Business Process Improvement Training Institute 1128 ... · Prerequisite: Green Belt (Core) Class size: 7-21 Overview: The five-day Advanced Green Belt class is designed to provide

Business Process Improvement Training Institute 1128 Chapanoke Road Raleigh, NC 27603

____________________________________________________________________________________

Website: www.bpiti.net Phone: (252) 725-5105 Email: [email protected]

Page 1

Mission Statement: To provide a wide-array of value priced; high quality process

improvement training that benefits your company, your employees and your

customers.

Courses and Workshops

Course Page Class Size

Yellow Belt 2 18*-24

Core Green Belt 3 7*-21

Advanced Green Belt 4 7*-21

Green Belt (Industry Standard) 5 7*-21

Black Belt 6 7*-21

Project Sponsor Roles and Responsibilities

7 7*-21

Basic Lean Principles 8 21

Basic Theory of Constraints (TOC) Principles

9 21

Executive Change Management/Senior Leader Training

10 21

Executive Planning Session (Project Selection Workshop)

11 21

Mentoring Workshop 12 21

Effective Team Meetings Workshop 13 21

5S Training Workshop 14 30

*Minimum class size determined by simulations in the training


____________________________________________________________________________________


Page 2

Course Descriptions

1. Yellow Belt

Duration: 1 day

Recommended audience: Individuals responsible for participating part time or

ad hoc on CPI project teams formed to improve processes.

Prerequisite: None

Class size: 18-24

Overview: The Yellow Belt class is designed to provide an awareness

understanding and application of Lean, Six Sigma, and Theory of Constraints as

a problem solving methodology. The course addresses the basic principles and

methodologies of each.

The student will learn the concept of how the principles can be applied to both transactional and production processes. The class will consist of a combination of lecture, practical exercises and group discussions. Upon completion of this training, the student will be prepared to participate as a team member on an RIE or DMAIC project.


____________________________________________________________________________________


Page 3

2. Core Green Belt

Duration: 5 days

Recommended audience: Individuals responsible for participating part-time as

project team leads on chartered Rapid Improvement Events (RIE) project teams

formed to improve very specific processes.

Prerequisite: Yellow Belt

Class size: 7-21

Overview: The five-day Green Belt class is designed to provide a practitioner’s

level of understanding and application of Lean and Theory of Constraints. The

course addresses how these primary CPI components can be applied within an

organization and also discusses the technical, cultural, financial and

management components of process improvement. Basic Lean principles and

tools such as Value Stream Mapping & Analysis, Visual Controls, 5S workplace

organization, and Poke-Yoke are presented. Principles and tools from the Six-

Sigma discipline are introduced along with the DMAIC problem solving process.

The student will learn to apply Lean and TOC principles to transactional and production processes through a combination of lecture, practical exercises, group discussions, as well as group and individual activities.

Upon completion of the one week of training the student will be prepared to lead/conduct Rapid Improvement Events (Kaizen) or to support (not lead) a DMAIC project under the guidance of a Black Belt.


____________________________________________________________________________________


Page 4

3. Advanced Green Belt

Duration: 5 days

Recommended audience: Individuals responsible for leading process

improvement project teams formed to improve more complex processes requiring

use of statistical analysis tools.

Prerequisite: Green Belt (Core)

Class size: 7-21

Overview: The five-day Advanced Green Belt class is designed to provide a

core GB trained practitioner with a deeper level of understanding and application

of Six Sigma statistical tools as part of the DMAIC problem solving frame work.

The course addresses statistical testing techniques, measurement system

analysis and hypothesis testing procedures. Basic Lean and TOC principles and

tools are also reviewed and discussed to ensure the students are well prepared

to begin their problem solving events and to lead their project teams.

Upon completion of this training the students will be prepared to lead DMAIC project teams and to use statistical tools to better understand the root causes and the results of the improvements on the company’s bottom line operations.

Students will be provided with statistical tools and templates in MS Excel format for use both during and after the course. Each student is required to bring a laptop capable of running MS Excel and the statistics package add-on found in that program.


