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BT Wholesale Broadband Escalations Portal How to Access

BT Wholesale Broadband Escalations Portal How to Access

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BT Wholesale Broadband Escalations Portal How to Access. To subscribe for access, select Escalation in the Orders and Faults section of the Applications drop down. From the Escalations homepage click ‘subscribe now’ from the right hand menu. - PowerPoint PPT Presentation

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Page 1: BT Wholesale Broadband Escalations Portal How to Access

BT Wholesale

Broadband Escalations PortalHow to Access

Page 2: BT Wholesale Broadband Escalations Portal How to Access

To subscribe for access, select Escalation in the Orders and Faults section of the Applications drop down.

Page 3: BT Wholesale Broadband Escalations Portal How to Access

From the Escalations homepage click ‘subscribe now’ from the right hand menu.

Page 4: BT Wholesale Broadband Escalations Portal How to Access

You will be required to log in before applying for access.

Page 5: BT Wholesale Broadband Escalations Portal How to Access

Scroll down to find the application in the list of enhanced services.

Page 6: BT Wholesale Broadband Escalations Portal How to Access

Tick to request this resource.

Page 7: BT Wholesale Broadband Escalations Portal How to Access

Click Ready.

Page 8: BT Wholesale Broadband Escalations Portal How to Access

Confirmation that your request has been submitted. Lead time for requests to be processed is 24 hours.

Page 9: BT Wholesale Broadband Escalations Portal How to Access

Once approved, to access the application select My Applications in the Applications drop down.

Page 10: BT Wholesale Broadband Escalations Portal How to Access

Click the ‘Escalations’ link.

Page 11: BT Wholesale Broadband Escalations Portal How to Access

You will be directed to the Escalations landing page.