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© 2009 Hexaware Technologies. All rights reserved. www.hexaware.com
Safe Harbor Certain statements on this brochure concerning our future growth prospects are forward-looking statements, which involve a number of risks, and uncertainties that could cause actual results to differ materially from those in such forward-looking statements. The risks and uncertainties relating to these statements include, but are not limited to, risks and uncertainties regarding fluctuations in earnings, our ability to manage growth, intense competition in IT services including those factors which may affect our cost advantage, wage increases in India, our ability to attract and retain highly skilled professionals, time and cost overruns on fixed-price, fixed-time frame contracts, client concentration, restrictions on immigration, our ability to manage our international operations, reduced demand for technology in our key focus areas, disruptions in telecommu-nication networks, our ability to successfully complete and integrate potential acquisitions, liability for damages on our service contracts, the success of the companies in which Hexaware has made strategic investments, withdrawal of governmental fiscal incentives, political instability, legal restrictions on raising capital or acquiring companies outside India, and unauthorized use of our intellectual property and general economic conditions affecting our industry.
NA Headquarters1095 Cranbury South River Road Suite 10, Jamesburg, NJ 08831Main: 609-409-6950 Fax: 609-409-6910
India Headquarters152, Sector – 3Millennium Business Park‘A’ Block, TTC Industrial AreaMahape, Navi Mumbai – 400 710Tel.: +91-22-67919595Fax: +91-22-67919500
EU Headquarters4th Floor, Cornwall House55-57 High Street, SloughBerkshire SL1 1DZ, UKTele: +44 (0)1753 217160 Fax: +44 (0)1753 217161
APAC Headquarters180 Cecil Street, #09-03, Bangkok Bank Building,Singapore 069546Tel.: +65-63253020
YOUR SUCCESS IS OUR FOCUS
Railroadservices
www.hexaware.com
Case StudiesHere are some of our success stories. We have detailed case studies around each of these, which can be downloaded from our website.
Solution Partner for ticketing, fulfillment and settlement solutions for a Rail Ticket Retailer Leading IT solutions provider for large Rail/Logistics company in Europe
RailwayService Offerings
TTHL Practice is a focused and one of the key verticals for Hexaware. The practice end-to-end IT solutions and services to leading companies in Airlines, Rail, Logistics and Hospitality domains. The practice has 35+ elite and longstanding customers with 700+ strong domain and techical experts having a combined project experience of 4000+ person years across industries. Hexaware has leveraged its immense knowledge to legacy modernize the ticketing / fulfillment solutions , to integrate with third parties for enhanced operational agility and to give mission critical MRO solution support for leading rail vendors. Our expertise kitty consists of ticket retail solutions, ticket fulfillment, revenue settlement solution Wagon & Track maintenance solution and system integrator for rolling stock solution.Being a pioneer in taking up Green initiative to all our customers we provide solutions for carbon calculations and numerous services around it. We strive to provide future proof & highly cost effective solutions / services to customers, hence winning utmost customer confidence.
About Travel, Transportation, Hospitality & Logistics Practice
WORK WITH LEADERS INKEY DOMAINS
WORK WITH LEADERS INKEY DOMAINS
Travel, Transportation, Hospitality& Logistics
Hexaware is a leading global provider of IT and BPO services. The company has achieved leadership position in domains such as Banking, Financial Services, Insurance, Transportation, Logistics and HR-IT solutions. Hexaware focuses on delivering business results leveraging technology solutions and specializes in Business Intelligence & Analytics, Enterprise Applications, Independent Testing and Legacy Modernization. Hexaware has been providing business technology solutions for over 18 years and offers world class service delivery, technology leader-ship and skilled human capital.
About Hexaware
© 2009 Hexaware Technologies. All rights reserved. www.hexaware.com © 2009 Hexaware Technologies. All rights reserved. www.hexaware.com
RailwayService Offerings
RailwayService Offerings
IntroductionRailways are gaining market share gradually compared to air travel due to fluctuating airline fares, increase in prices of aviation fuel, challenging economic situation and concern for environment, energy saving and safety.
The primary challenges that these rail companies facing are new ticket retail & fulfillment requirements, multi-modal ticketing integration, higher cost of maintenance of existing solutions, need for customer loyalty programs and green compliance solutions.
