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Mercury software bugMercury software bugMercury software bugMercury software bug
Syntax error in software DO I=1.10 .... DO I=1,10 Luckily the software mistake was detected
before the moon flights.
Syntax error in software DO I=1.10 .... DO I=1,10 Luckily the software mistake was detected
before the moon flights.
Ariane 5Ariane 5 Missile failure. The launcher veered off its flight path
broke up and exploded. The incident occured 37 seconds after the
launch.
Human mistakesHuman mistakes
Falklands war. February 10 83.
The Exocet sank the sheffield boat. Missing report of an incoming missile Satellite phone was used at the time so the
radar could not be used
Wrong diagnosticsWrong diagnostics 99 years old man. Highly abnormal white blood cell count. The computer reported of a normal white
blood cells count. The computer reported values for an infant
child. The prefix 19 was ignored by the computer
(1889 => 1989).
99 years old man. Highly abnormal white blood cell count. The computer reported of a normal white
blood cells count. The computer reported values for an infant
child. The prefix 19 was ignored by the computer
(1889 => 1989).
Bad facilitiesBad facilitiesBad facilitiesBad facilities UK 1982. 1000 cancer patients were given radiation
doses 10%-30% less than required for a period of 10 years
Unnecessary correction factor was entered by the system administrator.
UK 1982. 1000 cancer patients were given radiation
doses 10%-30% less than required for a period of 10 years
Unnecessary correction factor was entered by the system administrator.
Medical DataBase mistakesMedical DataBase mistakes
Germany 1987 A woman got wrong information about
incurable syphilis she had passed to her children.
She murdered both children and tried to kill her self.
Germany 1987 A woman got wrong information about
incurable syphilis she had passed to her children.
She murdered both children and tried to kill her self.
Emergency problemsEmergency problems
1989 Sun-Francisco - A death of a 5 years old child.
The system truncated the last digit in his street number.
The ambulance didn’t arrive on time.
1989 Sun-Francisco - A death of a 5 years old child.
The system truncated the last digit in his street number.
The ambulance didn’t arrive on time.
Billing and SkewingBilling and SkewingBilling and SkewingBilling and Skewing Electrifying bills
– A Tampa couple was build $4,062,599,57 (monthly payment)
– The original bill = $146,76 Water bills
– Water bill for $22,000 (one million gallons)– Mistake in the replacement of the meter
Electrifying bills– A Tampa couple was build $4,062,599,57
(monthly payment)– The original bill = $146,76
Water bills– Water bill for $22,000 (one million gallons)– Mistake in the replacement of the meter
IRS Over billingIRS Over billing
September 1990 TexasWoman was billed $67,000 After a year she received a $1 billion bill “Accurate” calculation of interest
September 1990 TexasWoman was billed $67,000 After a year she received a $1 billion bill “Accurate” calculation of interest
1 1 3 1 1 3
Jail SecurityJail SecurityJail SecurityJail Security Computer sets prisoners free
– Los Angeles Jail August 25 1987 Jailed Cocaine dealer freed by email.
– Access to the jail computer system. Santa Fe jail computer system control of
security was down (7 prisoners escaped)
Computer sets prisoners free – Los Angeles Jail August 25 1987
Jailed Cocaine dealer freed by email.– Access to the jail computer system.
Santa Fe jail computer system control of security was down (7 prisoners escaped)
Computer New JusticeComputer New JusticeComputer New JusticeComputer New Justice Dutch computer system sets criminals free
and arrests innocent people. San Joaquin County jail doors were
unlocked.– A release of 120 dangerous inmates.
Computer system jailed jailers for 10 hours and released few prisoners due to a 5 minute outage(Oklahoma jail).
Dutch computer system sets criminals free and arrests innocent people.
San Joaquin County jail doors were unlocked.– A release of 120 dangerous inmates.
Computer system jailed jailers for 10 hours and released few prisoners due to a 5 minute outage(Oklahoma jail).
The lotteryThe lotteryThe lotteryThe lotteryAutonomic computer
– Let users fill the numbers beyond the time permitted
– 6 man won the lottery price
Autonomic computer– Let users fill the numbers beyond the
time permitted
– 6 man won the lottery price
Computing errorsComputing errorsComputing errorsComputing errors
Fortran in German– In German Device & Unit are the
same word
– writing to unit 6 gives standard output
– Writing to device 6 overwrites the disk.
