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Business Strategy and Policy 1
Business Policy and Strategy
Lecture-10
Business Strategy and Policy 2
Recap
THE INDUSTRIAL ORGANIZATION (I/O)VIEW
Economic Forces– Availability of credit
– Level of disposable income– Interest rates– Inflation rates– Federal government budget deficits– Consumption patterns– Unemployment trends– Worker productivity levels– Stock market trends– Foreign countries’ economic conditions– Income differences by region/customer– Tax rates– OPEC policies
Business Strategy and Policy 3
Today Lecture
• Social, Cultural, Demographic & Environmental Forces
• Political, Governmental & Legal Forces
Business Strategy and Policy 4
Social, Cultural, Demographic & Environmental Forces
1.Social, cultural, demographic, and environmental changes have a major impact on virtually all products, services, markets, and customers.
2.Social, cultural, demographic, and environmental trends are shaping the way people live, work, produce, and consume.
3. New trends are creating a different type of consumer and, consequently, a need for different products, services, and strategies.
Business Strategy and Policy 5
Social, Cultural, Demographic & Environmental Forces
Major impact on:– Products– Services–Markets– customers
Business Strategy and Policy 6
Social, Cultural, Demographic & Environmental Forces
Trends for the 2000’s –
– More educated consumers– Population aging– Minorities more influential– Local rather than federal solutions– Fixation with youth decreasing– Hispanics increase to 15% by 2021– African Americans increase to 14% by 2021
Business Strategy and Policy 7
Social, Cultural, Demographic & Environmental Forces
Key variables –• Number of special-interest groups• Number of marriages• Number of divorces• Number of births• Number of deaths• Immigration & emigration rates
Business Strategy and Policy 8
Social, Cultural, Demographic & Environmental Forces
• Life expectancy rates• Per capita income• Attitudes toward business• Average disposable income• Buying habits• Attitudes toward saving
Business Strategy and Policy 9
Social, Cultural, Demographic & Environmental Forces
• Racial equality• Average level of education• Government regulation• Attitudes toward customer service• Attitudes toward product quality• Energy conservation• Social responsibility
Business Strategy and Policy 10
Social, Cultural, Demographic & Environmental Forces
• Value placed on leisure time• Recycling• Waste management• Air & water pollution• Ozone depletion• Endangered species
Business Strategy and Policy 11
Political, Govt., & Legal Forces• Political, Governmental, and Legal Factors Represent Key Forces
– Federal, state, local, and foreign governments are major regulators, deregulators, subsidizers, employers, and customers of organizations.
• Political, governmental, and legal factors therefore can represent ke
y opportunities or threats for both small and large organizations
– For industries and firms that depend heavily on government contracts or subsidies, political forecasts can be the most important part of an external audit.
Business Strategy and Policy 12
Political, Govt., & Legal Forces
• Government Regulations
– Key opportunities & key threats• Tax rates• Lobbying efforts• Patent laws
Business Strategy and Policy 13
Political, Govt., & Legal Forces
Increasing Global Interdependence
• Impact of political variables– Formulation of Strategies– Implementation of Strategies
• Strategists in a global economy• Forecast political climates• Legalistic skills• Diverse world cultures
Business Strategy and Policy 14
Political, Govt., & Legal Forces
Globalization of Industry
– Worldwide trend toward similar consumption patterns
– Global buyers & sellers– E-commerce– Instant transmission of money & information
across continents
Business Strategy and Policy 15
Key Political, govt., & legal variables
• Government regulation/deregulation• Tax law changes• Special tariffs• Political Action Committees (PACs)• Voter participation rates• Number of patents• Changes in patent laws• Environmental protection laws• Equal employment legislation
Business Strategy and Policy 16
Key Political, govt., & legal variables
• Import-export regulations• Political conditions in other countries• Government budgets• World oil, currency, & labor markets• Location and severity of terrorist activities
Business Strategy and Policy 17
Summary
• Social, Cultural, Demographic & Environmental Forces
• Political, Governmental & Legal Forces
Business Strategy and Policy 18
Next Lecture
• Technological Forces– Revolutionary technological forces– Internet changes the nature of opportunities and
threats• Competitive Forces– Collection and evaluation of information on
competitors