Business Skills PRACTICAL MATH THE EFFECTIVE ADMINISTRATIVE ASSISTANT · 2015-06-18 · Business Skills NEW! THE EFFECTIVE ADMINISTRATIVE ASSISTANT As a seasoned administrative assistant,

Business Skills

NEW! THE EFFECTIVE ADMINISTRATIVE ASSISTANTAs a seasoned administrative assistant, areyou looking for ways to revitalize your workand find a fresh perspective on all that has tobe done? Or are you new to the field and looking for practical ways to start at the top of your game? This program will provide you the fundamental tools so you can be successful.

The program is an instructor-led online courseto help administrative assistants deliver resultsin the real world. You will participate in highlyinteractive, live online sessions with yourinstructor and peers once a week for two hours.By meeting online, you minimize your timeaway from the office but still gain the benefitsof class discussion, group participation andinstructor interaction. Outside of the weeklysessions, there will be a variety of ways tocommunicate with the instructor and the groupto reinforce concepts.

You will learn:• Communications skills, including listening,

questioning and being more assertive.• How to increase your effectiveness in

recognizing and managing conflict, as well as dealing with difficult people.

• How to influence others even when youdon’t have authority over them.

• How your style works to your favor (andmight work against you).

• A five step model for getting things donewith less stress.

• Easy-to-use templates and tools to successfully deliver projects.

• Practical approaches to juggle all that’s on your plate.

This program qualifies for 10 CAPRecertification Points for CertifiedAdministrative Professionals.

4765 PPRO 29-800 OnlineMondays 5 sessionsOctober 6to November 31-3 p.m.$299 A. Kaufman

NEW! PRACTICAL MATH FOR THE WORKPLACEGain confidence by reviewing the math skillsrequired for the workplace! This course is foranyone interested in understanding andperforming common business activities such aspayroll, banking, invoicing and purchasing.Employees and managers alike will find thiscourse particularly beneficial in providing clearand understandable insight into the basicmathematical skills and processes needed toperform financial tasks. This course provides abasic foundation for understanding the practicalapplications of mathematics in commonworkplace activities.

Students will need to buy their own textbook:Schaum’s Outline-Basic BusinessMathematics, Second edition, Eugene Don,Ph.D, Joel Lerner, Ph.D., ISBN978-0-07-161158-9

4785 PPRO 30-800 OnlineTuesday, September 2to Friday, September 26$145 UGotClass

NEW! ACCOUNTING AND FINANCE FOR NON-FINANCIAL MANAGERSEvery successful person in the workplace usesfinancial information to aid in effectivedecision making. This course explains thefinancial concepts and accounting processesused in most businesses and will providepractical techniques to increase youreffectiveness and enhance your career. Get afoundation by understanding the seven steps inthe accounting cycle and using financialinformation in decision making. Come awaywith the knowledge to analyze resourceallocation and evaluate financial performance.


All courses with UGotClass are instructor-led online courses that cannot be accessed through Blackboard. Please contact our office for accessinformation to the online course.

Call (847) 543-2615 or email [email protected].

POWERFUL PRESENTATIONS AND EFFECTIVE SPEAKINGNearly every job or business has an element ofspeaking, presentations or sales. This coursewill allow you to master all three and accelerateyour success in every aspect of your career.Learn everything from voice and speech basicslike proper breathing, diction and enunciation,all the way to specific presentation templatesand techniques. You will learn how toeffectively deliver a presentation to one personacross the table, in front of a small group in aboardroom, from the stage for a large audienceand to host webinars online. There are severalcritical factors that every speaker must masterand this class will teach you to deliver yourpresentations with ease and confidence.


Business Skills

VISIT WWW.CLCILLINOIS.EDU/PROFESSIONAL FOR MORE INFORMATION. 1

CUSTOMER SERVICE SERIESCustomer service is essential for businessand all work organizations. With the increaseof technology, human interaction withcustomers becomes all the more important.Whether it relates to retaining customers,serving your audience, or turning inquiriesfrom potential customers into sales, goodcustomer service is now one of the centralfactors in organizational success. Learn toimprove your customer service skills toenhance your career skill set, improveproductivityand increase your organization’ssuccess. You will also take away someextraordinary customer service techniquesyou won’t find anywhere else.

4764 PPRO 19-800 OnlineTuesday, September 2to Friday, October 31$245 UGotClass

KEYS TO CUSTOMER SERVICELearning to build your customer service skillswill have a powerful impact on your careersuccess as well as success in other areas ofyour life. Through this course, you willdiscover the direct relationship between serviceskills and career achievement. You will becomeskilled at being an exceptional service provider.You can help your organization and your careerby translating your good service intentions intoa workable plan and gain knowledge of ways toconsistently deliver great service.


EXTRAORDINARY CUSTOMER SERVICETransform your customer service intosomething extraordinary. As a result, morerepeat business will improve your bottomline. Customer service separates you fromyour competition. Extraordinary customerservice comes from focusing on the fewessential elements that yield big results.Discover how easy it is to tweak yourcustomer service from the ordinary to theextraordinary. You’ll take away a customerservice plan that will help you focus on thekey elements that will get you started onyour pathway to success.

4763 PPRO 18-800 OnlineMonday, October 6 to Friday, October 31$145 UGotClass

MANAGEMENT SERIESEnhance your management skills through thisprogram for supervisors, managers andemerging leaders. Nothing creates successlike a solid foundation. Discover the keys foreffectively managing your employees. Findout how to create clear expectations, engageand motivate employees and increase youreffectiveness. Then learn how to improveyour management of time and productivity.Get tips and techniques you won’t getanywhere else for managing time andincreasing productivity. Finally, get the keysto managing different generations in yourworkplace. Discover what motivates eachgeneration at work, what incentives theyrespond to and what messages they value.

4761 PPRO 4-800 OnlineTuesday, September 2to Friday, November 28$595 UGotClass

MANAGEMENT BOOT CAMPEnhance your management skills through thiscourse for supervisors, managers andemerging leaders. Nothing creates successlike a solid foundation. Discover the keys foreffectively managing your employees. Findout how to create clear expectations, engageand motivate employees and increase youreffectiveness through use of the DiSCpersonality profile (included). By the end ofthe course you will be managing like apro─quickly and with confidence.


TIME AND PRODUCTIVITY MANAGEMENTTime is even more valuable in this centurythan in the last. How effectively you manageyour time and productivity can affect yourbusiness and personal life in many ways.You’ll get tips and techniques you won’t getanywhere else for managing time andincreasing productivity. Whether you aremanaging your own time, or others’ time,come away with proven tips to put intopractice on Monday morning.

4759 PPRO 2-800 OnlineMonday, October 6to Friday, October 31$195 UGotClass

MANAGING GENERATIONS IN THE WORKPLACEGet an understanding of managing workersfrom different generations in the workplace.Discover what motivates each generation atwork, what incentives they respond to and whatmessages they value. Each generation hasdistinct expectations and styles of work.Generations X and Y are significantly differentthan the Boomer generation. Come explorethese unique generational characteristics thenidentify practical, how-to tips and techniquesfor managing Boomers, Gen Xers and GenYers in the workplace.

4760 PPRO 3-800 OnlineMonday, November 3to Friday, November 28$175 UGotClass

Business Skills

2 QUESTIONS? CALL (847) 543-2615

All courses with UGotClass are instructor-led online courses that cannot be accessedthrough Blackboard. Please contact our office for access information to the onlinecourse. Call (847) 543-2615 or email [email protected].

Management Series at a discount!

SUPERVISORY AND LEADERSHIP (2-0) 2 HOURSEnsuring the efficiency of your team is the keyto your success and is your most importantresponsibility. Learn about effective delegation,performance management and writingperformance reviews. Discuss the specifics ofthe supervisor’s role and responsibilities andstrategies for improving your overalleffectiveness as a leader. After completing thisclass, you will be able to self-assess your owncompetencies, know what you need to do tomaximize your effectiveness as a supervisorand employ strategies to create productive andcooperative staff relationships. New andexperienced supervisors and managers will gainpractical, easy to understand and insightfulsupervisory methods.

