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Business Plan 2013-14

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Page 1: Business Plan - sustainability.vic.gov.au · Business Plan 2013–2014 should be attributed to Sustainability Victoria. Business Plan 2013–2014 is licensed under a Creative Commons

Business Plan 2013-14

Page 2: Business Plan - sustainability.vic.gov.au · Business Plan 2013–2014 should be attributed to Sustainability Victoria. Business Plan 2013–2014 is licensed under a Creative Commons

Sustainability Victoria gives no warranty regarding its accuracy, completeness, currency or suitability for any particular purpose and to the extent permitted by law, does not accept any liability for loss or damages incurred as a result of reliance placed upon the content of this publication. This publication is provided on the basis that all persons accessing it undertake responsibility for assessing the relevance and accuracy of its content.

Business Plan 2013–2014 should be attributed to Sustainability Victoria.

Business Plan 2013–2014 is licensed under a Creative Commons Attribution 3.0 Australia licence. In essence, you are free to copy, distribute and adapt the work, as long as you attribute the work and abide by the other licence terms. To view a copy of this licence,

visit: http://creativecommons.org/licenses/by/3.0/au/

Page 3: Business Plan - sustainability.vic.gov.au · Business Plan 2013–2014 should be attributed to Sustainability Victoria. Business Plan 2013–2014 is licensed under a Creative Commons

BUSINESS PLAN 2013-14 1

Contents

Message from the Chair and CEO 3

Introduction 4

Vision, objectives and goals – the policy on a page 5

Strategic direction in 2013–14 6

Sustainability Victoria’s organisational indicators 8

Our priorities 9

Our programs 10

1. Helping Victorians avoid waste 10

2. Helping Victorians use less energy and use materials more efficiently 11

3. Ensuring that Victoria has the infrastructure to manage waste recovery and

recycling 12

4. Getting waste sorted and recycled 13

5. Facilitating market development 14

6. Providing strategic support to the environment portfolio 14

Our key capabilities 15

1. Statewide engagement 15

2. Evidence-based investment and outcomes 16

3. People and leadership 16

4. Governance and coordination 17

5. Sustainability Fund and Secretariat 17

Budget 18

Organisational structure 19

Sustainability Victoria Board 20

References 21

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BUSINESS PLAN 2013-14 3

Sustainability Victoria’s three-year strategy, SV2015, focuses on two priority areas in sustainability – integrated waste management and resource efficiency across Victoria. These areas combine economic value with improved liveability. In our first year we laid a strong foundation of evidence, improved our governance and internal efficiencies and improved our engagement approach with our stakeholders – particularly in regional Victoria. We now look forward to acting on our 2013–14 Business Plan, which shows how we will deliver on the second year of our strategy.

We have made great advances in our work by being more accessible and responsive to our stakeholders’ needs. To better understand how we can actively help Victorians reduce waste and use resources more efficiently, we have been working closely with business and industry, local government, households and schools. This has informed our programs for the long-term liveability of Victoria.

In particular, we have learnt a great deal from improved engagement with regional Victorians. They now enjoy better access to our services through initiatives such as co-location with the Department of Environment and Primary Industries in regional Victoria and regular SV @ Your Doorstep sessions engaging with local, regional communities. This has been invaluable in helping shape our programs for 2013–14.

Building on our achievements in 2012–13, our 2013–14 Business Plan responds to exciting changes in our operating environment. These include the Victorian Government’s new waste and resource recovery policy – Getting full value – our stronger understanding of how we can increase Victoria’s resource efficiency and the benefits this will bring.

In 2012 we began developing a Statewide Waste and Resource Recovery Infrastructure Plan (SWRRIP) to provide a strategic approach to the planning of waste infrastructure, directly contributing to the implementation of Getting full value. The SWRRIP outlines the waste and resource recovery infrastructure requirements for the next 30 years in Victoria. In 2013–14 we will finalise and start implementing the plan.

Early in 2013 a Ministerial Advisory Committee (MAC) on Waste and Resource Recovery Governance Reform was established to advise government on the most effective and efficient institutional and governance arrangements needed to realise Getting full value. In 2013–14 we look forward to working with the environment portfolio to implement government’s response to the recommendations.

The programs in our plan will benefit Victorians by reducing waste to landfill, improving waste collection and recycling and increasing resource efficiency. These benefits will enhance Victoria’s liveability, and future prosperity, supporting the Victorian Government’s focus on securing Victoria’s economy.

We look forward to continuing to work on the environment portfolio’s priorities, partnering closely with EPA Victoria and the newly formed Department of Environment and Primary Industries to deliver our strategy.

We are pleased to present the 2013–14 Sustainability Victoria Business Plan, in accordance with the Sustainability Victoria Act 2005.

Dr Gillian Sparkes

Chair

Stan Krpan

Chief Executive Officer

Message from the Chair and CEO

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Sustainability Victoria (SV) actively helps Victorians reduce waste and use resources more efficiently.

To meet government objectives, we have developed a three-year Strategic Plan 2012–15 - SV2015.1 This business plan outlines the second year of our strategy. Our focus will be on programs that increase resource recovery, reduce energy use and improve materials efficiency. We will continue to provide statewide leadership in the area of integrated waste management and deliver the government’s targeted resource efficiency programs responsibly and efficiently. Our improved core business capabilities will underpin this approach.

