The impact of disruptive

trends on the d!conomy

CROSSRAILLondon’s £14.8bn MEGA PROJECT opens up the city

SMARTPHONES for serious SUITS

DRIVING PASSION: warehousing wisdom

www.businessrevieweurope.eu May 2015

Special ReportF5 Networks Saudi Arabia

Politics and projects in the ECT H I S M O N T H W E I N T R O D U C E one of the outstanding strategic construction projects of this century – London’s Crossrail. At last there will be easier, quicker and more direct travel opportunities across the capital via new railway lines and tunnels. And it will bring transport improvements that will be felt across the country; overall its payback is estimated at £42 billion.

Now that the physical infrastructure is getting closer knitted to the digital, underground or overground, connections should never break. Gartner says the number of connected things will jump to 25 billion by 2020 so welcome to the d!conomy. Never heard of it? For enlightenment see at our article on disruptive trends.

The population of London is 154 times that of the whole of Greenland, whose slow progress to becoming a resources based economy was brought back into focus earlier this year when a large minerals group from China picked up a massive iron ore project that had succumbed to falling prices. That these investors should be prepared to take the long view will surely concentrate the minds of their counterparts in Toronto and London: we feature that Chinese company in our company reports section, and consider Greenland’s new mining era.

Enjoy the magazine and enjoy the spring weather!

John O’HanlonEditor

john.o’hanlon@wdmgroup.com

E D I T O R ’ S C O M M E N T

3

Discover more atstandardchartered.com/answers

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CONTENTS

5

Features

FINANCE

Crossrail anatomy of a megaproject8

TECHNOLOGY

The Impact of Disruptive Trends on the d!conomy

MARKETING

Smartphones for serious suits

16

24

SUPPLYCHAIN34 Argos

54 Aldrees Petroleum & Transport Services Co

ENERGY68 Landis + Gyr AG

MINING 84 Ministry of Mineral Resources,

Greenland

98 General Nice Development

TECHNOLOGY 106 F5 Networks

EXPLORATION120 Specialist Services

FOOD130 Heidi Chocolate

CONSTRUCTION138 Doha Green

Line Project

The AICIC (Adaptive Inter-Cell Interference Coordination) solution was deployed in April of 2015. Compared with the pre-deployment, a cell edge user’s average throughput increased 51.92% and the maximum amplitude reached up to 86%. AICIC greatly enhances the cell edge users experience and allows “no edge” LTE to become a reality.

VIVA and Huawei committed to strategic partnership to build “no edge” LTE network by deploying AICIC solution

www.HUAWEI.com

Adaptive ICIC

CONTENTS

Company Profiles

7

54 84

106

34

Aldrees Petroleum & Transport Services Co

Ministry of Mineral Resources, Greenland

F5 Networks

Argos

120Specialist Services

68Landis + Gyr AG

CROSSRAIL ANATOMY OF A MEGAPROJECT

The Crossrail project, the largest infrastructure development in Europe, will transform rail services across London and remains on time and on budget

F INANCE

9

CROSSRAIL ANATOMY OF A MEGAPROJECT

The Crossrail project, the largest infrastructure development in Europe, will transform rail services across London and remains on time and on budget

9

Written by: John O’Hanlon

1 0 M a y 2 0 1 5

Caption to the image

WHO HAS NOT had to get to or

through central London after arriving

at Heathrow Airport? It was in 1977,

37 years ago, that HM the Queen

unveiled a £71 million underground link

via the Piccadilly Line to Heathrow’s

terminals. At the time it was the first

of its kind in the world from a capital

to its major airport. Not today – most

capital cities have modern high speed

links to the major rail termini, and the

40 minute tube journey is no longer

impressive for a 15 mile trip.

Heathrow is the world’s busiest

airport. When Crossrail services start

in late 2018 they will connect the outer

suburbs to the heart of the City and

West End, as well as providing a quick

route between central London and

Heathrow Airport. Of course Crossrail

is much more than an airport link,

though the economic importance of

that aspect of the project can hardly

be overstated. It is a 73 mile, fast, high

frequency, high capacity railway from

Reading, Maidenhead and Heathrow

Whitechapel construction site

F INANCE

X X X X X X X X

1 1

Caption to the image

in the west, through central London to

Shenfield and Abbey Wood in the east.

26 miles of tunnels had to be bored in

the process of construction.

Reading is still thought of as a

County Town rather than a suburb,

nevertheless it is at the western

extremity of the £32.5 billion economy

that has grown along the Thames

Valley since it became a magnet for

‘knowledge based’ industries. But the

rail service to Paddington is unreliable

and overcrowded. Crossrail will bring

the commuters of Reading among 1.5

million people, to within 45 minutes

of central London and will link this

key development area with London’s

employment, leisure and business

districts – Heathrow, West End, the

City, Docklands – enabling further

economic development.

From 2019 it is estimated that 200

million passengers a year will be

using Crossrail following the opening

of the £14.8 billion project and its 38

designated stations. Currently the

Tunnel Boring machine being lowered into main shaft

1 2 M a y 2 0 1 5

sister machine Elizabeth, are being

prepared for the 750 metre push

to Farringdon, which will complete

the mammoth tunnelling operation.

“These hardworking beasts have

slowly but steadily been working their

way across London underneath our

feet,” enthused Johnson. “The last

time I saw them they were at Canary

Wharf, and now nearly six million

tonnes of earth has been excavated

and their work is almost complete.”

The custom made 1,000 tonne and

150 metre long machines are giant

underground factories that are not just

tunnelling, but removing the muck and

creating a sealed concrete tunnel as

they go. Each machine has a rotating

cutter head at the front, and a series

of trailers behind, housing all the

mechanical and electrical equipment

required for the excavation of material.

Almost all of the excavated material

is put to good use. Threequarters of

it is being delivered by rail and ship to

Wallasea Island in Essex to create a

new nature reserve in partnership with

the RSPB.

While tunnelling is the sexiest part

of the engineering operation, thanks

to its sheer scale and the drama when

the machines break through into a

construction work is more than half

way to completion. The heavy lifting

has been the tunnelling element of the

scheme and that is about 90 percent

of the way through: the ticket halls

are fully excavated with construction

making good progress.

The mayor of London Boris

Johnson has understandably taken

a close interest in the progress of the

engineering work. At the end of March

he visited one of the eight great tunnel

boring machines (TBMs) 42 metres

below ground at Liverpool Street

Crossrail station. Victoria, and her

TBM and operator

F INANCE

C R O S S R A I L : A N AT O M Y O F A M E G A P R O J E C T

1 3

and a two metre thick concrete base

slab has been poured to form the

foundation of the shaft. Work is now

taking place to build the permanent

structure of the shaft.

This is the kind of basic, though

very large scale, work that is being

undertaken all along the line. Every

one of the 38 stations presents its own

challenges, with major adaptation a

new chamber at the end of a run, the

surface work, station construction and

ventilation shafts form an equally large

part of the scheme. For example, at

the new Whitechapel station a shaft

is being sunk at Durward Street will

include staircases, escalators and lifts

for passengers to use to and from the

platforms in the new Crossrail station.

Excavation of the shaft is complete

Crossrail tunnelling: TBM Victoria breaks into Liverpool Street Station

1 4 M a y 2 0 1 5

minimum. More creative solutions can

be introduced where a new station

is created. Take the new Custom

House station, the only surface

station in the central section. Close

to Canary wharf it will serve London’s

largest conference centre ExCeL

and the Royal Docks, and provide

an interchange with the Docklands

Light Railway (DLR). Crossrail asked

for “a station that is spacious and

open, with a clear identity, expressing

its kit of parts construction; efficient

in operation, robust in use and

maintainable.”

Custom House Station structure

Kit of parts? Yes, it is a flatpack

station put up in precisely a year and

a day using largely prefabricated

off-site components. Large sections

of the station were manufactured at

contractor Laing O’Rourke’s facility

in Steetley, near Sheffield, then

transported more than 130 miles to

east London and assembled on site.

The process of manufacturing large

sections of the station offsite in pre-

cast concrete significantly simplified

the process of building the station,

saving time, reducing disruption,

improving quality and making the

F INANCE

C R O S S R A I L : A N AT O M Y O F A M E G A P R O J E C T

1 5

process safer. Mujahid Khalid,

Crossrail Project Manager at Custom

House, said: “Piecing together the 825

sections that make up the station’s

structure has been a bit like a giant

jigsaw puzzle. It’s been impressive to

see the building go up so quickly and

efficiently and a lot of hard work has

gone in from everyone on the project.

Now the structure is complete, the

focus will turn to fitting out the building

with escalators, lifts and everything

else to turn it into a fully operating

station.”

Tottenham Court Road is one of

the busiest stations – more than 50

million passengers a year already pass

through it, and Crossrail estimates that

37 million will use its new station. At

a billion pounds the station works to

enable Tottenham Court Road to cope

with these huge numbers amount to

the biggest transport investment in the

West End for decades. Alongside the

upgrade of the existing tube station,

Crossrail is building a new station over

300 yards in length and four storeys

below ground. A new street level

ticket hall will be constructed at Dean

Street, with the station box continuing

five levels below ground to a depth of

around 25 metres, providing access to

the new Crossrail platforms.

The first thing anyone notices

when they look at the Crossrail map

is that it doesn’t do much for north

or south London. The end of the

Crossrail tunnel is in sight, and now

the case is being made for Crossrail

2, a north/south route that Boris

Johnson believes is needed to cut

journey times, relieve congestion on

existing commuter routes into the

capital, enable the development of

200,000 homes and act as “a vast

economic boost for London and the

UK economy”. At an estimated £20

billion the project, currently in the

consultation phase, will take a bit of

selling, but as Boris Johnson says:

“You have got to think of London as

the motor of the rest of the economy

and you have to make sure you keep it

firing on all cylinders.”

Crossrail Tottenham Court Road Station

1 6 M a y 2 0 1 5

FROM A TECHNOLOGICAL standpoint, digital transformation of the

world economy is a natural fallout of

several recent major trends such as the

Internet of Things, Big Data, and Cloud.

From a business standpoint,

an economy based on digital

technologies means a shift in the old

interdependencies and value chains.

In this world, digital technologies are

actually driving and redefining old

businesses. The technology sector

is sometimes too quick to proclaim

any and every new trend a ‘driver

for business’. However, with the

d!conomy the claim is justified. It is the

most convincing recent example of

technology as a business transformer.

By innovating processes, some of

the most traditional companies are

Don’t let disruptive trends destabilise your network: the digital economy, or d!conomy,

which formed the key theme at this year’s CeBIT in Hannover, represents a fundamental shift in

the way business is carried out

W R ITTE N BY: A LE S SA N D R O PO R R O

THE IMPACT OF DISRUPTIVE TRENDS ON THE

D!CONOMY

TECHNOLOGY

1 71 71 7

managing exciting achievements.

Take for instance the colour-matching

technology developed by the German

Fashion Institute (DMI) that is enabling

the textiles industry to replicate exact

shades by sending a code from the

designer to the factory, rather than

sending fabric swatches all the way

around the world. Exact matches are

made and communicated in an instant

when previously sending swatches for

matching took days or even weeks.

There are so many upsides to

digital transformation for other

organisations, such as local and

national governments, hospitals and,

other civic services. The possibilities

are dizzying. Gartner has predicted

that this year the number of connected

things will reach 4.9 billion with this

1 8 M a y 2 0 1 5

figure jumping to 25 billion by 2020.

That is to say, we know a big surge

of connected things is coming. Piece

by piece, the world we live in is being

digitised, but when sweeping changes

like this take place, what will happen to

those that wait?

Early adopters may evangelise

about the benefits of going digital but

many other organisations are taking a

‘wait and see’ approach. Whatever the

organisation’s strategic plans regarding

digitisation, lack of preparation will

almost certainly result in a drop in

productivity, efficiency, and innovation.

This is where we encounter a potential

problem. We all want technology to be

an enabler, but if we don’t plan carefully

enough it could actually become a

business inhibitor? Every day I speak to

people responsible for networks in their

public or private sector organisations

who all admit some apprehension about

this new trend.

Let’s take a look at some big trends

and how they will affect the network.

Invisible forcesThe advent of tiny computers with

enormous processing power, such

as the Intel Curie Module showcased

earlier this year, create headaches for

network administrators, IT managers,

amongst other IT professionals.

Aimed at the wearables market, Intel

Curie can be embedded into a variety

of everyday objects like glasses,

watches, clothing and jewellery, all

of which can connect to the Internet,

TECHNOLOGY

1 9

T H E P AT E N T M I N E F I E L D B E H I N D T H E C L O U D

meaning the corporate network

can potentially feel the strain from

seemingly invisible forces.

Meanwhile, there is change ahead

for network access points. Really fast

Wi-fi is on its way with companies

like D-link and its new line of super-

fast 802.11ac routers. Examined

at the macro level, this will prove

valuable at advancing the Internet of

Things as more and more devices

embedded in everyday objects will

be able to transmit data-heavy files.

For IT managers, this means major

headaches as multiple access points

and more information will make the

whole system both slower and more

vulnerable.

Information overloadTake as an example increasingly

popular fitness aids such as Fitbit. In

the latest version, Fitbit Charge HR

can actually monitor your heart rate.

Keeping track of all your training data

is becoming easy, fun, and a way of

life. Whilst this is a consumer gadget

intended for personal use, the medical

applications of such monitoring

devices are hugely transformative,

in an age where we live and work

longer and chronic conditions are on

‘Keeping track of all your training data is becoming easy, fun and a way of life.”

2 0 M a y 2 0 1 5

also be highly productive employees,

managing their workload as their

healthcare monitoring device manages

their condition. Great, isn’t it?

Yes it is. So long as the IT department

is prepared for people sending

increasing amounts of data from an

expanding array of devices around the

corporate network. For instance, the

latest advances in modelling, gaming,

and graphics programs represent

a legitimate, exciting opportunity,

the rise. In a healthcare context, the

devices can measure any number

of things, from blood sugar to brain

activity. They enable the patient to

be monitored while maintaining their

regular schedule, whether at home

or work, rather than requiring costly

and inconvenient hospital trips. This

helps to transform the notion of the

‘patient’ as someone who is restricted

from working or going about his/her

normal life. Those same ‘patients’ can

TECHNOLOGY

2 1

S H O R T H E A D L I N E

the year of Apple Pay.” Reflecting on the

success of Apple Pay at the company’s

Q1 2015 earning call, Cook unveiled

that it already has 750 banks and credit

unions as partners. It seems we are

only a small step away from mobile

payments becoming as ubiquitous

as iPhones. There are many other

companies working hard to simplify

or a big potential blockage slowing

down network activity. The additional

pressures on bandwidth will create a

ripple effect on the network with multiple

points of access and vulnerability.

Guaranteeing privacy will be harderTim Cook recently said: “2015 will be

Apple turns iPhone 6 into mobile wallet with Apple PayFitbit, enables

you to track your health

2 2 M a y 2 0 1 5

the way we pay for things. Smart wallet

companies like Wocket condense a

person’s credit and debit cards into a

single plastic card. Cash is in decline

and contactless payments are on

the rise. Similarly, many applications

already keep your passwords and other

sensitive information in one place.

Increasingly our personal data is

being condensed and transmitted in

ways that were once unimaginable.

Wockets smart wallet.

‘Smart wallet companies like Wocket condense a person’s credit and debit cards into a single plastic card.’

TECHNOLOGY

2 3

T H E P AT E N T M I N E F I E L D B E H I N D T H E C L O U D

This runs a real security risk with the

potential for customer data to be

shared in placed it shouldn’t. The

challenge for IT departments is going

to be ensuring data sharing remains

safe…and compliant.

Always ‘on’ technologiesMuch has been predicted about the

growth of wearables and 2015 will

be an important year for the sector.

