Bringing it all together

Real AI 2012

Minding the gap…

Dr. Gilbert OWUSU

Head of Resource Management Technologies Research

BT plc.

Fire alarm Toilets …

House keeping

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Health care Telecommunication

Online retailing

Automobiles

Games

AI technologies are mainstream …technologies applied to improve applications in various domains …

Logistics

Customer service

Aviation

Fast growing markets for – expert systems – neural networks – business intelligence – customer relationship management

Dominant software vendors include:– i2 Technologies, CA, – IBM, SAP, Oracle– Fair Isaac Corporation,

AI market to exceed $36 billion dollars by 2015Source Global Industry Analysts Inc.

How do we exploit AI technologies successful?

‘Value will only be realised from investments in IT when the focus is changed from the design and implementation of the technical artefact, to the delivery of benefits to stakeholders’ (Markus, 2004)

‘That business benefits are generally derived from the organisational change that accompanies the introduction of IT, rather from the IT itself’ (Ward et al, 1996)

Customers and end users buy solutions not AI technologiesunderstanding customers needs is key to exploiting AI technologies

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We must continuously bridge the gap between research and practical exploitation of technology

A showcase of practical applications of AI for commercial and consumer use

Provide practical experiences of how success was achieved

New opportunities for exploiting AINetworking …

Objectives of the workshoppresentations from academia and industry …

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Today’s agenda

10.20 - 11.10 Dynamic Simulation Modelling of a Telco Field ForceFeargal Timon (Managing Director, CIM Ireland)

11.10 - 12.00 AI in Practice - A Commercial PerspectivePhil Bull (Chief Researcher, Test & Diagnostics, BT plc.)

12.00 - 13.00 Lunch

13.00 - 13.50 Industrial Applications of Multi-Agent Data Fusion SystemsDavid Nicholson (Executive Scientist, BAE Systems Advanced Technology Centre)

13.50 - 14.40 Supply Chain Planning in the Consumer Electronics IndustryDavid Lesaint (Professor of Computer Science, University of Angers)

14.40 - 15.00 Refreshments

15.00 - 15.50 Monte Carlo Tree Search: Insights and ApplicationsSimon Lucas (Professor of Computer Science, University of Essex)

15.50 - 16.40 Integrating an AI Solution for Automating Work Allocation of a Telco in the Middle EastRaphael Dorne (Principal Consultant, R&D Innov)

16.40 - 17.00 Conference Close

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Let’s mind the gap …

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