Upload
patilchetan2719
View
216
Download
0
Embed Size (px)
Citation preview
7/23/2019 ByD Go Live Services Introduction for Solution Resellers v1
http://slidepdf.com/reader/full/byd-go-live-services-introduction-for-solution-resellers-v1 1/35
© SAP AG 2010. All rights reserved. / Page 1
AP Business
ByDesign
ervices
Introduction to SAP
Business ByDesign Go-
ive Services
7/23/2019 ByD Go Live Services Introduction for Solution Resellers v1
http://slidepdf.com/reader/full/byd-go-live-services-introduction-for-solution-resellers-v1 2/35
© SAP AG 2010. All rights reserved. / Page 2
Agenda
SAP Business ByDesign Go-Live
Service Portfolio
Getting Started – Service Adviser
Enablement
Assets & Tools for Selling & Delivering
Go-Live Services
7/23/2019 ByD Go Live Services Introduction for Solution Resellers v1
http://slidepdf.com/reader/full/byd-go-live-services-introduction-for-solution-resellers-v1 3/35
© SAP AG 2010. All rights reserved. / Page !
Predicta"le e##ort
$lear delivera"les
Accelerated ti%e to value
SAP Business ByDesign Go-Live Services
&'ecutive Su%%ary
Selecting SAP Business ByDesign Go-ive Services results in #aster e'ecution(
lo)er costs and ris*s( a +uic*er ti%e to value and greater trans,arencythroughout the delivery ,rocess.
Deep Knowledge of SAP Business ByDesign & Services
Extensive Implementation Experience
Proven & Engineered Delivery Metods
7/23/2019 ByD Go Live Services Introduction for Solution Resellers v1
http://slidepdf.com/reader/full/byd-go-live-services-introduction-for-solution-resellers-v1 4/35
© SAP AG 2010. All rights reserved. / Page
ByDesign Go-Live Service Portfolio
De,ending on $usto%er eeds
B!SI"ESS SE#$I%ES
'()I$E ASSIS*A"%E
Manage your Go-Live Project with SAPexpert assistance.
'()I$E E+E%!*I'"
Rely on SAP expertise to manage your Go-Live Project.
S*A#*E# PA%KAES
Maximize ene!ts o" stan#ar# est practices$get starte# "ast an# lay "oun#ations "or
"urther scope expansion.
I"*E#A*E & E+*E"D SE#$I%ES
S A P B / S I . & S S B 0 D & S I G .
G 1 -
I 2 & 3 & 4 5 1 D 1 1 G 0
#!" & ADAP* SE#$I%ES
C u s t o m e r
S A P /
P a r t n e r
) e
v e l o f # e s p o n s i , i l i t y
Highly Standardized Customer Specific Degree of Scope -lexi,ility
Base 'fferings
Add.l Services
4he SAP Business ByDesign Go-ive Services )ere s,eci#ically designed to hel, custo%ers
ta*e #ull advantage o# the solution ease o# de,loy%ent.
7/23/2019 ByD Go Live Services Introduction for Solution Resellers v1
http://slidepdf.com/reader/full/byd-go-live-services-introduction-for-solution-resellers-v1 5/35
© SAP AG 2010. All rights reserved. / Page 6
Go-Live Services
Go-ive &'ecution and Go-ive Assistance Service
G-L!"E E#E$%T!
4he o()ive Execution Service is the ideal choice #or custo%ers
)ho7
8ant to ta*e %a'i%u% advantage o# SAP9s e',ertise and let SAP /
Partner drive the %a:ority o# the ,ro:ect activities including Pro:ect
3anage%ent
i%it the ,ro:ect )or*load #or the e%,loyeeseverage "est ,ractices #or "usiness ,rocesses and ,ro:ect
%anage%ent
G-L!"E ASS!STA$E
4he o()ive Assistance Service is the ideal choice #or
custo%ers )ho78ant to reduce the overall ,ro:ect costs "y e'ecuting the %a:ority o#
the ,ro:ect activity including Pro:ect 3anage%ent
Pre#er SAP / Partner to act as a trusted advisor( ,rovide guidance
through oversight and ensure that the critical ,ro:ect %ilestones are
achieved
7/23/2019 ByD Go Live Services Introduction for Solution Resellers v1
http://slidepdf.com/reader/full/byd-go-live-services-introduction-for-solution-resellers-v1 6/35
© SAP AG 2010. All rights reserved. / Page ;
Go-Live E'ecution vs( Go-Live Assistance
Activities ,er Su":ect Area
Su,/ect Area o()ive Execution Activities o()ive Assistance Activities
Pro:ect3anage%ent
&'ecution and %onitoring o# ,ro:ect%anage%ent activities #ro% ,lanning to Go-ive(including sco,e veri#ication( ris* and resource%anage%ent
Assistance in ,ro:ect %anage%ent activities#ro% ,ro:ect setu, to Go-ive( including sco,everi#ication
<ine-4uning
Scheduling( e'ecution( and veri#ication o# #ine-tuning activities )ith the custo%er( %a,,ing o#organi=ational structure> %onitoring and trac*ingo# co%,letion status
Assistance in ,lanning and ,er#or%ing #ine-tuning activities( including guidance on ho)"est to #ine-tune the solution> chec* o#organi=ational structure setu, and #ine-tuning
results
Data 3igration
Delivery o# the Data 3igration 8or*sho, toe',lain the overall a,,roach( the data %igrationtool and the related docu%entation
Instruction on ho) to #ill source data into theSAP e'cel te%,lates( or ho) to ,er#or% %anualdata entry. Assistance to the custo%er as they,er#or% validation( si%ulation and actual i%,ort
ste,s.
