Business Plan Template (2)

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    [BUSINESS NAME]

    BUSINESSPLAN

    [Your Name][Your Title]

    [Business Name][Main Business Address]

    ABN: [ABN]ACN: [ACN]

    [Business Name]

    Prepared:[Date prepared]

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    Business Plan Summary ................................................ 3

    The Business ............................................................ 3

    The Market ................................................................ 3

    The Future ............................................................... 4

    The Finances .............................................................. 4

    The Business ................................................................. 5

    Business details ........................................................ 5

    Registration details ...................................................... 5

    Business premises ..................................................... 6

    Products/services ...................................................... 7

    Innovation .................................................................. 8 Insurance ................................................................... 8

    Risk management ....................................................... 9

    Legal considerations .................................................. 9

    Operations ................................................................ 10

    Inventory ................................................................. 11

    Sustainability plan ...................................................... 12

    Organisation chart ...................................................... 13

    Management & ownership ........................................... 14

    Key personnel ............................................................ 14

    The Market .................................................................... 16 Market research ........................................................ 16

    Market targets ........................................................... 16

    Environmental/industry analysis ................................... 16

    Your customers ......................................................... 16

    S.W.O.T. analysis ....................................................... 17

    Your competitors ....................................................... 18

    Advertising & sales ..................................................... 19

    Sales & Distribution Channels ....................................... 20

    The Future .................................................................... 21

    Vision statement ........................................................ 21

    Mission statement ...................................................... 21

    Values ..................................................................... 21

    Goals/objectives ........................................................ 21

    Action plan ................................................................ 22

    The Finances ................................................................ 23

    Key objectives & nancial review.................................. 23

    Assumptions .............................................................. 23

    Start-up costs for [YEAR] ............................................. 24

    Balance sheet forecast ............................................... 25

    Prot and loss forecast .............................................. 26

    Expected cash ow .................................................... 27 Break-even analysis .................................................... 28

    Supporting documentation ........................................... 30

    Contents

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    Business Plan Summary

    TheBusiness

    TheMarket

    Business name:[Your business name as registered in your state/territory; or your

    proposed business name if you havent yet registered a name]

    Business structure:[Sole trader, partnership, trust, company]

    ABN:[Registered Australian Business Number]

    ACN:[Registered Australian company number, if applicable]

    Business location:[Main business location]

    Date established:[The date you started trading]

    Business owner(s):[List all of the business owners]

    Relevant owner experience:[Briey outline your experience, your years in the in-dustry and any major achievements or awards]

    Products/services:[Briey detail what products or services you will be selling, and

    the expected demand]

    Target market:

    [Outline your target market and why they would purchase your product or service]

    Marketing strategy:

    [Outline how you plan to enter the market, attract customers and grow your business]

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    TheFuture

    TheFinances

    Vision statement:

    [Insert your vision statement]

    Mission statement:

    [Insert your mission statement]

    Valus statement:

    [Insert your mission statement]

    Goals/objectives:

    [Outline your short and long-term goals, and the activities you will undertake to meet them]

    [Briey outline your prot goals and your timeframe. Include information of how

    much money you will need upfront, and how you will source this.]

    Business Plan Summary

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    BusinessDetails

    RegistrationDetails

    Business summary:[Provide a summary or elevator pitch for your business, summarising

    when and why you started your business, your industry and what you hope to achieve]

    Business position: [Outline whether your business is starting, growing or mature,

    expanding, consolidating, or preparing to sell; outline whether you have an exit strategy inplace]

    Business name:[Your business name as registered in your state/territory; or your

    proposed business name if you havent yet registered a name]

    Trading name(s):[Registered trading name(s)]

    Date registered:[Date business name registered]

    Location(s) registered:[State(s) you are registered in]

    Business structure:[Sole trader, partnership, trust, company]

    ABN:[Registered Australian Business Number]

    ACN:[Registered Australian Company Number, if applicable]

    GST:[Outline if you are registered for Goods and Services Tax and the date]

    Domain names:[Registered domain names]

    Licences & permits:[List all the licences or permits you have registered]

    Business Plan Summary

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    BusinessPremises

    GoalsandObjectives

    Business location:[Briey describe the location and space occupied or required, including

    size, location, signicance, relation to other businesses and landmarks]

    Buy/lease: [If you have purchased a business premises or are currently leasing, briey

    outline the arrangements; if you are still looking for a lease, outline your commercial leaserequirements]

    Short term goals (first year) Actions Person responsible

    [Insert] [Completion date] [Who is responsible?]

