofRealEstateservice.

(h) This rule does not preclude Members from contacting the Principal of another

Brokerage for the purpose of offering to provide, or entering into, an agencyarrangement where the original and current Principal's Agent has negotiated acancellation agreement with the Principal, and the Principal has not otherwiseindicatedthathedoesnotwishtobesolicited.

(i) This rule does not preclude Members from contacting the Principal of another

Brokerage for the purpose of offering to provide, or entering into a contract toprovide, a different type of Real Estate service unrelated to the type of service



currently being provided (e.g. property management as opposed to brokerage).However, the MLS® Database may not be used to target Principals of otherBrokeragestowhomsuchofferstoprovideservicesmaybemade.

OtherTradingRegulations8.02 No Member shall Advertise any MLS® Listing except with the consent of the Seller

obtainedthroughtheListingBrokerage.8.03 NosignotherthanthatoftheListingBrokerageshallbeplacedonthepropertyofany

MLS® Listing except with the consent of the Seller obtained through the ListingBrokerage.

8.04 NoMembershallAdvertiseanyMLS®ListingatanypriceotherthanthepriceasListed

withtheBoard.8.05 IfsignsarepartofthearrangementbetweentheListingBrokerageandtheSellerall

signsplacedonpropertiesthatarelistedontheBoard’sMLS®SystemdatabaseshallatalltimesreflectthecurrentstatusofthatMLSListing.

8.06 IfsignsarepartofthearrangementbetweentheListingBrokerageandtheSeller,all

signsplacedonMLS®ListedpropertiesshallincludetheregisteredMLS®trademarkortheletters"MLS®",andmayhaveattachedthereonsuchREALTOR®trademarksasmaybeauthorizedbyCREAfromtimetotime.

8.07 In all cases, Members shall make every attempt to obtain adequate deposits. Such

depositsshallbemadeoutinthenameoftheListingBrokerageandturnedovertotheListingBrokerage,unlessotherwisedirectedbythePrincipalinwriting,togetherwithacopyof theoffer, andmustbeobtainedby theCo‐operatingBrokerage inaccordancewiththetermsoftheoffer.

8.08 ACo‐operatingBrokerageshallbedeemed tobeactingasaBuyer'sAgentunless the

Co‐operatingBrokeragediscloses to the ListingBrokerage at the earliest opportunitythatheisactingasaSub‐Agentorotherwise.ACo‐operatingBrokerageactingasotherthan a Buyer's Agent shall provide to the Listing Brokerage a completed disclosuredocument in order that thewritten acknowledgement of the Sellermay be obtained.TheListingBrokerageshallarrangefortheexecutionofwrittenacknowledgementbythe Seller, on the Co‐operating Brokerage's preferred form, and return a copy to theCo‐operatingBrokerageonapromptbasis.

8.09 Under no circumstances may the terms of an offer which is under consideration be

disclosed to anyoneother than thePrincipal or his authorized representative. ThesetermsshallnotbedisclosedtootherMembersorBrokerages,tohisotherPrincipals,ortohisownorotherprospects.AnoffertoTradeisaconfidentialdocumentandmustbetreatedassuch. Thisrule issubject toanyprovisions theMembermayhaveenteredintowithmorethanonePrincipalinasignedAgencyAgreement.

8.10 NoMembershallmailto,deliverto,orotherwiseplaceinthehandsofaSeller,ormail

to,deliverto,orotherwiseplaceuponanybuildingorproperty,anyletter,cardorotherwritingsetting forthavalueestimate forabuildingorproperty,or toverballyadvise



suchSellerofsuchvalueestimatewithouthavingfirstmadeaninspectionofboththeinteriorandtheexteriorofthesaidbuildingorproperty.

8.11 (a) Keys or other entry systemsmay be provided by the Listing Brokerage to other

BrokeragesandusedonlyforthepurposeofShowingproperties.

(b) ForthepurposesofArticle8,Section8.11(a),thefollowingshallbeconsideredtobeunauthorizeduseofkeysorotherentrysystemsandwillconstituteabreachofthisrule:

(i) makingduplicatekeysfromtheoneobtained;

(ii) useofakeyorentrysystemcodeissuedforadifferentappointment;

(iii) failingtosecurethepropertyafterusingthekeyorentrysystemcode;

(iv) failingtoreturnthekeytotheListingBrokeragewithinareasonabletime;

(v) turningoverthekeyorinformationontheentrysystemtoanyPersonnotauthorizedbytheListingBrokeragetoreceiveit;and/or

(vi) failure on the part of theMember who arranged for the appointment on

behalfofhisPrincipaloracustomertobepresent,ortohavearrangedforanother Member to be present, during the entire period an unregisteredPerson is in the property without the specific consent of the ListingBrokerage.

(c) TheBoardshallnotberesponsibleforanydirectorindirect,specialorconsequen‐

tial damages, or any other liability, claim, demand, loss, cost, damage or injuryresultingfromtheuseofkeys,lockboxesorotherentrysystemsbyMembers.

8.12 No Brokerage shall solicit Members or salespersons or brokers employed by other

BrokeragesduringBoardmeetings,educationseminars,openhouseShowingsofMLS®ListedpropertiesorthroughanyotherBoardservices,including,butnotlimitedto,theBoard'sprintedorelectronicbulletinsanddeliveryservice.

8.13 In all relationships with fellow Members, Listing Brokerages and Co‐operating

Brokerages, and with the Buyers and Sellers involved, whether as Principals orotherwise, theCREACodeofEthicsand theREBBACodeofEthicsmustbeobserved.WhereanyoftheseMLS®RulesandRegulationsconflictwithanyrelevantlawsortheCREACodeofEthicsortheREBBACodeofEthics,thelawsandtheCREACodeofEthicsandtheREBBACodeofEthicsshallbedeemedtobeparamount.

TheProcurementRule8.14 WhereapropertyhasbeenShownbyaBrokeragetoaBuyernoMembershallattempt

to obtain an offer to Trade on the same property from the same Buyer by unethicalmeans, including, but not limited to, those unethical practices described in Article 8,Section 8.16. This does not preclude a Member from entering into a Buyer AgencyAgreementwithsuchBuyerprovidedtheMemberdidnotuseanyunethicalmeansor



engageinanyunethicalacttoobtaintheAgreement,including,butnotlimitedto,thoseunethicalpracticesdescribedinArticle8,Section8.16.

8.15 ForthepurposesofArticle8,Sections8.14,theword"Show",inanyofitsforms,means

the introduction of a Buyer to the property by the act of causing the Buyer, wherebuildings exist, to examine the property both internally and externally or, wherebuildingsdonotexist, toviewthegroundandsurroundingareaand ineithercase, incompanywiththeMemberorCo‐operatingBrokeragewhoisattemptingtoobtainanoffer toTradeonthepropertyorbycausingsuchexaminationof thepropertyby theBuyerunderarrangementmadewith theListingBrokerageso that itmaybedone incompanywiththeSeller.

