BRNI GNI GP EOPLET OGETHER - Razor Planet...Penelope Burk. Penelope’s presentation on being donor-centered ... who advocates innovative solutions to improve revenue and institutional

BRINGING PEOPLE TOGETHERNAYDO 2O13: Thirty-Second Annual Conference on YMCA Philanthropy April 10–13, 2013 The Fairmont Hotel Vancouver VANCOUVER, CANADA

NAYDO The North American YMCA Development Organization, in partnership with YMCA of the USA, YMCA Canada and YMCA Mexico, inspires and strengthens the philanthropic culture of the YMCA.

2 NAYDO 2O13: BRINGING PEOPLE TOGETHER | 32ND ANNUAL CONFERENCE ON YMCA PHILANTHROPY

JOIN US FOR NAYDO 2O13 IN VANCOUVER, CANADA

2 NAYDO 2O13: BRINGING PEOPLE TOGETHER | 32ND ANNUAL CONFERENCE ON YMCA PHILANTHROPY The scenic images of Vancouver shown throughout this brochure were provided by Tourism Vancouver

REGISTER NOW: NAYDO.ORG | FOR MORE INFORMATION: 504 464 7845 OR [email protected] 3

NAYDO 2013 will Bring People Together in

beautiful Vancouver, British Columbia. Canada’s third largest city, Vancouver is renowned for its incomparable natural beauty and cultural diversity.

We welcomed the world as host city of the 2010 Winter Olympic and Paralympic Games and we look forward to welcoming you in April 2013. Vancouver offers both outstanding opportunities for outdoor adventure and the sophisticated amenities of a world-class city—fine dining, shopping, museums, galleries, music, theatre and much more.

The Host Committee hopes that you will maximize your Vancouver experience by using the ‘Top 10 Things to See & Do’ included on page 21. Our suggestions range from things that fit easily into your conference stay through to how you can fill a few extra days.

Just like the 2010 Winter Olympics were considered Canada’s Games, NAYDO 2013 is very much Canada’s NAYDO. On behalf of the fifty-one member associations across Canada, we look forward to welcoming you to an inspirational NAYDO conference. Expect a few new, innovative ideas generated from last year’s evaluations and a lot of Canadian hospitality!

By Bringing People Together to educate, network, celebrate and inspire the Y’s important philanthropic work in Vancouver–we can all be better. And together, we can do much more to help our communities thrive. After all, they are counting on us.

See you in April! TABLE OF CONTENTS 4 Keynotes and General Sessions

6 Special Sessions

7 Social Events

8 Educational Sessions Overview

10 Educational Sessions

16 Networking Programs and Events

18 Volunteer Opportunities in the Community and at the Conference

20 Sponsors and Exhibitors

21 Vancouver Free Time

22 Conference Schedule

24 Registration Information

26 Hotel and Travel Information

BRINGING PEOPLE TOGETHER

The scenic images of Vancouver shown throughout this brochure were provided by Tourism Vancouver


Thursday April 11 12:30–2:00 pm

THURSDAY LUNCHEON

Sponsored by Daxko

Bringing People Together for a Common Cause

John Furlong

When John Furlong arrived in Canada more than thirty years ago from Ireland, a customs officer at the airport offered a warm but specific greeting: “Welcome to Canada—make us better”. Furlong took those inspired words to heart and within days he was

volunteering, making a contribution, doing what he felt we should all do—giving a little. Helping to improve the fabric of Canadian society remains one of Furlong’s steadfast personal goals. Imagine

if upon entering every YMCA people were inspired to ‘make us better’ by volunteering, becoming a donor and committing to our cause?

In our opinion, no one is better qualified to provide a warm Canadian welcome and help create a sense of what is possible if we adopt a shared purpose and belief in the charitable work that we do. As the Chief Executive Officer for the Vancouver Organizing Committee for the 2010 Olympic and Paralympic Winter Games, John demonstrated incredible leadership in bringing community together—bringing a country together to stage Canada’s Winter Olympic Games.

Furlong’s service to the community has been recognized with many awards, among them the 2004 induction into the BC Sports Hall of Fame, site of our Friday night event.


EAGLE AWARDS BANQUET

Sponsored by Blackbaud

The Power of Giving: How Giving Back Enriches Us All

Harvey McKinnon

Harvey McKinnon is recognized as one of North America’s leading fundraising experts. He has authored four books—two on monthly giving: Hidden Gold and Tiny Essentials to Monthly Giving and his latest book, The 11 Questions Every Donor

Asks, has received rave reviews. He co-authored the #1 bestseller The Power of Giving which has been translated into ten languages.

Harvey’s company, Harvey McKinnon Associates, has raised hundreds of millions of dollars for clients across Canada and the United States, ranging from Amnesty International and Oxfam Canada, to the Vancouver General Hospital and the Greater Vancouver Food Bank.

In his keynote address, Harvey will demonstrate how you can increase your impact and motivate others to give more. There are many ways to give beyond time and money—ways that change the world. Harvey’s purpose in life is to ignite a spark in each individual to give more and to realize the many ways you can give. Harvey believes—and research shows—that giving benefits both the recipients and the one who gives. Learn how your simple act of giving can improve your health, your relationships, your happiness and more…and in turn strengthen your YMCA, your community and the world.

Friday April 12 12:30–2:00 pm

COMMUNICATIONS AWARDS LUNCHEON

Sponsored by Active Network, Communities

Digital Engagement at the YMCA: Wikibrands, Wikicauses

Sean Moffitt

When communications and fundraising messaging and strategies work together, the results can be unprecedented in the Y movement. Join us for the Communications Awards Luncheon to hear Sean Moffitt, named “Canada’s leading visionary for the

intersection of business, brands and new media”.

Award-winning author Sean Moffitt will take us on a tour of the world of digital engagement and his experience working with

the YMCAs in Canada and globally over the last few years. A recent survey by IBM has indicated that technology advances, social media and collaboration will be the key drivers for future organizational success. If you want a stake in this future, you need to accelerate your digital mindset, toolset and skill set.

Sean will topline the key factors for successful brands and organizations in the digital age, as well as define the market, cultural and technology factors that are going to dramatically influence impact the YMCA over the next few years. Sean will highlight important initiatives and current best practices of the YMCA around the world. Are you ready? Social media, online communities, the mobile evolution, the changing customer experience, big data, digital brand and risk management…this presentation will touch on them all.

4 NAYDO 2O13: BRINGING PEOPLE TOGETHER

KEYNOTES AND GENERAL SESSIONS


This unique closing session brings together national YMCA Leaders, Scott Haldane, President and CEO of YMCA Canada and Neil Nicoll, President and

CEO, YMCA of the USA, with author, speaker and fundraising futurist, Penelope Burk.

Penelope’s presentation on being donor-centered in changing times will follow a mission moment on philanthropy in Mexico, now a full partner in the YMCA Philanthropy Alliance, and updates by Scott and Neil on the philanthropic efforts in both North American YMCA movements.

In a rapidly evolving world, fundraising cannot shield itself from change. Making the right choices when resources are so limited and competition is so fierce is the challenge that every YMCA staff member and volunteer faces. Luckily, today’s donors are much more specific about what it will take to win their support and inspire them to give more generously. With her evidence-based approach and trademark humor, Penelope will show that donors have much more money to give and that a donor-centered approach will unleash philanthropy at a whole new level.

Donor-Centered Fundraising is the breakthrough concept in fundraising and communication that halts donor attrition while setting a new standard for fundraising success. Based on over

seven years of research with thousands of charities and donors from across North America, the findings have

produced critically important information for organizations about why donors stop giving or give less than they could and how to dramatically improve retention and average gift value. With over forty years of experience in not-for-profit management, fundraising and research, Penelope has become known as a “turn-around specialist” who advocates innovative solutions to improve revenue and institutional performance. Penelope and her company, Cygnus Applied Research, Inc. are known for their leading-edge research with donors and their skill in helping clients adapt their fundraising operations to reflect donors’ changing needs and preferences.

Scott and Neil will provide a response to Penelope’s challenge to all YMCAs to become more donor-centered as they create a philanthropic culture of giving in their communities.

NAYDO AWARDS

EAGLE AWARDS

YMCAs that nurture a culture of philanthropy soar to new heights. The Excellence in Fundraising Eagle Awards are presented to YMCA Associations that have demonstrated outstanding achievement in YMCA financial development.

Be inspired by short videos about this year’s winners and witness firsthand how philanthropy, when integrated into all aspects of a YMCA’s culture, can position a Y as a leading charitable community cause.

Criteria and nomination forms are available at www.naydo.org. Nomination deadline is December 4, 2012.

COMMUNICATIONS AWARDS

Communicating our cause is central to the success of the YMCA, and those who demonstrate excellence in this effort deserve to be recognized. That’s the purpose of NAYDO’s Communications Awards—to recognize excellence and share it among the global Y movement.

YMCAs of every size and with any fundraising goal are encouraged to submit materials in a variety of communications categories, including online and social media presence, media coverage, print materials, videos and more. Visit www.naydo.org to review 2013 contest criteria, access graphic standards requirements, and submit your entry online by December 4, 2012. Take advantage of a chance to win a free 2013 conference registration by submitting your entry by the Members Only Deadline of October 31, 2012. Winner will be notified by November 16.

Saturday April 13 9:30–11:00 am

CLOSING BRUNCH

Sponsored by Seer Analytics LLC

Leading a Donor-Centered Organization in Changing Times

Penelope Burk Author, Trainer, Presenter and President, Cygnus Applied Research, Inc. Scott Haldane President and CEO, YMCA Canada Neil Nicoll President and CEO, YMCA of the USA

Friday April 12 8:00–9:30 am

LAST CHANCE TO VISIT THE EXHIBITS CONTINENTAL BREAKFAST

Due to requests for a General Session without a program to allow for more informal

networking over a meal, Friday morning will include a continental breakfast in the exhibits area. More information on page 17.