    [Insert] [Completion date] [Who is responsible?]

    [Insert] [Completion date] [Who is responsible?]

    [Insert] [Completion date] [Who is responsible?]

    Long term goals (1-3 years) Actions Person responsible

    [Insert] [Completion date] [Who is responsible?]

    [Insert] [Completion date] [Who is responsible?]

    [Insert] [Completion date] [Who is responsible?]

    [Insert] [Completion date] [Who is responsible?]

    Business Plan Summary

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    Products/Services

    Market position:[Describe how your products or services t in the market whether high-

    end, mid-range or budget. Compare your offerings with your competitors]

    Unique selling position:[Outline your USP and how your offering will succeed in the market

    and what gives it the edge over your competition]

    Anticipated demand: [Outline the likely demand and how regularly your customers are

    likely to purchase your offering]

    Pricing strategy:[Outline your strategy and your rationale]

    Value to customer: [Detail how your customers will view your offering as a necessity, luxury

    or something in between]

    Growth potential:[Outline your anticipated growth potential and what will drive this growth]

    Product/Service Description Price

    [Product/service name] [Brief product/service description] [Price including GST]

    [Product/service name] [Brief product/service description] [Price including GST]

    [Product/service name] [Brief product/service description] [Price including GST]

    [Product/service name] [Brief product/service description] [Price including GST]

    Business Plan Summary

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    Innovation

    Insurance

    Research & development (R&D)/innovation activities

    [Outline any R&D activities you will implement to encourage innovation in your business;

    include details of the staff or resourcing required for this]

    Intellectual property strategy

    [Outline how you plan to protect your innovations, including any current trade marks, patents,

    designs you have registered and ay condentiality agreements in place]

    Workers compensation:[Provide details this is mandatory if you have employees]

    Public liability insurance:[Provide details - this covers any third party death or injury.]

    Professional indemnity:[Provide details - this covers any legal action taken out as a

    result of your professional advice]

    Product liability:[Provide details - this covers any legal action taken out as a result ofinjury, damage or death from your product]

    Business assets:[Provide details this covers your business assets in the event of a re,

    burglary, or damage]

    Business revenue:[Provide details this covers your business in the event of business

    interruption where you cannot trade]

    Business Plan Summary

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    Risk Management

    Legal Considerations

    [List the legislation which will have an impact on how you operate your business, including

    consumer law, business law, or specic legislation to your industry]

    Risk Likelihood Impact Strategy

    [Description of the risk and

    the potential impact to your

    business]

    [Highly Unlikely,

    Unlikely, Likely,

    Highly Likely]

    [High,

    Medium,

    Low]

    [Outline the actions you will

    take to minimise or mitigatethe potential risk to your

    business]

    [Description of the risk and

    the potential impact to your

    business]

    [Highly Unlikely,

    Unlikely, Likely,

    Highly Likely]

    [High,

    Medium,

    Low]

    [Outline the actions you will

    take to minimise or mitigate

    the potential risk to your

    business]

    [Description of the risk andthe potential impact to your

    business]

    [Highly Unlikely,Unlikely, Likely,

    Highly Likely]

    [High,Medium,

    Low]

    [Outline the actions you will

    take to minimise or mitigate

    the potential risk to your

    business]

    [Description of the risk and

    the potential impact to your

    business]

    [Highly Unlikely,

    Unlikely, Likely,

    Highly Likely]

    [High,

    Medium,

    Low]

    [Outline the actions you will

    take to minimise or mitigate

    the potential risk to your

    business]