4766 PPRO 47-800 OnlineTuesdaySeptember 2to Friday, October 24$395 UGotClass

BUSINESS COACHING (2-0) 2 HOURSMentoring and coaching are used frequently inorganizations to improve leadershipcompetencies and provide employee support,which benefits employer and employee.Develop skills in the development,implementation and support of coaching andmentoring programs in your workplace. Youwill earn a certificate and take home themuch-awaited toolkit you have been searchingfor to improve your employees’ performance.You will create the working environment thatyour employees will find truly rewarding.

4767 PPRO 48-800 OnlineTuesday, September 2to Friday, October 31$295 UGotClass

Leadership Workshops

COMMUNICATING TO GET THE JOB DONE – WEDNESDAY, SEPTEMBER 24Be the catalyst for change in your workplace.Stop feeling the frustration of working in a teamprone to miscommunication, missed deadlinesand low productivity. By discovering your owninterpersonal style, you will learn ways to createmore efficient, productive and professionalinteractions with others in your organization.Participants will learn the four majorinterpersonal styles, including each style’spreferred communication approach, treatment oftime and the best strategies to encouragedecisions with each style. With this foundation,a new way to communicate will emerge thatwill lead to success for all involved.

MOTIVATING THROUGH CONFLICT –THURSDAY, OCTOBER 23When tension in the workplace is dealt witheffectively, it can be a positive and motivatingforce. However tension, like fire, can quicklyget out of control if not properly contained orresponded to appropriately. As such, conflictmanagement skills have become imperative intoday’s business environment. In thisinteractive workshop, you will learn the sourcesof tension and the fall back behaviors we revertto when stress becomes too great. You will gaininsight on how to effectively approach variousconflict situations, as well as how to restore andstrengthen relationships. You may know thebasic sources of conflict within yourorganization; now gain the skills to solve issuesand move forward through conflict in aproductive manner.

BUILDING A HIGH PERFORMANCE TEAM –THURSDAY, NOVEMBER 20Today’s global economy demands aprofessional interdependence that extendsbeyond your physical workplace. Puttingpeople in the same department or office doesnot automatically make them a team; that takesknowledge, practice and development. If youare looking for ways to motivate employees orcoworkers to share mutual purpose and achieveexceptional results, you must understand theneeds and behavioral styles of the individualson the team. You will learn to measure teameffectiveness and develop a teamwork actionplan for successful achievement of the team’sgoals. Your work is dependent on theperformance of others; this workshop will helpyou bring the best out of them and yourself.

Leadership Workshops


If you are looking for a high impact way to improve your performance and the performance ofthose around you, attend Continuing Professional Development’s Leadership Workshop series!

Ed Hendricks will be your presenter. He has over 20 years of experience in leadership and performance management, presentation skills and sales training. He has received nationalrecognition as a subject matter expert and leader in the training community.

All sessions include training materials you can use immediately at work. The workshops will be held at the Southlake Campus from 1-5 p.m. Each workshop costs $179.

Register online at www.clcevents.eventbrite.com.

PROJECT MANAGEMENT PROFESSIONAL SERIES (2.5-0) 2.5 HOURSInterested in getting your ProjectManagement Professional (PMP®)certification? Completing these three classeswill provide you with the 35 professionaldevelopment units (PDUs) required to obtainyour PMP Certification and prepare you forthe PMP exam. With these dynamic courses,taught by Andy Kaufman, a certified PMP,trainer and author, you can make this theyear that you become a certified PMP.

4774 PPRO 88-001 Grayslake CampusSaturdays 5 SessionsSeptember 20, 27,October 11, 18and November 18:30 a.m. to 4:30 p.m.$1349 T333 A. Kaufman

ESSENTIALS OF PROJECT MANAGEMENT (1-0) 1 HOURSDoes your organization struggle withdelivering projects on time and on budget?Would you like to help your teams worktogether to deliver projects more reliably?Perhaps you’re interested in pursuingcertification as a Project ManagementProfessional (PMP)? Join us for ourEssentials of Project Management Workshop.This two-day, hands-on session, led by acertified PMP, will give you practicalinsights on how to deliver your projects morereliably. In addition, you will qualify for 14PDUs toward your project managementcertification.

4769 PPRO 85-001 Grayslake CampusSaturdays 2 SessionsSeptember 20 and 278:30 a.m. to 4:30 p.m.$525 T333 A. Kaufman

ADVANCED PROJECT MANAGEMENT (1-0) 1 HOURSSeasoned project managers are asked tosuccessfully deliver despite increasingcomplexity. Our Advanced ProjectManagement workshop is designed to gobeyond the essentials of basic projectplanning. Based on the Project ManagementInstitute’s (PMI®) PMBOK® Guide, you willget in-depth instruction on more advancedtopics such as earned value, procurementmanagement, stakeholder relationshipmanagement, quality management and teamleadership. Taught by a certified ProjectManagement Professional (PMP®), you willget practical insights on advanced topics thatwill help experienced project managersimprove project outcomes.

4771 PPRO 86-001 Grayslake CampusSaturdays 2 SessionsOctober 11and October 188:30 a.m. to 4:30 p.m.$525 T333 A. Kaufman

PROJECT MANAGEMENT PROFESSIONAL (PMP) EXAM PREP (0.5-0) 0.5 HOURSJoin us for this intensive, one-day session designed to get you on the path to achievingyour goal of becoming PMP certified. Whatshould you focus on? What are some tips tokeep in mind to help answer the toughquestions? You will leave this session witheverything you need to prepare for passingthe exam. Comprehensive study material isprovided including a hard copy of the ProjectManagement Body of Knowledge (PMBOK®

Guide), a top rated exam preparation book and CD that provide a simulated examtesting experience. The session is facilitatedby a certified PMP with experience helping people prepare and pass the certification exam worldwide.

4773 PPRO 87-001 Grayslake CampusSaturday, November 1 1 Session8:30 a.m. to 5 p.m.$425 T333 A. Kaufman

ARE YOU A LICENSED PMP?

PMP holders need to earn 60 professionaldevelopment units (PDUs) over three yearsto maintain the credential. Your certificationcycle starts the day you pass the PMPcertification exam and ends on the same datethree years later. If you are looking for aconvenient way to refresh your skills andearn PDUs, sign up for this special section ofthe class. You will earn 14 PDUs forEssentials of Project Management and 14PDUs for Advanced Project Management.The special sections for earning PDUs arelisted below:

4770 PPRO 85-101 Grayslake CampusSaturdays 2 SessionsSeptember 20and September 278:30 a.m. to 4:30 p.m.$279 T333 A. Kaufman

4772 PPRO 86-101 Grayslake CampusSaturdays 2 SessionsOctober 11and October 188:30 a.m. to 4:30 p.m.$279 T333 A. Kaufman

Project Management participants alsoenrolled in PCTR 70 Introduction toMicrosoft Project on page 10!

Project Management


Project Management Series at a discount!

Please note: Experience, education and exam requirements are needed to obtain PMP certification in addition to the project management education fulfilled by the three courses offered here. For more information, visit www.clcillinois.edu/professional/projmgmt.

NEW! ILLINOIS CONCEALED CARRY ACT – CONSIDERATIONS FOR YOURBUSINESS, EMPLOYEES AND CUSTOMERS

On July 9, 2013, Public Act 98-63, theFirearm Concealed Carry Act, became statelaw. Concealed carry has many implicationsfor Illinois businesses and workplacesrequiring owners and managers to considerworkplace policies in regard to the carryingof concealed weapons by employees andcustomers.

This workshop will help expand yourknowledge of the law by:

• Reviewing common misconceptions anduseful ideas when developing policies andtraining.

• Clarifying the specifications of the lawregarding “gun-free zones,” includingsignage requirements, parking lotexemptions and liability issues.

• Knowing what to do if a concealed carryviolation occurs.

• Discussing “best practices” based on caselaw from other states.

• Establishing strong ties with local lawenforcement to keep your workplace safeand limit liability.

Lead Instructor: Chief Jeff Chudwin(retired) is a nationally recognized lawenforcement legal expert, specializing inemergency response and firearms relatedmatters. He recently retired as chief of policefor the Village of Olympia Fields. Chudwinhas trained thousands of police officersacross the U.S. He is a lead instructor for a multitude of law enforcement disciplines,president of the Illinois Tactical OfficersAssociation and also writes for a number of law enforcement publications andprofessional journals.