Delivery o# the Data 3igration 8or*sho, toe',lain the overall a,,roach( the data%igration tool and the related docu%entation
Instruction on ho) to #ill source data into theSAP e'cel te%,lates( or ho) to ,er#or%%anual data entry. Assistance to the custo%eras they ,er#or% validation( si%ulation and
actual i%,ort ste,s.
4esting
rgani=ation o# test ,hase> assistance and%onitoring o# integration and acce,tance testactivities> su,,ort #or issue resolution
Assistance in ,lanning and ,er#or%ing testingactivities> chec* o# testing status and de#inedactions #or identi#ied ,ro"le%s> su,,ort #orissue resolution )hen re+uired
Going ive?$utover@
3onitoring and su,,ort o# Go-ive activities(,lanning and e'ecution o# cutover ,rocess( and
#inal Go-ive veri#ication
Assistance in ,lanning and ,re,aring cutover,hase> su,,ort o# Go-ive eadiness $hec*
7/23/2019 ByD Go Live Services Introduction for Solution Resellers v1
http://slidepdf.com/reader/full/byd-go-live-services-introduction-for-solution-resellers-v1 7/35© SAP AG 2010. All rights reserved. / Page
Starter Pac)ages
3otivation and Design Princi,les
*otivation
$usto%ers )ant to i%,le%ent ByDesign +uic*ly and cost e##iciently
$usto%ers )ant to leverage "est ,ractices #or "usiness ,rocesses
$usto%ers )ant to get a ready-to-run solution ?C0/20 rule@
Design Principles for Starter Pac0ages
SAP delivers all service ,ac*ages at a #i'ed ,rice
All service ,ac*ages have a clearly de#ined( #i'ed sco,e( de#ined duration and a #i'ed
,rice
All service ,ac*ages are "ased u,on "est ,ractices and/or ,re-con#igured solutions
All service ,ac*ages could "e easily e'tended to #ull sco,e in a second ,ro:ect ,hase
?a#ter Go-ive@( "ased on individual re+uire%ents
e%ote/onsite %i' o# engage%ent
7/23/2019 ByD Go Live Services Introduction for Solution Resellers v1
http://slidepdf.com/reader/full/byd-go-live-services-introduction-for-solution-resellers-v1 8/35© SAP AG 2010. All rights reserved. / Page C
$+* Starter Pac)age
Mar0eting 12 Business Pac0ages3 3ar*et Develo,%ent( $a%,aign 3anage%ent
Sales 14 Business Pac0ages3 ead-,,ortunity
Definition
$usto%er elationshi, 3anage%ent ?$3@ Pac*age ?10- 20 users ( 1 legal entity@
Best ,ractice ,rocesses ,reselected
o integration or other custo%i=ation
$ountry s,eci#ic assu%,tions ?travel assu%,tions( etc.@
Go ive in ! )ee*s or less
7/23/2019 ByD Go Live Services Introduction for Solution Resellers v1
http://slidepdf.com/reader/full/byd-go-live-services-introduction-for-solution-resellers-v1 9/35© SAP AG 2010. All rights reserved. / Page
PSP Starter Pac)age
Mar0eting 12 Business Pac0ages3 3ar*et Develo,%ent( $a%,aign 3anage%ent
Sales 15 Business Pac0ages3 <ull Sco,e ?e'ce,t Sales Planning@
Sourcing and Purcasing 14 Business Pac0ages3 Su,,lier Base 3anage%ent( Purchase e+uests and rder
3anage%ent( Su,,lier Invoicing
Pro/ect Management 16 Business Pac0age3 Internal and ,ro:ect "ased services
-inancials 17 Business Pac0ages3 <ull Sco,e
8uman #esources 12 Business Pac0ages3 Personnel Ad%inistration( 4i%e and a"or 3anage%ent
Definition
Pro#essional Service Provider ?PSP@ Pac*age ?10 E 20 users( 1 legal entity@
Best ,ractice ,rocesses ,reselected
o integration or other custo%i=ation