____________________________________________________________________________________


Page 5

4. Green Belt

Duration: 10 days

Recommended audience: Individuals responsible for leading process

improvement project teams formed to improve more complex processes requiring

use of statistical analysis tools.

Prerequisite: Yellow Belt

Class size: 7-21

Overview: This Green Belt class is a combination of the core and advanced

Green Belt courses designed to provide a practitioner’s deeper level of

understanding and application of Six Sigma statistical tools as part of the DMAIC

problem solving framework. Taught to the ASQ body of knowledge this course

addresses statistical testing techniques, measurement system analysis and

hypothesis testing procedures along with basic Lean and TOC principles and

tools.

Upon completion of this training the students will be prepared to lead/conduct DMAIC project teams and to use statistical tools to better understand root causes and the results improvements will deliver on their company’s bottom-line operations.



____________________________________________________________________________________


Page 6

5. Black Belt

Duration: 3 Weeks

Recommended audience: Individuals responsible for leading complex, cross-

functional, CPI projects/events, teaching Yellow and Green Belts and mentoring

Green Belts on CPI project teams.

Prerequisite: Advanced Green Belt or ASQ BOK GB

Class size: 7-21

Overview: The two-week Black Belt course is designed to provide practitioners

with a deeper level of understanding and application of Lean, Six Sigma, and

Theory of Constraints. The course addresses how these primary CPI

components can be applied within an organization along with how the Black Belt

role is used to guide the organization’s leadership in deploying CPI strategically.

The technical, cultural, financial and management components of process

improvement are investigated in detail to prepare the Black Belt to lead an

organization’s process improvement program.

Upon completion of the two week training the student will be prepared to lead an organization’s CPI deployment and to lead or mentor complex cross-functional process improvements. In addition, these individuals will be better able to provide return on investment (ROI) and statistical analysis of improvement results/benefits when improving key processes.



____________________________________________________________________________________


Page 7

6. Project Sponsor/Process Owner Roles & Responsibilities

Duration: 1 day Recommended audience: Managers that are responsible for Green or Black Belt teams working under their direction.

Prerequisite: None

Class size: 7-21

Overview: This course describes and discusses the roles and responsibilities of

middle managers and executive leaders in organizations that have invested in

training Yellow, Green and Black Belts. The course will investigate how these

newly trained belts can best be used to significantly impact the bottom line in the

shortest time possible. It will provide the project sponsors with tools and

techniques to ensure that their project teams both stay on track and thoroughly

investigate the root causes driving waste, defect, rework and variation in the

company’s key processes being improved.


____________________________________________________________________________________


Page 8

7. Basic Lean Principles

Duration: 1 day

Recommended audience: This course is designed for individuals that need a

basic understanding of the lean toolset but do not need to be able to lead

projects or rapid improvement events. Process owners and managers that have

Green and Black belts performing improvement events are leading candidates for

this level of training.

Prerequisite: None

Class size: 21 maximum

Overview: At the end of this training the student will have a basic understanding

of lean principles and lean thinking. Some of the principles discussed are 5S,

Visual Controls, Value Stream Mapping and Analysis, other types of maps and

diagrams to visualize processes, the effects of Measurement System variation,

Standard Work, Rapid Improvement Events (RIE), Waste, Flow and Pull. Each

of these techniques are discussed relative to transactional and manufacturing

processes and provide the students with a basic level of knowledge as to how

they can be used to solve cycle time, defect and rework process issues.


____________________________________________________________________________________


Page 9

8. Basic Theory of Constraints Principles

Duration: 1 day

Recommended audience: This course is designed for individuals that need a

basic understanding of the TOC toolset but do not need to be able to lead

projects or rapid improvement events. Process owners and managers that have

Green and Black belts performing improvement events are leading candidates for

this level of training.

Prerequisite: None

Class size: 21 maximum

Overview: In this course the students will understand, be able to describe and will simulate the process used to identify process constraints, how to exploit those constraints, how to subordinate the process to the constraint and if needed how to elevate the process constraint to achieve business goals and customer requirements. Additionally, the students will be introduced to the concept of Drum-Buffer-Rope (DBR) and its use in process management and flow.


