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In Customer Satisfacti on at High Street Shoe By: Katlyn Miller

By: Katlyn Miller

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Improving Walk In Customer Satisfaction at High Street Shoe Repair. By: Katlyn Miller. Current Storefront. Current Drop-Off Tag. Current Pick-Up System. Why I think It’s Happening.. MyShoeMan.com. - PowerPoint PPT Presentation

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Page 1: By:  Katlyn  Miller

Improving Walk

In Customer

Satisfaction at High Street Shoe RepairBy: Katlyn Miller

Page 2: By:  Katlyn  Miller

Current Storefront

Page 3: By:  Katlyn  Miller

Current Drop-Off Tag

Page 4: By:  Katlyn  Miller

Current Pick-Up System

Page 5: By:  Katlyn  Miller

Why I think It’s Happening..MyShoeMan.com

On average, 25 people walk-into the storefront daily

Page 6: By:  Katlyn  Miller

My Recommendation

• SMS (Shoe Repair Management System) point of sale system

Page 7: By:  Katlyn  Miller