Our programs support the Victorian Government’s strategy to build a stronger state economy, outlined in Securing Victoria’s Economy.2 SV programs will make efficient waste allocation easier, while supporting job creation in the waste management industry and reducing waste disposal and resource recovery costs.

Our business plan is also in line with the Victorian Government’s environmental priorities, outlined in Environmental Partnerships.3 Actions directly relevant to SV are to:

• help business and households minimise and create value from waste

• create an affordable, convenient and effective system for resource recovery and waste disposal

• help households, communities, schools and businesses use energy more efficiently and manage costs.

Introduction

In 2012–13 the Minister for Environment and Climate Change, the Hon. Ryan Smith MP, released Getting full value, Victoria’s Waste and Resource Recovery Policy.4 We have re-evaluated our programs to make sure that SV, as part of the environment portfolio, delivers on the new policy’s long-term objectives and goals.

A key aspect of the policy that re-establishes our statewide leadership role is the Statewide Waste and Resource Recovery Infrastructure Plan (SWRRIP).5 With this, Victoria will have a map of current infrastructure that also shows gaps and opportunities for us to respond to our future needs and population growth and support private investment in infrastructure. The draft SWRRIP focuses on how to achieve the policy objectives through an integrated, coherent statewide approach to the planning for waste and resource recovery over a 30-year period. A consultation draft will be released early in 2013–14 with broad stakeholder consultation and input sought.

The Ministerial Advisory Committee on Waste and Resource Recovery Governance (MAC)6 will guide the policy’s implementation. The MAC examined waste sector arrangements and has recommended the best institutional and governance models to deliver on Victoria’s new waste and resource recovery policy.

In this second year of our strategy, we have strengthened our evidence base to help us meet the Victorian Government’s objectives. Our improved organisational capabilities mean that we are well prepared to deliver triple bottom line outcomes in 2013–14. Our stocktake of the SV2015 plan will also ensure that we are on track to deliver the very best results for the people of Victoria.

Our vision

To maximise value from resources to support a liveable and prosperous Victoria

Our purpose

To drive integrated waste management and resource efficiency in Victoria

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BUSINESS PLAN 2013-14 5

Victorian waste and resource recovery policyVision, objectives and goals – the policy on a page

Sustainability Victoria contributes to the delivery of Getting full value, the Victorian Waste and Resource Recovery Policy.

VISI

ON Victoria has an integrated, statewide waste management and resource recovery system that provides an

essential community service by protecting the environment and public health, maximising the productive value of resources, and minimising long term costs to households, industry and government.

OB

JECT

IVES

ECONOMIC PROSPERITY

INTEGRATED AND EFFICIENT SYSTEM

PUBLIC HEALTH AND WELLBEING

ENVIRONMENTAL PROTECTION

• Facilitate investment in Victoria

• Improve productivity and increase employment

• Increase efficiency through the economical use of resources

• Provide cost effective waste and resource recovery services

• Integrate with land use planning, transport and development

• Manage information better for decision making

• Preserve local amenity

• Improve facility performance

• Minimise risk to people

• Minimise environmental harm

• Improve environmental performance of facilities

GO

ALS

AN

D S

TRAT

EGIC

DIR

ECTI

ON

S

Assist Victorians to reduce waste generation and achieve financial savings through efficient resource use:

Facilitate strong markets for recovered resources:

Facilitate a Victorian waste and resource recovery system that maximises the economic value of waste:

• Support commercial, not-for-profit and Victorian public sector organisations to achieve financial savings through waste reduction

• Provide households with the information and support they need to reduce waste by using household goods more efficiently

• Continue to work in partnership with the Commonwealth Government through the National Waste Policy: Less Waste, More Resources, and take a lead role in national strategies that harness Victoria’s strengths and capabilities

• Develop the right conditions for resource recovery markets to grow and mature in Victoria

• The landfill levy will continue to send a market signal that provides incentives to resource recovery industries and provides certainty to Victorian industries and businesses

• Undertake planning that promotes a cost effective, statewide network of infrastructure capable of moving waste materials to where the highest economic value can be achieved

• Align waste and resource recovery planning and delivery with land use and transport requirements under the Planning and Environment Act 1987 and Transport Integration Act 2010

• Foster investment in a diversified portfolio of infrastructure that can manage the projected mix and volumes of waste materials

Reduce the environmental and public health risks of waste:

Reduce illegal dumping and littering:

Reform and strengthen the way institutions work and are governed to effectively implement waste policy.

• Respond to the recommendations made by the Ministerial Advisory Committee on Waste and Resource Recovery Governance Reform.

• Minimise the environmental and public health impacts of waste and resource recovery facilities

• Prioritise actions that minimise the short and long term environmental impacts of organic waste

• Facilitate the long term purpose of landfills to be for receiving and treating residual waste, and ensure a range of support mechanisms for closed landfills

• Curb illegal dumping to protect environmental and human health

• Reduce litter to provide safer communities and healthier environments

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Strategic direction in 2013–14Last year, we established a strong foundation to ensure effective delivery of our SV2015 strategy. We are now ready to capitalise on this in an accountable and coordinated way. Our work in integrated waste management and resource efficiency involves managing the entire waste system, including waste avoidance, energy and materials savings, collection and recovery, infrastructure and market

development, disposal and strategic support. Our priority this year will be finalising and implementing the Statewide Waste and Resource Recovery Infrastructure Plan, while collaborating across the environment portfolio to implement the Victorian Government’s response to the Ministerial Advisory Committee’s recommendations on waste and resource recovery governance.

