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TeNeT Group IIT-M 1 5/5/2009 1 Broadband Quality of Service R.Thirumurthy Midas Communication Technologies Pvt Ltd Jan 2009 TeNeT Group IIT-M

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TeNeT Group IIT-M 15/5/2009

1

Broadband Quality of Service

R.ThirumurthyMidas Communication Technologies Pvt Ltd

Jan 2009TeNeT Group IIT-M

TeNeT Group IIT-M 25/5/2009

2

Overview

• The QoS metrics

• The evaluation methodology

• AT-Tester

• Summary

TeNeT Group IIT-M 35/5/2009

3

Broadband QoS Defined

• ITU-T: 1.5 Mb/s

• TRAI : 256 kb/s

• Subscriber: Good experience with common services -- multi-media browsing,

downloads, streaming media, VOIP, multi-player games

Requires 256 kb/s - 1 Mb/s

• QoS Metrics Standardization– ITU-T 1540/1541

– IETF IPPM

TRAI 15Jan09 Paper discuss the QoSE

requirement to be met by the Operators

TeNeT Group IIT-M 45/5/2009

4

Quality?

Quality Parameters

Standardization

Bodies

Monitoring

RegulatorsUser

Awareness

Usage, etc…

Competition

TeNeT Group IIT-M 55/5/2009

5

Parameters in ITU-T Y.1540

Spurious IP packet RatioSIPR

IP packet Loss RatioIPLR

RemarksITU-T 1540

• Y.1540 defines availability if IPLR < 0.75.

• Minimum observation period of 5 min.

• Defined as Percent availability

Availability

IP Packet Error RatioIPER

IP packet Delay VariationIPDV

IP packet Transfer Delay IPTD

Defined in ITU-T Y.1221Throughput

TeNeT Group IIT-M 65/5/2009

6

ITU-T Y.1541 IP QoS Classes

U1 × 10-41 × 10-41 × 10-41 × 10-41 × 10-4IPER

U1 × 10-31 × 10-31 × 10-31 × 10-31 × 10-3IPLR

UUUU50 ms 50 msIPDV

U1 s400 ms100 ms400 ms100 msIPTD

Class-5Class-4Class-3Class-2Class-1Class-0Params

TeNeT Group IIT-M 75/5/2009

7

IP Performance Metrics

Number of packets lost from source to destination (and back)ConnectivityRFC2680

Number of packets lost from source to destination (and back)One-way & Two-way LossRFC2680

Number of packets received out of sequence in the

Destination

Packet Re-orderingRFC4737

RemarksIPPM

Number of packets lost from source to destination (and back)Loss-patternRFC2680

Variation in Delay Delay VariationRFC3393

Delay experienced by the packet from source to destination

(and back)

One-way & Two-way DelayRFC2679, RFC2681

Bandwidth available at transport layer Bulk Transport CapacityRFC3138

Capacity of the Link/Path Link/Path Bandwidth CapacityRFC5136

IETF–IPPM

TeNeT Group IIT-M 85/5/2009

8

Operator Oriented

IETF ITU-T

AT Metrics

Subscriber Oriented

AT Metrics

TeNeT Group IIT-M 95/5/2009

9

AT QoS Metrics

• More Subscriber Oriented Metrics, objective way of measuring

subscriber QoE

– Download throughput

• Download Bandwidth available to the user

– Upload throughput

• Upload Bandwidth available to the user

– Round-trip delay (RTT)

• Time taken for a packet to reach a destination and return

– Delay jitter

• Average variation in RTT

– Packet loss

• No of packets lost, expressed in %

– Availability of service

TeNeT Group IIT-M 105/5/2009

10

Comparison with ITU-T & IETF

Packet Re-ordering

Connectivity

• Loss-pattern

• One-way & Two-way Loss

Delay Variation

One-way & Two-way Delay

• Link/Path Bandwidth Capacity

• Bulk Transport Capacity

IETF IPPM

Spurious IP packet ratio (SIPR)

IP packet Loss Ratio (IPLR)

ITU-TAT Model

Defined with IPLR (IPLR < 0.75)Availability

IP Packet Error Ratio (IPER)

Packet Loss

IP packet Delay Variation (IPDV)Jitter

IP packet Transfer Delay (IPTD)Delay (RTT)

ITU-T Y.1221Throughput

(upload &

Download)

TeNeT Group IIT-M 115/5/2009

11

Test Methodology (1)

• Tests 6 parameters

– Covers most aspects of subscriber QoE

• Tests three servers (ISP, National,

International)