Apple has announced its intent to

join the increasing number of major

manufacturers producing smart

watches. Samsung unveiled the Gear

S earlier this year, which combines

the functionality of a phone with the

design of a watch. Here is a device

that looks like a watch but has a SIM

card, makes calls and connects to the

Internet. Small, portable, easy to use

– smart watches and other wearable

tech encourages users to keep them

on all the time no matter where they

are. This does not just mean a drain

on the organisation’s resources. What

it also signals is the line between

personal and business use becoming

blurred, making it harder to retain

control of data. We’ve seen it happen

with smartphones and tablets and

now new, previously personal objects

will be helping themselves to the

corporate network’s resources. In their

excitement to use wearable gadgets,

employees will need to be educated

about their compliance and data

security implications.

The tide of digitisation is coming.

For the IT managers, network

administrators and other IT

professionals, preparing for the

sweeping changes in how people

work and play will be a challeng but

not an insurmountable one. As CeBIT

shows, the d!conomy has so many

advantages for us all. Putting in place

a networking plan now is the best way

to prepare for the future.

About the authorAlessandro Porro is Vice President of

International Sales at Ipswitch (‘We

make IT simple’), He joined the company

in 2004, shortly thereafter becoming

director of sales for Asia Pacific and

Latin America, increasing revenues

from those regions by more than 300

percent in his first three years in that role,

and after which he was promoted to

oversee the division’s entire international

interests and profitability, increasing

revenues 468 percent through all

channels in six years.

Wockets smart wallet.

2 4 D e c e m b e r 2 0 1 4

SMARTPHONES FOR SERIOUS SUITSUnlike your kids, you don’t need to play Clash of Clans on it (probably), but you demand at least as much of your smartphone functions as your kids do, so here we look at the best of the business bunchW R ITTE N BY: B RA N D O N A C K R OYD

MARKETING

SMARTPHONES FOR SERIOUS SUITS

2 5

2 6 M a y 2 0 1 5

A DECENT SMARTPHONE is a key

weapon in the businessman arsenal,

from taking client calls to checking

emails, working on presentations on

the go, to team working apps, it is tough

to imagine how much harder it would

be to get stuff done without a mobile.

The real question is: which of the many,

many devices on the market should you

be going for? The days of PDA phones

being marketed specifically towards

executives are gone. These days,

phones tend to be all-rounders, suitable

for more market niches. But that doesn’t

mean that just any mobile will do.

What Are We Looking For?What exactly is it that we’re looking for

then? Well, the obvious suspects are

power and speed. Basic functionality

is important, no one wants lag,

dropped calls or phones that crash

when you try to open too many apps.

That means that CPU specs and

RAM are important considerations.

But we also want solid compatibility

with office software (so you can, for

example, open calendar apps on both

PC and phone), and good scheduling

software built in.

What all this comes down to is

that the mobile you choose has to

An Orange Mobile shop

be right for you. Big specs are good,

but your needs are what will dictate

which features can be sacrificed

in favour of others. If you’re not

much into document editing on

your mobile, then a larger screen

probably isn’t top of your list. If you’re

working in a Mac environment,

iOS will be a must for you. Is there

anything you shouldn’t skimp on?

MARKETING

2 7

S M A R T P H O N E S F O R S E R I O U S S U I T S

Our vote goes to RAM. RAM is

really what’s going to make your

phone speedy and responsive, and

anything less than 1 GB is a no- no.

That being said, let’s take a look

at some of the top contenders

on the business phone market.

Cutting edge tech, huge processing

speeds and awesome functionality,

these models have it all.

ABOUT THE AUTHORBrandon Ackroyd is head of

customer insight at mobile phone

comparison site TigerMobiles.

com. A self-confessed mobile

junkie, he heads up TigerMobiles’

help and advice section,

answering customer queries to

help them make better buying

decisions and get the right phone

to suit their needs.

S M A R T P H O N E S F O R S E R I O U S S U I T S

2 8 M a y 2 0 1 5

iPhone 6 and 6 Plus I’ll start off with an obvious choice:

the new iPhone models. And, yes,

I’ve chosen both of them, since

the difference between the 6 and

the 6 Plus isn’t huge. iPhones have

been a popular business choice for

a long time, and for good reason.

Compatibility with iOS is obviously

great, so if you’re in a Mac-based

office, the iPhone is the clear

candidate. Things like file-sharing

and calendar synching options

are just easier if you’re sticking to

the same operating system. But

iPhones are also intuitive and easy

to use, and Apple’s scheduling

software really is second to none.

Which of the two devices to go

for? Both have the same 1.4 GHz

dual core processor with quad

core graphics and 1 GB of RAM,

meaning performance is pretty

identical. The main difference lies

in the screen, the 6 has a 4.7 inch

display, and the 6 Plus has a 5.5

inch screen with higher resolution.

Do a lot of editing work, reading, or

need to get a look at HD pictures?

Then the 6 Plus will be for you. Not

so into big screens? Then go for the

portability of the smaller iPhone 6.

MARKETING

2 9

S M A R T P H O N E S F O R S E R I O U S S U I T S

Galaxy Note 4Phablets (phone-tablet hybrids) are

the latest big thing on the mobile

market, and business customers

have probably benefited more than

most. The large screen space offered

by a phablet makes it the perfect

device for those that need to work

on presentations, letters, or projects

whilst on the go. And the king of

phablets has to be the Samsung

Galaxy Note 4.

It has certainly got plenty of power,

with a 2.7 GHz quad core processor

and a massive 3 GB of RAM. There’s

also an SD card slot (unlike on the

iPhone), so you can add in a little

extra storage. And that screen?

A full 5.7 inches, Super AMOLED,

and there’s a stylus as well, making

writing even easier. When it comes

to compatibility, out of the box the

Note isn’t great. This is an Android

device, and you’re going to need to

download a few apps before you can

communicate with your PC or work on

Word documents. But for many, the

big screen and stylus make the Galaxy

Note 4 the business phone of choice.

3 0 M a y 2 0 1 5

BlackBerry PassportBlackBerry has been a stalwart on

the business market for a several

years, and not without reason. A full

physical keyboard does mean that

email writing and messaging is a

whole lot easier, and BlackBerry’s

native business and productivity

apps are great. Okay, so the past

few releases from the manufacturer

have been less than stellar, but the

Blackberry Passport could be the

model that puts the company back

on top.

Power? Sure, a quad core 2.26

GHz processor and a full 3 GB of

RAM. There’s that handy SD card

slot too for up to 128 GB of extra

memory. But the real selling point of

the Passport is the combination of

a 4.5 inch touchscreen as well as a

full QWERTY keyboard. If you find

yourself doing a lot of emailing from

your mobile, then the Passport is

going to end up being a time saver.

Alright, so there’s no great app store

like with iOS or Android devices, but

that might be a small price to pay.

MARKETING

3 1

S M A R T P H O N E S F O R S E R I O U S S U I T S

HTC One M9Last year’s HTC One M8 model was a

top seller on the business market, and

I fully expect the upgraded M9 version

to be as well. Why? Well, because HTC

just do sleek and efficient well. Yes,

this is a fully featured smart phone, but

what really makes the difference here

is the interface that HTC use over the

regular Android operating system. The

user interface on the One M series is

minimalistic, which makes finding info

and getting notifications very simple.

The use of a “ticker tape” on the home

screen, giving you constant updates

on everything from the stock market

to your email inbox, simply saves time.

And it doesn’t hurt that the M9 is a

looker as well.

Power wise you’re looking at a huge

octa core CPU (made up of a quad

core 1.5 GHz model and a quad core

2.0 GHz model) as well as 3 GB of

RAM, and an SD card slot to take the

memory up to 128 GB if necessary. A

full 5 inch screen provides more than

enough space for most users. This is

one of the sleekest and fastest mobiles

around, making it the perfect choice

for a busy (and fashion conscious)

executive.

3 2 M a y 2 0 1 5

Moto X 2nd GenerationBusiness devices tend to be at the

more expensive end of the spectrum-

particularly if you’re looking for lots of

power and speed. But the new Moto X

2nd generation from Motorola is a solid

hundred or so pounds cheaper than

most other models on our list. That

doesn’t mean that you’re skimping

on features though. The Moto X has

tons of power, and Motorola has also

equipped it with a stripped down

Android operating system, making it

easily customisable as well as fast.

You’re getting a quad core 2.5 GHz

processor as well as 2 GB of RAM, so

performance really isn’t an issue. The

screen is 5.2 inches, so it has plenty

of display space to play around with.

There’s no SD card slot though, so

you’re stuck with either 16 GB or 32

GB of internal memory, depending

on which model you go for. You’ll

need to download a few apps to

make your mobile compatible

with your office system, but that

won’t take you more than a few

minutes, and might be worth

it considering the lower price

tag of the Moto X compared to

most business phone models.

MARKETING

S M A R T P H O N E S F O R S E R I O U S S U I T S

3 3

Nexus 6The Nexus 6 is a great phone,

there’s no doubt about that, but

what makes this a seriously good

business mobile choice is all that

Google going on. As a Nexus

this is a Google phone, and that

means it’s already fully equipped

with all those Google productivity

apps that you’re so used to using.

From Google Now to Google

Drive and Gmail, and the excellent

Google Calendar, the Nexus 6 is a

productivity machine.

Specs are very impressive too.

The Nexus 6 has a quad core 2.7

GHz processor and 3 GB of RAM,

so it’s speedy and responsive. The

screen is a massive 5.96 inches,

making this a phablet device, so

slightly less portable than you might

like. Our only real reservation is the

lack of SD card slot (the Nexus 6

comes in 32 GB or 64 GB versions),

but if you’re storing all your

documents on Google’s Cloud then

that shouldn’t be an issue.

A good business phone needs

reliability, speed, compatibility, and

good productivity options, which is

going to mean making a fairly large

investment. There are hundreds of

mobiles on the market right now,

but if you’re looking for a dedicated

business device, then these seven

models are our top choices.

Argos Pioneer of modern distributionWritten by: Sam Jermy Produced by: Richard Durrant

3 5

3 6 M a y 2 0 1 5

ARGOS

Argos has become a pioneer of modern distribution by being the first company in the UK and Ireland to order new gas-

powered Euro 6 articulated trucks. Now the online and high street retailer, with 755 stores and more than 96 percent of the population within 10 miles of a store, is set to capitalise on being a market frontrunner.

Partly in a bid to cut down carbon emissions throughout the organisation, from the type of vehicles used to general energy consumption, five new environmentally friendly trucks were ordered from Swedish commercial automotive manufacturers, Scania.

Complying with Euro 6, Europe’s latest clean exhaust emissions standard, the vehicles can run completely off biomethane gas, and release up to 70 percent less carbon dioxide compared to their diesel counterparts. 

David Landy, Argos Fleet Manager, said: “These trucks offer a glimpse into the future of the UK haulage industry, and as one the UK’s biggest retailers selling around 50,000 different products, we’re delighted to be leading the way in getting products into our stores and customers’ hands in an environmentally friendly way.”

The new gas trucks can travel up to 350 kilometres without refuelling, and are now based at Argos’ Magna Park, Lutterworth distribution centre.

The introduction into service of these vehicles also represents a major milestone in a project created by Innovate UK (formerly Technology

Leading digital retailer Argos has continued to move forward by coupling energy efficiency with optimum delivery frequency

One of Argos’ many

loading bay areas

www.argos .co .uk 3 7

ARGOS S U P P LY C H A I N

Strategy Board) to assess the benefits of gas to the UK haulage industry.

A key aim of the project has been to introduce gas-powered vehicles into service at Magna Park in the run-up to a publicly-accessible gas refuelling station scheduled to open on site later this year according to CNG Services, which leads the project in collaboration with Gasrec, Argos, DHL Supply Chain, Culina Logistics and Eddie Stobart.

It is reported that the introduction of Argos’s new gas-powered Scania trucks will be transformational in terms of carbon dioxide emissions and their impact upon air quality in the coming years. Many other companies in the supply chain industry are expected to

Aerial shot of Magna Park

Phil HullDistribution Director

David LandyArgos Fleet Manager

Key Personnel

3 8 M a y 2 0 1 5

ARGOS

5:00am Amsterdam

3:30am Moscow

3:00pm London

the sense of logistics

P&O Ferrymasters knows how important it is to deliver

your cargo on time, to the right place and in perfect

condition. Your business depends on it and so does our

reputation as a market leader in the provision of integrated

transport solutions for the European industry. Our team of

530 experienced professionals operate from 22 strategic

locations across twelve European countries. They all share

this same customer-focused philosophy and are dedicated

to providing a fi rst class service to all our customers.

This philosophy and experience is complemented by our

unrivalled and increasingly important contract logistics

and freight management solutions, pioneering intermodal

operations, advanced information technology infrastructure

and our own modern and extensive fl eet.

That’s why it makes sense to choose P&O Ferrymasters for

all your supply chain needs.

enquiries@pofm.com

S U P P LY C H A I N

www.argos .co .uk 3 9

ARGOS ARGOS

follow suit for instance.

Remaining agileIn the financial year to February 2015, Argos sales were £4.1 billion and it employed some 29,000 people across the business.The company is part of Home Retail Group, the UK’s leading home and general merchandise retailer, which also owns popular firms Homebase and Habitat.

The nature of the Argos business means demand is driven by seasonal events such as Mother’s Day, Easter, Spring bank holiday and of course Christmas. Product popularity also fluctuates dramatically due to weather so in summer, BBQs and garden furniture naturally need to be available in high volumes. Whereas leading up to the festive season, technology

5:00am Amsterdam

3:30am Moscow

3:00pm London

the sense of logistics

P&O Ferrymasters knows how important it is to deliver

your cargo on time, to the right place and in perfect

condition. Your business depends on it and so does our

reputation as a market leader in the provision of integrated

transport solutions for the European industry. Our team of

530 experienced professionals operate from 22 strategic

locations across twelve European countries. They all share

this same customer-focused philosophy and are dedicated

to providing a fi rst class service to all our customers.

This philosophy and experience is complemented by our

unrivalled and increasingly important contract logistics

and freight management solutions, pioneering intermodal

operations, advanced information technology infrastructure

and our own modern and extensive fl eet.

That’s why it makes sense to choose P&O Ferrymasters for

all your supply chain needs.

enquiries@pofm.com

Turnover made by Argos in its last financial year

4.1bn

The Contract Logistics division at P&O Ferrymasters is a European leader in tailor-made transport management solutions. Purpose-developed software supports a team with vast multi-industry 3PL/4PL experience – a unique formula for sustainable supply chain improvements. Argos has been a customer ever since moving to Ireland in 1996. The dedicated P&OFM service provided by Dublin-based personnel includes a transhipment facility at Dublin port – ensuring rapid turnaround of trailers for onward delivery or shipping – and optimised multi-drop scheduling with minimum cage handling. Service back-up is available from the company’s own-assets fleet, while continual improvement is fostered by a knowledge-sharing partnership.

SUPPLIER PROFILEP&O FERRYMASTERS

4 0 M a y 2 0 1 5

ARGOS

Norbert Dentressangleworking in

partnership with Argosfor 15 years

• WAREHOUSING

• LOGISTICS

• VALUE ADDED SERVICES

• E-FULFILMENT

• FMCG

• RETAIL AND REVERSE

• FOOD AND DRINK: MULTI TEMPERATURE

• CO-PACKING

• SHARED/MULTI-USER SPECIALIST

At Norbert Dentressangle, personal

commitment and responsibility are

central to everything we do.

We dedicate teams of experts who

are responsive to all your business

needs and challenges.

What can

do for you?Norbert Dentressangle

Contact UsLiam McAfee, Business Development Manager

Call 07831 660003

Email Liam.McAfee@norbert-dentressangle.com

Web www.norbert-dentressangle.co.uk

S U P P LY C H A I N

www.argos .co .uk 4 1

ARGOS ARGOS

products such as HD Televisions, smartphones and iPads prove popular with customers.

Phil Hull, Distribution Director at Argos, said: “Our agility as a business is crucial and key to our ongoing success in the UK retail space. We are very much working on a seven day, 24/7, shortest lead time possible basis to successfully and swiftly complete store replenishment.

“Essentially, the things we are working on are geared towards improving product availability to ensure we are giving the best experience possible to our customers. Having said that, we are also cleverly managing our inventory level to pre-empt seasonal demand peaks, so that we are not tying up excess capital in unused stock in the warehouses and distribution centres.”