$ountry s,eci#ic assu%,tions ?standard chart o# account a,,roach( travel
assu%,tions( etc.@
Go-ive in C )ee*s or less
7/23/2019 ByD Go Live Services Introduction for Solution Resellers v1
http://slidepdf.com/reader/full/byd-go-live-services-introduction-for-solution-resellers-v1 10/35© SAP AG 2010. All rights reserved. / Page 10
E+P Starter Pac)
Sales 12 Business Pac0ages3 Account %anage%ent ( 3anual invoice
Sourcing and Purcasing 12 Business Pac0ages3 Su,,lier Base 3anage%ent( Su,,lier Invoicing
Pro/ect Management 16 Business Pac0age3 Internal ,ro:ects
-inancials 17 Business Pac0ages3 <ull Sco,e including e',ense
8uman #esources 12 Business Pac0ages3 Personnel Ad%inistration( 4i%e and a"or 3anage%ent
Definition
Base &P to cover #ull <inancial Sco,e ?10 E 20 users( 1 legal entity@
Best ,ractice ,rocesses ,reselected
o integration or other custo%i=ation
$ountry s,eci#ic assu%,tions ?standard chart o# account a,,roach( travel
assu%,tions( etc.@
Go ive in ; )ee*s or less
7/23/2019 ByD Go Live Services Introduction for Solution Resellers v1
http://slidepdf.com/reader/full/byd-go-live-services-introduction-for-solution-resellers-v1 11/35© SAP AG 2010. All rights reserved. / Page 11
Additional Services ,a la carte
Enancement Services
$usto%er s,eci#ic re,orts/#or%s/I enhance%ents that not accessi"le thru the sel#service tool. Availa"le in t)o si=es( Fadvanced or Fe'tended ( de,ending on the
co%,le'ity.
Integration Services
Set u, o# an integration scenario to e'change data )ith third-,arty syste%s or "usiness
,artners.
Data Migration Execution
SAP %anaged Data 3igration ,rocess to li%it the involve%ent o# custo%er9s sta## and%itigate the ,ro:ect ris*s "y relying on a ,roven a,,roach.
o()ive Experience
Si%ulation o# the i%,le%entation o# an SAP Business ByDesign syste% over a #ive day
,eriod( serving as a %e%"er o# the ,ro:ect tea%.
Post o()ive Support
Additional assistance once the go-live ,ro:ect is co%,leted( tailored to custo%er needs. It
%ay include su,,ort in o,erations and/or in ada,tations ?change ,ro:ects@.
I n t e g r a t e a n d
E x t e n d S e r v i c e s
B u s i n e s s
S e r v i c e s
# u n &
A d a p t
S
e r v i c e s
7/23/2019 ByD Go Live Services Introduction for Solution Resellers v1
http://slidepdf.com/reader/full/byd-go-live-services-introduction-for-solution-resellers-v1 12/35© SAP AG 2010. All rights reserved. / Page 12
En.ancement Services
vervie)
&nhance%ent Services ,rovide custo%ers )ith a )ide range o# ,ossi"ilities to
ada,t and enhance their SAP Business ByDesign re,orts( #or%s and I9s"eyond the ca,a"ilities o##ered "y the sel# service tool. &nhance%ent
Services ,rovide custo%ers )ith a solution i# they )ant to7
Ada,t or create Print -orms to re#lect the custo%er9s individual
co%,any needs
Ada,t or create Analytic #eports to allo) custo%ers to ,er#or%
"usiness data analysis and decision su,,ort according to their needs.
Ada,t !ser Interfaces to re#lect s,eci#ic needs
&'tend SAP Business ByDesign )ith additional fields that are
"eyond standard syste% #eatures
&',ort &'cel 4e%,late to Export data #ro% SAP Business ByDesign
$usto%er re+uire%ents are analy=ed and ra,idly turned into tested and
veri#ied delivera"les.
