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Insights from PwC 2016 Global Industry 4.0 Survey Building Digital Enterprise April 27, 2016 Presentation for 10 th German-Japanese Economic Forum in Hannover Messe

Building Digital Enterprisefiles.messe.de/abstracts/68352_PwC_Ozaki.pdf · digitalization level… Finding for Japanese companies – Digital Operation. Question: How would you classify

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Page 1: Building Digital Enterprisefiles.messe.de/abstracts/68352_PwC_Ozaki.pdf · digitalization level… Finding for Japanese companies – Digital Operation. Question: How would you classify

Insights from PwC 2016 Global Industry 4.0 Survey

Building Digital Enterprise

April 27, 2016 Presentation for 10th German-Japanese Economic Forum in Hannover Messe

Page 2: Building Digital Enterprisefiles.messe.de/abstracts/68352_PwC_Ozaki.pdf · digitalization level… Finding for Japanese companies – Digital Operation. Question: How would you classify

Strategy& | PwC

Contents

1. Introduction: Review of Industry 4.0 – Key implication for Japanese Manufacturers

2. Key findings from PwC 2016 Global Industry 4.0 Survey – Hypothetical Issues in Japanese Companies

3. Recommendation to Japanese companies – Suggested Approach to Overcome Challenges

1

Page 3: Building Digital Enterprisefiles.messe.de/abstracts/68352_PwC_Ozaki.pdf · digitalization level… Finding for Japanese companies – Digital Operation. Question: How would you classify

Strategy& | PwC

1. Introduction: Review of Industry 4.0 – Key implication for Japanese Manufacturers

2. Key findings from PwC 2016 Global Industry 4.0 Survey – Hypothetical Issues in Japanese Companies

3. Recommendation to Japanese companies – Suggested Approach to Overcome Challenges

2

Page 4: Building Digital Enterprisefiles.messe.de/abstracts/68352_PwC_Ozaki.pdf · digitalization level… Finding for Japanese companies – Digital Operation. Question: How would you classify

Strategy& | PwC

Industry 4.0 will change our clients’ value chains, their future products as well as the way they serve the market

What is Industry 4.0?

Note: This presentation will focus on “1. Digitization and integration of vertical and horizontal value chains”

3

Page 5: Building Digital Enterprisefiles.messe.de/abstracts/68352_PwC_Ozaki.pdf · digitalization level… Finding for Japanese companies – Digital Operation. Question: How would you classify

Strategy& | PwC

Fle

xib

ilit

y an

d c

omp

lexi

ty

Industry1.0

Steam engine manufacturing

Industry2.0

Mass production and assembly lines

Industry3.0

Automation and robotic

Industry 4.0Digitization and

Integration of Value Chains and Products/

Services (Internet of Things/Services)

New Digital Business models

Integrated Data Analytics

as core capability

Digital Enterprise

End of 18th

century

Beginning of 20th century

1970s

2015+

Industry 4.0 is fourth industry revolution in the history

What is Industry 4.0?

Key question: Why/how Industry 4.0 is different form 3.0?

Page 6: Building Digital Enterprisefiles.messe.de/abstracts/68352_PwC_Ozaki.pdf · digitalization level… Finding for Japanese companies – Digital Operation. Question: How would you classify

Strategy& | PwC

Industry 4.0 is targeting ecosystem level total optimization, while conventional robotics/automation (Industry 3.0) focused more on equipment/line-level local optimization…

It is not just ultimate digitalization of manufacturing/SCM, but manufacturing paradigm change by leveraging digital

Key implication of Industry 4.0

Ultimate Transparency• Fine (Machine, Product, Worker)• Real-time• Broad (End-to-end)

Ultimate Control and Optimization• Flexible • Real-time• Harmonization as a whole

Orchestration&

Total Optimization

5

Page 7: Building Digital Enterprisefiles.messe.de/abstracts/68352_PwC_Ozaki.pdf · digitalization level… Finding for Japanese companies – Digital Operation. Question: How would you classify

Strategy& | PwC

Manufacturing operation/system should transform from “Closed” to “Open”

Cross-enterprise collaboration could significantly enhance operation productivity

• Track and trace throughout value chain is core capability, which require close cross-enterprise collaboration

• High productivity should be achieved by maintaining high utilization of factory /equipment through inter-company collaboration(Industry 4.0 could be viewed as implementation of “Shared Economy” in manufacturing ecosystem )

Key implication of Industry 4.0

6

Page 8: Building Digital Enterprisefiles.messe.de/abstracts/68352_PwC_Ozaki.pdf · digitalization level… Finding for Japanese companies – Digital Operation. Question: How would you classify

Strategy& | PwC

Big Data / Analytics is a key value-adding factor in Industry 4.0

Next level intelligence/Smartness should be achieved in manufacturing operation

Key implication of Industry 4.0

Data & Analytics is a core capability for Industry 4.0.