The workshop will be held on Friday,October 24 at the Southlake Campus inVernon Hills, 8 a.m. to noon.

Cost: $125 (includes continental breakfast)

Register and pay online atwww.clcevents.eventbrite.com or call(847)543-2615 for more information.

NEW! MOBILE MARKETINGMore than half of U.S. consumers who’vemade purchases on their smartphones havedone so in response to mobile marketingmessages. Smartphone sales exceeded $420million in 2011. Analysts forecast these saleswill surpass $1 billion by the end of 2016.The way consumers are interacting withbrands and connecting to the world ischanging. Find out about location-basedmarketing, mobile payments, QR codes,applications and mobile coupons. You willlearn how mobile marketing can increaseyour capabilities to retain current customers and gain new ones.


NEW! CREATING CELL PHONE APPS FOR YOUR BUSINESSCell phone apps are the latest way smartbusinesses are reaching their customers.Smart organizations are investing in buildingcell phone apps for their businesses. We willprovide you with step-by-step instructions onhow non-technical users can build, deployand market smartphone applications acrossAndroid, iPhone and Blackberry platforms.The course is ideal for those who want tounderstand how smartphone applications canbe inexpensively built and also for technicalusers who want to understand how to quicklydeploy smartphone applications.

4854 PPRO 51-800 OnlineMonday, October 6to Friday, October 31$245 UGotClass

NEW! ADVANCED MOBILE MARKETINGCome get the knowledge to implement amobile marketing plan for your organization.Find out about proximity marketing, mobilemarketing metrics and developing a mobilemarketing campaign. Learn how to promoteyour app on the web, build a landing page foryour app and advanced tracking of yourapplication usage. Then take home ablueprint for creating guidelines andstandards for your mobile marketing effortand how to measure its success. You willleave this course with the knowledge toimplement a mobile marketing plan for yourorganization.

4855 PPRO 52-800 OnlineMonday, November 3to Friday, November 28$245 UGotClass

NEW! MOBILE MARKETING SERIESThe way consumers are interacting withbrands and connecting to the world ischanging because of mobile devices. Findout about location-based marketing, mobilepayments, QR codes, applications, proximitymarketing, mobile marketing metrics,developing a mobile marketing campaign andmobile coupons. You will learn how mobilemarketing can increase your capabilities toretain current customers and gain new ones.Get step-by-step instructions on hownon-technical users can build, deploy andmarket smartphone applications acrossAndroid, iPhone and Blackberry platforms.Finally, learn how to implement a mobilemarketing plan for your organization.

4856 PPRO 53-800 OnlineTuesday, September 2to Friday, November 28$595 UGotClass

Mobile Marketing


All courses with UGotClass are instructor-led online courses that cannot be accessed through Blackboard. Please contact our office for accessinformation to the online course.

Call (847) 543-2615 or email [email protected].

NEW! CERTIFIED SUPPLY CHAIN PROFESSIONAL

Increase your expertise and professionalvalue in the area of global supply chainmanagement. As a Certified Supply ChainProfessional (CSCP), you will master thenecessary tools to effectively manage globalsupply chain activities including suppliers,plans, distributors and customers around theworld. This program, offered in partnershipwith the Highlands Chapter of APICS, takesa broad view of operations to encompass theentire supply chain. The APICS CSCPdesignation is the most widely recognizededucational program for operations andsupply chain managers around the globe anddistinguishes you as an industry expert withspecialized, high level knowledge and skills.All books and materials are covered in thecost of the course and will be issued tostudents on the first night of class. CSCPexam fees are not included in the cost of thecourse.

4869 PPRO 14-001 Grayslake CampusMondays 12 SessionsSeptember 8to November 246-9:15 p.m.$1,999 T333 H. Schooler

FINDING AND HIRING THE RIGHT PERSONFinding the right person for the job can bedifficult. Understanding the job you need tofill, the skills needed to do the job and whereto look can make it easier to find the perfectcandidate. Once you find that person you’llneed to offer a competitive compensation andbenefits package. Learn how to write jobdescriptions, pay the right amount, develop abenefits package, source and recruit,interview, conduct background checks andwrite offers.

4754 PHRS 10-001 Grayslake CampusFriday, October 3 1 Session8 a.m. to 12 p.m.$179 T323 K. Stevens

GETTING THE MOST FROM YOUR EMPLOYEESOnce you’ve hired a new employee, whathappens next? A good on-boarding processand solid training and performancemanagement program will help ensure yournew employee starts off on the right foot andcontinues to be a solid contributor. Learnhow to make the first day and first week agood one, how to determine when training isneeded and how to run a solid performancemanagement program.


MAINTAINING YOUR WORKFORCE: UNDERSTANDING BENEFITS AND BEYONDFinding the right employee is only the firststep in managing the multiple employmentissues you will encounter. Learn about leavesfrom FMLA to vacation, how to avoiddiscrimination and keep pay fair and keyissues in offering health and retirementbenefits. You’ll also learn aboutterminations–voluntary, involuntary andreductions in force.


LEGAL REQUIREMENTS AND COMPLIANCEIN YOUR ORGANIZATIONUnderstanding legislation is the key tokeeping your HR practices and yourcompany in compliance with state andfederal laws. Learn how to determine if yourcompany is covered by various pieces oflegislation and keep compliant with key lawsand provisions not covered in other modulesincluding FLSA, ERISA, HIPAA, ADEA andUSERRA.


Supply ChainHuman Resources


Human Resources Series at a discount!

HUMAN RESOURCE SERIES (1-0) 1 HOURDevelop your skills and knowledge in order to make yourself a well-rounded job candidate ortake on additional responsibilities in your current role. If you are new to HR or need to get up tospeed quickly on the basics, this series will provide the information you need. It will also helpyou learn where you need to go when you need even more details and the “fine print” ofregulations. The four courses in this certificate cover the HR life cycle from recruiting to whatyou need to do after someone leaves the company. Topics covered include hiring, compensation,benefits, training, performance management and HR laws.

4753 PHRS 1-001 Grayslake CampusFridays October 3-24 4 Sessions8 a.m. to 12 p.m.$625 T323 K. Stevens

If Facebook were a country, it would be the third biggest in the world.

– digitaltrends.com, 2013

Social media is not a trend; it representsthe present and future of businesscommunication. Large companies andsmall businesses alike need technicalprofessionals who can navigate thesocial media arena and properly markettheir products and services in a wholenew way. Social media professionals canbroaden a company’s scope of businessand keep them on the cutting edge ofcommunication with their customers.

The intended audience for this certificateprogram includes: marketingprofessionals, web designers anddevelopers, recent marketing graduatesseeking to add appeal to their resumesand anyone who desires to implementand manage social media effectively intheir workplace.

SOCIAL MEDIA MARKETING ANDINTERACTIVE CONTENT 1 HOUREngage your target audience by exploring thefoundations of traditional and onlinemarketing. You will be introduced to thescope of social media, the proper applicationof social platforms, the marketing strategiesfor interactive content, the content creationtechniques that generate engagement, and thebenefits of blogging. Learn how to develop asocial media and content marketingcampaign, to develop a keyword strategy, tocreate and manage an editorial calendar, andto design and launch a WordPress blog.

4780 PSME 10-001 Grayslake CampusTuesdays 6 Sessionsand ThursdaysSeptember 16 to October 26-9:15 p.m.$749 T338 M. Koertgen

SOCIAL MEDIA FOR BUSINESS 1 HOURGet acquainted with the powerful techniquesbusinesses use to establish an identity, gainexposure and build relationships using socialmedia. You will be introduced to theimportance of user demographics andexpectations, the influence of rules andalgorithms, and the significance of contentengagement. Students learn to setup andmaintain professional profiles on key socialplatforms (which include Facebook,LinkedIn, Twitter, Google+, and Pinterest),how to capitalize on vital platform featuresand opportunities, how to employ content toearn engagement and gain exposure, and howto use social advertising to attract interest.

4781 PSME 11-001 Grayslake CampusTuesdays and Thursdays 6 SessionsOctober 14-306-9:15 p.m.$749 T338 M. Koertgen

SOCIAL MEDIA MANAGEMENT 0.5 HOUREmploy solid management skills andanalytical procedures for an integratedmarketing campaign. Learn the strategic useof email campaigns, the demand andversatility of mobile marketing, the indelibleeffects of online reputations and the criticalrole of analytics. You will learn to amplifysocial marketing through integration, managean online reputation with proactivemonitoring and improve campaign results byevaluation analytics provided by toolsspecific to each social platform or onlineproperty.