The following is a summary of what SV will deliver in 2013–14.

Table 1: Summary of SV outcomes and work in 2013–14

SV Priorities SV2015 Outcomes SV Initiatives Reach

Helping Victorians avoid waste

Reduced littering behaviour and litter

1. Litter Strategy Local Government Authorities to local residentsKeep Australia Beautiful Victoria

Increased uptake of waste minimisation practices in targeted sectors for maximum gain

2. Beyond Waste fund BusinessLocal Government to local residents

Helping Victorians use less energy and use materials more efficiently

Increased energy efficiency in targeted sectors:• selected commercial

buildings• households

1. Commercial Office Buildings Business

2. Household Energy Efficiency Information and Advice (including advice on home renovations)

Retailers to households

3. Influencing Purchasing Decisions (Smarter Choice and rebates)

Retailers to households

Increased energy and materials efficiencies in targeted sectors• schools• small to medium-sized

businesses

4. ResourceSmart AuSSIVic schools program

Schools and early childhood centres

5. Smarter Resources, Smarter Business

Small to medium-sized businesses

Ensuring that Victoria has the infrastructure to manage waste recovery and recycling

Improved standard of infrastructure and its development (including implementation of the Statewide Waste and Resource Recovery Infrastructure Plan, (SWRRIP))

1. Developing and Strengthening Infrastructure (Driving Investment in New Recycling, Resource Recovery Infrastructure, Building Victoria’s Organic Recovery)

Local Government Authorities

2. Improving the Standard of Infrastructure (transfer stations and landfills)

Local Government Authorities and business

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BUSINESS PLAN 2013-14 7

We will continue to work together with the Department of Environment and Primary Industries (DEPI), the Environment Protection Authority Victoria (EPA Victoria) and Metropolitan and Regional Waste Management Groups to implement programs.

This year we will also introduce a comprehensive set of

indicators to measure our performance. The indicators help us track and measure:

• trends in Victoria

• outcomes we achieve

• who our stakeholders are, what they think of us and what they do as a result of working with us

• how we manage our business.

SV Priorities SV2015 Outcomes SV Initiatives Reach

Getting waste sorted and recycled

Increased recovery of priority products and materials that contribute weight, that pose a risk and/or are a valuable resource

1. Improving Household Recycling Practices (Get it Right on Bin Night)

Households with support from Regional Waste Management Groups and Local Government AuthoritiesIndustry and Local Government Authorities

2. Increased Source Separation and Recycling

3. Increased Organics Recovery

4. Priority Products Intervention (including Detox your Home)

Facilitating market development

1. Market Development (Organics)2. Market Development (Recycled

Materials Development, e.g. timber, tyres)

Industry sector

Providing strategic support to the environment portfolio

1. Support for Regional Waste Management Groups

2. Waste Baseline Data and Evidence Reports

Regional Waste Management Groups

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Sustainability Victoria’s organisational indicators

Sustainability Victoria’s opportunity is to increase the efficiency of resource use by Victorian businesses and households

Sustainability Victoria has a statewide leadership role to drive integrated waste management and resource efficiency in Victoria. Our leadership involves understanding trends in the generation, disposal and recovery of waste and resources across the state as well as the cost of collection and disposal.

We do this by monitoring:

• Total waste generated (tonnes) and per capita (kg)

• Total waste to landfill (tonnes) and per capita (kg)

• Total resources recovered and per capita (kg)

• Cost per tonne of garbage collection and disposal from households

• Cost per tonne for kerbside collected recyclables

Tracking how well we

are managing our business:

• Monthly organisational spending and delivery

• Progress with our four core capabilities

• Trends in organisational culture

• Establishment of a project management office

• Reduction in internal red tape

Tracking how well we are working with partners and stakeholders:• Investment (SV and leverage) in waste facility development

• Number of new schools participating in the ResourceSmart AuSSIVic program

(400 by June 2015)

• Number of small to medium enterprises to receive support to improve energy

and materials use

• Annual stocktake of stakeholder views

• Number of households to receive information on energy efficiency

• Case studies of market development for products that would otherwise

be wasted

• Distribution of the Sustainability

Fund to stakeholders

Tracking outcomes for Victorians:• Increased processing capacity of waste recovery infrastructure as a result of SV’s work (tonnes)• Energy and money saved as a result of SV interventions (gigajoules and dollars)• Percentage change in littering behaviour

• Increased recovery of household waste chemicals, batteries, paint and other harmful products

Whole of Victorian Government goals

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BUSINESS PLAN 2013-14 9

Our priorities

Our two strategic priorities are integrated waste management and resource efficiency, which are intrinsically linked. The Victorian Government’s objectives for waste and resource recovery are outlined in the policy, Getting full value.4 This year we will show how we will contribute to the policy’s 30-year aim to improve economic prosperity, public health and wellbeing, environment protection and an integrated efficient waste system in Victoria. As part of this transition, we will close out the Towards Zero Waste7 strategy.

SV will deliver programs contributing to Getting full value over the next decade. Our role will be critical in delivering policy goals, with our practical, market-based approach to waste management. The evidence we have gained from developing the SWRRIP will be vital to our long-term planning for waste management infrastructure and programs. Through our involvement with Getting full value and the SWRRIP, we are well positioned to respond to the waste sector’s market drivers and barriers and to work towards positive environmental outcomes.

