By Scott Montgomery, Kevin Reilly, and Chris Zarins

What is E-commerce? The buying and

selling of goods or services on the internet.

Examples: Amazon.com LLBean Dell

E-business E-business goes deep into

the processes and the other aspects of an online business.

Business strategies, internal activities, and corporate practices that the individual company must undertake to become an online business.

Advantages E-commerce Increased number of customers Increased Revenues Allows a company to know their

customers better Can offer a wider variety of

products Increased customer satisfaction

Dell Computers Has anyone ordered

a Dell Computer offline?

Sell an average 15 million dollars worth of computers just from their website

Revolutionized Customization online

Business to Consumers Their website has specific section

for consumers Can order the entire computer

online Assist you in your decision making http://www.dell.com/content/defaul

t.aspx?c=us&cs=19&l=en&s=dhs

Business to Business Have specific sections for small

business, large businesses, and government, education, and healthcare facilities

i.e New York State Educational Store http://www.dell.com/content/default.a

spx?c=us&cs=RC974521&l=en&s=k12

E-commerce Product Flow

Dell Computers

What do you think the most important Information system is for E-commerce??

Transaction Processing System

TPS A TPS is a cross functional information system

that processes data resulting from the occurrence of business transactions.

Transactions are events that take place while doing business. Sales, purchases, deposits, withdrawals, refunds, and payments.

TPS are vital in supporting daily operations of an E-Business enterprise.

OLTP

Online payment systemsPayPalWebMoneyE-cashE-cheques

Transaction Processing cycle

Data Entry

Document and Report Generation

Inquiry Processing

Transaction Processing•Batch•Online/ Real-time

Database Maintenance

Questions