Instructional SupportImagining the FUTURE.

Agenda

What I am thinking. What the team is thinking.

How we get there together.

Communication Collaboration

Documentation

Foundation of Success

Envisioning the FUTURE

Unified Service Environment

Service Desk(s)

Supporting Systems

Service Expansion

Current & New

Services

Mobile Accessibility

A reservation app that could be used by users on their personal devices, setup in service areas to capture customer requests……. and guide them to where they need to be.

3D VisualizationThis is my

driving aspiration.

What is your?

Virtual Reality

Augmented RealityAugmented reality could be used to enhance real world signs and instruction manuals.

DEMO!

try it yourself: http://www.augmentedev.com/

Open Communication

Let’s create a safe and respectful environment

in which we can all speak our minds.

Collaboration

Documentation

Lab

Classrooms

Reservations

A subject-matter expert (SME) or domain expert is a person who is an authority in a particular area or topic.