Norbert Dentressangleworking in

partnership with Argosfor 15 years

• WAREHOUSING

• LOGISTICS

• VALUE ADDED SERVICES

• E-FULFILMENT

• FMCG

• RETAIL AND REVERSE

• FOOD AND DRINK: MULTI TEMPERATURE

• CO-PACKING

• SHARED/MULTI-USER SPECIALIST

At Norbert Dentressangle, personal

commitment and responsibility are

central to everything we do.

We dedicate teams of experts who

are responsive to all your business

needs and challenges.

What can

do for you?Norbert Dentressangle

Contact UsLiam McAfee, Business Development Manager

Call 07831 660003

Email Liam.McAfee@norbert-dentressangle.com

Web www.norbert-dentressangle.co.uk

“We are very much working on a seven day, 24/7, shortest lead time possible basis to successfully and swiftly complete store replenishment.” - Phil Hull, Distribution Director at Argos

Description of your Services: Norbert Dentressangle is an international player in logistics, transport and air & sea freight with 42,500 staff and a presence in 25 countries. Norbert Dentressangle develops high added value solutions in its three sectors of activity on the European, American, African and Asian continents and places sustainable development at the core of its business. The company offers a complete range of supply chain services to retailers and manufacturers, including dedicated and shared-user warehousing and transport, reverse logistics and asset management, temperature controlled logistics, e-fulfilment solutions and freight forwarding.

SUPPLIER PROFILENORBERT DENTRESSANGLE

4 2 M a y 2 0 1 5

ARGOS

Lean and greenLandy recognised how the prominence of green, environmentally friendly projects could affect the industry as a whole. Although he stated as far as gas mileage with the new Euro 6 trucks goes, it is not just about reducing kilometres on the motorway but rather reducing the overall carbon footprint of the organisation.

He said: “With the fleet, our initiative is to carry on reducing the CO2 footprint over the kilometres, so that means using bigger trailers to fit more products

“Our initiative is to carry on reducing the CO2 footprint over the kilometres, so that means using bigger trailers to fit more products in” – Phil Hull

A new Euro 6 gas-truck at the nearby filling station

S U P P LY C H A I N

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ARGOS

One of the new models

in, and they are generally light in weight so therefore the payload is not an issue. Subsequently we went for as many of the new semi-trailers as we can as that particular vehicle type, at 15.65 metres, is able to accommodate our needs.

“We can now start to deliver more product per litre of fuel used and that’s what the aim of the game is. That’s what makes you more efficient, filling the cube up as much as you can with more and more product and less fuel to do it.”

The firm is also looking at utilising a range of

4 4 M a y 2 0 1 5

ARGOS

01604 844439enquiries@ismclean.co.ukwww.ismclean.co.uk

Unit 6 & 7 Mere Farm Business Complex, Red House Lane, Hannington, Northampton NN6 9FP

ISM provide nationwide services to the UK’s largest warehouse, production, car park and retail sites, including Argos

At ISM we understand that fi rst impressions last and we make sure that your site is well maintained, clean, safe and secure

Our philosophy is simple we provide high quality services at the right cost so our customers can concentrate on their core business

From Industrial Cleaning Services, Waste Management/Recycling, Security, Building Maintenance and Grounds Maintenance to reception and help desk operation contact us today for a free site services quotation

Our Services

Provider of cleaningsolutions to

passionate about providing quality services

www.ismclean.co.uk/cleaning

ISM is a nationwide facilities services company providing a “new approach” to Industrial Cleaning, Facilities Cleaning, Security, Landscaping and Maintenance. We are passionate about providing well managed support services and multi skilled operators at the right cost.

S U P P LY C H A I N

www.argos .co .uk 4 5

ARGOS ARGOS

urban double-deckers going forward, because where it has restrictions on delivery access, especially with older stores, the company can usually run the same length of stock on another deck, so again Argos can go out with more products and therefore reduce stem mileage.

Scania has stated its delight that Argos has become the first UK operator to put its dedicated gas-powered trucks into operation. This, together with an ever-developing fuel-supply infrastructure, represents a major step forward in terms of combating emissions of greenhouse gas, the truck manufacturer said in a statement.

Thinking smartAnother major decision that has been implemented recently is the way product

01604 844439enquiries@ismclean.co.ukwww.ismclean.co.uk

Unit 6 & 7 Mere Farm Business Complex, Red House Lane, Hannington, Northampton NN6 9FP

ISM provide nationwide services to the UK’s largest warehouse, production, car park and retail sites, including Argos

At ISM we understand that fi rst impressions last and we make sure that your site is well maintained, clean, safe and secure

Our philosophy is simple we provide high quality services at the right cost so our customers can concentrate on their core business

From Industrial Cleaning Services, Waste Management/Recycling, Security, Building Maintenance and Grounds Maintenance to reception and help desk operation contact us today for a free site services quotation

Our Services

Provider of cleaningsolutions to

passionate about providing quality services

www.ismclean.co.uk/cleaning

ISM is a nationwide facilities services company providing a “new approach” to Industrial Cleaning, Facilities Cleaning, Security, Landscaping and Maintenance. We are passionate about providing well managed support services and multi skilled operators at the right cost.

Management: Angus McFadzean (Managing Director)

Address: Units 6&7 Mere Farm Business Complex, Red House Lane, Hannington, Northampton, NN6 9FP

Tel: 01604 844439

Email: enquiries@ismclean.co.uk

Website: www.ismclean.co.uk

SUPPLIER PROFILEISM CLEAN

4 6 M a y 2 0 1 5

ARGOS

repair and refurbishment is handled. Prior to summer 2014 Argos operated a refurbishment and repair service for technology products through a network of third parties. This network was serviced from the organisation’s central returns operation near Burton-upon-Trent, with movements between the operations before finally being shipped to the eBay/Clearance Outlets which Argos has in place for sale.

Following an assessment of the whole operation Argos management concluded that refurbishing products, including non-technology, within its own returns site would have significant benefits, given the scale of the operation and economies of scale this would give the company.

The key Argos benefits being the leverage of

Argos have a return and

refurb space of 70,000 sqf

S U P P LY C H A I N

www.argos .co .uk 4 7

ARGOS

the returns site space with 70,000 square foot made available and a better returns management operation; handling is minimised with stock only handled once before despatching for sale too. Inherent efficiencies are taken advantage of which reduces potential damage or loss in transit, and inventory levels are managed well by mobbing to a weekly production model as opposed to batch processing at remote locations.

Control also improved with stock on site and on core inventory systems with enhanced visibility; and finally product quality feedback gives Argos an opportunity to improve insight on customer/product issues and relay this information back into Quality Assurance and buying teams.

Phil Hull said: “In deciding how to implement our new onsite refurbishment service we recognised we would require expert support and selected Servicecare, part of Clipper Logistics, as our refurbishment partner. Working together Servicecare we established a trial ‘implant’ operation within our returns operation commencing in August 2014. This initial pilot has exceeded our expectations and has given us the confidence to accelerate our plans, and roll this out further this year.

“In summary we believe developing a centre of excellence for refurbishment and repair is a key component to our digital technology strategy and at the same time it will drive out costs and give us an opportunity to enhance our customer’s experience.”

“In summary we believe developing a centre of excellence for refurbishment and repair is a key component to our digital technology strategy and at the same time it will drive out costs and give us an opportunity to enhance our customer’s experience.” - Phil Hull

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ARGOS

Offer your customers tailored delivery and returns services online Find out more at parcelforce.com/select

Let your customers

whenthey want

their parcelsSameday, next day, 2 working

days, Saturday or Sunday

wherethey want

their parcelsHome, work, neighbour,

local Post Office® branch, safe place, Parcelforce depot

or Click & Collect®

howthey want

their parcelsChange the delivery day or place

with interactive messages, receive a one-hour time-slot

notification and make returns easy

Parcelforce Worldwide and the Parcelforce Worldwide Globe Logo are trade marks of Royal Mail Group Ltd. © Royal Mail Group Ltd 2015. All rights reserved.

S U P P LY C H A I N

www.argos .co .uk 4 9

ARGOS ARGOS

Landy added: “Our previous operating model meant products would go out to third parties, who would re-service it, bring it back into our supply chain and resell that through an eBay channel or other clearance channels.

“Now we’ve changed that. Where it is totally onsite refurbishment it has taken out the cost of working with third parties and moving products around the country, and the time that that product is spent out of circulation in that repair route. So when coupled with our latest plans with Sainsbury’s it means product availability and customer convenience could not be better.”

Digital-led futureAlongside the partnership with eBay, another business relationship has been put in place

Offer your customers tailored delivery and returns services online Find out more at parcelforce.com/select

Let your customers

whenthey want

their parcelsSameday, next day, 2 working

days, Saturday or Sunday

wherethey want

their parcelsHome, work, neighbour,

local Post Office® branch, safe place, Parcelforce depot

or Click & Collect®

howthey want

their parcelsChange the delivery day or place

with interactive messages, receive a one-hour time-slot

notification and make returns easy

Parcelforce Worldwide and the Parcelforce Worldwide Globe Logo are trade marks of Royal Mail Group Ltd. © Royal Mail Group Ltd 2015. All rights reserved.

Ebay collection

point in Argos

As a leading provider of express delivery services, we are proud to have worked with Argos for over two years delivering items to thousands of their customers. Our extensive range of services ensures we can provide flexible secure express deliveries to meet all of their customers’ needs. Parcelforce Select offers tailored delivery and returns services, enabling customers to manage their parcels after they order and even change their mind on the day of delivery. This is backed by our reputation for Great British Delivery and exceptional quality of service.

Website: parcelforce.com

SUPPLIER PROFILEPARCELFORCE WORLDWIDE

5 0 M a y 2 0 1 5

ARGOS

with Sainsbury’s supermarket. Argos, as the UK’s leading general merchandise retailer and Sainsbury’s, the UK’s second largest grocer, have teamed up to open 10 new Argos digital stores within existing Sainsbury’s supermarkets this year. This will bring extra choice and convenience to Sainsbury’s and Argos’ customers who will have access to the combined ranges in the convenience of a Sainsbury’s supermarket.

These new format digital stores will provide customers with a choice of over 20,000 non-grocery products which they can either buy instantly in store via tablets, or reserve online for easy collection within hours, the same or the following day. An extended range of around 40,000 products can also be ordered in store for home delivery.

Upon announcing this new way to reach the end user, John Walden, Chief Executive of Home Retail Group, said: “Our new distribution model allows us to provide customers in any Argos location with a choice of around 20,000 lines within hours, regardless of the size or stocking capacity of the store. This strategic capability has opened up options for a variety of new Argos stores and formats, and the possibility that we can now cost-effectively reach more customers and neighbourhoods with an Argos presence. I look forward to the results of the 10 store programme with Sainsbury’s and to understanding the full potential of this exciting opportunity.”

Argos continues to be the UK’s largest high

Argos is partnering

with both ebay and

Sainsburys to bring

extra choice and

covenience to its

customers

“Our new distribution model allows us to provide customers in any Argos location with a choice of around 20,000 lines within hours, regardless of the size or stocking capacity of the store.”- John Walden, Chief

Executive of Home Retail Group

OUR BUSINESS

YOUR SUCCESSDHL are global logistics leader and in the UK are provider of choice to 50 retailers. We have significant infrastructure and operational presence in the retail market, with a portfolio of services that spans everything from supply chain strategy and network design to in-store logistics. We work for a wide variety of retailers, from large grocers to convenience stores, e-retailers to department stores; DIY, electrical and furniture retailers. No wonder so many leading retailers choose us as a trusted logistics provider. Website: For more information about our business please visit www.dhl.com or scan our QR code

As the world’s leading independent container shipping line, at MSC we pride ourselves in delivering global services, locally.

Our UK services offer an extensive MSC feeder network, nine regional ports of call and a dedicated landside fleet of road and rail resource, all offering our customers greater choice, flexibility and efficiency.

With four regional offices throughout the UK and a dedicated local team of over 500 people, we’re committed to tailoring our global shipping and logistics services to find the best solutions for you.

For more information please contact our local team:

+44 1473 27 7777 or hello@mscuk.com

MSC.com

ARGOS

5 2 M a y 2 0 1 5

ARGOS

street retailer online with around 121 million customer transactions a year through its stores and over 900 million website and app visits in the 12 months to February 2015.  Customers can take advantage of Argos’ convenient Check & Reserve service available through its network of 755 stores across the UK and Republic of Ireland.

It is clear to see that Argos is not standing still and waiting for the future to come to it; rather it is embracing a new strategy that keeps the ongoing global digital revolution as a core consideration. The company is also providing the opportunity for all levels of staff to build on their existing skills on the job, through initiating training in a form where employees are able to achieve an NVQ in lean or

Aerial view of Argos site

S U P P LY C H A I N

www.argos .co .uk 5 3

ARGOS

continuous improvement.Commenting on the organisation’s reasoning

behind the move to invest in gas powered transportation, Landy pointed out it was important to be aware of the manufacturer’s own plans. He said: “Up until now you couldn’t buy a manufacturer-made gas lorry off of the production line: you would buy a normal diesel lorry and it would be converted by an after-market firm. For us, that suggested that if manufacturers aren’t behind it, should we really be doing it? Now Scania have this 100 percent gas truck coming off their production line. If they are supporting us in our green initiatives this way, it is probably the right thing to do now.” said Landy.

“This is the beginning of a sea-change I think, and a lot of fleet operators will start to take it much more seriously as people follow the lead. But without people purchasing them Scania won’t produce the trucks. It has been a move together but I think it is the right one.”

Hull concluded: “As we see the volume of these environmentally-friendly vehicles start to come into the industry, the price changes, the market changes and it becomes more viable and realistic to many operators. We are proud to be pioneering this new form of distribution and we hope to continue to innovate for the benefit of our customers.”

It is clear to see Argos is set to stay ahead of the industry curve as it is closer to the end user than ever before.

Company Information

I N D U S T RY

SUPPLY CHAIN

H E A D Q U A RT E R S

Milton Keynes,

Buckinghamshire, UK

F O U N D E D

1972

E M P L O Y E E S

29,000

R E V E N U E

£4.1billion

P R O D U C T S /

S E R V I C E S

Retail

Written by: John O’Hanlon Produced by: Craig Daniels

DRIVING PASSION: warehousing wisdom

5 5

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ALDREES PETROLEUM & TRANSPORT SERVICES CO.

T he Transport Services Division is one of the major customers as well as one of the principal service providers to the retail side,

but operates as an independent company. It is one of the largest logistics provider in the country – and currently very much in expansion mode.

Mohamed Yousri Hanno is Assistant General Manager of Aldrees Transport Services. The company is involved with local freight deliveries, as well as deliveries to GCC & Middle East countries, he explains. With 1,340 tractor units and more than 2,700 road trailers in a huge array of different specifications, its primary concern is the movement of bulk cargoes between the kingdom’s industrial and petrochemical complexes, and its ports on the Red Sea to the

Mercedes tractor units

Aldrees is organized in two major divisions; the Petroleum Services Division and the Transport Services Division. The former owns and operates 478 petrol stations right across the kingdom, and is the retail arm of the business.

S U P P LY C H A I N

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ALDREES PETROLEUM & TRANSPORT SERVICES CO.

west and the Arabian Gulf to the east. “To give a flavour of the size of the operation it

is worth looking at some of the major contracts Aldrees services. The largest customers include Saudi Arabia’s leading petrochemical company SABIC, for which Aldrees transports liquid chemicals in stainless steel tanks and solid petrochemicals like polypropylene, polyethylene and PVC in bulk and bags, and the minerals group Maaden whose product includes sulphuric acid at 98 percent concentration as well as phosphoric acid and caustic soda – hazardous chemicals that require stainless steel and rubber coated tanks. Aldrees also undertakes transportation of Maaden’s oil supplies and moves minerals like copper, gold and zinc in containers to Jeddah port for export.

A new product line for Aldrees recently has been the transportation in tipper units of the refinery SATORP’s by-product of pet coke to Jubail Industrial Port, part of an ongoing expansion of the relationship between these two companies. For the National Industrialization Company Tasnee, a demanding new departure is transporting butyl acrylate in special insulated stainless steel tanks, again to Jubail Port.