– ISP local N/w, National Peering and

International Bw

• Repeated at different times of the day

– Provisioning & Dimensioning of N/w

• Repeated at weekdays and weekends

– Provisioning & Dimensioning of N/w

ISP National InternationalTim

es of Day

Weekdays

Weekends

TeNeT Group IIT-M 125/5/2009

12

Test Methodology (2)

• Uses commonly available tools

– BW monitor

– Ping

– Tracert

• Tests for long intervals to minimize effects of short term

variations (e.g. 100 pings, 100 sec download)

• Variations studied and outliers removed

TeNeT Group IIT-M 135/5/2009

13

66.163.169.xxx

InternetInternet

User

SLT

Singtel

(Singapore)

Network Solutions

(USA)

Yahoo

220.247.232.xxx

222.165.130.xxx

203.208.151.xxx

National Server

(eg Dialog)

202.69.200.xxx

Network Diagram of a Test

Last mile

TeNeT Group IIT-M 145/5/2009

14

Throughputs

• Download/Upload a large file (~ 5 MB)

• Throughput MeasurementA. File size / Elapsed time (Displayed by file transfer utilities)

B. More Accurate Result

T0

T1

B0B1

Throughput = (B1– B

0) / ( T

1– T

0)

TeNeT Group IIT-M 155/5/2009

15

Round Trip Time (RTT)

• RTT: Time taken for a packet to reach the destination

and return.

– Average RTT ( M ) measured using Ping with 100 packets

TeNeT Group IIT-M 165/5/2009

16

Jitter and Round Trip Time

• Jitter: Variation in RTT

M = Average RTT; n=sample size = 100;

rk= kth RTT reading

• Measured by pinging 100 packets to destination

TeNeT Group IIT-M 175/5/2009

17

Packet Loss and Availability

• Packet Loss = Number of packets (in %) which do not

reach the destination

– Measured by Ping

• Availability = 1 – Prob[Service unavailable for >30 sec]

– Service Unavailable > 30 sec, measured by continuous failure

of ping packet for greater than 30 sec.

TeNeT Group IIT-M 185/5/2009

18

Relevance of Metrics

+++ highly relevant, ++ very relevant, + relevant, - not relevant

TeNeT Group IIT-M 195/5/2009

19

Test Timings

• 08:00 hrs: Lean period

• 11:00 hrs: Peak Business hours

• 15:00 hrs: Peak business hours

• 18:00 hrs: Shift from business to residential

usage

• 20:00 hrs: Early residential users

• 23:00 hrs: Late residential users

TeNeT Group IIT-M 205/5/2009

20

AT Tester

TeNeT Group IIT-M 215/5/2009

21

AT Tester

• Windows based test software to

measure the Broadband QoSE

• Measure the performance at

different levels

– ISP

– National

– Global

• Server Aggregates the result (www.broadbandasia.info)

• Success depends on more

volunteers

TeNeT Group IIT-M 225/5/2009

22

AT-Tester : Registration

• Registration of end user

– Service Provider including region

– Advertised Download Speed

– Package Type (Business

/Residential)

– E-mail id of the end user

TeNeT Group IIT-M 235/5/2009

23

AT-Tester : Auto Scheduler

• Testing invoked as per

configured schedule

• Scheduled to run once or daily

• Prompt the user before

executing the test

TeNeT Group IIT-M 245/5/2009

24

AT-Tester : Results & Status

• Display the results of the

tests executed

– Filtered for ISP, National,

Global

• Display the current status of

AT-Tester

– Tests Done

– Result Uploaded

– Pending Results

TeNeT Group IIT-M 255/5/2009

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Summary Reportwww.broadbandasia.info

TeNeT Group IIT-M 265/5/2009

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ISP Detailed Report www.broadbandasia.info

TeNeT Group IIT-M 275/5/2009

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ISP Detailed Report …. www.broadbandasia.info

TeNeT Group IIT-M 285/5/2009

28

Conclusions

• As Internet access becomes more essential, tremendous

potential for broadband growth

– Cost of service and QoS are key

• Six objective measures for QoS

• Test methodology to minimize bias and error

• AT-Tester & Test results

• Open, democratic approach:

– Millions of individuals measure their quality of service

– Publicize it to induce operators to improve quality

TeNeT Group IIT-M 295/5/2009

29

Reference Links

• AT Test Result - http://www.broadbandasia.info

• TeNeT Group – http://www.tenet.res.in

• Articles on the various broadband technologies --

http://en.wikipedia.org

Thank You