4782 PSME 12-001 Grayslake CampusTuesdays 4 Sessionsand ThursdaysNovember 11-206-9:15 p.m.$499 T338 M. Koertgen

SOCIAL MEDIA MARKETING WORKSHOP 0.5 HOURThis is the capstone of the Social MediaMarketing Series, emphasizing putting yourskills into practice. You will create aneffective campaign through social mediaincluding the planning, preparation andimplementation for an actual business. Byincorporating the most relevant social mediastrategies introduced during the series, youwill complete a campaign blueprint anddevelop the social and online propertiesessential to the campaign.

4783 PSME 13-001 Grayslake CampusTuesdays andThursdaysNovember 25 to December 186-9:15 p.m.$399 T338 M. Koertgen

Social Media


Social Media Series at a discount!

SOCIAL MEDIA MARKETING CERTIFICATE (3-0) 3 HOURSSocial media can broaden your company’s scope of business, keep you in contact with currentcustomers and reach potential new clients. From Facebook to Twitter, blogging, YouTube,LinkedIn and more, discover the new principles of communication that apply across allnetworks. This instructor-led program will clarify the rapidly changing landscape of socialmedia, Internet advertising and online marketing. You will learn how to use various mediaplatforms, develop and manage social media campaigns and analyze results. Don’t be the lastone to conquer social media.

4784 PSME 14-001 Grayslake CampusTuesdays and Thursdays, September 16 to December 18 19 Sessions6-9:15 p.m.$2,199 T338 M. Koertgen

NEW! MICROSOFT OFFICE 2013: TRANSITION FROM MS OFFICE 2010/2007You’ve used Office 2007 or Office 2010 tocreate various types of business materialsfrom documents in Microsoft Word tospreadsheets in Excel to presentations inPowerPoint. Perhaps you use Outlook tomanage your calendar, contacts and email orAccess to manage inventory and troubletickets. This course builds upon thefoundational Microsoft Office 2007/2010knowledge. It focuses on the enhancedfeatures you’ll want to leverage to improvethe way you manage, organize, present anddistribute data and information. You’llexplore a variety of enhancements, such asWord’s ability to edit PDF files to the newFlash Fill functionality in Excel thatdramatically increases the speed at whichyou can add data to a spreadsheet. ThisMicrosoft Office 2013: Transition fromOffice 2010/2007 course will help you bridgethe gap from the version you already knowand love to the latest release of Microsoft’sleading productivity suite.

4726 PCTR 14-001 Grayslake CampusWednesday, October 15 1 Session9 a.m. to 5 p.m.$225 T339 B. Pistella

Now featuring Office 2013! Classes inWord, Excel and Access are listed below.

MICROSOFT WORD: LEVEL 1 0.5 HOUREffectively create, edit, format, save andprint letters, business documents and otherprofessional documents using MicrosoftWord. Modify the appearance of text, insertspecial characters and graphical objects,organize data in tables, proof and print aWord document. A textbook is required andmay be purchased in the CLC bookstoreprior to class.

NEW! WORD 20134724 PCTR 10-001 Grayslake CampusWednesday 1 SessionSeptember 249 a.m. to 5 p.m.$225 T339 B. Salita

MICROSOFT WORD: LEVEL 2 0.5 HOURExplore some of the more sophisticatedfeatures of word processing for increasedefficiency using Microsoft Word. Learnabout creating and using various documentstyles, customizing tables and charts,modifying pictures in a document, creatingcustomized graphic elements, insertingcontent using QuickParts and using the mailmerge function. A textbook is required andmay be purchased in the CLC bookstoreprior to class.Prerequisite: PCTR 10, Microsoft WordLevel 1 or equivalent knowledge.

NEW! WORD 20134725 PCTR 11-001 Grayslake CampusWednesday 1 SessionOctober 229 a.m. to 5 p.m.$225 T339 B. Salita

MICROSOFT EXCEL: LEVEL 1 0.5 HOURLearn to create a basic worksheet and modifythe contents and appearance. You willperform calculations, modify the appearanceof data within a worksheet, manage Excelworkbooks and print the contents. A textbookis required and is available for purchase inthe bookstore.

EXCEL 20104727 PCTR 15-001 Southlake CampusThursday, September 11 1 Session9 a.m. to 5 p.m.$225 V102 J. Besser

4728 PCTR 15-002 Grayslake CampusWednesday, October 1 1 Session9 a.m. to 5 p.m.$225 T338 C. Horwitz

4729 PCTR 15-003 Grayslake CampusTuesday, October 7- 2 SessionsThursday, October 96-10 p.m.$225 T338 A. Sarrazine

4730 PCTR 15-004 Southlake CampusThursday, November 20 1 Session9 a.m. to 5 p.m.$225 V102 B. Salita

NEW! EXCEL 20134731 PCTR 15-005 Grayslake CampusMonday, September 15 1 Session9 a.m. to 5 p.m.$225 T339 B. Pistella

4732 PCTR 15-006 Southlake CampusFriday, October 17 1 Session9 a.m. to 5 p.m.$225 V234 C. Horwitz

MICROSOFT EXCEL: LEVEL 2 0.5 HOURLearn how to work faster and moreproductively by using many of Excel’spowerful features. Organize worksheet andtable data using various techniques. Createand modify charts, work with graphicobjects, calculate with advanced formulas,sort and filter data and analyze data usingPivotTables, Slicers and PivotCharts. Atextbook is required and is available forpurchase in the bookstore. Prerequisite:Microsoft Excel Level 1 or equivalentknowledge and use of advanced formulas.

EXCEL 20104733 PCTR 16-001 Southlake CampusThursday, October 2 1 Session9 a.m. to 5 p.m.$225 V102 J. Besser

4734 PCTR 16-002 Grayslake CampusWednesday, October 22 1 Session9 a.m. to 5 p.m.$225 T338 C. Horwitz

4735 PCTR 16-003 Grayslake CampusTuesday, November 4 and Thursday,November 6 2 Sessions6-10 p.m.$225 T338 A. Sarrazine

NEW! EXCEL 20134736 PCTR 16-004 Southlake CampusFriday, November 7 1 Session9 a.m. to 5 p.m.$225 V234 B. Pistella

MICROSOFT EXCEL: LEVEL 3 0.5 HOURExplore tools that automate some commonExcel tasks. Learn to analyze, import andexport data and to collaborate with othersusing workbooks. You will structure thoseworkbooks using XML and integrate Exceldata with the web. A textbook is required andis available for purchase in the bookstore.Prerequisite: Microsoft Excel Level 2 orequivalent knowledge

EXCEL 20104737 PCTR 17-001 Southlake CampusThursday, October 16 1 Session9 a.m. to 5 p.m.$225 V102 J. Besser

4738 PCTR 17-002 Grayslake CampusWednesday, November 12 1 Session9 a.m. to 5 p.m.$225 T338 C. Horwitz

Computer Skills


MICROSOFT ACCESS: LEVEL 1 0.5 HOURLearn the purpose of and terminologyassociated with a relational database andAccess objects with this powerful database.Learn to store, locate, print and automateaccess to any type of important information.Explore how to design a database and how tocreate, view and edit relational tables. Createand modify queries, forms and reports. Atextbook is required and is available forpurchase in the bookstore.

ACCESS 20104739 PCTR 20-001 Southlake CampusWednesday, September 17 1 Session9 a.m. to 5 p.m.$225 V102 B. Pistella

4740 PCTR 20-002 Grayslake CampusTuesday, November 11 1 Session9 a.m. to 5 p.m.$225 T338 B. Salita

NEW! ACCESS 20134741 PCTR 20-003 Grayslake CampusMonday, September 15 1 Session9 a.m. to 5 p.m.$225 T343 J. Besser

MICROSOFT ACCESS: LEVEL 2 0.5 HOURIncrease efficiency by sharing Access-storeddata with other applications. Improve andcustomize tables, queries, filter records andcreate custom and advanced forms and reports.Modify the design of a table to streamline dataentry and maintain data integrity. A textbook isrequired and is available for purchase in thebookstore. Prerequisite: Microsoft Access Level1 or equivalent knowledge.

