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Building A Social Recruiting Framework How to Put Your Networks To Work 1

Building A Social Recruiting Framework€¦ · 2013 ERE Top 25 Most Influential Recruiters on Twitter 2013 HRBN Top 40 HR Bloggers Under 40 2012 #2 Digital Recruiting Influencer (HRExaminer)

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Page 1: Building A Social Recruiting Framework€¦ · 2013 ERE Top 25 Most Influential Recruiters on Twitter 2013 HRBN Top 40 HR Bloggers Under 40 2012 #2 Digital Recruiting Influencer (HRExaminer)

Building A Social Recruiting Framework

How to Put Your Networks To Work

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Page 2: Building A Social Recruiting Framework€¦ · 2013 ERE Top 25 Most Influential Recruiters on Twitter 2013 HRBN Top 40 HR Bloggers Under 40 2012 #2 Digital Recruiting Influencer (HRExaminer)

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2013 Huffington Post Top 30 Most Social HR Experts2013 ERE Top 25 Most Influential Recruiters on Twitter2013 HRBN Top 40 HR Bloggers Under 402012 #2 Digital Recruiting Influencer (HRExaminer)2012 Top 20 Online HR Influencers (HRExaminer)

Page 3: Building A Social Recruiting Framework€¦ · 2013 ERE Top 25 Most Influential Recruiters on Twitter 2013 HRBN Top 40 HR Bloggers Under 40 2012 #2 Digital Recruiting Influencer (HRExaminer)

Agenda

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• Developing an Effective Social Media Strategy• Align Social Media With Your Organization’s Goals• Create Social Media Policies• Understand Social Media Channels• Use the right social media tools…and more

Page 4: Building A Social Recruiting Framework€¦ · 2013 ERE Top 25 Most Influential Recruiters on Twitter 2013 HRBN Top 40 HR Bloggers Under 40 2012 #2 Digital Recruiting Influencer (HRExaminer)

Social Media Revolution?

4Video courtesy of Eric Qualman

Page 5: Building A Social Recruiting Framework€¦ · 2013 ERE Top 25 Most Influential Recruiters on Twitter 2013 HRBN Top 40 HR Bloggers Under 40 2012 #2 Digital Recruiting Influencer (HRExaminer)

Don’t Believe the Hype.

5Video Courtesy of the Onion

Page 6: Building A Social Recruiting Framework€¦ · 2013 ERE Top 25 Most Influential Recruiters on Twitter 2013 HRBN Top 40 HR Bloggers Under 40 2012 #2 Digital Recruiting Influencer (HRExaminer)

What About Recruiting?

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• 94% of recruiters use or plan to use social media in their recruitment efforts (78% in 2011)

• 78% of recruiters have made a hire through social mediaSource: Jobvite 2013 Social Recruiting survey

Which of these sources are you planning to invest or increase investment in 2013?

Page 7: Building A Social Recruiting Framework€¦ · 2013 ERE Top 25 Most Influential Recruiters on Twitter 2013 HRBN Top 40 HR Bloggers Under 40 2012 #2 Digital Recruiting Influencer (HRExaminer)

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Page 8: Building A Social Recruiting Framework€¦ · 2013 ERE Top 25 Most Influential Recruiters on Twitter 2013 HRBN Top 40 HR Bloggers Under 40 2012 #2 Digital Recruiting Influencer (HRExaminer)

LinkedIn

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94% of Recruiters Used LinkedIn64% Only Used LinkedIn For Social Recruiting92% Made Hire off LinkedIn

60: Average connections per LinkedIn User

692: Average connections per recruiter on LinkedIn 

Page 9: Building A Social Recruiting Framework€¦ · 2013 ERE Top 25 Most Influential Recruiters on Twitter 2013 HRBN Top 40 HR Bloggers Under 40 2012 #2 Digital Recruiting Influencer (HRExaminer)

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Page 10: Building A Social Recruiting Framework€¦ · 2013 ERE Top 25 Most Influential Recruiters on Twitter 2013 HRBN Top 40 HR Bloggers Under 40 2012 #2 Digital Recruiting Influencer (HRExaminer)

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65% of Recruiters Used Facebook in 2013...24% of Recruiters Made Hire on Facebook

The network of the average Recruiter on Facebook is 41% smaller than average user overall.