7/23/2019 ByD Go Live Services Introduction for Solution Resellers v1
http://slidepdf.com/reader/full/byd-go-live-services-introduction-for-solution-resellers-v1 13/35© SAP AG 2010. All rights reserved. / Page 1!
En.ancement Services
Services in Detail
Print -orm services cover the creation and the ada,tation o# the
layout and the content o# ,rint #or%s such as ,urchase orders( sales
orders or )arehouse ,ic*ing lists.
Analytics #eport services cover the creation and the ada,tation o#
the layout and the content o# analytics re,orts( such as o,en orders
list( sales analysis or o,,ortunity ,i,eline analysis.
!ser Interface services cover the ada,tation o# e'isting userinter#aces/screens via role "ased ada,tation( #or e'a%,le( changing
the user inter#aces o# all %ar*eting-related )or* centers. ne I can
"e consist o# one screen ?advanced enhance%ent service o##ering@
or %ulti-screens ?e'tended enhance%ent service o##ering@.
-ield Extension services cover the addition o# ne) #ields to e'isting
"usiness o":ects that are su,,orted "y a standard data #lo) in thea,,lication( as )ell as the visuali=ation o# the ne) #ields on I
screens.
Export Excel *emplate service ,rovides the a"ility to generate a
3icroso#t &'cel #ile )ith a ,rede#ined layout that is used to e',ort
data #ro% SAP Business ByDesign. It ena"les users to locally
%ani,ulate and analy=e the e',orted data "ased on s,eci#icre+uire%ents.
7/23/2019 ByD Go Live Services Introduction for Solution Resellers v1
http://slidepdf.com/reader/full/byd-go-live-services-introduction-for-solution-resellers-v1 14/35© SAP AG 2010. All rights reserved. / Page 1
!ntegration Services
vervie)
Integration Services are designed to #ul#ill the re+uire%ents #or third-,arty
integration. A third-,arty integration is used to e'change data "et)eenBusiness ByDesign and another custo%er syste% or a custo%er9s "usiness
,artner.
SAP Business ByDesign integration e',erts colla"orate )ith the custo%er9s
*ey users to outline the targeted syste% architecture( to assess the relevant
integration / colla"oration scenarios +uic*ly.
Integration Services ,rovides the #ollo)ing "ene#its7
3ini%i=es ti%e to value "y leveraging relia"le e',ertise
Possi"ility to ta*e #ull advantage o# custo%er9s e'isting I4 invest%ent
Accelerated setu, o# colla"oration )ith "usiness ,artners
3ini%i=ed ti%e to ada,t in case changes need to "e %ade
o e',ert e',ertise re+uired
7/23/2019 ByD Go Live Services Introduction for Solution Resellers v1
http://slidepdf.com/reader/full/byd-go-live-services-introduction-for-solution-resellers-v1 15/35© SAP AG 2010. All rights reserved. / Page 16
Data *igration E'ecution Service
vervie)
8ith the Data 3igration &'ecution services #or SAP Business ByDesign SAP
ta*es res,onsi"ility #or %ost o# the *ey activities related to %oving the
custo%er9s "usiness data #ro% the legacy syste%s into SAP Business
ByDesign.
A li%ited Data 3igration sco,e is already included in the G& and GA
services delivered in an Fassistance #or% )ith the custo%er ,er#or%ing the
%a:ority o# the tas*s and SAP ena"ling hi% and su,,orting the%.
I# the custo%er )ants SAP to "e in the driver9s seat o# %ost o# the Data3igration activities the Data 3igration &'ecution service is the right solution
#or the%. 4his service is o##ered only to G& custo%ers.
SAP e',erts start )ith the de#inition o# the %igration ,lan that covers all the
a,,ro,riate ,arts o# the "usiness. 4hey %a,( u,load( validate and i%,ort data
using a s,eciali=ed %igration tool that %a'i%i=es s,eed and %ini%i=es errors.
4he ,rocess is re,eated right "e#ore go-live to ca,ture u,-to-date data.Because all services are delivered re%otely and at a #i'ed ,rice( cost and
+uality o# the %igration ,ro:ect are under control
8hether the "usiness data %a,s to the ,rede#ined te%,lates or the data
structures are uni+ue( )ith the Data 3igration &'ecution service e',erts )ill
%anage the ,rocess #or the custo%er li%iting the involve%ent o# their sta## and
%itigating the ,ro:ect ris*s "y relying on a ,roven a,,roach.
