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79
B&S: Building the platform for sustainable growth
Maurice Riegel, Managing Director B&S Segment
80
B&S at a glance
Located
in Dordrecht, the
Netherlands
since 1872
446 M turnover
in 2018
>30.000 FMCG
products / unique assortment
Over 370 FTE
Trusted sourcing
relationships with
A-brand suppliers
Serving complex end-
markets worldwide
Global spread of
customers in over 100
countries
Lagaay group
added in 2019
Operations nearby
Rotterdam harbour,
in Dubai and
Afghanistan
81
Brand owners
Manufacturers
Connecting supply and demand in markets with high barrier to entry
Maritime
Retail B2B
Remote
82
Added value to
suppliers
Access to niche
markets
Remove logistics
complexities
Marketing and
brand promotion
Trusted
partnership
Compliance with
all regulations
Data & Control
83
Proven and longstanding partnerships with leading A-brands
84
Single source
supply
Supply chain
management
Tailor made
solutions
Compliance with
all regulations
Attractive pricing Reliable
partnership
Added value to
customers
85
MARITIME
Ship suppliers and cruise
liners
▪ Just-in-time delivery (<24 h)
▪ Customs knowledge
▪ High capillary expertise
▪ Strict product specs
86
REMOTE
Government & defence
operations and industrial
sites
▪ Channel expertise
▪ High compliance standards
▪ Logistics know-how
▪ Local presence & partners
87
RETAIL B2B
Market expansion
services worldwide
▪ Retail expertise
▪ Tailored assortment
▪ Customs knowledge
▪ Labelling
88
Consolidation, outsourcing and growing demand drive the need for
distributors with scale
Consolidation trend with suppliers
A-brand suppliers looking for selection of distributors to represent them to reduce complexity
Outsourcing trend at supplier side
A-brand suppliers looking to outsource their non-core markets to selected distributors
Growing FMCG demand in developing countries
Emerging markets with complex food supply chain
Compliance standards in food supply
Ever increasing standards for food distribution, mainly in remote operations and cruise industry
89
Clear
focus on
operational
efficiency
90
Our strategic focus supports sustainable growth
BEST IN CLASS
SERVICE
▪ Key account
management
▪ Digitised processes
increasing efficiency
▪ Expanded local
presence in MEA
operations
▪ Regulatory compliance
ORGANISATIONAL
EFFECTIVENESS
▪ Centralised ERP
system creates
uniform and
remote back
office
▪ Procure with cost
discipline
OPTIMISING
PORTFOLIO
▪ Strong & aligned
brand portfolio
▪ Intensified supplier
relations
▪ Enhanced single
source supply
91
Strategy supported by 3 key drivers
ACCELERATION OF
DIGITISATION
ENGAGED
WORKFORCE
SMART
INFRASTRUCTURE
92
SMART
INFRASTRUCTURE
Automated
warehousing
Scalable, driving high
volume business
>20.000 pallet
locations
Increasing volume & peak
capacity
Proprietary ERP system
driving logistics process
Acceleration of operational
efficiency and productivity
93
Optimising
processes
Proprietary ERP system
enabling commercial
focus and chain
integration
Data driven customer and
supplier focus
Big data: enhancing up-
and cross selling
PIM system: unlocking full
assortment 24/7
Increased performance
analytics
Driving operational
excellence and business
synergies
ACCELERATION OF
DIGITISATION
94
Enhanced learning and
development programs
Prepare high potentials
for management positions
to support growth
Grow workforce
selectively
Intensified employer
branding focussed on
attracting the right talent
Revitalisation of current
onboarding program
Create company
ambassadors in earliest
stage possible
ENGAGED
WORKFORCE
95
Favorable trends
for distributors with scale
Stable market conditions
with modest growth
Capillary distributor in
complex end-markets with
high barriers to entry
ACCELERATION OF
DIGITISATION
ENGAGED
WORKFORCE
SMART
INFRASTRUCTURE
Key take aways
Well positioned to service core markets
Enabling modest organic growth with stable margins
+Well equipped to add-on any opportunity arising from potential
acquisitions