We now better understand what Victoria needs to do to manage solid waste and this will help us contribute strongly to support investment and growth in the sector. We will also work with the Department of Environment and Primary Industries and the Department of Transport, Planning and Local Infrastructure to make sure that planning strategy and laws, and transport planning recognise waste management as an essential community service. Protection of key infrastructure, such as buffer zones associated with landfills and resource recovery facilities will be a priority.

The resource efficiency priority means we aim to maximise value from Victoria’s energy and material resources while minimising the environmental impact. We will work with targeted sectors to implement cost-effective practices and use new technologies so that Victorians have the best chance to conserve resources. Our focus on resource efficiency is integrated with our work in waste management, particularly supporting efficiencies gained by waste minimisation.

In 2012–13 SV identified emerging resource efficiency trends and solutions beyond SV2015. Our research included reviewing the programs of leading international organisations, which could be used successfully in Victoria. We will investigate three areas of this work that are relevant to our programs:

• Industrial ecology – also known as ‘clustering’. This is where the by-products from one process (or one organisation) can be used by another. The result is economic value gained from materials and/or energy that would otherwise be wasted.

• Benchmarking – benchmarking resource efficiency against similar organisations (or similar households), can provide an incentive to improve energy and materials efficiency.

• Feedback and controls – as technology continues to improve, energy users will quickly be able to access information about where and when they are consuming resources and the costs.

As well as improving our ‘business-as-usual’ corporate functions, we will apply four core capabilities to support this work: statewide engagement, evidence-based decision making, people and leadership, and governance and coordination. We will also continue to administer the Sustainability Fund.

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Our programsThis section details the outcomes we are working towards, our activities this year and the outcome measures we have developed to track our progress. This expands on the summary table on pages 6-7.

1. Helping Victorians avoid wasteThe two outcomes in this area are reducing littering across the state, and increasing the uptake of waste minimisation practices by businesses and homes.

Litter

Stronger relationships with EPA Victoria and local communities have continued to raise awareness of the effects of littering. Driving our activities this year are the Victorian Government’s litter strategy8, Victorian Litter Strategy 2012–14 Love Your Victoria, and a focus on illegal dumping.

Outcome

To improve littering behaviour and reduce litter

Contributes to Getting full value: Reduce illegal dumping and littering

Measure: Increase in Victoria’s positive littering behaviours as measured by the Cleaner Community Assessment Tool (CCAT) as a percentage increase

By 2015 we will see:• cleaner public parks, gardens, recreation areas and

roadsides

• improved prevention measures for litter hotspots

• coordinated litter prevention programs across portfolio agencies (DEPI, EPA Victoria and SV) and waste management groups

In 2013–14 we will:• monitor litter across the state, using a new litter

measurement tool

• develop a toolkit and training for councils to reduce illegal dumping

• provide training and tools for councils to reduce litter

• provide public place recycling infrastructure grants

• deliver Keep Australia Beautiful Victoria programs

• complete the littering behaviour target

Helping Victorians use less energy and use materials more

efficiently

Ensuring Victoriahas the infrastructure

tomanage wasterecovery and

recycling

Facilitatingmarket

development

Providingstrategic support

to the environmentportfolio

Getting wastesorted and

recycled

HelpingVictorians

avoid waste

Waste minimisation practices

Waste reduction offers economic and environmental benefits. In 2013–14 we will investigate potential market failures in this area.

OutcomeTo increase uptake of waste minimisation practices in targeted sectors for maximum gain

Contributes to Getting full value: Assist Victorians to reduce waste generation and achieve financial savings through efficient resource use

By 2015 we will:• deliver waste minimisation programs, modelling

interventions to ensure that programs are effectively targeted and communicated

• work with the food industry and local governments to help reduce household and business food waste and consider further options to divert food waste from landfill

• provide small to medium-sized businesses, through the Smarter Resources Smarter Business program, with advice on how to minimise materials

In 2013–14 we will:• work with selected businesses to identify waste

minimisation opportunities, integrating these with our Smarter Resources Smarter Business program

• deliver the Beyond Waste program to show businesses how to reduce their waste and learn from this and other waste reduction programs

• use a framework for reducing waste to target programs for maximum return, focusing first on food waste

• commence delivery of a program to reduce food waste in targeted households

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BUSINESS PLAN 2013-14 11

2. Helping Victorians use less energy and use materials more efficiently

The two outcomes in this area are saving energy and saving both energy and materials, depending on the targeted sector we are working with.

Saving energy

We will provide practical advice to householders on how to save energy and money when buying new appliances and retrofitting or renovating their homes. We will distribute this information, based on market and technical research, through various channels including web-based resources, local councils, building intermediaries and our 400 partners in appliance, lighting and hardware retail stores. We will also provide owners of non-premium office buildings with options to improve building energy efficiency.