    Business Overview

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    Operations

    Production process

    [Outline the process involved in producing your products or services, including who, what and

    where]

    Suppliers

    [List your main suppliers and what they supply to your business; outline how you will maintain

    good relationships with them]

    Plant & equipment

    [List your current plant and equipment purchases, including vehicles, computer equipment,

    ofce equipment]

    Equipment Purchase date Purchase price Running cost

    [e.g Personal Computer] [eg. 20/03/2010] [e.g $2100] [e.g $100 a month]

    [e.g Personal Computer] [eg. 20/03/2010] [e.g $2100] [e.g $100 a month]

    [e.g Personal Computer] [eg. 20/03/2010] [e.g $2100] [e.g $100 a month]

    [e.g Personal Computer] [eg. 20/03/2010] [e.g $2100] [e.g $100 a month]

    Business Overview

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    Inventory

    [List your current inventory items if your list is long, consider including this as an appendix]

    Technology (Software):[Outline your technology requirements, including website, point of

    sale software or accounting package; detail the purpose of each, whether you willbuy off-the-

    shelf or purpose built and the cost]

    Trading hours:[Outline your trading hours, peak trading times, most protable times and

    months, and how your trading hours will accommodate seasonal variation]

    Communication channels:[Outline how your customers can contact you, including phone,

    mail, website, shop front and social media channels]

    Payment types accepted:[Outline payment types you will accept, including cash, credit,

    cheque, gift cards, Paypal etc]

    Credit policy:[Outline your credit policy for both customers and suppliers, including the

    credit period, collection strategies]

    Warranties & refunds:[Outline the warranty terms on any products, including your busi-

    ness refund and exchange policy]

    Inventory item Unit price Quantity in stock Total cost

    [e.g flour] [e.g $5.00kg] [e.g Five kilograms] [e.g $25.00]

    [e.g flour] [e.g $5.00kg] [e.g Five kilograms] [e.g $25.00]

    [e.g flour] [e.g $5.00kg] [e.g Five kilograms] [e.g $25.00]

    [e.g flour] [e.g $5.00kg] [e.g Five kilograms] [e.g $25.00]

    Business Overview

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    Quality control:[Outline your quality control process and how you will ensure your product

    meets quality and safety standards]

    Memberships & afliations:[Detail any afliations, such as industry association memberships

    or clubs]

    Environmental/resource impacts

    [Describe the impact of your business on the environment, such as a particular manufacturing

    process]

    Community impact & engagement

    [Outline the environmental impact your business may have on local community and how you

    will engage the community to minimise this impact]

    Risks/constraints

    [List any risks/constraints to your business resulting from this environmental impact]

    Strategies

    [Outline your strategies to minimise/mitigate your environmental impact and any risks to

    your business]

    Action plan

    Sustainability Plan

    Sustainability milestone Target Target date

    [Reduce water consumption] [60% reduction] [Month/Year]

    [Reduce energy consumption] [60% reduction] [Month/Year]

    [Reduce waste production] [60% reduction] [Month/Year]

    Business Overview

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    [Outline your business structure in an organisation chart that outlines the key personnel that

    you cant survive without; a sample is below]

    Organisation Chart

    People

    Business Overview

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    Names of owners:[List all of the business owners]

    Details of management & ownership: [Outline the management structure, including

    partnership arrangements, roles, responsibilities and strengths]

    Experience:[Outline years of experience in business, achievements, awards and any other

    relevant experience]

    Advisors:[Detail your key advisors, such as accountant, lawyer, business banker and nancial

    planner]

    Current staff

    [List your current staff in the table below]

    Job Title Name Expected staff turnover Skills or strengths

    [e.g. Marketing/

    Sales Manager]

    [How long do youexpect they will stay

    with you?]

    [Relevant qualifications in thisposition, experience and awards,

    strengths]

    [e.g. Marketing/

    Sales Manager]

    [How long do you

    expect they will stay

    with you?]

    [Relevant qualifications in this

    position, experience and awards,

    strengths]

    [e.g. Marketing/

    Sales Manager]

    [How long do you

    expect they will stay

    with you?]

