BUSINESS - amway.co.za · PDF fileAmway Business Owners ... There is no PV/BV available on business aids and tools. ... which are explained in the information contained in the product

BUSINESS Grow your business

/http://facebook.com/AmwaySouthAfrica For more information visit www.amway.co.za

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A MWAY BUSINESS OPPORT UNIT Y LITER AT URE

The Amway Business Opportunity Start-Up Pack

•This unique pack has been specially designed by Amway for existing Amway Business Owners (ABOs) to offer to prospective ABOs.

•It contains everything required to make an informed decision about becoming involved in the Amway business.

•The Amway Business Opportunity Start-Up Pack provides a solid information base on how to start, manage and build your Amway business.

•The Start-Up Pack consists of literature only and the ABO has to purchase any product to the value of 20 Personal Volume (PV).

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Item no. 241045ZA: a74.2 │ NA: a75.83 │ BW: a72.9p0 b0 r96.5

Contents

Welcome Letter Rules of Conduct Namibia Order Form

ABO Registration Form Welcome DVD Botswana Order Form

Standing Order Profile Form (SOP) Bank Information Form Product Brochure

M65 Form Personal Data Request Form

Return Envelope South Africa Order Form

LITERATURE START-UP PACK

It is compulsory to purchase product to the value of 20PV along with the Start-Up Pack.

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PRODUCT PACKS

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FREE

HOME CARE MIXED PACK

GENERAL HOME AND XS PACK

Item No. Description Size Quantity

239163 SA8 Fabric Softener 250 ml 1

245077 SA8 All Fabric Bleach 250 g 1

239162 SA8 Premium Concentrated Laundry Powder Detergent 250 g 1

250014 Dish Drops Concentrated Dishwashing Liquid 250 ml 1

250013 L.O.C. Multi-Purpose Cleaner 250 ml 1

1959 Glister Toothpaste (Travel size) 50 ml 1

250013 FREE L.O.C. Multi-Purpose Cleaner 250 ml 1


239163 SA8 Fabric Softener 250 ml 1

245077 SA8 All Fabric Bleach 250 g 1

239162 SA8 Laundry Powder 250 g 1

250014 Dish Drops Concentrated Dishwashing Liquid 250 ml 1

250013 L.O.C. Multi-Purpose Cleaner 250 ml 1

1959 Glister Toothpaste 50 ml 1

110483 Amway Home Pistol Grip 1

240705 Amway Home Pump 250 ml 2

119803 XS Pink Grapefruit 12 x 250 ml 1

4658 Fusilli Pasta 6 x 500 g 1

XS Fuel Snack Food Bars (2 Café Latte + 2 Coconut Crisp) 4 bars

Item No. 244759ZA: a190.8 │ NA: a194.99 │ BW: a187.45p10 b186.79 r248

Item No. 272960ZA: a636 │ NA: a649.94 │ BW: a624.84p30 b557.89 r826.8

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WELLBEING PACKItem No. 272955ZA: a1908 │ NA: a1949.84 │ BW: a1874.52p90 b1673.68 r2480.4


109022 Nutrilite Daily 30 tablets 1

109143 Nutrilite Omega-3 Complex 30 capsules 1

102736 Nutrilite Fibre Powder 30 x 6 g 1

100296 Nutrilite Fruit and Vegetables 60 tablets 1

120357 XS Fuel Snack Food Bars – Café Latte 12 x 50 g 2

PRODUCT PACKS

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ACTIVE LIFESTYLE PACK NUTRILITE ESSENTIALS PACKItem No. 272961ZA: a954 │ NA: a974.92 │ BW: a937.26p45 b836.84 r1240.2

Item No. 272963ZA: a848 │ NA: a866.6 │ BW: a833.12p40 b743.86 r1102.4


101593 Nutrilite Rhodiola 60 tablets 1

103787 Nutrilite FitH2O - Peach Flavour 20 sticks 1

120357 XS Fuel Snack Food Bars – Café Latte 12 x 50 g 1


109022 Nutrilite Daily 30 tablets 1

100296 Nutrilite Fruit and Vegetables 60 tablets 1

109143 Nutrilite Omega-3 Complex 30 capsules 1

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LITER ATURE

BEAUTYITEM NUMBER DESCRIPTION SA: ABO PRICE NAM: ABO PRICE BOTS: ABO PRICE

Beauty: Artistry

261593 Artistry Youth Xtend Leave Behind Brochure (Pack of 5) 28.80 29.33 28.20

262627 Artistry Intensive Skin Care Leave Behind Brochure (Pack of 5) 28.80 29.33 28.20

259972 Satinique Phase 3 Brochure 51.50 52.62 50.59

DURABLESITEM NUMBER DESCRIPTION SA: ABO PRICE NAM: ABO PRICE BOTS: ABO PRICE

202368 iCook Manual 81.30 83.09 79.88

214070 eSpring Customer Brochure 22.50 23.00 22.11

214072 eSpring Product Guide 105.50 107.81 103.64

214073 eSpring Flyer (Pack of 10) 39.60 40.47 38.91

There is no PV/BV available on business aids and tools.

*Available while stock lasts// 252// 252

BUSINESSITEM NUMBER DESCRIPTION SA: ABO PRICE NAM: ABO PRICE BOTS: ABO PRICE

Business: Start-Up Literature

241045 Literature Start-Up Pack 74.20 75.83 72.90

2094 Member Registration Pack 117.80 120.38 115.73

Business: Managing

1080 Product Brochure 32.40 33.11 31.83

107 Client Receipt Pad 27.90 28.51 27.41

4019 M65 Bank Transfer Form 0.00 0.00 0.00

112 Return Merchandise Form 0.00 0.00 0.00

9042 South Africa Order Form 0.00 0.00 0.00

9480 Namibia Order Form 0.00 0.00 0.00

9481 Botswana Order Form 0.00 0.00 0.00

Business: Motivational Awards

9044 3% Achiever Pin 46.30 47.31 45.48

9045 6% Achiever Pin 46.30 47.31 45.48

9046 9% Achiever Pin 46.30 47.31 45.48

9047 12% Achiever Pin 46.30 47.31 45.48

9048 15% Achiever Pin 46.30 47.31 45.48

9049 18% Achiever Pin 46.30 47.31 45.48

9050 100% User Pin 43.10 44.05 42.35

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GENER A L INFORMATION

AMWAY 100% SATISFACTION MONEY-BACK GUARANTEE

DID YOU KNOW?We stand behind the quality of Amway products and guarantee your satisfaction.