However,thefollowingshallnotconstitutea"Showing"oftheproperty:

(a) theplacingofasign;

(b) AdvertisingtheMLS®Listedproperty;

(c) aBuyer attending an open house on anMLS®Listed propertywhere the Listing

Brokerageorits/hisrepresentativeisnotinattendanceanddoesnotmakepersonalcontactwiththeBuyer;and/or

(d) Buyer attending a property unaccompanied by a Brokerage or its/his

representative.8.16 (a) It shall be unethical for a Member to ignore the existence of an existing Agency

AgreementorinduceorattempttoinduceabreachofsuchAgencyAgreementwithanother Brokerage for the purpose of having a Buyer deal with the Memberregarding the sameproperty or types of property forwhich theBuyer is alreadycommitted under the existing Agency Agreement. Having no knowledge of theexistenceofanexistingAgencyAgreementwillnotbepermittedasadefencetothisunethical conduct if the Member did not take reasonable steps to determinewhethertheSellerorBuyerwassubjecttoanexistingAgencyAgreement.

(b) Itshallbeunethical foraMembertosuggesttoaBuyerthatheinspectproperties

with other Members or Brokerages, with the intention or instruction, or impliedintentionor instruction, to return to the firstMember for thepresentationof anyoffertoTradeonanyoneofsuchproperties.

ARTICLE9‐PresentationofOffersonMLS®ListedProperties9.01 IfitispartofthearrangementbetweentheCo‐operatingBrokerageandtheBuyer,a

representative of the Co‐operating Brokeragewho is registered under the Act shallhavetheright tobepresentwhentheoffer ispresentedbytheListingBrokeragetotheSeller,unless theSellerdirectsotherwise. If itpartof thearrangementbetweentheListingBrokerageandtheSeller,arepresentativeoftheListingBrokeragewhoisregisteredundertheActshallhavetherighttobepresentwhenanycounter‐offerispresented by the Co‐operating Brokerage to the Buyer, unless the buyer directsotherwise. However,thisdoesnotmeanthattheREALTORmaybepresentduring



subsequentdiscussionsbetweentheotherREALTORandhisorherSeller(orBuyer,asapplicable).

9.02 If it is part of the arrangement between the Listing Brokerage and the Seller,appointmentstoshowanMLSListedpropertyshallbecontinuedevenafteranofferisreceiveduntilonehasbeenacceptedunconditionallyandsuchacceptanceconveyedtotheBuyeroruntilrequestedbytheSellertodiscontinueappointments.

ARTICLE10‐ReportingofTrades10.01 AnimportantpartoftheinherentvalueoftheBoard’sMLS®Systemisthetransaction

dataaccumulatedforsalesoflistedproperties.Therefore,itistheresponsibilityofallBoard members to ensure, regardless of their business model, that property salesinformationforpropertieslistedontheBoard’sMLS®System,includingthereportingof conditionally sold properties and sale prices, be reported to the Board notmorethantwo(2)days,Sundaysandstatutoryholidaysexcludedafteracceptanceandwillberecorded on theMLS® Systemdatabase.Members are not permitted to avoid thesereporting responsibilities to the Board by, for example, cancelling a listing betweenreceipt(oranticipatedreceipt)andacceptanceofanoffer,orencouragingaSellertodoso.

10.02 InformationonconditionalandunconditionalTradesofMLS®Listings,withoutlimiting

thegeneralityoftheforegoing,includes:

(a) thefulfilment,renewalorcancellationofaconditionalTrade;

(b) achangeintheprice,termsorconditionsofanunconditionalTrade.10.03 ThereportofaconditionalTradeofanMLS®Listingshallincludethenameandexpiry

dateofthecondition(s)andsuchotherinformationasrequiredbytheBoardfromtimetotime.

10.04 ThereportofanunconditionalTradeofanMLS®ListingshallincludetheTradingprice,

thedateoftheunconditionalTrade,thenameoftheCo‐operatingBrokerageandsuchotherinformationasrequiredbytheBoardfromtimetotime.

10.05 If theTrade of anyMLS®Listingpreviously reported in accordancewith thisArticle

does not close, that information shall be submitted to the Board through the ListingBrokerage,ontheformandintheprocessrequiredbytheBoard,notmorethantwo(2)days,Sundaysandstatutoryholidaysexcluded,followingreceiptoftheinformation.

10.06 TheListingBrokerage,bysubmittingaTradetotheMLS®,shallindemnifyandsavethe

Board harmless from any loss to the Board arising out of any claim regarding thepublicationoftheTradeontheMLS®.

ARTICLE11‐Ownership,Copyright,AccesstoandUseofMLS®Database



11.01 TheMLS®Database is protectedby copyright lawsand is ownedby theBoard. TheMLS® System Database is a licensed product for the exclusive access and use ofMembersandAuthorizedUsers.AnyunauthorizedaccesstooruseoftheMLS®Systemdataisprohibited.TherighttoaccessandusetheMLS®SystemdataissubjecttotheauthorityoftheBoardandislimitedtowhatisspecificallypermittedorprohibitedbytheBoardofDirectors fromtimeto time. In thisArticle11,useof theMLS®SystemdatabaseorMLS®Systemdatameansuseofanydescription,including,butnotlimitedto,reproduction,downloadingorextraction.

11.02 Members and Authorized Users shall comply with, observe, and be bound by all

restrictions, copyright notice or other limitations of access to the MLS® Systemdatabase and use thereof asmay be adopted by the Board of Directors from time totime.

11.03 The Member shall advise the Principal that all information concerning the Agency

Agreement,thepropertiesaffectedtherebyandtheTradesthereundershallbeavailabletoallMembersandAuthorizedUsersandtheirPrincipals,andmaybeusedbytheBoardforthepurposesofitsMembers.

11.04 TheBoardshallnotberesponsible foranydirector indirect,specialorconsequential

damagesoranyotherobligationorliabilityarisingoutof,orinanywayconnectedwith,the MLS® System database, including, but not limited to, computer failure orinterruption, computer programs used to access the MLS® System database, late ornon‐deliveryofprintedmaterials,ornegligence.

11.05 (a) Members are authorized to access the MLS® System database to assist them in

representingtheirPrincipaloraspecificidentifiedcustomerinaTrade.

(b) Accesstoanduseof theMLS®SystemdatabasebyAuthorizedUsers is limitedtowhatisspecificallypermittedorprohibitedbytheBoardofDirectorsfromtimetotime.

11.06 MLS®Systemdata is confidentialandnopartof itmaybesoldordistributed toany

thirdpartiesorusedinanymannerthatisnotauthorizedbytheBoardofDirectors.11.07 TheuseofMLS®Systemdataisgovernedbythefollowing:

(a) Members and Authorized Users are authorized to use MLS® System data fromspecific MLS® Listings for the preparation of presentations to a Principal or aspecificidentifiedcustomer.

(b) MembersandAuthorizedUsersarenotauthorizedtouseMLS®Systemdataforthe

purposeofcreatingabookorforthepopulationofanotherlistingserviceorotherdatabase.

(c) MembersandAuthorizedUsersarenotauthorizedtoalterormodifyMLS®System

datainanywaywhatsoever.