7/23/2019 ByD Go Live Services Introduction for Solution Resellers v1
http://slidepdf.com/reader/full/byd-go-live-services-introduction-for-solution-resellers-v1 16/35© SAP AG 2010. All rights reserved. / Page 1;
Go-Live e#/erience 0or)s.o/ 1GL#2
vervie)
Partici,ants o# the Go-ive eH,erience 8or*sho, ?GH@ #or SAP Business
ByDesign e',erience the i%,le%entation "est ,ractices that SAP has re#ined
over ti%e. 4he )or*sho, "rings to the% to the )orld o# A*ron( a #ictitious
%idsi=e enter,rise that decided to i%,le%ent the SAP Business ByDesign
solution.
4he target audience o# this 6-day )or*sho, is ,ro:ect %anagers(
i%,le%entation ,ro:ect tea% %e%"ers and *ey users )ho re+uire an
understanding o# the SAP Business ByDesign i%,le%entation ,rocess.
8or*sho, ,artici,ants ,lay the role o# A*ron e%,loyees assigned to the A*ron
Go-ive ,ro:ect. 4heir %ission is to ,re,are the SAP Business ByDesign
solution #or live o,erations and ,resent the #unctionality as )ell as assess the
go-live readiness.
Selected to,ics covered in the GH are7
Sco,ing( including syste% creation and de,loy%ent $o%,letion o# the Go-ive Activity ist( including7
,re,aration( such as organi=ational structure and *ey user set-u,
#ine-tuning o# syste% ta"les( such as chart o# accounts
%igration o# %aster data( such as e%,loyees and custo%ers
"usiness scenario testing( such as ,rocure-to-,ay
Incident %anage%ent
earning a"out resources and tools
7/23/2019 ByD Go Live Services Introduction for Solution Resellers v1
http://slidepdf.com/reader/full/byd-go-live-services-introduction-for-solution-resellers-v1 17/35© SAP AG 2010. All rights reserved. / Page 1
Post Go-Live Su//ort
vervie)
4he Post Go-ive Su,,ort service covers a )ide range o# activities that can
ta*e ,lace a#ter the co%,letion o# the go-live ,ro:ect such as7
%onitoring o# the syste%
su,,ort to end users
su,,ort during ,eriod-end closing
setu, changes
others
4he sco,e o# the service includes a set o# ,rede#ined activities( "ut can "e
tailored to custo%er needs.
7/23/2019 ByD Go Live Services Introduction for Solution Resellers v1
http://slidepdf.com/reader/full/byd-go-live-services-introduction-for-solution-resellers-v1 18/35© SAP AG 2010. All rights reserved. / Page 1C
Agenda
SAP Business ByDesign Go-Live
Service Portfolio
Getting Started – Service Adviser
Enablement
Assets & Tools for Selling & DeliveringGo-Live Services
7/23/2019 ByD Go Live Services Introduction for Solution Resellers v1
http://slidepdf.com/reader/full/byd-go-live-services-introduction-for-solution-resellers-v1 19/35© SAP AG 2010. All rights reserved. / Page 1
Successful Service Delivery
Service Adviser ole
T.e ervice Adviser su//orts multi/le customers during
t.e Go-Live and +un &Ada/t /.ase to ensure customer
success(
P o r t # o l i o o # S e r v i c e s
Service Adviser 4ea% $usto%ers
Deliver services #ro% our service ,ort#olio
8or* o##site or onsite at the custo%er
Service Adviser tea% has *ey res,onsi"ilities )ithin a ,ro:ect7
Provide "usiness and solution *no)ledge 3anage custo%er e',ectations and sco,e
7/23/2019 ByD Go Live Services Introduction for Solution Resellers v1
http://slidepdf.com/reader/full/byd-go-live-services-introduction-for-solution-resellers-v1 20/35© SAP AG 2010. All rights reserved. / Page 20
3ualification as Prere4uisite
Sta##ing and &na"le%ent e+uire%ents
&na"le%ent Juali#ication e+uire%ent
Pre-re+uisites are that ,rior to #irst custo%er engage%ents each Service Advisor involved in
the success#ul delivery o# SAP Business ByDesign services and i%,le%entation ,ro:ects ise',ected to
$o%,lete the role-"ased learning %a,
Juali#y against the latest ,ro:ect release
Gain hands-on e',erience via sel#-ena"le%ent syste%s and
Attend a Go-ive &',erience 8or*sho, ?GH@
Initial ra%,-u, o# Service Advisers re+uires a"out )ee*s to co%,lete