NEW IN 2013!

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SPECIAL SESSIONS

Wednesday April 10 1:00 –3:00 pm

YMCA IMPACT TOUR:

Experience Philanthropy in Action at the YMCA of Greater VancouverFee: $15 (includes refreshments)Advance sign-up required due to space limitations

Dress is casual; wear walking shoes

The new Robert Lee YMCA in downtown Vancouver provides the venue for this year’s tour. Learn how the former aging YMCA was transformed into a vibrant new urban Y that serves more than 14,000 members. The new centre is impressive but even more so was the effort expended to develop the right partnerships and raise the required funds to turn it into a reality.

While we are proud to showcase our work through the tour, we are more excited about generating opportunities for discussion and sharing among participants. A multi-disciplinary team from the YMCA of Greater Vancouver including development staff and volunteers from the capital campaign, branch executives and program staff will be on-site to tour you, answer questions and facilitate chances to learn from one another. Join the special session at 3:45 pm (see next column) for more details from the development partner.

Because the Robert Lee YMCA is just a five-minute walk from the conference hotel, NAYDO attendees unable to participate in the Wednesday tour are welcome to an abridged tour of the Robert Lee YMCA throughout the conference. Visit the Host Y Hospitality Centre next to conference registration in the hotel to sign up.


SPECIAL SESSION:

From Parking Lot to World Class Facility—A Case Study In Creating Social CapitalFocus is on development of the Robert Lee YMCA featured in Wednesday’s Tour

Stephen Butz President and CEO YMCA of Greater Vancouver

David Podmore Chairman and CEO Concert Properties Ltd.

The unique partnership between the YMCA of Greater Vancouver and Concert Properties Ltd. produced a break-through approach to creating social capital resulting in the development of the Robert Lee YMCA and a 42-storey condominium high rise in downtown Vancouver.

By unlocking the economic value of aging facility infrastructure, the strategic alliance created new investment capital that included selling density rights and innovative approaches to revenue-sharing.

Stephen and David, along with other key people involved in the development process, will talk about this unique partnership and important lessons learned. Participants will be able to determine the viability of this partnership model in their community.

This session will be particularly relevant for attendees from YMCAs in large urban centres and is designed for a more advanced audience.


SPECIAL SESSION:

Philanthropy Forums Complimentary coffee

Much information is shared, ideas inspired, and knowledge gained during the conference but what’s next? What happens when you return to your Y? Philanthropy Forums provide a venue to meet with your Y delegation or one of these attendee groups to debrief and envision next steps. Other groups who would like to meet at this time can make arrangements in advance through the NAYDO Office.

INTERNATIONAL ATTENDEESFacilitators: Selma Zaidi World Alliance of YMCAs

Mary Tikalsky YMCA of the USA

Renata Ferrari YMCA of the USA

YMCA CAMPING PROFESSIONALSFacilitator: John Duntley YMCA of the USA

NAYDO YOUNG PROFESSIONALS CLASS OF 2013Facilitator: Jan Brogdon NAYDO Young Professionals Chair Florida’s First Coast YMCA

NEW IN 2013!



A CALL TO ACTION SPECIAL SESSION:

Does Your YMCA Underestimate Its Value to Impact Investors?Panel Moderator: Kevin Trapani President & CEO The Redwoods Group

Panel Members: Diana Wells President, Ashoka Another leader in Impact Philanthropy to be announced

In this moderated discussion lead by Kevin Trapani, panel members will discuss how YMCAs can work with new philanthropists to move social impact to scale. Defining and understanding impact investing requires the ability to identify the greatest needs in your community, to understand the essential role of collaboration in moving solutions to scale and to appreciate the importance of measuring your impact. Hear the thoughts of our highly esteemed panel members on what appeals to them about working with the YMCA movement and their vision of the Y working with impact investors. Examples of where there is this kind of work at scale in the Y today will be shared along with a unique challenge to YMCAs in attendance to implement the concept after the conference.

THE TAKE-HOME CHALLENGE: Identify the top three social problems in your community, pick one and build a plan to address it that includes collaborative partners, a specific goal and metrics that measure impact. An existing project is eligible if the focus is on moving it to scale.

Winner of the top plan will be awarded a $25,000 grant in the fall of 2013.

SOCIAL EVENTSWednesday April 10 3:00–6:00 pm

SPECIAL SOCIAL EVENT:

Bringing People Together Opening Reception in the Exhibit Area

Complimentary hors d’oeuvres, beverages and a cash bar

Kick off the conference with food, fun and friends at the grand opening celebration. It is an ideal time to relax, enjoy some refreshments, reunite with old friends, welcome new attendees, and get better acquainted with the products and services of our exhibitors.



Excellence in Fundraising ReceptionComplimentary beverages and cash bar

Come early for the Eagle Awards Banquet to enjoy complimentary beverages and a cash bar near the entrance to the General Session Ballroom. Cash bars will remain open during dinner for your convenience.



Global Philanthropy Dessert Reception

Complimentary desserts, beverages and a cash bar

Join key global YMCA leaders at the Global Philanthropy Dessert Reception following the Eagle Awards Banquet for a unique opportunity to network, learn and share perspectives, ideas and experiences in YMCA philanthropy. The culture of philanthropy is growing in YMCAs in many countries and this event gives you easy access to connect with our international attendees.



An Inter-ACTIVE Evening of Fun at the British Columbia (BC) Sports Hall of Fame

Complimentary appetizers, beverages and a cash bar

At the YMCA we know the positive role sports and physical activity plays in peoples’ lives—from children to older adults. Sports influence how we learn, instill a lifelong love of activity and bring people together around a shared pastime. Start your free Friday night in Vancouver by joining fellow conference attendees for an interactive and engaging cocktail party at the BC Sports Hall of Fame. Immerse yourself in British Columbia’s rich sport heritage and enjoy some appetizers.

The BC Hall of Fame showcases Canadian athletes who have accomplished greatness, inspiring Canadians to pursue their dreams.

Optional attire for sports enthusiasts: While the usual conference attire is acceptable, we think it would be fun if you wore your favorite sports jersey (or YMCA attire) and comfortable shoes to the event! (Don’t worry, Vancouver is a pretty casual place so you’ll be fine for the restaurants you might dine at later that night.)

Optional Guided City Tour on the walk: Meet in the Fairmont Hotel Vancouver lobby between 5:15 and 7:00 pm, for a guided tour on your 15-minute walk to the BC Sports Hall of Fame. Volunteers will guide conference attendees along “Vancouver’s Run Way,” Robson Street, highlighting major landmarks and Vancouver’s cosmopolitan culture. Other transportation options will be provided in the Advance Packet.

8 NAYDO 2O13: BRINGING PEOPLE TOGETHER | 32ND ANNUAL CONFERENCE ON YMCA PHILANTHROPY8 NAYDO 2O13: BRINGING PEOPLE TOGETHER | 32ND ANNUAL CONFERENCE ON YMCA PHILANTHROPY

EDUCATIONAL SESSIONS OVERVIEW

Year after year, YMCA staff and volunteers report that the Educational Workshops are the top reason for attending the NAYDO conferences. Based on feedback from past attendees, the following features are new in 2013:

NEW IN 2013!

15+ YEARS IN FINANCIAL DEVELOPMENT: ADVANCED FORUMSAdvanced Forums are designed as smaller group sessions limited to attendees with 15+ years of financial development experience on a first come first served basis.

Past attendees with 15+ years of experience in financial development were surveyed for topics they would most like to discuss with their peers. Their input resulted in the following three sessions:

Thursday 11:00 am–12:15 pm

MAJOR GIFTSBill Sturtevant Sturtevant Fundraising Consulting

Friday 9:30–10:15 am

DONOR-CENTERED BOARDPenelope Burk Cygnus Applied Research, Inc.

Friday 2:15–3:30 pm

DONOR STEWARDSHIPLynne Wester Donor Relations Guru Mary Tucker YMCA of Greater Charlotte

TIME 2 TALKTime 2 Talk is a pilot project in 2013. Selected workshop presenters will be available during the round immediately after their workshop for a more in-depth discussion of their topic. If after you attend their workshop, you want to further your knowledge of the topic in a small table group discussion with the presenter, take advantage of the sessions labeled as Time 2 Talk. Presenters participating in this pilot project are:

Thursday 3:45–5:00 pm

Andrea McManus, CFRE Weaving Ethics Into Your Organizational Culture

Friday 11:00 am–12:15 pm

Bob Ecklund YMCA of Pierce & Kitsap Counties A Personalized Approach to Capital Fundraising

Connie Maguire, CFRE Netzel Grigsby Associates Winning at Major Gifts! Are You Ready to Step Up Your Cultivation & Solicitation Plan?

Vivian A. Smith, CFRE Liberty Quest Enterprises, Inc. Trends: A Changing World of Donors and Volunteers

Friday 3:45–5:00 pm

Adam L. Clevenger and Ryan T. Johnson YMCA of the USA Success is in the Details: Collecting, Evaluating and Using Annual Campaign Metrics

April Benetollo, Daxko Amping Up the Annual Campaign with Online Donor Pages

Len Masengale & Mark Leonard (Volunteer) YMCA of Greater Houston/Camp Cullen Raising A Camp Full of Donations


EDUCATIONAL TRACKS Educational tracks are designed to guarantee that all aspects of YMCA financial development are covered in some way:

Annual Support

Capital Development

Major and Planned Gifts

Board and Volunteer Development

Marketing and Communications

Special Interest (for topics which may not fit under the traditional tracks)

SESSION SELECTIONMix and match sessions to meet your YMCA’s needs. Unless specifically noted, no advance sign-up is required. Visit www.naydo.org for complete workshop descriptions and outcomes. For some workshops there is overlap in terms of the focus among several tracks so read the description before choosing to attend based on track name or title alone.