(d) The use of MLS® System data shall reflect accurate and current information asstatedintheMLS®Systemdatabase.



(e) TheuseofMLS®SystemdatashallincludethenameoftheListingBrokerage.

(f) TheuseofMLS®SystemdatashallincludetheregisteredMLS®trademarkorthe

letters"MLS®".

(g) Any Advertising using statistics based inwhole or in part onMLS® System datamustclearlydemonstrate theperiodof timeoverwhich the claimsarebasedandmust include the following, or substantially similarnotice: "Based inwholeor inpart on MLS® System data owned by the Kitchener‐Waterloo Association ofREALTORS®coveringtheperiod(date)through(date)".

(h) Authorized use of theMLS® System database is not transferable. A Member or

AuthorizedUsershallnotextendaccesstooruseoftheMLS®SystemdatabasetoanyonenotspecificallyauthorizedbytheBoardtoaccessorusetheMLS®Systemdatabase.

11.08 (a) PersonalcomputeraccesscodesandpasswordsmaybeusedonlybyMembersand

AuthorizedUsers in accordancewith thisArticle. Disclosure of access codes andpasswordstoanyunauthorizeduseroruseofsuchaccesscodesandpasswordsforanyotherpurposeisprohibited.

(b) ComputerprogramstoaccessMLS®SystemdatamaybeusedonlybyMembersand

Authorized Users in accordance with this Article. Selling or redistributing suchprogramstoanyunauthorizeduseroruseofsuchprogramsforanyotherpurposeisprohibited.

11.09 (a) Anytheft, sabotage,unauthorizeduseof,orunauthorizedaccess toMLS®System

dataortheMLS®SystemdatabaseconstitutesabreachoftheseMLS®RulesandRegulationsandshallbedealtwithinaccordancewiththeprovisionsofthisBylaw.Notwithstandinganysanctionsand/orpenalties imposedbytheBoard, theBoardreservestherighttoseekanyandallredressandremediesavailabletoitinacivilaction against the unauthorized Person and/or any Member permitting theunauthorized use of or unauthorized access toMLS® System data or theMLS®SystemdatabasebyanunauthorizedPerson.

(b) InadditiontotheBoard'srightsandremediessetoutinArticle11,Section11.09(a),

theBoard reserves the right to immediately terminate aMember's orAuthorizedUser's access codes and/or access programs, without notice, in the event of anyunauthorizeduseoforgrantingunauthorizedaccess toMLS®Systemdataor theMLS®SystemdatabaseoranyotherbreachesoftheprovisionsofthisArticle11.

11.10 (a) The Board may enter into agreements with Subscribers. A Subscriber may be

granted full or limited access to and use of MLS® System data and the MLS®Systemdatabase,underthefollowingtermsandconditions:

(i) TheSubscriber shallbe registeredasabrokeror salespersonunder theAct

and shall be amember in good standingof another real estateboard in theProvinceofOntario.



(ii) TheSubscribershallsubmitacompletedapplicationform.

(iii) TheSubscribershallpayinadvancetheappropriateamountasdeterminedbytheBoardofDirectorsfromtimetotimefortheservicesselected,butshallbeexemptfrompayingnewmemberapplicationfeesorannualfeestotheBoard.

(iv) TheSubscribershallagreetobesubjecttoandboundbythisBylawandthese

MLS®RulesandRegulations,andanypoliciesrelatingtotheMLS®Systemastheymayexistfromtimetotime.

(v) TheSubscribershallnotbeentitledtoreceiveanyotherservicesoftheBoard,

to receive notice of or attendmeetings or vote thereat, or to serve on anycommitteesorasaDirector.

(b) TheBoardofDirectorsmay,initssolediscretion,denyaSubscriber'sapplicationat

anytimeforanyreason.

(c) TheBoard of Directorsmay terminate any Subscriber at any time on ninety (90)daysnoticewithout restrictionor review. TheBoardofDirectorsmay, in its solediscretion, terminate any Subscriber without notice or explanation if, in the soleopinionoftheBoardofDirectors,theSubscriber'saccesstooruseofMLS®SystemdataortheMLS®Systemdatabaseisunauthorized.

11.11 TheBoardrecognizesthatithasormaybecomeasignatorytooneormoreagreements

withotherrealestateboardsintheprovinceofOntarioorwithOREA.Pursuanttotheseagreements,MembersmayhavetherighttoobtainMLS®Systemdataand/ortoobtainother MLS® System services, such as the right to place MLS® Listings, from otherboards. TheBoard recognizes that in order for itsMembers to obtainMLS®Systemdataorservicesfromotherboards,itsMembers,onanindividualbasis,willenterintocontractswhichwillproviderulesfortheuseoftheMLS®SystemdataandtheMLS®Systemservicesprovidedbythoseotherboards.IfaMemberbreachesthetermsofhiscontractswithanotherboard,thebreachwillbedeemedtobeabreachoftheseMLS®Rules and Regulations and shall be dealt with in accordance with the provisions ofArticleIXofthisBylaw.

ARTICLE12‐PrivacyComplianceRequirements12.01 (a) In addition to all other requirements contained in these MLS® Rules and

Regulations,whendealingwithanypropertythatisthesubjectofanMLS®Listing,allListingBrokeragesandCo‐operatingBrokeragesmustobtaintheconsentoftheirPrincipals and/or customers that is required by the national Privacy Code or isotherwise requiredby law in order for theBoard to collect, use anddisclose theListingandTradeinformationregardingthepropertyandtheTradeontheMLS®SystemandwithintheMLS®Systemdatabase.

(b) ImmediatelyupontherequestoftheBoard,aMembershallprovidetheBoardwith

proofof theconsentdescribed inArticle12,Section12.01(a) fromtheMember'sPrincipal or customer in regard to any property that is the subject of an MLS®ListingforwhichthatPrincipalorcustomeristheSellerorBuyer.



12.02 Board information relating toMembers, including, but not limited to, lists of names,addresses,telephoneandfacsimilenumbersande‐mailaddresses(hereinafterreferredto as "Member Lists") is provided to Members for their sole use to assist them inrepresenting their Principal or a specific identified customer in a Trade. Thecompilation, sale, redistribution or use of Member Lists for any other purpose isprohibited.

ARTICLE13‐BreachesandPenalties13.01 Failure to comply with these MLS® Rules and Regulations shall be deemed to be a

breachofthisBylawandshallbedealtwithinaccordancewiththeprovisionsofArticleIXaswellasanyotherremediesavailabletotheBoardassetoutintheseMLS®RulesandRegulations,exceptfailuretocomplywithArticle2,Section2.04and/orArticle10,Sections10.01and10.05shallbedealtwithbyfinesintheamountsdeterminedbytheBoardofDirectorsfromtimetotime.

13.02 NotwithstandingthefactthatthroughouttheseMLS®RulesandRegulationsthereare

certain obligations placed upon Firm Members, if such a rule or regulation is notcompliedwith,theBoardmay,byfollowingtheproceduresoutlinedinArticleIXofthisBylaw, prosecute, and if warranted discipline, the FirmMember, the FirmMember'sPrincipalBrokerand/ortheBrokerMemberorSalespersonMemberwhoisresponsibleforsuchnon‐compliance.