We stand behind the quality of Amway products and guarantee your satisfaction. If you are not completely satisfied, please return your products to us, together with a completed Return Merchandise Authorisation Form (112SA) and a copy of the Amway Tax Invoice, within six months from the date of purchase, and we will gladly replace it without charge. Alternatively, we will extend a credit to you towards the purchase of an alternative Amway product or refund you with the full purchase price. This guarantee excludes VAT, delivery and Transhipment (home delivery) fees for Namibia and Botswana and also excludes delivery fees charged for South Africa. If a product being returned to us has caused an adverse physical reaction the ABO must complete the ‘Amway Cares’ form, which is then sent to our technical regulatory services for quality control purposes.

The Amway Satisfaction Guarantee does not apply to:• Products that have been used for purposes other than their intended use in normal domestic situations; • Products that have been intentionally damaged or misused; • Amway products that provide a specified time period for return; and/or • Products covered by express written warranties.

Remember these points about the Amway Guarantee:• The above guarantee is applicable in South Africa, Namibia and Botswana, and is provided in addition to your statutory

rights, which remain unaffected. • Please make sure that you are aware of which products are not covered by the Amway Satisfaction Guarantee. These are

covered by separate guarantees, which are explained in the information contained in the product package. Please contact Amway South Africa for further details.

• The Amway Satisfaction Guarantee does not apply to any designated products that can reasonably be expected to have a shelf life of less than six months.

• XS™ Power Drink and/or XS™ Fuel Snack Food Bars Returns Policy available on www.amway.co.za

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DELIVERIESYour guide to doing business with Amway Delivery InformationWe’ve partnered with Skynet Worldwide Express for South Africa, Namibia and Botswana. Together with this partner, we offer you a unique delivery network.

Our Delivery NetworkOur Home Delivery Network provides reliable delivery services to the majority of towns throughout southern Africa, while recognising that home delivery may not be feasible in some areas due to distance and isolation. An alternative delivery or pick-up point will then be arranged for these destinations. Please phone our Contact Centre on +27 21 405 1700 should you experience any challenges with deliveries.

Postal delivery is now available in South Africa.***• Doortocounterservice• MinimalcostofR55• Collectfromyourlocalpostoffice

Choose the postal delivery option when shopping on www.amway.co.za or request it through the Contact Centre.

Our Delivery TimesOrders are delivered between the hours of 07h00 and 18h00 (Mon to Fri). In the event that there is no-one to receive the delivery, the driver may, in the interests of security, leave a sticker on your door asking you to contact the driver’s depot.

***Terms and Conditions: this service is only available in South Africa and restricted to single orders only.

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DELIVERY FEES RETURNS

Product can be returned to Amway as stated in the Amway 100% Satisfaction Money-Back Guarantee. Returns can be delivered (at ABO’s cost) or sent to all Amway Business Centres. This includes the Amway Warehouse in Johannesburg, the Amway Business Centres in Johannesburg and Cape Town, and the Product Selection Centres in Johannesburg, KwaZulu-Natal and Pretoria (see addresses and maps on pages 268-271).

SOUTH AFRICA

Delivery fee single orders R 85

Delivery fee combination orders R 250

Delivery fee postal (single orders S.A. only)** R 55

Pick up order at any Amway Centre R 50

Including VAT

BOTSWANA



Transhipment (home delivery)* R 94 + R 100 = R 194

Transhipment Fees: Combination Orders (home delivery) R 94.00 + R250.00 = R 344.00

VAT exempted

NAMIBIA



Transhipment (home delivery)* R 94 + R 100 = R 194

Transhipment Fees: Combination Orders (home delivery) R 94.00 + R250.00 = R 344.00

VAT exempted

* Transhipment is home delivery fee R94 + single order fee R100 = R194**Note: Please include your cell number when placing your single order via the postal delivery option.

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PLEASE NOTE ENQUIRIES

• All items marked with an * in this brochure are available while stock lasts. However, Amway reserves the right to substitute a similar product of equal or higher value at no extra cost. Technical specifications may change without notice, subject to the availability of supply.

• All stated sizes, weights and capacities are approximate. • Size codes used are: H = height, D = depth, W = width, L = length.• Every effort is made to ensure that colour swatches depicted for colour

variations are accurate, however there may be slight variations due to printing processes.

• All products comply with relevant southern African standards and directives.

• Products marked with the ‡‡ symbol in Amway literature are not covered by the Amway Satisfaction Guarantee. They are covered by separate guarantees that are explained in the information contained in the product package. Please contact Amway South Africa for further details or visit www.amway.co.za.

• Where purchases are made at any of our points of presence and paid for in cash, the order total to be settled will be rounded down to the nearest five cents. All purchases settled with either credit or debit cards will not be eligible to be rounded down.

• The prices disclosed in this brochure are the recommended retail prices of the goods provided by Amway.

ERRORS AND OMISSIONS While we strive to ensure that accurate information is supplied, errors and omissions may exist as a result of information not being available at the time of print, or original omissions at the time of brochure preparation.

DISCLAIMERGrowth Incentive Programme (GIP) Disclaimer: Amway South Africa’s Growth Incentive Programme (GIP) is at Amway’s discretion and can be amended from time to time.

CONTACT DETAILS FOR AMWAY CONTACT CENTRE Telephone: +27 21 405 1700Fax numbers: +27 21 405 1716/1718/1728 Fax2email: +27 86 529 1245 Email: [email protected]

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PEP CELL

ALL NEW DOOR-TO-COUNTER SERVICEAmway has launched an exciting all new, convenient and cost-effective DOOR-TO-COUNTER service in partnership with over 350 Pep Cell Stores

The process is easy and for single orders only:• Place your order telephonically via the Amway Contact Centre. At this stage, Pep Cell delivery

is open to South African ABOs.• For ordering convenience, the Contact Centre will assist you with the closest Pep Cell branch

to you.• Upon Pep Cell’s receipt of your order, they will send a confirmation SMS to your cellphone with

a unique *Paxi collection pin, requesting that you collect your order. Please provide this pin with a copy of your ID upon collection.