The focus of Railway operating companies is on attracting customers through innovative pricing / business models and retaining them through improved internal IT/business processes which ensures customer satisfaction and loyalty.
Hexaware’s experience in niche areas of retail, fulfillment & settlement and Track & Wagon Maintenance will enable railway companies achieve competitive advantage by enabling them to focus on core competence, accelerating the time-to-market and reducing the Total Cost of Owner-ship (TCO) by leveraging the proven and time-tested Global Delivery Model.
Service OfferingsExplore and select from the wide range of our service offerings that can be customized to your specific requirements.
Hexaware leveraging its niche expertise and quick solution accelerators can offer immense savings in time to market, efforts, overheads and costs.
Niche Experience
Hexaware has strong experience working on Rail IT solutions and providing niche services in the areas of Ticket Retail, Fulfillment and Settle-ment. We have successfully executed number of projects in Rail Industry by leveraging our deep domain and technology experience. Online / IT enabled retailing (Web, Mobile, Interactive Television, Portal Development)
Reservation, Online Booking Fares & Ticketing (E-Ticketing, Mobile-Ticketing) Self Service Kiosk Applications Customer Loyalty / Favorite JourneyRevenue / Yield Management & SettlementMRO Solution & Support
Key Areas of Expertise
GDS Integration EDI, XML Integration Expertise E-ticketing TestingTicket printing / fulfillment systems catering to physical tickets, e-tickets, mobile tickets, kiosk tickets, smart cardIntegration of carbon footprint information with portals and Reporting & Analytics of carbon emissions
Solution AcceleratorsNet Bee- Internet Booking Engine Customer Loyalty Framework Utilities like XML splitter and Message Encryption tool for web services downloads
Web Portal Development Application Development & Maintenance Application Maintenance & Support Business Intelligence & Analytics
Business Intelligence & Analytics Legacy Modernization & New Technology Migration Enterprise Solutions - ERP/CRM - Oracle, SAP, Siebel, PeopleSoft, Dynamics Integration Services & Independent Testing
EXPERIENCEBETTER BUSINESS RESULTS
EXPERIENCEBETTER BUSINESS RESULTS
Technology OfferingsOur strong technology base in global delivery model has been quite influential in Rail service offerings also. Our technology base spans across as follows:
We understand that no individual company can focus on every single business problem and invest in its technology solutions with their limited resources. But our Passenger Rail Service practice has overcome that concern by adopting the strategy of value based partnerships with other solution providers and technology consulting firms that complement our own expertise.
Web Technologies - J2EE, .NET Integration Tools - MQ Series, Vitria, BEA Weblogic, IBM WebsphereAutomated Testing Tools - Mercury, Rational Messaging - EDIFACT, XML BI/BA – Cognos , Hyperion, Abinitio, MicroStrategy, InformaticaDatabase - DB2, Oracle, SQL Server, IMS-DB, Teradata, Adabas ERP - Oracle, PeopleSoft, SAP, MS Dynamics, Siebel CRMLegacy Technologies – Mainframe, AS/400
Leading retailer of train tickets in UK3 Top transportation firms, 8 of top 20 AirlinesWorking with a leading IT solution provider for a large Rail/Logistics company in Europe
Client Base4000+ person years experience in TransportationHands-on domain experts from industry
Domain ExpertiseLarge customer base across geographiesGlobal deliveryOff-shore & near shore development centers
Global Presence
The Hexaware Advantage
Solution Accelerators (Booking Engine & Loyalty)Centers of Excellence
InnovationBlend of Solution and Technical architectsLegacy to Latest technologies
Resource Mix
American Govt. plans to spend $13 bn developing high speed rail corridors between population centers such as New York and WashingtonThe European high speed network is set to quadruple by 2020 - efficient IT systemsThe Rail Freight Operators' Association (RFOA) and the Association of Train Operat-ing Companies wants:
Views of Industry Analysts
Rail providers can expect cost savings similar to that of airlines that use e-ticketing. IATA estimates that US$ 9 are saved every time an e-ticket is issued in place of a paper ticket
doubling its market share of freight from 11.2% to 20% 80% of passengers travel on a green, electrified network
BENEFIT FROM OUREND-TO-ENDCAPABILITIES
BENEFIT FROM OUREND-TO-ENDCAPABILITIES
© 2009 Hexaware Technologies. All rights reserved. www.hexaware.com © 2009 Hexaware Technologies. All rights reserved. www.hexaware.com
RailwayService Offerings
RailwayService Offerings
IntroductionRailways are gaining market share gradually compared to air travel due to fluctuating airline fares, increase in prices of aviation fuel, challenging economic situation and concern for environment, energy saving and safety.