    [Relevant qualifications in this

    position, experience and awards,

    strengths]

    Management&Ownership

    KeyPersonnel

    Business Overview

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    Required staff

    [List your required staff in the table below.]

    Recruitment options

    [Outline how you will recruit staff]

    Training programs

    [Outline skills and training programs you will need your staff to attend; detail whether these

    can be carried out inhouse or externally, and who will oversee the training]

    Skill retention strategies

    [Outline procedural documentation to ensure the skills of staff are maintained]

    Functional area Job Title Skills necessary Tasks Action

    [e.g. Financialmanagement]

    [e.g.

    Office

    Manager]

    [Relevant

    qualifications, pre-requisities, skills

    and achievements]

    [List tasks]

    [Outline what you need

    to do to gain these skills,whether outsourcing,

    employing or training]

    [e.g. Financial

    management]

    [e.g.

    Office

    Manager]

    [Relevant

    qualifications, pre-

    requisities, skills

    and achievements]

    [List tasks]

    [Outline what you need

    to do to gain these skills,

    whether outsourcing,

    employing or training]

    [e.g. Financialmanagement]

    [e.g.

    Office

    Manager]

    [Relevant

    qualifications, pre-requisities, skills

    and achievements]

    [List tasks]

    [Outline what you need

    to do to gain these skills,whether outsourcing,

    employing or training]

    [e.g. Financial

    management]

    [e.g.

    Office

    Manager]

    [Relevant

    qualifications, pre-

    requisities, skills

    and achievements]

    [List tasks]

    [Outline what you need

    to do to gain these skills,

    whether outsourcing,

    employing or training]

    Business Overview

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    MarketResearch

    MarketTargets

    Environmental/Industry Analysis

    YourCustomers

    [Detail any statistical research you completed to analyse your market, including

    questionnaires or surveys]

    [Outline your planned sales targets, including timeframes]

    [Detail the results of the market research which would impact your business, such as

    population growth, employment or economic opportunities and seasonal variations;

    examine the size of your market, any emerging trends and how the market will change

    when you enter]

    Customer demographics

    [Dene your target customers and how they behave, examining age, gender, social

    status, education and attitudes]

    The Market

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    Key customers

    [Identify your key customers, whether businesses or individuals; outline how you will

    target your offering to them]

    Customer management

    [Detail your strategy for maintaining good relationships with your customers, including

    any customer service standards or surveys, codes of practice]

    [List each strengths, weaknesses, opportunities or threats in the table below and then

    outline how you plan to address each]

    Strengths Weaknesses

    [e.g high traffic location] [e.g high rental costs]

    Opportunities Threats

    [e.g build on customer and brand loyalty] [e.g cash flow problems]

    S.W.O.T. Analysis

    The Market

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    [Provide a short summary of how you compare to your competitors, and how your business

    can improve on what they offer]

    Competitor details

    [List at least ve competitors in the table below]

    Competitor Establisheddate SizeMarket share

    (%)Value to

    customers Strengths Weaknesses

    [Competi-

    tor name]

    [Date

    estab-lished]

    [Number

    of staff

    and/orturnover]

    [Estimated

    percentage

    of marketshare]

    [Unique valueto customers,such as

    convenience,quality, priceor service]

    [Main st-

    rengths]

    [Main

    weak-nesses]

    [Competi-

    tor name]

    [Date

    estab-

    lished]

    [Number

    of staff

    and/or

    turnover]

    [Estimated

    percentage

    of market

    share]

    [Unique valueto customers,such asconvenience,quality, priceor service]

    [Main st-rengths]

    [Mainweak-nesses]

    [Competi-

    tor name]

    [Dateestab-

    lished]

    [Number

    of staff

    and/or

    turnover]

    [Estimated

    percentage

    of market

    share]

    [Unique value

    to customers,such asconvenience,quality, priceor service]

    [Main st-rengths]

    [Mainweak-nesses]

    [Competi-

    tor name]

    [Date

    estab-

    lished]

    [Number

    of staff

    and/or

    turnover]