ARTICLE14‐CommissionTrust14.01Definitions:InthisArticle14andintheCommissionTrustAgreement,thefollowingwords,unlessotherwisespecificallydefinedintheseMLS®RulesandRegulationsorintheCommissionTrustAgreement,shallhavethefollowingmeanings:

(a) "Co‐operatingBrokerage",inadditiontothemeaningascribedtoitinArticle1.01oftheseMLS®RulesandRegulations,shall,forthepurposesofthisArticle14,includethe Co‐operating Brokerage that is entitled to the Commission Trust AmountpursuanttoaCommissionTrustAgreement.

(b) "Commission Trust Agreement" means the agreement in the form attached as

Schedule"B"totheseMLS®RulesandRegulations.

(c) "CommissionTrust"hasthemeaningascribedtoitinArticle14.02hereof.

(d) "Commission Trust Account" means a trust account maintained at a Canadiancharteredbankortrustcompanyanddesignatedasa"CommissionTrustAccount".TheCommissionTrustAccountshallbeusedonlyforthereceiptanddisbursementof Commission Trust funds, or any amounts the broker has otherwise agreed toreceive in trust from a salesperson for remittance to a third party on behalf of asalesperson, and kept separate and apart from the statutory trust account that abrokerisrequiredtomaintainforconsumerfunds.



(e) "CommissionTrustAmount" in anyTrade shall be the CommissionTrustAmount

indicated on the Commission Trust Agreement for that Trade provided that if nosuch amount is indicated on the Commission Trust Agreement, the CommissionTrustAmountshallbecalculatedinaccordancewiththecommissionrateorfeeoramount that the Listing Brokerage shall pay to the Co‐operating Brokerage, asshown on the most recent information sheet filed with the MLS® System inaccordance with Article 4, Sections 4.01, 4.02 or 4.03, as the casemay be, or asagreedtobytheListingBrokerageandtheCo‐operatingBrokerage,asprovidedforinArticle4,Section4.04.

(f) "HST"meansthetaxcommonlyknownastheHarmonizedSalesTaximposedbythe

ExciseTaxAct(Canada)asmaybeamendedorreplacedfromtimetotime.

(g) "Offer" means any offer relating to a Trade and "Seller" shall include "lessor" or"optionor" and "Buyer" shall include "lessee" or "optionee" as the nature of theTrademayrequire.

14.02 AlldepositsandothermoniesreceivedbyorduetotheListingBrokeragedirectedto

satisfycommissionpayableordamagesorothercompensation in lieuof commission,plus applicable HST on any of the foregoing, in connection with the Trade shall bereceivablebyandheldby theListingBrokerage in trustandconstituteaCommissionTrust.ThebeneficiariesoftheCommissionTrustshallbetheCo‐operatingBrokeragetotheextentoftheCommissionTrustAmount,andtheListingBrokerageastothebalanceafterpaymentoftheCommissionTrustAmount.

14.03 Within24hoursorsoonerwherepossibleafteranOfferforaTradeprocuredbyaCo‐

operatingBrokerageisaccepted,theListingBrokerageshallexecuteanddelivertotheCo‐operatingBrokerageaCommissionTrustAgreementfortheTrade.ForthepurposesofthisSection14.03,theterms"ListingBrokerage"and"Co‐operatingBrokerage"shallinclude an individual registered as a broker or salesperson under the Act who isrepresentingtheListingBrokerageortheCo‐operatingBrokerage,asthecasemaybe.

14.04 Following thecompletionof theTradeno fundsshallbe transferredorpaid fromthe

Listing Brokerage's Commission Trust Account to or for the benefit of the ListingBrokerageoranythirdpartyuntiltheCommissionTrustAmounthasbeendisbursedtothe Co‐operatingBrokerage. All such disbursements shall bemade directly from theListingBrokerage'sCommissionTrustAccount.WheretheListingBrokeragehasmorethanonetrustaccount,fundsimpressedwiththeCommissionTrustmaybetransferredfromone trustaccountmaintainedby theListingBrokerage to theCommissionTrustAccount maintained by the Listing Brokerage, and such funds shall at all times,notwithstanding any such transfer, continue to be impressed with the CommissionTrust.Provided,however,thatwherethefullcommissionisnotreceivedbytheListingBrokerage, the provisions of Article 4, Section 4.06 shall apply to the payment ofCommission Trust funds to the Co‐operating Brokerage, and where the ListingBrokerageincurscollectioncosts,theprovisionsofArticle4,Section4.07shallapplytothepaymentoftheCommissionTrustfundstotheCo‐operatingBrokerage.

14.05 TheListingBrokerageandtheCo‐operatingBrokerageshalleachretainacopyofany

CommissionTrustAgreementforaperiodofsix(6)monthsfollowingthecompletionof



the Trade and shall provide the Board with a copy of any such Commission TrustAgreement within fifteen (15) days of a request therefore (provided the Board hasreceived a written complaint necessitating the requisition of said Commission TrustAgreement).

14.06 SubjecttotheprovisionsoftheAct,theListingBrokerageshallmaintainproperbooks

and records with respect to all Trades concerning the Commission Trust Account.CommissionorothercompensationpayablebySellersorotherclientsshallbeknownasa receivable due to the Commission Trust and not as a receivable due to the ListingBrokerage. AmountsduetoaCo‐operatingBrokerageandtheListingBrokerageforaparticularTradeshallbeshownaspayablesoftheCommissionTrust.

14.07 ThefollowingtermsaredeemedtobeincludedinallCommissionTrustAgreements: Allmonies receivedby or due to the ListingBrokerage in connectionwith theTrade

including,without limitation, any deposit(s), damages or amounts in lieu of damagesreceivedorduefromtheSellerorotherPerson,orothercompensationreceivedorduefromtheSellerorotherPerson,shallbeheldbytheListingBrokerageintrust forthebenefitoftheCo‐operatingBrokerageandListingBrokerageashereinprovidedfor(the"CommissionTrust")andallfundsreceivedonaccountoftheCommissionTrustshallbedepositeddirectlytotheListingBrokerage'sCommissionTrustAccount.TheobligationoftheListingBrokerageastrusteeundertheCommissionTrustshallbedischargedbytheListingBrokeragepaying, following the completionof orother terminationof theTrade,thefollowingamountsinthefollowingorder:

(a) firsttotheCo‐operatingBrokeragetheCommissionTrustAmount;(b) nexttotheListingBrokeragethebalanceoftheCommissionTrust.

