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Business Continuity Planning for Small and Medium Companies
Agenda
• Introduction• Bahamas perspective• Risk management process• Key features of BCP• Financial flexibility• Helpful checklists• Insurance• Questions
Hosts
Edison Sumner: Founder and Principal of Sumner Strategic Partners. Vice Chairman of Bahamas Venture Fund Ltd. Over 25 years of experience as an entrepreneur, private sector strategist, business development advisor, investment and financial advisor and corporate director having served on numerous boards and committees in the Bahamas.
Rayon Brown: Consultant Actuary with Nichol & Co and a Director of Nassau Captive Management Services Limited. Areas of practice include Enterprise Risk Management, captive insurance and other alternative risk transfer solutions.
Business Continuity Management
ISO22301
UNDERSTANDING the ORGANIZATION
LEADERSHIP
PLANNING SUPPORT OPERATIONS
EVALUATION IMPROVEMENT
BCP for small Bahamian companies
Many small and medium companies
Risk management processes should be suitable to scale and complexity
Familiar with hurricane preparedness
Fire drills (identify marshals, rehearse exit routes and meeting points, regular system tests)
“Business Continuity Management (“BCM”) is a
comprehensive approach that includes policies,
procedures and standards for ensuring that
specified operations can be maintained or
recovered in a timely fashion in the event of a
disruption” – Central Bank of The Bahamas
Risk management process (BCP)
No plan means the Default Plan was selected
This is where we are in the current
COVID-19 pandemic
We will not be addressing IT issues -intranets, lotus notes, office 365 etc.
Focus instead on the practiced sequence of steps that kick into effect when an event triggers
– e.g. ensure to re-route phone calls to cell or home phones
Risk management processNo plan means the Default Plan was selected RISK ASSESSMENT
What services need to continue, what's most
critical SMALL BUSINESS OWNERS
UNDERSTAND THEIR COMPANY
Who will do what?Hardware, software,
backups, replication, phone systems
SMALL BUSINESS HAS ADVANTAGE OF
MANAGEMENT BUY-IN AND FOCUS
AT THE MINIMUM DOCUMENT WHAT NEEDS TO BE DONE AND INSURE EVERYONE KNOWS WHAT
THEY ARE EXPECTED TO DO
Think FIRE DRILLDone once a year – team
member designated as FIRE MARSHAL
Teams instructed on where to meet and be counted
ALARMS and other systems checked
REVIEW AND UPDATEWhat has worked and what has
not? Is there something that was not anticipated? Are there better
solutions now?
How’s the plan working (including default)?
Able to provide a minimum level of service - BCP may aim for 40% during crisis
In “lock-down” being able to answer customers queries and maintain a presence could be a win
Advised employees on working at home - good ergonomic chair, window, take breaks, Wi-Fi, Laptops
What to do if a key employee gets sick – health insurance, replacement etc.
Pandemic insurance – consider for future
Key person insurance cover – founders and execs may be more at risk for COVID-19
Review succession plans
Financial flexibility
Review secondary risks introduced – especially increased exposure to cyber risks
Helpful checklists for small businesses
Insurance (considering COVID-19)
Business Interruption Coverage – lost income and related expenses where operations of a businesses disruptedby a covered loss but usually requires that there is some physical loss to insured property
Its not clear whether situation with COVID-19 would qualify. There have been some cases in the US with chemical contaminants where the courts allowed a claim to be honored - as the property was not available for use due to contamination
Review all contracts for provisions that may trigger e.g. event cancelation, pollution or contamination, politicalrisk, clean-up related to coronavirus, coverage related to trade credit etc.
Some policies may include cover for infectious diseases – especially in the hospitality and healthcare industries. Some may be triggered but look at scope of cover and exclusions (pandemic may be excluded)
There could be some general liability claims, e.g. failure to use due care and consideration resulting in a customerbeing infected
Workers compensation / short-term sickness contracts may trigger for employees who become sick as a result of exposure at work – keep good records to make the claims filing process easier.
QUESTIONS
THANK YOU FOR COMING!
