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Business Communication Frederic Murray Assistant Professor MLIS, University of British Columbia BA, Political Science, University of Iowa Instructional Services Librarian Al Harris Library [email protected]

Business Communication Frederic Murray Assistant Professor MLIS, University of British Columbia BA, Political Science, University of Iowa Instructional

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Page 1: Business Communication Frederic Murray Assistant Professor MLIS, University of British Columbia BA, Political Science, University of Iowa Instructional

Business Communication

Frederic Murray Assistant ProfessorMLIS, University of British ColumbiaBA, Political Science, University of Iowa

Instructional Services LibrarianAl Harris Library [email protected]

Page 3: Business Communication Frederic Murray Assistant Professor MLIS, University of British Columbia BA, Political Science, University of Iowa Instructional

38 Years Later

Page 7: Business Communication Frederic Murray Assistant Professor MLIS, University of British Columbia BA, Political Science, University of Iowa Instructional

Assignment One• As a soon-to-be college graduate, you will be starting

your own business or joining an existing company soon. In either instance, you may be asked to write a business plan. If you start your own company, a business plan is part of the initial package required to get financial approval. If you work for an existing company, your company may begin a new venture, which would require a business plan. Use your imagination, put yourself in whatever business scenario you choose and write a business plan relating to that scenario. Additionally, research other corporation's business plans to get an idea of effective and ineffective methods.

Page 8: Business Communication Frederic Murray Assistant Professor MLIS, University of British Columbia BA, Political Science, University of Iowa Instructional

Assignment Two • Students should choose a job that he/she is qualified

for upon graduation from college. Research the company and prepare the appropriate job application documents and prepare for an interview. Produce a resume and cover letter appropriate for the position.

Page 9: Business Communication Frederic Murray Assistant Professor MLIS, University of British Columbia BA, Political Science, University of Iowa Instructional

Assignments

• Choose a business scenario/ Write a business plan/Review other scenarios/Effective and ineffective

• Find a job/research the company and industry/Prepare for interview

Page 10: Business Communication Frederic Murray Assistant Professor MLIS, University of British Columbia BA, Political Science, University of Iowa Instructional

Business Research

• Financial Information• Internal Operations Questions

– Like business plans

Finding this information requires Specialized Tools

Page 11: Business Communication Frederic Murray Assistant Professor MLIS, University of British Columbia BA, Political Science, University of Iowa Instructional

What Type of Business ?

• Publicly Traded• Private• Subsidiary

Knowing will help direct your research…

Page 12: Business Communication Frederic Murray Assistant Professor MLIS, University of British Columbia BA, Political Science, University of Iowa Instructional

Research: Content is Key

• News/trade/academic articles • Company and/or industry profiles • Analyst reports • Consumer and marketing

information• International information • Directory information• Raw (mostly financial/economic)

data

Page 13: Business Communication Frederic Murray Assistant Professor MLIS, University of British Columbia BA, Political Science, University of Iowa Instructional

Library Business Databases• Business Source Complete• LexisNexis Academic• Hoover’s

Page 14: Business Communication Frederic Murray Assistant Professor MLIS, University of British Columbia BA, Political Science, University of Iowa Instructional

Researching the Assignments• Industries• Companies • People

• All Three are options for finding good information

Page 15: Business Communication Frederic Murray Assistant Professor MLIS, University of British Columbia BA, Political Science, University of Iowa Instructional

Business Source Complete• Journal/News Articles

• Industry Profiles• Market Research Reports• SWOT Analysis *

– Strength/Weakness/Opportunity/Threats

Page 16: Business Communication Frederic Murray Assistant Professor MLIS, University of British Columbia BA, Political Science, University of Iowa Instructional

Fitness Centers

Page 17: Business Communication Frederic Murray Assistant Professor MLIS, University of British Columbia BA, Political Science, University of Iowa Instructional

Fitness Center

Page 18: Business Communication Frederic Murray Assistant Professor MLIS, University of British Columbia BA, Political Science, University of Iowa Instructional

Business Source Complete• Journal/News Articles

• Industry Profiles• Market Research Reports• SWOT Analysis*

– Strength/Weakness/Opportunity/Threats

(Good for Comparison part of Assignment)

Page 20: Business Communication Frederic Murray Assistant Professor MLIS, University of British Columbia BA, Political Science, University of Iowa Instructional

LexisNexis:Search by Content Type • Dossier

– Company, Executive, Industry, Compare

• Company Profiles• SEC Filings

Page 22: Business Communication Frederic Murray Assistant Professor MLIS, University of British Columbia BA, Political Science, University of Iowa Instructional

Hoovers

• Use Hoovers to review the following criteria:– Industry Information– Challenges– Competitors– Financial Summary– Competitive Landscape– NAICS Code

Attack the Challenges

Page 23: Business Communication Frederic Murray Assistant Professor MLIS, University of British Columbia BA, Political Science, University of Iowa Instructional

Hoovers: for Assignment

• Trends & Opportunities• Executive Insights • Business Challenges

As your Librarian I highly recommend this database…

Page 25: Business Communication Frederic Murray Assistant Professor MLIS, University of British Columbia BA, Political Science, University of Iowa Instructional

NAICS

• North American Industry Classification System

• NAICS is the standard used by Federal statistical agencies in classifying business establishments for the purpose of collecting, analyzing, and publishing statistical data related to the U.S. business economy.

• Standard Industrial Classification (SIC) System (Older)

• http://www.census.gov/eos/www/naics/

Page 26: Business Communication Frederic Murray Assistant Professor MLIS, University of British Columbia BA, Political Science, University of Iowa Instructional

Hoovers

• Search Information on Specific Companies – Financial data– Annual reports– Competitors– Officer names

Page 27: Business Communication Frederic Murray Assistant Professor MLIS, University of British Columbia BA, Political Science, University of Iowa Instructional

Hoovers

• Find a job/research the company and industry

• Call Preparation Questions• Good Information for Assignment

Two

Page 28: Business Communication Frederic Murray Assistant Professor MLIS, University of British Columbia BA, Political Science, University of Iowa Instructional

Resources: Assignment Two• Glassdoor - Database with millions

of company reviews, CEO approval ratings, salary reports, interview reviews and questions

• Glassdoor for Students

• Indeed – Job Search Engine

Page 29: Business Communication Frederic Murray Assistant Professor MLIS, University of British Columbia BA, Political Science, University of Iowa Instructional

CLASS EXERCISE

Page 30: Business Communication Frederic Murray Assistant Professor MLIS, University of British Columbia BA, Political Science, University of Iowa Instructional

Questions?

• Contact me:

• Frederic Murray• 774-7113• [email protected]

Page 31: Business Communication Frederic Murray Assistant Professor MLIS, University of British Columbia BA, Political Science, University of Iowa Instructional

Thanks!