BEST IN CLASS TRAINING AND CONSULTING SERVICES ANYWHERE

BUSINESSAND

INDUSTRY

We create superior services, strategies and training programs

critical for our clients to excel in business. Each year, more

than 200 companies in the Tulsa area entrust the training of

their employees around the world to Tulsa Tech, at each of

our state-of-the-art campuses, and onsite at their facilities.

Challenge us to create the perfect program for you.

A SLATE OF WORLD-CLASS BUSINESS SERVICES

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6......................BUSINESS CONSULTING SERVICES8......................COMPUTER SKILLS TRAINING9......................HUMAN RESOURCES10....................MANUFACTURING12....................PROCESS IMPROVEMENT & QUALITY13....................SAFETY IN THE WORKPLACE14....................BUSINESS INCENTIVES

TABLE OF CONTENTS

Working with Tulsa Tech’s consultant enabled us to improve several of our training processes, and create an online manual that replaced ten years of outdated job aids, manuals and documents. With this online manual, our new employees in training are showing faster comprehension, have higher confidence levels, and as a result, the quality of our overall interaction with customers has increased.

DAVID POLENAVIS/BUDGETDIRECTOR OF HUMAN RESOURCES

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The spirit of entrepreneurship is essential to the

economic well-being of our country. Tulsa Tech

can help your business improve productivity,

processes, and, ultimately, your bottom line.

Small BuSineSS managemenTprogram coverS:

- Business planning

- market research

- marketing

- Sales

- customer Service

- recordkeeping

- Financial Statements

- cash Flow analysis and Forecasting

- Banking

- employee issues

- insurance issues

- legal issues

SelF-employmenT/enTrepreneurShipExperts say a lack of planning—financial

and marketing in particular—is the reason

most businesses fail. Tulsa Tech’s Self-

Employment Preparedness Class explains the

nuts and bolts of the right way to start your

own business. Instructors take you through

the process of evaluating your business

idea, sharing the information, requirements

and other necessary components of owning

and operating a small business. Courses are

taught by successful business owners who

can help you benefit from the wisdom of their

experience—their successes and mistakes, too.

oklahoma Bid aSSiSTance neTWorkThe Oklahoma Bid Assistance Network

(OBAN) Office, hosted by Tulsa Tech, provides

Procurement Technical Assistance Center

services to small- and mid-size businesses.

OBAN can help you navigate and work

within the federal procurement and

contracting system. Services include

assistance in government registration,

locating bid opportunities, assistance

with bid/proposal preparation, contract

performance, and invoicing.

BUSINESS CONSULTING SERVICES HELP YOU PLAN FOR SUCCESS.

Training and aSSiSTance TopicS:

- Obtaining a DUNS number

- Registration in Central

Contractor Registration (CCR)

- Completion of Online

Registrations and

Certifications (ORC)

- Assistance in HUBZone

application

- Search of federal, state, and

local procurement websites

and electronic Bid Boards,

including FEDBIZOPPS,

DIBBS and OK DCS

- Advice and assistance in small

business and DBE certifications

- Assistance in obtaining military,

federal and industry technical

specifications and instructions

- Researching and

networking assistance

with prime contractor/sub-

contract opportunities

manuFacTuring exTenSion agenTS

Through our statewide network

of manufacturing extension

agents (MEAs) and application

engineers, the Oklahoma

Manufacturing Alliance connects

small- and medium-sized

manufacturing businesses with

the information and resources

needed to expand and succeed.

loW- and no-coST ServiceS provided By The oklahoma manuFacTuring alliance and iTS manuFacTuring exTenSion agenTS and applicaTionS engineerS include:

- Free technical assistance with

and advice on implementing

new technologies

- Applying for local and state tax

credits and business incentives

- Tools to evaluate company

strengths and weaknesses

- NIST-certified LEAN program

- Coordination for Six

Sigma Black Belt and

Green Belt training

- Local Manufacturing Councils

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Computer competency is at your fingertips with

hands-on, instructor-led training at your offices

or on one of our state-of-the-art campuses—your

choice. Whether you need to learn something

as simple as how to build a spreadsheet, or you

need a complete, customized curriculum to

train 100 staff members on your new inventory

control system, Tulsa Tech can help you.

cuSTomized Training & conSulTing includeS:

- desktop applications

- database design

- consulting and one-on-one Training

- State-of-the-art mobile computer lab

- online (packages available)

Tulsa Tech creates customized programs

and partners with nationally-recognized

training program providers to best serve

our customers’ human resource needs.