While you may attend any workshop you want, presenters have identified the groups their material will be most helpful to by using the following codes listed by the track name in each session listing:

NFD New Financial Development Staff

SFD Seasoned Financial Development Staff

MC Marketing and Communications Staff

PD Program and Membership Directors

EX Executive Directors, CEOs and COOs

BD Board Members

FV Fundraising Volunteers

ALL Everyone

CREDITSCFRE CREDITApproved conference sessions provide Certified Fund Raising Executive (CFRE) certification credit. A tracking form is provided in the NAYDO Onsite Program Guide. Attend the Thursday morning CFRE session to learn more about this certification.

Y-USA LEADERSHIP COMPETENCY CREDITSFor attendees from YMCAs in the US, participation in the NAYDO Conference earns you two Leadership Competency Credits (LLC) for recertification of the YMCA of the USA Leadership Certification. It is your responsibility to supply the necessary information on the registration form to receive these credits; it will not happen automatically. Contact [email protected] if you have questions.

Educational sessions are organized in tracks designed to guarantee that all aspects of YMCA financial development are covered. Unless noted, no advance sign-up is required and you can mix and match educational sessions to meet your needs.

NAYDO 2013

WHAT IS ADVANCED LEVEL?The title Advanced Level indicates a session is designed for those with multiple years of experience in financial development who are also not new attendees at the NAYDO conference.

The title 15+ years of Financial Development: Advanced Forums is different. These are smaller group sessions where no one with less than 15 years of financial development experience will be able to participate.


PRECONFERENCE

Wednesday April 10 8:00 am–4:30 pm

CAPITAL DEVELOPMENT TRACK (NFD, SFD, EX, BD)

Y-USA Capital Development Planning & Readiness WorkshopAdvance Sign-up Required. Cost: $100 (certification fee, lunch and materials)Courtney Weiland, CFRE, YMCA of the USAYuriy B. Zajac, AIA, Associate RAIC YMCA of the USAErik J. Daubert, MBA, ACFRE Nonprofit Management SpecialistDavid Ports, YMCA of the USACarol Schmidt, CFRE, YMCA of the USA

If there is a capital project or campaign in your Y’s future and you are just beginning your planning process, this session is strongly recommended for CEOs, Executive Directors, Board Members and financial development staff. It will help position you for success and avoid costly mistakes by acquainting you with the recommended, “tried and true” eight phase process and planning model.

NOTE: The early start time on Wednesday for this session may require that you arrive Tuesday night; book your flight and hotel reservations accordingly.

For questions about content, contact: Carol Schmidt, CFRE Senior Financial Development Specialist Y-USA [email protected]

EDUCATIONAL SESSIONS Thursday April 11 8:00–8:45 am

SPECIAL SESSION: GET THE RECOGNITION YOU DESERVE WITH CFRE CERTIFICATION!

Make your Next Career Move by Becoming a Certified Fund Raising Executive Joan Marie Belnap, CFRE YMCA of Northwest North Carolina

Carol Schmidt, CFRE YMCA of the USA

Jay Lowden, CFRE YMCA of Superior California

Join a Y-USA staff member, a CEO and a CDO of a large YMCA to hear how becoming a CFRE has supported each of their career achievements. Participants will get an orientation on the application process and criteria as well as tips for preparing for the certification test. It’s well worth the effort to stand out as a YMCA professional proficient in strategic philanthropic leadership.



THURSDAY MORNING EDUCATIONAL SESSIONS: ROUND 1

Thursday April 11 11:00 am–12:15 pm

For the first time, workshops have been scheduled before lunch on Thursday, enabling NAYDO to offer even more sessions!

CAPITAL DEVELOPMENT TRACK (ALL)

Developing a Campaign Communications Plan: The Who, What, When, Where and HowBrenda A. Marsian, CFRE Becket-Chimney Corners YMCA

MAJOR & PLANNED GIFTS TRACK (NFD, SFD, EX, BD, FV)

Donor-Centered Fundraising for Major Gifts–Beyond Chairman’s Round TablesLacey LaPointe YMCA of Metropolitan Dallas

BOARD & VOLUNTEER DEVELOPMENT (ALL)

Inside the Mind & Heart of a PhilanthropistJerold Panas Jerold Panas, Linzy & Partners

Tom Taylor (Volunteer) YMCA of Pierce & Kitsap Counties

ANNUAL SUPPORT TRACK (SFD, MC, EX)

Regional Collaboration: A Model For SuccessD. Todd Gray YMCA of Greater Richmond

Kathy Baba Peninsula Metropolitan YMCA

Leslie Bryant Peninsula Metropolitan YMCA

ANNUAL SUPPORT TRACK (NFD, EX, BD, FV)

Starting a NEW Staff-Supported and Volunteer-Led Best Practice Annual Community Support CampaignJason Shearer Missoula Family YMCA

Jon T. Lange Missoula Family YMCA

BOARD & VOLUNTEER DEVELOPMENT (EX, BD)

Volunteer Staff Partnerships – Creating Genuine Connections to Build Community TogetherFaiza Kanji YMCA of Greater Toronto

Bryan Dawson (Volunteer) YMCA of Greater Toronto

MARKETING & COMMUNICATIONS TRACK(SFD, MC)

Anatomy of Engagement MarketingMark Hierlihy, CFRE C’volution

NEW IN 2013!

SPECIAL INTEREST TRACK

(SFD, EX, BD) —Advanced Level

New Markets Tax Credits: A Powerful Capital Project Funding SourceJohn Adamucci Community Funding Group

Rig Riggins YMCA of Greater Pittsburgh

Shaun Gill Ascent Law Group

Aggie Sweeney Collins Group

SPECIAL INTEREST TRACK (ALL)

Cultural Competency and Fundraising: First Do No Harm!Jim Milligan YMCA of Greater Toronto

15+ YEARS IN FINANCIAL DEVELOPMENT: ADVANCED FORUM

Major GiftsBill Sturtevant Sturtevant Fundraising Consulting


ANNUAL SUPPORT TRACK (NFD, PD, EX, BD, FV)

Revisit the Fundamentals for Jumpstarting Your Staff-Supported Volunteer-Led Annual Community Support Campaign Sandy Turner Akron YMCA

Local YMCA Representatives

CAPITAL DEVELOPMENT TRACK (NFD, SFD, EX, BD, FV)

Capital Development Planning & Readiness for Fundraising at Your YDavid Ports YMCA of the USA

Erik J. Daubert, MBA, ACFRE Nonprofit Management Specialist

MAJOR & PLANNED GIFTS TRACK (NFD, SFD, EX, BD, FV)

How to Ask for the Major and Planned Gift–Tools and TechniquesBill Sturtevant Sturtevant Fundraising Consulting

MAJOR & PLANNED GIFTS TRACK (NFD, EX, BD, FV)

Fundamentals: Starting or Reinvigorating a Sustainable Endowment Program for Any Size YSuzanne S. Iler YMCA of Middle Tennessee

Nick Zimmer Montgomery County Family YMCA

BOARD & VOLUNTEER DEVELOPMENT (EX, BD)—Advanced Level

Facing the Same Dilemnas…Build a New Board to Face Them Today!Dave Sternberg Loring, Sternberg and Associates

SPECIAL INTEREST TRACK (NFD, SFD, PD, EX, BD, FV)

The Logic of Grant Seeking: Outcome-Based Planning and Evaluation as a Key Funding StrategyJulie Alsup YMCA of Greater Kansas City

Jenny Frenzel YMCA of Greater Kansas City

SPECIAL INTEREST TRACK (SFD, EX)—Advanced Level

Propelling Positive Change to Maximize Financial DevelopmentTom Lowery YMCA of the USA

ANNUAL SUPPORT CAMPAIGN TRACK (ALL)

Creating an Appreciation Committee: How to Thank Your Donors, Make Them Know You Really Mean It, and NOT Ask for Money!Chris Coker YMCA of Boulder Valley

Susan Coker YMCA of Boulder Valley

Joan Chartrand YMCA of Boulder Valley

MARKETING & COMMUNICATIONS TRACK(NFD, SFD, MC, PD)

All Things DigitalDana Maurer YMCA of Greater Houston

Natalie Swallow YMCA of Greater Houston

SPECIAL INTEREST TRACK (SFD, EX, BD, FV)

Weaving Ethics Into Your Organizational CultureAndrea McManus, CFRE Board Chair, AFP International

Plus: Time 2 Talk 3:45–5:00 pm

TIME 2 TALK Attendees who want a more in-depth discussion with Andrea McManus on the topic of Weaving Ethics Into Your Organizational Culture may meet from 3:45–5:00.

PHILANTHROPY SCHOOL


Choose a 3-hour Philanthropy School session or a 1.25-hour Round 2 session and have time to participate in a special session, a Philanthropy Live! project, Time 2 Talk, or free time.

EDUCATIONAL SESSIONS: ROUND 2


These 1.25-hour sessions allow optional activities after 3:30 pm.


EDUCATIONAL SESSIONS




Note the sessions offering Time 2 Talk. Those presenters will offer more in-depth discussion on their topics from 11:00 am–12:15 pm.