Should you not collect your order after 3 working days, a second reminder will be sent to you and if not collected after 6 working days, a third SMS will be sent out, notifying you that your order will be returned to Amway, should you not collect.This is another innovative project whereby Amway partners with you to support and help you grow your business.

*Paxi = Parcel Taxi

For South African region on single orders only: R50.00

CONTACT DETAILS FOR AMWAY CONTACT CENTRE+27 21 405 1700 / 1717

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Present the Amway Business Opportunity quickly and easily through the Switch, Share and Duplicate application. All you need is your smartphone or tablet to download it, through using the Amway Kiosk app, available for download via the Apple iTunes Store and Google Play.

A WHOLE NEW WORLD OF OPPORTUNITY AWAITS.// 259

DELIVERY SYSTEMS

The products you purchase on the phone, by fax or on www.amway.co.za will be dispatched to your delivery address that is reflected on our database. Deliveries for Namibia will go directly to Skynet's Namibia depot in Windhoek and deliveries for Botswana will go directly to Skynet's Botswana depot in Gaborone, unless Transhipment (home delivery) has been selected, transhipment fee has been paid for and the delivery address has been specified. Orders for collection from the Amway Kiosk at Skynet in Francistown, Botswana, will first be delivered to the Skynet depot in Gaborone and then transhipped. ABOs who use the postal delivery option in SA must collect their order from their designated post office.

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OPERATING HOURS

Skynet NamibiaBible House, No 428 Independence Avenue, WindhoekGPS co-ordinates: S22°33.219 E017°05.007

Skynet BotswanaPlot 39, Unit 5A West Avenue, International Commerce Park, GaboroneGPS co-ordinates: S24°41.341 E025°53.071

Skynet FrancistownPlot 13993/4/5 Botswana Life Building, Francistown

Collecting OrdersShould you wish to collect your order from our Amway Business or Product Selection Centres, please note the operating hours. Contact information and maps are on pages 268 to 271.

Amway Business Centre (ABC) Cape TownMonday to Friday 10h00 to 19h00Saturday 09h00 to 15h00

Amway Business Centre (ABC) LongmeadowMonday to Friday 10h00 to 19h00Saturdays 09h00 to 15h00

Product Selection Centre (PSC) Berea Monday to Friday 09h00 to 18h00Saturdays 09h00 to 15h00

Junction Store SouthgateMonday to Friday 09h00 to 18h00Saturdays 09h00 to 15h00Sundays 09h00 to 14h00

Junction Store PretoriaMonday to Friday 09h00 to 18h00Saturdays 09h00 to 15h00 Visit us on www.amway.co.za

Please note: Sundays and public holidays are not regarded as working days.

PRICING CODEThe ABO/Member pricing code is made up of PV, BV, ABO/Member price of each product and is printed below the relevant item number. The VAT inclusive pricing is highlighted for South Africa (ZA), Namibia (NA) and Botswana (BW). The diagram below shows how to read the ABO/Member pricing code. A suggested retail price is also indicated for each product. Please note: The suggested retail price for each product is only a recommendation and ABOs are entitled to determine the price at which they sell products to clients independently.

PV/BV RatioPV: Point Value BV: Business Volume1 PV = R18.68

How to read the ABO/Member Pricing Code

Alphanumeric Code - Lower Case

p5.87 b109.65

Point Value=5.87

BusinessVolume=109.65

ABO/MemberPriceIncl. VAT=R125

Namibia ABO/Member PriceIncl. VAT=R127.74

Botswana ABO/ Member PriceIncl. VAT= R122.81

Suggested Retail Price=R162.50Incl. VAT

r162.50

NA: a127.74ZA: a125 BW: a122.81││

Assumes SA price excluding VAT = BV*SA price is inclusive of VAT

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METHODS OF PAY MEN T

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M65 Cash Deposit (Applicable to South Africa and Namibia only)

South African and Namibian ABOs can place orders using the M65 Bank Deposit Slip as a method of payment. Once the payment has been deposited, kindly fax a copy of the M65 Bank Deposit Slip to the Contact Centre on: +27 21 405 1716/18 or +27 21 405 1728. Fax2email number: +27 865 291 245, or email to [email protected]

Please note: Orders with the M65 payment method will only be confirmed and verified once the payment reflects on Amway’s system. To ensure that a delivery time expectation is met, please note that M65 payment verification can take up to one working day, or up to two working days at month-end.

Please ensure that proof of payment is faxed or emailed to the addresses above. Failure to do so, may delay processing of your payment.

Credit CardsThis method of payment is applicable to all ABOs. We accept:•Visa•MasterCard•DinersClubandAmericanExpress

South Africa and NamibiaInternet Transfers and Direct DepositsSouth African and Namibian ABOs can also do an internet transfer as well as a direct deposit into Amway’s Standard Bank account number 0700 25428. Please use branch code 051001.

Please note: it is important to use your ABO number or order number and date as a reference. Orders will only be confirmed once the payment reflects on Amway’s system. To ensure that a delivery time expectation is met, please keep in mind that the payment verification can take up to one working day, or up to two working days at month-end.

Botswana Direct Deposits In Botswana, ABOs can make cash deposits via Stanbic Fairground and First National Bank Broadhurst. In this instance Stanbic converts pula into rands. The ABO must then fax proof of payment (a bank deposit slip with their ABO number and date as a reference) to the Contact Centre on +27 21 405 1716/18 or +27 21 4051728. Fax2email number: +27 865 291 245, or email to [email protected]

Please note: orders paid using this method of payment will only be confirmed and verified once the payment reflects on Amway’s system. To ensure that a delivery time expectation is met, please note that payment verification can take up to one working day, or up to two working days at month-end.

Please ensure that proof of payment is faxed or emailed to the addresses above. Failure to do so, may delay processing of your payment.