Cement is an important export commodity for Saudi Arabia, and Aldrees is involved in moving Northern Cement Company’s product in bulk to their customers all over the kingdom as well as keeping the cement plant supplied with petrol, diesel and HFO, which calls for specialised

Mercedes tractor units

Assistant General

Manager Eng. Mohamed

Yousri Hanno

CEO Engr. Abdulilah

Saad Aldrees

www.petromin.com

S U P P LY C H A I N

www.a ldrees .com 5 9

insulated and heated tanks.Other tasks include moving ilmenite and coke

in bulk from Jazan Port to the National Titanium Dioxide Company’s plant 100 kilometres from the coast and bulk sugar, liquid sugar and molasses to customers of United Sugar Company (Savola) in Jeddah & Riyadh. For the Grain Silo & Flour Mill Organization imported wheat is moved from Dammam Port to the silos in Dammam, Madinah & Tabuk. And let’s not forget the product that built modern Saudi Arabia - for Petromin and Shell Aldrees is trucking base oil from Jeddah, Yanbu & Dubai to blending plants in Jeddah & Riyadh, and finished product in bulk and drums to these customers’ clients.

As we mentioned earlier, a really important customer is Aldrees Petroleum Services

www.petromin.com

Finance Manager,

Mr. Roberto Rasco

Aldrees group & Petromin has a long-standing partnership in different fronts. In logistics division, the efficient fleet of vehicles operated by Aldrees are powered up by High Performance Petromin Engine oils. Petromin lubricants provide ultimate protection, reliability and top tear performance on long routes and in most stringent of environmental conditions.

www.petromin.com

SUPPLIER PROFILEPETROMIN

ALDREES PETROLEUM & TRANSPORT SERVICES CO.

6 0 M a y 2 0 1 5

“At the click of a mouse we can tell the wear condition of that tyre, the mileage it has covered and which axles it has been fitted to.”

– Mohamed Yousri Hanno, Assistant General Manager

Dispatch yard

Division, for which the Transport Division delivers petrol and diesel to every one of the 478 filling stations in 200 dedicated tankers in Aldrees livery. “We make almost 12,000 trips monthly for the fuel stations! They are one of our biggest customers, and of course we are one of theirs because we buy our diesel from them. We win both ways. We buy the fuel from them and they buy the transport service from us.

The entire fleet consists mainly of Mercedes units, though 24 percent are supplied by Volvo and six percent by MAN. These operate out of six strategically situated depots Riyadh (the head

ALDREES PETROLEUM & TRANSPORT SERVICES CO. S U P P LY C H A I N

www.a ldrees .com 6 1

office with a 100,000 square metre warehouse); Jeddah, Dammam, Yanbu, Jazan, Haditha on the Jordan border; and Jubail. “Each of the facilities is run by a branch manager with full autonomy, and has its own maintenance facility for the trucks. Naturally they all have their own dispatch facility, plus accommodation for the operations, administration and maintenance staff and drivers. And they are all stocked with the spares needed to keep the trucks on the road.”

While the trucks are regularly updated with the latest fuel efficient models, diesel in Saudi Arabia is cheaper than anywhere in the world

Volvo tractor unit

www.tyreplus.com.sa

S U P P LY C H A I N

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S U P P LY C H A I N

except Venezuela. Unlike freight companies in Europe for example Aldrees does not see fuel as a major cost. Tyres are another matter. A little over two years ago, says Mohamed Hanno, the company contracted with Michelin to run its Tyre Management System. “We now have control of every tyre on every truck at any time. At the click of a mouse we can tell the wear condition of that tyre, the mileage it has covered and which axles it has been fitted to.” This is an effective way of ensuring safety while keeping tyre costs down – since the implementation of the system in 2012, he says, average running mileage has increased by around ten percent, and overall tyre costs reduced by a similar factor.

To keep its network working seamlessly, and to manage the complex truck movements, Aldrees

Volvo Tractor unit

and HFO trailer

“Each of the facilities is run by a branch manager with full autonomy, and has its own maintenance facility for the trucks.” – Mohamed Yousri Hanno

ALDREES PETROLEUM & TRANSPORT SERVICES CO.

developed its own enterprise system together with a sophisticated Transport Management System (TMS), says Hanno. “Right across company all our operations are linked together and all the data is transmitted on line – the orders from the customer either coming to head office or to the branches are constantly tracked and because we have GPS satellite tracking throughout our fleet, from the Riyadh control room we can monitor the trucks wherever they are operating, even outside the kingdom.”

Thus, with key costs under control and truck maintenance controlled by Aldrees’ own software a couple of key best practice boxes have been

Now available solely to AAA in Saudi Arabia the complete range of punched technology batteries for European Trucks.

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visit our website at WWW.AAA.COM.SA

Now available solely to AAA in Saudi Arabia the complete range of punched technology batteries for European Trucks.

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AAA FLEET TRUCK PARTS

Now available solely to AAA in Saudi Arabia a complete range of severe duty clutch products for European Trucks.

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Truck maintenance facility

ALDREES PETROLEUM & TRANSPORT SERVICES CO. S U P P LY C H A I N

www.a ldrees .com 6 5

ticked. A third, vital to satisfying the OEMs and maintaining warranties, is the question of which oil to use in Saudi Arabia’s harsh conditions. After a long period of trialling approval was obtained from all three for engine oils developed by Petromin Corporation. This is consistent with Aldrees’ benchmarking policy, Hanno emphasises, which also dictates that all spare parts are sourced from the OEMs’ approved agents, in a market flooded by cheap replicated parts.

Just a year ago, there was a major change in the company’s centre of gravity when Aldrees opened its state of the art new depot in the fast expanding industrial city of Jubail. Because of its key location near to major clients, this is now

Insulated mild steel tanker with heating

burner for transporting Heavy Fuel Oil (HFO)

Aldrees can track its fleet

anywhere in the world

6 6 M a y 2 0 1 5

ALDREES PETROLEUM & TRANSPORT SERVICES CO.

the most important depot for the division, but there are more reasons for that investment. “We have two terminals there, each 100,000 square metres in area,” he says. “One is for the Transport Division operations and the other for the joint venture we have set up with our Swiss partner Bertschi group. The company is called Aldrees Bertschi Logistics Services Company.”

Bertschi AG is a specialist in logistics and the transport of chemicals by ISO tanks on road, sea and trains in Europe, China and Singapore. It should perhaps be explained that an ISO tank is a container built to the ISO (International Organisation for Standardisation) standard and designed to carry liquids in bulk. The frame which the tank sits in measures about 6 metres long,

Alumium Tipping

Bulker for transporting

bulk polymers

S U P P LY C H A I N

www.a ldrees .com 6 7

ALDREES PETROLEUM & TRANSPORT SERVICES CO.

2.4 metres wide and between 2.4-2.5 metres high. The tanks vary in size and type and can carry between 21,000 and 40,000 litres of liquid. The new company will be engaged in providing chemical logistics, transport management, warehousing management, cleaning of chemical tanks and related services: it will be managed by a joined team from Aldrees and Bertschi.

Another partnership will see intensive development this year of a completely new line of business for Aldrees – outsourced warehouse management. One major contract already secured by Aldrees together with South African logistics specialist Barloworld is to manage the warehouse operations of existing customer SATORP. “We hired the people and we’ve done thorough in-house training in conjunction with Barloworld. We have a trained multinational workforce.”

This is just the beginning says Mohamed Hanno. “We have also started the quotations and tendering process for several offsite logistics challenges, such as hosting bagging lines and drumming lines in our facilities because many of the new companies moving into Jubail, like Sadara Chemical Company for example, which is constructing the world’s largest chemical complex ever built in a single phase in Jubail Industrial City, and Sipchem simply don’t have the warehousing space and are keen to outsource non-core logistics.” It is a great opportunity for Aldrees as Jubail and other industrial complexes in the kingdom continue to expand, he emphasises.

Company Information

I N D U S T RY

SUPPLY CHAIN

H E A D Q U A RT E R S

Riyadh, Kingdom of

Saudi Arabia

F O U N D E D

1962

E M P L O Y E E S

5284

R E V E N U E

2,144,322,070

Saudi Riyal

P R O D U C T S /

S E R V I C E S

Retail Petrol sales &

Transport Services

Landis + Gyr AG makes smart moves in the Middle EastWritten by: Nye Longman Produced by: Craig Daniels

6 9

7 0 M a y 2 0 1 5

Versatile & Modular Grid Metering applications

Landis+Gyr began its operations in the Middle East in 2007 but the company itself has a much longer history; founded in

Switzerland in 1896 as a manufacturer of high quality, state of the art electricity, water, gas and district cooling meters. The company has grown to cover 30 countries across five continents, employing in excess of 5,500 people. Over the decades Landis+Gyr has been pioneering various innovations including launching the world’s first digital meter in the late 1970s. Today it serves approximately 3,500 utilities customers around the globe and is involved in the world’s largest smart metering and smart grid projects. In Japan, Landis+Gyr is providing communication networks for 27 million metering points; in Brazil the company is deploying South America’s largest Advanced Metering Infrastructure solution.

The Company is leveraging decades of experience to rollout a calculated smart metering plan across the GCC and Iraq

E N E R G Y

www. land isgyr.com 7 1

British Gas has chosen Landis+Gyr for delivering more than 10 million multi fuel gas and electricity meters, and in the US and in Canada the company has completed several of the biggest Smart Metering roll-outs.

Since 2011 Landis+Gyr has been jointly owned by Toshiba and the Innovation Network Corporation of Japan (INCJ). The business is managed as an independent growth platform of Toshiba Corporation.

Rajiv Sawhney, Managing Director of its operations in the Middle East, was present at the foundation of the company’s growth into the Middle East and has been responsible for developing the business into an organization matching the particularities of the Gulf market in line with Landis+Gyr’s global norms. Before his Directorship at Landis, he was involved in setting up two other technology startups in the Middle East over the last 15 years.

The power of Landis+Gyr:The company provides a variety of technological solutions to utilities and it is notable for its innovative smart metering systems that formed the basis for its reputation as an industry leader. Landis+Gyr AG Middle East also provides advanced metering and pioneers end-to-end (AMI/AMR) smart metering solutions, in addition to load management, and smart grid enabled technology.

Key Personnel Rajiv SawhneyManaging Director Rajiv Sawhney took on the role of Landis+Gyr Managing Director for the Middle East office in October 2007, and is based in Dubai, United Arab Emirates, being responsible for its Middle East operations from conception.

Before joining Landis+Gyr, Rajiv has been involved in setting up two technology startups in the region having previously worked in the Oil, Gas & Petrochemical industry. He has worked in the power generation, transmission and distribution sectors under several management responsibilities including business head, strategy, product management and business development.

Saudi Masar High-Tech. &

Marketing Co. is a multi - faceted,

service oriented company which

was established in 1996 with a

prime goal to actively represent

international reputable companies

eager to properly serve the Saudi

Arabian Market, by jointly studying

the local market profile and

requirements and implementing

the most suitable marketing and

sales policies & procedures.

Marketing, promotions, sales,

after sales services, warranty and

product support are functions

performed by our office located

in Jeddah, Saudi Arabia.

Saudi Masar's success has

been based on the principles

of excellence and integrity.

Our reputation for performance

is directly attributed to our

commitment towards both our

associates and clients. To expand

its scope of activities in the

electrical field, Saudi Masar

in 1997 acquired Saudi Swiss

Electricity Meters Co. (SSEMCO) a

manufacturing facility established

in 1987 to produce Swiss electricity

meters, under license from Landis

+ Gyr AG Switzerland, Saudi Masar

is the Sole Exclusive Agent in Saudi

Arabia for Landis + Gyr products.

In 2009, in a bid to further expand

its scope of activities Saudi Masar

established business relationships

with various Water Treatment,

Waste Management and Renewable

Energy Companies. In doing so Saudi

Masar became an environment

friendly company and also a front

for renewable energy and waste

management services.

Our Product

About Us• Metering products• Advanced Metering Infrastructure (smart metering)• Electric meter test equipment systems• Demand response (smart grid)• Relays• Waste Transfer Solutions• Pneumatic Waste Systems• Cable Systems

What we offer

Contact UsT +966 92 000 5711F +966 12 652 0718

info@saudi-masar.com.sawww.saudi-masar.com.sa

High Tech Solutions for your business

Saudi Masar High-Tech. & Marketing Co. • Offi ce No. 16, Dinar Center • North of Hera Street Intersection beside Riyad Bank • King Abdulaziz Road (Al Malek Road) • Jeddah • Saudi Arabia

Saudi MasarHigh-Tech & Marketing Co. for your business

Saudi Masar High-Tech. &

Marketing Co. is a multi - faceted,

service oriented company which

was established in 1996 with a

prime goal to actively represent

international reputable companies

eager to properly serve the Saudi

Arabian Market, by jointly studying

the local market profile and

requirements and implementing

the most suitable marketing and

sales policies & procedures.

Marketing, promotions, sales,

after sales services, warranty and

product support are functions

performed by our office located

in Jeddah, Saudi Arabia.

Saudi Masar's success has

been based on the principles

of excellence and integrity.

Our reputation for performance

is directly attributed to our

commitment towards both our

associates and clients. To expand

its scope of activities in the

electrical field, Saudi Masar

in 1997 acquired Saudi Swiss

Electricity Meters Co. (SSEMCO) a

manufacturing facility established

in 1987 to produce Swiss electricity

meters, under license from Landis

+ Gyr AG Switzerland, Saudi Masar

is the Sole Exclusive Agent in Saudi

Arabia for Landis + Gyr products.

In 2009, in a bid to further expand

its scope of activities Saudi Masar

established business relationships

with various Water Treatment,

Waste Management and Renewable

Energy Companies. In doing so Saudi

Masar became an environment

friendly company and also a front

for renewable energy and waste

management services.

Our Product

About Us• Metering products• Advanced Metering Infrastructure (smart metering)• Electric meter test equipment systems• Demand response (smart grid)• Relays• Waste Transfer Solutions• Pneumatic Waste Systems• Cable Systems

What we offer

Contact UsT +966 92 000 5711F +966 12 652 0718

info@saudi-masar.com.sawww.saudi-masar.com.sa

High Tech Solutions for your business

Saudi Masar High-Tech. & Marketing Co. • Offi ce No. 16, Dinar Center • North of Hera Street Intersection beside Riyad Bank • King Abdulaziz Road (Al Malek Road) • Jeddah • Saudi Arabia

Saudi MasarHigh-Tech & Marketing Co. for your business

SUPPLIER PROFILE

SAUDI MASAR

Head Office

Saudi Masar High-Tech. & Marketing Co.

Office No. 16, Dinar Center

North of Hera Street Intersection

Beside : Riyad Bank (Private Banking)

King Abdulaziz Road (Al Malek Road)

Jeddah

Saudi Arabia

CR No. 4030118442

Capital 1,000,000 SAR

Tel 00966 92 000 5711

Fax 00966 2 652 0718

E-mail info@saudi-masar.com.sa

P. O. Box 990 Jeddah 21421 Kingdom of Saudi Arabia

Saudi MasarHigh-Tech & Marketing Co.

E N E R G Y

www. land isgyr.com 7 5

Trusted partner

Landis+Gyr launched its activities with a portfolio around electromechanical and high accuracy electronic meters for the transmission sector and district cooling ‘cold’ meters back in 2007.

Since then, the company has supplied close to 2 Million electromechanical meters to the Kingdom of Saudi Arabia, half a million meters to Iraq and 200,000 meters to Bahrain’s distribution segment. Landis+Gyr rules the transmission metering segments in the UAE and Qatar with a 60 percent market share. The cold meters supporting the district cooling applications on sub-metering have also been a major success with continuously growing market share on par with the region’s infrastructural development.