The primary challenges that these rail companies facing are new ticket retail & fulfillment requirements, multi-modal ticketing integration, higher cost of maintenance of existing solutions, need for customer loyalty programs and green compliance solutions.
The focus of Railway operating companies is on attracting customers through innovative pricing / business models and retaining them through improved internal IT/business processes which ensures customer satisfaction and loyalty.
Hexaware’s experience in niche areas of retail, fulfillment & settlement and Track & Wagon Maintenance will enable railway companies achieve competitive advantage by enabling them to focus on core competence, accelerating the time-to-market and reducing the Total Cost of Owner-ship (TCO) by leveraging the proven and time-tested Global Delivery Model.
Service OfferingsExplore and select from the wide range of our service offerings that can be customized to your specific requirements.
Hexaware leveraging its niche expertise and quick solution accelerators can offer immense savings in time to market, efforts, overheads and costs.
Niche Experience
Hexaware has strong experience working on Rail IT solutions and providing niche services in the areas of Ticket Retail, Fulfillment and Settle-ment. We have successfully executed number of projects in Rail Industry by leveraging our deep domain and technology experience. Online / IT enabled retailing (Web, Mobile, Interactive Television, Portal Development)
Reservation, Online Booking Fares & Ticketing (E-Ticketing, Mobile-Ticketing) Self Service Kiosk Applications Customer Loyalty / Favorite JourneyRevenue / Yield Management & SettlementMRO Solution & Support
Key Areas of Expertise
GDS Integration EDI, XML Integration Expertise E-ticketing TestingTicket printing / fulfillment systems catering to physical tickets, e-tickets, mobile tickets, kiosk tickets, smart cardIntegration of carbon footprint information with portals and Reporting & Analytics of carbon emissions
Solution AcceleratorsNet Bee- Internet Booking Engine Customer Loyalty Framework Utilities like XML splitter and Message Encryption tool for web services downloads
Web Portal Development Application Development & Maintenance Application Maintenance & Support Business Intelligence & Analytics
Business Intelligence & Analytics Legacy Modernization & New Technology Migration Enterprise Solutions - ERP/CRM - Oracle, SAP, Siebel, PeopleSoft, Dynamics Integration Services & Independent Testing
EXPERIENCEBETTER BUSINESS RESULTS
EXPERIENCEBETTER BUSINESS RESULTS
Technology OfferingsOur strong technology base in global delivery model has been quite influential in Rail service offerings also. Our technology base spans across as follows:
We understand that no individual company can focus on every single business problem and invest in its technology solutions with their limited resources. But our Passenger Rail Service practice has overcome that concern by adopting the strategy of value based partnerships with other solution providers and technology consulting firms that complement our own expertise.