14.08 Article14issubjecttothetermsandconditionsoftheListingAgreementbetweenthe

ListingBrokerageandtheSeller.Forexample,ifpursuanttothelistingagreementtheListingBrokeragewillnotbeinreceiptofanyfundsfromtheSeller(exceptforanyfeeto list thepropertyon theBoard’sMLS®System)or if the Sellerhas agreed topaycommission directly to another Firm Member in connection with the sale of theproperty,theprovisionsofthisArticle14willnotapplytosuchtransaction

ARTICLE15‐CREAPermissionsManagementRules15.01Definitions:InthisArticle15,thefollowingwordsshallhavethefollowingmeanings:

(a) "CREA Databases" means the databases of basic and supplementary propertyinformationonMLS®ListingsandexclusivecommercialListingssubmittedtoCREAbyrealestateboardsandCREAmembers,assuppliedbyCREAtocreateanddisplaypagesonrealtor.ca,ICX.CAandIXN.

(b) "CREADeepLinkFraming"or"DeepLinkFraming"meansaprogramwhichenables

DLFParticipantstoframeontheirInternetwebsites("DLFs")publicListingdataof



their own and of other DLF Participants as supplied by CREA through the CREADatabasesinaccordancewiththesePermissionsManagementRules.

(c) "CREA IDX Program" or "IDX Program" means a program which enables IDX

ParticipantstoframeontheirCREAIDXInternetwebsites("IDXs")basicListingdataof theirownandofotherIDXParticipantsassuppliedbyCREAthroughtheCREADatabasesinaccordancewiththesePermissionsManagementRules.

(d) "CREA VOW Program" or "VOW Program"means a programwhich enables VOW

Participants to frame on their CREA VOW Internet websites ("VOWs") basic andsupplementaryListingdatafromtheCREADatabasesoftheirownandofotherVOWParticipantsinaccordancewiththesePermissionsManagementRulesandthroughwhichconsumersreceiveRealEstateBrokerageservices,includingtheopportunityto search for Listing data which is made available by CREA through realtor.ca,ICX.CA and IXN subject to the Principal Broker of the Participant's overview,supervisionandresponsibility.

(e) "DLFParticipant" or "Participant", as the context requires,means a FirmMember

whosePrincipalBrokerhasnotadvisedtheBoardorCREA inwriting that itdoesnotwishtotakepartintheCREADLFProgram(whichbydefaultmeanstheFirmMemberhas"opted in"asaDLFParticipant),oraBrokerMemberorSalespersonMemberwhohasbeenauthorizedbyhisPrincipalBrokertoestablishaDLF.

(f) "ICX.CA" means the www.icx.ca public website operated by CREA which is an

advertising vehicle that provides basic information about commercial propertiesacrossCanadaandhelpsMembersmarketaproperty.

(g) "IDXData"meansbasicListingdatawhich ismadeavailablebyCREAthrough the

CREADatabasestoIDXParticipantsfromtimetotimefordisplayonIDXs.

(h) "IDX Participant" or "Participant", as the context requires,means a FirmMemberwhose Principal Broker has advised the Board or CREA in writing that the FirmMemberdoeswishtoparticipateinaspecificIDX.

(i) "IXN"meanstheInformationExchangeNetwork,asecureareaonREALTORLink®,

thatprovidessupplementarypropertyinformationonListings.

(j) "realtor.ca"means thewww.realtor.capublicwebsiteoperatedbyCREA,which isanadvertisingvehiclethatcontainsbasicpropertyinformationfromMLS®ListingsacrossCanadaandhelpsMembersmarketaproperty.

(k) "Permissions Management Rules" means the rules, definitions and all other

provisionscontainedinthisArticle15.

(l) REALTORLink®"meansthewww.realtorlink.cawebsiteoperatedbyCREAfortheexclusive use of REALTORS® and other subscribers of information produced byCREA,realestateboardsandassociations.

(m) "VOWData"meansbasicandsupplementaryListingdatafromtheCREADatabases

assuppliedbyCREAtoVOWParticipantsfordisplayonVOWs.



(n) "VOWParticipant"or"Participant",as thecontextrequires,meansaFirmMember

whosePrincipalBrokerhasnotadvisedtheBoardorCREAinwritingthattheFirmMemberdoesnotwish to takepart in theCREAVOWProgram (whichbydefaultmeanstheFirmMemberhas"optedin"asaVOWParticipant),oraBrokerMemberor Salesperson Member who has been authorized by his Principal Broker toestablishaVOW.

PermissionsManagement‐General15.02 (a) InadditiontotheMLS®RulesandRegulations,policiesandguidelinesthatmaybe

adoptedbytheBoardorCREAfromtimetotime,andtoallapplicableprovincialorfederallegislationorregulations,allDLF,VOWandIDXParticipantsshalladheretothesePermissionsManagementRules.

(b) No portion of the CREA Databases shall be distributed, provided to or made

accessible to any Person in any format or for any purpose that is not expresslyauthorizedinthesePermissionsManagementRules.

15.03 (a) CREAistheowneroftheCREADatabases;

(b) All data andother content of theCREADatabases is ownedbyCREA, theBoardand/ortheListingBrokerage;and

(c) NocopyrightownershipoftheCREADatabasesorofanydataorothercontenton

theCREADatabasesflowstotheParticipant.15.04 Participantsshallnotalter,modify,manipulate,scrape,storeorobscureinanywaythe

CREADatabasesorwebpages,anydataorothercontentontheCREADatabasesorwebpages,oranydisclaimersornotices.

15.05 If a Participant is in violation of any rule, regulation or policy of the Board or CREA

relating to the operation of any of the PermissionsManagement facilities, the Boardmay,inadditiontoallotherremediesavailable,requiretheParticipanttoimmediatelyceaseandclosetheoperationoftheParticipant'sDLF,VOWorIDX,asthecasemaybe.

15.06 Participants'useofListingsofotherParticipantsonanyofthePermissionsManagement

facilitiesissubjecttotheconsentofsuchotherParticipants.

(a) Participants'consentfordisplayoftheirListingsbyotherParticipantsonVOWsandDLFspursuanttothesePermissionsManagementRulesispresumedunlessaVOWorDLF Participant independently and affirmativelywithholds that consent ("optsout"). Brokerages may independently opt out of the VOWs or DLFs of allParticipantsonablanketbasis("blanketoptout").BlanketoptingoutofaVOWorDLFcanbeaccomplishedbythePrincipalBrokersonotifyingeithertheBoardor,attheoptionof theBoard,CREA. CREAor theBoard shall cause theListingsof theoptingoutFirmMembernottobedisplayedontherealtor.caandICX.CAandIXNpagesproducedfortheVOWorDLFofotherParticipants.



(b) FirmMembersarepresumednottoconsenttotheirListingsbeingdisplayedontheIDXsofIDXParticipantsunlesstheyhaveaffirmativelyoptedinthroughtheowneroftheIDXbythePrincipalBroker'sadvisingtheBoardorCREAinwritingthattheywishtoparticipateinaspecificIDX.

(c) IfanyFirmMemberoptsoutofaVOWorDLF,orfailstooptintoanIDX,neitherthe

Principal Broker nor anyBrokerMembers or SalespersonMembersEmployed bythatFirmMemberarepermittedtoparticipateintheVOW,DLForIDX,asthecasemaybe.

