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BusinessServicesat Heart
TOURCOING
ARMENTIÈRES
ROUBAIX
VILLENEUVED’ASCQ
LILLE
EURAMATERIALSPLAINE IMAGES
EURALILLE
EURATECHNOLOGIES
EURASANTÉ
HAUTE BORNE
LILLE FLANDRESLILLE EUROPE
LESQUIN
Strategic European location for business services
Lille has strengths across many clusters, including
Lille has a diverse, loyal and multilingual talent pool.
1/3 of our 500,000 employees working in internatio-
nal companies.
With 110,000 students, Lille has the largest regional
university center in France.
Hard facts4 1st consumer pool in Europe: 80 M inhabitants within 300 kms
4 Young: 36% of Lille’s population is under 25 years of age
4 International: 30% of the workforce works for a foreign company
4 Digital mind set: France’s highest growth rate in IT jobs creation (+ 55% over 2008-2016)
EURALILLEBusiness services
EURALIMENTAIREAgrofood
EURAMATERIALSInnovative materials
EURASANTÉHealth, nutritionand biotechnologies
EURATECHNOLOGIESDigital
HAUTE BORNEResearch & Development,New technologies
PLAINE IMAGESCreative industries
Lille offers lower wages as well as affordable cost
of living, Back office operating costs are on average 16% lower than in other French cities and 8% lower
than most EU competitors.
Many French retail powerhouses were founded in
Lille, including La Redoute, Décathlon, Auchan and
more… Also home to many customer centers with
over 11,000 jobs, Lille attracts many international
BPOs and SSCs.
Lille benefits from an active and deep office market, offering large open spaces up to 4 times cheaper
than in London and Paris.
Lille is at maximum 2h by train from major European
decision making hubs.
| 2 | LILLE, Business Services at Heart | | LILLE, Business Services at Heart | 3 |
Available and skilled talentA cost-effective destination
| 4 | LILLE, Business Services at Heart | | LILLE, Business Services at Heart | 5 |
287,000 sq m of offices leased
in 2018(+ 34% over 2017)
110,000 Students in 9 universities
20 engineers’ schools
7 % Average vacancy rate 3 business Schools ranked in the FT Top 100
0
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600
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London CityParis
DublinMila
n
Amsterdam
Hamburg
Brussels
Barcelona
Warsaw
Lille
Krakow 0€ 10 000€ 20 000€ 30 000€ 40 000€ 50 000€ 60 000€
Agent (Customer Care)
Telesales (Customer Care)
Junior Back-Office (F&A)
HR Assistant
Junior Front End Dev (IT)
Auditor (F&A)
Lead Dev (IT)
Prime rents Q4 2018 (EUR/sq m/pa source:JLL) Average annual wages (Gross, before premium)©
Mam
a W
ork
s
RETAIL & FMCG IT & DATA
TRAVEL
FINANCE& ACCOUNTING
INSURANCE
Growing together in LilleThey already chose Lille
OUTSOURCERS
“It might seem a bit “cliché” to say so, but it’s true,
people here (North of France) are hard workers and
have a very strong service culture, maybe more than
anywhere else.”Leslie Dickinson, Site leader France at Booking.com.
«
“Real estate costs are very competitive here and the
talent pool, deep and diverse. That’s why we decided
to launch a new activity this year.”Juan Claudio Pena Castillo, Manager of retention France
«
Lille’s agency has been a major player in the success
of our location in Lille as well as its growth by faci-
litating access to the local business community and
providing support to us for various subjects, speci-
fically including recruitment and communications. Their expertise and knowledge of the local business
community were key.”Nicolas Milhe, CEO Client Innovation Centers Europe
«
Leader in online accommodation booking. Global revenue in 2017: 12.7 billion USD
4 Set up date in Lille: 2011
4# employees: 530 to date / 850 end of 2020
4 43 nationalities / 27 languages
4 94% of claims solved with IA and RPA
4 Why Lille? Multilingual and large Pool of talents, cost-effective premises
UK’s car insurance leader
4 Set up date in Lille: 2014
4# employees: 300 to date / 500 in 2020
4 Operations: Sales / Customer service / Claim management
4 Why Lille? Proximity to the UK, pool of qualified talents in customer
Activities: IT development, IT support, Innovative projects linked to cybersecurity
4 Set up date in Lille: 2013
4 # employees: 600 to date. 80% local sourced.
4 Why Lille? Large students pool, connectivity to Paris-Amsterdam-London, Lille’s agency project management expertise and support.
Client innovation center
French Operating center
Customer service center
| 6 | LILLE, Business Services at Heart | | LILLE, Business Services at Heart | 7 |
Lille’s agency, your one-stop-shop
Lille’s agency facilitates your first steps in the local ecosystem: meet key players, save time & money by optimizing your time to operations. Our pre-financed and custom-made services helped 30 companies to set up in Lille in 2018, creating 1,000+ jobs:
1. Market information
2. Finance engineering
3. Site selection
4.Legalandfiscaladvice
5. Talent search and Training
6. Communication
7. Networking and business development
Contact: Dorothée [email protected]
Tél. +33(0)3 62 14 50 06
lillesagency.com
Lilles agency @lillesagency
Lille’s agency is proudly financed by
Inte
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Ph
oto
Cre
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s : M
EL
, M
am
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