ANNUAL CAMPAIGN TRACK (NFD, SFD, EX, BD)

Back by popular demand from 2012:

Six Winning Strategies for Annual Support Campaigns That Really Work!Brad Davis YMCA of the Triangle

Bruce Ham YMCA of the Triangle

CAPITAL DEVELOPMENT TRACK(NFD, SFD, FV)

A Personalized Approach to Capital FundraisingBob Ecklund YMCA of Pierce & Kitsap Counties

Michelle LaRue YMCA of Pierce & Kitsap Counties

Plus: Time 2 Talk 11:00 am–12:15 pm

MAJOR & PLANNED GIFTS TRACK (ALL)

Legacies: How to Get Lots More of ThemHarvey McKinnon Harvey McKinnon Associates

MAJOR & PLANNED GIFTS TRACK (SFD, EX, BD, FV)

Winning at Major Gifts! Are You Ready to Step Up Your Cultivation & Solicitation Plan?Rick Politte, CFRE Southeast Ventura YMCA

Connie Maguire, CFRE Netzel Grigsby Associates


MARKETING & COMMUNICATIONS TRACK (NFD, MC, PD)

Marketing the Y Cause to Baby BoomersColin Milner International Council on Active Aging

Kristen Obaranec YMCA of Metro Atlanta


Generating Support for the Y Cause-A Nationwide Campaign in the USKate Coleman YMCA of the USA

SPECIAL INTEREST TRACK (SFD, MC, EX)—Advanced Level

Plan Y and Our Approach to Coordinated Philanthropy and Cause Advocacy in CanadaScott Haldane YMCA Canada

Local YMCA Representative


Trends: A Changing World of Donors and VolunteersVivian A. Smith, CFRE Liberty Quest Enterprises, Inc.



YOUTH MATTER! Involving Youth in VolunteerismFaiza Kanji YMCA of Greater Toronto

Chris Bowman YMCA of Greater Toronto

Youth Leader YMCA of Greater Toronto

15 + YEARS IN FINANCIAL DEVELOPMENT: ADVANCED FORUM

Donor-Centered BoardsPenelope Burk Cygnus Applied Research, Inc.

TIME 2 TALK Attendees at the Friday 9:30 am workshops listed as Time 2 Talk who want a more in depth discussion on the topic may join in small groups from 11:00 am–12:15 pm with the following presenters:

Bob Ecklund YMCA of Pierce & Kitsap Counties A Personalized Approach to Capital Fundraising

Connie Maguire, CFRE Netzel Grigsby Associates Winning at Major Gifts! Are You Ready to Step Up Your Cultivation & Solicitation Plan?

Vivian A. Smith, CFRE Liberty Quest Enterprises, Inc. Trends: A Changing World of Donors and Volunteers


ANNUAL SUPPORT CAMPAIGN TRACK (SFD, EX, FV)

The Research on Being Donor-CenteredPenelope Burk Cygnus Applied Research, Inc.

ANNUAL SUPPORT CAMPAIGN TRACK (NFD, SFD)

Tried and True: Fun and Effective Staff Engagement in Your Annual CampaignChristina Harley, CFRE YMCA of Western Ontario

Allison Ramchuk YMCA-YWCA of Okanagan

MAJOR & PLANNED GIFTS TRACK(SFD, EX, BD, FV)

Transformational Giving: Where the Heart Meets the Strategic PlanKatherine Alyea, CFRE YMCA of Greater Toronto

MAJOR & PLANNED GIFTS TRACK (SFD, EX, BD, FV)—Advanced Level

Planned Giving: A Case Study–Taking It Out of the BoxJeanette Heywood Jessica Rawn, CFRE Ian Veitch (Volunteer) Andrew Lorriman (Volunteer) YMCA of Simcoe/Muskoka

SPECIAL INTEREST TRACK(ALL)

An Innovative, Ready-Made Strategy to Engage a New Generation of DonorsVernon Delpesce YMCA of Greater Des Moines

BOARD & VOLUNTEER DEVELOPMENT(ALL)

Our Journey to Create A Culture of PhilanthropyCurt Hazelbaker Joan Marie Belnap, CFRE Fred Trivette (Volunteer) YMCA of Northwest North Carolina


Getting Things Done: Forming a Leadership Council to Impact Lasting ChangeTom Massey & Julie Sistrunk Daxko

Chuck Harris YMCA of South Hampton Roads (retired)

MARKETING & COMMUNICATIONS TRACK(MC, PD)

How a Targeted & Integrated Communications Campaign Increased Member Involvement & DonationsJamie Slater YMCA of Greater Toronto

Shannon Robertson YMCA of Greater Toronto

SPECIAL INTEREST TRACK (NFD, SFD, MC, EX, FV)

Financial Development: Learned Down Under, Applicable WorldwidePhilip Hare James Ellender Damien Mandla Jock Kelson (Volunteer) YMCA of Sydney (Australia)

ANNUAL SUPPORT CAMPAIGN TRACK(NFD, SFD, MC, EX, FV)

Amping Up the Annual Campaign With Online Donor PagesJim Pacey YMCA of Austin

April Benetollo Daxko


ANNUAL SUPPORT CAMPAIGN TRACK (NFD, SFD, EX)

Success is in the Details: Collecting, Evaluating and Using Annual Campaign MetricsAdam L. Clevenger YMCA of the USA

Ryan T. Johnson YMCA of the USA


CAPITAL DEVELOPMENT TRACK (NFD, EX, BD, FV)

Raising A Camp Full of Donations

Len Masengale YMCA of Greater Houston/Camp Cullen

Mark Leonard (Volunteer) YMCA of Greater Houston/Camp Cullen


MAJOR & PLANNED GIFTS TRACK(NFD, SFD, MC, EX, BD, FV)

Crafting & Implementing Relationship-Building Strategies for Major & Planned Gift DonorsBill Sturtevant Sturtevant Fundraising Consulting

MAJOR & PLANNED GIFTS TRACK (SFD, EX, BD, FV)—Advanced Level

YMCA Triangle Society: Multi-Year Annual Giving StrategiesJeremy A. Cooney, Esq. YMCA of Greater Rochester

Andrew Powers YMCA of Greater Rochester

BOARD & VOLUNTEER DEVELOPMENT (NFD, PD, EX, BD, FV)

Be Intentional, Inclusive, and Diverse in Volunteer RecruitmentLisa Y. Ramirez YMCA of Greater San Antonio

MARKETING & COMMUNICATIONS(SFD, MC, EX)

Maximize Your Marketing & Fundraising Efforts with Google GrantsSean Doles YMCA of Austin

Kevin Embree (Volunteer) YMCA of Austin



Note the sessions offering Time 2 Talk. Those presenters will offer more in-depth discussion on their topics from 3:30–5:00 pm.


Friday April 12 11:00 am –12:15 pm

Attendees at the 9:30 sessions listed as Time 2 Talk who want a more in-depth discussion on their topics may opt to attend small group discussions with those presenters.


MARKETING & COMMUNICATIONS(MC, PD, EX)

Y Voice Marketing in a Coupon Driven SocietyMary Mooney BurnsYMCA of Greater Kansas City

Gretchen Deaton YMCA of Greater Kansas City

SPECIAL INTEREST TRACK(ALL)

Engaging Young Professionals in the Y CauseA Presentation by Young Professionals Class of 2012

Blair Campbell YMCA of Greater Charlotte

Opa Owiye YMCA of Metropolitan Washington

Marcy VenJohn Garden City Family YMCA

Alison Smith YMCA of Greater Seattle

Lauren Martin Volusia Flagler Family YMCA

Kristen Madhuizen YMCA of the Greater Twin Cities

Tera Henrich YMCA of the Rockies

15+ YEARS IN FINANCIAL DEVELOPMENT: ADVANCED FORUM

Donor StewardshipLynne Wester Donor Relations Guru

Mary Tucker YMCA of Greater Charlotte

ANNUAL SUPPORT CAMPAIGN TRACK (ALL)

CONNECTION 365: Maximizing Camp’s Greatest Asset – Relationships!Kathryn Dobbs Frost Valley YMCA

Mike Bussey & Jon Simons Donor By Design Group LLC

CAPITAL DEVELOPMENT TRACK(NFD, SFD, PD, EX, BD, FV)

Involving Teens in a Capital CampaignFran Gallati YMCA of the Central Bay Area

MAJOR & PLANNED GIFTS TRACK (NFD, PD, EX, BD, FV)

Bridging the Gap Between Prospect Identification and Making the AskMichele Goodrich Donor By Design Group LLC

MAJOR & PLANNED GIFTS TRACK (SFD, EX, BD, FV)

Incorporating Endowment in a Comprehensive CampaignSuzanne S. Iler YMCA of Middle Tennessee


Vision vs. Mission: How to Elevate Both in a Responsible Manner by Aligning Fundraising EffortsSue O’Connor & Shona Eland YMCA Victoria (Australia)

MARKETING & COMMUNICATIONS TRACK (MC, EX, BD)

Positioning the YMCAs in Canada as a Charity of ChoiceMeghan Reddick YMCA Canada

MARKETING & COMMUNICATIONS TRACK(SFD, MC, PD, EX)—Advanced Level

Leveraging the Brand for Financial DevelopmentAmy McNeil YMCA of the USA

Wendy Currie YMCA of the USA


People Power: Leveraging Powerful Grants Through CollaborationPaul Andresen Anaheim Family YMCA

John Guastaferro Anaheim Family YMCA

Carolyn Carpenter Anaheim Family YMCA

TIME 2 TALK Attendees at the Friday 2:15 pm workshops listed as Time 2 Talk who want a more in depth discussion on the topic may join in small groups from 3:45–5:00 pm with the following presenters:

April Benetollo, Daxko Amping Up the Annual Campaign with Online Donor Pages

Len Masengale & Mark Leonard (Volunteer) YMCA of Greater Houston/Camp Cullen Raising A Camp Full of Donations

Adam L. Clevenger & Ryan T. Johnson YMCA of the USA Success is in the Details: Collecting, Evaluating and Using Annual Campaign Metrics



Attendees at the 2:15 sessions listed as Time 2 Talk who want a more in-depth discussion on their topics may opt to attend small group discussions with those presenters.



Note the sessions offering Time 2 Talk. Those presenters will offer more in-depth discussion on their topics from 3:30–5:00 pm.