ACCESS 20104742 PCTR 21-001 Southlake CampusWednesday, October 8 1 Session9 a.m. to 5 p.m.$225 V102 B. Pistella

NEW! ACCESS 20134743 PCTR 21-002 Grayslake CampusMonsday, October 13 1 Session9 a.m. to 5 p.m.$225 T339 J. Besser

MICROSOFT ACCESS: LEVEL 3 0.5 HOURMaster the advanced tools of Access softwareto restructure data into appropriate tables toensure data dependency and minimizeredundancy. Write advanced queries to analyzeand summarize data to create sophisticatedqueries, forms and reports. Learn to performgeneral database maintenance and write macrosto automate common tasks. A textbook isrequired and is available for purchase in thebookstore. Prerequisite: Microsoft Access Level2 or equivalent knowledge.

ACCESS 20104744 PCTR 22-001 Southlake CampusWednesday, October 29 1 Session9 a.m. to 5 p.m.$225 V102 B. Pistella

Computer Skills


Senior CitizensThe classes in this schedule are offered though our Continuing Education departmentand are intended for personal enrichment and/or career development. All in-district residents who are 60 years of age or older at the time of registration may enroll in vocational credit courses offered by continuing education at one-half the regular tuition rate, with all other fees remaining unchanged. The senior citizen tuition waiver does not apply to Continuing Education classes.

Computer Skills

10 QUESTIONS? CALL (847) 543-2615

MICROSOFT POWERPOINT: LEVEL 1 0.5 HOURPowerPoint is an intuitive, powerfulpresentation graphics program that enables youto create dynamic, multimedia presentations fora variety of functions. You will create, designand deliver a presentation by learning to insertand modify a chart, inset tables and graphs, useclip art and animation to enhance yourpresentation. A textbook is required and may bepurchased in the bookstore.

POWERPOINT 20104745 PCTR 30-001 Grayslake CampusMonday 2 SessionsSeptember 29and Wednesday,October 16-10 p.m.$225 T338 A. Sarrazine

POWERPOINT 20104746 PCTR 30-002 Southlake CampusTuesday, October 7 1 Session9 a.m. to 5 p.m.$225 V102 B. Salita

NEW! POWERPOINT 20134747 PCTR 30-003 Grayslake CampusMonday, October 27 1 Session9 a.m. to 5 p.m.$225 T338 A. Sarrazine

MICROSOFT PROJECT: LEVEL 1 0.5 HOURCreate a project plan file and enter projectinformation. Learn to create a workbreakdown structure by organizing andsetting task relationships, assign projectresources and finalize the project plan file. A textbook is required and is available forpurchase in the bookstore.

PROJECT 20104748 PCTR 70-001 Grayslake CampusFriday, October 31 1 Session9 a.m. to 5 p.m.$225 T338 J. Besser

Looking for other classes like Basic Computing Skills and iPad levels 1, 2 and 3? Visitwww.clcillinois.edu/personalenrichment.

GRAPHIC DESIGN BASICS 0.5 HOURCreated for the student with no formal designtraining, this class provides a quick and simpleway to learn how to create appealing designsfor print, web and other media. Learn the mostimportant design principles that determine howwe react to visual cues on a page or on acomputer screen. A straightforward approachwill help you learn basic design principles suchas composition, layout, proportions and colorsin a non-intimidating environment. Hands-onpractice and application with design pieces willbe included.

4752 PCTR 52-001 Grayslake CampusWednesdaysSeptember 17 and 24 2 Sessions6-10 p.m.$225 T338 E. Lopez

All Adobe classes are taught in CS6.

ADOBE PHOTOSHOP: LEVEL 1 0.5 HOURCreate and enhance graphics for marketingmaterials, newsletters, blogs and websites. Ifyou are a professional who wants to preparephotos for print or web, or enhance yourwork for the web or print, you will benefitfrom the skills learned in Photoshop. Youshould be familiar with the basic functions oftheir computer’s operating system such ascreating folders, launching programs andhave the basic skills such as copying andpasting objects, formatting text and savingfiles. A textbook is required and is availablefor purchase in the bookstore.

MAC4749 PCTR 40-001 Grayslake CampusMonday, September 15 2 Sessionsand Wednesday,September 176-10 p.m.$225 T323 D. Threats

PC4750 PCTR 40-002 Grayslake CampusFriday, October 10 1 Session9 a.m. to 5 p.m.$225 T338 J. Berek

ADOBE PHOTOSHOP: LEVEL 2 0.5 HOURBuild on the techniques learned in PhotoshopLevel I by adding colors to the Swatchespalette, applying patterns and gradients byadding overlay layer styles. Use paintingtools, filters and blending modes to simulatedifferent media; create Smart Objects andedit images. You should be familiar with thebasic functions of your computer’s operatingsystem. A textbook is required and isavailable for purchase in the bookstore.Prerequisite: Adobe Photoshop Level 1 orequivalent knowledge.

MAC4751 PCTR 41-001 Grayslake CampusMonday, September 29 2 Sessionsand Wednesday,October 16-10 p.m.$225 T323 D. Threats

Looking for additional computer classes for Illustrator, InDesign and Dreamweaver? Visitwww.ed2go.com/clc-pro for online options.

Professional Interpreting

NEW! PROFESSIONAL INTERPRETER BASIC TRAININGEnhance your skills or begin your career as aprofessional interpreter. The focus of thiscourse is on critical concepts for interpreting inmedical, legal and community settings, basedon the “Equal Footing” Training developed byinstructor Saul Arteaga and Southern WisconsinInterpreting and Translation Services (SWITS).Equal Footing enables interpreters to meet theirresponsibility of placing Limited EnglishProficient (LEP) persons on an equal footingwith those who understand English. Courseparticipants will be empowered with a guide toprofessionally approach each communicativeevent by observing established strategies,protocols and codes of conduct.

Specific topics addressed will include thefundamentals and modes of interpreting andtranslating, the role of the interpreter and theCodes of Ethics proposed by the NationalCouncil on Interpreting in Health Care(NCIHC) and the International MedicalInterpreters Association (IMIA). Participantswill practice and implement interpreting

techniques in small groups, listen to andcritique recordings of interpreting scripts andrecord and critique their own renditions.

Students who complete all courserequirements will receive a certificate ofcompletion and will be prepared to sit for theIMIA national certification exam for medicalinterpreters.

*Note: While this course is open to speakersand interpreters in any language, theinstructor is bilingual in Spanish and English.Students will be responsible for their ownvocabulary development in preparation forany certification exams. The course will betaught in English and all students mustdemonstrate English language proficiency.Students will be required to purchase a bookon the first day of class at the cost of $45.

Prequisite: College Reading and Writing Readiness demonstrated by one of thefollowing:• Test of English as a Foreign Language

(TOEFL), Computer-based: Score of 197 or above

• International English Language TestingSystem (IELTS): Score of 6.0 or above.

• U.S. college transcript (unofficial) showingcompletion of an associate degree or higher

• CLC’s Academic Proficiency Languagetest: Score of 153 or above

All documentation proving languageproficiency must be submitted to CLC viaemail [email protected] ordelivered in person to Room T317 at theGrayslake campus. CLC must receive thesedocuments no less than five business daysprior to the start date of any class.

4859 PLNG 20-001 Grayslake CampusSaturdays 5 SessionsOctober 11to November 88:30 a.m. to 4:30 p.m.$749 T334 S. Arteaga

Attend a FREE Professional Interpreter information session on Wednesday, September 17 at 6 p.m. at the GrayslakeCampus, Room T333. Register online atwww.clcinfosessions.eventbrite.com.

Professional Interpreting


Aviation

Start a career path that’s really taking off!

Private Pilot Ground School is the first stepto becoming a pilot and gaining theknowledge needed to begin a career in theaviation industry. In addition to preparingyou for the FAA Private Pilot knowledge testin your quest for pilot certification, thiscourse will also provide you with skills foroperating Unmanned Aerial Vehicles (UAVsor “drones”), a career path showing signs ofsignificant growth.

The Federal Aviation Administrationestimates that as many as 7,500 commercialunmanned aerial vehicles could be flying innational airspace within a few years. Theunmanned aircraft industry hopes that therewill be 100,000 people with drone-relatedjobs by 2025 (Time, 2013).