Bank AccountsFNB Botswana PulaAccount name: Amway South Africa (Pty Ltd)Bank: First National BankBranch: BroadhurstBranch code: 281267Account number: 622 490 544 38

Stanbic Botswana PulaAccount name: Amway South Africa (Pty Ltd)Bank: StanbicBranch: FairgroundBranch code: 064967Account number: 906 0000 738 331

Stanbic Botswana RandAccount name: Amway South Africa (Pty Ltd)Bank: StanbicBranch: FairgroundBranch code: 064967Account number: 906 000 165 7866

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RECOGNITION A ND RE WA RD

Integral to the worldwide success of Amway is its unique Sales and Marketing Plan. This plan has withstood the test of time, in multiple currencies, cultures and climates around the globe. It provides a simple and unique mechanism for achieving one’s own goals while helping others achieve theirs.Recognition is offered through the publishing of the honour roll, leadership training seminars and sponsored Amway events. Reward comes in the form of substantial bonuses, commissions on product sales and a long-term business opportunity.

RecognitionWhen we refer to recognition in Amway, it is in the form of non-monetary leadership recognition. We use this platform to show the world how much our Amway Business Owners (ABOs) can achieve! It is also important to let all ABOs know who the achievers are and how people like you and me can have a successful Amway business.

Recognition on myAmway OnlineABOs are recognised in the monthly myAmway Online in the Achievers section. The myAmway Online monthly newsletter is emailed to all ABOs. To make sure that you receive your copy, remember to keep your personal data updated.

Recognition through Amway South Africa’s Growth Incentive Programmes and Business SeminarsThe programmes are designed to reward ABOs for reaching higher qualifications during the performance year. The monthly programme is designed to encourage ABOs to build sustainable business structures. Achievements are built on the principle of helping others to achieve their goals and aspirations, while you are building your business.

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REWARDPV/BV and Leadership CommissionPoint Value (PV) and Business Volume (BV) are two numeric values assigned to most products as well as other ABO purchases. The amount of PV an ABO accumulates each month will determine the qualification percentage level achieved on the Performance Incentive Schedule. PV is calculated by dividing the BV by the current ratio of BV to PV. This ratio is reviewed whenever prices change so that the reward (BV) rises with inflation, while the effort (PV) remains relatively constant. The amount of BV an ABO accumulates each month is multiplied by the percentage from the Performance Incentive Schedule to calculate the gross Performance Incentive earned.

PV/BV is accumulated for all ABOs based on their product purchases and is used to calculate Performance Incentives. PV/BV is allocated on verification of payment. All orders received, processed and paid for before the close of business on the last working day of the month will be included in the PV/BV calculations for that month. Orders received after close of business on the last working day of the month will be included in the following month’s PV/BV calculations.

Leadership and Monthly Depth Commissions are modified whenever there are changes to PV and BV. These changes are determined by the ratio between PV and BV. As PV/BV changes are made, the Leadership and Monthly Depth Commissions are recalculated and the updated guarantee amount is published.

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WHEREVERYOU NEED IT,

YOU NEED IT.WHENEVER

SHOPPING ONLINE

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•EnhancethesalesexperiencewithyourclientswiththeMobileversionoftheProductBrochure•Usevideosandinteractivegadgetstosellmore

Download the Amway Product Brochure from the Amway Kiosk to your tablet or smart phone* and present Amway’s leading brands wherever you are.

*Available for iOS (iPhones and iPads) and Android (tablets only) operating systems.

GO DIGITAL WITH THE AMWAY KIOSK APP!

JUST A CLICK AWAY...

SHOWCASE AMWAY PRODUCTS WHEREVER, WHENEVER WITH THE AMWAY KIOSK APPLICATION.

START A GREAT EXPERIENCE

Shopping online at www.amway.co.za is a convenient and secure way to shop for all your favourite products without leaving home.

Go to amway.co.za, log in and you’ll find all the Amway products! Simply add to your cart, check out and choose a method of delivery – it can be directly to your home, to the nearest post office (South Africa only) or you can collect from your local Amway Business Centre or Product Selection Centre.

Start shopping online – it is convenient, secure and easy!

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MA PS

There’s an Amway Business Centre (ABC) in both Cape Town and Johannesburg. At the Business Centres, ABOs are able to place, pay for and pick up orders. We have Product Selection Centres (PSCs) and Junction Stores in Berea (KwaZulu-Natal), Southgate and Pretoria. The PSC offers full ABO support, from the capturing of ABO registration to the processing of orders and returns as well as assisting with any business queries. The ABCs, PSCs and Junction Stores can be found at the following addresses:

DIRECTIONS TO GET TO THE AMWAY CENTRES

AMWAY BUSINESS CENTRES (ABC)

Christia

an Bar

nard S

t

Cape Town ABCAtlantic Centre, 14 Christiaan Barnard Street, Foreshore, Cape Town, 8001

Tel: +27 (0)21 405 1756

GPS co-ordinates:33°55'16.1"S 18°25'58.9"E

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AMWAY WAREHOUSE

Johannesburg ABCNo 12 Friesland Drive Longmeadow Business Estate South, Longmeadow, Johannesburg, 1609

Tel: +27 (0)11 201 4400


Johannesburg Warehouse33 Brussels Road, Spartan Isando, 1619

Tel: +27 (0)11 923 0850


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AMWAY PRODUCT SELECTION CENTRE (PSC)MA PS

Durban PSC Cowey Park Centre91-121 Problem Mkhize Road (old Cowey Road)Berea, KwaZulu-Natal, 3610

Tel: +27 (0)31 701 5548


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JUNCTION STORES

Pretoria Junction Store Shop No 4, 190 Scheiding Street, Station Place, Pretoria, 0001

Tel: +27 (0)12 323 4533


Southgate Junction Store U261 Southgate Mall,Corner Rifle Range and Columbine Avenue,Mondeor, 2091

Tel: +27 (0)11 941 4420


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PA RTNER STORES

MWEBInternet access

Welcome to a world where you can go anywhere and do anything, whenever you want, at the touch of a button. Where you feel safe, where you keep in touch, where your children learn. It’s a place that fits your life, where you bank, shop, search and where you play.