VIP PROGRAM (VOLUNTEERS IN PHILANTHROPY)If you qualify to register at the volunteer rate, you qualify for the VIP (Volunteers

in Philanthropy) Program. No selection process, no additional fee, no sign-up required—you

are in! Created at the request of volunteer attendees at the 2012 conference, this program provides some VOLUNTEERS ONLY networking opportunities:

Wednesday April 10 6:00–7:00 pm

Check-in at the Moresby Room during this time to meet and greet other volunteers and pick up your VIP ribbon.

Thursday April 11 8:00–8:45 am

Hot Topics for Volunteers Only groups—Topics to be determined by volunteers under the leadership of YMCA of Greater Toronto volunteer Bryan Dawson and YMCA of Syracuse volunteer Maureen Drescher.


Last Chance to Visit the Exhibits Continental Breakfast—Tables will be reserved for “Volunteers Only” if you want to continue networking with other VIPs over breakfast.

NAYDO YOUNG PROFESSIONALS—CLASS OF 2013Application Deadline: December 4, 2012

This program is designed specifically for NAYDO members between the ages of 21 and 31 who have an interest in and passion for philanthropy. Visit www.naydo.org for program details and the application form. While participation involves no additional fee, it does involve a selection process and requires arrival in Vancouver in time for a 6:00 pm Young Professionals dinner and networking event on Wednesday, April 10. See below for all the events for Young Professionals Class of 2013.

Wednesday April 10 6:00–8:00 pm

Dinner and networking event for all applicants notified of selection for the Class of 2013


Hot Topics specifically geared to Young Professionals Class of 2013


Young Professionals 2013 Breakfast Meeting


Young Professionals 2013 Philanthropy Forum

If you have questions, contact: Jan Brogdon NAYDO Young Professionals Chair [email protected]

NETWORKING PROGRAMS AND EVENTS


NEW IN 2013!


Wednesday April 10 6:00 pm and on

WEDNESDAY NIGHT OF NETWORKING Wednesday evening will feature a number of events at various times following the 3:00–6:00 pm Opening Reception. The Night of Networking will include big events, small events, meetings and social functions, invitation only and open to everyone receptions, YMCA group get-togethers and sponsor/exhibitor events, and more. Attendees are encouraged to participate in as many networking opportunities as time permits. It is a great way to connect before the rest of the conference activities get started.

Confirmed at time of printing are the following events:

New Workshop Conveners/Hosts Orientation .................................6:00–6:30 pm (available as a webinar in advance)

VIP (Volunteers in Philanthropy) Check-in Opportunity .................6:00–7:00 pm (see page 16 for more information)

NAYDO Young Professionals Class of 2013 Dinner ...............................6:00–8:00 pm (see page 16 for more information)

Y-USA Regional Collaboration Leadership Meeting ........................................6:00–8:00 pm

Camping Professionals ..........6:30–8:00 pm

International Attendees ........6:30–8:30 pm

Sponsor/Exhibitor Events (to be announced at a later date)

To schedule your group/event, contact the NAYDO Office.


NEW ATTENDEE ORIENTATION & NETWORKING SESSIONFirst-time participants are invited and strongly encouraged to attend a brief orientation and networking session that provides tips on making the most of your conference experience. Get an overview of the conference structure and the educational and networking opportunities it provides. Conference leaders will be on hand to answer questions and help you select the right workshops to meet your needs.

More networking and sharing time for one-on-one and small group interaction among new attendees.


AFFINITY GROUP TABLE DISCUSSIONS For attendees who are not participating in the new attendee orientation, table group

discussions will be available, organized by affinity—similar size YMCAs, same job titles, similar years of experience, etc. You can connect with other participants who are likely to share some of your same challenges and opportunities. Examples include “New to Fundraising; New to the YMCA”, “Program Staff Involvement in Fundraising”, “Financial Development Committees”, “Under Age 32 and New to the Y”, and “Marketing Directors.”

Contact the NAYDO Office to suggest other groups. Watch for an updated list in the Advance Packet emailed in early spring or visit www.naydo.org.

NOTE: At this same time, Volunteers Only table groups will be available as part of the VIP Program in the Moresby room.


HOT TOPICS Round A: 9:00–9:45 am Round B: 10:00–10:45 am

Sponsored by Y-USA Financial Development

The Hot Topics sessions provide opportunities to meet attendees with a shared interest. This is the time and place to discuss those topics not covered in any workshops, new concerns that may not have surfaced at the time workshops were selected, or any topic that would inspire and strengthen the philanthropic culture of your Y. Best of all, you can recommend topics you would like discussed.

Recommend Hot Topics on the registration form or through [email protected] (examples: “Donor Recognition”, “Major Gift Solicitation”, “When There is No Marketing Director”, and “Attracting and Retaining Great Campaign Volunteers”). A complete list will be included on the website and in the Advance Packet emailed to all registrants to help you decide in advance what table discussion would be most helpful to each member of your delegation. You can also volunteer to facilitate one of the groups!


LAST CHANCE TO VISIT THE EXHIBITS CONTINENTAL BREAKFAST

In response to last year’s attendee evaluations which requested a meal session with no program

to allow for more informal networking, we introduce the “Last Chance to Visit the Exhibits Continental Breakfast” on Friday morning. Visit the exhibits any time between 8:00–9:30 am, pick up something to eat and casually network with exhibitors and other attendees. Seating will be available in the British Columbia Ballroom where you can watch a continuous loop of winning videos from the 2013 Communications Awards.

NEW IN 2013!

NEW IN 2013!

NEW IN 2013!


MAKE A DIFFERENCE IN THE COMMUNITYDeepen your NAYDO 2013 experience and get inspired by participating in the third annual Philanthropy Live! program. Participants can choose from a menu of diverse projects that are sure to be memorable and make a significant difference in the lives of hundreds of people living in the community.

Multiple projects are scheduled not only on Wednesday but also during the conference Thursday afternoon

for those unable to arrive a day early. (See Dress for Success project listing.)

All NAYDO attendees can participate in Philanthropy Live! by bringing gently used business clothes

(women’s or men’s) and accessories to donate at the Philanthropy Live! booth at the conference open Wednesday to Friday.

HOW TO SIGN-UPWhen you register online or use the downloadable 2013 conference registration form you will find each project listed.Step One: Choose Your Project Step Two: Choose Your Shift

After your overall registration is processed, you will receive an email from the Philanthropy Live! Team confirming your involvement.

NOTE: If you are arriving in Vancouver by plane, the All Day or Morning Shifts will require you to make your hotel reservation for arrival on Tuesday, April 9th. If you have any difficulty getting a reservation for that night contact the NAYDO Office at [email protected].

PROJECT 1: DRESS FOR SUCCESS

Wednesday April 10 Shifts: 9:00 am–Noon and 1:00-3:00 pm

Thursday April 11 Shift: 3:45–5:00 pm

Dress for Success is a volunteer-driven organization dedicated to delivering programming and services to disadvantaged women. If you have an eye for style and love clothing, this is for you! Have fun sorting and merchandising donated clothing—that power suit you steam will help someone land their perfect job! Flex your customer service skills at the Dress for Success clothing donation bin.

PROJECT 2: GORDON NEIGHBOURHOOD HOUSE


Interior designers are needed to help make an important community space inviting and accessible to those in need. If you are great at design and love to sort and display clothes and other household items, you can help vulnerable families have clean and easy access to Gordon Neighbourhood House’s thrift store.

PROJECT 3: THE WESTEND SENIORS’ NETWORK


Isolation can be a huge issue for seniors, yet often it is one that is largely invisible to others. There is growing evidence that loneliness in old age is as bad for health as smoking and chronic loneliness can increase the risk of developing Alzheimer’s by 50 per cent. Yet, reaching isolated seniors often poses a conundrum to service providers in the community. How do you reach someone who, by definition, is largely cut off from the usual avenues of social connection?

Vancouver’s West End has the highest percentage of ‘live alone’ seniors in the city. This project gives NAYDO participants the chance to work with building managers in apartments in the West End that are home to a significant number of isolated seniors. Our cheerful and caring volunteers will staff ‘meet and greet’ tables at the buildings, offering tea, snacks and information on programs and resources available to seniors.

PROJECT 4: TAKE A HIKE

Wednesday April 10 Shift: All day 8:30 am–3:00 pm

Includes lunch

Take a Hike is a full-time alternative education program that engages at-risk youth through a unique combination of adventure-based learning, academics, counseling, and community involvement. If you love the outdoors—this event is for you. You’ll spend the morning meeting with the students and assisting program staff as needed. In the afternoon, you’ll participate with the group in an outdoor adventure!

VOLUNTEER IN THE COMMUNITY AND AT THE CONFERENCE!


PHILANTHROPY LIVE!Co-Sponsored by The Redwoods Group and NetVentures Corporation

NEW IN 2013!

NEW IN 2013!


PROJECT 5: YMCA BEACH AND LITTLE BEACH/MOLE HILL YMCA CHILD CARE


Here’s your opportunity to help get these child care centres prepped and ready for the busy year ahead. Children love to play outside, but it’s our job to ensure that their outdoor space is inviting, clean and safe. If you’ve got a green thumb and want to assist in the re-vitalization of this outdoor space for young children to enjoy–please sign up!

PROJECT 6: CANADIAN NATIONAL INSTITUTE FOR THE BLIND (CNIB)


The YMCA of Greater Vancouver’s association office recently moved into the same building as CNIB, the country’s primary resource for Canadians who are blind or partially sighted. We have learned more about the daily challenges facing their clients and the work CNIB does to ensure they have the skills, confidence and opportunities to fully participate in life. Volunteers for this project will help CNIB clients from across the lower mainland read their mail and other materials and fill out forms. This project is a great choice for those interested in making a meaningful contribution beyond manual labour! Satisfaction will be immediate as you support some very special people retain their independence.