7

Page 9: Building Digital Enterprisefiles.messe.de/abstracts/68352_PwC_Ozaki.pdf · digitalization level… Finding for Japanese companies – Digital Operation. Question: How would you classify

Strategy& | PwC

Commoditization of “manufacturing” should be anther driver of Industry 4.0 movement

Industrious/diligent labors andunparalleled mastery can rarely be Competitive Advantage anymore

Factory level digitalization/automation cannot be differentiation factor, but just a ticket to the competitive arena

Industry 4.0 should be the way by which manufacturing sector in developed/matured countries maintain competitive edge

Key implication of Industry 4.0

8

Page 10: Building Digital Enterprisefiles.messe.de/abstracts/68352_PwC_Ozaki.pdf · digitalization level… Finding for Japanese companies – Digital Operation. Question: How would you classify

Strategy& | PwC

1. Introduction: Review of Industry 4.0 – Key implication for Japanese Manufacturers

2. Key findings from PwC 2016 Global Industry 4.0 Survey – Hypothetical Issues in Japanese Companies

3. Recommendation to Japanese companies – Suggested Approach to Overcome Challenges

9

Page 11: Building Digital Enterprisefiles.messe.de/abstracts/68352_PwC_Ozaki.pdf · digitalization level… Finding for Japanese companies – Digital Operation. Question: How would you classify

Strategy& | PwC

Over 2,000 companies in 26 countries participated in PwC’s Global Industry 4.0 Digital Operations Survey

2016 PwC Global Industry 4.0 Survey

Methodology:Based on research conducted between November 2015 and January 2016 with over 2,000 senior executives from industrial products companies in 26 countries. The majority of participants were Chief Digital Officers or other senior executives with top-level responsibility in their company for Industry 4.0 strategy and activity. Results were weighted by country GDP to provide a balanced view in global.

Industry split Participating countries

10

Page 12: Building Digital Enterprisefiles.messe.de/abstracts/68352_PwC_Ozaki.pdf · digitalization level… Finding for Japanese companies – Digital Operation. Question: How would you classify

Strategy& | PwC

Several important insights are gotten from the survey

I4.0

5678

Data analytics & digital trust are the foundation of transformation

Robust, enterprise-wide data analytics capabilities require significant change

Big investments with big impact: Its time to commit

2016 PwC Global Industry 4.0 Survey

Industry 4.0 is accelerating globalization, but with distinctively regional flavor

Industry 4.0 - From talk to action and

implementation 123

4

Digitization drives quantum leaps in performance

Deepen digital relationships with more empowered customers

Focus on people and culture to drive

transformation

6

Page 13: Building Digital Enterprisefiles.messe.de/abstracts/68352_PwC_Ozaki.pdf · digitalization level… Finding for Japanese companies – Digital Operation. Question: How would you classify

Strategy& | PwC

GlobalTotal

GlobalTotal

In general, Japanese companies are confident about overall digitalization level…

Finding for Japanese companies – Digital Operation

Question: How would you classify the current level of digitization and integration in the following areas in your company? // What levels of digitization and integration are you expecting in the next five years?

33% 72%+39% In 5 yearsToday

Low

33 26

19 38

27 31

35 9

40 27

47 41

27 9

31 40

35

CA

IN

NL

FR

BR

UK

DACH

MEJA

CN

SA

IT

E/PT

S

DK

USMX

82 71

60 76

59 69

77 74

64 65

82 62 64

72 57

77 76

MX

SAME

IN

BR

US

CA

CN

JA

UK

IT

DACH

FR

DK

SNL

E/PT

Note: Figures in percent

12

Page 14: Building Digital Enterprisefiles.messe.de/abstracts/68352_PwC_Ozaki.pdf · digitalization level… Finding for Japanese companies – Digital Operation. Question: How would you classify

Strategy& | PwC

59

59

61

21

27

29

13

16

1

10

20

26

34

10

27

33

21

41

29

43

JapanGermany

… while many Japanese companies are concerning about unclear future vision and next investment target

Japanese manufacturers might not have a clear Industry 4.0 / digital operation vision and strategy…

Finding for Japanese companies – Digital Operation

Question: Where are the biggest challenges or inhibitors for building digital operations capabilities in your company?