Helping Victorians use less energy and use materials more

efficiently

Ensuring Victoriahas the infrastructure

tomanage wasterecovery and

recycling

Facilitatingmarket

development

Providingstrategic support

to the environmentportfolio

Getting wastesorted and

recycled

HelpingVictorians

avoid waste

OutcomeTo increase the energy efficiency of selected stakeholders in commercial office buildings and household sectors

Contributes to Getting full value: Assist Victorians to reduce waste generation and achieve financial savings through efficient resource use

Measure: Reduction in energy consumption by households and commercial office building owners engaged in SV projects (in gigajoules)

By 2015 we will see:• more householders better informed about how they

can manage their energy use, where they can find help to improve energy efficiency and acting on advice. More householders, when making major purchases, incorporating energy efficiency into home upgrades and appliances

• more commercial building owners making informed decisions to improve their properties’ energy efficiency

In 2013–14 we will:• inform 10,000 Victorian householders on ways to use

energy efficiently

• inform and assist householders making appliance purchase and renovation decisions to choose energy-efficient options (Smarter Choice, Influencing Purchasing Decisions and Rebates)

• advise and support 20 owners of non-premium-grade commercial office buildings to improve the energy efficiency of office buildings and building operations (Commercial Office Buildings)

• help develop a tool for benchmarking waste minimisation practices in commercial office buildings (Commercial Office Buildings)

• complete contracts and exit Smart Energy Zones and Solar Hubs programs

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Saving both energy and materials

In 2012–13 we commenced the Smarter Resources, Smarter Business program to help small to medium-sized businesses improve energy and material efficiency. In 2013–14 we will continue to engage with businesses across Victoria. We will also expand the number of schools actively participating in ResourceSmart AuSSI Vic schools.

OutcomeTo increase energy and materials efficiency of selected stakeholders in small to medium enterprises and schools

Contributes to Getting full value: Assist Victorians to reduce waste generation and achieve financial savings through efficient resource use

Measures: • Reduction in energy consumption (gigajoules)

• Dollars saved through materials efficiency in small to medium-sized businesses and schools engaged in Sustainability Victoria programs

By 2015 we will see:• targeted organisations (400 newly participating schools

and over 1,000 businesses) with demonstrable energy and material savings (and reduced waste) along with many well-documented business cases underpinning a greater take-up of changed practices within the two sectors targeted

• peak bodies, sector leaders and relevant regional organisations having an improved understanding of energy efficiency gains and being well placed to drive further change

In 2013–14 we will:• have 50 more schools enrolled in the ResourceSmart

AuSSI Vic schools program, making a total of 254 new schools by December 2013. Also, 297 schools (40% of all participating ResourceSmart AuSSI Vic schools) will have completed extra modules and gained one or more stars on the 5-star scale

• have released new grant rounds under the Smarter Smarter Resources, Smarter Business program, encouraging over 80 medium-sized businesses to improve their energy and materials efficiency. Also, more than 350 businesses will be accessing resource-efficiency information and advice through business channels

3. Ensuring that Victoria has the infrastructure to manage waste recovery and recycling

For the first time, SV has a comprehensive picture of waste and infrastructure and activities across the state (the SWRRIP). In 2013–14, we will take action on what we have learned from developing the SWRRIP. We now have a greater understanding of transfer station and rural landfill (waste disposal) needs, such as the need for integrated infrastructure.

Victoria will have an integrated ‘hubs and spokes’ network. Major facilities (hubs) will process significant quantities of waste and provide specialised processing for smaller quantities. A sequence of activities (spokes) will help the market consolidate the volumes of waste and increase the effectiveness of these key facilities.

OutcomeTo improve the standard of infrastructure and its development

Contributes to Getting full value: Facilitate strong markets for recovered resources

Measure: Increased processing capacity to recover valuable material

By 2015 we will see:• improved facilities to increase green and organic

waste processing

• greater commercial and industrial waste recovery

• infrastructure to process waste before it enters the waste stream

• collaboration with EPA Victoria and improved environmental performance of landfills

In 2013–14 we will:• work with industry to deliver infrastructure that better

enables the sector to recover valuable material from the commercial and industrial sector

• provide funds to transfer station spokes based on priority needs, particularly in regional Victoria

• build on evidence in the SWRRIP to identify infrastructure investment

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BUSINESS PLAN 2013-14 13

4. Getting waste sorted and recycled In 2012–13 we developed strong partnerships with industry and increased the recovery of products and materials posing a threat to health or the environment. Working with local government is also the key to greater community involvement in our programs. in 2013-14 we will expand our collections services for households. There will be more Victorian drop-off sites for paint, batteries and CFLs and an annual schedule of “Detox your Home” collection days for household chemicals. We will continue to ensure that householders are recycling correctly through the Get It Right on Bin Night campaign, partnering with local governments across the state.

OutcomeTo increase the recovery of priority products and materials that contribute weight, that pose a risk and/or are a valuable resource

Contributes to Getting full value: • Assist Victorians to reduce waste generation and

achieve financial savings through efficient resource use

• Facilitate strong markets for recovered resources

Measure: the volume/weight of household waste chemicals products and priority products such as paint (in kilograms)

By 2015 we will have:• recovered priority products like paint, batteries, tyres and

toxic household products, by supporting industry through product stewardship schemes, and households and local government through direct services

By 2015 we will see:• greater capacity to recover organics from the landfill

waste stream

• greater capacity to recover resources from mixed commercial and industrial waste streams

• increased recovery from the kerbside

• greater capacity planned to recover resources from the residual municipal solid waste stream

• changed practices in the commercial and industrial sector (retail, office buildings, industrial estates) leading to greater recycling through better separation at the waste source

In 2013–14 we will:• run programs to collect and recycle products like batteries,

tyres and paint that pose a threat to health or the environment

• double the number of sites across Victoria to collect household waste chemicals

• support upgrades to kerbside bin infrastructure to recover organic waste

• inform and educate the public about kerbside recycling to recycle more items and reduce contamination such as plastic bags in recycling bins

• commence a grants program in the commercial and industrial sector to improve sorting and separating waste materials in precincts, businesses and retail operations

• develop a statewide organics strategy, a key action under Getting full value

• develop a statewide education strategy for waste minimisation and recycling

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5. Facilitating market developmentIn 2012–13, the first year of SV2015, we worked closely with the recycled organics industry to support long-term strategic field trials of compost in the Victorian Mallee and to identify new markets. We also worked to improve the evidence base around future market development for organics, timber, aggregates and glass. Our research identified opportunities to reduce contamination and help us better understand industry standards. In 2013–14 we will use this evidence to encourage industry to extract the full economic benefits from the waste stream.