PROJECT 7: SURREY WRAP PROJECT

Wednesday April 10 Shift: All day 9:00 am–3:00 pm

Includes lunch

The Wraparound Surrey Project brings together several community partners in Surrey, BC including the school district and police to provide longer-term, encompassing services and support for gang-associated youth and their families, as well as resources and education for the broader community. Through the project, 11 to 17 year old students exhibiting risk factors are provided a personalized care plan to address the risks that may lead to gang-associated behaviour. The plan extends into most facets of the young person’s life; personal, family, school, peer and community; thus “wrapping” the student with a network of support and encouragement. Join this project if you’d like to learn more about this impressive program, help beautify an inner city school and play games with youth.

PHILANTHROPY LIVE! VOLUNTEERS APPRECIATION RECEPTION Co-Sponsored by The Redwoods Group and NetVentures Corporation


If you volunteer for a Philanthropy Live! project or donate a clothing item onsite at the Philanthropy Live! booth—this reception is for you! The NAYDO Council, The Redwoods Group and NetVentures Corporation wish to thank you for generously donating your time and treasure during the conference to serve others. In the spirit of Bringing People Together, this after-dinner reception will celebrate our collective volunteer efforts to make a meaningful impact in the Vancouver community. This work would not be possible without the dedication of so many to advancing the NAYDO mission to inspire and strengthen the philanthropic culture of the YMCA.

CONFERENCE VOLUNTEERSNAYDO is a volunteer-driven organization and each year relies on hundreds of attendees to volunteer in numerous capacities–from serving on the NAYDO Council providing strategic direction, to the Conference Committee which handles all of the advance planning to the opportunities described below. If you would like to assist at NAYDO 2013, please sign-up on the registration form or notify the NAYDO office or the volunteer coordinator below.

The following shifts are available:

REGISTRATION VOLUNTEERSDale Nissley, Coordinator [email protected]

Wednesday: Noon–3:00 pm or 3:00–6:00 pm Thursday: 7:00–10:00 am or 9:30 am–12:30 pm

WORKSHOP SESSION VOLUNTEERSTina Williams, Coordinator [email protected]

Shifts may be on Thursday or Friday.

Workshop Hosts act as ushers and distribute handouts, etc. Workshop Conveners introduce and assist workshop presenters.

An orientation for new hosts and conveners on Wednesday from 6:00–6:30 pm (or participate by webinar in advance)

TABLE GROUP FACILITATORPaul Stanzione, Coordinator [email protected]

Thursday 8:00–8:45 am New Attendee Session or Affinity Group Table Discussions

Thursday 9:00–10:45 am Hot Topics Table Group Facilitator


SPECIALTY STATIONS

Daxko Rejuvenation Station When you visit the exhibits in the Pacific Ballroom, simply look to the stage to locate Daxko’s Rejuvenation Station. Relax and unwind away from the conference hustle and bustle. In this inviting space, you can rest your conference-weary legs, grab a “pick me up,” and learn proven strategies from Team Daxko to rejuvenate the fundraising efforts at your YMCA. After a few moments at Daxko’s Rejuvenation Station, you’ll return to sessions refreshed, focused and energized!

iNAYDO Sponsored by Donor By Design Group LLC

Make your conference experience come alive before, during and after your time in Vancouver through iNAYDO, the online experience of the NAYDO Conference. iNAYDO uses interactive social media tools to bring the conference to life online for attendees and those at home.

Look for iNAYDO right across from Conference Registration. This the hub where you will find Donor By Design staff posting blogs, photos, etc. during the conference. For those without smart phones or internet access, use the iNAYDO location to post to social media outlets about the conference. As a virtual hub to engage, learn and connect, iNAYDO demonstrates the power of social media to deepen relationships and advance your Y’s philanthropic efforts.

iNAYDO Social Networking for Non-Attendees If you cannot attend the NAYDO Conference, members can watch the real-time conference blogs and general posts including photos, videos, session recaps and more brought to you by NAYDO and powered by Donor By Design Group. Twitter, Facebook and blog postings are available year-round, but will be most active during the months of April and May.

Follow us on Facebook: facebook.com/iNAYDO

Follow us on Twitter: twitter.com/YMCA_NAYDO


EXHIBITS OPEN

Wednesday: 2:00–6:00 pm 6:00 pm on—Night of Networking Includes sponsor and exhibitor events

Thursday: 8:00 am–12:30 pm 3:30–5:00 pm

Friday: 8:00–9:30 am Last Chance to Visit Exhibits Continental Breakfast

SPONSORS AND EXHIBITORS

Our sponsors and exhibitors help underwrite the NAYDO Conference and provide the latest in techniques, ideas and innovations to make your philanthropic initiatives and YMCA operations creative and successful. Here are the sponsors and exhibitors as of September 10, 2012.

Visit www.naydo.org to find links to each company’s website on the sponsors and exhibitors page.

PREMIER SPONSOR

Star Trac Participant Gift

PREMIER CO-SPONSORS

The Redwoods GroupNetVentures Corporation Philanthropy Live!

MAJOR SPONSOR

Blackbaud Eagle Awards Banquet

MEAL SPONSORS

Daxko Opening Luncheon

Active Network, Communities Communications Awards Friday Luncheon

Seer Analytics LLC Saturday Brunch

SPECIALTY SPONSORS

Donor By Design Group LLC Social Media

Gallagher Risk Management Services Registration/Information Centre

Jules and Associates, Inc. Hotel Key

Jerold Panas, Linzy and Partners Advance Packet

YMCA of the USA Financial Development Hot Topics

PSAV Meal Ticket

TRACK SPONSORS

Netzel Grigsby Associates, Inc. Capital Development

Life Fitness Special Interest

PREMIER EXHIBITORS

Blackbaud

Daxko

Matrix Fitness

NetVentures Corporation

Octane Fitness

Star Trac

The Redwoods Group

EXHIBITORS

Active Network, Communities

Christensen Computer Company, Inc.

Community Funding Group

Crescendo Interactive

Donor By Design Group LLC

Gallagher Risk Management Services

iMember Group

Jerold Panas, Linzy & Partners

Jules and Associates, Inc.

Life Fitness

Netzel Grigsby Associates

Philadelphia Insurance Companies

Precor

PSAV

Seer Analytics LLC

StairMaster

Symmetrical Solutions

Technogym

TechSoup Global

YMCA of the USA Financial Development

YMCA of the USA International/World Service


FREE TIME IN VANCOUVER! Host Y Hospitality CentreYMCA of Greater Vancouver staff and volunteers will be ready and willing to help you at the Host Y Hospitality Centre located adjacent to the Registration/Information Centre at The Fairmont Hotel Vancouver. Visit us for local restaurant, shopping and sightseeing recommendations, directions to the Robert Lee YMCA, group fitness opportunities, help around the hotel and other local area information that will add to your conference experience.

OPEN HOURS:Wednesday .......7:30 am–7:00 pm

Thursday ...........7:30 am–7:00 pm

Friday .................7:30 am–5:15 pm

Saturday ............7:30 am–9:00 am

While visiting, we encourage conference attendees to explore Vancouver. With an endless list of sights to see and activities to participate in, the Host Y Committee has prepared some Top 10 lists to help your planning.

Further details and contact/reservation information, schedules and maps will be provided in your NAYDO 2013 Advance Packet and on-site at the Host Y Hospitality Centre. For more information on any of the following options or additional attractions, please contact:

Liia Vuur [email protected]

TOP 10 THINGS TO CHECK OUT DURING THE CONFERENCE: 1. Explore Robson and Granville Street www.robsonstreet.ca and www.granvillestreet.com

2. Explore Cosmopolitan Yaletown and Historic Gastown www.yaletown.ca and www.gastown.ca

3. Walk the seawall (guided tours provided) www.vancouver.ca/parks-recreation-culture/seawall.aspx

4. Go to the Robert Lee YMCA for a workout! www.robertleeymca.ca

5. Discover Stanley Park/English Bay www.vancouver.ca/parks-recreation-culture/stanley-park.aspx

6. Visit a food truck! www.streetfoodapp.com/vancouver or go out to eat www.foodvancouver.com

7. Rent bikes and pedal around town www.seawalladventurecentre.com

8. Harbour Centre Vancouver Lookout www.vancouverlookout.com

9. Explore Granville Island www.granvilleisland.com

10. Take a guided tour through China Town www.vancouver-chinatown.com

TOP 10 THINGS TO DO BEFORE OR AFTER THE CONFERENCE: 1. Explore Granville Island www.granvilleisland.com

2. Visit the Vancouver Aquarium www.vanaqua.org

3. The Vancouver Art Gallery www.vanartgallery.bc.ca

4. Explore Stanley Park www.vancouver.ca/parks-recreation-culture/stanley-park.aspx

5. Visit Kitsalano/Kitsalano beach www.kitsilano.ca

6. Take a trip to Whistler www.whistler.com

7. Walk the Capilano Suspension Bridge www.capbridge.com

8. Visit Victoria/Vancouver Island www.tourismvictoria.com

9. Climb/ride up Grouse Mountain www.grousemountain.com

10. Visit Dr. Sun Yat-Sen’s Classical Chinese Gardens www.vancouverchinesegarden.com


22 NAYDO 2O13: BRINGING PEOPLE TOGETHER | 32ND ANNUAL CONFERENCE ON YMCA PHILANTHROPY 22 NAYDO 2O13: BRINGING PEOPLE TOGETHER | 32ND ANNUAL CONFERENCE ON YMCA PHILANTHROPY

CONFERENCE SCHEDULE WEDNESDAY APRIL 10

7:30 am–7:00 pm REGISTRATION/INFORMATION CENTRE & HOST Y HOSPITALITY CENTRE OPEN Sponsored by Gallagher Risk Management Services

8:00 am–4:30 pm PRECONFERENCE: Y-USA Capital Development Planning and Readiness Workshop (Advance Sign-Up and Fee Required)

PHILANTHROPY LIVE! COMMUNITY SERVICE PROJECTS Sponsored by The Redwoods Group and NetVentures Corporation

9:00 am–Noon PROJECT 1: or 1:00–3:00 pm Dress for Success

9:00 am–Noon PROJECT 2: or 1:00–3:30 pm Gordon Neighbourhood House

9:00 am–Noon PROJECT 3: or 1:00–3:00 pm The Westend Senior’s Network

8:30 am–3:00 pm PROJECT 4: Take a Hike (Full-day shift includes lunch)

9:00 am–Noon PROJECT 5: or 1:00–3:30 pm YMCA Beach and Little Beach/Mole Hill YMCA Child Care

9:00 am–Noon PROJECT 6: or 1:00–3:00 pm Canadian National Institute for the Blind (CNIB)

9:00 am–3:00 pm PROJECT 7: Surrey Wrap Project (Full-day shift includes lunch)

1:00–3:00 pm YMCA IMPACT TOUR: Experience Philanthropy in Action at the YMCA of Greater Vancouver (Advance sign-up and fee required for this tour/session at the Robert Lee YMCA)

2:00–6:00 pm EXHIBITS OPEN

3:00–6:00 pm OPENING RECEPTION IN EXHIBIT AREAS Bringing People Together Food, Cash Bar and Fun!