Web Technologies - J2EE, .NET Integration Tools - MQ Series, Vitria, BEA Weblogic, IBM WebsphereAutomated Testing Tools - Mercury, Rational Messaging - EDIFACT, XML BI/BA – Cognos , Hyperion, Abinitio, MicroStrategy, InformaticaDatabase - DB2, Oracle, SQL Server, IMS-DB, Teradata, Adabas ERP - Oracle, PeopleSoft, SAP, MS Dynamics, Siebel CRMLegacy Technologies – Mainframe, AS/400
Leading retailer of train tickets in UK3 Top transportation firms, 8 of top 20 AirlinesWorking with a leading IT solution provider for a large Rail/Logistics company in Europe
Client Base4000+ person years experience in TransportationHands-on domain experts from industry
Domain ExpertiseLarge customer base across geographiesGlobal deliveryOff-shore & near shore development centers
Global Presence
The Hexaware Advantage
Solution Accelerators (Booking Engine & Loyalty)Centers of Excellence
InnovationBlend of Solution and Technical architectsLegacy to Latest technologies
Resource Mix
American Govt. plans to spend $13 bn developing high speed rail corridors between population centers such as New York and WashingtonThe European high speed network is set to quadruple by 2020 - efficient IT systemsThe Rail Freight Operators' Association (RFOA) and the Association of Train Operat-ing Companies wants:
Views of Industry Analysts
Rail providers can expect cost savings similar to that of airlines that use e-ticketing. IATA estimates that US$ 9 are saved every time an e-ticket is issued in place of a paper ticket
doubling its market share of freight from 11.2% to 20% 80% of passengers travel on a green, electrified network
BENEFIT FROM OUREND-TO-ENDCAPABILITIES
BENEFIT FROM OUREND-TO-ENDCAPABILITIES
.www.devreser sthgir llA .seigolonhceT erawaxeH 9002 © hexaware.com
Safe Harbor Certain statements on this brochure concerning our future growth prospects are forward-looking statements, which involve a number of risks, and uncertainties that could cause actual results to differ materially from those in such forward-looking statements. The risks and uncertainties relating to these statements include, but are not limited to, risks and uncertainties regarding fluctuations in earnings, our ability to manage growth, intense competition in IT services including those factors which may affect our cost advantage, wage increases in India, our ability to attract and retain highly skilled professionals, time and cost overruns on fixed-price, fixed-time frame contracts, client concentration, restrictions on immigration, our ability to manage our international operations, reduced demand for technology in our key focus areas, disruptions in telecommu-nication networks, our ability to successfully complete and integrate potential acquisitions, liability for damages on our service contracts, the success of the companies in which Hexaware has made strategic investments, withdrawal of governmental fiscal incentives, political instability, legal restrictions on raising capital or acquiring companies outside India, and unauthorized use of our intellectual property and general economic conditions affecting our industry.
NA Headquarters1095 Cranbury South River Road Suite 10, Jamesburg, NJ 08831Main: 609-409-6950 Fax: 609-409-6910
India Headquarters152, Sector – 3Millennium Business Park‘A’ Block, TTC Industrial AreaMahape, Navi Mumbai – 400 710Tel.: +91-22-67919595Fax: +91-22-67919500
EU Headquarters4th Floor, Cornwall House55-57 High Street, SloughBerkshire SL1 1DZ, UKTele: +44 (0)1753 217160 Fax: +44 (0)1753 217161
APAC Headquarters180 Cecil Street, #09-03, Bangkok Bank Building,Singapore 069546Tel.: +65-63253020
YOUR SUCCESS IS OUR FOCUS
Railroadservices
www.hexaware.com
Case StudiesHere are some of our success stories. We have detailed case studies around each of these, which can be downloaded from our website.
Solution Partner for ticketing, fulfillment and settlement solutions for a Rail Ticket Retailer Leading IT solutions provider for large Rail/Logistics company in Europe
RailwayService Offerings
TTHL Practice is a focused and one of the key verticals for Hexaware. The practice end-to-end IT solutions and services to leading companies in Airlines, Rail, Logistics and Hospitality domains. The practice has 35+ elite and longstanding customers with 700+ strong domain and techical experts having a combined project experience of 4000+ person years across industries. Hexaware has leveraged its immense knowledge to legacy modernize the ticketing / fulfillment solutions , to integrate with third parties for enhanced operational agility and to give mission critical MRO solution support for leading rail vendors. Our expertise kitty consists of ticket retail solutions, ticket fulfillment, revenue settlement solution Wagon & Track maintenance solution and system integrator for rolling stock solution.Being a pioneer in taking up Green initiative to all our customers we provide solutions for carbon calculations and numerous services around it. We strive to provide future proof & highly cost effective solutions / services to customers, hence winning utmost customer confidence.
About Travel, Transportation, Hospitality & Logistics Practice
WORK WITH LEADERS INKEY DOMAINS
WORK WITH LEADERS INKEY DOMAINS
Travel, Transportation, Hospitality& Logistics
Hexaware is a leading global provider of IT and BPO services. The company has achieved leadership position in domains such as Banking, Financial Services, Insurance, Transportation, Logistics and HR-IT solutions. Hexaware focuses on delivering business results leveraging technology solutions and specializes in Business Intelligence & Analytics, Enterprise Applications, Independent Testing and Legacy Modernization. Hexaware has been providing business technology solutions for over 18 years and offers world class service delivery, technology leader-ship and skilled human capital.
About Hexaware