OutcomeTo create new or expanded markets for recycled products and materials that pose a risk and/or are a valuable resource*

Contributes to Getting full value: • Assist Victorians to reduce waste generation and

achieve financial savings through efficient resource use

• Facilitate strong markets for recovered resources

* We will continue foundation work up to 2015 to support industry changes in the following five to 10 years. It is therefore not possible to measure the outcome within the life of SV2015. Instead, we will undertake an annual evidence-based account of how we will contribute or have contributed to the outcome.

In three years, through the development of demand-driven sustainable markets for targeted recycled materials:• processors will develop high-quality products that address

customer needs

• customers will drive processors to develop new products using recycled organics that suit their needs*

• customers will prioritise recycled materials over alternatives*

• procurement officers will incorporate recycled materials in tenders and specifications

In 2013–14 we will:• support long-term field trials using compost application

in agricultural markets

• keep supporting an organics Market and Industry Development Officer to work with Compost Victoria members to encourage organic products uptake

• help the organics processing industry achieve best practice contamination management by funding infrastructure upgrades and uptake of product standards

• release a guide for organics field trials to build a consistent evidence base on compost products benefits

• bring together key stakeholders in the market to act on barriers to uptake of products from glass fines (like glass sand pipe in bedding and road base applications)

• help industry start innovative projects that increase the uptake of recycled timber and tyres

6. Providing strategic support to the environment portfolio

Getting full value will underpin our strategic and planning activities around waste and resource recovery in 2013–14 and beyond. After the consultation phase for the SWRRIP, we will finalise the plan and begin many of its projects under the outcome ‘Improved standard of infrastructure’. We will, however, continue to support regional waste management groups and portfolio matters on waste.

OutcomeTo deliver waste strategy, statewide planning and support to waste management groups

Contributes to Getting full value • Facilitate a Victorian waste and resource recovery

system that maximises the economic value of waste

• Reform and strengthen the way institutions work and are governed to effectively implement waste policy

By 2015 we will see:• more integrated and effective planning for resource

recovery and waste management at a statewide level

• strong and effective relationships with waste management groups and local government

In 2013–14 we will:• work with portfolio partners to deliver effective waste

management in line with Getting full value

• support the implementation of MAC recommendations

• provide $1.5 million to regional waste management groups to support delivery of their business plans, in line with Getting full value and the SWRRIP.

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BUSINESS PLAN 2013-14 15

Our key capabilities

To ensure high business-practice standards and maximise planned SV2015 outcomes, SV will continue to address our key capabilities, including:

• statewide engagement

• evidence-based decision making

• people and culture

• governance and portfolio coordination.

We also administer the Victorian Government’s Sustainability Fund.

Outcomes and activities for each of the capabilities are outlined below.

1. Statewide engagementSV has built a metropolitan and regional presence in recent years and has developed a better understanding of regional needs through engagement. We will test and improve this work in 2013–14.

OutcomeTo improve the way we engage with our stakeholders, clients and audiences to deliver better waste and resource efficiency outcomes

Measure: Monitor stakeholder perceptions on whether we deliver our promises, understand needs and issues and are easy to access and communicate with, by undertaking an annual stakeholder survey

By 2015 we will:• maximise opportunities for metropolitan and regional

Victorians to access programs that deliver integrated waste management and resource efficiency outcomes

• strengthen strategic relationships with key stakeholders

• provide excellent service delivery to maximise access for and improve our reputation with stakeholders, clients and audiences

In 2013–14 we will:• keep improving access to SV products and services

in regional and rural Victoria; these include SV@ Your Doorstep (webinar) and other means of overcoming the barriers of distance. These actions accord with the Victorian Government’s policy, Thinking Regional and Rural9

• implement our Engagement Framework internally to strengthen a culture of engagement across all business areas

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2. Evidence-based investment and outcomes

The first year of SV2015 saw strong advances in evidence-based decision making. In particular, large projects have a results-based plan outlining expectations over the life of the project and providing a framework for communication, review, monitoring and evaluation. We will complete a stocktake of SV2015 at the beginning of 2013–14 to ensure alignment with Getting full value, the SWRRIP and other changes in context.

OutcomeTo build an evidence-based culture that informs our investments in integrated waste management and resource efficiency and demonstrates the outcomes of those investments

Measure: Track progress using the annual Organisational Culture Index survey

By 2015 we will:• be able to prioritise investment decisions around our

strategy, based on evidence

• achieve evidence-based design, planning, implementation, evaluation and adaption of our programs

• demonstrate the outcomes of our strategy and associated programs using evidence

• give credible and useful advice based on our program experience to inform policy development

• develop and maintain an evidence base that supports our decision making and demonstration of outcomes

In 2013–14 we will:• complete a stocktake of SV2015 based on Getting full

value, the SWRRIP, Ministerial Advisory Committee recommendations, our recent resource efficiency research and any necessary improvements to enhance outcome delivery

• improve reporting capability and indicators, using contribution analysis and performance stories to show what is working

• develop a research strategy to allocate resources to in-project research activities efficiently and effectively

3. People and leadershipThe first year of SV2015 saw much change. In 2013–14 we will build on improvements to our preferred culture.

