Business Process Management Software

Prepared by

Bista Solutions

The Problem

• In today’s competitive market companies need a high level of agility to respond to the different needs of their customers

• Need to move away from paper-based processes for higher efficiency and better transparency.

• Need visibility into their processes and interaction between people, departments & software systems.

• Have an integrated view of their company and the various disparate applications.

• They also need the flexibility in their processes, to continuously improve their performance

• Need to be compliant with regulatory requirements.

• Save costs by eliminating redundancy, better collaboration and more visibility.

What is BPM• Business Process Management (BPM) is the

automation of business processes of an organization.

• BPM software provide tools to “Automate”, “Execute” and “Monitor” business processes.

• BPM software provides a full 360 degree view of business procedures.

• It facilitates that Who does What and When.

• BPM software connects • People to People• Applications to Applications• People to Applications

Advantages of BPM software

• Increase in Organizational Operational Efficiency.

• Improved Visibility into the current processes in the organization.

• Analytics to determine Inefficiencies and take remedial measures.

• Fill in the Gaps between people, the business and different applications.

• Increased Quality of the product or service provided by the organization .

• Elimination of Paper based processes.

• Enhanced Collaboration between people & departments.

Purpose of BPM

Gaps which BPM fills

ProcessMaker – BPM Software

• ProcessMaker is a leading Open-Source software for Business Process Management.

• Web-based application which makes working across different offices and geographic locations simple.

• Possible to Connect with Existing systems like ERP, CRM, HRM, Accounting & other systems.

• Enterprise clients enjoy a fully supported, top quality BPM suite with the added benefits of Open Source.

• Flexible and Customizable

• Has been implemented in a variety of industries including Finance, Telecom, Manufacturing and Government.

ProcessMaker ClientsBanking Government Insurance Industry

Bista Solutions• Bista Solutions has a number of years of expertise in • Analyzing the requirements of organizations • Developing applications to meet their business needs.

• We are “Gold Partners” of ProcessMaker.

• We have a number of successful BPM implementations under our belt.

• We can help in • Turnkey BPM implementation• Consulting for Advanced Features• New Feature implementation• BI & Analytics features• Integration with existing systems.

Bista Implementations

• Toyota Lakozy, Mumbai India. (Auto Dealership owned by parent company Toyota.)

• Total of 200 Employees

• Processes for IT, Accounts, Sales, Service & Admin Departments

• Increase in operational efficiency resulting in savings of Rs 10,00,000 per month.

• Increased response time to Customers.

• Increased control of various processes.

Bista Implementations

• IL&FS ETS, Mumbai & Delhi, India. (Part of the IL&FS group of companies)

• Business processes related to prospecting of Franchisees, registering, setting up & training of Franchisees.

• Improvement in sign-up process by 30%

• More control & collaboration over the activities of the marketing, tele-calling, accounting & training departments.

• Visibility into the stages of enrollment of Franchisees.

• Analytics into the performance of the business, ROI analysis etc.

Bista Implementations

• National Minority AIDS Council (NMAC), USA. A coalition of 3,000 organizations and individuals delivering HIV/AIDS services to colored communities.

• Business processes related to hiring, verification, recruitment and payment of Consultants.

• Get rid on the paper-based processes for better management and control.

• Reduced the paper-work by 90%

• Integration with existing systems for better management.

Thank - You