<unctional &',ertise
At least one #unctional e',ert in <inancials ?incl. $ontrolling and Pro:ect 3anage%ent@ and
ogistics ?3anu#acturing and Service / 4rade@
<urther #unctional e',ertise de,ending on ,lanned industry s,eci#ication o# Partner
To .ave t.e relevant s)ills in-.ouse to successfully staff
and deliver t.e /ro5ects t.ey are selling6 Partners re4uire
a minimum of 7 4ualified ervice Advisers(
7/23/2019 ByD Go Live Services Introduction for Solution Resellers v1
http://slidepdf.com/reader/full/byd-go-live-services-introduction-for-solution-resellers-v1 21/35© SAP AG 2010. All rights reserved. / Page 21
Service Adviser 1A//lication $onsultant2
Sa%,le ecruit%ent Pro#ile
4he Service Adviser 1Applications %onsultant3 #acilitates the i%,le%entation and su,,ort o# the
SAP Business ByDesign ,roduct( to enhance the clients9 "usiness #unctionality and overall ,er#or%ance()hile %aintaining a high degree o# custo%er satis#action. SAP Business ByDesign is an integrated Kon-
de%andK solution geared to %id-%ar*et enter,rises )hich delivers ,recon#igured so#t)are #or "usiness
,rocesses and su,,orts "est ,ractices #or %anaging #inancials( custo%er relationshi,s( hu%an resources(
,ro:ects( ,rocure%ent( and su,,ly chain. Per#or%ance is %easured "ased on de%onstrated %astery o#
"usiness ,rocess conce,ts #or at least one %odule( *no)ledge o# con#iguration( delivering utili=ation rate
a"ove e',ectations and ,artici,ation in ,ractice "uilding e##orts and *no)ledge sharing co%%unities.
Position #esponsi,ilities Driving the *ey activities o# a SAP Business
ByDesign Pro:ect I%,le%entation Su,,ort the selling o# solutions and services $oach/Advise custo%er ,ro:ect tea%s $on#iguration ,ara%eters and "usiness
,rocess ada,tation
Integration/Acce,tance testing ?,rocess andtool@
$utover and Data 3igration ,rocess Su,,ort o# activities delivered "y shared service
center including inter#aces( #or% and ser
Inter#ace ada,tations A,,lication s,eci#ic e',ert consulting
Minimum 9ualifications 6 years9 ,ro#essional e',erience( consulting
e',erience strongly ,re#erred At least 2 #ull cycle so#t)are i%,le%entations(
&P strongly ,re#erred Pro#iciency in one or %ore ,rocess areas ead 4o $ash
Procure 4o Pay <inance 5u%an esources Su,,ly $hain
&',erience in one or %ore o# the #ollo)ing Pro#essional Services 3anu#acturing Distri"ution
7/23/2019 ByD Go Live Services Introduction for Solution Resellers v1
http://slidepdf.com/reader/full/byd-go-live-services-introduction-for-solution-resellers-v1 22/35© SAP AG 2010. All rights reserved. / Page 22
Service Adviser Enablement
se#ul in*s
%annel Partner Portal : Education earn a"out role "ased ena"le%ent
#or SAP Business ByDesign
Business %enter : %ommunity
&ntry Point to Discussion <oru%s
8i*i earning 3a,s Sel# &na"le%ent Syste%s 3edia $enter e)s
7/23/2019 ByD Go Live Services Introduction for Solution Resellers v1
http://slidepdf.com/reader/full/byd-go-live-services-introduction-for-solution-resellers-v1 23/35© SAP AG 2010. All rights reserved. / Page 2!
Agenda
SAP Business ByDesign Go-Live
Service Portfolio
Getting Started – Service Adviser
Enablement
Assets & Tools for Selling & DeliveringGo-Live Services
7/23/2019 ByD Go Live Services Introduction for Solution Resellers v1
http://slidepdf.com/reader/full/byd-go-live-services-introduction-for-solution-resellers-v1 24/35© SAP AG 2010. All rights reserved. / Page 2
$.annel Partner Portal & Business $enter
our &ntry Points to ByDesign Go-ive Services
%annel Partner Portal : Implement &ntry Point to all in#or%ation( assets
tools re+uired to sell and de,loy
ByDesign Go-ive Services
Business %enter Accessi"le to SAP( Partners(
Pros,ects and $usto%ers.
Selected content %ay "erestricted and only accessi"le
to SAP and Partners.