OutcomeTo focus on transforming ourselves to ensure that we are an accountable government organisation and we are transparent and flexible in our approach

Measure: Track progress using the annual Organisational Culture Index survey

By 2015 we will:• retain, develop and attract people with the capabilities,

skills, expertise and knowledge we need to transform SV and deliver our strategy

• shift our actual organisational culture towards the preferred culture

• support and encourage our leaders to help our people excel

• build a safe and supportive working environment

In 2013–14 we will:• support leaders to take strong action to shift our

organisational culture towards an even stronger constructive culture

• increase our people’s awareness and capability in health, safety and wellbeing through best practice approaches, training and support

• work directly with leaders to develop strategies to manage talent and succession

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BUSINESS PLAN 2013-14 17

4. Governance and coordinationIn 2013–14 SV will focus on consolidating governance and risk management across our business activities, making the most of our strategic decision making and increasing operational efficiencies.

OutcomeTo provide high standards of governance, accountability and performance while delivering coordinated programs within our portfolio

Measure: Track progress using the annual Organisational Culture Index survey

By 2015 we will:• ensure our compliance with Victorian Government

standards

• ensure our accountability, transparency, effectiveness and efficiency in line with those standards

• deliver more complementary and aligned programs that meet shared portfolio goals and accord with Victorian Government directions

In 2013–14 we will:• establish a Project Management Office to support

effective project management and delivery

• ensure responsive internal processes

• start delivering our Information Systems Strategy

5. Sustainability Fund and SecretariatThe Sustainability Fund was established under the Environment Protection Act 1970 and is sourced from the Victorian Landfill Levy. Its job is to support environmentally sustainable use of resources and best practice in waste management to help the state’s social and economic development. It also supports community action or innovation in Victoria on climate change.

The Sustainability Fund is helping Victorians use resources more efficiently and build environmental sustainability into our daily activities.

SV has statutory obligations under the Environment Protection Act 1970 to manage the Sustainability Fund on behalf of the Premier and the Minister for Environment and Climate Change. Through the Sustainability Fund Secretariat, we manage the distribution of the Premier and Minister’s allocations, initiate and deliver programs supported by the Sustainability Fund and support the Sustainability Fund Advisory Panel. The Advisory Panel advises the Premier and Minister, recommends where to allocate Sustainability Fund money and monitors the progress of projects that have been funded.

In 2013–14 , we will continue to manage the Sustainability Fund in line with good governance principles. We will continue working with our partners to oversee the Sustainability Fund’s operations and manage the distribution of funding for all existing allocations. These include all competitive grants and strategic funding allocations.

OutcomeTo distribute funding from the Sustainability Fund in accordance with allocations made by the Premier and Minister and monitor performance to ensure that projects and funds are appropriately acquitted

To support the Advisory Panel to deliver its statutory objectives

In three years we will:• keep managing funding and distribution from the

Sustainability Fund and carry out our statutory obligations in line with good governance principles

• keep providing best practice secretarial services to the Sustainability Fund Advisory Panel so it can carry out its statutory obligations

• develop with DEPI and EPA Victoria a long-term strategy to guide future Sustainability Fund advice

In 2013–14 we will:• keep managing the Sustainability Fund in line with

good governance principles

• distribute Sustainability Fund money in line with the Premier and Minister’s current and new allocations

• keep monitoring the performance of funded projects

• provide the Sustainability Fund Advisory Panel with secretarial services, including research, program development and delivery.

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Budget

The budget expenditure for Sustainability Victoria’s 2013–14 Business Plan is $48,976,566 funded from both revenue to be received in 2013-14 and revenue received in 2012-13 but not fully expended at 30 June 2013.

2013–14 Funding Source/Expenditure

Integrated Waste Management

$

Resource Efficiency

$

Capabilities

$

Sustainability Fund

$

Total

$

Landfill Levy 13,687,747 5,317,910 11,071,949 - 30,077,606

Interest - 600,000 - - 600,000

Victorian budget funding

- 29,777 - - 29,777

Sustainability Fund

8,585,289 7,098,009 - 800,000 16,483,298

Other tied funding 1,395,885 390,000 - - 1,785,885

TOTAL 23,668,922 13,435,696 11,071,949 800,000 48,976,566

48.3% 27.4% 22.6% 1.6% 100.0%

2014-15 2015-16

43,330,000 29,889,000

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BUSINESS PLAN 2013-14 19

Organisational structure

Figure 5: SV’s organisational structure as at July 2013.

Director Integrated Waste

Management

Director Resource Efficiency

Director Engagement

Director Corporate Services

Manager Executive Office

Manager Sustainability

Fund

Jenny Pickles Stefan Preuss Vera Lubczenko Carl Muller Suzanne Knight Jonathan Leake

Chief Executive OfficerStan Krpan

Waste Strategy

Karen Wilson

Resource Recovery

Matt Genever

Waste Infrastructure

David Cocks

Built Environment and Energy

Anthony Wright

Households

Stephen Greig

Business Productivity

Katrina Woolfe

Statewide Engagement

Andrew Straker

Comms and Marketing

Hannah Vine

Litter

Kate Greer

People and Culture

Amanda Daniel

Education

Jane Liefman

Legal and Governance

Kara Miller

Information Systems & web

Chris Moon

CFO/Finance

Derek Jones

Strategy and Planning

Julie Richmond

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Sustainability Victoria BoardDr Gillian Sparkes, PhD, MBA, Chair

Gillian was appointed as the Chair of Sustainability Victoria in May 2011.