(d) AnyFirmMemberthatoptsoutofDLFisnotpermittedtoparticipateinanIDXora

VOW.15.07 FramescreatedbyaDLF,VOWorIDXParticipant:

(a) must not display any franchise, Firm Member or corporate trademarks or logoswhentherealtor.caandICX.CApagesaredisplayed;and

(b) mustdisplayallcontactinformationwhichisrequiredtobeshowninadvertisingby

provinciallaw/regulationortheCREACodeofEthics. Inaddition, theuseof frames forrealtor.ca and ICX.CApages issubject to theMLS®

RulesandRegulations,policiesandguidelinesoftheBoardandCREAasamendedfromtimetotime.

15.08 PagescreatedforuseonaPermissionsManagementfacility(i.e.DLF,VOWorIDX)must

only be displayed on the particular Permissions Management facility for which theywerecreatedandcannotbeusedforanyotherPermissionsManagementfacility.

RulesforDeepLinkingandFramingrealtor.caandICX.CAPagesforWebsitesOtherThanIDXsandVOWs15.09 DLFParticipantsmaycausetoappearontheirInternetwebsiteswithinframesoftheir

owndesign:

(a) therealtor.caandICX.CApagescontainingtheListingsfromtheBoard;

(b) therealtor.caandICX.CApagescontainingtheListingsofotherrealestateboardsthatpermitthistypeofdeeplinkingandframingofrealtor.ca/ICX.CA.

VOWProgramRules15.10 VOWParticipantsmayprovidebrokerageservicesviaaVOWthatincludemakingVOW

Dataavailablefromrealtor.caandICX.CAandIXN,butonlytoconsumers(hereinafter"Registered Buyers") with whom the VOW Participants have first establishedrelationships, including completion of all actions and/or forms respecting agencydisclosurerequiredbyprovincial lawor regulation inconnectionwithprovidingRealEstateBrokerageservicestoclientsandcustomers.



15.11 VOWParticipantsmust obtain the name and valid e‐mail address of eachRegisteredBuyer.

15.12 VOW Participants must send an e‐mail to any Registered Buyer confirming that the

RegisteredBuyerhasagreedtotheVOW'sTermsofUse.15.13 VOWParticipantsmayprovideaccess to theirVOWonlyafteraRegisteredBuyer'se‐

mail address is verified as valid and the Registered Buyer's agreement to the VOW'sTermsofUseisconfirmed.

15.14 VOWParticipants'TermsofUseshallincludethefollowingterms:

(a) that theRegisteredBuyeracknowledges that theseTermsofUsedonot createanagencyrelationshipwiththeVOWParticipant;

(b) that the VOW Data obtained from the VOW is only for the Registered Buyer's

personal,non‐commercialuse;

(c) that theRegisteredBuyerhasabona fide interest in thepurchase, saleor leaseofRealEstateofthetypebeingofferedthroughtheVOW;

(d) thattheRegisteredBuyerwillnotcopy,redistributeorretransmitanyoftheVOW

Dataorinformationprovided;and

(e) thattheRegisteredBuyeracknowledgesCREA'sownershipofandthevalidityofthecopyrightintheCREADatabases.

VOWParticipants'TermsofUsemayalso includeotherprovisionsdeterminedbythe

VOWParticipant.15.15 VOWParticipants'TermsofUseshallnotimposeafinancialobligationonaRegistered

Buyer. Financial obligations, if any, must be established separately from the VOWParticipant's Terms of Use, must be prominently labelled, and may not be acceptedsolelybya"mouseclick".

15.16 VOW Participants' Terms of Use shall not create any Agency Agreement between a

Registered Buyer and the VOW Participant. Agency Agreements, if any, must beestablishedseparatelyfromtheVOWParticipant'sTermsofUse,mustbeprominentlylabelled,andmaynotbeacceptedsolelybya"mouseclick".

15.17 The Registered Buyermust supply a user name and a password, the combination of

whichmustbedifferent fromthoseofallotherRegisteredBuyersof theVOW,beforebeing permitted to search and view VOW Data via the VOW. The user name andpassword may be established by the Registered Buyer or may be supplied by theParticipant,attheoptionoftheVOWParticipant.

15.18 Participants' VOWs must protect VOW Data from misappropriation by employing

reasonable efforts to monitor for and prevent "scraping" and other unauthorizedaccessing,reproductionoruseoftheVOWData.



15.19 VOWParticipantsshallnotalter,modify,manipulate,scrape,storeorobscuretheVOWData(oranydisclaimersornoticestherein)inanyway.

15.20 VOWsmustdisplaytheVOWParticipant'sprivacypolicy informingRegisteredBuyers

howinformationtheyprovidemaybecollected,usedanddisclosed,inaccordancewithapplicableprivacylegislation.

15.21 VOW Participants shall not provide the identity of Registered Buyers to any other

Personexceptwhere:

(a) theVOWParticipant'sresidentialRealEstateBrokerageactivitiesprincipallyconsistofListingorTradingproperties;

(b) RegisteredBuyersareseekingproperty inapricerangeor ina locationforwhich

theVOWParticipantordinarilydoesnotprovideRealEstateBrokerageservices;and

(c) The number of Registered Buyers' identities provided is insubstantial, or thecorresponding revenue generated is an insubstantial portion of the VOWParticipant'sRealEstateBrokerageactivities.

For purposes of this Section 15.21, "Trading" does not include making referrals of

prospectiveBuyerstootherBrokeragesand"Listing"doesnotincludemakingreferralsofprospectiveSellerstootherBrokerages.

TheprovisionsofthisSection15.21arenotmeanttoreduce,inanymanner,theprivacy

obligationsofVOWParticipants.VOWParticipantsareexpectedtoobtainallnecessaryconsentstodisclosewhicharenecessaryundertherelevantprivacylegislation.

15.22 VOWParticipants shall notify theBoardof their intention to create aVOW, and shall

maketheirVOWdirectlyaccessibletotheBoard,CREAandotherMembersortheirdulyauthorized representatives for purposes of monitoring/ensuring compliance withapplicablerules,regulations,policiesandguidelines.

15.23 Participants'VOWsmayincludeotherappropriatedisclaimersnecessaryoradvisableto

protecttheVOWParticipantand/ortheBoardandCREAfromliability.15.24 RegisteredBuyers'passwordsshallbevalidforaperiodnolongerthan30days,after

whichsuchpasswordsmustbereconfirmedorchanged.15.25 BrokerMembers and SalespersonMembers of VOW Participantsmay operate VOWs

subjecttotheirPrincipalBroker'sconsentandcontrol. BoththePrincipalBrokerandthe BrokerMember or SalespersonMember operating the VOW shall be accountableunderthesePermissionsManagementRuleswithrespecttotheoperationofanysuchVOW.

IDXProgramRules15.26 The IDX Data or any portion thereof may not be displayed on any Internet website

exceptanIDX.



15.27 Withinfourteen(14)daysafterbeingrequestedbytheBoardorCREAtodoso,anIDXParticipantmustmake such changes to its IDX as required by the Board or CREA toresolve any violation of these Permissions Management Rules or any other rules,regulations,policiesorguidelinesoftheBoardorCREA.