Leading the way with its introduction of smart devices through local adaptation into the residential market, Landis+Gyr has been a key meter supplier to the Dubai Electricity and Water Authority (DEWA), UAE’s Federal Electricity and Water Authority (FEWA), Bahrain’s Ministry of Electricity and Water (MEW) Kahramaa, Qatar, and the MEW of Iraq. Key alliances and partnerships in the region have led to successfully implemented projects that have bolstered its

Meters supplied in Saudi Arabia

2MIO

‘The company has supplied close to 2 Million electromechanical meters to the Kingdom of Saudi Arabia, half a million meters to Iraq and 200,000 meters to Bahrain’s distribution segment.’

7 6 M a y 2 0 1 5

LANDIS + GYRRemember internet access with dial-up modems? With a dedicated phoneline, speeds of 20-56kbps, and no bandwidth for security encryption?

Then Broadband internet access changed everything.No more phonelines, and cable, DSL, BPL, WiFi and FTTX signi�cantly improved data speeds allowing for encryption

Why would you use a Narrowband Solution when a Broadband Solution for Smart Metering is available?

Qatar is currently deploying Corinex’s Broadband over Powerline (BPL) solution with Landis + Gyr meters.

Why is BPL the Advanced Metering Infrastructure choice of one of the fastest growing economies in the world?

Speed. So much is possible with Broadband AMI....200Mbps* allows realtime event reporting, meter reading and Time-of-Use, with all the bandwidth you need for current and future data encryption.

*physical layer speed

Find your SmartGrid Solution Todaywww.corinex.com

Multiple independent relays in each home allow for demand load management, synergizing with home automation technologies (HAN) and smart appliances such as air conditioners.

Inno

vatio

n Renewable Energy

E N E R G Y

www. land isgyr.com 7 7

LANDIS + GYRRemember internet access with dial-up modems? With a dedicated phoneline, speeds of 20-56kbps, and no bandwidth for security encryption?

Then Broadband internet access changed everything.No more phonelines, and cable, DSL, BPL, WiFi and FTTX signi�cantly improved data speeds allowing for encryption

Why would you use a Narrowband Solution when a Broadband Solution for Smart Metering is available?

Qatar is currently deploying Corinex’s Broadband over Powerline (BPL) solution with Landis + Gyr meters.

Why is BPL the Advanced Metering Infrastructure choice of one of the fastest growing economies in the world?

Speed. So much is possible with Broadband AMI....200Mbps* allows realtime event reporting, meter reading and Time-of-Use, with all the bandwidth you need for current and future data encryption.

*physical layer speed

Find your SmartGrid Solution Todaywww.corinex.com

Multiple independent relays in each home allow for demand load management, synergizing with home automation technologies (HAN) and smart appliances such as air conditioners.

Inno

vatio

n Renewable Energy

reputation around its core values of Customer Focus, being a Trusted Partner, having an Innovative Spirit and Commitment to Quality.

After developing its software, sales and support capabilities in the region using a strongly developed back office and project management team, Landis+Gyr moved into end-to-end solutions, offering businesses state-of-the-art electricity and district cooling applications.

Its largest software assignments outside Saudi Arabia include work for the UAE armed forces, substation solutions in Kurdistan, a Regulatory and Supervisory Board in Abu Dhabi, and residential complexes for ADNOC, alongside multiple housing projects in Bahrain. The world-famous man-made archipelago at Palm Jumeirah in Dubai, UAE also uses Landis+Gyr technology

ULTRACOLD 2WR6

A cold meter designed

for residential needs

and easy billing

We provide technologies and business consultancy services for the energy sector. We develop and manufacture complex solutions for Smart Metering and Smart Grid infrastructure projects, with a primary focus on BPL (Broadband over Powerline) communications. From inception Corinex has been the leader in design and development of powerline products. Our technological expertise enables us to offer state-of-the-art solutions for a wide range of global clients, whom we work with to ensure seamless integration with existing infrastructure assets. Using our BPL meter communication modules, gateways and concentrators, Corinex can deploy communication capabilities with meters from any industry-leading manufacturers.

SUPPLIER PROFILECORINEX

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LANDIS + GYR

Innovation Renewable Energy

Our mission is to provide our clients with the knowledge they require to optimise the delivery and use of Energy and Water

Innovation Renewable EnergyLusail Energy City • P.O. Box 24526 • Doha • Qatar

T (+974) 44124375 F (+974) 44124376 • sales@innovation-re.com

We are part of Alsraiya Holding Group (Qatar). Our AMI system integrates data acquisition, remote meter reading and load control.

Supplying the Head End System (HES), RF communications modules, large scale product and the meter data management system (MDMS), makes innovation and development on the aspects of AMI Systems, Energy quality analysis and customer services of metering device, working with the the global leaders in smart meter technology like Landis+Gyr, Corinex, GWF and other worldwide providers, playing the Key Role in Smart Metering and renewable Energy systems in Qatar.

Our guiding purpose at Innovation is to deliver genuine value to our customers in the energy and water industries. We will do this by providing innovative solutions in a manner that rewards our customers, our employees, our investors and other stakeholders.

• Energy/Water/Renewable Energy • Advanced Metering Infrastructure • Project Mangement/Installation/Support

E350 Modular

Residential meter

E N E R G Y

www. land isgyr.com 7 9

LANDIS + GYR

in the form of cold meters which use Automatic Meter Reading (AMR). Other successfully implemented projects include the Shams Gate Towers in Abu Dhabi, Discovery Gardens in Dubai, Barwa City and Commercial Avenue, Qatar, as well as the Clock Tower and Makkah and Headquarters Business Park in Saudi Arabia.

Teamwork powering the company:Perhaps the most impressive aspect of Landis+Gyr’s operations in the area is the crucial role played by its regional headquarters in Dubai serving the Gulf Cooperation Council (GCC) and beyond, namely Saudi Arabia, Oman, Kuwait, Qatar, Bahrain, Iraq and the United Arab Emirates. Its small but competent team of eight oversees pre and post-sales support, pre-sales business management, and logistics, as well as the first

Xxxxxxxx

“His team are more like a family in its holistic dedication to the success of Landis+Gyr and to their wellbeing as a unit.”- Rajiv Sawhney Managing Director

level of project management for its clients. Rajiv Sawhney said: “We formulated the

structure of the organization to focus on the right implementation, so we don’t have over enthusiastic sales guys picking up every project and then getting into a mess when it comes to implementation. In addition we have selected the right partners – the best in the region - and inculcated the same ideology by closely networking and supporting them.”

Having a small team tasked with such a broad remit requires an innovative approach to operations, Sawhney said: “We do not create corridors within our organization

Landis + Gyr S650

Smart Grid Terminal

Smart Energy Management Rising Landis+Gyr’s Gridstream Solution for the Middle East

• A complete smart metering solution to address all of your energy management needs

• An adaptable and fl exible answer to your interoperability and multi-energy challenges

• Unlimited scalability and unique integration with your existing systems

• More than 50 million smart meters deployed in over 100 AMI solutions worldwide

To learn more about our Landis+Gyr portfolio, contact Landis+Gyr Middle East (Dubai):

www.landisgyr.eu Rajiv.Sawhney@landisgyr.com

your pathway to the smart grid

E N E R G Y

www. land isgyr.com 8 1

and say ‘this is my responsibility and that is not’- there is always interaction between our employees which makes work very exciting.”

He reinforced the notion that his team are more like a family in its holistic dedication to the success of Landis+Gyr and to their wellbeing as a unit. Not only do they share the workload, they enjoy joint remuneration benefits through innovative but challenging KPIs.

Moving forward on the road to success, the company not only invests in technology and new products but also in people. The company provides appropriate employee training in house, alongside intensive partner training programs; it does however recognize the importance of the latest managerial and productivity insights, providing outsourced training to keep its team up to speed with the conditions of the market as well as changing customer requirements.

Being part of a company with a global reach has enabled the team in Dubai to dip into a seemingly bottomless talent pool which allows management to cherry pick the right person for the job, giving the company a unique edge over its local competition. Rajiv said, “We get great support – legal, management, project implementation from Landis+Gyr global – from the US, Czech, UK and headquarter resources in Switzerland.”

This strategic approach of selecting the most workable project is part of a broad initiative by the firm focusing on building a strong reputation and partnerships in the Gulf. The small and medium-

‘Moving forward on the road to success, the company not only invests in technology and new products but also in people.’

E450 IDIS

Residential meters

8 2 M a y 2 0 1 5

sized projects that Landis+Gyr has been working on now anticipate strongly growing demand, as the GCC countries increasingly realise the crucial importance of rolling out smart metering solutions across its utilities and distribution networks. Rajiv added, with no small measure of pride: “It’s about being very clear when choosing which projects we want to do and we have been very successful. Today I would say that we have a very clean slate, perhaps the only metering company in the region that has a major list of successful projects.”

Leading the way with superior technology: Being part of a company that has set the

trend in electrical metering from the start has enabled Landis+Gyr to remain one step ahead of its competition, and none more so than in the Middle East. Rajiv said: “We always

Landis+Gyr E850

ZMQ200 Increased

revenue through high

accuracy and tailored

grid functions

Eco Meter residential

inhome display

E N E R G Y

www. land isgyr.com 8 3

keep our customers up to date with our latest developments and industry trends. We are proud of the industry’s largest R&D forces – over 1,100 engineers – and our significant R&D investments – close to 10 percent of the company’s turnover. This explains why we believe that we provide technology that is at least one communication generation ahead of what our competition has.”

This technological advantage combined with its bespoke partnership process has enabled the company to rollout the latest technology into its target market. By forming a partnership with Ericsson (a world leader in communication technology) Landis+Gyr can support utilities across the region by providing key data to enable utilities to foster relationships with end-consumers. This allows for the creation of data-managed smart energy networks which enable efficient grid and energy consumption management, as well as integration of micro-generated, renewable energy.

Conclusion:Landis+Gyr has proven itself through its

unceasing attention to quality, strong partnerships, innovation, and through its dedication to the needs and nuances of its Middle Eastern customers. It is becoming increasingly clear why it holds such large market shares across many of its territories. Furthermore, the fastidious groundwork the company is laying down provides a resounding reason as to why this company will certainly be one to watch in the Middle East in coming decades.

Company Information

I N D U S T RY

ENERGY

H E A D Q U A RT E R S

Dubai

F O U N D E D

1896

E M P L O Y E E S

5’500

R E V E N U E

US $1.5 billion

P R O D U C T S /

S E R V I C E S

Smart energy solutions

MINISTRY OF MINERAL RESOURCES, GREENLANDElements from the Arctic Written by: John O’Hanlon

Produced by: James Pepper

8 5

8 6 M a y 2 0 1 5

MINISTRY OF MINERAL RESOURCES, GREENLAND

A glacier in Greenland

Greenland is a country the size of Western Australia and though 80 percent of its area is locked under the Greenland ice sheet, up

to three kilometres deep, more than 400,000 square kilometres of ice free coastal land has the great advantage of accessibility by sea, and in the south, proximity to established transatlantic shipping routes. Deep fjords create ideal natural harbours.

The world’s largest island has basically the same geology as Canada – if you look at the map it is easy to see how they were once a single land mass – and contains the same minerals. Iron and its alloys (iron, nickel, molybdenum, titanium, vanadium) and base metals such as copper, lead and zinc are present in commercial deposits, as is uranium and rare earth elements (REEs), gemstones and gold. Investors can be sure of a positive response from the government. Neither

Greenland is on the brink of a new era as it seeks to diversify its economy, traditionally dependent on fishing, and build a mining industry for the benefit of all its 56,000 inhabitants

M I N I N G

www.govmin .g l 8 7

MINISTRY OF MINERAL RESOURCES, GREENLAND

Bjoerneoen

should they be put off by preconceptions about Greenland’s accessibility and infrastructure.

With a total business volume of DKK 2.74 billion, The BANK of Greenland is only a small financial institution internationally. In Greenland, however, it is the largest bank and the only physically available full service bank. With more than 45 years of close cooperation with Greenlandic industries and public institutions it’s the leading partner for the Greenland mineral resources industry. And when it comes to accessibility and logistics they will find Royal Arctic Line, which uniquely has a market share of 100 percent within the core service of freight to, from and within Greenland, and Air Greenland with its

CITRONEN FJORDThe Citronen Zinc-Lead Project in northern Greenland represents one of the world’s largest undeveloped zinc-lead resources with a resource in excess of 13 billion pounds of contained zinc and lead metal. Australian company Ironbark could begin construction in 2016 with first production two years later. However Citronen Fjord is at the northernmost tip of Greenland and deep within the Arctic Circle so shipping access will be seasonal.

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MINISTRY OF MINERAL RESOURCES, GREENLAND

comprehensive scheduled and charter capability, are geared up to support them

Last year’s elections in Greenland resulted in the re-election of the left-of-centre Siumut Party which went on to form a coalition government under with the Demokraatit and Atassut Parties. The new Prime Minister Kim Kielsen was quick to emphasise the government’s commitment to resource extraction and creation of a stable investment environment in Greenland: “The coalition will ensure a more stable and continuous mining policy to attract foreign investors,” he promised.

The Prime Minister also pledged not to return to the policy of ‘zero tolerance’ of mining radioactive elements, which was abandoned in October 2013. That was a landmark decision, placing Greenland on the path to becoming a uranium producer like Canada and, and thereby opens up coincident resources of rare earths and other elements to exploitation.

The zero tolerance policy was associated with the stance taken by Denmark on nuclear power generation before Greenland attained self-government status in 2009. Denmark still doesn’t want to contemplate nuclear power, and Greenland has not had to because it has abundant potential for hydro-electric generation. However thinking has shifted over the last couple of decades, said Henrik Stendal who has headed up the MMR’s Geology Department for the last seven years and now assists the new Ministry of Mineral Resources (MMR) led by Minister Andreas

ISUKASIA The Isukasia iron ore project is located at Isua approximately 90 miles to the north-east of Nuuk. In 2013 UK-based London Mining was granted a 30-year licence to build and run a giant iron ore mine. At the time the company said the mine was expected to yield 15 million tonnes a year of “very high quality iron ore concentrate to the global steel industry.” In January the Greenland government approved the sale of London Mining Greenland, the owner of the Isukasia project, to General Nice Development, a Hong Kong-based company with its main operational centre in Tianjin City, China.

M I N I N G

www.govmin .g l 8 9

MINISTRY OF MINERAL RESOURCES, GREENLAND

Uldum. “We needed to come to terms with the presence of rare earth elements (REE), for which demand has been increasing rapidly. Often REE are associated with uranium and in Greenland one of the big deposits is Kvanefjeld and that is associated with uranium.”

The Ilimaussaq intrusive complex at the southernmost extremity of Greenland, contains huge REE deposits, big enough to end China’s near monopoly in the world market for rare earths that are essential to making cellphones, wind turbines, hybrid cars and many other products. However the problem there has been the presence of uranium and another radioactive

Evighedsfjorden

“We needed to come to terms with the presence of rare earth elements (REEs), for which demand has been increasing rapidly.”– Henrik Stendal

9 0 M a y 2 0 1 5

MINISTRY OF MINERAL RESOURCES, GREENLAND

element, thorium, in the same deposits these sought-after elements – you can’t separate them without processing the uranium as well, and that was not allowed.

Greenland has 58 percent of the world’s REE outside of China and 65 percent of the ‘heavy’ rare earths, which are in shorter supply. GME’s Kvanefjeld resource and the adjacent Tanbreez project, which is not associated with uranium,

Rubies in rock

Finkenaesset

“The largest uranium deposits in the world are in Canada where the geological environment is exactly the same as in the Thule region of Greenland.”

– Henrik Stendal

M I N I N G

www.govmin .g l 9 1

MINISTRY OF MINERAL RESOURCES, GREENLAND

TANBREEZThis private Australian company has spent $5 million developing its kakortokite-hosted REE resource on the southern edge of the Ilimaussaq intrusion, probably the largest rare earth deposit in the world especially of the heavy rare earths such as dysprosium. The mining project consists of: an open mine pit; a processing plant; a port (including a helipad); a mine camp; a tailings deposit; and internally connecting roads. It is estimated to have a production life of several generations.

make up the world’s largest deposit of rare earth minerals. Now that the ban has been lifted GME can proceed with obtaining an exploitation licence and permission to process both rare earths and uranium, selling the latter into the many markets where nuclear power stations are being built. Uranium will be a by-product of Kvanefjeld, though an important one.