Whether you need help with leadership

development for your top managers, or want

your front-line customer service representatives

better-trained to manage incoming calls—or

both—Tulsa Tech has a solution for you.

We help you Train, reTain, and groW your greaTeST aSSeTS Through:

- leadership development

- Supervisory/management development

- employee motivation and retention

- interpersonal Skills

COMPUTER SKILLS TRAINING IS CRITICAL FOR BUSINESS.

HUMAN RESOURCES ARE YOUR GREATEST ASSET.

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A great number of our customers have built their businesses in the

manufacturing industry. To manufacture is “to make or produce by

hand or machinery.” Tulsa Tech’s skilled instructors with real-world

industry experience provide training for all levels of manufacturing

worker, from beginning to advanced. Not only does training help your

employees improve their skills in a highly competitive global market,

it also helps your company produce better products and ultimately

better results on your bottom line.

our manuFacTuring cenTer oF excellence oFFerS a varieTy oF Training opTionS, including:

- cnc machining

- cnc programming

- Setup reduction

- onsite cnc consulting

- Welding

- mechatronics

. control Systems

. electronic Systems

. mechanical Systems

. computers

- predictive and preventive maintenance

- Shop math, Blueprint reading and precision measurement

- coordinate measurement machines

- composites Fabrication

- aerospace Structures

BETTER MANUFACTURING METHODS PAY OFF.

Just as human resources are our most

valuable assets, wasted time is the major

challenge for a lot of companies. Tulsa Tech’s

customizable programs allow you to become

more competitive by improving your processes,

and empowering you to improve your bottom

line by eliminating waste. Sound good?

LEAN Manufacturing Training is a must-

attend workshop for anyone who is in charge

of implementing process improvement within

an organization. This hands-on simulation is

taught by industry-experienced instructors.

Organizations that apply the principles and

practices of LEAN within their office operations

can expect 50% to 70% improvement in

productivity, capacity, throughput, lead time,

and quality. Your organization could be one of

them through training in LEAN Administration.

ISO standards provide critical guidance for

companies’ quality management systems. Learn

how to implement the standards and successfully

register your company with a third-party registrar.

oTher proceSS improvemenT & QualiTy programS are:

- process Flow mapping

- value Stream mapping

- root cause analysis

- 5S

- Quick changeover

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PROCESS IMPROVEMENT & QUALITY HELPS YOUR COMPANY GET LEAN.

Do you have a safety plan? Are your

people qualified to carry out that plan?

Your employees can learn everything

from Forklift Operations to CPR/

First Aid. We provide training to

master a variety of skills, such as:

- HAZWOPER & Refresher

- Confined Space

- Electrical Safety

- Fire Safety

- OSHA 10/30 General Industry

- and Construction

SaFeTy Training can help you:

- prevent injury and illness

- reduce operating costs and property loss

- decrease interruptions and lost time

- improve productivity

WE TEACH SAFETY IN THE WORKPLACE.

Oklahoma offers a wide variety of incentives

to business and industry. We have staff

dedicated to connecting you with information

and resources you may need to succeed.

We can help you determine whether you qualify

for assistance. Call us at 918.828.5400.

The Business & Industry Services division of

Tulsa Tech is a key part of healthy economic

development throughout the greater Tulsa

area. The affordable programs and services

we provide help expand existing businesses

and attract new ones.

WE CAN HELP YOU FIND BUSINESS INCENTIVES.

TULSA TECH FOSTERS BUSINESS GROWTH IN TULSA.

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This self-employment class helped tremendously with proposal pricing, time management, and with high-impact, cost-effective marketing ideas. The section on public relations was especially great in that i used several of Tulsa Tech’s ideas that resulted in free publicity—Tv, radio and magazine. The best part is the ongoing support and consulting available once the class has ended. it’s been four years since we finished our class, and we still use Tulsa Tech’s guidance in numerous areas.

DEBRA ARNTSENFORESIGHT EDGE, INC.OWNER

BuSineSS & induSTry ServiceS

3638 S. MEMORIAL DRIVE, TULSA, OK 74145-1327 | MAILING ADDRESS: P.O. BOx 477200, TULSA, OK 74147-7200 | 918.828.5400 | WWW.TULSATECH.EDU/BIS