    [Estimated

    percentage

    of market

    share]

    [Unique valueto customers,such asconvenience,quality, priceor service]

    [Main st-rengths]

    [Mainweak-nesses]

    Your Competitors

    The Market

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    Advertising & promotional strategy

    [Outline your strategies for promoting and advertising your products/services in the next 12

    months]

    Sales & marketing objectives

    [Outline your teams goals and targets, and the sales techniques and tools they will use to sell

    your product or service]

    Unique selling position

    [Outline why your business has an advantage over your competitors]

    Planned promotion /advertising type Expected business improvement Cost ($) Targetdate

    [Print media advertising, online

    advertising, mail-out, giveaway, media

    release, social media campaign or event]

    [Outline how you anticipatethis activity will improve yourbusiness success]

    [$][Month/

    Year]

    [Print media advertising, online

    advertising, mail-out, giveaway, mediarelease, social media campaign or event]

    [Outline how you anticipate

    this activity will improve yourbusiness success]

    [$][Month/

    Year]

    [Print media advertising, online

    advertising, mail-out, giveaway, media

    release, social media campaign or event]

    [Outline how you anticipatethis activity will improve yourbusiness success]

    [$][Month/

    Year]

    [Print media advertising, online

    advertising, mail-out, giveaway, media

    release, social media campaign or event]

    [Outline how you anticipatethis activity will improve yourbusiness success]

    [$][Month/

    Year]

    Advertising &Sales

    The Market

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    Channel type Products/ServicesPercentage of

    sales (%) Advantages Disadvantages

    [e.g. Shopfront,

    internet, direct mail,

    export or wholesale]

    [List all the

    products/

    services

    sold via this

    channel]

    [Percentageof overall

    sales via this

    channel]

    [Advantages

    of using this

    channel]

    [Expected

    challenges when

    using this channel

    and how you will

    overcome them]

    [e.g. Shopfront,

    internet, direct mail,

    export or wholesale]

    [List all the

    products/

    services

    sold via this

    channel]

    [Percentage

    of overall

    sales via this

    channel]

    [Advantages

    of using this

    channel]

    [Expected

    challenges when

    using this channel

    and how you will

    overcome them]

    [e.g. Shopfront,

    internet, direct mail,

    export or wholesale]

    [List all the

    products/

    services

    sold via this

    channel]

    [Percentage

    of overall

    sales via this

    channel]

    [Advantages

    of using this

    channel]

    [Expected

    challenges when

    using this channel

    and how you will

    overcome them]

    [e.g. Shopfront,

    internet, direct mail,

    export or wholesale]

    [List all the

    products/

    services

    sold via this

    channel]

    [Percentage

    of overallsales via this

    channel]

    [Advantages

    of using this

    channel]

    [Expected

    challenges when

    using this channel

    and how you will

    overcome them]

    Sales & Distribution Channels

    The Market

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    VisionStatement

    MissionStatement

    Values

    Goals/Objectives

    [Insert your vision statement that should outline your future plan for the business and

    your overall goals]

    [Insert your mission statement and how you will achieve your vision]

    [List your company values]

    [Outline your short and long term goals and the activities will you undertake to meet

    them]

    The Future

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    ActionPlan

    Milestone Date of expected completion Person responsible

    [Insert business milestone] [Completion date] [Who is responsible?]

    [Insert business milestone] [Completion date] [Who is responsible?]

    [Insert business milestone] [Completion date] [Who is responsible?]

    [Insert business milestone] [Completion date] [Who is responsible?]