Note: Up to three mentions possible; figures in percent

Lack of a clear digital operations vision and support / leadership from top management

Lack of digital culture and training

Unclear economic benefit of digital investments

Concerns around loss of control over your company's intellectual property

Lack of digital standards, norms and certification

Unresolved questions around data security and data privacy with external data

Slow expansion of basic infrastructure technologies

High financial investment requirements

Business partners are not able to collaborate around digital solutions

Insufficient talent

Concrete practical issues

High-level strategic issues

Japanese companies’ challenge

German companies’ challenge

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Page 15: Building Digital Enterprisefiles.messe.de/abstracts/68352_PwC_Ozaki.pdf · digitalization level… Finding for Japanese companies – Digital Operation. Question: How would you classify

Strategy& | PwC

Note: Up to three mentions possible; figures in percent

High-level strategic issues

Japanese companies’ challenge

German companies’ challenge

Japanese companies tend to struggle with “what to do”, while German’s are concerning more about “how to do”

Japanese manufacturers might not have a clear business vision/strategy for “Analytics” in digital operation area

Finding for Japanese companies – Analytics

Question: Where are the biggest challenges in regards to the utilization of data analytics?

36

50

26

49

33

11

29

25

21

24

41

28

58

57

35

57

54

52

Japan

Germany

Lack of Top Management support or willingness to invest

Lack of opportunities to use big data analytics to your company's benefit

Uncertainty regarding data property or data security

Lack of analytical methods or algorithms to be applied

Lack of skills and competencies in your company's workforce

Uncertainty whether or to what extent data privacy laws allow analysis

Poor access to relevant operations data

Poor existing data quality

Inability to divide irrelevant from relevant data in the data collection process

Note: Up to three mentions possible; figures in percent

Concrete practical issues

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Page 16: Building Digital Enterprisefiles.messe.de/abstracts/68352_PwC_Ozaki.pdf · digitalization level… Finding for Japanese companies – Digital Operation. Question: How would you classify

Strategy& | PwC

60

50

37

15

0

48

73

52

19

10

JapanGermany

Partnerships or co-operationswith technology providers

Increase skill levels/technology in-house

Partnerships or co-operationswith skill or training provider

Acquisition of teams ordata analysis companies

None of the above

Japanese companies rely more on external experts than German companies

Japanese manufacturers may not clearly position “Analytics” as future core competency yet, while others do …

Finding for Japanese companies – Analytics

Question: How are you planning to improve your data analysis capabilities in the future?

Note: Multiple answers possible, figures in percent

15

Page 17: Building Digital Enterprisefiles.messe.de/abstracts/68352_PwC_Ozaki.pdf · digitalization level… Finding for Japanese companies – Digital Operation. Question: How would you classify

Strategy& | PwC

1. Introduction: Review of Industry 4.0 – Key implication for Japanese Manufacturers

2. Key findings from PwC 2016 Global Industry 4.0 Survey – Hypothetical Issues in Japanese Companies

3. Recommendation to Japanese companies – Suggested Approach to Overcome Challenges

16

Page 18: Building Digital Enterprisefiles.messe.de/abstracts/68352_PwC_Ozaki.pdf · digitalization level… Finding for Japanese companies – Digital Operation. Question: How would you classify

Strategy& | PwC

It should be the first step to clarify vision and agree on transformation strategy and roadmap

• Well understand industry trends and essential nature behind Buzzwords– Inevitable change in manufacturing and supply chain competitive dimension– Shift from local optimization to total optimization– Shift from Close to Open– Next level of “Intelligence” through Big Data / Analytics

• Revisit, analyze and fully understand your industry (products, customers, and overall ecosystem) and its possible future scenarios

• Establish your vision and develop strategy/roadmap to achieve it– New business model– New partnership and collaboration– New mind-set (corporate culture) and skills, in addition to new technologies

• Implement the strategy, giving bold investment (monetary and human resource)

Recommendations

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Page 19: Building Digital Enterprisefiles.messe.de/abstracts/68352_PwC_Ozaki.pdf · digitalization level… Finding for Japanese companies – Digital Operation. Question: How would you classify

Strategy& | PwC

Contacts

Stefan SchraufGerman Industry 4.0 Lead

PwC / Strategy& Partner, Germany+49 151 4612 [email protected]

Masahiro OzakiJapan Industry 4.0 Lead

PwC / Strategy& Partner, Japan+81 90 7192 [email protected]

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Page 20: Building Digital Enterprisefiles.messe.de/abstracts/68352_PwC_Ozaki.pdf · digitalization level… Finding for Japanese companies – Digital Operation. Question: How would you classify

Strategy& | PwC

© 2016 PwC Consulting LLC. All rights reserved.

PwC refers to the PwC network member firms and/or their specified subsidiaries in Japan, and may sometimes refer to the PwC network. Each of such firms and subsidiaries is a separate legal entity. Please see www.pwc.com/structure for further details.

Disclaimer:

This content is general information purposes only, and should not be used as a substitute for consultation with professional advisors.

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