NEW FORMAT! PRIVATE PILOT GROUND SCHOOL 3 HOURSBe prepared for your first flight. This courseis designed to fulfill FAA regulations to meetthe private pilot certification requirementCFR 61. Upon completion of this course,students will be prepared for the FAA PrivatePilot knowledge test. Students whosuccessfully pass the FAA test will also havethe option of referral to a certified flightschool in pursuit of a Private PilotCertificate. A textbook is required and willbe available for purchase in the CLCbookstore.

Course content includes:• Careers in Aviation• FAA Regulations• Weather• Radio communications and navigation• Flight Safety• Aircraft components• Aerodynamics• Airspace and airport logistics• Emergency procedures

Instructor Skip Goss is an aviation industryprofessional who has more than two decadesof experience in training pilots of allbackgrounds and skill levels. He is an FAAcertificated airline transport pilot and flightinstructor. As a testament to his knowledgeand experience, he was selected andauthorized as an FAA Designated PilotExaminer in 2007.

4833 PTEC 70-001 Grayslake CampusWednesdays 12 SessionsSeptember 24to December 176:30-9:30 p.m.$499 T333 S. Goss

Forklift Training

FORKLIFT OPERATOR TRAININGForklift operator training providesparticipants with knowledge and skills tooperate a powered industrial truck (forklift)in a safe and professional manner. Trainingcombines formal classroom instruction,practical hands-on training and evaluation ofworkplace performance. Training is held atEquipment Depot, 1014 Progress Drive inGrayslake.

4829 PSFT 30-001 Equipment DepotTuesday, September 16 1 Session8 a.m. to 12 p.m.$135 EQDP J. Colangelo

4830 PSFT 30-002 Equipment DepotTuesday, October 21 1 Session8 a.m. to 12 p.m.$135 EQDP J. Colangelo

4831 PSFT 30-003 Equipment DepotTuesday, November 18 1 Session8 a.m. to 12 p.m.$135 EQDP J. Colangelo

4832 PSFT 30-004 Equipment DepotTuesday, December 16 1 Session8 a.m. to 12 p.m.$135 EQDP J. Colangelo

AviationForklift Training

18 QUESTIONS? CALL (847) 543-2615

Truck Driver TrainingHome Inspection


Truck Driver Training

TRUCK DRIVER TRAINING (CDL) 10 HOURSThis 160-hour basic training course preparesyou for a career as a commercial truck driver.The course will provide you the knowledgeand skills to prepare for the state-issuedCommercial Drivers License (CDL) exams,including the permit test, pre-trip inspectiontest, skills tests and road tests. You will learnCDL laws, use of controls, safe drivingtechniques and defensive driving. The courseincludes classroom instruction andbehind-the-wheel training. Students will takepractices tests designed to prepare them forthe CDL permit exam.

Prerequisites: Students must have a validIllinois Drivers License Class “D” or above.They may not have committed a serioustraffic violation in a commercial motorvehicle within the past 12 months. Studentsmust provide a copy of their Motor VehicleReport (MVR) from the Secretary of State’soffice prior to enrollment. Students must nothave any physical limitation that affects theirdriving ability and have use of all theirlimbs, both eyes, corrected or not and not belegally deaf. Students currently on bond orparole are not eligible for the program.Because all CDL testing is conducted inEnglish, students must be able to speak, read,write and understand English.

4805 PCDL 1-001 Grayslake CampusMonday-Friday 20 SessionsSeptember 8to October 37:30 a.m. to 4 p.m.$4,100 T334 J. Clark

4806 PCDL 1-002 Grayslake CampusMonday-Friday 20 SessionsOctober 6-317:30 a.m. to 4 p.m.$4,100 T334 J. Clark

4807 PCDL 1-003 Grayslake CampusMonday-Friday 20 SessionsNovember 3to December 2*7:30 a.m. to 4 p.m.$4,100 T334 J. Clark*No class November 27 and 28.

Home Inspection

Attend a FREE Home Inspectioninformation session on Thursday, August 21 at 6 p.m. at the Southlake Campus, Room V336. Register online atwww.clcinfosessions.eventbrite.com.

HOME INSPECTION 4 HOURSAs of January 2003, Illinois home inspectorsmust be licensed. This pre-licensing course isapproved by the Department of Banks andReal Estate and covers the major elements ofhome inspection. Successfully completingthis 60-hour course allows individuals to takethe Illinois state exam. Students should beaware that to open their own HomeInspection business, there are additional coststo consider such as insurance and equipment.The state requires all 60 hours of instruction.For additional information, please call (847)543-2615. Prerequisite: This course isintended for people who have some workingknowledge of the building trades.

4779 PRLE 40-001 Southlake CampusTuesdays 16 Sessionsand Thursdays.September 30to November 206-10 p.m.$799 R024 T. Fisher

Get on the road to a better career!You can begin a new career as a professional truck driver. The U. S. Department of Laborstates that the field continues to grow. The need for professional drivers is anticipated to growto over 100,000 by 2014. The economic implications will not only impact the local economybut the nation. Gain the knowledge and skills to prepare for and pass the state issuedCommercial Drivers License (CDL-A) exams.

Training provided by Eagle Training Services. Job placement assistance provided!

For more information, visit www.clcillinois.edu/professional/truckdriver or call (847) 543-2615.

Attend a FREE Truck Driver Training information session on Thursday evenings, August 21, September 18 or October 16 at 6 p.m. at the Grayslake campus, Room T334.Register online at www.clcinfosessions.eventbrite.com.

BROKER PRE-LICENSING TOPICS 5 HOURSThis course, with the Broker Pre-LicensingApplied Principles course (PRLE 3), fulfillsthe new education requirements for obtainingan Illinois Real Estate Broker license. Youare required to attend all sessions, whichinclude: introduction to the license law andreal property; basics of agency, seller andbuyer relationships and counseling; local,state and federal laws effecting real estate;brokerage, marketing and advertising; marketanalysis and appraisal; financing, contracts,independent contractor and employee status,occupational disciplines and businessplanning. A textbook is required and should be purchased at the CLC bookstore prior to class.

4776 PRLE 2-001 Southlake CampusThursdays 15 Sessionsand TuesdaysSeptember 11 to October 145:30-10 p.m.ANDSaturdaysSeptember 13 to October 118 a.m. to 2 p.m.$699 V232 W. Paprocki

BROKER PRE-LICENSING TOPICS-HOME STUDY (5-0) 5 HOURSHome study is an option for completing 75hours of the broker pre-licensing curriculum(course code PRLE 02). Students who selectthis option must complete and submitassignments that fulfill the class timerequirement. The course is self-paced andstudents correspond with the instructorthrough email and phone as needed. Thisallows students the freedom to complete theapproved classes without having to attendregular class meetings. Home study studentsare required to come to the Grayslakecampus only to take the final exam.

4775 PRLE 2-981 Home StudyMonday, August 25to Friday, October 17$699 W. Paprocki

4777 PRLE 2-982 Home StudyMonday, October 20to Friday, December 12$699 W. Paprocki

BROKER PRE-LICENSING APPLIED PRINCIPLES 1 HOURThis course, with the Broker Pre-LicensingTopics course (PRLE 2), fulfills the neweducation requirements for obtaining anIllinois Real Estate Broker license. Thisinteractive course includes role play,situations, case studies and demonstrationexamples. You are required to attend allsessions, which include: listing presentations,buyer representations, agency disclosures,purchase agreements, handling offers, negotiating, market analysis,closing costs, escrow money, fair housing and anti-trust. A textbook is required andshould be purchased at the CLC bookstoreprior to class.

4778 PRLE 3-001 Southlake CampusThursday and Tuesday 3 SessionsOctober 16 and October 215:30-10 p.m.ANDSaturday, October 188 a.m. to 2 p.m.$199 V232 W. Paprocki

Real Estate

20 QUESTIONS? CALL (847) 543-2615

Prepare to be a real estate agent!CLC is approved by the Real Estate Bureau, part of the Illinois Department of Financial and Professional Regulation. Students must meet allthe requirements to be able to take the Broker’s or Managing Broker’s Examination given by the Stateof Illinois.