$20 MILLIONBUSINESS CONTINUITY PROGRAM
MSME COVID-19 RELIEF LOAN
THE GOVERNMENT OF THE BAHAMAS
ACCEPTING APPLICATIONS BEGINNING WEDNESDAY, MARCH 25TH, 2020
WWW.ACCESSACCELERATOR.ORG | (242) 359-0626 | [email protected]
SMALLBUSINESS
LOANS
IN RESPONSE TO COVID-19
The Business Continuity Loan Program
provides micro, small and medium-sized
enterprises (MSMEs) throughout The
Bahamas with loans for working capital to
help overcome the temporary loss of
revenue due to the impact of COVID-19.
BUSINESS CONTINUITY PROGRAM
MSMES IN THEBAHAMASMicro, small and medium-sized
enterprises that operate in The Bahamas
LESS THAN 50 EMPLOYEESBusinesses that are employing less than
50 people
OVER ONE YEAR INOPERATIONSExisting businesses that have been in
operations for more than one year.
Exception for Access Accelerator SBDC
Clients who will be given a letter to exempt
them from this requirement.
LESS THAN $3 MIL IN REVENUEBusinesses having earned less than
$3 million in annual revenue for 2019
LOAN ELIGIBILITY
BUSINESS STATUSCURRENTBusinesses must have current Business
License or V.A.T. returns if applicable.
BUSINESS CONTINUITY PROGRAM
Revenue TiersGross Sales
$5,000 Max Monthly Loan
$20,000 Max Loan Total4 months operating capital
$0-$100,000GROSS SALES
$100,001-$250,000GROSS SALES
$10,000 Max Monthly Loan
$40,000 Max Loan Total4 months operating capital
$20,000 Max Monthly Loan
$80,000 Max Loan Total4 months operating capital
$75,000 Max Monthly Loan
$300,000 Max Loan Total4 months operating capital
BUSINESS CONTINUITY PROGRAM
The maximum loans are tied to your 2019 Revenue as filed in your
V.A.T. returns or Business License filing.
$250,001-$500,000GROSS SALES
$500,001-$3,000,000GROSS SALES
PROGRAMREQUIREMENTS COMPANIES APPLYING TO THE
PROGRAM MUST:
Agree to retain 51% of employees
Agree, at signing, to have their credit performance
on the facility shared with the Credit Bureau and
other financial institutions in the future
BUSINESS CONTINUITY PROGRAM
LOAN PAYMENTSThe first four (4) months of loan payments
will be waived. On the fifth month afterdisbursement, you will enter a 5-year term
loan at 5% interest rate.
LOAN TERMS
Business owners must agree to retain 51%of employees and at signing agree to havecredit performance on the facility sharedwith the Credit Bureau and other financial
institutions in the future.
LOAN DISBURSMENT50% at signing
50% at the beginning of 3rd monthpending proof of expenditures and
employee retention.
LOAN EXPENSESEach month businesses will be required tosubmit proof of payments made. Failure todo so will result in the delay of subsequent
payments. See Eligible Expenses List.
BUSINESS CONTINUITY PROGRAM
RENT
INSURANCE
SALARIES
Minimum of 51% of employees must be retained
ELIGIBLEEXPENSES
UTILIT IES
SUPPLIES
Estimated 25% in first (2) two months and up to
75% for 4th month in preparation for a market
reboundBUSINESS CONTINUITY PROGRAM
Passport + one (1) other valid form of identification
Proof of residential address
Proof of business address
Business license and/or incorporation certificate (where applicable)
2019 Business license filings or 2019 V.A.T. filings (where applicable)
Proof of the last three (3) months of expenses including:
- Rent payments
- Proof of payroll payments
- Insurance and Utilities
- Proof of monthly inventory/ Supplies purchases
Loan ApplicationDocuments Needed
BUSINESS CONTINUITY PROGRAM
BAHAMAS DEVELOPMENT BANK BAHAMAS ENTREPRENEURIALVENTURE FUND CASH N GO LTD. F IDELITY BANK (BAHAMAS) LTD. LENO CORPORATE SERVICES LTD. OMNI F INANCIAL GROUP LTD. SIMPLIFIED LENDING LTD.
APPROVEDLENDERS
BUSINESS CONTINUITY PROGRAM