Page 11: Building A Social Recruiting Framework€¦ · 2013 ERE Top 25 Most Influential Recruiters on Twitter 2013 HRBN Top 40 HR Bloggers Under 40 2012 #2 Digital Recruiting Influencer (HRExaminer)

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Page 12: Building A Social Recruiting Framework€¦ · 2013 ERE Top 25 Most Influential Recruiters on Twitter 2013 HRBN Top 40 HR Bloggers Under 40 2012 #2 Digital Recruiting Influencer (HRExaminer)

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The average recruiter on Twitter grew network by 8xAverage Recruiter has 290 Followers; Average User 126 in 2013

55% of Recruiters Used Twitter in 2013...14% of Recruiters Made Hire on Twitter33% to increase spend

Page 13: Building A Social Recruiting Framework€¦ · 2013 ERE Top 25 Most Influential Recruiters on Twitter 2013 HRBN Top 40 HR Bloggers Under 40 2012 #2 Digital Recruiting Influencer (HRExaminer)

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Page 14: Building A Social Recruiting Framework€¦ · 2013 ERE Top 25 Most Influential Recruiters on Twitter 2013 HRBN Top 40 HR Bloggers Under 40 2012 #2 Digital Recruiting Influencer (HRExaminer)

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# of connections/followers determines job views & applies

Twitter get 4.3x more job views than those posted on Facebook but only drive 1.3x more applicants.LinkedIn drives 5.5% more applicants than either Facebook or Twitter 

Page 15: Building A Social Recruiting Framework€¦ · 2013 ERE Top 25 Most Influential Recruiters on Twitter 2013 HRBN Top 40 HR Bloggers Under 40 2012 #2 Digital Recruiting Influencer (HRExaminer)

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$11,800: Average CPH Worldwide (Gartner)$1949: Average CPH Sourced on Social Media (Bersin)

80: Average applicants per publically posted position18: Average applicants per position shared via social media

Page 16: Building A Social Recruiting Framework€¦ · 2013 ERE Top 25 Most Influential Recruiters on Twitter 2013 HRBN Top 40 HR Bloggers Under 40 2012 #2 Digital Recruiting Influencer (HRExaminer)

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Page 17: Building A Social Recruiting Framework€¦ · 2013 ERE Top 25 Most Influential Recruiters on Twitter 2013 HRBN Top 40 HR Bloggers Under 40 2012 #2 Digital Recruiting Influencer (HRExaminer)

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Page 18: Building A Social Recruiting Framework€¦ · 2013 ERE Top 25 Most Influential Recruiters on Twitter 2013 HRBN Top 40 HR Bloggers Under 40 2012 #2 Digital Recruiting Influencer (HRExaminer)

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Conclusions: 

SOCIAL RECRUITING best for referrals & branding, not sourcing.LINKEDIN is most effective, but don’t count out Facebook. Job boards still more effective by far.

Page 19: Building A Social Recruiting Framework€¦ · 2013 ERE Top 25 Most Influential Recruiters on Twitter 2013 HRBN Top 40 HR Bloggers Under 40 2012 #2 Digital Recruiting Influencer (HRExaminer)

3 Phases of Social Recruiting

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Page 20: Building A Social Recruiting Framework€¦ · 2013 ERE Top 25 Most Influential Recruiters on Twitter 2013 HRBN Top 40 HR Bloggers Under 40 2012 #2 Digital Recruiting Influencer (HRExaminer)

Develop a Social Media StrategyThe big three questions:

1. What’s Your biggest recruiting challenge?2. What are you doing to overcome it?3. Why should top talent work for you?

Page 21: Building A Social Recruiting Framework€¦ · 2013 ERE Top 25 Most Influential Recruiters on Twitter 2013 HRBN Top 40 HR Bloggers Under 40 2012 #2 Digital Recruiting Influencer (HRExaminer)

“What’s Your Biggest Recruiting Challenge?”

• Know your business: Social recruiting must align with business needs and talent market. 

• Know your stakeholders: Identify resources.  Build a business case.  Ensure buy‐in.

• Know your audience: One size doesn’t fit all.  Target by geography, function, level.

Bottom Line: Augment your current strategy with social media – don’t replace it.  Social is just another platform.