Why choose MWEB? We were first:

• TobringInternettoSAhomes

• TobringUncappedADSLtoSAhomes

• TobringFontoSA

We offer:

• Anall-inclusiveoptionforyourADSLconnection

• Technicalassistance365daysayear

• Rangeofconnectivity–ADSL,3GwirelessandFibreto the home

We are the best:

We were voted best service ISP in 2014 in the "Ask Africa Orange" customer service results. MWEB GameZone is the largest host of gaming servers in South Africa

We prioritise:

Gaming traffic, and we have a dedicated team of gamers looking after our gaming customers.

We have value-added services:

We have a range of value-added services. From website hosting to mailboxes to email addresses and more.

Help is at hand

Our friendly operators are waiting to help you with any queries you might have.

Call 087 700 5000

MWEB Sales

087 700 5000

[email protected]

8am – 7pm (Mon-Fri)

8am – 1pm (Sat)

10am – 3pm (Public Holidays)

How to order or liaise with MWEB:

• AllordersorquotationsmustbesubmittedtoMWEBpersonally by the prospect, account holders or the referee only. Please quote your ABO number.

• AllcallsareloggedandrecordedbyMWEBandassuchallcommunication must be done personally and directly with MWEB.

• Itisveryimportanttonotethatdiscussionsandnegotiationscan only be conducted directly with the referee. This is to avoid misinterpretation and confusion with orders or information supplied.

• Failingtofollowthisprocessmaycauseadropinservicedelivery, ultimately leading to lost sales.

MWEB Account Support

087 700 2121

[email protected]

8am – 5pm (Mon-Fri)

MWEB Help

087 700 0777

[email protected]

8am – 10pm (Mon-Sat)

10am – 10pm (Sun)

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What are the benefits in MWEB when dealing directly with referees?

• MWEBareabletodirectlysell,redirectorpromoteservicesoralternativestotheprospectfirst-hand, resulting in a more satisfied customer.

• Callcentresarealsoabletoassesstheprospect'sneedsmoreeffectivelyandprovidetherequired level of service satisfaction.

• Callcentrestaffmembersareprofessionallytrainedtosellandsupportallproductsandservices offered by MWEB.

Submit qualified leads only

• ABOsareencouragedtosubmit only qualified leads to MWEB to be followed up.

• MWEBiscommittedtofollowingupontheleadsinordertoverifypersonaldetails,banking details and the like.

• ABOsshouldatalltimesonlyusetheofficialMWEBcontactdetailstosubmitleads,orfororder enquiries and information, as communicated via official MWEB communications and literature.

Enquiry process

• ContactMWEBon0877005000foralltechnicalenquiriesorproduct-relatedqueries.

• Forallfirst-timePVresolution-relatedqueries,directqueriestoAmwayBonusDepartmenton +27 21 405 1700 and select option 3. Please have the MWEB subscriber number and ABO number ready.

• ForPVenquiriesonly–contactAmwayBonusDepartmenton+27214051700andselect option 3.

• Allenquiriesmustbemadebytheaccountholderonly.DO – Data only (this means we will bill the client for data only and the client will be paying Telkom for their ADSL line & Telkom landline)

AI –ADSL All inclusive (this means we will bill the client for data & ADSL line connection and the client will be paying Telkom for the Telkom landline only)

Please note: Analogue and ADSL 1-3GIG lines with Telkom rental are not part of the Amway Offer.

ADSL Capped/Uncapped Standard DO & AI products

AMWAY PRODUCTSPRODUCT

TYPECONTRACT

TERMSUBSCRIPTION

FEE

4MBPS Uncapped ADSL Data Standard Month to month or 12 months

R 199

200GB Capped ADSL + Uncapped Night Time Data

Standard Month to month or 12 months

R 199

150GB Capped ADSL + Uncapped Night Time Data


R 145

2MBPS Uncapped Premium ADSL Data


R 199


R 79


R 359


R 499

MWEB and AMWAY have partnered to bring you amazing offers.

PV Process

Sign-up for any ADSL product listed below and earn PV!

PV Ratio: R175 (excluding VAT) = 1 PV or pro rata

087 700 5000CONNECT & YOU CAN

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PA RTNER STORES

The Amway Vodacom Direct Partnership PV Ratio: R81.00 = 1 PV or pro rataAs an Amway Business Owner, you are invited to become part of the Vodacom family. The Amway Vodacom Direct Partnership offers you the ability to earn PV!

WHAT CAN I EARN PV ON?• Cellular Services – on monthly subscription costs and local

calls made.• 3G Services – 3G card subscription costs and data charges. Exclusions from PV calculation• Cellular Services exclude VAT and third-party fees:

i.e. value-added-services, international calls and 3G premiums.

• 3G Services exclude international calls (international roaming), certain content download charges as well as value-added-services such as individual data card purchases (not contract).

HOW IS PV ALLOCATED?Please note that once the sale is made and the line is activated, PV can only be allocated a month in arrears after a successful initial payment is received.

VODACOM

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VODACOM and AMWAY have partnered to bring you amazing offers.

FREQUENTLY ASKED QUESTIONSWHO IS VODACOM DIRECT?Vodacom Direct is a direct-to-the-consumer sales channel (call-centre based) of Vodacom (Pty) Ltd. Vodacom Direct offers customers the convenience of being able to take out a Vodacom contract, whereby customers get a new phone every 24 months, and enjoy the benefits of a wide range of pioneering products and the best quality service. ABOs can enjoy all this from the comfort of their homes or places of business.

If you make use of the Amway Vodacom Direct Partnership, you will have the ability to start earning PV.* WHAT ARE THE BENEFITS OF VODACOM DIRECT DEALING WITH THE ABOs AND/OR THEIR CUSTOMERS?• Vodacom Direct are able to directly sell and/or promote services or alternatives

to customers first-hand, ultimately resulting in a more satisfied customer.• The call centre will also be able to assess the customers’ needs more effectively.• All call centre staff are professionally trained to sell and support all products

and services offered.• It is hassle free – no paperwork.• Free delivery.• Free SIM and connection.• 14-day money-back-guarantee.• Prepaid to contract conversion.• Two-year handset warranty.