NIGHT OF NETWORKING EVENTS

Orientation for New Workshop Conveners/Hosts

Volunteers in Philanthropy (VIP) Program Check-In

Young Professionals Class of 2013 DinnerY-USA Regional Collaboration Leadership Meeting

Camping Professionals

nternational Attendees Gathering Sponsor/Exhibitor Events (to be determined)

NEW FOR 2013! MOBILE EVENT GUIDE You will be able to access and view your customized session selections on your mobile device by using the link provided in your confirmation email. The conference schedule will be in the Mobile Attendee Event Guide closer to the event dates. See page 27 for an important reminder about international data plans.


THURSDAY APRIL 11


7:30 am–12:30 pm EXHIBITS OPEN (Complimentary Coffee)

8:00–8:45 am SPECIAL SESSION CFRE Certification: Get the Recognition You Deserve

8:00–8:45 am MORNING NETWORKING EVENTS: Young Professionals Class of 2013 Volunteers in Philanthropy (VIP) Program New Attendees Session (includes networking time) Affinity Group Table Discussions

Attendees with similar job descriptions, experience level, same size Ys, etc.

9:00–9:45 am HOT TOPICS–ROUND A

10:00–10:45 am HOT TOPICS–ROUND B

11:00–12:15 pm EDUCATIONAL TRACK SESSIONS ROUND 1

12:15 pm DOORS OPEN FOR LUNCHEON

12:30–2:00 pm GENERAL SESSION Opening luncheon featuring John Furlong Bringing People Together for a Common Cause Sponsored by Daxko

2:15–5:00 pm PHILANTHROPY SCHOOL


3:45–5:00 pm AFTERNOON OPTIONS (if not in Philanthropy School): Exhibits Open Philanthropy Live! Dress for Success (offsite) Time 2 Talk Special Session: From Parking Lot to World Class Facility—

A Case Study in Creating Social Capital in Vancouver Free Time in Vancouver

6:00–7:00 pm EXCELLENCE IN FUNDRAISING RECEPTION

7:00–9:00 pm EAGLE AWARD BANQUET Featuring Harvey McKinnon The Power of Giving: How Giving Back Enriches Us All Sponsored by Blackbaud

9:00–10:30 pm GLOBAL PHILANTHROPY DESSERT RECEPTION

9:00–10:30 pm APPRECIATION RECEPTION FOR PHILANTHROPY LIVE! VOLUNTEERS Sponsored by The Redwoods Group and NetVentures Corporation

FRIDAY APRIL 12


8:00–9:30 am LAST CHANCE TO VISIT THE EXHIBITS CONTINENTAL BREAKFAST

8:15–9:00 am YOUNG PROFESSIONALS CLASS OF 2013 MEETING

8:15–9:00 am INTERESTED IN VOLUNTEERING FOR NAYDO 2014 COMMITTEE MEETING

9:30–10:45 am EDUCATIONAL TRACK SESSIONS ROUND 3

11:00 am–12:15 pm EDUCATIONAL TRACK WORKSHOPS ROUND 4

12:30–2:00 pm COMMUNICATIONS AWARDS LUNCHEON Featuring Sean Moffitt Digital Engagement at the YMCA-Wikibrands, Wikicauses Sponsored by Active Network, Communities



5:30–8:30 pm AN INTER-ACTIVE NIGHT OF FUN AT THE BC SPORTS HALL OF FAME Appetizers, cash bar, activities and networking Dinner on your own to enjoy Vancouver!

SATURDAY APRIL 13

7:30–9:00 am REGISTRATION/INFORMATION CENTRE & HOST Y HOSPITALITY CENTRE OPEN Sponsored by Gallagher Risk Management Services

7:45–8:45 am PHILANTHROPY FORUMS Young Professionals Class of 2013 International Attendees Camping Professionals

7:45–8:45 am SPECIAL SESSION Does Your Y Underestimate Its Value to Impact Investors? A $25,00 Grant Opportunity

9:00–10:30 am CLOSING BRUNCH Featuring Penelope Burk, Scott Haldane, Neil Nicoll Leading a Donor Centered Organization in Changing Times Sponsored by Seer Analytics LLC


CONFERENCE REGISTRATION Register online at www.naydo.org Under the conference tab on the NAYDO website, go to the registration link where you have the option to:

Register online and pay by credit card or checkDownload a printable registration form and pay by credit card or check

Wire transfers can be arranged for international attendees through the NAYDO office.

Register early for lowest rates and to guarantee a space. NAYDO conferences often fill to capacity months in advance. The seating capacity in Vancouver is limited to 1,200 attendees.

DATES TO REMEMBER: Members-Only Registration Deadline: October 31, 2012

Non-Member Registration Opens: November 1, 2012

Early Bird Registration Deadline: December 4, 2012

Registration Deadline: January 31, 2013

Late fee of $50 may be applied beginning February 1, however, the conference may be sold out by this date.

December 4, 2012 is also the deadline for:

ncial Assistance Requests

Applications.

(Details and forms at www.naydo.org.)

FEES INCLUDE MOST MEALSRegistration fees cover program and facility costs, presenter handouts on a flash drive, onsite program guide and mobile event guide, particpant gift, participation in the general sessions, educational workshops, special sessions and other events:

Wednesday: Opening Reception/Exhibits, Night of Networking

Thursday: Morning Coffee/Special Sessions and Exhibits, General Session luncheon, Philanthropy School & Educational Sessions, Excellence in Fundraising Reception, Eagle Awards Banquet, Global Philanthropy Dessert Reception

Friday: Last Chance to Visit the Exhibits Continental breakfast, Educational Sessions, Communications Awards Luncheon, and An Inter-ACTIVE Evening of Fun at the BC Sports Hall of Fame

Saturday: Morning Coffee, Special Session, Philanthropy Forums, Closing Brunch

Spouse/guest fees cover all of the above except: participation in the educational sessions, participant materials and gift.

MEMBERSHIP STATUSIf you are a member, conference rates are substantially lower. Membership must be current at time of registration and on the dates of the conference in order to qualify for the NAYDO Member Rates. The opportunity to join or renew is provided on the conference registration form (print and online versions found at www.naydo.org) and can be processed simultaneously with your conference payment.

REGISTRATION INFORMATION



REGISTRATION FEESFees are in US Dollars Members Only: Through October 31, 2012 NAYDO Member (Staff) ...........................$535** NAYDO Member (Volunteer) ..................$495

Early Bird: November 1–December 4 NAYDO Member (Staff) ...........................$585 NAYDO Member (Volunteer) ..................$515 Non-Member (Staff).................................$785 Non-Member (Volunteer) .......................$565

Regular: December 5–January 31, 2013* NAYDO Member (Staff) ...........................$635 NAYDO Member (Volunteer) ..................$535 Non-Member (Staff).................................$835 Non-Member (Volunteer) .......................$635

Spouse/Guest of Registrant .............$315 Financial Assistance Application .......$25

*Late Fee: After January 31, a late fee of $50 may be applied to above fees.

**Staff Members who pay in full with one payment by October 31st pay only $515.

PAYMENTPayment in Full During the Members Only registration period, as an incentive, staff who pay in full with one payment by October 31, 2012, pay only $515.

Deposit with Balance DueA minimum $100 non-refundable deposit (or $25 Financial Assistance Application Fee) is required at time of registration to secure space and ensure rate on date your registration is received in the NAYDO Office.

If you register early and pay only the deposit, the balance is due by January 31, 2013 and will be automatically charged to the same credit card or can be paid by check.

While the deposit is non-refundable it can be transferred to another registration in the same YMCA association by January 31, 2013. After that date the $100 is non-transferable as well as being non-refundable.

SUBSTITUTIONS

your delegation will receive a copy of the registered attendees from your Y by email and you will have the opportunity to make changes within a certain period of time so that the correct names can appear in the onsite program guide.

be made by contacting the NAYDO Office at [email protected], calling 504 464 7845 or faxing to 504 464 6718. You can also make them yourself online. Please provide the substitute’s complete contact information.

upon whether the substitute is a staff member or volunteer due to the different rates for each.

CANCELLATIONS Deadline for registration fee refunds and hotel cancellations is March 4, 2013

Registration Cancellation

On or before the cancellation deadline of March 4, 2013 requests for conference registration fee refunds (less the $100 non-refundable deposit) must be made in writing to [email protected] or by fax to the NAYDO Office at 504 464 6718. Cancellations received after the deadline are not eligible for a refund unless documentation of special circumstances is submitted and approved.