Greenland’s uranium can now be exploited

Finkenaesset

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GREENLAND MINING & MINERALS

a i r g r e e n l a n d . c om

Air Greenland Charter, Tel. +299 34 34 34, e-mail: glcharter@airgreenland.gl, www.airgreenland.com/charter

We know the drill

With decades of experience acquired from Arcticoperations, Air Greenland is your reliable and dynamic partner for exploration.

You will benefit from the fact that we are part of the Greenlandic society. We have the advantage of a broad network. We know the local requirements and we have an infrastructure in the form of hangars and aircraft all over the country.

We aim to provide a high level of service and thismeans that every single job is specifically tailored tosuit the customer’s requirements.

Our twelve robust AS-350 helicopters are versatile and sturdy helicopters – perfect for Greenland’sharsh environment. It is the ideal helicopter for sling operations, with our experienced and competent long-line sling pilots.

Our eight Bell 212s with their versatile and spacious cabins, are effective in mobilizing your exploration camp.

We are simply your sustainable choice in Greenland.You just have to ask.

M I N I N G

www.govmin .g l 9 3

GREENLAND MINING & MINERALS

for its own sake and, with 70 new plants under construction round the world and 183 planned within the next decade, it will be needed. The country is centrally located between North America and Europe, both home to important uranium importers. “We know more about the geology of southern Greenland than about the north-west, in the area around the American air base at Thule for example, where more work needs to be done,” said Stendal, “but the largest uranium deposits in the world are in Canada where the geological environment is exactly the same as in the Thule region of Greenland.”

Stendal is emphatic that Greenland has the ability to make a significant mark on the global market for critical minerals. The presence of uranium stood in the way of other minerals than

a i r g r e e n l a n d . c om

Air Greenland Charter, Tel. +299 34 34 34, e-mail: glcharter@airgreenland.gl, www.airgreenland.com/charter

We know the drill

With decades of experience acquired from Arcticoperations, Air Greenland is your reliable and dynamic partner for exploration.

You will benefit from the fact that we are part of the Greenlandic society. We have the advantage of a broad network. We know the local requirements and we have an infrastructure in the form of hangars and aircraft all over the country.

We aim to provide a high level of service and thismeans that every single job is specifically tailored tosuit the customer’s requirements.

Our twelve robust AS-350 helicopters are versatile and sturdy helicopters – perfect for Greenland’sharsh environment. It is the ideal helicopter for sling operations, with our experienced and competent long-line sling pilots.

Our eight Bell 212s with their versatile and spacious cabins, are effective in mobilizing your exploration camp.

We are simply your sustainable choice in Greenland.You just have to ask.

Likely to be the first producing mine of Greenland’s new mining era, True North Gems’ Aappaluttoq Ruby Project is coming on stream at the right time for the ruby market, which is worth $2.1 billion annually. The mine is now fully permitted. True North was awarded an exclusive 30 year exploitation (mining) licence effective March 10 2014. The mine is currently under construction.

TRUE NORTH GEMS

Air Greenland has over 50 years of experience in flying in the Arctic. We operate a versatile fleet from the large Airbus-A330 to the small AS350 helicopter.

For us, it is routine to work in remote regions where there is a sketchy infrastructure and a challenging climate. When you charter from Air Greenland, you not only get aircraft that are optimized for Arctic conditions, and pilots that know every corner of this vast country. You get more. As an Air Greenland customer you will also benefit from the fact that we are part of the Greenlandic society.

www.airgreenland.com/charter

SUPPLIER PROFILEAIR GREENLAND

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GREENLAND MINING & MINERALS

rare earths, he points out. “The Motzfeldt deposit, also in the south, contains significant quantities of niobium and tantalum. Both are critical minerals for world industry, but these deposits do contain uranium so the lifting of the ban will positively help them as well.” And there’s a high grade niobium deposit at Sarfartoq near the international airport at Kangerlussuaq in west Greenland. This deposit, which also contains rare earths, has been stalled since its discovery in the 1980s by the presence of uranium but could now be developed he says.

Conversely, uranium is not the only radioactive

Nuuk

NORTH AMERICAN NICKELThe Maniitsoq nickel-copper-PGE property in Greenland hosts numerous high-grade nickel-copper sulphide occurrences and initially was the largest exploration property ever granted in Greenland. Drilling has identified very high grade deposits. The drill programme will continue throughout 2015. In April 2015 the company announced an agreement with Minelco AS, a subsidiary of Swedish iron producer LKAB Minerals that will allow it to proceed with the acquisition of the Seqi Port on the southwest coast of Greenland.

M I N I N G

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GREENLAND MINING & MINERALS

GREENLAND MINERALS & ENERGY (GMEL)Focused on delivering a world-class production centre for speciality metals from the Ilimaussaq complex in south Greenland the company is setting up a pilot plant and beneficiation circuit. Kvanefjeld is recognised as one of the world’s largest resources of rare earth elements, as well as containing substantial resources of uranium and zinc. The company has signed MoUs with Chinese industrial conglomerate NFC, whose subsidiary Guangdong Zhujiang Rare Earths Company is recognised globally as a leader in rare earth separation technology.

element in the periodic table. The south-west Greenland carbonatite intrusions nearly all contain thorium which, though not as highly radioactive as uranium, would have influenced rare earth development within these areas, says Stendal. “When people talk about the ban they always think of uranium but no one takes thorium into account. Yet it is associated with nearly all these deposits.”

The decision to raise the ban did not mean mining could go ahead from that date. Greenland has current regulations for exploitation of minerals within the Minerals Act. The regulatory framework to cover the mining, storage, transportation or exportation of radioactive material needs to be in place before exploitation of radioactive minerals can launch. It will take a couple of years to get it in place. There is plenty of best practice on which to benchmark, notably in Canada and Australia, however the International Atomic Energy Authority (IAEA) in Vienna will have to be given oversight of the new regime. There will be a lot of red tape in the process of establishing a new industry, and if only to reassure its own population Greenland is determined to see that all activities are certified safe.

Finally, the change in legislation regarding uranium and other radioactive elements should be seen in the context of the large-scale mining act, passed in December 2012 and amended earlier in 2013. The act aims to ease the path for large projects the bill set the threshold for a project to qualify as “large-scale” at DKK 5 billion,

Nuuk Lake

MINISTRY OF MINERAL RESOURCES, GREENLAND

($724,000,000), and the project’s need for labour in carrying out the construction activities must exceed the suitable, available and accessible workforce in Greenland.

To the debate on the need to mine nuclear materials in the first place will be added a fear that the country will be flooded by Chinese and other low cost foreign workers. These fears are nowhere near as well grounded as people fear, Henrik Stendal believes. The revision of the bill tightens the regulation of minimum wages considerably. No legal basis for non-fixed minimum hourly wages pursuant to foreign collective bargaining agreements is now to be

Storoe

WHITE MOUNTAINHudson Resources is a Canadian based mining company focused on the Naajat (White Mountain) anorthosite (calcium feldspar) project in Greenland. The White Mountain resource is unique in its size and purity. Processing is simple and no chemicals are involved. Hudson plans to start construction this year and start producing by the end of 2016, targeting initially the e-glass market (optic fibre) for which anorthosite is a better and more economic option than kaolin.

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M I N I N G

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MINISTRY OF MINERAL RESOURCES, GREENLAND

found in the act. “Before a company is allowed in it has to offer a certain level of Greenlandic jobs, suppliers and subcontractors. They can’t come in if they are not competitive, and able to bring with them the necessary skills.” Naturally, Greenland wants to secure as many jobs for its own people as it can, and establish an indigenous skills base to support its new industries. However with a population a little over 56,000 it will need help, especially if it is to preserve its traditional fishing-based way of life. Its great opportunities are attended by equally great challenges.

The government of Greenland’s objective is to license the opening of three to five mines on an environmentally and socially sustainable basis over the next five years. This is a realistic goal. The first mine to open will be the ruby-sap¬phire mine on the south-west coast of Greenland, about 160 kilometres south of the capital Nuuk. Permitting has been a good process as the government attempts to balance the economic, environmental and social imperatives.

For many years, there has been broad political agreement in Greenland to grow the mineral sector into a principal industry and diversify the economy. Now with the new government in place and the global mining industry preparing for recovery Greenland will be increasingly seen as a good place to invest in. The commitment of General Nice Group may well prompt the cautious institutional and corporate investors in London, Vancouver and Toronto to look afresh at Greenland.

Government Information

I N D U S T RY

Mining

H E A D Q U A RT E R S

Nuuk, Greenland

F O U N D E D

1998

E M P L O Y E E S

30

R E V E N U E

Not Disclosed

P R O D U C T S /

S E R V I C E S

Government

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GENERAL NICE DEVELOPMENTNorthern minerals for eastern applicationsWritten by: John O’Hanlon • Produced by: James Pepper

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GENERAL N ICE DEVELOPMENT

A team from Sichuan Xinye Investment Corporation of Mining & Exploration,

and Sichuan Bureau of Metallurgical Geology & Exploration visit Isua site.

Back in October 2013 the Greenland government awarded UK-based company London Mining a 30 year licence to build

and run a giant iron ore mine at Isukasia in Western Greenland. At the time it was described by Greenland’s Industry Minister as the largest commercial project in the island nation’s history. Greenland is an autonomous territory still administered by Denmark, however it is moving towards greater independence, and sees the development of a strong mining industry as the strategy that will give it the economic clout to do so.

That ambition has been clouded somewhat over the last few years by the weakening of commodity prices on the international exchanges, however the fundamentals remain strong. In particular global steel demand is expected to recover as China’s economy continues to grow.

General Nice Development Ltd, the new owner of the Isua iron ore project in Greenland is on a mission to move forward the country’s mineral resources to meet future demand from China and other rapidly urbanising world markets

M I N I N G

www.genera ln ice .com.hk 1 0 1

GENERAL N ICE DEVELOPMENT

The Isua deposit, as it is known, is well-placed for exploitation. Just 150 kilometres north west of the capital Nuuk, it is a similar distance from international airport at Kangerlussuaq, and lies 110 kilometres from the coast where the construction of a deepwater port is proposed which will pipe the ore as slurry. The deposit holds a banded iron formation (BIF) measuring between 180 metres and 440 metres in thickness and extends over a strike length of more than two kilometres. It is open at both sides and outcrops at the centre of deposit. Towards the north and south of the deposit, the BIF is overlain by a sheet of ice that ranges in thickness up to 130m, however the ore can be extracted using open pit methods.

General Nice headquarters at Tianjin

“We are reviewing the potential of other projects in the Nordic region generally, Greenland included”– Jenny Yang , Vice

President of General Nice Development

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GENERAL N ICE DEVELOPMENT

Just before the election of a new government in November 2014 London Mining went bankrupt and was placed into receivership after incurring heavy losses at its Sierra Leone mine due to the Ebola crisis. However its Greenland subsidiary, London Mining Greenland AS, was bought by General Nice Development Ltd, a major commodity trader and investment company incorporated in Hong Kong in 1992 and headquartered at Tianjin, China.

The exploration site

M I N I N G

www.genera ln ice .com.hk 1 0 3

GENERAL N ICE DEVELOPMENT

The project has attracted intense interest and a level of participation from major Chinese companies since it was launched in 2011. Under London Mining’s ownership, SNC-Lavalin completed a bankable feasibility report (BFS), with the support of major Chinese companies including China Communication and Construction Corporation and Sinosteel Corporation. In addition Sichuan Xinye Investment Corporation, a subsidiary of Sichuan Metallurgical Bureau

Mr. Cai Sui Xin - The

Chairman of General

Nice Group

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GENERAL N ICE DEVELOPMENT

carried out a detailed study on the Isua project toward a capital investment of $2.35 billion and Mr. Liu Yikang, the senior advisor with China Mining Association has discussed Greenland’s natural resources, including Isua, at various events. These included presentations to the Ministry of Land and Resources during a high level official visit to Greenland in 2013 and to Chinese investors and mining companies during the past few years.

Now the Chairman of General Nice Development Mr. Cai Suixin is keen to set up the Nordic Development fund (NDF) to promote long term development in the region, as a way of sharing various infrastructure demands. “We very much believe in the potential that exists to open up

Loading a tipper

“We are reviewing the potential of other projects in the Nordic region generally, Greenland included”– Jenny Yang

M I N I N G

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GENERAL N ICE DEVELOPMENT

the natural resources that are locked up in these unexplored areas. This will be of real benefit to all the stakeholders of course, but most particularly to the people and communities of Greenland,” he said.

Vice President Jenny Yang explained the state of play following the acquisition: “We are working on an optimisation plan for the Isua project, and a thorough review its economic value. Meanwhile we are reviewing the potential of other projects in the Nordic region generally, Greenland included. We will consider joint ventures as well as acquisitions as a way to build a portfolio, and have already entered discussions with investors and EPC contracting firms that specialise in mine construction from a number of countries including China, Canada and Denmark. In addition, we are working closely with the Danish and Greenlandic governments and a number of banks.”

The Ministry of Mineral Resources is bullish about the involvement of General Nice Development. The work related to the project can now continue, it has said, though before construction and operation of a mine can begin, a number of licensing issues need to be addressed. Details of the exploitation and closure plans as well as technical approvals are currently being finalised and London Mining Greenland AS, the government and the municipalities Qeqqata Kommunia and Kommuneqarfik Sermersooq are negotiating an Impact Benefit Agreement (IBA), to be concluded before any new development in Greenland can go ahead. These procedures are all expected to be finalised soon, the Ministry says.

Company Information

I N D U S T RY

Exploration

H E A D Q U A RT E R S

Hong Kong, China

F O U N D E D

1992

E M P L O Y E E S

12,000 (group figure for

General Nice Resources

(GNR))

R E V E N U E

$10 billion (GNR group)

P R O D U C T S /

S E R V I C E S

Mining, minerals

F5 Networks Saudi Arabia Innovate, Expand, DeliverWritten by: Abigail Phillips

Produced by: Craig Daniels

1 0 7

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F5 NETWORKS SAUDI ARABIA

F5 Networks - originally called F5 Labs - was established in 1996 and was inspired by the movie Twister, which referenced the

fastest and most powerful tornado on the Fujita Scale. The company made a name for itself early on with its first product, a load balancer called BIG-IP. In essence, when a server went down or became overloaded, BIG-IP directed traffic to other servers that could handle the load. After just three years, in June 1999, the company went public and assumed the title of F5 Networks – it was listed on the NASDAQ stock exchange.

“Our corporate focus centres on providing network intelligence that enables customers to respond quickly to change, streamline business processes, reduce costs, and provide differentiated offerings that help increase revenue,” explains Mamduh Allam, General Manager for the Kingdom of Saudi Arabia.

Through internal development and acquisition, F5 Networks has gone on to extend its reach beyond load-balancing, producing a range of integrated products for Application Delivery Networking. These seek to improve the delivery of web-based applications by attempting to make them run faster and more securely.

Core competenciesWhether it is security, availability, performance or other critical services, F5 helps deliver the most secure, fast and reliable applications to anyone, anywhere, at any time. The company is

F5 Networks on the importance of delivering the applications that matter without constraints – anywhere, anytime and on any device

T E C H N O L O G Y

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F5 NETWORKS SAUDI ARABIA

dedicated to providing its clients with world-class, innovative tech solutions, whether that is in the form of security, cloud management or server upgrades. It is also passionate about developing mutually beneficial partnerships with large organisations to provide an all-encompassing technology offering.

F5 has always been focused on providing key services to applications. In 2004, it launched an application delivery controller solution focusing on a full-proxy architecture delivered by F5’s Traffic Management Operating System (TMOS). This led to significant partnerships with most of the leading software providers.

