V1.3 Date: 1st November 2014 www.bt.com/btcloudvoice/help Ref: BTCV-PS © British Telecommunications plc Page 1 of 2

BT Cloud Voice Company contacts

What is it? Administrators can create custom company contact directories that include up to 1000 users and virtual users (Hunt Groups, Call Centers and so on) .

How do I set it up?

1. Login to the BT Cloud Voice portal

2. Select the ‘Sites’ menu then ‘Site’

3. Select ’Features’

4. Select ‘Contacts’ then ‘Company Contacts’

V1.3 Date: 1st November 2014 Ref: BTCV-PS © British Telecommunications plc www.bt.com/btcloudvoice/help Page 2 of 2

5. Click the ‘+Add’ button

You can search on this page: just type in what you’re after in the ‘Filter’ box at the top of the page.

6. Specify a custom contact directory name

In the ‘Directory Name’ text box, type the name of the directory

7. To add users

To select users to add to the directory, move users from the ‘Available Users’ box to the ‘Assigned

Users’ box

In the ‘Available Users’ box, select the users, either individually or all by checking the tick box in the

header bar

To add the selected users, click ‘Add’

8. To remove users

Select the users you want to remove in the ‘Assigned Users’ box, either individually or all by

checking the tick box in the header bar

To remove the selected users, click ‘Remove’

9. Click ‘Save’

10. That’s it: you’ve now got a contact directory, which you can integrate with any devices using the Phone Services feature