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Brochure-ISO20000-Lead-Auditor · To understand the operations of an IT Service Management System (ITSMS) based on ISO/IEC 20000 To acknowledge the correlation between ISO/IEC 20000-1,

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Page 1: Brochure-ISO20000-Lead-Auditor · To understand the operations of an IT Service Management System (ITSMS) based on ISO/IEC 20000 To acknowledge the correlation between ISO/IEC 20000-1,

Page 2: Brochure-ISO20000-Lead-Auditor · To understand the operations of an IT Service Management System (ITSMS) based on ISO/IEC 20000 To acknowledge the correlation between ISO/IEC 20000-1,

Page 3: Brochure-ISO20000-Lead-Auditor · To understand the operations of an IT Service Management System (ITSMS) based on ISO/IEC 20000 To acknowledge the correlation between ISO/IEC 20000-1,

Page 4: Brochure-ISO20000-Lead-Auditor · To understand the operations of an IT Service Management System (ITSMS) based on ISO/IEC 20000 To acknowledge the correlation between ISO/IEC 20000-1,

Page 5: Brochure-ISO20000-Lead-Auditor · To understand the operations of an IT Service Management System (ITSMS) based on ISO/IEC 20000 To acknowledge the correlation between ISO/IEC 20000-1,

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