7/23/2019 ByD Go Live Services Introduction for Solution Resellers v1
http://slidepdf.com/reader/full/byd-go-live-services-introduction-for-solution-resellers-v1 25/35© SAP AG 2010. All rights reserved. / Page 26
Selling ByDesign Go-Live Services
4ools and esources
3aintaining a co%,etitive advantage re+uires creativity and %ore i%,ortantly( having the right
tools and resources availa"le. 4he in#or%ation and %aterials -
designed to "etter e+ui,
Account &'ecutives and Service
Advisers in the sales cycle -
include
Solution Brie#s ?%ar*eting"rochures@
Sales 3ar*eting Assets
?descri"ing the Go-ive
3ethodology and Services in
detail@
Services Sales e,ository?containing si%,le one-,age
,resentations on s,eci#ic
service to,ics that can "e
co%"ined to "uild ones o)n
dec*s@.
7/23/2019 ByD Go Live Services Introduction for Solution Resellers v1
http://slidepdf.com/reader/full/byd-go-live-services-introduction-for-solution-resellers-v1 26/35
© SAP AG 2010. All rights reserved. / Page 2;
+e-selling !ntegrate & E'tend Services
<ro% rder to Delivery E &asy and 4rans,arent
Partner can o,t to re-sell selected Integrate &'tend Services #ro% SAP
Detailed in#or%ation on the services as )ell as ho) to order can "e #ound on the$hannel Partner Portal
7/23/2019 ByD Go Live Services Introduction for Solution Resellers v1
http://slidepdf.com/reader/full/byd-go-live-services-introduction-for-solution-resellers-v1 27/35
© SAP AG 2010. All rights reserved. / Page 2
4he Go-ive 3ethodology Services 8i*i is located in the SAP Business $enter and is a one
sto,-sho, #or everything you need to *no) a"out i%,le%enting a SAP Business ByDesign Go-
ive ,ro:ect.
4he Go-ive 3ethodology Services 8i*i7
Is accessi"le to SAP( Partners and $usto%ers. So%e o# this content is restricted and only accessi"le to
SAP and Partners.
Provides a ,rescri,tive road%a, #or your Go-ive &'ecution / Assistant ,ro:ect )ith lin*s to the availa"le
%aterials ?li*e accelerators( )or*sho,s( etc.@ )hen you need the%. In addition detailed in#or%ation and
instructions are availa"le at the ,ro:ect tas* level.
Is aligned )ith the Go-ive Activity ist in the SAP Business ByDesign syste%.
Delivering ByDesign Go-Live Services
Go-ive 3ethodology Services 8i*i
7/23/2019 ByD Go Live Services Introduction for Solution Resellers v1
http://slidepdf.com/reader/full/byd-go-live-services-introduction-for-solution-resellers-v1 28/35
© SAP AG 2010. All rights reserved. / Page 2C
ByDesign Go-Live Services Assets
SAP Business ByDesign Go-ive 3ethodology
4he SAP Business ByDesign Go-ive 3ethodology is the #oundation #or all Go-ive
,ro:ects7 it descri"es wat tas*s need to "e ,er#or%ed wen and includes adetailed road%a, as )ell as a nu%"er o# tools and accelerators availa"le to SAP(
Partners and $usto%ers.
SAP and Partners design and "uild their Go-ive Services u,on the SAP Business
ByDesign Go-ive 3ethodology( )hich descri"es wo ,er#or%s the tas*s.
+AD*AP AD A$$ELE+AT+S
B%S!ESS B8DES!G G-L!"E A$T!"!T8 L!ST
SAP B%S!ESS B8DES!G G-L!"E *ET9DLG8
; 8 '
; 8 A * < ; 8 E "
$%ST*E+
SAP
G-L!"E SE+"!$E
P+T:L!
PA+TE+
G-L!"E SE+"!$E
P+T:L!
$%ST*E+
SEL:-LED
G-L!"E P+;E$T
7/23/2019 ByD Go Live Services Introduction for Solution Resellers v1
http://slidepdf.com/reader/full/byd-go-live-services-introduction-for-solution-resellers-v1 29/35
© SAP AG 2010. All rights reserved. / Page 2
ByDesign Go-Live Services Assets
Go-ive 3ethodology oad%a,
4he SAP Business ByDesign Go-ive 3ethodology consists o# ,ro:ect ,hases( )or*sho,s(
accelerators( acce,tance chec*,oints( strea%s and ,ro:ect tas*s.