Broker RequirementsPRLE 2 and PRLE 3 fulfill the required broker pre-licensing exam course requirements.Attendance for all class hours and a passing score of 75 percent or better on the final exams are required, as mandated by the Illinois Department of Financial and Professional Regulation.In addition to meeting the course requirements, an applicant for the State of Illinois licensingexamination must be a high school graduate (or GED recipient) and 21 years of age, or 18years of age and have two years of college course work. For more information on state requirements, please review www.idfpr.com/DPR/RE/realmain.asp.

HospitalityEvent Planning


Hospitality

BEVERAGE AND ALCOHOL SELLERS AND SERVERS EDUCATIONAL TRAININGProtect your liquor license and reduce yourrisk as an alcohol server. Liquor licenseowners, alcohol sellers and servers learn howto determine servability of patrons, thephysical and psychological effects of alcohol,local ordinances of alcohol consumption anddriving, Blood Alcohol Concentration anddetermination of proper IDs. BASSET iscertified by the Illinois Liquor ControlCommission and is required by the LakeCounty Commission and various othermunicipalities for facilities licensed to serveand sell alcohol. The course does NOTprepare individuals to be bartenders.Certificates: Effective December 1, 2010,requests from past and current students toreplace a BASSET “Certificates ofCompletion” will be honored for up to threeyears from the class date.

4720 PHOS 1-001 Grayslake CampusSaturday, September 13 1 Session8 a.m. to 12 p.m.$49 T323 C. Parr

4721 PHOS 1-002 Grayslake CampusMonday, October 6 1 Session6-10 p.m.$49 T334 C. Parr

4722 PHOS 1-003 Grayslake CampusSaturday, November 8 1 Session8 a.m. to 12 p.m.$49 T323 A. DeMarco

4723 PHOS 1-004 Grayslake CampusMonday, December 8 1 Session6-10 p.m.$49 T323 A. DeMarco

NEW! FOOD SAFETY CERTIFICATION/RE-CERTIFICATIONBased on the most recent food safetyregulations, this course will prepare to you tobe certified or re-certified through the IllinoisDepartment of Public Health. You will coverall major sanitation points, including howfood becomes unsafe, proper precautions,personal hygiene, food contamination,regulations and inspection standards. Prior toclass, it is highly recommended to read the

entire textbook. The nationally recognizedServSafe exam is given at the end of theclass and upon successful completion, youare eligible to apply for the Food ServiceSanitation Manager Certification license. Atextbook for this class is required and can bepurchased at the CLC bookstore.

4866 PHOS 5-001 Grayslake CampusWednesday, September 24 1 Session8 a.m. to 5:30 p.m.$99 T333 J. Alvarez

Event Planning

FUNDAMENTALS OF MEETING AND EVENTMANAGEMENT 2 HOURSLearn strategies to develop meetings andspecial events. You will be introduced to themany considerations involved in planning anevent. You will learn how to conduct a needsanalysis, balance multiple presentationformats, develop conference spaceschematics, create a program planning andevent timeline, develop a budget, andunderstand the basics of marketing andpromotion.

4892 PHOS 10-001 Grayslake CampusMondays 12 Sessionsand Wednesdays October 6-November 126-9:15 p.m. $299 T323 C. Harris

Concealed Carry Licensing

On July 9, 2013, Public Act 98-63, theFirearm Concealed Carry Act, becameIllinois state law. The State of Illinois nowissues concealed carry permits to complywith U.S. constitutional mandates. Thiscourse will satisfy the legal trainingrequirements for eligible residents who wishto apply for permission to carry a concealedfirearm. In this course, firearm knowledge,safety and personal protection areemphasized in order to gain the appropriatemindset and skills needed for responsiblyexercising the right to carry. This trainingprogram includes live fire range qualificationas well as the required classroom hours,which will thoroughly cover the directivesand restrictions outlined in the new law.

Requirements and Course InformationParticipants in this class must be at least 21years of age and if a resident of the State ofIllinois be eligible to possess a valid FOIDcard. Those who own a 9mm or a 38 specialwill use their personal weapon and providetheir own ammunition as part of their rangeexercises. Based on availability, participantswho do NOT own a handgun may be able torent a weapon at a small additional fee inorder to complete the range qualification.Students interested in this option shoulddiscuss availability with the instructor on thefirst night of class. Range qualification willtake place at a shooting range.

This course will meet four nights, includingrange time on the final night or Saturday andSunday, with range time on Sundayafternoon. All participants will be required to

qualify on the range and will attendclassroom topics covering state and federallaws relating to the ownership, storage, carryand transportation of a firearm as well asweapons handling as defined in the statuteand administrative rules.

The College of Lake County is aweapons-free location.

Students are prohibited by law from bringingfirearms to campus. This includes allbuildings and parking lots. Students shouldnot bring their firearms on campus or toclass. Weapons should only be brought to thefinal class meeting, which is held at ashooting range.

The 12 and 8-hour training classes are listedas department consent.

Proof of prior training MUST be receivedbefore a student can register for eithersection. Call (847) 543-2615 for moreinformation.

Prior TrainingFor participants with no prior training or who would like to refresh previously learned skills, the 16-hour training programis required. For participants with priortraining, please refer to chart atwww.clcillinois.edu/professional/concealedcarry to see what training is accepted by theCollege of Lake County and the appropriatenights to attend class. Up to eight hours totalof prior training can be accepted.

CONCEALED CARRY LICENSE TRAINING – 16 HOUR COURSEThis course will satisfy the legal trainingrequirements for eligible residents who wishto apply for permission to carry a concealed firearm. All participants will be required toqualify on the range and will attendclassroom topics covering state and federallaws relating to the ownership, storage, carryand transportation of a firearm as well asweapons handling as defined in the statuteand administrative rules. Students shouldNOT to bring their firearms to class.Weapons should only be brought to the finalclass meeting, which takes place at ashooting range.

4822 PPSI 30-001 Grayslake CampusSaturday, September 27 3 Sessions8 a.m. to 5 p.m.ANDSunday, September 2811 a.m. to 3 p.m. AND5-9 p.m.$299 T334 R. Tapkowski

4823 PPSI 30-002 Grayslake CampusMonday-Thursday 4 SessionsNovember 17-206-10 p.m.$299 T334 R. Tapkowski

Concealed Carry

22 QUESTIONS? CALL (847) 543-2615

CONCEALED CARRY LICENSE TRAINING – 12 HOUR COURSEThis class is only for those students whohave completed four hours of previoustraining approved by the Illinois State Police.Any previously completed training must beauthenticated by the College of Lake Countyprior to a student attending class. Alldocumentation or certificates provingcompleted prior training must be submittedto CLC via email [email protected] ordelivered in person to Room T317 at theGrayslake campus. CLC must receive thesedocuments no less than five business daysprior to the start date of any class.

4824 PPSI 31-001 Grayslake CampusSaturday, September 27 3 Sessions1-5 p.m.AND Sunday, September 2811 a.m. to 3 p.m.AND 5-9 p.m.$249 T334 R. Tapkowski

4825 PPSI 31-002 Grayslake CampusTuesday-Thursday 2 SessionsNovember 18-206-10 p.m.$249 T334 R. Tapkowski

CONCEALED CARRY LICENSE TRAINING – 8 HOUR COURSEThis class is only for those students whohave completed eight hours of previoustraining approved by the Illinois State Police.Any previously completed training must beauthenticated by the College of Lake Countyprior to a student attending class. Alldocumentation or certificates provingcompleted prior training must be submittedto CLC via email [email protected] ordelivered in person to Room T317 at theGrayslake campus. CLC must receive thesedocuments no less than five business daysprior to the start date of any class.

4826 PPSI 32-001 Grayslake CampusSunday, September 28 1 Session11 a.m. to 3 p.m.AND 5-9 p.m$199 T334 R. Tapkowski

4828 PPSI 32-002 Grayslake CampusWednesday, 2 SessionsNovember 19 andThursday, November 206-10 p.m.$199 T334 R. Tapkowski

Protective Services

COMMUNITY SERVICE OFFICER 3 HOURSThis five-day course is designed with inputfrom police departments in our region. Thiscourse prepares students for a position in apolice department as a Community ServiceOfficer (CSO). This non-sworn positionaugments police departments with uniformedcivilian personnel authorized to operatepolice vehicles. Some of the duties couldinclude issuing parking tickets, trafficcontrol, handling motor vehicle accidents andanimal complaints.Note: To be employed as a CSO individualsmust meet department standards which mayinclude: 21 years or older, high schooldiploma, have a valid Illinois driver licensewith a clean driving record, have no criminalhistory, pass a department written exam andinterview. Criteria for employment are set byindividual law enforcement agencies.