    The Future

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    Key Objectives &Financial review

    Assumptions

    Financial objectives

    [List your key nancial objectives, whether in sales or prot targets, and your main

    nancial management goals such as cost reduction targets]

    Finance required

    [Outline how much money you need up-front and where you will obtain the funds

    whether from loans, investors, business partners, friends or relatives, venture capital,

    government funding or your own savings]

    [List your nancial assumptions in the tables on the following pages]

    The Finances

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    [Double-click the table below to enter your details or attach your own start up costing sheet

    as an appendix]

    START-UP COSTS Cost ($) EQUIPMENT/CAPITAL COSTS Cost ($)

    Registrations Business purchase price

    Business name Franchise fees

    Licences Start-up capital

    Permits Plant & equipment

    Domain names Vehicles

    Trade marks/designs/patents Computer equipment

    Vehicle registration Computer software

    More Phones

    Membership fees Fax machine

    Accountant fees More

    Solicitor fees Security system

    Rental lease cost (Rent advance/deposit) Ofce equipment

    Utility connections & bonds (Electricity, gas, water) Furniture

    Phone connection Shop tout

    Internet connection More

    Computer software

    Training

    Wages

    Stock/raw materials

    Insurance

    Building & contents

    Vehicle

    Public liability

    Professional indemnity

    Product liability

    Workers compensation

    Business assets

    Business revenue

    Printing

    Stationery & ofce supplies

    Marketing & advertising

    More

    Total start-up costs $0 Total equipment/capital costs $0

    Start-up CostsFor [YEAR]

    The Finances

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    [Double-click the table below to enter your details or attach your own prot & loss sheet as

    an appendix]

    BALANCE SHEET FORECAST [Year 1] [Year 2] [Year 3]

    Current assets

    Cash

    Petty cash

    Inventory

    Pre-paid expenses

    Fixed assets

    Leasehold

    Property & land

    Renovations/improvements Furniture & tout

    Vehicles

    Equipment/tools

    Computer equipment

    More

    Total assets $0 $0 $0

    Current/short-term liabilities

    Credit cards payable

    Accounts payable

    Interest payable Accrued wages

    Income tax

    More

    Long-term liabilities

    Loans

    More

    Total liabilities $0 $0 $0

    NET ASSETS $0 $0 $0

    BalanceSheetForecast

    The Finances

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    [Double-click the table below to enter your details or attach your own prot & loss sheet as

    an appendix]

    PROFIT & LOSS FORECAST [Year 1] [Year 2] [Year 3]

    Sales

    less cost of goods sold

    More

    Gross prot/net sales $0 $0 $0

    Expenses

    Accountant fees

    Advertising & marketing Bank fees & charges

    Bank interest

    Credit card fees

    Utilities (electricity, gas, water)

    Telephone

    Lease/loan payments

    Rent & rates

    Motor vehicle expenses

    Repairs & maintenance

    Stationery & printing Insurance

    Superannuation

    Income tax

    Wages (including PAYG)

    More

    Total expenses $0 $0 $0

    NET PROFIT $0 $0 $0

    Prot andLoss Forecast

    The Finances

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    [Double-click the table below to enter your details or attach your own prot & loss sheet as

    an appendix]

    EXPECTED CASHFLOW [YEAR] Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec

    OPENING BALANCE $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0

    Cash incoming

    Sales

    Asset sales

    Debtor receipts

    Other income

    Total incoming $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0

    Cash outgoing

    Purchases (Stock etc)

    Accountant fees

    Solicitor fees

    Advertising & marketing

    Bank fees & charges

    Interest paid

    Credit card fees

    Utilities (electricity, gas, water)

    Telephone

    Lease/loan payments

    Rent & rates

    Motor vehicle expenses Repairs & maintenance

    Stationery & printing

    Membership & afliation fees

    Licensing

    Insurance

    Superannuation

    Income tax

    Wages (including PAYG)

    More

    Total outgoing $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0

    Monthly cash balance $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0

    CLOSING BALANCE $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0

    Expected CashFlow

    The Finances

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    28

    [Double-click the table below to enter your details or attach your own table as an appendix]

    Average cost of each product/service to make/deliver

    Fixed costs for the month/year

    Percentage of price that is profit

    Total sales needed to break-even

    Number of units sold needed to break-even

    Break-evenAnalysis

    The Finances

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    Attached is supporting documentation in relation to this business plan. The attached

    documents include:

    [List all of your attachments, including resumes, inventory list, surveys and ques-

    tionnaires, and nancial documents]

    Supporting Documentation