7/23/2019 ByD Go Live Services Introduction for Solution Resellers v1
http://slidepdf.com/reader/full/byd-go-live-services-introduction-for-solution-resellers-v1 30/35
7/23/2019 ByD Go Live Services Introduction for Solution Resellers v1
http://slidepdf.com/reader/full/byd-go-live-services-introduction-for-solution-resellers-v1 31/35
© SAP AG 2010. All rights reserved. / Page !1
ByDesign Go-Live Services Assets
Accelerators
Accelerators are ,re-designed standardi=ed tools and te%,lates that hel, you "e %ore
e##icient in the SAP Business ByDesign i%,le%entation ,ro:ect.
Accelerators ensure that the delivery o# the SAP Business ByDesign Go-ive Pro:ect is
consistent and re,eata"le( "ecause these are ,roven standardi=ed tools. De,ending on the
s,eci#ic custo%er situation( so%e accelerators %ay re+uire locali=ation and/or custo%er
s,eci#ic ada,tation.
Accelerators are continuously i%,roved and enhanced "ased on your #eed"ac* and ,ro:ect
e',erience.
Sa%,le Accelerators7*est Plan
7/23/2019 ByD Go Live Services Introduction for Solution Resellers v1
http://slidepdf.com/reader/full/byd-go-live-services-introduction-for-solution-resellers-v1 32/35
© SAP AG 2010. All rights reserved. / Page !2
ByDesign Go-Live Services Assets
Sa%,le Accelerator7 Go-ive avigator
o()ive "avigator
Designed tosi%,li#y and
strea%line ,ro:ect
%anage%ent.
$o%"ined tool #or7
Pro:ect scheduling
Pro:ect ,rogresstrac*ing
Status dash"oard
Status re,ort
generation
ie)ing ,ro:ect
tas*s( including lin*s
to the relevant
,ro:ect docu%ents
#or easy access and
additional
in#or%ation entered
"y the ,ro:ect
%anager
7/23/2019 ByD Go Live Services Introduction for Solution Resellers v1
http://slidepdf.com/reader/full/byd-go-live-services-introduction-for-solution-resellers-v1 33/35
© SAP AG 2010. All rights reserved. / Page !!
ByDesign Go-Live Services Assets
Acce,tance $hec*,oints
Design
(cceptance
Solution
(cceptance
*o-,ive
Readiness
(cceptance
'( )I$E
&nsure the ,ro:ect sco,e %atches the "usiness sco,e "yrevie)ing the "usiness scenarios and custo%er re+uire%ents.
3itigate ,ro:ect ris*s "y resolving any %isalign%ents on the ,ro:ect
o":ectives and addressing any o,en design decisions.
&nsure the custo%er is a"le to success#ully o,erate %ission critical
,rocesses and %eet their "usiness o":ectives. Assess overall go-
live readiness and %itigate go-live ris*s. 3a*e Go/o-Go decision
to trigger the #inal $utover activities.
4he acce,tance chec*,oints are conducted at critical
,oints in the ,ro:ect and are designed to7 <acilitate e'ecutive align%ent
Assess ,rogress throughout the ,ro:ect
Identi#y issues and concerns early and resolve these "e#ore
the ti%eline or "udget are negatively i%,acted
7/23/2019 ByD Go Live Services Introduction for Solution Resellers v1
http://slidepdf.com/reader/full/byd-go-live-services-introduction-for-solution-resellers-v1 34/35
© SAP AG 2010. All rights reserved. / Page !
ByDesign Go-Live Services Assets
Business Scenario &',lorer
4he Business Scenario &',lorer is the
#irst co%,rehensive visuali=ation o# all
the "usiness scenarios reali=ed "y SAPBusiness ByDesign E ,roviding a
detailed overvie) o# the "usiness
,rocesses and ,rocess ste,s )ithin
each "usiness scenario.
&',osing the "usiness scenarios hel,s
the $usto%er gain insight on thedelivered "est ,ractices and "usiness
,rocesses( understand the i%,lication
#or their organi=ation( and the associated
data( hel,s drive change and o)nershi,
as )ell as syste% ado,tion.
&ach Business Scenario &',lorer contains the #ollo)ing in#or%ation7
Business scenario descri,tion
Drilldo)n navigation into the "usiness ,rocesses )ith a descri,tion #or each "usiness
,rocess including the relevant "usiness roles and )or* centers
alue scenario )ith a detailed descri,tion
4echnical vie) )hich includes all co%,onents in a one-,age vie)
7/23/2019 ByD Go Live Services Introduction for Solution Resellers v1
http://slidepdf.com/reader/full/byd-go-live-services-introduction-for-solution-resellers-v1 35/35
T.an) you<