Gillian has extensive experience as a senior executive in the private and public sectors over a long career in the manufacturing, waste management and water industries and research sectors. Gillian is also the Executive Director of External Affairs for WorkSafe Victoria, a strategic leadership role with executive responsibility for stakeholder engagement and supporting services. Immediately prior to joining WorkSafe, Gillian was the Deputy Secretary Corporate and Business Services for the Department of Environment and Primary Industries in Victoria (formerly DSE) where she led significant organisational reforms.

Gillian’s qualifications include a PhD in Applied Science (Chemistry) and a Masters of Business Administration. Gillian is a graduate of the Australian Institute of Company Directors.

Cheryl Batagol

Cheryl is the Chairman of the Victorian Environment Protection Authority (EPA) and is a member of the Victorian Catchment Management Council. She is a former Chairman of Melbourne Water and board member of City West Water and Southern Rural Water.

Cheryl has 30 years’ experience in the waste management industry, including commercial, industrial and trade waste management and treatment. Cheryl served as the former Chairperson of EcoRecycle Victoria from 2003 to 2005.

Mike Hill, Deputy Chair

Mike has three decades of close involvement with local governments including serving as a Councillor and Mayor and nine years as CEO of the Victorian Local Governance Association. He designed and served as Chair and Director of the Victorian Local Sustainability Accord, which aligned local and state government sustainability and climate change action.

Mike chairs the Natural Resources Conservation League and is co-director of WestWyck, a company developing an eco-village on a former school site in Brunswick West. Mike is a former chair of the Moreland Energy Foundation and ECO-Buy Ltd.

Suzanne Evans

Suzanne is a partner in a horticultural enterprise in central Victoria.

Suzanne is also a non-executive director of North East Water Corporation and Austin Health. She is a past member of the Osteopaths’ Registration Board of Victoria, the Medical Practitioners Board of Victoria’s Customer Consultative Committee and is on the Minister for Health’s list of panel members for hearing complaints against health practitioners. Suzanne sits on the accreditation committee for the Australian and New Zealand Osteopathic Council. She has executive experience in the water industry, at State Treasury, as principal of a public accounting practice and in academia.

Ross McCann

Ross is the Executive Chairman of Qenos and President of the Plastics and Chemicals Industry Association. He is also a member of the EPA Victoria’s Environment Protection Board.

Ross spent 25 years in management-based roles at ICI Australia across operations, business development, projects and also in leading business units. He has also been a member of the Executive Committee of WMC Resources Ltd.

Tony Hinton

Tony is a consultant in economic policy and public policy issues.

He has extensive public policy experience in Australia and overseas, with a wide-ranging mix of government, financial, commercial and diplomatic responsibilities.

From 2002 to 2007, Tony was a full-time Commissioner at the Productivity Commission, which is the Australian Government’s principal review and advisory body on economic reform and regulation. Prior to that he was Australia’s Ambassador to the OECD in Paris France, which followed on from a 27-year career in the Australian Treasury.

Ron Lovett MAICD

Ron has over 40 years continuous involvement in the major infrastructure building and construction sectors working both overseas and throughout Australia. He has over 30 years’ experience at senior management level in all aspects of project development and financing including organisational, business leadership and strategic planning roles with Abigroup, one of Australia’s largest infrastructure construction services contractors.

Ron also has extensive experience in executive elected position roles in not-for-profit and industry leadership organisations.

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BUSINESS PLAN 2013-14 21

References1. Victorian Government (2012), Strategic 2012–15 Plan, Sustainability Victoria, Melbourne.

2. Victorian Government (2012), Securing Victoria’s Economy: Planning, Building, Delivering. Department of Premier and Cabinet, Melbourne.

3. Victorian Government (2012), Environmental Partnerships. Department of Environment and Primary Industries, Melbourne.

4. Victorian Government (2013), Getting full value – Victoria’s Waste and Resource Recovery Policy. Department of Environment and Primary Industries, Melbourne.

5. Victorian Government (2013), Statewide Infrastructure Plan for Waste and Resource Recovery (Consultation Draft). Sustainability Victoria, Melbourne. (not yet released)

6. Victorian Government (2013), Ministerial Advisory Committee on Waste and Resource Recovery Governance, Melbourne.

7. Victorian Government (2005), Towards Zero Waste.

8. Victorian Government (2012), Victorian Litter Strategy 2012–14, Love Your Victoria, Sustainability Victoria, Melbourne.

9. Victorian Government (2013), Thinking Regional and Rural – A Guideline, Regional Development Victoria, Melbourne, Victoria.

10 Montague, S. (2011), Practical (Progress) Measurement And (Impact) Evaluation For Initiatives In Complex Environments, http://www.pmn.net/wp-content/uploads/Practical-Progress-Measurement-And-Impact-Evaluation-For-Initiatives-In-Complex-Environments.pdf, Ottawa Canada.

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For further information visitsustainability.vic.gov.au