WHAT IS THE PROCESS THAT THE CUSTOMER SHOULD FOLLOW?• If the customer matches the criteria below, ask them to contact the Vodacom

Direct Call Centre.Note: the customer will need to quote your ABO number when applying for a new contract.

• Would you like to apply for a new cellular contract through Vodacom Direct?The customer will need to call the Vodacom Direct Call Centre on 082 1950 with the ABO number. Vodacom credit criteria will apply. Should they qualify for the contract, an order will be placed and the contract will be linked to the respective ABO number. In order to avoid misinterpretation and confusion with orders or information supplied, it is very important to note that discussions and negotiations can only be conducted directly between Vodacom Direct call centre staff and the customer.

*Amway PV rules apply.

• Do you have an existing Vodacom prepaid number you wish to convert to contract? Contact the Vodacom Direct Call Centre on 082 1950 with your ABO number, advising them that you wish to convert your existing Vodacom prepaid number to a contract. Vodacom credit-vetting criteria will apply.

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VODACOM• Do you have an existing cellphone number (be it Cell C, MTN, etc.) that you

wish to port* to Vodacom Direct? Contact the Vodacom Direct Call Centre on 082 1950. *Porting occurs when an existing number, either ‘contract’ or ‘prepaid’, is moved from one mobile network or service provider to another. Porting terms and conditions apply.

• I already have a Vodacom contract and want it to be linked to the Amway-Vodacom Direct Partnership. What must I do?Vodacom cannot port an existing Vodacom (Pty) Ltd cellular phone number to the Amway-Vodacom Direct Partnership unless the existing Vodacom contract has reached its term, i. e. 24 months have lapsed. Thereafter, the contract cellular phone number has to be moved to prepaid status for a period of six months before initiation of a new contract through the Amway Vodacom Direct partnership. The number MUST be registered under the new dealer ID in order for the customer to earn points. See the illustration on the right.

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• Do you have family and friends who would like to port their cellphone number to Vodacom Direct?The same process would apply as outlined in the previous explanation but the customer will need to provide your ABO number in order to have the contract linked.

• How do I upgrade my existing Amway-Vodacom number?A new Vodacom Deal Sheet is uploaded on www.amway.co.za/DOWNLOADS monthly, and provides all the latest deals and promotions on offer to Amway-Vodacom Direct clients. If an ABO wants to do an upgrade, they need to contact the Upgrades department on 082 1950, who will provide the ABO with the latest upgrade dealsheet. This dealsheet is for existing contracts already linked to the Amway-Vodacom partnership.If the initial contract was done through Amway-Vodacom Direct, ABOs can only perform the upgrades through Vodacom direct.NB: Upgrades cannot be performed through other service providers such as Nashua Mobile, Autopage Cellular, etc.

• What would I need to do if I did not provide my ABO number when initiating a new contract through the Amway-Vodacom partnership?Please send an email to [email protected] providing them with your ABO number, the cellular number as well as the contract initiation date and Vodacom Direct will ensure that it is linked.It is imperative that the ABO number is given to the sales agent at the point of sale.

*Porting terms and conditions apply.**The emergency number 112 is only available to those calling from a Vodacom cell number.

Important Contact Information

Vodacom Direct Sales: 082 1950

Vodacom Direct Sales email: [email protected]

Vodacom Direct Aftersales email: [email protected]

Vodacom Direct Activations: 082 1945

Vodacom Customer Care: 082 111

Vodacom Credit and Risk: 082 1946

Vodacom (Amway Upgrades): 082 1950

Emergency: 082 112**

Vodacare: 082 1944

Netcare: 082 911

Amway Bonus Department: (021) 405 1700

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NETFLORISTCHANNELSNetFlorist uses two channels to sell its products – a website and a call centre. The website is secure and uses 128 bit encryption for all data that is routed over the internet.The call centre is open Monday to Friday 07h00 to 18h00 and Saturday from 10h00 to 12h00.

It is available to ABOs in South Africa.

PRODUCT AND DELIVERYThe company offers a full range of floral and gifting products including: •Flowers,bouquets,arrangementsandsilkflowers.•Driedfruit,freshfruit,nuthampers,biltonghampersandchocolatehampers.•Gourmethampers•Non-perishablegiftsFor floral deliveries, NetFlorist offers a same-day delivery service. Orders need to be placed with them by 12 noon to be eligible for same-day deliveries. For all other products, a next-day service is available in Johannesburg and a two-day service to all other regions in South Africa.

FLORAL SERVICESNetFlorist delivers flowers in two ways:•ViaitsnetworkofhubsinPretoria,CapeTown,Durbanandpreferredfloristslocally.

•Viaitsinternationalrelaynetwork,forallinternationalorders.

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0861 300 600SA’S LARGEST FLOWER AND GIFTING SERVICE

GIFTING SERVICEGift hampers are delivered countrywide by courier. Allow 24 to 48 hours for delivery of hampers. NetFlorist offers a Satisfaction Guarantee on all its hampers. Please contact the call centre with any problems or defective items within 24 hours of delivery.With every purchase of a floral arrangement or hamper, you will earn PV/BV, ratio R82.00 to 1 PV or pro rata, excluding VAT and delivery fees.

ORDERING DETAILSOnline: http://www.NetFlorist.co.za/amwayCall Centre: 0861 300 600For queries email: [email protected] or [email protected] registering please contact a NetFlorist call centre agent to add your ABO number under the 'username' column. Only add your number in this column and not the word ‘ABO’. This is required so that when you place orders, the order number will be linked to your ABO number which gets uploaded onto the Amway system.

GUIDELINES ON HOW TO DEAL WITH NETFLORIST

HOW TO ORDER OR LIAISE WITH NETFLORIST:

• All orders submitted to NetFlorist must be done personally by the ABO, account holders or the referee only.

• All calls are logged and recorded by NetFlorist and as such all communication must be done personally and directly with NetFlorist.

• It is very important to note that discussions and negotiations can only be conducted directly with the referee. This is in order to avoid misinterpretation and confusion with orders or information supplied.

• Failing to follow this process may cause a drop in service delivery, leading ultimately to lost sales.