Fortran in German– In German Device & Unit are the
same word
– writing to unit 6 gives standard output
– Writing to device 6 overwrites the disk.
Accidental financial lossesAccidental financial lossesAccidental financial lossesAccidental financial losses
The Bank Of NY had 32 billion dollars overdraft.– Overflow of a 16 bit counter was not checked .– Self borrowing of 24 billion dollars to cover
itself.– self payments of 5 million dollars interest per
day.
The Bank Of NY had 32 billion dollars overdraft.– Overflow of a 16 bit counter was not checked .– Self borrowing of 24 billion dollars to cover
itself.– self payments of 5 million dollars interest per
day.
Hi-tech theater controls
The rotating stage for the American premiere of Les Miserable failed :
the turntable could be operated only at full speed, which was much too fast to be safe
The Amsterdam Opera had installed a modern computer-controlled door system. Unfortunately, the doors did not work properly, and people were locked inside.
Ambient Interference
Interference from electronic or other signals is
a nasty problem because it is difficult to
prevent and is difficult to diagnose when it
does occur.
Garage doors for openers
Years ago, signals from Sputnik, the first
Soviet orbiter, opened and closed garage
doors as it went overhead.
Automobile microprocessor interference
There have been numerous reports on
microprocessor-controlled automobile control
systems being sensitive to electromagnetic
interference, particularly from nearby
citizen's-band transmitters. Effects have
included the sudden speeding up of cars on
automatic cruise control.
Particle Escalator and FishingParticle Escalator and Fishing
The calculation of a huge particle escalator in the states did not agree with measurments
A programmer noticed that the problem where especially bad when his father goes fishing
The solution?
Spelling correctors often suggest inappropriate corrections.
Spelling checker for a Unix system failed to recognize the word Unix
Microsoft Word failed to recognize Microsoft word.
Yes, But I'm Not Dead!
Computer databases have created the
mistaken impression that someone was dead,
with various consequences.
Checks bouncedForman Brown wrote in
the Los Angeles Times that his bank was
rejecting his checks with a deceased stamp,
the Social Security Administration had
stopped depositing checks into his account,
and Medicare objected to paying bills 6
months after his alleged death. His death had
been erroneously recorded.
Refund blocked
Judi Sommer in Vancouver (at 40 years of
age) was prevented from receiving a tax
refund from Revenue Canada, which
insisted she was dead. Her social insurance
number had been inadvertently reported,
instead of her deceased mother's.
But what if you really are dead?
The death of a reclusive 51-year-old Dutch man was masked for 6 months because all of his bills were being paid automatically.
The 1990 death of an elderly Swedish woman went unnoticed for 3 years for the same reason.
Beware of name similarities
Donny Ray Boone spent 41 days in jail in Florida because of a confusion with a similarly named individual .
Two people named Shirley Jones had different birthdays, heights (6 inches apart) and weights (70 pounds apart). The wrong one was arrested despite the obvious disparities, while the real suspect was already in jail .
Name-and-Address Problems
Mail addressed to SWITZERLAND was routed to a nonexistent town in North Dakota, Switzerla ND.
Mail to WEST GERMANY was sent to West Germa NY.
Mail to DEUTSCHLAND was sent to DEUTSCHLA ND
ToysRUs Disasters (1999-2000)ToysRUs Disasters (1999-2000)
$2M (14%) net loss due to performance problems $4M spent to increase performance $1.5M in civil penalties for Federal mail-order
rule violations with late merchandise shipping (missed promised Christmas deliveries)
$9M (75%) net loss due to decline in on-line sales
eBay Disaster (1999)eBay Disaster (1999)
21 hour outage. $5M net loss. 11% drop in share price. 1.2M daily website visitors lost bids. Outage occurred as eBay was readying
itself for an open house for Wall Street analysts.
Victoria's Secret Disaster (1999)Victoria's Secret Disaster (1999)
Annual Spring Fashion show on the internet crashed as millions of viewers tried to log on.
Advertised during Super Bowl XXXIII to attract the maximum number of customers.– Super Bowl XXXIII advertisement cost $1.6M for 30
seconds worth of air time. The computers were configured to handle from
250K to 500K simultaneous viewers. The web site went down as 5M viewers tried to log on.
The first large-scale live video event attempted on the internet.