F5 continued its evolution by organic investment and acquisitions, developing market-leading add-on solutions in areas such

F5 helps deliver the most secure, fast and reliable

applications to anyone, anywhere, at any time

Key Personnel Mamduh AllamSaudi Arabia General Manager, F5 Networks Mamduh is General Manager for F5 Networks in Saudi Arabia. He has significant international industry experience, joining F5 from Intigral, where he was KSA General Manager. Mamduh has also held senior roles at Microsoft and Cisco, as well as several leadership positions at technology companies in the USA. He has a bachelor degree in Mechanical CAD deisgn, and programming engineering from Eastern Michigan Universerity, USA.

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F5 NETWORKS SAUDI ARABIA

T E C H N O L O G Y

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F5 NETWORKS SAUDI ARABIA F5 NETWORKS SAUDI ARABIA

as web application security, access management, DDoS mitigation and many others. All leverage the full proxy architecture of BIG-IP and TMOS for massive scalability and performance.

The company has also put a large emphasis on ensuring its technologies are cloud-ready by enabling Virtual Edition solutions across all hypervisors, increasing their performance and density. Being at the forefront of technology and innovation is critical to the company’s vision and objectives, not to mention its long term success.

To this end, in recent times, F5’s key move was the 2013 launch of Synthesis, an architectural vision that promotes the delivery and orchestration of Software Defined Application Services™ throughout data centre, cloud, and hybrid environments. As the company

F5 Corporate video

Innovative Solutions (IS) is a specialized information security professional services company establish in 2003 in Riyadh, Saudi Arabia. IS is managed by competent IT professionals with extensive local IT experience in Financial, Public, Defense, Education, Health, Oil & Gas, Utilities and IT services industries. Our strategy is to engage our customers with a consultative approach to address their business requirements while maintaining an assuring level of information security. IS’s highly certified engineers provide information security solutions, consulting services and in-house developed products for Saudi Arabia and the Gulf region.

PARTNER PROFILEIS

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F5 NETWORKS SAUDI ARABIA

explains: “Powered by an elastic, multi-tenant and high-performance services fabric, F5 Synthesis enables customers to rapidly and cost-effectively provision layer 4-7 services, complementing existing layer 2-3 network and compute-focused efforts. A comprehensive set of management and control plane APIs ensures integration and interoperability with SDN and virtualization systems, as well as in the cloud.”

As a part of its Synthesis vision, F5 Networks has been developing its flourishing partnership with Cisco over the past year. Integrating F5 SDAS into Cisco Application Centric Infrastructure (ACI™) enables customers to benefit from a virtualized architecture with an application fabric integrated onto a network fabric. The joint

VIPRION 4800

F5 Networks has strong coverage in all key Middle East markets

T E C H N O L O G Y

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F5 NETWORKS SAUDI ARABIA

VIPRION 4480

solution facilitates virtual workload mobility and policy-driven application delivery to significantly reduce operating costs without compromising on consistent, scalable network and L4-L7 services.

F5 Networks has also benefited from a strong partnership with VMware, which includes interoperable solutions around technologies such as End User Computing, network virtualization, data centre and cloud management, and VMware vCloud® Air™ hybrid cloud platform.

Security has been high on the agenda for the past year, as highlighted by the company’s acquisition of Defense.Net in May 2014. The cloud-based security services company gives F5 a competitive edge in providing solutions to defend against application-layer, network-layer, and data center threats delivered via the Internet such as distributed denial-of-service (DDoS) attacks.The acquisition of Defense. Net complements existing F5 solutions such as its Advanced Firewall Manager.

In November 2014, F5 announced new hybrid service capabilities to help organizations scale IT resources across dynamic cloud and data center deployments. Under the company’s new Silverline™ banner, F5 will offer extended security, optimization, and availability services from hosted and managed infrastructure, marking F5’s entrance into the cloud services delivery space.

The F5 Silverline services delivery platform expands the company’s F5 Synthesis™ architecture to enable application services

‘Powered by an elastic multi-tenant and high performance services fabric, F5 Synthesis enables customers to rapidly and cost effectively provision layer 4-7 services.customers’

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F5 NETWORKS SAUDI ARABIA

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F5 NETWORKS SAUDI ARABIA

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F5 NETWORKS SAUDI ARABIA

F5 NETWORKS SAUDI ARABIAF5 NETWORKS SAUDI ARABIA T E C H N O L O G Y

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F5 NETWORKS SAUDI ARABIA F5 NETWORKS SAUDI ARABIA

within customers’ deployment model of choice: on-premises and/or as-a-service. Beginning with DDoS protection and security intelligence services, the Silverline platform will support additional application delivery capabilities as-a-service in the future.

Heartbleed: An example of F5 security prowess and innovation

F5 takes great pride in its security solutions and was an industry leader in response to the Heartbleed bug. Companies using F5 BIG-IP Local Traffic Manager™ to terminate SSL connections already had the necessary protections in place to secure their applications against the Heartbleed bug. This is just one example of the company’s commitment to providing its customers with leading, of-the-moment, reactive technology and security solutions.

Trends impacting businessToday however, technology is not limited to servers, PCs and business; it is everywhere, in everything we do, daily. From handheld devices, cars and watches; everything even thermostats and refrigerators are connected. So what does this mean for applications? According to Allam they have had to become more sophisticated and need more services to make them available, faster and secure.

“The challenges we have to contend with are a mixture of both applications and infrastructure,

F5 Synthesis

VIPRION 2400

VIPRION 2200

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F5 NETWORKS SAUDI ARABIA

and are based on business requirements that push IT to be more agile and responsive. For example, mobile apps and BYOD tax both applications and network infrastructure. However, organisations and solutions are typically siloed, focusing on solving their specific issues without addressing the larger problems as a whole. These technology shifts are creating market transitions and a great opportunity for

F5 Networks wins Network Optimisation Vendor category at Network World Middle East Awards

T E C H N O L O G Y

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F5 NETWORKS SAUDI ARABIA

solutions providers that understand how to bring everything together and unlock value and new routes to innovation,” he says.

“One of the key drivers for us is that the traditional network borders are collapsing. In their place are seemingly disparate clusters of cloud and mobility, as well as the ever-present generation of new sources of data and higher streams of traffic. For companies

“One of the key drivers for us is that the traditional network borders are collapsing. In their place are seemingly disparate clusters of cloud and mobility, as well as the ever-present generation of new sources of data and higher streams of traffic”– Mamduh AllamSaudi Arabia General Manager, F5 Networks

F5 Networks wins Network Optimisation Vendor category at Network World Middle East Awards

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F5 NETWORKS SAUDI ARABIA

“We are growing fast, and in the past four years we have increased our headcount more than five times over.”

– Mamduh AllamSaudi Arabia General Manager, F5 Networks

navigating this new terrain, management and planning of infrastructure is essential, as is understanding how to get ‘social intelligence’ in the connectivity fabric.”

This has led to the emergence of Software Defined Application Services (SDAS), the next phase in the evolution of application delivery. SDAS is the result of delivering highly flexible and programmatic application services from a unified, high-performance application service fabric and serves to solve the significant challenges created by the Internet of Things (IoT).

Middle East presenceF5 Networks has strong coverage in all key Middle East markets based out of Saudi Arabia and United Arab of Emirates. This is supported by an extensive network of partners and account and sales managers. The company also has a professional services team entirely dedicated to the region, and second engineers to customers when major project work demands.

“We are growing fast, and in the past four years we have increased our headcount more than five times over. We have a good sense of where we’re going in the region and are ready and able to scale to meet growing demand for our services,” explains Allam.

Middle East successesThe company has already had many successes in the region and is providing critical services

T E C H N O L O G Y

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F5 NETWORKS SAUDI ARABIA

to enable growth and innovation for major clients in sectors such as finance and banking, telecommunications, government, construction, energy and retail. As the region continues to grow at a breath-taking pace, F5 services are becoming ever more appealing. For example, it is already involved in several Software Defined Network projects with telecom and other enterprise customers - projects and initiatives that will rely on fast, secure and reliable applications.

Looking aheadSo what next for the company and its Middle East operations?

“As ever, we are planning to grow and invest in the region. We are driven by our customer-centricity, and we will continue to scale and deliver services on their doorstep. As we increasingly move towards an application-driven world, F5 will be at the forefront of better enabling IT and business stakeholders to align technology to meet today’s most pressing challenges - cloud enablement, security and the mobility of devices. In particular, we expect our security offerings to experience strong uptake in the coming year,” concludes Allam.

With a clear vision and path to success, backed up by a strong and knowledgeable team of experts, F5 Networks is sure to flourish in 2015 and beyond. When a company’s game-plan is so centred on the future, it is hard to imagine it not achieving success at that time.

Company Information

I N D U S T RY

Technology

H E A D Q U A RT E R S

Seattle

F O U N D E D

1996

E M P L O Y E E S

4,000 +

R E V E N U E

Fiscal year 2014:

$1.73 billion

P R O D U C T S /

S E R V I C E SF5 helps enterprises deliver the fastest, most secure, and most reliable applications to any user, anywhere, on any device, at any time.F5 solutions provide the flexibility enterprises need to embrace innovative deployment models (public, private, hybrid clouds; software-defined data centers), enable mobility, and protect and optimize all applications all of the time.

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20 man SBM accommodation unit

A Global Perspective ensures success for SPECIALIST

SERVICESWritten by: Nye Longman Produced by: Heykel Ouni

MWD units for Oceaneering

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SPECIAL IST SERVICES

The supplier to the oil and gas industry has cemented its place in the Middle East through a careful, multi-faceted strategy

Specialist Services was founded in 1982 to supply the Middle Eastern oil and gas industries with modular buildings and

equipment packaging solutions. Since then it has grown to a truly international level, with operations in Dubai, Abu Dhabi, Aberdeen, Singapore and Perth, and has a greatly increased portfolio of specialist products and services. CEO Ian Rogers has been with the firm for over 5 years and has extensive experience working in its key operational territories.

Alongside the offshore building solutions that helped Specialist Services make its name, the company also provides drilling, testing and production products, service and maintenance, spare parts, and modular buildings for hire. Understandably, the company

E X P L O R AT I O N

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SPECIAL IST SERVICES

www.specserve .com 1 2 3

provides services to organisations in oil-rich countries, particularly Saudi Arabia, Kuwait, Iraq, and the United Arab Emirates (UAE).

The strategic acquisition of Aberdeen-based Labtech Services Limited three years ago endowed Specialist Services with a subsidiary that not only had long-standing experience supplying modular buildings to the oil and gas sector, but one that has a Western hub capable of servicing the UK, much of Europe, and Scandinavia.

From its acquisition of Labtech, to starting from scratch in Singapore, Specialist Services has built a solid network that now covers Europe, the Middle and Far East. Rogers summed up his company’s deceptively simple strategy: “If we are going to meet and exceed the expectations of our

New 33ft

accommodation

module for hire

Early production facility for FODE

clients we need to be present in those markets, and we have a geographic strategy such that we can deliver on our client’s requirements.”

Safety in numbersEnsuring the wellbeing of its staff is not simply an HR issue for Specialist Services; it can actually be a matter of life or death due to the nature of the oil and gas industry. In addition to its compliance with the ISO 9001:2008, ISO 14001:2004 and OHSAS 18001:2007 initiatives, the company has its own unique methods for ensuring employee safety. Rogers said: “I regularly visit our workers’ accommodation to check food quality, cleanliness, whether people have hot water, and generally that people are being well looked after. We know from experience that if an employee is well fed and well rested they are much less likely to have an accident.”

Rogers said that very soon the company will have gone 500,000 man hours without the occurrence of a lost-time incident on an EPC project for Petrofac/Zadco in Abu Dhabi, which goes to show that management’s personal involvement in safety measures is

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SPECIAL IST SERVICES

Ian Rogers, CEO

“From its acquisition of Labtech, to starting from scratch in Singapore, Specialist Services has built a solid network that now covers Europe, the Middle and Far East” – Ian Rogers, CEO

Power skids for SIEMENS

E X P L O R AT I O N

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SPECIAL IST SERVICES

certainly paying off. Furthermore, the Dubai Municipality for Health and Safety recognised the company’s approach to safety in 2014, awarding it with role model status specifically for its management of occupational health and safety. Rogers received an award on behalf of the company for their participation in a Health, Safety and Environment Week hosted by Yokogawa Middle East and Africa.

Aside from making sure its workers are safe and well catered for, Specialist Services makes sure that employees who champion safety are trumpeted throughout the business. Furthermore it provides long term loyalty packages, in addition to awarding competency-based bonus payments to its employees to ensure a motivated team.

The number of man hours without lost-time incident on the Petrofac/Zadco project

500k

PDC Systems Limited

PDC

Syste

ms L

imite

d

PDC Systems Limited

PDC Systems Limited

PDC Systems Limited

Specialists in Combined Pressurisation, Fire & Gas Control Systems (CPFG)Supply, Manufacture & Installation of ATEX and IECEx Control Systems

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E X P L O R AT I O N

Investing in the futureSpecialist Services has made major changes to its operational capabilities, leveraging new developments in software to improve efficiency across multiple levels of the business. Recently the company rolled out Microsoft Dynamics AX across the whole company in order to provide a single, centralised port of call for resource planning, Rogers said: “We are finding that’s enabled us to scale up the organisation and get away from multiple excel spreadsheets that other businesses use.”

The company is also in the process of deploying a competency-based HR management

“We’ve got a significant number of engineers so we can design and engineer solutions for our clients; we aren’t just a fabricator”– Ian Rogers, CEO

Crude oil custody transfer metering system for Emerson

software system, Rogers commented: “We use competencies for performance enhancement, learning development, to drive recruitment and selection, and for strategic HR planning. This will help us develop our employees, as well as manage employee resources.” Specialist Services has a willingness to use new technology which does not stop at a single operation within the business – it is a company willing to roll out the best solutions to cover as much as the company as possible.

This attitude has also influenced the company’s approach to its products, specifically with the creation of its new G4 modular buildings that are currently the only modules that comply with the four major certifications, in accordance with oil industry standards, European law, North

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SPECIAL IST SERVICES

Specialist Services’ service and maintenance Team

MWD units for

Oceaneering

American regulations, and global directives. This innovation allows a Specialist Services client to manage its offshore pressurised building fleet at a truly international level, without having to make any modifications or navigate through layers of red tape. Rogers was keen to highlight the successes of his team, he said: “We’ve got a significant number of engineers so we can design and engineer solutions for our clients, so we aren’t just a fabricator.”

Spending money is not a taboo subject for Ian Rogers; investing in the operational capacity of his company is a source of much pride. He said: “We’ve invested very heavily in yard facilities, particularly in the Middle East; we now have six yards in Dubai and Abu Dhabi combined. We are building greater numbers of office, workshop and accommodation units and are investing in geographic expansion to support our clients. The Modular Hire fleet will have around $5 million invested in this calendar year.”

Specialist Services survived the 2008-9 financial crisis and came out fighting, which is how Ian Rogers predicts the company will weather the current oil price slump, he even admitted, “Our EPC yards, they are so busy it’s hard to find how we can do more work.” It is therefore becoming clear that dedication to employee wellbeing and having the courage to invest across the board is proving to be an equation for a sustained, successful performance for Specialist Services.

E X P L O R AT I O N

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SPECIAL IST SERVICES

Company Information

I N D U S T RY

Oil and Gas

H E A D Q U A RT E R S

Dubai

F O U N D E D

1982

E M P L O Y E E S

1250

R E V E N U E

Undisclosed

P R O D U C T S /

S E R V I C E S

Exploration Services,

Modular Buildings,

International Carrying,

EPC containers, Health

and Safety

HEIDI CHOCOLATEreplicating its success to a wider audienceWritten by: Sam Jermy Produced by: James Pepper

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HEIDI CHOCOLATE

Heidi Chocolate is looking forward to the next growth phase of its history, as the brand begins to strengthen its

relationships with new and existing retailers across the globe.

The company was originally set up as a non profit in 1994 by Swiss chocolatier and entrepreneur Jurg Läderach, whose family founded Confiseur Läderach, the famous producer of premium chocolate and confiserie products in Switzerland. Now the Heidi Chocolate brand is coming of age on its 21st anniversary since operations began, having a presence in nearly 50 countries across the world from Canada to China, with the bulk of business coming from within Europe.