Hotel Cancellation

Until March 4, 2013, make all changes and cancellations to hotel reservations directly with your hotel. After that date, contact the NAYDO Office if you are cancelling rooms BEFORE you contact the hotel in the event that the NAYDO Office may need rooms for those on a waiting list.

FINANCIAL ASSISTANCE Deadline is December 4, 2012

New policy for 2013

Submit financial assistance online application form (available at www.naydo.org) by December 4, 2012. For your application to be considered, you must register for the conference and pay the $25 Financial Assistance Application Fee before December 4, 2012.

Should you receive assistance, the $25 will be automatically applied to your registration fee when you are notified in late December about your financial assistance award.

If you are notified in December that you did NOT receive assistance you will have the option of paying the October 31st rate and the $25 will be credited toward that amount or cancelling from the conference. The $25 is non-refundable and non-transferable.

For questions about financial assistance, contact the NAYDO Office or:

Susan Plank Financial Assistance Chair 918 728 3911 [email protected]

NAYDO REGISTRATION AND INFORMATION CENTRESponsored by Gallagher Risk Management Services

Make the Registration/Information Centre your first stop when you arrive at The Fairmont Hotel Vancouver. Registration can be the first of your many networking opportunities. We will remain open throughout the conference to answer questions and provide information.

Open Hours:Wednesday ...........7:30 am–7:00 pm

Thursday ...............7:30 am–7:00 pm

Friday .....................7:30 am–5:15 pm

Saturday ................7:30 am–9:00 am


CONFERENCE HOTELS AND TRAVEL INFORMATION


HOTEL RESERVATIONSReservations have been open since April 2012 so please note below hotel sold out status. Do NOT delay in making hotel reservations. If you discover that all three hotels are sold out, please contact the NAYDO Office before booking elsewhere. The NAYDO Office maintains a waiting list for our conference hotels and has an excellent reputation for getting attendees off the waiting list and into their preferred hotel.

CONFERENCE HOTEL RATES Mention NAYDO for rate applicable to all three hotels of $189 CAD, single or double room, plus tax of approximately 18%.

CONFERENCE SITEThe Fairmont Hotel Vancouver is a city landmark that will capture your heart and imagination. Reigning from her prestigious address on Georgia Street in the heart of Vancouver, this Grand Lady is surrounded by a diverse arts community of galleries and theaters, a thriving shopping district, exhilarating nightlife and world-class cuisine from every corner of the globe.

Conference sessions, meals and networking events will be held at the Fairmont Hotel Vancouver with just a few exceptions. Some of the Thursday morning sessions including the New Attendee, Affinity Group Table Discussions and Hot Topics sessions will take place across the street at The Hyatt Regency Vancouver and Friday night’s social event will be at the BC Sports Hall of Fame. Philanthropy Live! projects are held at offsite locations most of which are a short walk away.

FAIRMONT HOTEL VANCOUVER (The headquarters hotel is sold out)

The Fairmont Hotel Vancouver 900 West Georgia Street Vancouver, BC V6C 2W6

Reservations Call 800 441 1414 or use link at naydo.org

Internet Access in your Room For complimentary high speed internet access in your room, PRIOR TO YOUR ARRIVAL in Vancouver, sign-up for the Fairmont President Club (membership is free) at www.fairmont.com/fpc.

Parking Parking is located next to the hotel, accessed through a shared driveway/loading zone. Self parking is available for $40.66 per night with no in and out privileges. Hotel valet parking is available for $43.66 per night with the option of in and out privileges.

THE HYATT REGENCY VANCOUVER (May be sold out)

The Hyatt Regency Vancouver, across the street from The Fairmont Hotel Vancouver, is a classic reborn. Beautifully renovated modern guestrooms offer stylish surroundings and gracious amenities.

The Hyatt Regency Vancouver 655 Burrard Street Vancouver, BC V6C 2R7

Reservations 888 421 1442 North America 402 592 6464 International Mention NAYDO for the conference rate.

Internet Access in Your Room High speed internet access available for a daily fee available for purchase onsite.

Parking Self parking is $37.95 per night, hotel valet parking is $48.79 per night, both with in and out privileges and checkout time of 1:00 pm.

HOTELS ARE FILLING FAST

At the time of printing, the Fairmont Hotel Vancouver has been sold out for several months. The Hyatt Regency Vancouver is likely to be sold out by the time you receive this brochure. The Sutton Place Hotel Vancouver has rooms reserved for NAYDO and is just two blocks from the Fairmont. Always check www.naydo.org for latest status on room availability and do not hesitate to contact the NAYDO Office for assistance. A waiting list is available: [email protected] or 504 464 7845.


SUTTON PLACE HOTEL VANCOUVERThe Sutton Place Hotel is known for its elegance, European charm and hospitality. Best of all it is only two blocks from the Hyatt and the Fairmont.

Sutton Place Hotel Vancouver 845 Burrard Street Vancouver, BC V6Z 2K6

Reservations 866 378 8866 in Canada and continental US Mention NAYDO for the conference rate. There is a direct link for online reservations at naydo.org or vancouver.suttonplace.com. Use the booking code: VC_NAYMCADO

Internet Access in your Room Complimentary

Parking Parking is $39.50 per night with in and out privileges (valet service available at no additional charge).

AIRPORT TRANSPORTATIONYMCA of Greater Vancouver volunteers will be stationed at both the international and domestic arrival gates of Vancouver International Airport (YVR) to assist conference participants with their journey from the airport to their NAYDO Conference hotel. Volunteers will meet participants as they arrive and travel with them on the Vancouver Canada Line, built to transport a large volume of individuals during the 2010 Winter Olympic Games, to downtown Vancouver–one block from both the Hyatt and Fairmont Hotels. The Skytrain is the most cost effective option at $7.00 per person and is also reducing the conference’s carbon footprint.

Taxis are readily available on the arrivals level and at at baggage claim. Cost is approximately $40 one-way (subject to change).

ARRIVAL DATES AND TIMESNon-Canadians when scheduling your arrival time please note while the airport is located only 20-30 minutes from the conference hotels, you will need to allow time to go through Customs before leaving the airport.

Hotel check-in is 3:00 pm at the Fairmont Hotel Vancouver and The Sutton Place Hotel and 4:00 pm at the Hyatt Regency Vancouver. Conference Registration will be open on Wednesday, April 10th at 7:30 am this year for individuals who are registered for a Philanthropy Live! project with an early morning start time, for the Y-USA Capital Development Preconference Workshop or for conference attendees who are arriving early to explore the city. Exhibits open at 2:00 pm and the Bringing People Together Opening Reception complete with food, cash bar and much more begins at 3:00 pm. Night of Networking events (see page 17) start at 6:00 pm and runs the course of the evening.

DEPARTURE DATE AND TIMEHotel check-out is noon at all three hotels. The closing brunch will end by 10:30 am on Saturday April 13th leaving ample amount of time for participants to return to their hotel rooms before checking-out. Non-Canadians be sure to allow time to go through Customs. Flights after 2:00 pm are recommended.

WHAT TO PACK AND WHAT TO WEARDress for the conference is business casual with these exceptions:

YMCA Tour and Philanthropy Live! Casual clothing

Eagle Awards Banquet Business attire

Friday Inter-ACTIVE Evening of Fun at the BC Sports Hall of Fame Casual (your favorite sports jersey or YMCA apparel and comfortable shoes recommended–see page 7 for more info)

Bring gently used business clothing or accessories to donate Donate at the Philanthropy Live! booth during the conference.

Be prepared for rain Vancouver enjoys an early spring that brings cherry blossoms, daffodils and lush greens. But be prepared for rain showers and pack a waterproof coat so you can maximize your time outside. Hotels provide umbrellas for their guests.

Bring business cards One is required when you check-in at the onsite NAYDO Registration Centre for a change to win a free 2014 NAYDO Conference registration. Winner will be announced at Friday’s Communications Awards luncheon.

IMPORTANT TRAVEL TIPS FOR NON-CANADIANSPassport: If you don’t have a passport, apply for one right away (the process can be slow so don’t wait until next spring). If you do have a passport, check the expiration date to ensure it will be current in April 2013.

Mobile Devices: Check your data plan. You should be able to add an international plan for the month of April and discontinue it when you return home.

The North American YMCA Development Organization, in partnership with YMCA of the USA, YMCA Canada and YMCA Mexico, inspires and strengthens the philanthropic culture of the YMCA.

NORTH AMERICAN YMCA DEVELOPMENT ORGANIZATION NAYDO MISSIONTo inspire and strengthen the philanthropic culture of the YMCA.

STATEMENT OF PURPOSETo lead, support, and advance the development of YMCA professionals, volunteers and YMCA associations in the philanthropic work of their YMCA through training, education, advocacy, research and knowledge sharing.

NORTH AMERICAN YMCA DEVELOPMENT ORGANIZATION 21 Chateau Trianon Kenner Louisiana 70065

SAVE UP TO

$200 ON EACH CONFERENCE

REGISTRATION — JOIN NAYDO

TODAY.

NAYDO MEMBERSHIPYMCA financial development activities are led and championed by YMCA CEOs, development staff, branch executives, marketing, membership and senior program staff in partnership with committed volunteer leaders. Wouldn’t you like them all to become members of NAYDO? Consider the highly popular NAYDO Association Membership. Cost varies with budget size. A complete list of NAYDO membership benefits is posted at naydo.org.

QUESTIONSFor more information about the 2013 conference or NAYDO membership, contact: NAYDO OFFICE 21 Chateau Trianon Kenner Louisiana 70065 P 504 464 7845 F 504 464 6718 E [email protected] W naydo.org

Documents

BRNI GNI GP EOPLET OGETHER - Razor Planet...Penelope Burk. Penelope’s presentation on being donor-centered ... who advocates innovative solutions to improve revenue and institutional