• NetFlorist is able to promote its services or alternatives first-hand to prospects, ending ultimately in a more satisfied customer.

• Call centre staff members can also assess the prospects’ needs more effectively and provide the required level of service satisfaction.

• Call centre staff members are professionally trained to sell and support all products and services offered by NetFlorist.

• ABOs should at all times only use the official NetFlorist contact details for order enquiries and information, as communicated via official Partner Store communications and literature.

• Please note that once the sale is made, PV can only be allocated a month in arrears after the initial payment is received.

ENQUIRY PROCESS

• Contact NetFlorist 0861 300 600 – for all technical enquiries or product-related queries.

• Please have the NetFlorist order number and order date ready.

• For PV enquiries only – contact Amway Bonus department on +27 21 405 1700 and select option 3.

HOW PV IS ALLOCATED

• Floral and gifting services – only on your order value, excludes VAT, third-party fees.

• For accounts that were not initially linked to NetFlorist, PV can only be back-dated 12 months if eligible.

• Amway cannot be held liable for any losses that may occur due to accounts not linked to an ABO number.

• In order to have an eligible account linked to an ABO number, the account holder must personally and in writing request Amway to do so.

• Only accounts activated via the official advertised NetFlorist contact numbers are eligible to be linked to ABO numbers, and referees must provide the ABO number when the initial call is made.

• PV Ratio: R82 (excluding VAT & delivery fee) = 1PV or pro rata

GENERAL

• For first-time PV rresolution-related matters, direct queries to Amway Bonus Department on +27 21 405 1700 and select option 3. Please have the NetFlorist order number and order date ready, as well as your ABO number.

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INSURANCE THAT’S DESIGNED TO PROTECT YOU • Assurance – Lifetime warranty on all vehicle repair work.

• Peace of mind – Premiums are fixed for 12 months – even if you claim.

• Money back – Option for a cash-back bonus after four consecutive claims-free years – get your full first year’s premiums, or 25% of total premiums paid (whichever is lesser).*

• New for old – If your car is less than 12 months old when stolen or written off and has less than 20 000 kilometres on the clock, it will be replaced with a brand new car.

• Call centre hours – Monday-Friday 08h00-17h00 and Saturday 08h00-13h00

BECOME A LIFESTYLE MEMBER IN THREE EASY STEPS AND BENEFIT EVEN MORE!When you take out a car, home or even business insurance through Amsure, you can earn PV. It’s the only insurance that helps you build your business and earn an ongoing income.

Once you have 10 active policies under your ABO number, you can become a Lifestyle Member, which means you earn double PV.* You also receive a comprehensive marketing kit to help you promote Amsure!

Get your downline, family and friends to take out Amsure car, home or business insurance and earn ongoing PV!* This is annuity income that will help you grow your business.

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EXTRA BENEFITS AT NO EXTRA COST:Because you earn PV, your personal insurance could pay for itself if you sell Amsure to your downline.

You don’t even have to use your own time and money to call your downline, friends or family. All you need to do is send us your qualified referrals and we will call them for you.

E-mail your referrals to [email protected], submit them online at www.amsure.co.za, or call 0860 09 10 11 to submit.

VALUE-ADDED PRODUCTS• Personal Accident – cover for accidental death

• Cell Phone – this can be a stand-alone policy that does not have to be linked to a car, home or buildings policy

• Funeral Policy – funeral cover for you and your loved ones

• Touch Up – for those small scratches and dents on your vehicle

• AutoXtend – Shortfall insurance for your vehicle

• Tyre and Rim – cover for damage caused to your tyres and rims by various road hazards

ARRANGED BY AON UNDERWRITTEN BY AUTO & GENERAL – 0860 09 10 11

OUR BUSINESS IS TAILORED TO SUIT YOUR BUSINESSBusiness insurance through Amsure is flexible enough to provide cover, even when your business takes you out of the office. We will tailor your policy to suit the unique needs of your small or medium-sized business. This means that you pay less, because there are no unnecessary clauses included in your policy. What’s more, we’re backed by Auto and General, one of the most trusted players in the short-term insurance industry. These are a few great reasons to insure your business through Amsure.

PV RATIO• Car, Home and Business Insurance: R118 (excluding VAT and third-party fees) = 1 PV

• Lifestyle Members: R59 (excluding VAT and third-party fees) = 1 PV

GENERALFor first-time resolution, any PV-related queries should be directed to Amway’s Bonus Department:

Tel +27 21 405 1700 and select option 3.

Fax +27 86 540 4454 or +27 86 512 8314

PV ALLOCATIONOnce the sale is made, PV can only be allocated a month in arrears after the initial payment is received.

C A R , HOME A ND BUSINE S S INSU R A NCE T HROUG H A MSU R E OF F E R S A F FOR DA BL E , H A S SL E-F R E E C A R , HOME A ND BUSINE S S INSU R A NCE .

Only available in South Africa and to South African citizens.*Terms and conditions apply

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MOST SPECIALIST DOCTORS CHARGE ABOVE MEDICAL AID RATES. CAN YOU AFFORD TO PAY THE SHORTFALL? With medical aid premium increases and benefit decreases, you may no longer be adequately covered in the event of essential procedures, hospitalisation or emergency treatment. This leaves you exposed to large medical shortfall payments. AmsureGap is a medical insurance product that helps you to cover medical shortfalls.

WHY DO I NEED AMSUREGAP? Medical aids often pay less than the full cost of healthcare procedures. AmsureGap is designed to protect you against medical shortfalls by offering a unique combination of benefits – designed to cover the most common and severe shortfalls.

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AMSUREGAP PRODUCTS:

EXCLUSIVE TO AMSUREGAP:As an exclusive AmsureGap benefit, we make switching to AmsureGap easy for you. Normal Gap benefit waiting periods will be adjusted on your new AmsureGap policy when switching cover from your existing Gap policy. Your waiting periods will be reduced based on the same, current cover in place and the time since your existing policy commenced.