4808 PCJI 1-001 Grayslake CampusSaturdays 5 SessionsOctober 18to November 158 a.m. to 5 p.m.$349 T332 C. Parr

SECURITY OFFICER BASIC TRAINING 1.5 HOURSAre you interested in finding a career in thesecurity field as an unarmed security guardor would you like to enhance your presentjob skills? Security officer basic training willprepare new security officers andexperienced employees for employment witha certified agency under the Illinois PrivateDetective, Private Security and Private AlarmAct. This course covers the security code ofethics, public and human relations, IllinoisCriminal code, fire and accident prevention,patrol procedures, liabilities, report writing,use of force, fire and safety equipment andsearch and seizure procedures.

4814 PPSI 5-001 Grayslake CampusMonday-FridaySeptember 15-19 5 Sessions6-10 p.m.$199 T334 R. Tapkowski

4815 PPSI 5-002 Grayslake CampusMonday-ThursdayDecember 1-4 4 Sessions10 a.m. to 3 p.m.$199 T334 R. Tapkowski

SECURITY OFFICER FIREARM TRAINING 1.5 HOURSThis course is for individuals who havecompleted the 20-hour security officer basictraining. Course topics include legal use offirearms, liability while armed, firearmssafety and maintenance, range proceduresand range qualifying. A written test, firingrange practice and final qualification followclassroom instruction. A current IllinoisFirearm Identification Card (FOID) ismandatory to receive firearms training.Prerequisite: Security Officer Basic Trainingcourse or proof of equivalent training.

4816 PPSI 6-001 Grayslake CampusMonday-FridayOctober 20-24 5 Sessions6-10 p.m.$249 T334 R. Tapkowski

PRIVATE INVESTIGATION 1.5 HOURSDiscover the art of investigation and learnwhat it takes to begin your career as a“private eye.” Obtain the skills andknowledge needed to go to work for a privatedetective agency by exploring the topics ofsurveillance, interrogation, evidence analysisand report writing. Prepare for theinvestigations you will be likely to take onincluding missing persons, civil disputes,retail theft, arson, terrorist threats and more.Gain a deeper understanding of the legalitiesinvolved in this field by studying theterminology and application of the IllinoisCriminal Code and the mandates of theIllinois Department of Financial andProfessional Regulation. The instructor’sown experiences through a 30-year career inlaw enforcement and as a P.I. providestudents with real-life case studies andtrusted expertise. This 20-hour course willcertify you for employment with a licensedagency in the State of Illinois, but will NOTprepare you to take the Illinois PrivateDetective License exam.

4817 PPSI 20-001 Grayslake CampusMonday-FridaySeptember 29 to October 3 5 Sessions6-10 p.m.$249 T334 R. Tapkowski

Protective Services


The Personal Success Program (PSP) offers a variety of vocational courses to meet theneeds of students 18 years and older withmild to moderate cognitive impairment. Theprogram’s focus is on gaining vocationalskills to acquire entry-level employment.

Each class is led by a content expert who hasexperience teaching people with disabilities.A special education teacher will be present inmost classes to provide additional support.The curriculum is designed to be delivered ata level and pace that is appropriate to theneeds of each student.

All students must register through theContinuing Professional Developmentdepartment. Call the Customer Service Centerfor information at (847) 543-2615 or visitwww.clcillinois.edu/professional/personalsuccessprogram. for more information and a Fall2014 registration form.

NEW FORMAT! CAREEREXPLORATIONExplore the world of work with such topicsas getting and keeping a job, employmentreadiness, time management skills, gettingalong with co-workers and supervisors, teambuilding, career exploration, job searchingtechniques, completing applications, resumeand interviewing skills. This course isdesigned for students who have the goal ofobtaining paid community employment.

4860 PPSP 1-001 Grayslake CampusThursdays 13 SessionsSeptember 18to December 18*12:30-2:30 p.m.$425 T338 G. Johnson*No class Thursday, November 27.

COMPUTER SKILLS IThis course is designed to introduce studentsto the essential computer skills needed tosuccessfully secure and keep a job in themodern workplace. In this hands-on class,you will learn basic workplace computerskills including how to create and savefolders and files, printing, sending andreceiving emails and creating basicdocuments, letters, memos and spreadsheetsusing Microsoft software. Students will alsolearn Internet safety and security andidentification of internal and externalpersonal computer components.

4861 PPSP 10-001 Southlake CampusTuesdays 13 SessionsSeptember 16 to December 16*12:30-2:30 p.m.$425 V234 P. Palmersheim*No class Tuesday, November 25.

CHILDCARE SKILLS: DEVELOPMENT ANDPERSONALITY TRAITSWould you like to prepare for a job in achildcare center? Learn the types of personalityand character traits that are important in caringfor children from infancy to pre-school age.Having a better understanding of the children inyour care will prepare you to understand eachdevelopment stage. Learn how to preparenutritional meals and snacks, safety andsanitation guidelines and how to applydevelopmental and age-appropriate behaviorreinforcements.

4862 PPSP 12-001 Grayslake CampusWednesdays 13 SessionsSeptember 17 to December 17*12:30-2:30 p.m.$425 T323 G. Johnson*No class Wednesday, November 26.

INTRODUCTION TO NATURAL FOODSAn extension of the PSP Food Service skillsprogram, this course will teach students aboutthe growing consumer demand of naturalfoods in restaurants, grocery stores and localfarmers’ markets. The class will reinforcebasic food safety and food handling skills,introduce students to the nutritional benefitsof natural foods and provide hands-onexperiences in food production andpreparation.

4863 PPSP 16-001 Grayslake CampusWednesdays 13 SessionsSeptember 17 to December 17*10 a.m. to 12 p.m.$425 T323 G. Johnson*No class Wednesday, November 26.

PET CARE IAre you a cat or dog lover? By taking the PetCare 1 course, you will learn how yourability in caring for animals can turn into asuccessful career. Gain a betterunderstanding of pet health, development andnutritional needs. Learn training techniquesto promote good behavior and obedience andlearn fun activities to enjoy with pets. Also,discover the great number of jobopportunities that exist in the pet careindustry. This class is designed to preparestudents for entry-level employment in petcare. Some of the jobs that students mightconsider upon completion include: dogbather/groomer assistant, dog walker, petsitter or employment at a pet store or animalshelter.

4864 PPSP 20-001 Southlake CampusTuesdays 13 SessionsSeptember 16to December 16*10 a.m. to 12 p.m.$425 V328 A. Wienckowski*No class Tuesday, November 25.

NEW FORMAT! RETAIL SKILLS 1 – CUSTOMER SERVICE, SALES AND MERCHANDISINGNo matter what your interests are, there is apotential job for you in the retail industry.From video games and electronics to fashion,sports and food, our area has an abundanceof exciting retail stores that need newemployees all year round. By taking RetailSkills 1, students will learn some of the keyelements that stores look for in new hires.Students will learn about providing excellentcustomer service, working in a team andresolving problems on the job. They will beintroduced to the concepts of sales andmerchandising, inventory management andthe typical store layouts and organizationalstructures of major U.S. retail companies.Students will also be introduced to cashieringskills using a cashiering simulation programand cash registers.

4865 PPSP 25-001 Grayslake CampusThursdays 13 SessionsSeptember 18to December 18*10 a.m. to 12 p.m.$425 T338 G. Johnson*No class Thursday, November 27.

Personal Success Program

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See page 2 for additional UGotClass Online classesfor those seeking specific business skills.

Visit www.ed2go.com/clc for more information or to find a specific course.

For registration details or to learn more call(847) 543-2615 or visit www.clcillinois.edu/professional/onlineclasses.

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Business Skills PRACTICAL MATH THE EFFECTIVE ADMINISTRATIVE ASSISTANT · 2015-06-18 · Business Skills NEW! THE EFFECTIVE ADMINISTRATIVE ASSISTANT As a seasoned administrative assistant,