Page 22: Building A Social Recruiting Framework€¦ · 2013 ERE Top 25 Most Influential Recruiters on Twitter 2013 HRBN Top 40 HR Bloggers Under 40 2012 #2 Digital Recruiting Influencer (HRExaminer)

Worst PracticesTop 10 Recruitment Advertising Phrases Top 10 Resume Phrases

Communication Skills Experienced

Passionate  Innovative

Motivated Motivated

Organized  Results Driven

Track Record Dynamic

Innovative Team Player

Dynamic Results Oriented

Proactive Fast Paced

Creative Entrepreneurial

But what do we REALLY care about?

Page 23: Building A Social Recruiting Framework€¦ · 2013 ERE Top 25 Most Influential Recruiters on Twitter 2013 HRBN Top 40 HR Bloggers Under 40 2012 #2 Digital Recruiting Influencer (HRExaminer)

01020304050

4.3 9.2

4938.8

Ease in Finding Corporate Job Pages

9%

38%41%

8%

1%3%

Time Spent Applying Online

N/A orOther<5 minutes

10‐15minutes15‐30minutes30‐45minutes

67% of online application processes take 10 minutes or more...…but only 39% have an easy time finding where to apply in the first place.

Page 24: Building A Social Recruiting Framework€¦ · 2013 ERE Top 25 Most Influential Recruiters on Twitter 2013 HRBN Top 40 HR Bloggers Under 40 2012 #2 Digital Recruiting Influencer (HRExaminer)

86

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Percentage of Candidates Notified (#1 Candidate 

Complaint!)

AfterApplicationCompleteAfterPositionFilled

Sources: Talent Technology Survey, Monster Worldwide State of the Job Seeker Survey 2012; Kelly OCG Survey

• Referrals top source of hire, most trusted• 72% would not refer or recommend friend for 

role at company with poor candidate experience

• 52% of current employees would not recommend employer to a friend

• 77% of candidates say no notification after application is top job search problem 

• 68% say lack of response negatively impacts perception of company/brand

Page 25: Building A Social Recruiting Framework€¦ · 2013 ERE Top 25 Most Influential Recruiters on Twitter 2013 HRBN Top 40 HR Bloggers Under 40 2012 #2 Digital Recruiting Influencer (HRExaminer)

“How Are You Overcoming Your Challenge?

• Know your objective: Look long term.  Social doesn’t fill reqs.  Social builds pipeline.

• Know what’s working: If it’s not broke, don’t try to fix it.  Know what is social, what isn’t.  

• Know your networks: Top talent attracts top talent.  Get A‐players involved.

Bottom Line: It’s not about broadcasting jobs, it’s about engaging talent.

Page 26: Building A Social Recruiting Framework€¦ · 2013 ERE Top 25 Most Influential Recruiters on Twitter 2013 HRBN Top 40 HR Bloggers Under 40 2012 #2 Digital Recruiting Influencer (HRExaminer)
Page 27: Building A Social Recruiting Framework€¦ · 2013 ERE Top 25 Most Influential Recruiters on Twitter 2013 HRBN Top 40 HR Bloggers Under 40 2012 #2 Digital Recruiting Influencer (HRExaminer)

“Why Should Top Talent Work For You?”

• Know your brand: Career site is the hub; social the spokes.  Brand should be consistent.

• Know your EVP: Your culture is your biggest competitive advantage. 

• Know Your Candidates: Improve candidate experience and stay engaged.  Share information & expertise, not just jobs.

• Bottom Line: It all comes down to culture and candidate experience.

Page 28: Building A Social Recruiting Framework€¦ · 2013 ERE Top 25 Most Influential Recruiters on Twitter 2013 HRBN Top 40 HR Bloggers Under 40 2012 #2 Digital Recruiting Influencer (HRExaminer)
Page 29: Building A Social Recruiting Framework€¦ · 2013 ERE Top 25 Most Influential Recruiters on Twitter 2013 HRBN Top 40 HR Bloggers Under 40 2012 #2 Digital Recruiting Influencer (HRExaminer)

The Bukowski Test

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Page 30: Building A Social Recruiting Framework€¦ · 2013 ERE Top 25 Most Influential Recruiters on Twitter 2013 HRBN Top 40 HR Bloggers Under 40 2012 #2 Digital Recruiting Influencer (HRExaminer)

Questions?

Page 31: Building A Social Recruiting Framework€¦ · 2013 ERE Top 25 Most Influential Recruiters on Twitter 2013 HRBN Top 40 HR Bloggers Under 40 2012 #2 Digital Recruiting Influencer (HRExaminer)

Thank You!

Matt Charney | [email protected]

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