15.28 ListingsfromtheBoardshallonlybeexcludedfromdisplayonParticipants'IDXsbased

onobjectivecriteria(e.g.typeofproperty,Listedprice,andgeographicallocation).

Kitchener-Waterloo Real Estate Board Bylaw No. 1 Schedules


SCHEDULEA

JURISDICTIONALAREAKitchener‐WaterlooAssociationofREALTORS®



SCHEDULEB

COMMISSIONTRUSTAGREEMENTTo: TheCo‐operatingBrokerageshownontheforegoingAgreementofPurchaseandSale Inconsiderationof theCo‐operatingBrokerageprocuring the foregoingAgreementofPurchaseandSale,IherebyirrevocablydeclarethatallmoniesreceivedorreceivablebymeinconnectionwiththeTradeascontemplatedinArticle14,Section14.02oftheMLS®RulesandRegulationsoftheKitchener‐WaterlooAssociationofREALTORS®shallbereceivableandheldintrustunderthetermssetoutinArticle14,Section14.07oftheseMLS®RulesandRegulations,which are incorporated herein by reference as if set out at length. This agreement shallconstituteaCommissionTrustAgreementasdefinedintheseMLS®RulesandRegulations,andshallbesubjecttoandgovernedbytheseMLS®RulesandRegulationspertainingtoCommissionTrust. For the purposes of this CommissionTrustAgreement, the CommissionTrustAmountshallbe. DATEDasofthedateandtimeoftheacceptanceoftheforegoingAgreementofPurchaseandSale. Acknowledgedby: SignatureofListingBrokerage SignatureofCo‐operatingBrokerageorauthorizedrepresentative orauthorizedrepresentative



SCHEDULEC

REGIONALARBITRATION,DISCIPLINEANDAPPEALAGREEMENT

ThisAGREEMENTmadethisdayof,19.

BETWEEN:

REALESTATEBOARD

oftheFirstPart

AND

REALESTATEBOARD

oftheSecondPart

In consideration of the mutual terms and agreements

contained below and exchanged between the Parties, the Parties

agreeasfollows:

1. Term

ThisAgreementshallremaininfullforceuntilitisterminated

pursuanttothetermsofSection3below.

2. Definitions

The following words or phrases shall have the meanings

ascribedtothem:

(a)"Home Board" shall mean the Real Estate Board within

which theArbitration,Discipline orAppealHearing is to

takeplace;

(b)"SignatoryBoard"shallmeananyRealEstateBoardwhich

isaPartytothisAgreement.

Allothercapitalizedtermscontainedhereinbutnotdefinedherein

shall have themeaning ascribed thereto in the bylaw of the

Parties.

3. Termination

ThisAgreementshallterminate:

(a) bymutualwrittenconsentoftheSignatoryBoards;

(b) upon 90 days written notice of one Signatory Board to

another.

4. Amendment

ThisAgreementmaybealteredoramendedatanytimebythe

mutualwrittenconsentoftheSignatoryBoards.

5. RegionalArbitration

(a) EachSignatory Board shall make available to all other

Signatory Boards, upon request, the members of their

ArbitrationCommittees for thepurposeof servingonan

ArbitrationPanelattheHomeBoard.

(b) TheChair of theArbitrationCommittee of any Signatory

Boardmayfromtimetotime,inwriting,contacttheChair

oftheArbitrationCommitteeofanyotherSignatoryBoard

and request that members of that Signatory Board's

ArbitrationCommittee sit on anArbitrationPanel at the

HomeBoard.

(c)WhenservingonanArbitrationPanelat theHomeBoard,

members of Signatory Boards are bound by the bylaw,

MLS®rulesandregulations,andpoliciesandprocedures

oftheHomeBoard.

(d) Members of the Signatory Boards serving on an

ArbitrationPanelattheHomeBoardaredeemedtohave

thesamerightsandprivileges,obligationsandindemnity

asArbitrationPanelmembersfromtheHomeBoard.

(e) Hearingdatesmustbesetatamutuallyconvenient time

forthemembersoftheArbitrationPanel.

6. RegionalDiscipline

(a) Each Signatory Board shall make available to all other


Discipline Committees for the purpose of serving on a

DisciplineHearingPanelattheHomeBoard.

(b) The Chair of the Discipline Committee of any Signatory

Boardmayfromtimetotime,inwriting,contacttheChair

oftheDisciplineCommitteeofanyotherSignatoryBoard

and request that members of that Signatory Board's

DisciplineCommitteesitonaDisciplineHearingPanelat

theHomeBoard.

(c) WhenservingonaDisciplineHearingPanelat theHome

Board, members of Signatory Boards are bound by the

bylaw, MLS® rules and regulations, and policies and

proceduresoftheHomeBoard.

(d Membersof theSignatoryBoardsservingonaDiscipline

HearingPanelattheHomeBoardaredeemedtohavethe

same rights and privileges, obligations and indemnity as

DisciplineHearingPanelmembersfromtheHomeBoard.


forthemembersoftheDisciplineHearingPanel.

7. RegionalAppealofDisciplineHearingDecision

(a) Each Signatory Board shall make available to all other


BoardofDirectorsforthepurposeofservingonanAppeal

PanelattheHomeBoard.

(b) The President of any Signatory Boardmay from time to

time, in writing, contact the President of any other

Signatory Board and request that members of that

Signatory Board's Board of Directors sit on an Appeal

PanelattheHomeBoard.

(c) When serving on an Appeal Panel at the Home Board,

members of Signatory Boards are bound by the bylaw,

MLS®rulesandregulations,andpoliciesandprocedures

oftheHomeBoard.

(d) Members of the Signatory Boards serving on an Appeal

Panel at the Home Board are deemed to have the same

rightsandprivileges,obligationsandindemnityasAppeal

PanelmembersfromtheHomeBoard.




forthemembersoftheAppealPanel.

8. CorporateUndertaking

Prior to signing this Agreement, each Signatory Board shall

havetakenthenecessarycorporateactiontochangeitsBylaw

toprovidefortheimplementationofthisAgreement.

9. Notices/Correspondence

(a) Notices tobegivenunderthisAgreementshallbeserved

personally by facsimile transmission or by prepaid

registeredmail.

(b) Unless otherwise changed by notice from one Signatory

Boardtoanothernoticeshallbeservedto:

REALESTATEBOARD

REALESTATEBOARD

AuthorizedSignatureDate



SCHEDULED

APPEALOFARBITRATORS'AWARD

Section1‐FilingtheAppealofArbitrators'Award

1.01 The OREA Appeal Panel does not have jurisdiction to

process,hearorotherwisedealwithanAppealunless:

(a) the Appellant files the Appeal on FormAwithin thirty

(30) days of the Appellant receiving the Arbitrators'

award;

(b) the duly completed Form A is received by the Chief

ExecutiveOfficerwithinsuchthirty(30)dayperiod;and

(c) the Appellant pays to OREA, at the time of filing the

Appeal,afilingfeeintheamountofsevenhundredand

fiftydollars($750.00)orsuchotheramountasmaybe

establishedfromtimetotimebytheboardofdirectors

ofOREA,incashorbycertifiedchequeormoneyorder

payabletoOREA.