PV Ratio: AmsureGap: R49 (excluding VAT) = 1PV or pro rata

“Amsure” is a trademark operated under licence by Sanclare Financial Services (Pty) Ltd Registration No. 2008/006122/07 an Authorised FSP (Licence No. 45643) Underwritten by Guardrisk and administered by Medway an Authorised FSP (Licence No. 15624)

Only available in South Africa and to South African citizens.

• Covers specialist charges for in-hospital procedures up to 500% of your medical aid rate

• Covers any insured family member• Extends cover to treatment on an out-patient basis for chemotherapy,

radiotherapy and kidney dialysis• Covers certain medical procedures performed in doctors’ rooms • Includes a reimbursement of up to R10 000 for in-hospital expenses

incurred as a result of accidental injury, or R10 000 accidental death cover

• AmsureGap Core plus: • Cover for co-payments where your medical aid has imposed a levy

or deductible on specific procedures, including MRI and CT scans• Extended cover for in-hospital sub-limits imposed by your medical aid

on certain procedures, which may result in a payment shortfall• An additional reimbursement of up to R10 000 for accidental injury requiring

treatment in a casualty ward

A MSU R EG A P COR E R 223 PE R MON T H A MSU R EG A P PR E MI U M R 303 PE R MON T H

COVER DETAILS:AmsureGap covers you and any insured member of your family for up to R2m per year - provided you are on a registered South African medical aid. You and your family qualify for AmsureGap provided:•Asprincipalmemberyouarebetween18and65yearsold•Yourchildrenare 21 or younger 25 or younger if financially dependent students Mentally challenged dependents•AccidentalDeath,orin-hospitalexpensesforaccidentalinjury,benefitterminatesatage74•Atwelve-monthwaitingperiodappliestonewAmsureGappoliciesforpre-existingconditions.

INTERESTED AND WANT TO KNOW MORE? Visit www.amway.co.za, complete the CONTACT ME link and a consultant will call you.

UNDERWRITTEN BY GUARDRISK

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FAMILY PACKAGES:

ARE YOU AND YOUR FAMILY CORRECTLY COVERED FOR YOUR LIFESTYLE AND FAMILY NEEDS? Accidents, serious illness and unexpected death are likely to be the most stressful circumstances any family will experience, both emotionally and financially. Amsure are pleased to offer you competitive lifestyle cover to take care of your family and the needs of your lifestyle.

PV Ratio: AmsureLifestyle: R59 (excluding VAT) = 1PV or pro rata

“Amsure” is a trademark operated under licence by Sanclare Financial Services (Pty) Ltd Registration No. 2008/006122/07 an Authorised FSP (Licence No. 45643) Underwritten by Guardrisk and administered by Medway an Authorised FSP (Licence No. 15624)

Only available in South Africa and to South African citizens.

Amsure Family Matters offers up to R73 000 cover for funeral and related costs. Family Matters offers you cost-effective premiums and includes the following benefits:• Funeral cover for the death of any insured family

member• R10 000 top-up in the event of accidental death • Family transport allowance • Grocery allowance for your family and friends• Repatriation of mortal remains within the borders

of South Africa

Maximum entry age for principal member of 60

For active families where your priority is to protect your family against unforeseen accidents. Primary benefits include up to R60 000 funeral and R50 000 accident cover including:• Funeral cover for the death of any insured family member• R10 000 extra funeral cover for accidental death • Cash cover for hospitalisation in the event of an accident

with top-up cover for surgery with a general anaesthetic• Emergency medical services and roadside assistance

Maximum Entry Age for Principal Member of 60 (Funeral cover halves at age 65)

Should your family fall victim to serious health-related situations, Amsure’s In Sickness and In Health cover provides up to R60 000 funeral and R85 000 cancer cover:• Funeral cover for the death of any insured family member• R10 000 extra funeral cover for accidental death • Cash payment on diagnosis of life-threatening cancer • Daily in-hospital cash benefit with top-up cover for

emergency surgery • Top-up payment after 12 months

Maximum Entry Age for Principal Member of 60 (Funeral cover halves at age 65)

FA MILY M AT T E R SF ROM R83

ACCIDE N TS H A PPE NF ROM R 108

IN SICKNE S S A ND IN HE A LT HF ROM R 1 1 3

WHAT AMSURELIFESTYLE COVER OFFERS

•Bereavement,accidentorcancercoverforeachfamilymember: You and your life partner Up to five children from newborn to 25 Mentally challenged dependents•Nomedicalexamsrequired •Funeralclaimpayoutwithin48hoursofcompletesubmission

INTERESTED AND WANT TO KNOW MORE? Visit www.amway.co.za, complete the CONTACT ME link and a consultant will call you.

UNDERWRITTEN BY GUARDRISK

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YOUR NOTES

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HOW DOES IT WORK?

1PRODUCT BROCHURE

Get t he A mway™ Product Brochure on your mobi le dev ice.

1. GO TO:

2. DOWNLOAD:

3. DOWNLOAD YOUR PRODUCT BROCHURE OR PRODUCT INFORMATION MANUALS. ALSO AVAILABLE OFFLINE.

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2PRODUCT MANUALS

Equip yourself for your business Learn more about A mway brands and products w it h d ig ita l versions of t he Product Information Manuals which are updated regularly.

AVAILABLE

NOW

Please contact your ABO for more information:

Amway’s online learning site is free – all you need is a computer! With e-learning, you can fit your training and course work in with your life, not the other way round.

Undertake business and product courses, download the latest information and resources you need and complete your training in a way that best suits you. It’s flexible, free and easy.

Start today. Transform learning into growth and success with Amway Academy.

www.amway.co.za

Item Number 1080 © AMWAY SA (Pty) Ltd September 2017

Amway South Africa (Pty) Ltd No 12 Friesland Drive, Longmeadow Business Estate South, Longmeadow, Johannesburg 1609

Tel: +27 021 405 1700 Fax: +27 021 405 1716 / 18 / 28 Toll Free: 0800 203 772

www.amway.co.za www.facebook.com/amwaysouthafrica www.twitter.com/AmwaySAtweets www.instagram.com/amwaysouthafrica

Documents

BUSINESS - amway.co.za · PDF fileAmway Business Owners ... There is no PV/BV available on business aids and tools. ... which are explained in the information contained in the product