Testament to the success of the organisation is the fact Läderach decided to sell the business in 2013 as he had decided his mission for Heidi had been accomplished. The firm was bought out and is now owned by parent company KEX Confectionary, also owner of the Kandia and Niemetz Schwedenbomben brands.

Franco Del Fabbro, Managing Director of Heidi Chocolate, said: “It has taken a lot of hard work over the years, where Heidi started out modestly with some old equipment from Switzerland. But today we have a turnover of approximately €18 million, 420 staff, and sales in nearly 50 countries with half of that turnover now coming from outside of Romania. It is

The premium chocolate brand is looking to enhance its presence in all of its export countries, especially the territories where it has experienced substantial success upon recent market entry

F O O D

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HEIDI CHOCOLATE

significant progress and an achievement to be proud of.

“We continue to be an end-to-end business, where we purchase ingredients, manufacture and sell directly. We have a sales force that calls on the key customers and we distribute from our own warehouses to them inside Romania. For some countries we have exclusive deals with specific customers, so we deliver and manage the relationship directly through an export group team. Other countries we have an appointed exclusive distributor who deals with the local retail chain.

“We are number two in the Romanian chocolate bar segment after Milka, which is a good position. However, you can only grow single digits a year depending on category and market condition. With exports, even though we are at a relatively

Turnover at Heidi chocolate

€18m

HEIDI CHOCOLATE

For 25 years now we‘re determined to realize your ideas: development, design and production of plants and machinery for the chocolate, cocoa and sweets industry.

Grüner Winkel 7/9 · D-52070 AachenTel. +49 241 158-066 · info@bsa-schneider.de

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early stage in our presence, we are experiencing growth in the region of 10-20 percent. So that is the driver of our overall growth and naturally impacts our strategy.”

Position and strategyNot satisfied with resting on its laurels, Heidi Chocolate foresees double digit growth in the next five years.

“We are not talking about 10.1 percent either.” del Fabbro said. “That growth is going to be achieved through holding and growing our position in Romania and most importantly establishing ourselves as a clearly recognised

Heidi chocolate line

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HEIDI CHOCOLATE

international brand. The focus of the past few years was conquering new countries, now our focus is to solidify that presence to get a better foothold in order to thrive.

“Overall business is solid, go to any big retail chain in Hungary or Poland and you will see our products properly displayed on the shelf. Other countries we have just entered; for example in the UK we started doing business with Asda at Christmas.

“The cost of cocoa has sky-rocketed and with the British pound getting stronger, it compounds the problem and remains one of our challenges. We source cocoa from the Altimarkas and Barry Callebauts of this world as we are still too small to have a direct link with the actual bean production, but we are looking to implement a more direct supply chain from Africa in the future.”

Heidi recognises that international expansion requires a more world-focused mind-set, but relationships such as the ones it has with Turkish hazelnut farmers and Moldovan walnut producers has already been in place for many years.

Investment in futureThe future development of the company is clearly more towards the export market. Central to this is the intention to retain a high percentage of hand craftsmanship for its chocolate product. Bespoke hollow figurines and personalised chocolate bars are tailored for retailers and consumers, and Del Fabbro claims this is something their mass producing, multinational competitors have more

“The focus of the past few years was conquering new countries, now our focus is to solidify that presence to get a better foothold in order to thrive”

– Franco del Fabbro, MD

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HEIDI CHOCOLATE

trouble to achieve, if nothing because of the relatively small scale of each order.

But expansion has necessitated cutting edge technology too. Del Fabbro said: “I was tasked by the board with creating a 2020 vision for the

Heidi chocolate

meets Florentine

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HEIDI CHOCOLATE

company, outlining where we want to go in the next five years and what we need in order to get there. Part of our strategic plan was a big boost in technology and machinery investment.

“Our capital expenditure this year is equal to that over the past three years. The single biggest investment has been the conching equipment, to further improve how the chocolate is made. The second was increasing capacity on specific product lines and the third was to upgrade certain areas and equipment facilities in order to obtain IFS certification by the middle of 2016.”

Of course, in production especially there is constant training and there will be a need for that as Heidi receives newer technology. Many employees have served more than ten years, and retention is high. Alongside this, the company recently finalised the creation of the Heidi foundation which serves to help employees in need and offers a helping hand to worthy community projects.

Looking forward, Del Fabbro believes the last challenge he faces every day is selecting what projects to pursue. “Enforcing some basic discipline is essential; we need to say for 2016 ‘these are the ten things we will be able to deliver and will make the difference,’ let’s not get distracted by appealing side projects or we may diverge from our strategic journey.”

It is a nice situation to have, and Heidi Chocolate looks primed for more success in the years to come as it continues to grow internationally.

Company Information

I N D U S T RY

Food

H E A D Q U A RT E R S

Romania

F O U N D E D

1994

E M P L O Y E E S

420

R E V E N U E

€18 million

P R O D U C T S /

S E R V I C E S

Confectionery

DOHA GREEN LINE UNDERGROUND Signals A New Era Of Construction in QatarWritten by: Abigail Phillips Produced by: Richard Durrant

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Breakthrough of cutting head

T he Doha Metro is a rapid transit system currently under construction in Doha, Qatar and a number of its neighbouring

municipalities. Upon completion, it is expected to comprise of 211.9km of route across four railway lines serving 85 stations. It will be an integral component of the larger Qatar Rail network, which will include long-distance high-speed rail across Qatar, and local light rail and people mover services within Doha.

Construction of the Doha Metro officially began with a groundbreaking ceremony at the site of Msheireb station, which will act as the hub for not only the Metro but also entire Qatar Rail network. Throughout early 2013, Qatar Rail submitted tenders to various international firms to construct sections of phase one, corresponding

From design through to safety initiatives, sustainability concerns to traffic management, the Doha Green Line Underground Project has been a resounding success to date

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to the Red and Green Lines. In mid-May, Italian firm Impregilo was awarded a $2 billion contract to manage the construction of the Red Line North segment, running from Msheireb to Al Khor North. In June, it was revealed that QDVC and Porr were successful in their bids to lead the building of the Red Line South segment and Green Line, respectively. Fifteen tunnel boring machines will be used for the project from the German company Herrenknecht.

The Doha Metro will ultimately consist of four lines opening in phases beginning in 2019 with an eventual completion date of 2026. The Red, Green and Gold Lines will radiate out from a central interchange at Msheireb in Downtown Doha, with the Blue Line providing a semi-orbital service.

The Metro network will cover the Greater

A visualization of a Doha Metro station

The total distance of the

four railway lines serving 85 stations

211.9km

DOHA GREEN L INE

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Doha area and will include connections to town centers and main commercial and residential areas throughout the city. In central Doha, the Metro will be underground, whilst at the outskirts; it will mainly be at ground level or elevated.

The Green Line Underground ProjectThe Green Line Underground Project is one of seven packages included in phase one of the wider Doha Metro, which will be operational before the FIFA World Cup, Qatar 2022. There are six different packages in addition to the Green Line Underground, forming the network in its entirety.

Crane delivering

segments from storage

yard at Mesilla Station.

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As Eng Jassim Al Ansari, Project Director of Qatar Rail explains, “The Green Line Project is part of the whole network and should be considered as such. It will serve many people. The network will bring direct benefits from a social, environmental, economic and human perspective. The project truly encompasses the main vision of Qatar 2022.”

The Green Line Underground Project will consist of 52km of track, including six stations, two switch boxes and additional structures such as evacuation shafts. The project also consists of 16.6km of twin-bored tunnels built at a depth of 20 meters. The line spans from Msheireb (Central Station) through to Education City and on to Al Rayyan and in total approximately 18.5km of track will run underground. The Green Line Project is

Guenther Heilmayer,

Project Director at

Doha Green Line.

Architects impression of the metro

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SUPPLIER PROFILEVME MATERIALS HANDLING

Ar t is t s impress ion o f Doha Met ro

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DOHA GREEN L INE

also known as the Education Line due to the fact it will run through the Cattar Educational Institute.

According to the project directors, the Doha Green Line Underground Project is essential to the delivery of the 2022 FIFA World Cup and is a key contributor to Qatar’s 2030 vision.

The project has been broken down into a civil phase and a system phase. Currently the project is in the civil phase and has been since construction began in June 2013. This phase

Doha Green Line

-Breaking Through

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of development is due for completion in August 2018, at which point the system phase will get underway. The Green Line in its entirety will be completed two years ahead of the World Cup in 2020 and will cost in the region of €2 billion.

A Fully Integrated Joint VentureThe Doha Green Line Underground is a fully integrated joint venture between Austrian contractor, Porr, HBK Contracting Co., and Saudi Binladin Group. The beauty of such a set up comes from the fact that all partners are working towards a common goal, rather than trying to secure individual interests. Furthermore, as a joint venture there is minimal need to sub-contract. As Guenther Heilmayer, Project Director of PSH JV explains, “We are not splitting the venture into different verticals, meaning we do not need to sub-contract. As a venture we execute most of the work internally and only sub-contract a few specialized elements of the project. This means that managing contractors is not a problem. The overall advantage is all three partners have the same interest for all elements of the project. “We have a very integrated and collaborative approach to managing the project,” he says.

A Passion For QualityFrom day one, quality has always been a priority for the joint partnership. The Green Line Underground is a self-certifying project, which means it manages its own quality control, as

“The network will bring direct benefits from a social, environmental, economic and human perspective. The project truly encompasses the main vision of Qatar 2022”

– Jassim Al Ansari, Qatar Rail Project Director

The project will consist

of 52km of track

including six stations

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per the contract. “Quality is within our scope of work,” explains Heilmayer “To ensure we are meeting our stringent requirements, we have established a Quality Control department, which schedules regular internal and external audits.” Since the project got underway it has been audited at least once a week.

As well as its own quality control checks and measures, the Green Line Underground Project has had to adhere to a number of requirements from the Doha government. “We are following the full requirements in regards to waste management, noise pollution, traffic management and more.

“We knew from day one that we would have to

Conveyor Belt System

at Trough Station

(Copyrighted Avi

Viljoen)

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We serveyour infrastructure projects

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We serveyour infrastructure projects

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Qatar Foundation – SIDRA medical research center Technical control for IDI

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Project HSE and Technical control in Qatar

LUSAILAl Jasra twin towers & Al baraha tower HSE Audits and HSE Engineers

2 Pedestrian Bridges that interconnect the South Qetaifan IslandsQuality and HSE Audits and Technical controlfor IDI

Ataturk International Airport

NEW INTERNATIONAL TERMINAL AND MULTI-STOREY CAR PARKLocation: Istanbul, Turkey380,000 sqm total areaProject period: 1998-2000

SERVICESConcrete and steel works Structural StabilityControlQuality Control on SiteDesign Review for Fire SafetyWitnessing Commissioning of Mechanical andElectrical Works

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Rolling StockProcurement ControlCertification

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Doha Metro and other selected references

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deal with these concerns, so we put processes and systems in place to ensure they were dealt with properly. As an example, we monitor the movement of all our trucks and analyze how they affect the flow of traffic in surrounding areas. All this information is shared with our directors, shareholders and government bodies. We have also limited the noise on site to the comfort of local residents and businesses,” explains Ansari.

The main contractors are acutely aware that quality starts from the very beginning of a project. As such, the choice of designer was critical. “To ensure the quality of the design and build project we chose very renowned and experienced designers. The project is developed with state-

“We have worked hard to achieve a four star rating and are committed in terms of design and construction to ensure we are building to green standards”

– Jassim Al Ansari, Qatar Rail Project Director

15 tunnel-boring machines for the Doha Metro (Copyright Herrenknecht)

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VCE Vienna Consulting Engineers ZT GmbH / Hadikgasse 60, 1140 Vienna / T +43 1 897 53 39 / schedler@vce.at / www.vce.at

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of-the-art planning in mind,” says Heilmayer. This level of design quality has made environmental planning and considerations easier.

Sustainable Development SolutionsAs well as monitoring waste, water usage and noise and light pollution on site, the Green Line Underground is also committed to obtaining a four star level of certification from the Qatar Sustainability Assessment System (QSAS). QSAS is a green building certification system developed for the State of Qatar, its primary objective being to create a sustainable built environment that minimizes ecological impact while addressing the specific regional needs and

The Green Line is

commited to obtaining

the QSAS certification

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DOHA GREEN L INE

environment of Qatar. “We have worked hard to achieve a four star rating and are committed in terms of design and construction to ensure we are building to green standards,” says Ansari.

Supporting The Local Economy A large part of the Doha Green Line Underground centers on local development and progression, and the project has supported this initiative in many ways. For example, it is committed to using local suppliers and labourers where possible.

As Heilmayer explains, “We have given priority to local contractors and suppliers to boost the economy and resident businesses. We have had to import some material, but we always look for local solutions when we can.”

AI Mesilla Station - conveyor belt with storage yard.

“We have given priority to local contractors and suppliers to boost the economy and resident businesses”– Gunther Heilmayer,

Project Director

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DOHA GREEN L INE C O N S T R U C T I O N

Green Line through

Education City timelapse.

A World-Class Safety RecordEmployee safety is a key concern and the Doha Green Line Underground Project is proud of its world-class safety record to date. During project peaks, there can be up to 4,500 people working on site and yet the project has clocked up an impressive 7.5 million hours major incident free; no mean feat in a construction environment.

“We are achieving a very unprecedented record and have been awarded several times for it. This is a big point for us and we are very proud of this,” says Heilmayer. “Labour accommodation and welfare is an ongoing

Byrne Looby Partners contracted as Utility Designers for the Green Line Metro

Byrne Looby Partners was awarded one of the initial contracts for Qatar Rail’s Green Line Metro back in early 2014. The scope

of works included the design of both wet and dry utilities to enable the stations to be constructed.

The work required close liaison with the design engine engineering team and the utility owners to locate, assess and design appropriate permanent diversions of utilities with tight timescales. These utilities included water, electricity, telecommunications, military and security, police utilities, medical utilities, sewage and storm water.

During the course of our brief Byrne Looby Partners were invited to undertake civil and structural designs to assist the Contractor, Porr/Saudi Bin Laden/HBK (PBH), in the design of temporary works to expedite the permanent design. This element of work is ongoing.

As part of the overall project Byrne Looby delivered: Utility diversion concept design to accommodate station construction (telecoms, HV, MV, LV cables, foul sewerage and storm drainage in diameter from 300mm to 1500mm, TSE)

• Utility diversion detailed design • Temporary works for main contractor

• BIM 3D modelling for utility diversion associated with the Station Box Utilities.

Byrne Looby are currently undertaking similar utility design work on Line 6 of the Riyadh Metro in the RSA.

Byrne Looby Partners was established in 2001, and is an international engineering service provider, delivering solutions for the water, marine, infrastructure and energy sectors. It is now well established as specialist engineering consultant with particular expertise in geotechnical, civil, structural and water engineering services in Europe and Middle East. Offices locations include Bahrain, Libya, Jeddah, Saudi Arabia, Qatar, Abu Dhabi, Dubai, UK and Ireland.

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campaign for us and we recently had a visit of union representatives and the feedback is very positive. The level of welfare is well about European standards both on and off site.”

In order to maintain superior standards of health and safety, the project managers have employed the use of sophisticated technology and software. Real-time cameras watch the site 24/7 to monitor safety processes. This software is also

Breaking through the concrete wall and tunnelling department

Members with Mr.Christian Genschel, Tunnelling Director

“We are achieving a very unprecedented safety record”– Gunther Heilmayer,

Project Director

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used to record the site so senior management can see progress even when not on site.

To date, the Doha Green Line Underground Project has been a resounding success. Everything from design through to safety initiatives, sustainability concerns to traffic management and movement of trucks, and supplier management signals a new era of construction in Qatar.

Company Information

I N D U S T RY

Railway Construction

H E A D Q U A RT E R S

Qatar Rail Tower, Doha

F O U N D E D

2013

E M P L O Y E E S

4,500

R E V E N U E

N/A

P R O D U C T S /

S E R V I C E S

The end-to-end

management for the

design, build and

implementation of

the Doha Green line

undergroundw.

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