____________________________________________________________________________________


Page 10

9. Executive Change Management

Duration: 1 day

Recommended audience: Individuals responsible for leading complex, cross-

functional, CPI projects/events, teaching Yellow and Green Belts and mentoring

Green Belts on CPI project teams formed to improve processes in their functional

area.

Prerequisite: None

Class size: 21 Maximum

Overview: This one-day course will investigate the current attitudes about

change, why it is leadership’s role to initiate and manage change and how

leadership can go about effectively designing a change methodology. The

students will be introduced to an eight step methodology for executing culture

and process output change within their organization. The course will also

introduce them to the basics of Lean, Theory of Constraints and Six Sigma as

problem solving methodologies key to sustaining change.


____________________________________________________________________________________


Page 11

10. Executive Planning Session (Project Selection Workshop)

Duration: 2 days

Recommended audience: This two-day workshop is designed for managers responsible for meeting business strategy, vision, mission and customer requirements. Prerequisite: None Class size: 21 Overview: The workshop team will perform a deep dive into developing a better understanding of the links between resources consumed by the organization and the outputs delivered to customers. The team will understand the importance of customer requirements and how specific key processes deliver those customer requirements. The team will investigate gaps between outputs and requirements and determine the improvements needed to close those gaps. Once identified, the team will focus on prioritizing the list of improvements into an actionable improvement plan. The improvement plan will then be ready for executive leadership approval and execution.


____________________________________________________________________________________


Page 12

11. Mentoring Workshop

Duration: 1 day

Recommended audience: Managers and project team leads responsible for

employee development.

Prerequisite: None

Class size: 21

Overview: This one-day mentoring workshop is designed to describe and help

students understand and apply a coach-based approach to mentoring employees

and for newly trained Black Belts to mentor recently trained Green Belts in their

project completion. In addition to the basic coach-approach to mentoring theory,

the workshop provides practical tips and tools for mentors, and a hands-on

applied practice of the theory. The course uses interactive lecture, discussion,

breakout exercises and multiple hands-on, live practice mentoring activities to

help attendees begin using the new skills learned.


____________________________________________________________________________________


Page 13

12. Effective Team Meetings Workshop

Duration: 1 day

Recommended audience: This course is designed for managers and project team leads responsible for productive and efficient team meetings. Prerequisite: None Class size: 21

Overview: Effective team meetings are not an accident. Many companies waste hundreds of man-hours that affects both the bottom line and employee morale...all because they don’t conduct effective meetings. Effective meetings are well structured, planned, and have specific objectives that drive lasting results. In this course the student will learn how to manage meetings and make them effective and efficient. The students will focus on how to structure the team meeting, how to bring the team to a crystal understanding of their common shared goals and how to capture and track action items assigned to team members. The students will also discuss the phases of team growth, dealing with dysfunction, managing conflict, how to use team rules and effective team roles and responsibilities. They will be provided with digital templates for use when they return to work and will engage in a practical exercise to use the techniques, tools and templates introduced in the course.


____________________________________________________________________________________


Page 14

13. 5S Workshop

Duration: 4 hours

Recommended audience: This course is designed for all levels of the organization that need to know what the 5Ss are, how they work and how they can implement and then sustain them. Prerequisite: None Class size: 30

Overview: When you’re used to the way things are done, it’s harder to see the

flaws. 5S is a five-step organizational system that will help remove downtime

and defects from your processes. 5S creates effective workplace organization

and standardized procedures to improve safety, quality, productivity, and

employee attitudes. The 5Ss of Sort, Set in Order, Shine, Standardize and

Sustain walks an organization, department or shop through a problem solving

methodology that will have a positive impact on all the key processes and

products produced in that organization.

This training course uses both lecture and simulations to ensure that the students

are prepared to begin a 5S journey in their work spaces. Each student will be

given standardized tools and templates for measuring and grading their progress

towards higher 5S scores resulting in higher efficiency and productivity.

Documents

Business Process Improvement Training Institute 1128 ... · Prerequisite: Green Belt (Core) Class size: 7-21 Overview: The five-day Advanced Green Belt class is designed to provide