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8/4/2019 Business Objectives and Strategy-Revision
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8/4/2019 Business Objectives and Strategy-Revision
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Decision tree This is a diagram that sets out the various possible options available to a business when it makes a
decision (such as an investment) plus the probable outcomes that might result from each option. A
decision tree also shows the likely probability of each option occuring and it sets out the likely
amounts of money that can be expected at the end of each branch. Essentially, a decision tree
shows the average amounts of money that are likely to be received if the decision was taken many
times.
Mission
statement
This outlines the aims of a business in an attempt to provide a sense of direction and shared
purpose for the stakeholders of the business. It often states what the business has done, what it
would like to do and the strategies that it will use to achieve its overall aims.
Objectives These are the medium- to long-term goals and targets of a business. Objectives must be
achievable and realistic if they are to be of any use to employees, since an unrealistic objective is
likely to act as a demotivator to the workforce. Objectives need to be agreed through consultation
with employees, rather than simply being set by the managers and Directors. This gives the
employees a sense of belonging and responsibility - which is likely to lead to higher levels of
motivation and job satisfaction.
Stakeholder This is an individual, or a group of people, with a direct interest (financial or otherwise) in a
business. The main stakeholders are employees, shareholders, customers, the government,
suppliers, creditors, pressure groups and the local community. Each group of stakeholders is likely
to want the business to achieve a different objective or to follow a different course of action. These
differing opinions and views often, inevitably, result in conflict between the stakeholder group and
the business.
Strategy This is a medium- to long-term course of action, which will enable the business to achieve its
objectives. The strategy would include what needed to be done, the resources required and the
likely timescale involved.
SWOT analysis This is an investigation into the strengths (e.g. high level of market share), weaknesses (e.g. highgearing), opportunities (e.g. new markets to break into), and threats (eg new competitors entering
the industry) that a business is faced with at a specific point in time. Strengths and weaknesses
are internal factors which the business has direct control over, while opportunities and threats
arise from the external environment and are, therefore, more unpredictable and potentially
dangerous.
8/4/2019 Business Objectives and Strategy-Revision
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"What if...?"
questions
Before contingency planning can take place, a business must consider many possible threats and
crises that it may face, in order to be able to react to them swiftly and efficiently if they do ever
occur. These are often computer-simulated and they can predict to a high level of accuracy the
likely effects of a crisis on the finances and resources of a business.