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Professional Practices
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Business Writing
The Basics...
The difficulty is not to affect your reader, but to affect him precisely as you wish.
-Robert Louis Stevenson
The Foundation Principles...
What do I want the reader to do?
Clarify your purpose
The Foundation Principles...
Explain or justify actions
Convey Information
Influence readers
Deliver good or bad news
Request action
The Foundation Principles...
Take a reader-centred approach
The Foundation Principles...
Connect with readers
Keep attention span in mind
The Foundation Principles...State your key message clearly/Bottom Line
Stated at or near the very beginning.
Rest of the document fleshes out the details.
Stick to one topic per document.
What one message must the reader remember?
The Foundation Principles...
Keep the message short and simple
The Foundation Principles...
Economy of words
Use Simple Sentences
The Foundation Principles...Confirm your delivery strategy
At the right time
And in the right format
The Foundation Principles...
Deliver the message
Scope your Project...
Broad versus limited scope
Start-Up Strategies...Questioning
The traditional outline/logical structure
The brainstorm outline
Freewriting
Writing the First Draft...
Get it down first
Writing the First Draft...Begin where you feel most comfortable
Write in categories
Writing the First Draft...
Build on strong paragraphs
Writing the First Draft...Begin with whats familiar, and end with whats new
Limit the number of subjects in each paragraph
Make the Audience the subject of key sentences
Include an Issue, a Point and a Discussion
Alternatively, begin with a general statement
Writing the First Draft...
Create smooth transitions
Writing the First Draft...
Use Design Elements to lighten the readers load
Writing the First Draft...
Use headings and subheadings
Break up long blocks of text
Let graphics tell part of the story
Dont get carried away by design elements
Getting it Right...
Editing for content
Getting it Right...
Check the Beginning
Look for compelling logic in the middle
Give it a tight wrap-up
Getting it Right...
Editing for style
Getting it Right...
Forceful/Compel action/Active
Passive
Personal OR Impersonal
Getting it Right...
Tighten and Sharpen those sentences
Getting it Right...
Economy of words
Use jargon and technical language with caution
Sentence Structure and Length
Getting it Right...
Editing for accuracy
Getting it Right...
Spelling and Grammatical errors
Misstatements of facts
Written CommunicationAre all written communications the same?