Section2‐ReplytoAppeal

2.01 UponreceiptoftheAppeal,theChiefExecutiveOfficershall

forwardacopyofittotheRespondent.

2.02 TheRespondentshallfilewiththeChiefExecutiveOfficer,on

or before a date set out in the notice from the Chief

ExecutiveOfficer,areplytotheAppeal,providedthatsucha

dateshallnotbelessthanfifteen(15)daysfromthedatethe

notice from the Chief Executive Officer was sent to the

Respondent.

2.03 When the Chief Executive Officer receives the reply to the

Appealheshall immediately forwardacopyofsametothe

Appellant.

2.04 If the Respondent fails to deliver a Reply within the

prescribed time period, or fails or refuses to appear at an

Appealhearing,theOREAAppealPanelmayproceedtohear

and determine the matter only upon the Appellant's

attendanceattheAppealhearingand/oruponFormAfiled

by the Appellant and the Reply, if any, filed by the

Respondent.

Section3‐NoticeofAppealofArbitrators'Award

3.01 TheChiefExecutiveOfficershallnotifytheArbitrationPanel

Chair that the Arbitrators' award is being appealed, and

uponreceivingsuchnotificationtheArbitrationPanelChair

shall send the Record of the Arbitration Hearing, as

describedinSection15ofArticleVIII,totheChiefExecutive

Officer.

Section4‐NoticeofAppealHearing

4.01 The Chief Executive Officer shall notify the Appellant and

Respondent, inwriting,of thedate, timeandplace thatthe

Appealistobeheard,itbeingagreedthatsuchdatemaynot

besoonerthanthirty(30)daysfromthedatethattheChief

Executive Officer first received an Appeal as set out in

Section16ofArticleVIIIandSection1ofSchedule"D".

Section5‐RepresentationatOREAAppealHearing

5.01 At an Appeal, the Appellant and Respondent may be

represented by a lawyer or by a Broker Member or a

SalespersonMember. The OREA Appeal Panelmay retain

legal counsel to sit at the Appeal hearing and advise the

OREA Appeal Panel on any and all matters of law, but he

shall not take part in the deliberation or decision of the

OREAAppealPanel.

5.02 WhereanAppellantorRespondentistoberepresentedbya

lawyer itshallsonotify, inwriting, theotherpartyandthe

Chief Executive Officer, such notice to be received by the

ChiefExecutiveOfficerand theotherpartyat least five (5)

dayspriortothedatesetforhearingtheAppeal.

Section6‐AppointmentofOREAAppealPanel

6.01 ThereshallbeanOREAAppealPanelofatleasttwenty(20)

membersofOREA.

6.02 The Chief Executive Officer shall have full authority to

appointmemberstotheOREAAppealPanelandmayfillany

vacanciesastheymayoccur.

6.03 WheretheChiefExecutiveOfficerreceivesanAppealasset

out in Section 16 of Article VIII and Section 1 of Schedule

"D",heshallappointthree(3)membersoftheOREAAppeal

Panelundertheby‐lawofOREAtohear,process,decideand

otherwisedisposeoftheAppeal.

Section7‐NatureofArbitrationAppealHearing

7.01 Both the Appellant and Respondent shall be given full

opportunitytopresentbothoralandwrittenarguments.



7.02 At an Appeal hearing neither the Appellant nor the

Respondent shall be allowed to present any new evidence

since theAppeal is tobedecidedsolelyon theevidenceas

setoutintheRecordoftheArbitrationHearingasdescribed

inSection15ofArticleVIII.

7.03 An Appeal shall only be with respect to the question of

whetherornottheArbitrationPanelhadthejurisdictionto

make its award or whether or not there was a denial of

naturaljustice.

Section8‐PowersofOREAAppealPanel

8.01 Subject to the provisions of Section 7 of this Schedule "D"

andSection12.02ofArticleVIII, theOREAAppealPanelof

three (3) members appointed as per Section 6 of this

Schedule "D" shall possess all of the powers of arbitrators

undertheArbitrationAct.

Section9‐QualificationsofOREAAppealPanel

9.01 No person may serve on the OREA Appeal Panel as

appointedunderSection6.03ofthisSchedule"D"where:

(a) he has, either directly or indirectly, any personal or

financialinterestineitherofthepartiestotheAppeal;

(b) he is related by either blood or marriage to the

AppellantortheRespondentortoanyofficer,director,

shareholder, partner or Employee of either the

AppellantorRespondent;or

(c) thereisanyotherbias.

Section10‐OREAAppealPanelAward

10.01TheOREAAppealPanelappointedunderSection6.03ofthis

Schedule"D"may:

(a) dismisstheAppeal;

(b) granttheAppeal;

(c) (i) order that the filing fee paid to OREA or any

portionofitberetainedbyOREAtocoveritscosts

inhandlingtheAppeal;

(ii) order that all or a part of the filing fee paid to

OREAbereturnedtotheAppellant;and/or

(iii) order that the Respondent reimburse the

Appellantinanamountequaltoalloranypartof

thefilingfeepaidbytheAppellanttoOREA;

(d) amendthedecisionoftheArbitrationPanelastheOREA

AppealPaneldeemsappropriate;and/or

(e) remit the subject matter of the Appeal back to the

Arbitration Committee for a new ArbitrationHearing

in whole or in part, and at the OREA Appeal Panel's

discretion, by a differently constituted Arbitration

Panel.

10.02The OREA Appeal Panel award shall be in writing, shall

contain the reasons for the award, shall be signed by the

membersof theOREAAppealPanelor theChair,andshall

beforwardedtotheChiefExecutiveOfficer.

10.03TheChiefExecutiveOfficershallforwardacopyoftheOREA

Appeal Panel award to the Appellant and Respondent

immediatelyafterhehasreceivedit.



FORMA (ForthepurposesofAppealsdescribedinArticleVIIIandSchedule"D") NOTICEOFAPPEALBETWEEN: (APPELLANT) ‐and‐ (RESPONDENT)

1.The Appellant hereby Appeals the Arbitrators' award of the Kitchener‐Waterloo

AssociationofREALTORS®datedthedayof

20.

2.TheArbitrationPanelChairmanwas

3.TheaddressoftheAppellantis

4.TheaddressoftheRespondentis5.TheAppellantisaMemberofthefollowingRealEstateBoard(s):6.TheAppellantAppealstheArbitrators'awardforthefollowingreasons:[Note: Ifmorespace is required,attachadditionalsheets. According toSection7ofSchedule "D", the Record of the Arbitration Hearing, this Notice of Appeal, and theRespondent'sreplywillbe theonlydocumentssubmittedto theOREAAppealPanel.Please ensure that your reasons for Appeal are complete and detailed. Please seeSection7.03ofSchedule"D"whichsetsoutthegroundsforAppeal.]DATEDthisdayof,20. FirmName Signature